Finance Assets | Finance Assets Finance Receivables Finance receivables are comprised of sales-type lease receivables and unsecured revolving loan receivables. Sales-type lease receivables are generally due in monthly, quarterly or semi-annual installments over periods ranging from three to five years. Loan receivables arise primarily from financing services offered to our customers for postage and supplies. Loan receivables are generally due each month; however, customers may rollover outstanding balances. Interest is recognized on loan receivables using the effective interest method and related annual fees are initially deferred and recognized ratably over the annual period covered. Customer acquisition costs are expensed as incurred. Finance receivables at September 30, 2015 and December 31, 2014 consisted of the following: September 30, 2015 December 31, 2014 North America International Total North America International Total Sales-type lease receivables Gross finance receivables $ 1,219,242 $ 318,369 $ 1,537,611 $ 1,286,624 $ 366,669 $ 1,653,293 Unguaranteed residual values 100,210 16,319 116,529 105,205 18,291 123,496 Unearned income (255,747 ) (70,496 ) (326,243 ) (270,196 ) (83,110 ) (353,306 ) Allowance for credit losses (7,531 ) (3,660 ) (11,191 ) (10,281 ) (5,129 ) (15,410 ) Net investment in sales-type lease receivables 1,056,174 260,532 1,316,706 1,111,352 296,721 1,408,073 Loan receivables Loan receivables 355,106 48,454 403,560 376,987 47,665 424,652 Allowance for credit losses (9,853 ) (1,650 ) (11,503 ) (10,912 ) (1,788 ) (12,700 ) Net investment in loan receivables 345,253 46,804 392,057 366,075 45,877 411,952 Net investment in finance receivables $ 1,401,427 $ 307,336 $ 1,708,763 $ 1,477,427 $ 342,598 $ 1,820,025 Allowance for Credit Losses and Aging of Receivables We estimate our finance receivable risks and provide an allowance for credit losses accordingly. We evaluate the adequacy of the allowance for credit losses based on historical loss experience, the nature and volume of our portfolios, adverse situations that may affect a client's ability to pay, prevailing economic conditions and our ability to manage the collateral and make adjustments to the allowance as necessary. This evaluation is inherently subjective and actual results may differ significantly from estimated reserves. We establish credit approval limits based on the credit quality of the client and the type of equipment financed. Our policy is to discontinue revenue recognition for lease receivables that are more than 120 days past due and for unsecured loan receivables that are more than 90 days past due. We resume revenue recognition when payments reduce the account balance aging to 60 days or less past due. Finance receivables deemed uncollectible are written off against the allowance after all collection efforts have been exhausted and management deems the account to be uncollectible. We believe that our finance receivable credit risk is limited because of our large number of clients, small account balances for most of our clients, and geographic and industry diversification. Activity in the allowance for credit losses for the nine months ended September 30, 2015 and 2014 was as follows: Sales-type Lease Receivables Loan Receivables North America International North America International Total Balance at January 1, 2015 $ 10,281 $ 5,129 $ 10,912 $ 1,788 $ 28,110 Amounts charged to expense 802 183 6,171 867 8,023 Write-offs and other (3,552 ) (1,652 ) (7,230 ) (1,005 ) (13,439 ) Balance at September 30, 2015 $ 7,531 $ 3,660 $ 9,853 $ 1,650 $ 22,694 Sales-type Lease Receivables Loan Receivables North America International North America International Total Balance at January 1, 2014 $ 14,165 $ 9,703 $ 11,165 $ 1,916 $ 36,949 Amounts charged to expense 3,232 35 7,759 1,366 12,392 Write-offs and other (4,491 ) (4,252 ) (7,980 ) (1,381 ) (18,104 ) Balance at September 30, 2014 $ 12,906 $ 5,486 $ 10,944 $ 1,901 $ 31,237 Aging of Receivables The aging of gross finance receivables at September 30, 2015 and December 31, 2014 was as follows: September 30, 2015 Sales-type Lease Receivables Loan Receivables North America International North America International Total 1 - 30 days $ 1,153,935 $ 301,527 $ 340,106 $ 46,409 $ 1,841,977 31 - 60 days 26,887 5,635 8,565 1,167 42,254 61 - 90 days 19,165 3,543 2,978 370 26,056 > 90 days 19,255 7,664 3,457 508 30,884 Total $ 1,219,242 $ 318,369 $ 355,106 $ 48,454 $ 1,941,171 Past due amounts > 90 days Still accruing interest $ 5,356 $ 2,258 $ — $ — $ 7,614 Not accruing interest 13,899 5,406 3,457 508 23,270 Total $ 19,255 $ 7,664 $ 3,457 $ 508 $ 30,884 December 31, 2014 Sales-type Lease Receivables Loan Receivables North America International North America International Total 1 - 30 days $ 1,217,623 $ 347,236 $ 359,672 $ 45,678 $ 1,970,209 31 - 60 days 23,242 6,207 9,245 1,201 39,895 61 - 90 days 24,198 4,494 3,498 413 32,603 > 90 days 21,561 8,732 4,572 373 35,238 Total $ 1,286,624 $ 366,669 $ 376,987 $ 47,665 $ 2,077,945 Past due amounts > 90 days Still accruing interest $ 5,931 $ 2,517 $ — $ — $ 8,448 Not accruing interest 15,630 6,215 4,572 373 26,790 Total $ 21,561 $ 8,732 $ 4,572 $ 373 $ 35,238 Credit Quality The extension of credit and management of credit lines to new and existing clients uses a combination of an automated credit score, where available, and a detailed manual review of the client’s financial condition and, when applicable, payment history. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes. The portfolio management processes ensure that our global strategy is executed, collection resources are allocated appropriately and enhanced tools and processes are implemented as needed. We use a third party to score the majority of the North America portfolio on a quarterly basis using a commercial credit score. We do not use a third party to score our international portfolio because the cost to do so is prohibitive, given that it is a localized process and there is no single credit score model that covers all countries. The table below shows the North America portfolio at September 30, 2015 and December 31, 2014 by relative risk class (low, medium, high) based on the relative scores of the accounts within each class. The relative scores are determined based on a number of factors, including the company type, ownership structure, payment history and financial information. A fourth class is shown for accounts that are not scored. Absence of a score is not indicative of the credit quality of the account. The degree of risk, as defined by the third party, refers to the relative risk that an account in the next 12 month period may become delinquent. • Low risk accounts are companies with very good credit scores and are considered to approximate the top 30% of all commercial borrowers. • Medium risk accounts are companies with average to good credit scores and are considered to approximate the middle 40% of all commercial borrowers. • High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent and are considered to approximate the bottom 30% of all commercial borrowers. September 30, December 31, Sales-type lease receivables Low $ 924,814 $ 936,979 Medium 207,186 230,799 High 39,595 45,202 Not Scored 47,647 73,644 Total $ 1,219,242 $ 1,286,624 Loan receivables Low $ 248,542 $ 259,436 Medium 85,716 96,243 High 10,445 10,913 Not Scored 10,403 10,395 Total $ 355,106 $ 376,987 |