Finance Assets and Lessor Operating Leases | Finance Assets and Lessor Operating Leases Finance Assets Finance receivables are comprised of sales-type lease receivables and unsecured revolving loan receivables. Sales-type lease receivables are generally due in installments over periods ranging from three Finance receivables consisted of the following: June 30, 2021 December 31, 2020 North America International Total North America International Total Sales-type lease receivables Gross finance receivables $ 974,109 $ 195,085 $ 1,169,194 $ 994,985 $ 211,944 $ 1,206,929 Unguaranteed residual values 37,576 11,681 49,257 36,405 12,140 48,545 Unearned income (262,058) (60,825) (322,883) (275,359) (61,686) (337,045) Allowance for credit losses (23,352) (5,362) (28,714) (22,917) (6,006) (28,923) Net investment in sales-type lease receivables 726,275 140,579 866,854 733,114 156,392 889,506 Loan receivables Loan receivables 257,766 23,692 281,458 268,690 22,092 290,782 Allowance for credit losses (6,436) (416) (6,852) (6,484) (462) (6,946) Net investment in loan receivables 251,330 23,276 274,606 262,206 21,630 283,836 Net investment in finance receivables $ 977,605 $ 163,855 $ 1,141,460 $ 995,320 $ 178,022 $ 1,173,342 Maturities of gross sales-type lease receivables and gross loan receivables at June 30, 2021 were as follows: Sales-type Lease Receivables Loan Receivables North America International Total North America International Total Remaining for year ending December 31, 2021 $ 202,304 $ 34,907 $ 237,211 $ 203,523 $ 23,692 $ 227,215 Year ending December 31, 2022 331,782 69,397 401,179 16,556 — 16,556 Year ending December 31, 2023 228,869 46,650 275,519 10,797 — 10,797 Year ending December 31, 2024 131,795 26,584 158,379 13,140 — 13,140 Year ending December 31, 2025 62,734 12,918 75,652 11,449 — 11,449 Thereafter 16,625 4,629 21,254 2,301 — 2,301 Total $ 974,109 $ 195,085 $ 1,169,194 $ 257,766 $ 23,692 $ 281,458 Aging of Receivables The aging of gross finance receivables was as follows: June 30, 2021 Sales-type Lease Receivables Loan Receivables North International North International Total Past due amounts 0 - 90 days $ 962,059 $ 193,747 $ 253,061 $ 23,486 $ 1,432,353 Past due amounts > 90 days 12,050 1,338 4,705 206 18,299 Total $ 974,109 $ 195,085 $ 257,766 $ 23,692 $ 1,450,652 Past due amounts > 90 days Still accruing interest $ 2,449 $ 275 $ — $ — $ 2,724 Not accruing interest 9,601 1,063 4,705 206 15,575 Total $ 12,050 $ 1,338 $ 4,705 $ 206 $ 18,299 December 31, 2020 Sales-type Lease Receivables Loan Receivables North International North International Total Past due amounts 0 - 90 days $ 972,266 $ 208,968 $ 264,484 $ 21,932 $ 1,467,650 Past due amounts > 90 days 22,719 2,976 4,206 160 30,061 Total $ 994,985 $ 211,944 $ 268,690 $ 22,092 $ 1,497,711 Past due amounts > 90 days Still accruing interest $ 5,128 $ 463 $ 1,797 $ 59 $ 7,447 Not accruing interest 17,591 2,513 2,409 101 22,614 Total $ 22,719 $ 2,976 $ 4,206 $ 160 $ 30,061 Allowance for Credit Losses We estimate an allowance for credit losses based on historical loss experience, the nature of our portfolios, adverse situations that may affect a client's ability to pay, current conditions, management forecasts and independent economic forecasts. Credit losses are estimated at the portfolio level based on asset type and geographic market. Historical loss experience is based on actual loss rates over the average term of the asset of five years for sales-type lease receivables and three years for loan receivables (including accrued interest). The assumptions used in determining an estimate of credit losses are inherently subjective and actual results may differ significantly from estimated reserves. We establish credit approval limits based on the credit quality of the client and the type of equipment financed. Our policy is to discontinue revenue recognition for lease receivables that are more than 120 days past due and for loan receivables that are more than 90 days past due. We resume revenue recognition when the client's payments reduce the account aging to less than 60 days past due. Finance receivables deemed uncollectible are written off against the allowance after all collection efforts have been exhausted and management deems the account to be uncollectible. However, we believe that our credit risk is low because of the geographic and industry diversification of our clients and small account balances for most of our clients. Activity in the allowance for credit losses for finance receivables was as follows: Sales-type Lease Receivables Loan Receivables North International North International Total Balance at January 1, 2021 $ 22,917 $ 6,006 $ 6,484 $ 462 $ 35,869 Amounts charged to expense 1,127 (81) 1,477 (23) 2,500 Write-offs (2,226) (631) (3,392) (29) (6,278) Recoveries 1,500 146 1,862 1 3,509 