LOANS AND ALLOWANCE FOR CREDIT LOSSES | =640 3,540,719 13.4 % 3,646,485 13.7 % Total $ 26,479,539 100.0 % $ 26,498,469 100.0 % (1) Consists primarily of loans for which credit scores are not considered in the ALLL model. (2) Credit scores updated quarterly. (3) RICs and auto loans include $773.1 million and $924.7 million of LHFS at March 31, 2017 and December 31, 2016 that do not have an allowance. Consumer Lending Asset Quality Indicators-FICO ® and Loan-to-Value (“LTV”) Ratio For both residential and home equity loans, loss severity assumptions are incorporated in the loan and lease loss reserve models to estimate loan balances that will ultimately charge-off. These assumptions are based on recent loss experience within various current LTV bands within these portfolios. LTVs are refreshed quarterly by applying Federal Housing Finance Agency Home price index changes at a state-by-state level to the last known appraised value of the property to estimate the current LTV. The Company's ALLL incorporates the refreshed LTV information to update the distribution of defaulted loans by LTV as well as the associated loss given default for each LTV band. Reappraisals on a recurring basis at the individual property level are not considered cost-effective or necessary; however, reappraisals are performed on certain higher risk accounts to support line management activities, default servicing decisions, or when other situations arise for which the Company believes the additional expense is warranted. Residential mortgage and home equity financing receivables by LTV and FICO ® range are summarized as follows: Residential Mortgages (1)(3) March 31, 2017 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO ® Score (dollars in thousands) N/A (2) $ 299,444 $ 22,518 $ 15,738 $ 4,435 $ 3,630 $ — $ — $ 345,765 <600 74 249,791 67,644 47,400 29,611 3,899 4,297 402,716 600-639 49 155,608 48,930 39,284 34,524 4,928 5,547 288,870 640-679 153 315,898 99,914 84,830 95,600 5,320 8,635 610,350 680-719 49 529,557 211,825 134,939 141,692 5,622 11,651 1,035,335 720-759 16 842,347 397,595 160,548 152,397 8,308 13,715 1,574,926 >=760 516 2,491,175 857,462 229,408 184,825 10,184 16,583 3,790,153 Grand Total $ 300,301 $ 4,606,894 $ 1,699,108 $ 700,844 $ 642,279 $ 38,261 $ 60,428 $ 8,048,115 (1) Includes LHFS. (2) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO ® score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO ® score is unavailable. (3) Allowance model considers LTV for financing receivables in first lien position for the Company and combined LTV ("CLTV") for financing receivables in second lien position for the Company. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Home Equity Loans and Lines of Credit (2) March 31, 2017 N/A (1) LTV<=70% 70.01-90% 90.01-110% LTV>110% Grand Total FICO ® Score (dollars in thousands) N/A (1) $ 166,218 $ 338 $ 12 $ — $ — $ 166,568 <600 9,696 165,358 66,917 16,409 13,164 271,544 600-639 7,033 148,208 71,034 11,296 9,047 246,618 640-679 7,464 266,495 145,082 25,999 15,754 460,794 680-719 8,942 461,925 272,541 38,428 20,930 802,766 720-759 10,061 647,477 384,010 43,253 25,126 1,109,927 >=760 19,283 1,784,699 933,309 94,962 50,870 2,883,123 Grand Total $ 228,697 $ 3,474,500 $ 1,872,905 $ 230,347 $ 134,891 $ 5,941,340 (1) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO ® score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO ® score is unavailable. (2) Allowance model considers LTV for financing receivables in first lien position for the Company and CLTV for financing receivables in second lien position for the Company. Residential Mortgages (1)(3) December 31, 2016 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO ® Score (dollars in thousands) N/A (2) $ 696,730 $ 102,911 $ 4,635 $ 2,327 $ 196 $ 150 $ — $ 806,949 <600 80 228,794 70,793 49,253 30,720 6,622 5,885 392,147 600-639 147 152,728 48,006 42,443 42,356 4,538 6,675 296,893 640-679 98 283,054 101,495 81,669 93,552 5,287 4,189 569,344 680-719 112 487,257 193,351 136,937 146,090 6,766 11,795 982,308 720-759 56 767,192 348,524 163,163 178,264 8,473 16,504 1,482,176 >=760 495 2,415,542 860,582 219,014 180,841 11,134 20,740 3,708,348 Grand Total $ 697,718 $ 4,437,478 $ 1,627,386 $ 694,806 $ 672,019 $ 42,970 $ 65,788 $ 8,238,165 (1) Includes LHFS. (2) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO ® score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO ® score is unavailable. (3) Allowance model considers LTV for financing receivables in first lien position for the Company and CLTV for fina" id="sjs-B4" xml:space="preserve"> LOANS