Finance Assets and Lessor Operating Leases | Finance Assets and Lessor Operating Leases Finance Assets Finance receivables are comprised of sales-type lease receivables and unsecured revolving loan receivables. Sales-type lease receivables are generally due in monthly, quarterly or semi-annual installments over periods ranging from three to five years. Loan receivables arise primarily from financing services offered to our clients for postage and supplies. Most loan receivables are generally due each month; however, clients may rollover outstanding balances. Interest is recognized on loan receivables using the effective interest method and related annual fees are initially deferred and recognized ratably over the annual period covered. Client acquisition costs are expensed as incurred. Finance receivables at September 30, 2019 and December 31, 2018 consisted of the following: September 30, 2019 December 31, 2018 North America International Total North America International Total Sales-type lease receivables Gross finance receivables $ 1,064,996 $ 215,110 $ 1,280,106 $ 1,110,898 $ 242,036 $ 1,352,934 Unguaranteed residual values 43,621 11,264 54,885 52,637 12,772 65,409 Unearned income (331,085 ) (63,121 ) (394,206 ) (383,453 ) (55,113 ) (438,566 ) Allowance for credit losses (11,172 ) (2,217 ) (13,389 ) (10,252 ) (2,356 ) (12,608 ) Net investment in sales-type lease receivables 766,360 161,036 927,396 769,830 197,339 967,169 Loan receivables Loan receivables 285,163 28,100 313,263 300,319 29,270 329,589 Allowance for credit losses (6,016 ) (719 ) (6,735 ) (6,777 ) (837 ) (7,614 ) Net investment in loan receivables 279,147 27,381 306,528 293,542 28,433 321,975 Net investment in finance receivables $ 1,045,507 $ 188,417 $ 1,233,924 $ 1,063,372 $ 225,772 $ 1,289,144 Maturities of gross loan receivables and gross sales-type lease receivables at September 30, 2019 were as follows: Sales-type Lease Receivables Loan Receivables North America International Total North America International Total Remaining for year ending December 31, 2019 $ 132,964 $ 25,592 $ 158,556 $ 245,197 $ 28,100 $ 273,297 Year ending December 31, 2020 383,029 74,364 457,393 12,927 — 12,927 Year ending December 31, 2021 276,009 55,152 331,161 10,463 — 10,463 Year ending December 31, 2022 171,049 35,937 206,986 8,990 — 8,990 Year ending December 31, 2023 83,306 18,521 101,827 3,782 — 3,782 Thereafter 18,639 5,544 24,183 3,804 — 3,804 Total $ 1,064,996 $ 215,110 $ 1,280,106 $ 285,163 $ 28,100 $ 313,263 Allowance for Credit Losses We provide an allowance for probable credit losses based on historical loss experience, the nature and volume of our portfolios, adverse situations that may affect a client's ability to pay, prevailing economic conditions and our ability to manage the collateral. We continually evaluate the adequacy of the allowance for credit losses and make adjustments as necessary. The assumptions used in determining an estimate of credit losses are inherently subjective and actual results may differ significantly from estimated reserves. We establish credit approval limits based on the credit quality of the client and the type of equipment financed. Our policy is to discontinue revenue recognition for lease receivables that are more than 120 days past due and for loan receivables that are more than 90 days past due. We resume revenue recognition when the client's payments reduce the account aging to less than 60 days past due. Finance receivables deemed uncollectible are written off against the allowance after all collection efforts have been exhausted and management deems the account to be uncollectible. As of September 30, 2019 , we believe that our finance receivable credit risk is low because of the geographic and industry diversification of our clients and small account balances for most of our clients. Activity in the allowance for credit losses for the nine months ended September 30, 2019 and 2018 was as follows: Sales-type Lease Receivables Loan Receivables North America International North America International Total Balance at January 1, 2019 $ 10,252 $ 2,356 $ 6,777 $ 837 $ 20,222 Amounts charged to expense 4,587 801 3,547 440 9,375 Write-offs and other (3,667 ) (940 ) (4,308 ) (558 ) (9,473 ) Balance at September 30, 2019 $ 11,172 $ 2,217 $ 6,016 $ 719 $ 20,124 Sales-type Lease Receivables Loan Receivables North America International North America International Total