LOANS AND ALLOWANCE FOR CREDIT LOSSES | =640 3,454,959 13.3 % 3,646,485 13.7 % Total $ 26,000,107 100.0 % $ 26,498,469 100.0 % (1) Consists primarily of loans for which credit scores are not considered in the ALLL model. (2) Credit scores updated quarterly. (3) RICs and auto loans include $762.6 million and $924.7 million of LHFS at September 30, 2017 and December 31, 2016 that do not have an allowance. Consumer Lending Asset Quality Indicators-FICO and LTV Ratio For both residential and home equity loans, loss severity assumptions are incorporated in the loan and lease loss reserve models to estimate loan balances that will ultimately charge-off. These assumptions are based on recent loss experience within various current LTV bands within these portfolios. LTVs are refreshed quarterly by applying Federal Housing Finance Agency Home price index changes at a state-by-state level to the last known appraised value of the property to estimate the current LTV. The Company's ALLL incorporates the refreshed LTV information to update the distribution of defaulted loans by LTV as well as the associated loss given default for each LTV band. Reappraisals on a recurring basis at the individual property level are not considered cost-effective or necessary; however, reappraisals are performed on certain higher risk accounts to support line management activities, default servicing decisions, or when other situations arise for which the Company believes the additional expense is warranted. Residential mortgage and home equity financing receivables by LTV and FICO range are summarized as follows: Residential Mortgages (1)(3) September 30, 2017 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (2) $ 332,686 $ 10,295 $ 1,220 $ — $ — $ — $ — $ 344,201 <600 27 223,552 64,225 53,315 29,774 4,664 24,310 399,867 600-639 39 153,329 47,086 37,683 35,296 2,361 5,797 281,591 640-679 102 288,451 104,426 87,570 93,608 4,322 11,046 589,525 680-719 53 521,023 235,751 138,110 152,743 4,896 10,144 1,062,720 720-759 95 895,781 468,835 177,903 173,269 6,896 12,500 1,735,279 >=760 552 2,686,523 1,099,436 270,981 192,950 8,726 17,222 4,276,390 Grand Total $ 333,554 $ 4,778,954 $ 2,020,979 $ 765,562 $ 677,640 $ 31,865 $ 81,019 $ 8,689,573 (1) Includes LHFS. (2) Residential mortgages and home equity" id="sjs-B4" xml:space="preserve"> LOANS AND ALLOWANCE FOR CREDIT LOSSES Overall The Company's loans are reported at their outstanding principal balances net of any unearned income, cumulative charge-offs, unamortized deferred fees and costs and unamortized premiums or discounts. The Company maintains an ACL to provide for losses inherent in its portfolios. Certain loans are pledged as collateral for borrowings, securitizations, or special purpose entities ("SPEs"). These loans totaled $50.8 billion at September 30, 2017 and $53.5 billion at December 31, 2016 . Loans that the Company intends to sell are classified as loans-held-for-sale (“LHFS”). The LHFS portfolio balance at September 30, 2017 was $2.0 billion , compared to $2.6 billion at December 31, 2016 . LHFS in the residential mortgage portfolio are either reported at fair value or at the lower of cost or fair value. For a discussion on the valuation of LHFS at fair value, see Note 16 to the Condensed Consolidated Financial Statements . During the third quarter of 2015, the Company determined that it no longer intended to hold certain personal lending assets at SC for investment. The Company adjusted the ACL associated with SC's personal loan portfolio through the provision for credit losses to value the portfolio at the lower of cost or market. Upon transferring the loans to LHFS at fair value, the adjusted ACL was released as a charge-off. Loan originations and purchases under SC’s personal lending platform during 2016 have been classified as held for sale and subsequent adjustments to lower of cost or market are recorded through Miscellaneous Income (Expense), net on the Condensed Consolidated Statements of Operations . As of September 30, 2017 , the carrying value of the personal unsecured held-for-sale portfolio was $929.5 million . Interest on loans is credited to income as it is earned. Loan origination fees and certain direct loan origination costs are deferred and recognized as adjustments to interest income in the Condensed Consolidated Statements of Operations over the contractual life of the loan utilizing the interest method using estimated prepayment speeds, which are updated on a quarterly basis. At September 30, 2017 and December 31, 2016 , accrued interest receivable on the Company's loans was $507.3 million and $554.5 million , respectively. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Loan and Lease Portfolio Composition The following presents the composition of the gross loans and leases held-for-investment by portfolio and by rate type: September 30, 2017 December 31, 2016 Amount Percent Amount Percent (dollars in thousands) Commercial LHFI: Commercial real estate loans $ 9,690,850 11.9 % $ 10,112,043 11.8 % Commercial and industrial loans 15,196,539 18.6 % 18,812,002 21.9 % Multifamily loans 8,293,232 10.2 % 8,683,680 10.1 % Other commercial (2) 6,876,521 8.4 % 6,832,403 8.0 % Total commercial LHFI 40,057,142 49.1 % 44,440,128 51.8 % Consumer loans secured by real estate: Residential mortgages 8,476,935 10.4 % 7,775,272 9.1 % Home equity loans and lines of credit 5,855,086 7.2 % 6,001,192 7.0 % Total consumer loans secured by real estate 14,332,021 17.6 % 13,776,464 16.1 % Consumer loans not secured by real estate: RICs and auto loans - originated 23,074,936 28.3 % 22,104,918 25.8 % RICs and auto loans - purchased 2,162,540 2.7 % 3,468,803 4.0 % Personal unsecured loans 1,262,591 1.5 % 1,234,094 1.4 % Other consumer (3) 659,469 0.8 % 795,378 0.9 % Total consumer loans 41,491,557 50.9 % 41,379,657 48.2 % Total LHFI (1) $ 81,548,699 100.0 % $ 85,819,785 100.0 % Total LHFI: Fixed rate $ 49,274,614 60.4 % $ 51,752,761 60.3 % Variable rate 32,274,085 39.6 % 34,067,024 39.7 % Total LHFI (1) $ 81,548,699 100.0 % $ 85,819,785 100.0 % (1) Total LHFI includes deferred loan fees, net of deferred origination costs and unamortized purchase premiums, net of discounts as well as purchase accounting adjustments. These items resulted in a net increase in the loan balances of $1.2 billion and $845.8 million as of September 30, 2017 and December 31, 2016 , respectively. (2) Other commercial includes commercial equipment vehicle financing ("CEVF") leveraged leases and loans. (3) Other consumer primarily includes recreational vehicle ("RV") and marine loans. Portfolio segments and classes GAAP requires that entities disclose information about the credit quality of their financing receivables at disaggregated levels, specifically defined as “portfolio segments” and “classes,” based on management’s systematic methodology for determining the ACL. The Company utilizes an alternate categorization compared to the financial statement categorization of loans, to model and calculate the ACL and track the credit quality, delinquency and impairment status of the underlying loan populations. In disaggregating its financing receivables portfolio, the Company’s methodology begins with the commercial and consumer segments. The commercial segmentation reflects line of business distinctions. The three commercial real estate lines of business distinctions include “Corporate banking,” which includes commercial and industrial owner-occupied real estate, “Middle market real estate,” which represents the portfolio of specialized lending for investment real estate, including financing for continuing care retirement communities and “Santander real estate capital”, which is the commercial real estate portfolio of the specialized lending group. "Commercial and industrial" includes non-real estate-related commercial and industrial loans. "Multifamily" represents loans for multifamily residential housing units. “Other commercial” includes loans to global customer relationships in Latin America which are not defined as commercial or consumer for regulatory purposes. The remainder of the portfolio primarily represents the CEVF business. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The following table reconciles the Company's recorded investment classified by its major portfolio classifications to its commercial loan classifications utilized in its determination of the allowance for loan and lease losses (“ALLL”) and other credit quality disclosures at September 30, 2017 and December 31, 2016 , respectively: Commercial Portfolio Segment (2) Major Loan Classifications (1) September 30, 2017 December 31, 2016 (in thousands) Commercial LHFI: Commercial real estate: Corporate Banking $ 3,467,935 $ 3,693,109 Middle Market Real Estate 5,188,460 5,180,572 Santander Real Estate Capital 1,034,455 1,238,362 Total commercial real estate 9,690,850 10,112,043 Commercial and industrial (3) 15,196,539 18,812,002 Multifamily 8,293,232 8,683,680 Other commercial 6,876,521 6,832,403 Total commercial LHFI $ 40,057,142 $ 44,440,128 (1) These represent the Company's loan categories based on SEC Regulation S-X, Article 9. (2) These represent the Company's loan classes used to determine its ALLL. (3) Commercial and industrial loans excluded $83.3 million of LHFS at September 30, 2017 and excluded $121.1 million of LHFS at December 31, 2016 . The Company's portfolio classes are substantially the same as its financial statement categorization of loans for the consumer loan populations. “Residential mortgages” includes mortgages on residential property, including single family and 1-4 family units. "Home equity loans and lines of credit" include all organic home equity contracts and purchased home equity portfolios. "RIC and auto loans" includes the Company's direct automobile loan portfolios, but excludes RV and marine RICs. "Personal unsecured loans" includes personal revolving loans and credit cards. “Other consumer” includes an acquired portfolio of marine RICs and RV contracts as well as indirect auto loans. In accordance with the Company's accounting policy when establishing the collective ACL for originated loans, the Company's estimate of losses on recorded investment includes the estimate of the related net unaccreted discount balance that is expected at the time of charge-off, while it considers the entire unaccreted discount for loan portfolios purchased at a discount as available to absorb the credit losses when determining the ACL specific to these portfolios. This accounting policy is not applicable for the purchased loan portfolios acquired with evidence of credit deterioration, on which we elected to apply the FVO. Consumer Portfolio Segment (2) Major Loan Classifications (1) September 30, 2017 December 31, 2016 (in thousands) Consumer loans secured by real estate: Residential mortgages (3) $ 8,476,935 $ 7,775,272 Home equity loans and lines of credit 5,855,086 6,001,192 Total consumer loans secured by real estate 14,332,021 13,776,464 Consumer loans not secured by real estate: RICs and auto loans - originated (4) 23,074,936 22,104,918 RICs and auto loans - purchased (4) 2,162,540 3,468,803 Personal unsecured loans (5) 1,262,591 1,234,094 Other consumer 659,469 795,378 Total consumer LHFI $ 41,491,557 $ 41,379,657 (1) These represent the Company's loan categories based on the SEC's Regulation S-X, Article 9. (2) These represent the Company's loan classes used to determine its ALLL. (3) Residential mortgages exclude $212.6 million and $462.9 million of LHFS at September 30, 2017 and December 31, 2016 , respectively. (4) RIC and auto loans exclude $762.6 million and $924.7 million of LHFS at September 30, 2017 and December 31, 2016 , respectively. (5) Personal unsecured loans exclude $929.5 million and $1.1 billion of LHFS at September 30, 2017 and December 31, 2016 , respectively. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The RIC and auto loan portfolio is comprised of: (1) RICs originated by SC prior to the first quarter 2014 change in control and consolidation of SC (the “Change in Control"), (2) RICs originated by SC after the Change in Control, and (3) auto loans originated by SBNA. The composition of the portfolio segment is as follows: September 30, 2017 December 31, 2016 (in thousands) RICs - Purchased: Unpaid principal balance ("UPB") (1) $ 2,289,692 $ 3,765,714 UPB - FVO (2) 31,003 29,481 Total UPB 2,320,695 3,795,195 Purchase marks (3) (158,155 ) (326,392 ) Total RICs - Purchased 2,162,540 3,468,803 RICs - Originated: UPB (1) 23,391,153 22,527,753 Net discount (335,015 ) (441,131 ) Total RICs - Originated 23,056,138 22,086,622 SBNA auto loans 18,798 18,296 Total RICs - originated post change in control 23,074,936 22,104,918 Total RICs and auto loans $ 25,237,476 $ 25,573,721 (1) UPB does not include amounts related to the loan receivables - unsecured and loan receivables from dealers due to the short-term and revolving nature of these receivables. (2) The Company elected to account for these loans, which were acquired with evidence