LOANS AND ALLOWANCE FOR CREDIT LOSSES | =760 1,569,283 4.9 % 798,258 2.7 % Total $ 32,089,381 100.0 % $ 29,335,220 100.0 % (1) Consists primarily of loans for which credit scores are not considered in the ALLL model. (2) Credit scores updated quarterly. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Consumer Lending Asset Quality Indicators-FICO and LTV Ratio For both residential and home equity loans, loss severity assumptions are incorporated in the loan and lease loss reserve models to estimate loan balances that will ultimately charge off. These assumptions are based on recent loss experience within various current LTV bands within these portfolios. LTVs are refreshed quarterly by applying Federal Housing Finance Agency Home price index changes at a state-by-state level to the last known appraised value of the property to estimate the current LTV. The Company's ALLL incorporates the refreshed LTV information to update the distribution of defaulted loans by LTV as well as the associated loss given default for each LTV band. Reappraisals on a recurring basis at the individual property level are not considered cost-effective or necessary; however, reappraisals are performed on certain higher risk accounts to support line management activities, default servicing decisions, or when other situations arise for which the Company believes the additional expense is warranted. Residential mortgage and home equity financing receivables by LTV and FICO range are summarized as follows: Residential Mortgages (1)(3) June 30, 2019 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (2) $ 167,858 $ 2,751 $ — $ — $ 132 $ — $ — $ 170,741 <600 38 206,466 47,271 34,358 23,982 942 3,961 317,018 600-639 — 142,130 42,800 35,911 36,620 1,296 1,410 260,167 640-679 118 276,927 93,563 73,156 88,659 3,267 1,137 536,827 680-719 97 522,166 224,343 119,674 148,100 1,719 4,824 1,020,923 720-759 29 973,173 422,704 199,259 185,078 2,210 3,748 1,786,201 >=760 802 3,230,464 1,019,055 327,112 175,625 5,604 6,506 4,765,168 Grand Total $ 168,942 $ 5,354,077 $ 1,849,736 $ 789,470 $ 658,196 $ 15,038 $ 21,586 $ 8,857,045 (1) Excludes LHFS. (2) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (3) Allowance model considers LTV for financing receivables in first lien position for the Company and combined LTV ("CLTV") for financing receivables in second lien position for the Company. Home Equity Loans and Lines of Credit (2) June 30, 2019 N/A (1) LTV<=70% 70.01-90% 90.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (1) $ 130,346 $ 1,074 $ 932 $ — $ — $ 132,352 <600 1,098 214,690 56,161 12,911 5,197 290,057 600-639 94 154,026 44,565 6,113 2,961 207,759 640-679 1,408 295,594 97,328 10,120 5,824 410,274 680-719 786 530,631 189,328 16,608 9,692 747,045 720-759 373 726,414 259,463 16,690 13,049 1,015,989 >=760 2,248 1,808,071 515,371 37,749 24,146 2,387,585 Grand Total $ 136,353 $ 3,730,500 $ 1,163,148 $ 100,191 $ 60,869 $ 5,191,061 (1) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (2) Allowance model considers LTV for financing receivables in first lien position for the Company and CLTV for financing receivables in second lien position for the Company. Residential Mortgages (1)(3) December 31, 2018 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (2) $ 87,808 $ 4,465 $ — $ — $ 423 $ — $ — $ 92,696 <600 69 225,647 54,101 35,625 26,863 2,450 4,604 349,359 600-639 35 157,281 47,712 34,124 37,901 943 1,544 279,540 640-679 — 308,780 112,811 76,512 101,057 1,934 1,767 602,861 680-719 — 560,920 266,877 148,283 175,889 3,630 3,593 1,159,192 720-759 50 1,061,969 535,840 210,046 218,177 4,263 6,704 2,037,049 >=760 213 3,518,916 1,253,733 354,629 220,695 6,477 9,102 5,363,765 Grand Total $ 88,175 $ 5,837,978 $ 2,271,074 $ 859,219 $ 781,005 $ 19,697 $ 27,314 $ 9,884,462 (1) Excludes LHFS. (2) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (3) Allowance model considers LTV for financing receivables in first lien position for the Company and CLTV for financing receivables in second lien position for the Company. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Home Equity Loans and Lines of Credit (2) December 31, 2018 N/A (1) LTV<=70% 70.01-90% 90.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (1) $ 133,436 $ 841 $ 197 $ — $ 5 $ 134,479 <600 1,130 209,536 64,202 14,948 5,988 295,804 600-639 398 166,384 48,543 7,932 2,780 226,037 640-679 919 305,642 112,937 10,311 6,887 436,696 680-719 869 527,374 215,824 17,231 13,482 774,780 720-759 1,139 732,467 292,516 20,812 14,677 1,061,611 >=760 2,280 1,844,830 614,221 46,993 27,939 2,536,263 Grand Total $ 140,171 $ 3,787,074 $ 1,348,440 $ 118,227 $ 71,758 $ 5,465,670 (1) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (2) Allowance model considers LTV for financing receivables in first lien position for the Company and CLTV for financing receivables in second lien position for the Company. TDR Loans The following table summarizes the Company’s performing and non-performing TDRs at the dates indicated: (in thousands) June 30, 2019 December 31, 2018 Performing $ 4,336,971 $ 5,014,224 Non-performing 752,118 908,128 Total (1) $ 5,089,089 $ 5,922,352 (1) Excludes LHFS. Commercial Loan TDRs All of the Company’s commercial loan modifications are based on the circumstances of the individual customer, including specific customers' complete relationships with the Company. Loan terms are modified to meet each borrower’s particular circumstances at a point in time and may allow for modifications such a" id="sjs-B4" xml:space="preserve"> LOANS AND ALLOWANCE FOR CREDIT LOSSES Overall The Company's loans are reported at their outstanding principal balances net of any cumulative charge-offs, unamortized deferred fees and costs and unamortized premiums or discounts. The Company maintains an ACL to provide for losses inherent in its portfolios. Certain loans are pledged as collateral for borrowings, securitizations, or special purpose entities ("SPEs"). These loans totaled $50.8 billion at June 30, 2019 and $49.5 billion at December 31, 2018 . Loans that the Company intends to sell are classified as LHFS. The LHFS portfolio balance at June 30, 2019 was $2.5 billion , compared to $1.3 billion at December 31, 2018 . LHFS in the residential mortgage portfolio are reported at either estimated fair value (if the FVO is elected) or the lower of cost or fair value. For a discussion on the valuation of LHFS at fair value, see Note 14 to the Condensed Consolidated Financial Statements . Loans under SC’s personal lending platform have been classified as HFS and adjustments to lower of cost or market are recorded through Miscellaneous income, net on the Condensed Consolidated Statements of Operations . As of June 30, 2019 , the carrying value of the personal unsecured HFS portfolio was $1.0 billion . Interest on loans is credited to income as it is earned. Loan origination fees and certain direct loan origination costs are deferred and recognized as adjustments to interest income in the Condensed Consolidated Statements of Operations over the contractual life of the loan utilizing the interest method. Loan origination costs and fees and premiums and discounts on RICs are deferred and recognized in interest income over their estimated lives using estimated prepayment speeds, which are updated on a monthly basis. At June 30, 2019 and December 31, 2018 , accrued interest receivable on the Company's loans was $511.3 million and $524.0 million , respectively. During the second quarter of 2019, the Company entered into an agreement to sell approximately $1.4 billion of performing residential loans to FNMA. Approximately $566 million of this loan portfolio was sold during the second quarter for a gain of approximately $7 million . The remaining loans are expected to be sold during the third quarter of 2019 for an immaterial