Revenue and Contract Receivables, net | 6. Revenue and Contract Receivables, net Substantially all the Company's revenue is derived from environmental consulting work, which is principally derived from the sale of labor hours. Revenue reflected in the Company's consolidated statements of operations represent services rendered for which the Company maintains a primary contractual relationship with its customers. Included in revenue are certain services outside the Company's normal operations which the Company has elected to subcontract to other contractors. The Company’s consulting work is performed under a mix of time and materials, fixed price and cost-plus contracts. The Company accounts for time and material contracts over the period of performance, predominately based on labor hours incurred. Under time and materials contracts, there is no predetermined fee. Instead, the Company negotiates hourly billing rates and charges the clients based upon actual hours expended on a project. In addition, any direct project expenditures are passed through to the client and are typically reimbursed. Time and materials contracts may contain “not to exceed” provisions that effectively cap the amount of revenue that the Company can bill to the client. In order to record revenue that exceeds the billing cap, the Company must obtain approval from the client for expanded scope or increased pricing. The Company accounts for fixed price contracts over time, based on progress determined by the ratio of efforts expended to date in proportion to total efforts expected to be expended over the life of a contract. This revenue recognition method requires the use of estimates and judgment regarding a project’s expected revenue and the extent of progress towards completion. The Company makes periodic estimates of progress towards project completion by analyzing efforts expended to date, plus an estimate of the amount of effort expected to be incurred until the completion of the project. Revenue is then calculated on a cumulative basis (project-to-date) as the proportion of efforts-expended. The revenue for the current period is calculated as cumulative revenue less project revenue already recognized. If an estimate of efforts expended at completion on any contract indicates that a loss will be incurred, the entire estimated loss is charged to operations in the period the loss becomes evident. Cost-plus contracts provide for payment of allowable incurred efforts expended, to the extent prescribed in the contract, plus fees that are recorded as revenue. These contracts establish an estimate of total efforts to be expended and an invoicing ceiling that the contractor may not exceed without the approval of the client. Revenue earned from cost-plus contracts is recognized over the period of performance. Substantially all the Company's cost-plus contracts are with federal governmental agencies and, as such, are subject to audits after contract completion. Government audits have been completed and final rates have been negotiated through fiscal year 2017. The Company records an allowance for project disallowances in other accrued liabilities for potential disallowances resulting from government audits. Allowances for project disallowances are recorded as adjustments to revenue when the amounts are estimable. Resolution of these amounts is dependent upon the results of government audits and other formal contract close-out procedures. Change orders can occur when changes in scope are made after project work has begun and can be initiated by either the Company or its clients. Claims are amounts in excess of the agreed contract price which the Company seeks to recover from a client for customer delays and/or errors or unapproved change orders that are in dispute. The Company recognizes costs related to change orders and claims as incurred. Revenue and profit are recognized on change orders when it is probable that the change order will be approved, and the amount can be reasonably estimated. Revenue is recognized only up to the amount of costs incurred on contract claims when realization is probable, estimable and reasonable support from the customer exists. The Company expenses all bid and proposal and other pre-contract costs as incurred. Out of pocket expenses such as travel, meals, field supplies, and other costs billed direct to contracts are included in both revenue and cost of professional services. Sales and cost of sales within the Company’s South American operations exclude value added tax (VAT) assessments by governmental authorities, which the Company collects from its customers and remits to governmental authorities. Billed contract receivables represent amounts billed to clients in accordance with contracted terms but not collected as of the end of the reporting period. Billed contract receivables may include: (i) amounts billed for revenue from efforts expended and fees that have been earned in accordance with contractual terms; and (ii) progress billings in accordance with contractual terms that include revenue not yet earned as of the end of the reporting period. Unbilled contract receivables, represent amounts billable to clients in accordance with contracted terms that have not been billed as of the end of the reporting period. Unbilled contract receivables that are not expected to be billed and collected within one year from the balance sheet date are reported in other assets on the condensed consolidated balance sheets. The Company reduces contract receivables by recording an Contract Receivables, net and Contract Assets Contract receivables, net are summarized in the following table. November 2, 2019 July 31, 2019 (in thousands) Contract Receivables: Billed $ 12,437 $ 12,405 Unbilled 14,708 13,686 Total contract receivables 27,145 26,091 Allowance for doubtful accounts (1,022 ) (1,004 ) Contract receivables, net $ 26,123 $ 25,087 The Company anticipates that substantially all billed contract receivables will be collected over the next twelve months. Billed contract receivables included contractual retainage balances of $0.8 million at November 2, 2019 and July 31, 2019. Management anticipates that the unbilled contract receivables and retainage balances at November 2, 2019 will be substantially billed and collected within one year. The Company may record contract assets for the right to receive consideration from customers when that right is conditional based on future performance under a contract. Contract assets are transferred to billed contract receivables when the right to consideration becomes unconditional. The Company did not record any contract assets at November 2, 2019 or July 31, 2019. Allowance for Doubtful Accounts Activity within the allowance for doubtful accounts is summarized in the following table. Three Months Ended November 2, 2019 October 27, 2018 (in thousands) Balance at beginning of period $ 1,004 $ 1,284 Provision for doubtful accounts during the period 97 27 Write-offs and recoveries of allowance recorded in prior periods (79 ) (11 ) Balance at end of period $ 1,022 $ 1,300 Contract Receivable Concentrations Contract receivables and the allowance for doubtful accounts are summarized in the following table. November 2, 2019 July 31, 2019 Total Billed and Unbilled Contract Receivables Allowance for Doubtful Accounts Total Billed and Unbilled Contract Receivables Allowance for Doubtful Accounts (in thousands) U.S. operations $ 21,121 $ 528 $ 20,211 $ 489 South American operations 6,024 494 5,880 515 Totals $ 27,145 $ 1,022 $ 26,091 $ 1,004 The Company’s South American operations have historically maintained a higher level of allowance for doubtful accounts than its U.S. operations, due to uncertain or unstable local economies that adversely impact certain of our South American clients. The allowance for doubtful accounts for the Company’s South American operations represented 9% of related contract receivables at November 2, 2019 and July 31, 2019, compared with 2% for U.S. operations at the same dates. Management continues to monitor trends and events that may adversely impact the realizability of recorded receivables from our South American clients. Disaggregation of Revenues The following table provides a summary of the Company’s gross revenue, disaggregated by operating segment and contract type. Three Months Ended November 2, 2019 October 27, 2018 Gross revenue from time and materials contracts: U.S. operations $ 9,965 $ 9,257 South American operations 40 - Total gross revenue from time and materials contracts $ 10,005 $ 9,257 Gross revenue from fixed price contracts: U.S. operations $ 3,650 $ 3,612 South American operations 4,395 3,741 Total gross revenue from fixed price contracts $ 8,045 $ 7,353 Gross revenue from cost-plus contracts: U.S. operations $ 4,163 $ 5,142 South American operations - - Total gross revenue from cost-plus contracts $ 4,163 $ 5,142 Gross revenue from all contracts: U.S. operations $ 17,778 $ 18,011 South American operations 4,435 3,741 Consolidated gross revenue $ 22,213 $ 21,752 Customer Deposits Customer deposits of $4.3 million and $3.6 million at November 2, 2019 and July 31, 2019, respectively, represent cash advances received from customers for future services. |