Segment Reporting | 12. Segment Reporting Operating segments are defined as components of an enterprise about which separate financial information is available that is regularly reviewed by the chief operating decision maker in assessing performance and deciding how to allocate resources. Reportable segments consist of one or more operating segments with similar economic characteristics, products and services, production processes, type of customer, distribution system or regulatory environment. We report our results of operations through two reportable segments: (i) Sales of VOIs and financing; and (ii) Resort operations and club management. Our Sales of VOIs and financing segment includes our marketing and sales activities related to the VOIs that we own, our VOIs we acquire under just-in-time and secondary market inventory arrangements, our sales of VOIs through fee-for-service arrangements with third-party developers, our consumer financing activities in connection with sales of VOIs that we own, and our title services operations through a wholly-owned subsidiary. Our Resort operations and club management segment includes our provision of management services activities for our Vacation Club and for a majority of the HOAs of the resorts within our Vacation Club. In connection with those services, we also provide club reservation services, services to owners and billing and collections services to our Vacation Club and certain HOAs. Additionally, we generate revenue within our resort operations and club management segment from our Traveler Plus program, food and beverage and other retail operations, our rental services activities, and management of construction activities for certain of our fee-based developer clients. The information provided for segment reporting is obtained from internal reports utilized by management. The presentation and allocation of results of operations may not reflect the actual economic costs of the segments as standalone businesses. Due to the nature of our business, assets are not allocated to a particular segment, and therefore management does not evaluate the balance sheet by segment. If a different basis of allocation were utilized, the relative contributions of the segments might differ but the relative trends in the segments’ operating results would, in management’s view, likely not be materially impacted. The table below sets forth our segment information for the three months ended June 30, 2020 (in thousands): Revenue: Sales of VOIs and financing Resort operations and club management Corporate and other Elimination Total Sales of VOIs $ 9,054 $ — $ — $ — $ 9,054 Fee-based sales commission revenue 1,135 — — — 1,135 Other fee-based services revenue 1,349 25,064 — — 26,413 Cost reimbursements — 11,850 — — 11,850 Mortgage servicing revenue 1,510 — — ( 1,510 ) — Interest income 19,061 — 1,047 — 20,108 Other income, net — — 273 — 273 Total revenue 32,109 36,914 1,320 ( 1,510 ) 68,833 Costs and expenses: Cost of VOIs sold 1,038 — — — 1,038 Net carrying cost of VOI inventory 10,913 — — ( 10,913 ) — Cost of other fee-based services 719 6,903 — 10,913 18,535 Cost reimbursements — 11,850 — — 11,850 Selling, general and administrative expenses 32,329 — 9,115 ( 564 ) 40,880 Mortgage servicing expense 946 — — ( 946 ) — Interest expense 4,171 — 4,369 — 8,540 Total costs and expenses 50,116 18,753 13,484 ( 1,510 ) 80,843 (Loss) Income before non-controlling interest and (benefit) provision for income taxes $ ( 18,007 ) $ 18,161 $ ( 12,164 ) $ — $ ( 12,010 ) Add: Depreciation and amortization 1,483 190 Add: Severance 1,206 99 Segment Adjusted EBITDA (1) $ ( 15,318 ) $ 18,450 (1) See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income. The table below sets forth our segment information for the three months ended June 30, 2019 (in thousands): Revenue: Sales of VOIs and financing Resort operations and club management Corporate