gain. Loan and Lease Portfolio Composition The following presents the composition of the gross loans and leases HFI by portfolio and by rate type: June 30, 2019 December 31, 2018 (dollars in thousands) Amount Percent Amount Percent Commercial LHFI: Commercial real estate ("CRE") loans $ 8,611,059 9.6 % $ 8,704,481 10.0 % Commercial and industrial ("C&I") loans 17,013,041 18.9 % 15,738,158 18.1 % Multifamily loans 8,512,147 9.5 % 8,309,115 9.5 % Other commercial (2) 7,896,467 8.8 % 7,630,004 8.8 % Total commercial LHFI 42,032,714 46.8 % 40,381,758 46.4 % Consumer loans secured by real estate: Residential mortgages 8,857,045 9.8 % 9,884,462 11.4 % Home equity loans and lines of credit 5,191,061 5.8 % 5,465,670 6.3 % Total consumer loans secured by real estate 14,048,106 15.6 % 15,350,132 17.7 % Consumer loans not secured by real estate: RICs and auto loans - originated (4) 31,613,831 35.1 % 28,532,085 32.8 % RICs and auto loans - purchased 475,550 0.5 % 803,135 0.9 % Personal unsecured loans 1,429,640 1.6 % 1,531,708 1.8 % Other consumer (3) 372,226 0.4 % 447,050 0.4 % Total consumer loans 47,939,353 53.2 % 46,664,110 53.6 % Total LHFI (1) $ 89,972,067 100.0 % $ 87,045,868 100.0 % Total LHFI: Fixed rate $ 59,097,455 65.7 % $ 56,696,491 65.1 % Variable rate 30,874,612 34.3 % 30,349,377 34.9 % Total LHFI (1) $ 89,972,067 100.0 % $ 87,045,868 100.0 % (1) Total LHFI includes deferred loan fees, net of deferred origination costs and unamortized purchase premiums, net of discounts as well as purchase accounting adjustments. These items resulted in a net increase in the loan balances of $1.7 billion and $1.4 billion as of June 30, 2019 and December 31, 2018 , respectively. (2) Other commercial includes commercial equipment vehicle financing ("CEVF") leveraged leases and loans. (3) Other consumer primarily includes recreational vehicle ("RV") and marine loans. (4) Beginning in 2018, the Bank has an agreement with SC by which SC provides the Bank with origination support services in connection with the processing, underwriting and purchase of RICs, primarily from Chrysler dealers. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Portfolio segments and classes GAAP requires that entities disclose information about the credit quality of their financing receivables at disaggregated levels, specifically defined as “portfolio segments” and “classes,” based on management’s systematic methodology for determining the ACL. The Company utilizes similar categorization compared to the financial statement categorization of loans to model and calculate the ACL and track the credit quality, delinquency and impairment status of the underlying loan populations. In disaggregating its financing receivables portfolio, the Company’s methodology begins with the commercial and consumer segments. The commercial segmentation reflects line of business distinctions. The CRE line of business includes C&I owner-occupied real estate and specialized lending for investment real estate. The Company's allowance methodology further classifies loans in this line of business into construction and non-construction loans; however, the methodology for development and determination of the allowance is generally consistent between the two portfolios. "C&I" includes non-real estate-related C&I loans. "Multifamily" represents loans for multifamily residential housing units. “Other commercial” includes loans to global customer relationships in Latin America which are not defined as commercial or consumer for regulatory purposes. The remainder of the portfolio primarily represents the CEVF portfolio. The Company's portfolio classes are substantially the same as its financial statement categorization of loans for consumer loan populations. “Residential mortgages” includes mortgages on residential property, including single family and 1-4 family units. "Home equity loans and lines of credit" include all