AND ALLOWANCE FOR CREDIT LOSSES Overall The Company's loans are reported at their outstanding principal balances net of any unearned income, cumulative charge-offs, unamortized deferred fees and costs and unamortized premiums or discounts. The Company maintains an ACL to provide for losses inherent in its portfolios. Certain loans are pledged as collateral for borrowings, securitizations, or special purpose entities ("SPEs"). These loans totaled $52.4 billion at March 31, 2017 and $53.5 billion at December 31, 2016 . Loans that the Company intends to sell are classified as loans-held-for-sale (“LHFS”). The LHFS portfolio balance at March 31, 2017 was $2.1 billion , compared to $2.6 billion at December 31, 2016 . LHFS in the residential mortgage portfolio are either reported at fair value or at the lower of cost or fair value. For a discussion on the valuation of LHFS at fair value, see Note 16 to the Condensed Consolidated Financial Statements . During the third quarter of 2015, the Company determined that it no longer intended to hold certain personal lending assets at SC for investment. The Company adjusted the ACL associated with SC's personal loan portfolio through the provision for credit losses to value the portfolio at the lower of cost or market. Upon transferring the loans to LHFS at fair value, the adjusted credit loss allowance was released as a charge-off. Loan originations and purchases under SC’s personal lending platform during 2016 have been classified as held for sale and subsequent adjustments to lower of cost or market are recorded through Miscellaneous Income (Expense), net on the Condensed Consolidated Statements of Operations . As of March 31, 2017 , the carrying value of the personal unsecured held-for-sale portfolio was $979.1 million . Interest income on loans is accrued based on the contractual interest rate and the principal amount outstanding, except for those loans classified as non-accrual. At March 31, 2017 and December 31, 2016 , accrued interest receivable on the Company's loans was $466.6 million and $554.5 million , respectively. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Loan and Lease Portfolio Composition The following presents the composition of the gross loans and leases held-for-investment by portfolio and by rate type: March 31, 2017 December 31, 2016 Amount Percent Amount Percent (dollars in thousands) Commercial loans held-for-investment (“LHFI”): Commercial real estate loans $ 9,883,926 11.8 % $ 10,112,043 11.8 % Commercial and industrial loans 17,218,865 20.6 % 18,812,002 21.9 % Multifamily loans 8,462,464 10.1 % 8,683,680 10.1 % Other commercial (2) 6,746,717 8.0 % 6,832,403 8.0 % Total commercial LHFI 42,311,972 50.5 % 44,440,128 51.8 % Consumer loans secured by real estate: Residential mortgages 7,801,175 9.3 % 7,775,272 9.1 % Home equity loans and lines of credit 5,941,340 7.1 % 6,001,192 7.0 % Total consumer loans secured by real estate 13,742,515 16.4 % 13,776,464 16.1 % Consumer loans not secured by real estate: RICs and auto loans - originated 22,729,892 27.2 % 22,104,918 25.8 % RICs and auto loans - purchased 2,976,567 3.6 % 3,468,803 4.0 % Personal unsecured loans 1,211,922 1.4 % 1,234,094 1.4 % Other consumer (3) 742,032 0.9 % 795,378 0.9 % Total consumer loans 41,402,928 49.5 % 41,379,657 48.2 % Total LHFI (1) $ 83,714,900 100.0 % $ 85,819,785 100.0 % Total LHFI: Fixed rate $ 50,822,537 60.7 % $ 51,752,761 60.3 % Variable rate 32,892,363 39.3 % 34,067,024 39.7 % Total LHFI (1) $ 83,714,900 100.0 % $ 85,819,785 100.0 % (1) Total LHFI includes deferred loan fees, net of deferred origination costs and unamortized purchase premiums, net of discounts as well as purchase accounting adjustments. These items resulted in a net increase in the loan balances of $968.3 million and $845.8 million as of March 31, 2017 and December 31, 2016 , respectively. (2) Other commercial includes $3.6 billion and $3.7 billion at March 31, 2017 and December 31, 2016 , respectively, of loans not defined as commercial or consumer for regulatory purposes, but which are defined as "Other." The remainder of the balance primarily includes commercial equipment vehicle financing ("CEVF") leveraged leases and loans. (3) Other consumer primarily includes recreational vehicle ("RV") and marine loans. Portfolio segments and classes GAAP requires that entities disclose information about the credit quality of their financing receivables at disaggregated levels, specifically defined as “portfolio segments” and “classes,” based on management’s systematic methodology for determining the