of credit deterioration, under the FVO. (3) Includes purchase marks of $6.8 million and $6.7 million related to purchase loan portfolios on which we elected to apply the FVO at September 30, 2017 and December 31, 2016 , respectively. During the nine months ended September 30, 2017 and 2016, the Company originated $5.2 billion and $6.5 billion , respectively, in Chrysler Capital loans, which represented 46% and 51% , respectively, of the total RIC originations. As of September 30, 2017 and December 31, 2016, the Company's auto RIC portfolio consisted of $6.9 billion and $7.4 billion , respectively, of Chrysler loans, which represented 31% and 32% , respectively, of the Company's auto RIC portfolio. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) ACL Rollforward by Portfolio Segment The activity in the ACL by portfolio segment for the three-month and nine-month periods ended September 30, 2017 and 2016 was as follows: Three-Month Period Ended September 30, 2017 Commercial Consumer Unallocated Total (in thousands) ALLL, beginning of period $ 428,247 $ 3,478,337 $ 47,023 $ 3,953,607 Provision for loan and lease losses 17,129 630,048 — 647,177 Other (1) 356 5,283 — 5,639 Charge-offs (30,576 ) (1,224,296 ) — (1,254,872 ) Recoveries 9,635 594,959 — 604,594 Charge-offs, net of recoveries (20,941 ) (629,337 ) — (650,278 ) ALLL, end of period $ 424,791 $ 3,484,331 $ 47,023 $ 3,956,145 Reserve for unfunded lending commitments, beginning of period $ 111,015 $ 796 $ — $ 111,811 Release of reserve for unfunded lending commitments 5,241 (298 ) — 4,943 Loss on unfunded lending commitments (668 ) — — (668 ) Reserve for unfunded lending commitments, end of period 115,588 498 — 116,086 Total ACL, end of period $ 540,379 $ 3,484,829 $ 47,023 $ 4,072,231 Nine-Month Period Ended September 30, 2017 Commercial Consumer Unallocated Total (in thousands) ALLL, beginning of period $ 449,835 $ 3,317,606 $ 47,023 $ 3,814,464 Provision for loan and lease losses 62,597 1,933,602 — 1,996,199 Other (1) 356 5,283 — 5,639 Charge-offs (117,263 ) (3,590,495 ) — (3,707,758 ) Recoveries 29,266 1,818,335 — 1,847,601 Charge-offs, net of recoveries (87,997 ) (1,772,160 ) — (1,860,157 ) ALLL, end of period $ 424,791 $ 3,484,331 $ 47,023 $ 3,956,145 Reserve for unfunded lending commitments, beginning of period $ 121,613 $ 806 $ — $ 122,419 Release of reserve for unfunded lending commitments (3,557 ) (308 ) — (3,865 ) Loss on unfunded lending commitments (2,468 ) — — (2,468 ) Reserve for unfunded lending commitments, end of period 115,588 498 — 116,086 Total ACL, end of period $ 540,379 $ 3,484,829 $ 47,023 $ 4,072,231 Ending balance, individually evaluated for impairment (2) $ 60,492 $ 1,765,790 $ — $ 1,826,282 Ending balance, collectively evaluated for impairment 364,299 1,718,541 47,023 2,129,863 Financing receivables: Ending balance $ 40,140,421 $ 43,396,375 $ — $ 83,536,796 Ending balance, evaluated under the FVO or lower of cost or fair value 83,279 1,959,926 — 2,043,205 Ending balance, individually evaluated for impairment (1) 514,846 6,650,254 — 7,165,100 Ending balance, collectively evaluated for impairment 39,542,296 34,786,195 — 74,328,491 (1) Includes transfers in for the period ending September 30, 2017. (2) Consists of loans in TDR status. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Three-Month Period Ended September 30, 2016 Commercial Consumer Unallocated Total (in thousands) ALLL, beginning of period $ 528,858 $ 3,189,784 $ 47,245 $ 3,765,887 (Release of) / Provision for loan and lease losses 21,454 687,697 — 709,151 Charge-offs (41,660 ) (1,249,370 ) — (1,291,030 ) Recoveries 21,359 608,915 — 630,274 Charge-offs, net of recoveries (20,301 ) (640,455 ) — (660,756 ) ALLL, end of period $ 530,011 $ 3,237,026 $ 47,245 $ 3,814,282 Reserve for unfunded lending commitments, beginning of period $ 156,155 $ 743 $ — $ 156,898 (Release of) / Provision for unfunded lending commitments (21,244 ) 5 — (21,239 ) Loss on unfunded lending commitments (1,094 ) — — (1,094 ) Reserve for unfunded lending commitments, end of period 133,817 748 — 134,565 Total ACL, end of period $ 663,828 $ 3,237,774 $ 47,245 $ 3,948,847 Nine-Month Period Ended September 30, 2016 Commercial Consumer Unallocated Total (in thousands) ALLL, beginning of period $ 456,812 $ 2,742,088 $ 47,245 $ 3,246,145 Provision for loan and lease losses 