organic home equity contracts and purchased home equity portfolios. "RICs and auto loans" includes the Company's direct automobile loan portfolios, but excludes RV and marine RICs. "Personal unsecured loans" includes personal revolving loans and credit cards. “Other consumer” includes an acquired portfolio of marine RICs and RV contracts as well as indirect auto loans. In accordance with the Company's accounting policy when establishing the collective ACL for originated loans, the Company's estimate of losses on recorded investment includes the estimate of the related net unaccreted discount balance that is expected at the time of charge-off, while it considers the entire unaccreted discount for loan portfolios purchased at a discount as available to absorb the credit losses when determining the ACL specific to these portfolios. This accounting policy is not applicable to the purchased loan portfolios acquired with evidence of credit deterioration, on which we elected to apply the FVO. The RIC and auto loan portfolio is comprised of: (1) RICs originated by SC prior to the first quarter 2014 consolidation and change in control of SC (the “Change in Control"), (2) RICs originated by SC after the Change in Control, and (3) auto loans originated by SBNA. The composition of the portfolio segment is as follows: (in thousands) June 30, 2019 December 31, 2018 RICs - Purchased HFI: Unpaid principal balance ("UPB") (1) $ 494,738 $ 844,582 UPB - FVO (2) 5,913 9,678 Total UPB 500,651 854,260 Purchase marks (3) (25,101 ) (51,125 ) Total RICs - Purchased HFI 475,550 803,135 RICs - Originated HFI: UPB (1) 27,865,324 27,049,875 Net discount (68,966 ) (135,489 ) Total RICs - Originated 27,796,358 26,914,386 SBNA auto loans 3,817,473 1,617,699 Total RICs - originated post-Change in Control 31,613,831 28,532,085 Total RICs and auto loans HFI $ 32,089,381 $ 29,335,220 (1) UPB does not include amounts related to the loan receivables - unsecured and loan receivables from dealers due to the short-term and revolving nature of these receivables. (2) The Company elected to account for these loans, which were acquired with evidence of credit deterioration, under the FVO. (3) Includes purchase marks of $1.3 million and $2.1 million related to purchase loan portfolios on which we elected to apply the FVO at June 30, 2019 and December 31, 2018 , respectively. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) During the six-month periods June 30, 2019 and 2018 , SC originated $5.9 billion and $4.7 billion , respectively, in Chrysler Capital loans (which excludes the SBNA originations program), which represented 54% and 49% , respectively, of the UPB of SC's total RIC originations. As of June 30, 2019 and December 31, 2018 , the carrying value of SC's auto RIC portfolio consisted of $8.6 billion and $9.0 billion , respectively, of Chrysler Capital loans (excluding the SBNA originations program), which represented 33% and 36% , respectively, of SC's auto RIC portfolio. ACL Rollforward by Portfolio Segment The activity in the ACL by portfolio segment for the three-month and six-month periods ended June 30, 2019 , and 2018 was as follows: Three-Month Period Ended June 30, 2019 (in thousands) Commercial Consumer Unallocated Total ALLL, beginning of period $ 447,991 $ 3,348,356 $ 46,748 $ 3,843,095 Provision for loan and lease losses 23,671 460,241 — 483,912 Other (1) — (20,395 ) — (20,395 ) Charge-offs (36,715 ) (1,208,152 ) — (1,244,867 ) Recoveries 12,131 709,957 — 722,088 Charge-offs, net of recoveries (24,584 ) (498,195 ) — (522,779 ) ALLL, end of period $ 447,078 $ 3,290,007 $ 46,748 $ 3,783,833 Reserve for unfunded lending commitments, beginning of period (2) $ 86,563 $ 6,122 $ — $ 92,685 Provision for reserve for unfunded lending commitments (3,218 ) (62 ) — (3,280 ) Reserve for unfunded lending commitments, end of period 83,345 6,060 — 89,405 Total ACL, end of period $ 530,423 $ 