Other 34 (78) 5 5 (34) Balance at June 30, 2021 $ 23,352 $ 5,362 $ 6,436 $ 416 $ 35,566 Sales-type Lease Receivables Loan Receivables North International North International Total Balance at December 31, 2019 $ 10,920 $ 2,085 $ 5,906 $ 740 $ 19,651 Cumulative effect of accounting change 9,271 1,750 (1,116) (402) 9,503 Amounts charged to expense 9,025 1,257 4,758 208 15,248 Write-offs (3,536) (386) (4,542) (297) (8,761) Recoveries 946 44 1,386 1 2,377 Other (23) (7) 90 36 96 Balance at June 30, 2020 $ 26,603 $ 4,743 $ 6,482 $ 286 $ 38,114 Credit Quality The extension of credit and management of credit lines to new and existing clients uses a combination of a client's credit score, where available, and a detailed manual review of their financial condition and payment history or an automated process for certain small dollar applications. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes to ensure that our global strategy is executed, collection resources are allocated appropriately and enhanced tools and processes are implemented as needed. We use a third party to score the majority of the North America portfolio on a quarterly basis using a proprietary commercial credit score. The relative scores are determined based on a number of factors, including financial information, payment history, company type and ownership structure. We stratify the third party's credit scores of our clients into low, medium and high-risk accounts. Due to timing and other issues, our entire portfolio may not be scored at period end. We report these amounts as "Not Scored"; however, absence of a score is not indicative of the credit quality of the account. The third-party credit score is used to predict the payment behaviors of our clients and the probability that an account will become greater than 90 days past due during the subsequent 12-month period. • Low risk accounts are companies with very good credit scores and a predicted delinquency rate of less than 5%. • Medium risk accounts are companies with average to good credit scores and a predicted delinquency rate between 5% and 10%. • High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent. The predicted delinquency rate would be greater than 10%. The table below shows the gross sales-type lease receivable and loan receivable balances by relative risk class and year of origination based on the relative scores of the accounts within each class as of June 30, 2021 and December 30, 2020. Sales Type Lease Receivables Loan Receivables Total 2021 2020 2019 2018 2017 Prior Low $ 145,875 $ 218,083 $ 189,322 $ 127,968 $ 55,954 $ 25,132 $ 191,571 $ 953,905 Medium 27,370 44,107 43,995 29,079 15,255 5,737 51,877 217,420 High 2,866 5,405 4,959 2,952 1,475 1,335 4,610 23,602 Not Scored 47,676 64,035 59,108 33,966 13,581 3,959 33,400 255,725 Total $ 223,787 $ 331,630 $ 297,384 $ 193,965 $ 86,265 $ 36,163 $ 281,458 $ 1,450,652 Sales Type Lease Receivables Loan Receivables Total 2020 2019 2018 2017 2016 Prior Low $ 256,573 $ 228,344 $ 165,244 $ 87,346 $ 30,518 $ 12,249 $ 192,971 $ 973,245 Medium 50,785 49,946 37,168 21,388 6,470 2,375 61,625 229,757 High 6,182 5,396 3,782 1,974 1,051 143 4,518 23,046 Not Scored 80,854 77,362 48,704 24,291 7,813 971 31,668 271,663 Total $ 394,394 $ 361,048 $ 254,898 $ 134,999 $ 45,852 $ 15,738 $ 290,782 $ 1,497,711 The majority of the Not Scored amounts above is within our International portfolio. We do not use a third party to score our International portfolio because the cost to do so is prohibitive as there is no single credit score model that covers all countries. Approximately 80% of credit applications are approved or denied through the automated review process. All other credit applications are manually reviewed by obtaining client financial information, credit reports and other available financial information. Lease Income Lease income from sales-type leases was as follows: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Profit recognized at commencement (1) $ 32,057 $ 21,271 $ 64,365 $ 51,179 Interest income 47,770 52,277 96,266 106,083 Total lease income from sales-type leases $ 79,827 $ 73,548 $ 160,631 $ 157,262 (1) Lease contracts do not include variable lease payments. The disclosure of total lease income from sales-type leases for the three and six months ended June 30, 2020 has been revised from $55 million to $74 million and from $119 million to $157 million, respectively. The revision did not have any impact on our Condensed Consolidated Statements of Operations. Lessor Operating Leases We also lease mailing equipment under operating leases with terms of one Remaining for year ending December 31, 2021 $ 19,276 Year ending December 31, 2022 22,961 Year ending December 31, 2023 13,010 Year ending December 31, 2024 9,968 Year ending December 31, 2025 3,760 Thereafter 196 Total $ 69,171 |