ACL. The Company utilizes an alternate categorization compared to the financial statement categorization of loans, to model and calculate the ACL and track the credit quality, delinquency and impairment status of the underlying loan populations. In disaggregating its financing receivables portfolio, the Company’s methodology begins with the commercial and consumer segments. The commercial segmentation reflects line of business distinctions. The three commercial real estate lines of business distinctions include “Corporate banking,” which includes commercial and industrial owner-occupied real estate, “Middle market real estate,” which represents the portfolio of specialized lending for investment real estate, including financing for continuing care retirement communities and “Santander real estate capital”, which is the commercial real estate portfolio of the specialized lending group. "Commercial and industrial" includes non-real estate-related commercial and industrial loans. "Multifamily" represents loans for multifamily residential housing units. “Other commercial” includes loans to global customer relationships in Latin America which are not defined as commercial or consumer for regulatory purposes. The remainder of the portfolio primarily represents the CEVF business. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The following table reconciles the Company's recorded investment classified by its major portfolio classifications to its commercial loan classifications utilized in its determination of the allowance for loan and lease losses (“ALLL”) and other credit quality disclosures at March 31, 2017 and December 31, 2016 , respectively: Commercial Portfolio Segment (2) Major Loan Classifications (1) March 31, 2017 December 31, 2016 (in thousands) Commercial LHFI: Commercial real estate: Corporate Banking $ 3,505,092 $ 3,693,109 Middle Market Real Estate 5,205,976 5,180,572 Santander Real Estate Capital 1,172,858 1,238,362 Total commercial real estate 9,883,926 10,112,043 Commercial and industrial (3) 17,218,865 18,812,002 Multifamily 8,462,464 8,683,680 Other commercial 6,746,717 6,832,403 Total commercial LHFI $ 42,311,972 $ 44,440,128 (1) These represent the Company's loan categories based on SEC Regulation S-X, Article 9. (2) These represent the Company's loan classes used to determine its ALLL. (3) Commercial and industrial loans excluded $103.8 million of LHFS at March 31, 2017 and excluded $121.1 million of LHFS at December 31, 2016 . The Company's portfolio classes are substantially the same as its financial statement categorization of loans for the consumer loan populations. “Residential mortgages” includes mortgages on residential property including single family and 1-4 family units. "Home equity loans and lines of credit" include all organic home equity contracts and purchased home equity portfolios. "RIC and auto loans" includes the Company's direct automobile loan portfolios, but excludes RV and marine RICs. "Personal unsecured loans" includes personal revolving loans and credit cards. “Other consumer” includes an acquired portfolio of marine RICs and RV contracts as well as indirect auto loans. In accordance with the Company's accounting policy when establishing the collective ACL for originated loans, the Company's estimate of losses on recorded investment includes the estimate of the related net unaccreted discount balance that is expected at the time of charge-off, while it considers the entire unaccreted discount for loan portfolios purchased at a discount as available to absorb the credit losses when determining the ACL specific to these portfolios. This accounting policy is not applicable for the purchased loan portfolios acquired with evidence of credit deterioration, on which we elected to apply the FVO. Consumer Portfolio Segment (2) Major Loan Classifications (1) March 31, 2017 December 31, 2016 (in thousands) Consumer loans secured by real estate: Residential mortgages (3) $ 7,801,175 $ 7,775,272 Home equity loans and lines of credit 5,941,340 6,001,192 Total consumer loans secured by real estate 13,742,515 13,776,464 Consumer loans not secured by real estate: RICs and auto loans - originated (4) 22,729,892 22,104,918 RICs and auto loans - purchased (4) 2,976,567 3,468,803 Personal unsecured loans (5) 1,211,922 1,234,094 Other consumer 742,032 795,378 Total consumer LHFI $ 41,402,928 $ 41,379,657 (1) These represent the Company's loan categories based on the SEC's Regulation S-X, Article 9. (2) These represent the Company's loan classes used to determine its ALLL. (3) Residential mortgages exclude $246.9 million and $462.9 million of LHFS at March 31, 2017 and December 31, 2016 , respectively. (4) RIC and auto loans exclude $773.1 million and $924.7 million of LHFS at March 31, 2017 and December 31, 2016 , respectively. (5) Personal unsecured loans exclude $1.0 billion and $1.1 billion of LHFS at March 31, 2017 and December 31, 2016 , respectively. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The RIC and auto loan portfolio is comprised of: (1) RICs originated by SC prior to the first quarter 2014 change in control and consolidation of SC (the “Change in Control"), (2) RICs originated by SC after the Change in Control, and (3) auto loans originated by SBNA. The composition of the portfolio segment is as follows: March 31, 2017 December 31, 2016 (in thousands) RICs - Purchased: Unpaid principal balance ("UPB") (1) $ 3,216,330 $ 3,765,714 UPB - FVO (2) 17,321 29,481 Total UPB 3,233,651 3,795,195 Purchase Marks (3) (257,084 ) (326,392 ) Total RICs - Purchased 2,976,567 3,468,803 RICs - Originated: UPB (1) 23,112,453 22,527,753 Net discount (400,495 ) (441,131 ) Total RICs - Originated 22,711,958 22,086,622 SBNA auto loans 17,934 18,296 Total RICs - originated post change in control $ 22,729,892 $ 22,104,918 Total RICs and auto loans $ 25,706,459 $ 25,573,721 (1) UPB does not include amounts related to the loan receivables - unsecured and loan receivables from dealers due to the short-term and revolving nature of these receivables. (2) The Company elected to account for these loans, which were acquired with evidence of credit deterioration, under the FVO. (3) Includes purchase marks of $3.7 million and $6.7 million related to purchased loan portfolios on which we elected to apply the FVO at March 31, 2017 and December 31, 2016 , respectively. During the three months ended March 31, 2017 and 2016, the Company originated $1.6 billion and $2.5 billion , respectively, in Chrysler Capital loans, which represented 42% and 49% , respectively, of total RIC originations. As of March 31, 2017 and December 31, 2016, SC's auto RIC portfolio consisted of $7.1 billion and $7.4 billion , respectively, of Chrysler Capital loans which represented 31% and 32% , respectively, of SC's auto RIC portfolio. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) ACL Rollforward by Portfolio Segment The activity in the ACL by portfolio segment for the three-month period ended March 31, 2017 and 2016 was as follows: Three-Month Period Ended March 31, 2017 Commercial Consumer Unallocated Total (in thousands) ALLL, beginning of period $ 449,835 $ 3,317,606 $ 47,023 $ 3,814,464 Provision for loan and lease losses 18,777 718,558 — 737,335 Charge-offs (26,173 ) (1,237,280 ) — (1,263,453 ) Recoveries 10,580 623,937 — 634,517 Charge-offs, net of recoveries (15,593 ) (613,343 ) — (628,936 ) ALLL, end of period $ 453,019 $ 3,422,821 $ 47,023 $ 3,922,863 Reserve for unfunded lending commitments, beginning of period $ 121,613 $ 806 $ — $ 122,419 Provision for unfunded lending commitments (1,860 ) (30 ) — (1,890 ) Loss on unfunded lending commitments (133 ) — — (133 ) Reserve for unfunded lending commitments, end of period 119,620 776 — 120,396 Total ACL, end of period $ 572,639 $ 3,423,597 $ 47,023 $ 4,043,259 Ending balance, individually evaluated for impairment (1) $ 99,914 $ 1,518,545 $ — $ 1,618,459 Ending balance, collectively evaluated for impairment 353,105 1,904,276 47,023 2,304,404 Financing receivables: Ending balance $ 42,415,806 $ 43,402,053 $ — $ 85,817,859 Ending balance, evaluated under the FVO or lower of cost or fair value 103,834 2,008,152 — 2,111,986 Ending balance, individually evaluated for impairment (1) 675,116 6,040,694 — 6,715,810 Ending balance, collectively evaluated for impairment 41,636,856 35,353,207 — 76,990,063 (1) Consists of loans in TDR status. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Three-Month Period Ended March 31, 2016 Commercial Consumer Unallocated Total (in thousands) ALLL, beginning of period $ 456,812 $ 2,742,088 $ 47,245 $ 3,246,145 Provision for loan and lease losses 117,933 755,982 — 873,915 Charge-offs (43,009 ) (1,142,160 ) — (1,185,169 ) Recoveries 25,907 607,065 — 632,972 Charge-offs, net of recoveries (17,102 ) (535,095 ) — (552,197 ) ALLL, end of period $ 557,643 $ 2,962,975 $ 47,245 $ 3,567,863 Reserve for unfunded lending commitments, beginning of period $ 148,207 $ 814 $ — $ 149,021 Provision for unfunded lending commitments 24,621 (74 ) — 24,547 Reserve for unfunded lending commitments, end of period 172,828 740 — 173,568 Total ACL, end of period $ 730,471 $ 2,963,715 $ 47,245 $ 3,741,431 Ending balance, individually evaluated for impairment (2) $ 140,463 $ 1,024,070 $ — $ 1,164,533 Ending balance, collectively evaluated for impairment 417,180 1,938,905 47,245 2,403,330 Financing receivables: Ending balance $ 47,432,421 $ 43,712,054 $ — $ 91,144,475 Ending balance, evaluated under the fair value option or lower of cost or fair value (1) — 2,834,770 — 2,834,770 Ending balance, individually evaluated for impairment (2) 745,842 4,703,087 — 5,448,929 Ending balance, collectively evaluated for impairment 46,686,579 36,174,197 — 82,860,776 (1) Consists of loans in TDR status. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The following table presents the activity in the allowance for loan losses for the RICs acquired in the Change in Control and those originated by SC subsequent to the Change in Control. Three-Month Period Ended March 31, 2017 Purchased Originated Total (in thousands) ALLL, beginning of period $ 559,092 $ 2,538,127 $ 3,097,219 Provision for / (release of) loan and lease losses 26,125 660,524 686,649 Charge-offs (188,686 ) (1,008,053 ) (1,196,739 ) Recoveries 98,690 517,286 615,976 Charge-offs, net of recoveries (89,996 ) (490,767 ) (580,763 ) ALLL, end of period $ 495,221 $ 2,707,884 $ 3,203,105 Three-Month Period Ended March 31, 2016 Purchased Originated Total (in thousands) ALLL, beginning of period $ 590,807 $ 1,891,989 $ 2,482,796 Provision for / (release of) loan and lease losses 73,635 674,420 748,055 Charge-offs (264,792 ) (825,080 ) (1,089,872 ) Recoveries 189,457 395,941 585,398 Charge-offs, net of recoveries (75,335 ) (429,139 ) (504,474 ) ALLL, end of period $ 589,107 $ 2,137,270 $ 2,726,377 NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Non-accrual loans by Class of Financing Receivable The recorded investment in non-accrual loans disaggregated by class of financing receivables and other non-performing assets is summarized as follows: March 31, 2017 December 31, 2016 (in thousands) Non-accrual loans: Commercial: Commercial real estate: Corporate banking $ 90,858 $ 104,879 Middle market commercial real estate 65,395 71,264 Santander real estate capital 1,620 3,077 Commercial and industrial 211,507 182,368 Multifamily 5,034 8,196 Other commercial 6,081 11,097 Total commercial loans 380,495 380,881 Consumer: Residential mortgages 278,627 287,140 Home equity loans and lines of credit 113,395 120,065 RICs and auto loans - originated 1,471,741 1,045,587 RICs - purchased 350,367 284,486 Personal unsecured loans 5,249 5,201 Other consumer 11,400 12,694 Total consumer loans 2,230,779 1,755,173 Total non-accrual loans 2,611,274 2,136,054 Other real estate owned ("OREO") 117,845 116,705 Repossessed vehicles 178,747 173,754 Foreclosed and other repossessed assets 1,541 3,838 Total OREO and other repossessed assets 298,133 294,297 Total non-performing assets $ 2,909,407 $ 2,430,351 Age Analysis of Past Due Loans For reporting of past due loans, a payment of 90% or more of the amount due is considered to meet the contractual requirements. For certain RICs originated prior to January 1, 2017, the Company considers 50% of a single payment due sufficient to qualify as a payment for past due classification purposes. For RICs originated after January 1, 2017, the required minimum payment is 90% of the scheduled payment, regardless of which origination channel the receivable was originated through. The Company aggregates partial payments in determining whether a full payment has been missed in computing past due status. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The age of recorded investments in past due loans and accruing loans greater than 90 days past due disaggregated by class of financing receivables is summarized as follows: As of: March 31, 2017 30-89 Greater Total Current Total (1) Recorded Investment (in thousands) Commercial: Commercial real estate: Corporate banking $ 28,982 $ 37,630 $ 66,612 $ 3,438,480 $ 3,505,092 $ — Middle market commercial real estate 6,856 48,559 55,415 5,150,561 5,205,976 — Santander real estate capital — — — 1,172,858 1,172,858 — Commercial and industrial 112,319 37,295 149,614 17,173,085 17,322,699 — Multifamily 1,064 762 1,826 8,460,638 8,462,464 — Other commercial 31,996 2,948 34,944 6,711,773 6,746,717 — Consumer: Residential mortgages 192,400 216,636 409,036 7,639,079 8,048,115 — Home equity loans and lines of credit 35,718 71,770 107,488 5,833,852 5,941,340 — RICs and auto loans - originated 3,089,483 230,331 3,319,814 20,183,159 23,502,973 — RICs and auto loans - purchased 728,397 45,630 774,027 2,202,539 2,976,566 — Personal unsecured loans 97,675 92,484 190,159 2,000,868 2,191,027 82,641 Other consumer 25,271 17,019 42,290 699,742 742,032 — Total $ 4,350,161 $ 801,064 $ 5,151,225 $ 80,666,634 $ 85,817,859 $ 82,641 (1) Financing receivables include LHFS. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) As of December 31, 2016 30-89 Greater Total Current Total (1) Recorded (in thousands) Commercial: Commercial real estate: Corporate banking $ 14,973 $ 40,170 $ 55,143 $ 3,637,966 $ 3,693,109 $ — Middle market commercial real estate 6,967 57,520 64,487 5,116,085 5,180,572 — Santander real estate capital 177 — 177 1,238,185 1,238,362 — Commercial and industrial 46,104 33,800 79,904 18,853,163 18,933,067 — Multifamily 7,133 2,339 9,472 8,674,208 8,683,680 — Other commercial 45,379 2,590 47,969 6,784,434 6,832,403 1 Consumer: Residential mortgages 230,850 224,790 455,640 7,782,525 8,238,165 — Home equity loans and lines of credit 37,209 75,668 112,877 5,888,315 6,001,192 — RICs and auto loans - originated 3,092,841 296,085 3,388,926 19,640,740 23,029,666 — RICs and auto loans - purchased 800,993 71,273 872,266 2,596,537 3,468,803 — Personal unsecured loans 89,524 103,698 193,222 2,118,474 2,311,696 93,845 Other consumer 31,980 20,386 52,366 743,012 795,378 — Total $ 4,404,130 $ 928,319 $ 5,332,449 $ 83,073,644 $ 88,406,093 $ 93,846 (1) Financing receivables include LHFS. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Impaired Loans by Class of Financing Receivable Impaired loans are generally defined as all TDRs plus commercial non-accrual loans in excess of $1.0 million . Impaired loans disaggregated by class of financing receivables are summarized as follows: March 31, 2017 Recorded Investment (1) Unpaid Related Average (in thousands) With no related allowance recorded: Commercial: Commercial real estate: Corporate banking $ 82,140 $ 91,678 $ — $ 85,577 Middle market commercial real estate 52,105 75,192 — 56,096 Santander real estate capital 1,182 1,182 — 1,900 Commercial and industrial 72,633 76,705 — 70,384 Multifamily 2,196 3,172 — 6,283 Other commercial 735 735 — 887 Consumer: Residential mortgages 171,106 218,414 — 173,088 Home equity loans and lines of credit 46,872 46,872 — 47,872 RICs and auto loans - originated — — — — RICs and auto loans - purchased 28,138 36,061 — 31,256 Personal unsecured loans (2) 24,382 24,382 — 25,195 Other consumer 20,386 24,702 — 19,861 With an allowance recorded: Commercial: Commercial real estate: Corporate banking 77,692 81,845 22,305 79,066 Middle market commercial real estate 41,805 60,761 9,255 46,038 Santander real estate capital 8,528 8,528 1,240 8,560 Commercial and industrial 251,976 265,864 64,723 234,277 Multifamily 6,973 6,973 1,115 4,952 Other commercial 7,472 7,472 1,276 7,345 Consumer: Residential mortgages 285,786 324,894 38,708 285,208 Home equity loans and lines of credit 50,948 64,228 3,069 50,405 RICs and auto loans - originated 3,723,717 3,800,829 1,048,383 3,497,517 RICs and auto loans - purchased 1,660,016 1,876,086 418,907 1,757,982 Personal unsecured loans 16,961 17,173 7,162 16,910 Other consumer 12,391 16,443 2,316 12,742 Total: Commercial $ 605,437 $ 680,107 $ 99,914 $ 601,365 Consumer 6,040,703 6,450,084 1,518,545 5,918,036 Total $ 6,646,140 $ 7,130,191 $ 1,618,459 $ 6,519,401 (1) Recorded investment includes deferred loan fees, net of deferred origination costs and unamortized purchase premiums, net of discounts as well as purchase accounting adjustments. (2) Includes LHFS. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The Company recognized interest income, not including the impact of purchase accounting adjustments, of $240.9 million for the three-month period ended March 31, 2017 on approximately $4.7 billion of TDRs that were returned to performing status as of March 31, 2017 . December 31, 2016 Recorded Investment (1) Unpaid Related Average (in thousands) With no related allowance recorded: Commercial: Commercial real estate: Corporate banking $ 89,014 $ 106,212 $ — $ 93,495 Middle market commercial real estate 60,086 83,173 — 69,206 Santander real estate capital 2,618 2,618 — 2,717 Commercial and industrial 68,135 74,034 — 40,163 Multifamily 10,370 11,127 — 9,919 Other commercial 1,038 1,038 — 639 Consumer: Residential mortgages 175,070 222,142 — 160,373 Home equity loans and lines of credit 48,872 48,872 — 39,976 RICs and auto loans - originated — — — 8 RICs and auto loans - purchased 34,373 44,296 — 55,036 Personal unsecured loans (2) 26,008 26,008 — 19,437 Other consumer 19,335 23,864 — 15,915 With an allowance recorded: Commercial: Corporate banking 