122,832 2,090,516 — 2,213,348 Charge-offs (118,273 ) (3,424,199 ) — (3,542,472 ) Recoveries 68,640 1,828,621 — 1,897,261 Charge-offs, net of recoveries (49,633 ) (1,595,578 ) — (1,645,211 ) ALLL, end of period $ 530,011 $ 3,237,026 $ 47,245 $ 3,814,282 Reserve for unfunded lending commitments, beginning of period $ 148,207 $ 814 $ — $ 149,021 Provision for / (Release of) unfunded lending commitments (13,128 ) (66 ) — (13,194 ) Loss on unfunded lending commitments (1,262 ) — — (1,262 ) Reserve for unfunded lending commitments, end of period 133,817 748 — 134,565 Total ACL, end of period $ 663,828 $ 3,237,774 $ 47,245 $ 3,948,847 Ending balance, individually evaluated for impairment (1) $ 146,458 $ 1,376,942 $ — $ 1,523,400 Ending balance, collectively evaluated for impairment 383,553 1,860,084 47,245 2,290,882 Financing receivables: Ending balance $ 45,812,581 $ 44,091,345 $ — $ 89,903,926 Ending balance, evaluated under the fair value option or lower of cost or fair value (1) 224,524 3,027,806 — 3,252,330 Ending balance, individually evaluated for impairment (1) 693,317 5,465,762 — 6,159,079 Ending balance, collectively evaluated for impairment 44,894,740 35,597,777 — 80,492,517 (1) Consists of loans in TDR status. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The following table presents the activity in the allowance for loan losses for the RICs acquired in the Change in Control and those originated by SC subsequent to the Change in Control. Three-Month Period Ended Nine-Month Period Ended September 30, 2017 September 30, 2017 Purchased Originated Total Purchased Originated Total (in thousands) ALLL, beginning of period $ 468,671 $ 2,792,666 $ 3,261,337 $ 559,092 $ 2,538,127 $ 3,097,219 Provision for loan and lease losses 47,106 523,832 570,938 128,372 1,686,611 1,814,983 Charge-offs (142,561 ) (1,043,732 ) (1,186,293 ) (481,389 ) (2,991,112 ) (3,472,501 ) Recoveries 52,406 535,677 588,083 219,547 1,574,817 1,794,364 Charge-offs, net of recoveries (90,155 ) (508,055 ) (598,210 ) (261,842 ) (1,416,295 ) (1,678,137 ) ALLL, end of period $ 425,622 $ 2,808,443 $ 3,234,065 $ 425,622 $ 2,808,443 $ 3,234,065 Three-Month Period Ended Nine-Month Period Ended September 30, 2016 September 30, 2016 Purchased Originated Total Purchased Originated Total (in thousands) ALLL, beginning of period $ 615,623 $ 2,342,440 $ 2,958,063 $ 590,807 $ 1,891,989 $ 2,482,796 Provision for loan and lease losses 29,406 630,962 660,368 150,658 1,877,527 2,028,185 Charge-offs (207,662 ) (996,395 ) (1,204,057 ) (666,623 ) (2,611,263 ) (3,277,886 ) Recoveries 155,673 442,543 598,216 518,198 1,261,297 1,779,495 Charge-offs, net of recoveries (51,989 ) (553,852 ) (605,841 ) (148,425 ) (1,349,966 ) (1,498,391 ) ALLL, end of period $ 593,040 $ 2,419,550 $ 3,012,590 $ 593,040 $ 2,419,550 $ 3,012,590 Refer to Note 14 for discussion of contingencies and possible losses related to the impact of hurricane activity in regions where the Company has lending activities. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Non-accrual loans by Class of Financing Receivable The recorded investment in non-accrual loans disaggregated by class of financing receivables and other non-performing assets is summarized as follows: September 30, 2017 December 31, 2016 (in thousands) Non-accrual loans: Commercial: Commercial real estate: Corporate banking $ 88,459 $ 104,879 Middle market commercial real estate 57,536 71,264 Santander real estate capital 921 3,077 Commercial and industrial 184,089 182,368 Multifamily 10,715 8,196 Other commercial 20,767 11,097 Total commercial loans 362,487 380,881 Consumer: Residential mortgages 284,415 287,140 Home equity loans and lines of credit 116,482 120,065 RICs and auto loans - originated 1,553,954 1,045,587 RICs - purchased 274,374 284,486 Personal unsecured loans 5,412 5,201 Other consumer 10,393 12,694 Total consumer loans 2,245,030 1,755,173 Total non-accrual loans 2,607,517 2,136,054 Other real estate owned ("OREO") 146,362 116,705 Repossessed vehicles 157,757 173,754 Foreclosed and other repossessed assets 1,711 3,838 Total OREO and other repossessed assets 305,830 294,297 Total non-performing assets $ 2,913,347 $ 2,430,351 Age Analysis of Past Due Loans For reporting of past due loans, a payment of 90% or more of the amount due is considered to meet the contractual requirements. For certain RICs originated prior to January 1, 2017, the Company considers 50% of a single payment due sufficient to qualify as a payment for past due classification purposes. For RICs originated after January 1, 2017, the required minimum payment is 90% of the scheduled payment, regardless of which origination channel the receivable was originated through. The Company aggregates partial payments in determining whether a full payment has been missed in computing past due status. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The age of recorded investments in past due loans and accruing loans greater than 90 days past due disaggregated by class of financing receivables is summarized as follows: As of: September 30, 2017 30-89 90 Total Current Total (1) Recorded Investment (in thousands) Commercial: Commercial real estate: Corporate banking $ 21,114 $ 49,274 $ 70,388 $ 3,397,547 $ 3,467,935 $ — Middle market commercial real estate 67,854 33,344 101,198 5,087,262 5,188,460 — Santander real estate capital — 525 525 1,033,930 1,034,455 — Commercial and industrial 80,116 52,117 132,233 15,147,585 15,279,818 — Multifamily 59 1,837 1,896 8,291,336 8,293,232 — Other commercial 72,944 4,614 77,558 6,798,963 6,876,521 10 Consumer: Residential mortgages 282,297 217,899 500,196 8,189,377 8,689,573 — Home equity loans and lines of credit 41,210 77,589 118,799 5,736,287 5,855,086 — RICs and auto loans - originated 3,381,392 331,033 3,712,425 20,125,142 23,837,567 — RICs and auto loans - purchased 551,123 51,261 602,384 1,560,156 2,162,540 — Personal unsecured loans 104,796 107,060 211,856 1,980,284 2,192,140 96,246 Other consumer 14,978 15,774 30,752 628,717 659,469 — Total $ 4,617,883 $ 942,327 $ 5,560,210 $ 77,976,586 $ 83,536,796 $ 96,256 (1) Financing receivables include LHFS. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) As of December 31, 2016 30-89 90 Total Current Total (1) Recorded (in thousands) Commercial: Commercial real estate: Corporate banking $ 14,973 $ 40,170 $ 55,143 $ 3,637,966 $ 3,693,109 $ — Middle market commercial real estate 6,967 57,520 64,487 5,116,085 5,180,572 — Santander real estate capital 177 — 177 1,238,185 1,238,362 — Commercial and industrial 46,104 33,800 79,904 18,853,163 18,933,067 — Multifamily 7,133 2,339 9,472 8,674,208 8,683,680 — Other commercial 45,379 2,590 47,969 6,784,434 6,832,403 1 Consumer: Residential mortgages 230,850 224,790 455,640 7,782,525 8,238,165 — Home equity loans and lines of credit 37,209 75,668 112,877 5,888,315 6,001,192 — RICs and auto loans - originated 3,092,841 296,085 3,388,926 19,640,740 23,029,666 — RICs and auto loans - purchased 800,993 71,273 872,266 2,596,537 3,468,803 — Personal unsecured loans 89,524 103,698 193,222 2,118,474 2,311,696 93,845 Other consumer 31,980 20,386 52,366 743,012 795,378 — Total $ 4,404,130 $ 928,319 $ 5,332,449 $ 83,073,644 $ 88,406,093 $ 93,846 (1) Financing receivables include LHFS. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Impaired Loans by Class of Financing Receivable Impaired loans are generally defined as all TDRs plus commercial non-accrual loans in excess of $1.0 million . Impaired loans disaggregated by class of financing receivables are summarized as follows: September 30, 2017 Recorded Investment (1) UPB Related Average (in thousands) With no related allowance recorded: Commercial: Commercial real estate: Corporate banking $ 90,335 $ 118,315 $ — $ 89,675 Middle market commercial real estate 49,207 72,294 — 54,647 Santander real estate capital — — — 1,309 Commercial and industrial 86,831 90,543 — 77,483 Multifamily 8,980 9,939 — 9,675 Other commercial 884 1,029 — 961 Consumer: Residential mortgages 172,400 222,662 — 173,735 Home equity loans and lines of credit 42,483 42,483 — 45,678 RICs and auto loans - originated — — — — RICs and auto loans - purchased 19,395 24,883 — 26,884 Personal unsecured loans (2) 30,459 30,459 — 28,234 Other consumer 10,335 14,183 — 14,835 With an allowance recorded: Commercial: Commercial real estate: Corporate banking 61,629 73,893 15,488 71,035 Middle market commercial real estate 26,179 32,368 6,090 38,225 Santander real estate capital 8,405 8,405 1,135 8,498 Commercial and industrial 144,503 175,042 35,138 180,541 Multifamily 6,242 6,242 354 4,586 Other commercial 15,717 15,783 2,287 11,468 Consumer: Residential mortgages 292,426 334,044 