Balance at January 1, 2018 $ 7,721 $ 2,794 $ 7,098 $ 1,020 $ 18,633 Amounts charged to expense 7,037 829 4,896 331 13,093 Write-offs and other (3,979 ) (1,359 ) (5,282 ) (466 ) (11,086 ) Balance at September 30, 2018 $ 10,779 $ 2,264 $ 6,712 $ 885 $ 20,640 Aging of Receivables The aging of gross finance receivables at September 30, 2019 and December 31, 2018 was as follows: September 30, 2019 Sales-type Lease Receivables Loan Receivables North America International North America International Total 1 - 90 days $ 1,032,400 $ 211,442 $ 280,114 $ 27,722 $ 1,551,678 > 90 days 32,596 3,668 5,049 378 41,691 Total $ 1,064,996 $ 215,110 $ 285,163 $ 28,100 $ 1,593,369 Past due amounts > 90 days Still accruing interest $ 4,751 $ 1,074 $ 1,797 $ 53 $ 7,675 Not accruing interest 27,845 2,594 3,252 325 34,016 Total $ 32,596 $ 3,668 $ 5,049 $ 378 $ 41,691 December 31, 2018 Sales-type Lease Receivables Loan Receivables North America International North America International Total 1 - 90 days $ 1,069,290 $ 238,114 $ 294,126 $ 29,079 $ 1,630,609 > 90 days 41,608 3,922 6,193 191 51,914 Total $ 1,110,898 $ 242,036 $ 300,319 $ 29,270 $ 1,682,523 Past due amounts > 90 days Still accruing interest $ 7,917 $ 1,111 $ 1,769 $ 72 $ 10,869 Not accruing interest 33,691 2,811 4,424 119 41,045 Total $ 41,608 $ 3,922 $ 6,193 $ 191 $ 51,914 Credit Quality The extension of credit and management of credit lines to new and existing clients uses a combination of an automated credit score, where available, and a detailed manual review of the client's financial condition and, when applicable, payment history. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes. The portfolio management processes are in place to track that our global strategy is executed, collection resources are allocated appropriately and enhanced tools and processes are implemented as needed. We use a third party to score the majority of the North America portfolio on a quarterly basis using a commercial credit score. We do not use a third party to score our International portfolio because the cost to do so is prohibitive, given that it is a localized process, and there is no single credit score model that covers all countries. The table below shows the North America portfolio at September 30, 2019 and December 31, 2018 by relative risk class based on the relative scores of the accounts within each class. The relative scores are determined based on a number of factors, including the company type, ownership structure, payment history and financial information. A fourth class is shown for accounts that are not scored. Absence of a score is not indicative of the credit quality of the account. The degree of risk (low, medium, high), as defined by the third party, refers to the relative risk that an account may become delinquent in the next 12 months. • Low risk accounts are companies with very good credit scores and are considered to approximate the top 30% of all commercial borrowers. • Medium risk accounts are companies with average to good credit scores and are considered to approximate the middle 40% of all commercial borrowers. • High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent and are considered to approximate the bottom 30% of all commercial borrowers. September 30, December 31, Sales-type lease receivables Low $ 853,156 $ 922,414 Medium 160,969 131,650 High 22,315 22,110 Not Scored 28,556 34,724 Total $ 1,064,996 $ 1,110,898 Loan receivables Low $ 215,319 $ 238,620 Medium 53,176 43,952 High 5,379 5,947 Not Scored 11,289 11,800 Total $ 285,163 $ 300,319 Lease Income Lease income from sales-type leases for the three and nine months ended September 30, 2019 and 2018 was as follows: Three Months Ended September 30, Nine Months Ended September 30, 2019 2018 2019 2018 Profit recognized at commencement (1) $ 38,086 $ 38,204 $ 108,743 $ 125,133 Interest income 56,522 60,653 174,045 183,340 Total lease income from sales-type leases $ 94,608 $ 98,857 $ 282,788 $ 308,473 (1) Lease contracts do not include variable lease payments. Lessor Operating Leases We also lease mailing equipment under operating leases with terms of one to five years. Maturities of these operating leases are as follows: Remaining for year ending December 31, 2019 $ 9,092 Year ending December 31, 2020 30,986 Year ending December 31, 2021 15,600 Year ending December 31, 2022 6,886 Year ending December 31, 2023 3,154 Thereafter 412 Total $ 66,130 |