80,440 85,309 21,202 71,667 Middle market commercial real estate 50,270 66,059 12,575 44,158 Santander real estate capital 8,591 8,591 890 4,623 Commercial and industrial 216,578 232,204 57,855 166,999 Multifamily 2,930 2,930 876 4,292 Other commercial 7,218 7,218 5,198 5,217 Consumer: Residential mortgages 284,630 324,188 38,764 303,845 Home equity loans and lines of credit 49,862 63,775 3,467 60,855 RICs and auto loans - originated 3,271,316 3,332,297 997,169 2,298,646 RICs and auto loans - purchased 1,855,948 2,097,520 471,687 2,155,028 Personal unsecured loans 16,858 17,126 6,846 9,349 Other consumer 13,093 17,253 2,442 15,878 Total: Commercial $ 597,288 $ 680,513 $ 98,596 $ 513,095 Consumer 5,795,365 6,217,341 1,520,375 5,134,346 Total $ 6,392,653 $ 6,897,854 $ 1,618,971 $ 5,647,441 (1) Recorded investment includes deferred loan fees, net of deferred origination costs and unamortized purchase premiums, net of discounts as well as purchase accounting adjustments. (2) Includes LHFS. The Company recognized interest income of $657.5 million for the year ended December 31, 2016 on approximately $5.2 billion of TDRs that were returned to performing status as of December 31, 2016 . NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Commercial Lending Asset Quality Indicators Commercial credit quality disaggregated by class of financing receivables is summarized according to standard regulatory classifications as follows: PASS. Asset is well-protected by the current net worth and paying capacity of the obligor or guarantors, if any, or by the fair value less costs to acquire and sell any underlying collateral in a timely manner. SPECIAL MENTION. Asset has potential weaknesses that deserve management’s close attention, which, if left uncorrected, may result in deterioration of the repayment prospects for an asset at some future date. Special mention assets are not adversely classified. SUBSTANDARD. Asset is inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. A well-defined weakness or weaknesses exist that jeopardize the liquidation of the debt. The loans are characterized by the distinct possibility that the Company will sustain some loss if deficiencies are not corrected. DOUBTFUL. Exhibits the inherent weaknesses of a substandard credit. Additional characteristics exist that make collection or liquidation in full highly questionable and improbable, on the basis of currently known facts, conditions and values. Possibility of loss is extremely high, but because of certain important and reasonable specific pending factors which may work to the advantage and strengthening of the credit, an estimated loss cannot yet be determined. LOSS. Credit is considered uncollectible and of such little value that it does not warrant consideration as an active asset. There may be some recovery or salvage value, but there is doubt as to whether, how much or when the recovery would occur. Commercial loan credit quality indicators by class of financing receivables are summarized as follows: March 31, 2017 Corporate Middle Santander Commercial and industrial Multifamily Remaining Total (1) (in thousands) Rating: Pass $ 3,093,468 $ 4,900,103 $ 1,128,619 $ 16,108,106 $ 8,291,861 $ 6,692,843 $ 40,215,000 Special Mention 174,765 138,376 24,719 691,575 130,534 24,145 1,184,114 Substandard 212,428 137,221 19,520 479,397 40,069 29,647 918,282 Doubtful 24,431 30,276 — 43,621 — 82 98,410 Total commercial loans $ 3,505,092 $ 5,205,976 $ 1,172,858 $ 17,322,699 $ 8,462,464 $ 6,746,717 $ 42,415,806 (1) Financing receivables include LHFS. December 31, 2016 Corporate Middle Santander Commercial and industrial Multifamily Remaining Total (1) (in thousands) Rating: Pass $ 3,303,428 $ 4,843,468 $ 1,170,259 $ 17,865,871 $ 8,515,866 $ 6,804,184 $ 42,503,076 Special Mention 144,125 136,989 44,281 541,828 120,731 10,651 998,605 Substandard 226,206 161,962 23,822 503,185 47,083 11,932 974,190 Doubtful 19,350 38,153 — 22,183 — 5,636 85,322 Total commercial loans $ 3,693,109 $ 5,180,572 $ 1,238,362 $ 18,933,067 $ 8,683,680 $ 6,832,403 $ 44,561,193 (1) Financing receivables include LHFS. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Consumer Lending Asset Quality Indicators-Credit Score Consumer financing receivables for which either an internal or external credit score is a core component of the allowance model are summarized by credit score as follows: March 31, 2017 December 31, 2016 Credit Score Range (2) RICs and auto loans (3) Percent RICs and auto loans (3) Percent (dollars in thousands) No FICO ®(1) $ 4,594,478 17.4 % $ 4,154,228 15.7 % <600 13,870,322 52.3 % 14,100,215 53.2 % 600-639 4,474,020 16.9 % 4,597,541 17.4 % >=640 3,540,719 13.4 % 3,646,485 13.7 % Total $ 26,479,539 100.0 % $ 26,498,469 100.0 % (1) Consists primarily of loans for which credit scores are not considered in the ALLL model. (2) Credit scores updated quarterly. (3) RICs and auto loans include $773.1 million and $924.7 million of LHFS at March 31, 2017 and December 31, 2016 that do not have an allowance. Consumer Lending Asset Quality Indicators-FICO ® and Loan-to-Value (“LTV”) Ratio For both residential and home equity loans, loss severity assumptions are incorporated in the loan and lease loss reserve models to estimate loan balances that will ultimately charge-off. These assumptions are based on recent loss experience within various current LTV bands within these portfolios. LTVs are refreshed quarterly by applying Federal Housing Finance Agency Home price index changes at a state-by-state level to the last known appraised value of the property to estimate the current LTV. The Company's ALLL incorporates the refreshed LTV information to update the distribution of defaulted loans by LTV as well as the associated loss given default for each LTV band. Reappraisals on a recurring basis at the individual property level are not considered cost-effective or necessary; however, reappraisals are performed on certain higher risk accounts to support line management activities, default servicing decisions, or when other situations arise for which the Company believes the additional expense is warranted. Residential mortgage and home equity financing receivables by LTV and FICO ® range are summarized as follows: Residential Mortgages (1)(3) March 31, 2017 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO ® Score (dollars in thousands) N/A (2) $ 299,444 $ 22,518 $ 15,738 $ 4,435 $ 3,630 $ — $ — $ 345,765 <600 74 249,791 67,644 47,400 29,611 3,899 4,297 402,716 600-639 49 155,608 48,930 39,284 34,524 4,928 5,547 288,870 640-679 153 315,898 99,914 84,830 95,600 5,320 8,635 610,350 680-719 49 529,557 211,825 134,939 141,692 5,622 11,651 1,035,335 720-759 16 842,347 397,595 160,548 152,397 8,308 13,715 1,574,926 >=760 516 2,491,175 857,462 229,408 184,825 10,184 16,583 3,790,153 Grand Total $ 300,301 $ 4,606,894 $ 1,699,108 $ 700,844 $ 642,279 $ 38,261 $ 60,428 $ 8,048,115 (1) Includes LHFS. (2) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO ® score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO ® score is unavailable. (3) Allowance model considers LTV for financing receivables in first lien position for the Company and combined LTV ("CLTV") for financing receivables in second lien position for the Company. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Home Equity Loans and Lines of Credit (2) March 31, 2017 N/A (1) LTV<=70% 70.01-90% 90.01-110% LTV>110% Grand Total FICO ® Score (dollars in thousands) N/A (1) $ 166,218 $ 338 $ 12 $ — $ — $ 166,568 <600 9,696 165,358 66,917 16,409 13,164 271,544 600-639 7,033 148,208 71,034 11,296 9,047 246,618 640-679 7,464 266,495 145,082 25,999 15,754 460,794 680-719 8,942 461,925 272,541 38,428 20,930 802,766 720-759 10,061 647,477 384,010 43,253 25,126 1,109,927 >=760 19,283 1,784,699 933,309 94,962 50,870 2,883,123 Grand Total $ 228,697 $ 3,474,500 $ 1,872,905 $ 230,347 $ 134,891 $ 5,941,340 (1) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO ® score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO ® score is unavailable. (2) Allowance model considers LTV for financing receivables in first lien position for the Company and CLTV for financing receivables in second lien position for the Company. Residential Mortgages (1)(3) December 31, 2016 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO ® Score (dollars in thousands) N/A (2) $ 696,730 $ 102,911 $ 4,635 $ 2,327 $ 196 $ 150 $ — $ 806,949 <600 80 228,794 70,793 49,253 30,720 6,622 5,885 392,147 600-639 147 152,728 48,006 42,443 42,356 4,538 6,675 296,893 640-679 98 283,054 101,495 81,669 93,552 5,287 4,189 569,344 680-719 112 487,257 193,351 136,937 146,090 6,766 11,795 982,308 720-759 56 767,192 348,524 163,163 178,264 8,473 16,504 1,482,176 >=760 495 2,415,542 860,582 219,014 180,841 11,134 20,740 3,708,348 Grand Total $ 697,718 $ 4,437,478 $ 1,627,386 $ 694,806 $ 672,019 $ 42,970 $ 65,788 $ 8,238,165 (1) Includes LHFS. (2) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO ® score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO ® score is unavailable. (3) Allowance model considers LTV for financing receivables in first lien position for the Company and CLTV for fina |