41,218 288,528 Home equity loans and lines of credit 49,808 62,042 1,704 49,835 RICs and auto loans - originated 4,679,505 4,742,581 1,334,552 3,975,411 RICs and auto loans - purchased 1,324,976 1,497,436 379,300 1,590,462 Personal unsecured loans 16,710 16,904 6,835 16,784 Other consumer 11,758 15,640 2,181 12,426 Total: Commercial $ 498,912 $ 603,853 $ 60,492 $ 548,103 Consumer 6,650,255 7,003,317 1,765,790 6,222,812 Total $ 7,149,167 $ 7,607,170 $ 1,826,282 $ 6,770,915 (1) Recorded investment includes deferred loan fees, net of deferred origination costs and unamortized purchase premiums, net of discounts as well as purchase accounting adjustments. (2) Includes LHFS. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The Company recognized interest income, not including the impact of purchase accounting adjustments, of $633.3 million for the nine-month period ended September 30, 2017 on approximately $6.0 billion of TDRs that were in performing status as of September 30, 2017 . December 31, 2016 Recorded Investment (1) UPB Related Average (in thousands) With no related allowance recorded: Commercial: Commercial real estate: Corporate banking $ 89,014 $ 106,212 $ — $ 93,495 Middle market commercial real estate 60,086 83,173 — 69,206 Santander real estate capital 2,618 2,618 — 2,717 Commercial and industrial 68,135 74,034 — 40,163 Multifamily 10,370 11,127 — 9,919 Other commercial 1,038 1,038 — 639 Consumer: Residential mortgages 175,070 222,142 — 160,373 Home equity loans and lines of credit 48,872 48,872 — 39,976 RICs and auto loans - originated — — — 8 RICs and auto loans - purchased 34,373 44,296 — 55,036 Personal unsecured loans (2) 26,008 26,008 — 19,437 Other consumer 19,335 23,864 — 15,915 With an allowance recorded: Commercial: Corporate banking 80,440 85,309 21,202 71,667 Middle market commercial real estate 50,270 66,059 12,575 44,158 Santander real estate capital 8,591 8,591 890 4,623 Commercial and industrial 216,578 232,204 57,855 166,999 Multifamily 2,930 2,930 876 4,292 Other commercial 7,218 7,218 5,198 5,217 Consumer: Residential mortgages 284,630 324,188 38,764 303,845 Home equity loans and lines of credit 49,862 63,775 3,467 60,855 RICs and auto loans - originated 3,271,316 3,332,297 997,169 2,298,646 RICs and auto loans - purchased 1,855,948 2,097,520 471,687 2,155,028 Personal unsecured loans 16,858 17,126 6,846 9,349 Other consumer 13,093 17,253 2,442 15,878 Total: Commercial $ 597,288 $ 680,513 $ 98,596 $ 513,095 Consumer 5,795,365 6,217,341 1,520,375 5,134,346 Total $ 6,392,653 $ 6,897,854 $ 1,618,971 $ 5,647,441 (1) Recorded investment includes deferred loan fees, net of deferred origination costs and unamortized purchase premiums, net of discounts as well as purchase accounting adjustments. (2) Includes LHFS. The Company recognized interest income of $657.5 million for the year ended December 31, 2016 on approximately $5.2 billion of TDRs that were in performing status as of December 31, 2016 . NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Commercial Lending Asset Quality Indicators Commercial credit quality disaggregated by class of financing receivables is summarized according to standard regulatory classifications as follows: PASS. Asset is well-protected by the current net worth and paying capacity of the obligor or guarantors, if any, or by the fair value less costs to acquire and sell any underlying collateral in a timely manner. SPECIAL MENTION. Asset has potential weaknesses that deserve management’s close attention, which, if left uncorrected, may result in deterioration of the repayment prospects for an asset at some future date. Special mention assets are not adversely classified. SUBSTANDARD. Asset is inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. A well-defined weakness or weaknesses exist that jeopardize the liquidation of the debt. The loans are characterized by the distinct possibility that the Company will sustain some loss if deficiencies are not corrected. DOUBTFUL. Exhibits the inherent weaknesses of a substandard credit. Additional characteristics exist that make collection or liquidation in full highly questionable and improbable, on the basis of currently known facts, conditions and values. Possibility of loss is extremely high, but because of certain important and reasonable specific pending factors which may work