Revenue Recognition | Revenue Recognition We categorize our products and services and related revenue among the following categories: • Grow , which includes products and services that we anticipate will grow, including our colocation, dark fiber, Edge Cloud services, IP, managed security, software-defined wide area networks ("SD WAN"), secure access service edge ("SASE"), Unified Communications and Collaboration ("UC&C") and wavelengths services; • Nurture , which includes our more mature offerings, including ethernet and VPN data network services; • Harvest , which includes our legacy services managed for cash flow, including Time Division Multiplexing ("TDM") voice, private line and other legacy services; • Other , which includes equipment sales, IT solutions and other services; and • Affiliate Services, which include communications services provided to our affiliates that we also provide to our external customers. From time to time, we may change the categorization of our products and services. Disaggregated Revenue by Service Offering The following tables provide disaggregation of revenue from contracts with customers based on service offering for the three and nine months ended September 30, 2023 and 2022. It also shows the amount of revenue that is not subject to ASC 606, but is instead governed by other accounting standards. The amounts in the tables below include revenue for the Latin American business prior to it being sold on August 1, 2022. See Note 2—Completed Divestiture of the Latin American Business and Planned Divestiture of European, Middle Eastern and African Business in our Annual Report on Form 10-K for the year ended December 31, 2022 for additional information on these divestitures. Three Months Ended September 30, 2023 Three Months Ended September 30, 2022 Total Revenue Adjustments for Non-ASC 606 Revenue (1) Total Revenue from Contracts with Customers Total Revenue Adjustments for Non-ASC 606 Revenue (1) Total Revenue from Contracts with Customers (Dollars in millions) Grow $ 988 (151) 837 956 (153) 803 Nurture 428 (3) 425 464 (4) 460 Harvest 264 — 264 316 — 316 Other 26 — 26 26 — 26 Affiliate Services 57 (57) — 57 (57) — Total revenue $ 1,763 (211) 1,552 1,819 (214) 1,605 Nine Months Ended September 30, 2023 Nine Months Ended September 30, 2022 Total Revenue Adjustments for Non-ASC 606 Revenue (1) Total Revenue from Contracts with Customers Total Revenue Adjustments for Non-ASC 606 Revenue (1) Total Revenue from Contracts with Customers (Dollars in millions) Grow $ 2,947 (465) 2,482 3,022 (518) 2,504 Nurture 1,296 (11) 1,285 1,462 (12) 1,450 Harvest 825 — 825 982 — 982 Other 76 — 76 82 — 82 Affiliate Services 167 (167) — 170 (170) — Total revenue $ 5,311 (643) 4,668 5,718 (700) 5,018 _____________________________________________________________________ (1) Includes lease revenue which is not within the scope of ASC 606. Operating Lease Income We lease various dark fiber, office facilities, colocation facilities, switching facilities, other network sites and service equipment to third parties under operating leases. Lease and sublease income are included in operating revenue in our consolidated statements of operations. For the three months ended September 30, 2023 and 2022, our gross rental income was $170 million and $175 million, which represents approximately 10% of our operating revenue for both periods. For the nine months ended September 30, 2023 and 2022, our gross rental income was $525 million and $581 million, which represents approximately 10% of our operating revenue for both periods. Customer Receivables and Contract Balances The following table provides balances of customer receivables, contract assets and contract liabilities, net of amounts classified as held for sale as of September 30, 2023 and December 31, 2022: September 30, 2023 December 31, 2022 (Dollars in millions) Customer receivables (1) $ 567 515 Contract assets (2) 9 13 Contract liabilities (3) 239 222 _____________________________________________________________________ (1) Reflects gross customer receivables of $580 million and $534 million, net of allowance for credit losses of $13 million and $19 million, at both September 30, 2023 and December 31, 2022. As of September 30, 2023 and December 31, 2022, this amount excludes customer receivables classified as held for sale of $70 million and $76 million, respectively. (2) As of September 30, 2023 and December 31, 2022, amount excludes contract assets classified as held for sale of $11 million and $16 million, respectively. (3) As of September 30, 2023 and December 31, 2022, amount excludes contract liabilities classified as held for sale of $47 million and $59 million, respectively. Contract liabilities are consideration we have received from