and other Elimination Total Sales of VOIs $ 68,302 $ — $ — $ — $ 68,302 Fee-based sales commission revenue 55,343 — — — 55,343 Other fee-based services revenue 3,040 27,663 — — 30,703 Cost reimbursements — 14,007 — — 14,007 Mortgage servicing revenue 1,544 — — ( 1,544 ) — Interest income 19,925 — 1,950 — 21,875 Other income, net — — 1,993 — 1,993 Total revenue 148,154 41,670 3,943 ( 1,544 ) 192,223 Costs and expenses: Cost of VOIs sold 10,572 — — — 10,572 Net carrying cost of VOI inventory 5,288 — — ( 5,288 ) — Cost of other fee-based services 1,099 12,662 — 5,288 19,049 Cost reimbursements — 14,007 — — 14,007 Selling, general and administrative expenses 130,284 — 18,629 ( 370 ) 148,543 Mortgage servicing expense 1,174 — — ( 1,174 ) — Interest expense 5,070 — 4,991 — 10,061 Total costs and expenses 153,487 26,669 23,620 ( 1,544 ) 202,232 (Loss) Income before non-controlling interest and (benefit) provision for income taxes $ ( 5,333 ) $ 15,001 $ ( 19,677 ) $ — $ ( 10,009 ) Add: Depreciation and amortization 1,534 364 Add: Bass Pro Settlement 39,121 — Segment Adjusted EBITDA (1) $ 35,322 $ 15,365 (1) See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income. The table below sets forth our segment information for the six months ended June 30, 2020 (in thousands): Revenue: Sales of VOIs and financing Resort operations and club management Corporate and other Elimination Total Sales of VOIs $ 54,182 $ — $ — $ — $ 54,182 Fee-based sales commission revenue 42,500 — — — 42,500 Other fee-based services revenue 4,072 51,655 — — 55,727 Cost reimbursements — 30,970 — — 30,970 Mortgage servicing revenue 3,105 — — ( 3,105 ) — Interest income 39,209 — 2,765 — 41,974 Other income, net — — 406 — 406 Total revenue 143,068 82,625 3,171 ( 3,105 ) 225,759 Costs and expenses: Cost of VOIs sold 5,137 — — — 5,137 Net carrying cost of VOI inventory 18,827 — — ( 18,827 ) — Cost of other fee-based services 2,189 19,230 — 18,827 40,246 Cost reimbursements — 30,970 — — 30,970 Selling, general and administrative expenses 115,467 — 28,349 ( 739 ) 143,077 Mortgage servicing expense 2,366 — — ( 2,366 ) — Interest expense 8,835 — 8,523 — 17,358 Total costs and expenses 152,821 50,200 36,872 ( 3,105 ) 236,788 (Loss) Income before non-controlling interest and (benefit) provision for income taxes $ ( 9,753 ) $ 32,425 $ ( 33,701 ) $ — $ ( 11,029 ) Add: Depreciation and amortization 3,042 380 Add: Severance 3,769 1,233 Segment Adjusted EBITDA (1) $ ( 2,942 ) $ 34,038 (1) See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income. The table below sets forth our segment information for the six months ended June 30, 2019 (in thousands): Revenue: Sales of VOIs and financing Resort operations and club management Corporate and other Elimination Total Sales of VOIs $ 120,033 $ — $ — $ — $ 120,033 Fee-based sales commission revenue 100,555 — — — 100,555 Other fee-based services revenue 5,768 54,503 — — 60,271 Cost reimbursements — 31,051 — — 31,051 Mortgage servicing revenue 3,034 — — ( 3,034 ) — Interest income 39,942 — 3,941 — 43,883 Other income, net — — 2,082 — 2,082 Total revenue 269,332 85,554 6,023 ( 3,034 ) 357,875 Costs and expenses: Cost of VOIs sold 14,420 — — — 14,420 Net carrying cost of VOI inventory 12,976 — — ( 12,976 ) — Cost of other fee-based services 2,309 25,757 — 12,976 41,042 Cost reimbursements — 31,051 — — 31,051 Selling, general and administrative expenses 203,355 — 36,757 ( 480 ) 239,632 Mortgage servicing expense 2,554 — — ( 2,554 ) — Interest expense 10,332 — 9,235 — 19,567 Total costs and expenses 245,946 56,808 45,992 ( 3,034 ) 345,712 Income (loss) before non-controlling interest and provision (benefit) for income taxes $ 23,386 $ 28,746 $ ( 39,969 ) $ — $ 12,163 Add: Depreciation and amortization 3,070 730 Add: Bass Pro Settlement 39,121 — Segment Adjusted EBITDA (1) $ 65,577 $ 29,476 (1) See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income. |