Consumer Loans, Credit Quality Information on Consumer Loans, Allowance and Liability for Estimated Losses on Consumer Loans and Guarantees of Consumer Loans | 4. Consumer Loans, Credit Quality Information on Consumer Loans, Allowance and Liability for Estimated Losses on Consumer Loans and Guarantees of Consumer Loans Current and Delinquent Consumer Loans The Company classifies its consumer loans as either current or delinquent. Short-term loans are considered delinquent when payment of an amount due is not made as of the due date. Installment loans are considered delinquent when a customer misses two payments. The Company allows for normal payment processing time before considering a loan delinquent but does not provide for any additional grace period. The Company generally does not accrue interest on delinquent consumer loans. In addition, delinquent consumer loans generally may not be renewed, and if, during its attempt to collect on a delinquent consumer loan, the Company allows additional time for payment through a payment plan or a promise to pay, it is still considered delinquent. Generally, all payments received are first applied against accrued but unpaid interest and fees and then against the principal balance of the loan. Allowance and Liability for Estimated Losses on Consumer Loans The Company monitors the performance of its consumer loan portfolio and maintains either an allowance or liability for estimated losses on consumer loans (including earned fees and interest) at a level estimated to be adequate to absorb credit losses inherent in the portfolio. The allowance for estimated losses on the Company’s owned consumer loans reduces the outstanding loan balance in the consolidated balance sheets. The liability for estimated losses related to loans guaranteed under the Company’s credit services organization and credit access business programs (“CSO programs”) is included in “Accounts payable and accrued expenses” in the consolidated balance sheets. Increases or decreases in the allowance and the liability for estimated losses are reduced by charge-offs and increased by recoveries and recorded as “Consumer loan loss provision” in the consolidated statements of income. In determining the allowance or liability for estimated losses on consumer loans, the Company applies a documented systematic methodology. In calculating the allowance or liability for loan losses, outstanding loans are divided into discrete groups of short-term loans and installment loans and are analyzed as current or delinquent. The allowance or liability for short-term loans classified as current is based on historical loss rates adjusted for recent default trends for current loans. For delinquent short-term loans, the allowance or liability is based on a six-month rolling average of loss rates by stage of collection. For installment loans, the Company generally uses a migration analysis to estimate losses inherent in the portfolio. The allowance or liability calculation under the migration analysis is based on historical charge-off experience and the loss emergence period, which represents the average amount of time between the first occurrence of a loss event to the charge-off of a loan. The factors the Company considers to assess the adequacy of the allowance or liability include past due performance, historical behavior of monthly vintages, underwriting changes and recent trends in delinquency in the migration analysis. The Company fully reserves or charges off consumer loans once the loan has been classified as delinquent for 60 days. If a loan is estimated to be uncollectible before it is fully reserved, it is charged off at that point. Consumer loans classified as delinquent generally have an age of one to 59 days from the date the loan became delinquent, as defined above. Recoveries on loans previously charged to the allowance, including the sale of delinquent loans to unaffiliated third parties, are credited to the allowance when collected or when sold to a third party. The components of Company-owned consumer loan portfolio receivables as of June 30, 2015 and 2014 and December 31, 2014 were as follows (dollars in thousands): As of As of As of June 30, 2015 June 30, 2014 December 31, 2014 Short-term loans Current loans $ 25,573 $ 37,131 $ 38,492 Delinquent loans 3,519 5,613 4,462 Total consumer loans, gross 29,092 42,744 42,954 Less: allowance for losses (2,106 ) (3,431 ) (2,736 ) Consumer loans, net $ 26,986 $ 39,313 $ 40,218 Installment loans Current loans $ 2,334 $ 4,786 $ 3,486 Delinquent loans 2,500 2,857 2,575 Total consumer loans, gross 4,834 7,643 6,061 Less: allowance for losses (1,427 ) (962 ) (1,426 ) Consumer loans, net $ 3,407 $ 6,681 $ 4,635 Total consumer loans Current loans $ 27,907 $ 41,917 $ 41,978 Delinquent loans 6,019 8,470 7,037 Total consumer loans, gross 33,926 50,387 49,015 Less: allowance for losses (3,533 ) (4,393 ) (4,162 ) Consumer loans, net $ 30,393 $ 45,994 $ 44,853 Changes in the allowance for losses for the Company-owned loans and the liability for estimated losses on the Company’s guarantees of third-party lender-owned loans through the CSO programs for the three and six months ended June 30, 2015 and 2014 were as follows (dollars in thousands): Three Months Ended Six Months Ended June 30, June 30, 2015 2014 2015 2014 Short-term loans Allowance for losses for Company-owned consumer loans: Balance at beginning of period $ 2,034 $ 2,593 $ 2,736 $ 3,960 Consumer loan loss provision 1,767 5,780 5,073 11,229 Charge-offs (4,406 ) (5,966 ) (10,121 ) (14,286 ) Recoveries 2,711 1,024 4,418 2,528 Balance at end of period $ 2,106 $ 3,431 $ 2,106 $ 3,431 Liability for third-party lender-owned consumer loans: Balance at beginning of period $ 215 $ 268 $ 402 $ 272 Consumer loan loss provision (56 ) 172 (243 ) 168 Balance at end of period $ 159 $ 440 $ 159 $ 440 Installment loans Allowance for losses for Company-owned consumer loans: Balance at beginning of period $ 1,191 $ 836 $ 1,426 $ 951 Consumer loan loss provision 1,965 1,731 3,265 3,653 Charge-offs (2,007 ) (2,104 ) (3,914 ) (4,711 ) Recoveries 278 499 650 1,069 Balance at end of period $ 1,427 $ 962 $ 1,427 $ 962 Liability for third-party lender-owned consumer loans: Balance at beginning of period $ 1,026 $ 989 $ 658 $ 758 Consumer loan loss provision 737 166 1,105 397 Balance at end of period $ 1,763 $ 1,155 $ 1,763 $ 1,155 Total consumer loans Allowance for losses for Company-owned consumer loans: Balance at beginning of period $ 3,225 $ 3,429 $ 4,162 $ 4,911 Consumer loan loss provision 3,732 7,511 8,338 14,882 Charge-offs (6,413 ) (8,070 ) (14,035 ) (18,997 ) Recoveries 2,989 1,523 5,068 3,597 Balance at end of period $ 3,533 $ 4,393 $ 3,533 $ 4,393 Liability for third-party lender-owned consumer loans: Balance at beginning of period $ 1,241 $ 1,257 $ 1,060 $ 1,030 Consumer loan loss provision 681 338 862 565 Balance at end of period $ 1,922 $ 1,595 $ 1,922 $ 1,595 In connection with its CSO programs, the Company guarantees consumer loan payment obligations to unrelated third-party lenders for short-term loans, unsecured installment loans and installment loans that are secured by a customer’s vehicle. The guarantee represents an obligation to purchase specific loans that go into default. Short-term loans that the Company guarantees generally have terms of less than 90 days. Unsecured installment loans that the Company guarantees generally have terms of up to twelve months. Secured installment loans that the Company guarantees have terms of up to 48 months. As of June 30, 2015 and 2014 and December 31, 2014 , the amount of consumer loans guaranteed by the Company was $12.9 million , $12.5 million and $9.8 million , respectively, representing amounts due under consumer loans originated by third-party lenders under the CSO programs. The liability for estimated losses on consumer loans guaranteed by the Company of $1.9 million , $1.6 million and $1.1 million , as of June 30, 2015 and 2014 and December 31, 2014 , respectively, is included in “Accounts payable and accrued expenses” in the accompanying consolidated balance sheets. |