our customers or billed in advance of providing the goods or services promised in the future. We defer recognizing this consideration until we have satisfied the related performance obligation to the customer. Contract liabilities include recurring services billed one month in advance and installation and maintenance charges that are deferred and recognized over the actual or expected contract term, which typically ranges from one Performance Obligations As of September 30, 2023, we expect to recognize approximately $3.9 billion of revenue in the future related to performance obligations associated with existing customer contracts that are partially or wholly unsatisfied. As of September 30, 2023, the transaction price related to unsatisfied performance obligations that are expected to be recognized for the remainder of 2023, 2024 and thereafter was $517 million, $1.6 billion and $1.8 billion, respectively. These amounts exclude (i) the value of unsatisfied performance obligations for contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed (for example, uncommitted usage or non-recurring charges associated with professional or technical services to be completed), (ii) contracts that are classified as leasing arrangements that are not subject to ASC 606 and (iii) the value of unsatisfied performance obligations for contracts which relate to our EMEA business classified as held for sale. Contract Costs The following tables provide changes in our contract acquisition costs and fulfillment costs: Three Months Ended September 30, 2023 Three Months Ended September 30, 2022 Acquisition Costs Fulfillment Costs Acquisition Costs Fulfillment Costs (Dollars in millions) Beginning of period balance (1)(2) $ 69 102 78 101 Costs incurred 12 24 16 20 Amortization (14) (18) (14) (17) Change in contract costs held for sale — — — 1 End of period balance (5)(6) $ 67 108 80 105 Nine Months Ended Nine Months Ended Acquisition Costs Fulfillment Costs Acquisition Costs Fulfillment Costs (Dollars in millions) Beginning of period balance (3)(4) $ 76 106 76 99 Costs incurred 39 68 45 63 Amortization (44) (52) (41) (57) Change in contract costs held for sale (4) (14) — — End of period balance (5)(6) $ 67 108 80 105 ______________________________________________________________________ (1) Beginning of period balance for the three months ended September 30, 2023 excludes $10 million of acquisition costs and $14 million of fulfillment costs classified as held for sale related to the EMEA business. (2) Beginning of period balance for the three months ended September 30, 2022 excludes no acquisition costs and $28 million of fulfillment costs classified as held for sale (related to the Latin American business, sold in the third quarter of 2022). (3) Beginning of period balance for the nine months ended September 30, 2023 excludes $6 million of acquisition costs and no fulfillment costs classified as held for sale related to the EMEA business. (4) Beginning of period balance for the nine months ended September 30, 2022 excludes no acquisition costs and $27 million of fulfillment costs classified as held for sale (related to the Latin American business, sold in the third quarter of 2022). (5) End of period balance for the three and nine months ended September 30, 2023 excludes $10 million of acquisition costs and $14 million of fulfillment costs classified as held for sale related to the EMEA business. (6) End of period balance for the three and nine months ended September 30, 2022 excludes no acquisition costs and no of fulfillment costs classified as held for sale (related to the Latin American business, sold in the third quarter of 2022). Acquisition costs include commission fees paid to employees as a result of obtaining contracts. Fulfillment costs include third party and internal costs associated with the provision, installation and activation of services to customers, including labor and materials consumed for these activities. We amortize deferred acquisition and fulfillment costs based on the transfer of services on a straight-line basis over the average expected contract life of approximately 35 months for our business customers. We include amortized fulfillment costs in cost of services and products, and amortized acquisition costs in selling, general and administrative expenses in our consolidated statements of operations. We include the amount of deferred costs that are anticipated to be amortized in the next 12 months in other current assets on our consolidated balance sheets. We include the amount of deferred costs expected to be amortized beyond 12 months in other non-current assets on our consolidated balance sheets. We assess deferred acquisition and fulfillment costs for impairment on a quarterly basis. |