Finance Assets and Lessor Operating Leases | Finance Assets and Lessor Operating Leases Finance Assets Finance receivables are comprised of sales-type lease receivables, secured loans and unsecured loans. Sales-type leases and secured loans are financing options for the purchase or lease of Pitney Bowes equipment or other manufacturers' equipment and are generally due in installments over periods ranging from three Finance receivables consisted of the following: March 31, 2024 December 31, 2023 North America International Total North America International Total Sales-type lease receivables Gross finance receivables $ 981,126 $ 130,139 $ 1,111,265 $ 987,743 $ 143,466 $ 1,131,209 Unguaranteed residual values 37,798 6,803 44,601 38,059 7,211 45,270 Unearned income (255,945) (40,847) (296,792) (253,711) (42,847) (296,558) Allowance for credit losses (13,213) (2,479) (15,692) (13,942) (2,786) (16,728) Net investment in sales-type lease receivables 749,766 93,616 843,382 758,149 105,044 863,193 Loan receivables Loan receivables 330,526 17,983 348,509 342,062 17,865 359,927 Allowance for credit losses (6,124) (152) (6,276) (6,346) (153) (6,499) Net investment in loan receivables 324,402 17,831 342,233 335,716 17,712 353,428 Net investment in finance receivables $ 1,074,168 $ 111,447 $ 1,185,615 $ 1,093,865 $ 122,756 $ 1,216,621 Maturities of gross finance receivables at March 31, 2024 were as follows: Sales-type Lease Receivables Loan Receivables North America International Total North America International Total Remainder 2024 $ 276,844 $ 47,624 $ 324,468 $ 212,740 $ 17,983 $ 230,723 2025 301,413 38,259 339,672 39,781 — 39,781 2026 215,733 24,302 240,035 31,234 — 31,234 2027 129,174 13,435 142,609 24,551 — 24,551 2028 53,162 5,333 58,495 15,644 — 15,644 Thereafter 4,800 1,186 5,986 6,576 — 6,576 Total $ 981,126 $ 130,139 $ 1,111,265 $ 330,526 $ 17,983 $ 348,509 Aging of Receivables The aging of gross finance receivables was as follows: March 31, 2024 Sales-type Lease Receivables Loan Receivables North International North International Total Past due amounts 0 - 90 days $ 970,612 $ 128,802 $ 327,806 $ 17,731 $ 1,444,951 Past due amounts > 90 days 10,514 1,337 2,720 252 14,823 Total $ 981,126 $ 130,139 $ 330,526 $ 17,983 $ 1,459,774 December 31, 2023 Sales-type Lease Receivables Loan Receivables North International North International Total Past due amounts 0 - 90 days $ 977,744 $ 140,857 $ 339,789 $ 17,664 $ 1,476,054 Past due amounts > 90 days 9,999 2,609 2,273 201 15,082 Total $ 987,743 $ 143,466 $ 342,062 $ 17,865 $ 1,491,136 Allowance for Credit Losses We provide an allowance for credit losses based on historical loss experience, the nature of our portfolios, adverse situations that may affect a client's ability to pay and current economic conditions and outlook based on reasonable and supportable forecasts. We continually evaluate the adequacy of the allowance for credit losses and adjust as necessary. The assumptions used in determining an estimate of credit losses are inherently subjective and actual results may differ significantly from estimated reserves. We establish credit approval limits based on the client's credit quality and the type of equipment financed. We cease financing revenue recognition for lease receivables and unsecured loan receivables that are more than 90 days past due. Revenue recognition is resumed when the client's payments reduce the account aging to less than 60 days past due. Finance receivables are written off against the allowance after all collection efforts have been exhausted and management deems the account to be uncollectible. We believe that our credit risk is low because of the geographic and industry diversification of our clients and small account balances for most of our clients. Activity in the allowance for credit losses for finance receivables was as follows: Sales-type Lease Receivables Loan Receivables North International North International Total Balance at January 1, 2024 $ 13,942 $ 2,786 $ 6,346 $ 153 $ 23,227 Amounts charged to expense 62 (123) 631 70 640 Write-offs (1,178) (156) (1,260) (67) (2,661) Recoveries 398 113 408 — 919 Other (11) (141) (1) (4) (157) Balance at March 31, 2024 $ 13,213 $ 2,479 $ 6,124 $ 152 $ 21,968 Sales-type Lease Receivables Loan Receivables North International North International Total Balance at January 1, 2023 $ 14,131 $ 2,893 $ 4,787 $ 139 $ 21,950 Amounts charged to expense 395 238 1,097 55 1,785 Write-offs (1,683) (267) (1,109) (46) (3,105) Recoveries 614 111 648 — 1,373 Other 1 (102) — 2 (99) Balance at March 31, 2023 $ 13,458 $ 2,873 $ 5,423 $ 150 $ 21,904 The table below shows write-offs of gross finance receivables by year of origination. March 31, 2024 Sales Type Lease Receivables Loan Receivables Total 2024 2023 2022 2021 2020 Prior Write-offs $ 21 $ 193 $ 566 $ 249 $ 172 $ 133 $ 1,327 $ 2,661 March 31, 2023 Sales Type Lease Receivables Loan Receivables Total 2022 2021 2020 2019 Prior Write-offs $ 455 $ 675 $ 412 $ 250 $ 158 $ 1,155 $ 3,105 Credit Quality The extension and management of credit lines to new and existing clients uses a combination of a client's credit score, where available, a detailed manual review of their financial condition and payment history, or an automated process. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes to ensure that our global strategy is executed, collection resources are allocated and enhanced tools and processes are implemented as needed. Over 85% of our finance receivables are within the North American portfolio. We use a third-party to score the majority of this portfolio on a quarterly basis using a proprietary commercial credit score. The relative scores are determined based on a number of factors, including financial information, payment history, company type and ownership structure. We stratify the credit scores of our clients into low, medium and high-risk accounts. Due to timing and other issues, our entire portfolio may not be scored at period end. We report these amounts as "Not Scored"; however, absence of a score is not indicative of the credit quality of the account. The credit score is used to predict the payment behaviors of our clients and the probability that an account will become greater than 90 days past due during the subsequent 12-month period. • Low risk accounts are companies with very good credit scores and a predicted delinquency rate of less than 5%. • Medium risk accounts are companies with average to good credit scores and a predicted delinquency rate between 5% and 10%. • High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent. The predicted delinquency rate would be greater than 10%. We do not use a third-party to score our International portfolio because the cost to do so is prohibitive as there is no single credit score model that covers all countries. Accordingly, the entire International portfolio is reported in the Not Scored category. Most of the International credit applications are small dollar applications (i.e. below $50 thousand) and are subjected to an automated review process. Larger credit applications are manually reviewed, which includes obtaining client financial information, credit reports and other available financial information. The table below shows gross finance receivables by relative risk class and year of origination based on the relative scores of the accounts within each class. March 31, 2024 Sales Type Lease Receivables Loan Receivables Total 2024 2023 2022 2021 2020 Prior Low $ 54,204 $ 250,379 $ 208,036 $ 140,263 $ 88,707 $ 64,848 $ 250,820 $ 1,057,257 Medium 9,721 44,388 33,492 22,228 13,821 16,441 66,167 206,258 High 791 4,261 3,955 2,347 1,422 979 6,772 20,527 Not Scored 31,761 49,096 34,169 22,514 9,203 4,239 24,750 175,732 Total $ 96,477 $ 348,124 $ 279,652 $ 187,352 $ 113,153 $ 86,507 $ 348,509 $ 1,459,774 December 31, 2023 Sales Type Lease Receivables Loan Receivables Total 2023 2022 2021 2020 2019 Prior Low $ 261,583 $ 222,947 $ 155,193 $ 96,986 $ 46,635 $ 27,164 $ 264,232 $ 1,074,740 Medium 46,208 35,891 24,483 16,027 10,503 8,041 62,910 204,063 High 4,455 4,217 2,554 1,853 740 862 7,487 22,168 Not Scored 59,335 49,839 33,494 15,944 5,089 1,166 25,298 190,165 Total $ 371,581 $ 312,894 $ 215,724 $ 130,810 $ 62,967 $ 37,233 $ 359,927 $ 1,491,136 Lease Income Lease income from sales-type leases, excluding variable lease payments, was as follows: Three Months Ended March 31, 2024 2023 Profit recognized at commencement $ 26,977 $ 31,822 Interest income 37,968 38,931 Total lease income from sales-type leases $ 64,945 $ 70,753 Lessor Operating Leases We also lease mailing equipment under operating leases with terms of one Remainder 2024 $ 13,687 2025 18,505 2026 20,622 2027 5,653 2028 951 Thereafter 1,706 Total $ 61,124 |