to the advantage and strengthening of the credit, an estimated loss cannot yet be determined. LOSS. Credit is considered uncollectible and of such little value that it does not warrant consideration as an active asset. There may be some recovery or salvage value, but there is doubt as to whether, how much or when the recovery would occur. Commercial loan credit quality indicators by class of financing receivables are summarized as follows: September 30, 2017 Corporate Middle Santander Commercial and industrial Multifamily Remaining Total (1) (in thousands) Rating: Pass $ 2,893,695 $ 4,814,655 $ 997,914 $ 14,183,443 $ 8,162,600 $ 6,747,806 $ 37,800,113 Special mention 361,652 234,793 18,173 553,863 82,209 39,160 1,289,850 Substandard 199,883 115,409 18,368 490,616 48,423 89,555 962,254 Doubtful 12,705 23,603 — 51,896 — — 88,204 Total commercial loans $ 3,467,935 $ 5,188,460 $ 1,034,455 $ 15,279,818 $ 8,293,232 $ 6,876,521 $ 40,140,421 (1) Financing receivables include LHFS. December 31, 2016 Corporate Middle Santander Commercial and industrial Multifamily Remaining Total (1) (in thousands) Rating: Pass $ 3,303,428 $ 4,843,468 $ 1,170,259 $ 17,865,871 $ 8,515,866 $ 6,804,184 $ 42,503,076 Special mention 144,125 136,989 44,281 541,828 120,731 10,651 998,605 Substandard 226,206 161,962 23,822 503,185 47,083 11,932 974,190 Doubtful 19,350 38,153 — 22,183 — 5,636 85,322 Total commercial loans $ 3,693,109 $ 5,180,572 $ 1,238,362 $ 18,933,067 $ 8,683,680 $ 6,832,403 $ 44,561,193 (1) Financing receivables include LHFS. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Consumer Lending Asset Quality Indicators-Credit Score Consumer financing receivables for which either an internal or external credit score is a core component of the allowance model are summarized by credit score as follows: September 30, 2017 December 31, 2016 Credit Score Range (2) RICs and auto loans (3) Percent RICs and auto loans (3) Percent (dollars in thousands) No FICO ®(1) $ 4,312,044 16.5 % $ 4,154,228 15.7 % <600 13,819,835 53.2 % 14,100,215 53.2 % 600-639 4,413,269 17.0 % 4,597,541 17.4 % >=640 3,454,959 13.3 % 3,646,485 13.7 % Total $ 26,000,107 100.0 % $ 26,498,469 100.0 % (1) Consists primarily of loans for which credit scores are not considered in the ALLL model. (2) Credit scores updated quarterly. (3) RICs and auto loans include $762.6 million and $924.7 million of LHFS at September 30, 2017 and December 31, 2016 that do not have an allowance. Consumer Lending Asset Quality Indicators-FICO and LTV Ratio For both residential and home equity loans, loss severity assumptions are incorporated in the loan and lease loss reserve models to estimate loan balances that will ultimately charge-off. These assumptions are based on recent loss experience within various current LTV bands within these portfolios. LTVs are refreshed quarterly by applying Federal Housing Finance Agency Home price index changes at a state-by-state level to the last known appraised value of the property to estimate the current LTV. The Company's ALLL incorporates the refreshed LTV information to update the distribution of defaulted loans by LTV as well as the associated loss given default for each LTV band. Reappraisals on a recurring basis at the individual property level are not considered cost-effective or necessary; however, reappraisals are performed on certain higher risk accounts to support line management activities, default servicing decisions, or when other situations arise for which the Company believes the additional expense is warranted. Residential mortgage and home equity financing receivables by LTV and FICO range are summarized as follows: Residential Mortgages (1)(3) September 30, 2017 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (2) $ 332,686 $ 10,295 $ 1,220 $ — $ — $ — $ — $ 344,201 <600 27 223,552 64,225 53,315 29,774 4,664 24,310 399,867 600-639 39 153,329 47,086 37,683 35,296 2,361 5,797 281,591 640-679 102 288,451 104,426 87,570 93,608 4,322 11,046 589,525 680-719 53 521,023 235,751 138,110 152,743 4,896 10,144 1,062,720 720-759 95 895,781 468,835 177,903 173,269 6,896 12,500 1,735,279 >=760 552 2,686,523 1,099,436 270,981 192,950 8,726 17,222 4,276,390 Grand Total $ 333,554 $ 4,778,954 $ 2,020,979 $ 765,562 $ 677,640 $ 31,865 $ 81,019 $ 8,689,573 (1) Includes LHFS. (2) Residential mortgages and home equity |