3,296,067 $ 46,748 $ 3,873,238 Six-Month Period Ended June 30, 2019 (in thousands) Commercial Consumer Unallocated Total ALLL, beginning of period $ 441,086 $ 3,409,021 $ 47,023 $ 3,897,130 Provision for loan and lease losses 45,644 1,041,294 — 1,086,938 Other — (20,395 ) — (20,395 ) Charge-offs (60,316 ) (2,632,770 ) (275 ) (2,693,361 ) Recoveries 20,664 1,492,857 — 1,513,521 Charge-offs, net of recoveries (39,652 ) (1,139,913 ) (275 ) (1,179,840 ) ALLL, end of period $ 447,078 $ 3,290,007 $ 46,748 $ 3,783,833 Reserve for unfunded lending commitments, beginning of period $ 89,472 $ 6,028 $ — $ 95,500 (Release of) / Provision for reserve for unfunded lending commitments (6,127 ) 32 — (6,095 ) Reserve for unfunded lending commitments, end of period 83,345 6,060 — 89,405 Total ACL, end of period $ 530,423 $ 3,296,067 $ 46,748 $ 3,873,238 Ending balance, individually evaluated for impairment (1) $ 96,718 $ 1,193,582 $ — $ 1,290,300 Ending balance, collectively evaluated for impairment 350,360 2,096,425 46,748 2,493,533 Financing receivables: Ending balance $ 42,122,566 $ 50,373,189 $ — $ 92,495,755 Ending balance, evaluated under the FVO or lower of cost or fair value 89,852 2,524,419 — 2,614,271 Ending balance, individually evaluated for impairment (1) 446,210 4,958,591 — 5,404,801 Ending balance, collectively evaluated for impairment 41,586,504 42,890,179 — 84,476,683 (1) Consists of loans in troubled debt restructuring ("TDR") status. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Three-Month Period Ended June 30, 2018 (in thousands) Commercial Consumer Unallocated Total ALLL, beginning of period $ 462,074 $ 3,475,279 $ 47,023 $ 3,984,376 Provision for loan and lease losses (33,213 ) 469,909 — 436,696 Charge-offs (16,665 ) (1,043,513 ) — (1,060,178 ) Recoveries 14,624 613,358 — 627,982 Charge-offs, net of recoveries (2,041 ) (430,155 ) — (432,196 ) ALLL, end of period $ 426,820 $ 3,515,033 $ 47,023 $ 3,988,876 Reserve for unfunded lending commitments, beginning of period $ 89,542 $ 323 $ — $ 89,865 (Release of) / Provision for unfunded lending commitments (2,885 ) (8 ) — (2,893 ) Reserve for unfunded lending commitments, end of period 86,657 315 — 86,972 Total ACL, end of period $ 513,477 $ 3,515,348 $ 47,023 $ 4,075,848 Six-Month Period Ended June 30, 2018 (in thousands) Commercial Consumer Unallocated Total ALLL, beginning of period $ 443,796 $ 3,504,068 $ 47,023 $ 3,994,887 Provision for loan and lease losses 8,021 1,001,801 — 1,009,822 Charge-offs (49,625 ) (2,265,940 ) — (2,315,565 ) Recoveries 24,628 1,275,104 — 1,299,732 Charge-offs, net of recoveries (24,997 ) (990,836 ) — (1,015,833 ) ALLL, end of period $ 426,820 $ 3,515,033 $ 47,023 $ 3,988,876 Reserve for unfunded lending commitments, beginning of period $ 108,805 $ 306 $ — $ 109,111 Release of unfunded lending commitments (22,148 ) 9 — (22,139 ) Reserve for unfunded lending commitments, end of period 86,657 315 — 86,972 Total ACL, end of period $ 513,477 $ 3,515,348 $ 47,023 $ 4,075,848 Ending balance, individually evaluated for impairment (1) $ 83,148 $ 1,702,029 $ — $ 1,785,177 Ending balance, collectively evaluated for impairment 343,672 1,813,004 47,023 2,203,699 Financing receivables: Ending balance $ 39,605,333 $ 45,229,907 $ — $ 84,835,240 Ending balance, evaluated under the FVO or lower of cost or fair value 65,528 1,521,803 — 1,587,331 Ending balance, individually evaluated for impairment (1) 509,693 6,496,582 — 7,006,275 Ending balance, collectively evaluated for impairment 39,030,112 37,211,522 — 76,241,634 (1) Consists of loans in TDR status. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The following table presents the activity in the allowance for loan losses for RICs acquired in the Change in Control and those originated by SC subsequent to the Change in Control. Three-Month Period Ended Six-Month Period Ended June 30, 2019 June 30, 2019 (in thousands) Purchased Originated Total Purchased Originated Total ALLL, beginning of period $ 151,879 $ 2,970,450 $ 3,122,329 $ 193,742 $ 2,992,576 $ 3,186,318 (Release of) / Provision for loan and lease losses (24,476 ) 446,685 422,209 (48,560 ) 1,016,615 968,055 Other (1) — (20,395 ) (20,395 ) — (20,395 ) (20,395 ) Charge-offs (34,950 ) (1,122,101 ) (1,157,051 ) (86,262 ) (2,454,006 ) (2,540,268 ) Recoveries 25,587 672,318 697,905 59,120 1,412,167 1,471,287 Charge-offs, net of recoveries (9,363 ) (449,783 ) (459,146 ) (27,142 ) (1,041,839 ) (1,068,981 ) ALLL, end of period $ 118,040 $ 2,946,957 $ 3,064,997 $ 118,040 $ 2,946,957 $ 3,064,997 Three-Month Period Ended Six-Month Period Ended June 30, 2018 June 30, 2018 (in thousands) Purchased Originated Total Purchased Originated Total ALLL, beginning of period $ 322,726 $ 2,913,807 $ 3,236,533 $ 384,167 $ 2,862,356 $ 3,246,523 (Release of) / Provision for loan and lease losses (30,031 ) 451,402 421,371 (45,861 ) 989,908 944,047 Charge-offs (76,265 ) (928,741 ) (1,005,006 ) (181,775 ) (2,010,747 ) (2,192,522 ) Recoveries 49,791 556,887 606,678 109,690 1,151,838 1,261,528 Charge-offs, net of recoveries (26,474 ) (371,854 ) (398,328 ) (72,085 ) (858,909 ) (930,994 ) ALLL, end of period $ 266,221 $ 2,993,355 $ 3,259,576 $ 266,221 $ 2,993,355 $ 3,259,576 (1) Includes loans transferred to held for sale. Non-accrual loans by Class of Financing Receivable The recorded investment in non-accrual loans disaggregated by class of financing receivables and other non-performing assets is summarized as follows: (in thousands) June 30, 2019 December 31, 2018 Non-accrual loans: Commercial: CRE $ 80,089 $ 88,500 C&I 181,926 189,827 Multifamily 3,372 13,530 Other commercial 93,379 72,841 Total commercial loans 358,766 364,698 Consumer: Residential mortgages 199,861 216,815 Home equity loans and lines of credit 110,266 115,813 RICs and auto loans - originated 1,368,425 1,455,406 RICs - purchased 45,638 89,916 Personal unsecured loans 3,251 3,602 Other consumer 8,288 9,187 Total consumer loans 1,735,729 1,890,739 Total non-accrual loans 2,094,495 2,255,437 Other real estate owned ("OREO") 91,802 107,868 Repossessed vehicles 203,135 224,046 Foreclosed and other repossessed assets 2,849 1,844 Total OREO and other repossessed assets 297,786 333,758 Total non-performing assets $ 2,392,281 $ 2,589,195 NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Age Analysis of Past Due Loans The Company generally considers an account delinquent when an obligor fails to pay substantially all (defined as 90% ) of the scheduled payment by the due date. The age of recorded investments in past due loans and accruing loans 90 days or greater past due disaggregated by class of financing receivables is summarized as follows: As of: June 30, 2019 (in thousands) 30-89 90 Total Current Total Recorded Investment Commercial: CRE (1) $ 24,548 $ 43,378 $ 67,926 $ 8,551,349 $ 8,619,275 $ — C&I (2) 45,699 61,930 107,629 16,984,155 17,091,784 — Multifamily 1,058 629 1,687 8,513,353 8,515,040 — Other commercial 70,147 8,886 79,033 7,817,434 7,896,467 1,896 Consumer: Residential mortgages (3) 189,165 155,835 345,000 9,683,911 10,028,911 — Home equity loans and lines of credit 47,581 74,185 121,766 5,069,295 5,191,061 — RICs and auto loans - originated (4) 3,745,466 322,878 4,068,344 27,839,077 31,907,421 — RICs and auto loans - purchased 142,148 10,533 152,681 322,869 475,550 — Personal unsecured loans (5) 92,939 91,002 183,941 2,214,078 2,398,019 87,415 Other consumer 10,825 11,133 21,958 350,269 372,227 — Total $ 4,369,576 $ 780,389 $ 5,149,965 $ 87,345,790 $ 92,495,755 $ 89,311 (1) CRE includes of $8.2 million of LHFS at June 30, 2019 . (2) C&I loans includes $81.6 million of LHFS at June 30, 2019 . (3) Residential mortgages includes $1.2 billion of LHFS at June 30, 2019 . (4) RIC and auto loans includes $293.6 million of LHFS at June 30, 2019 . (5) Personal unsecured loans includes $1.0 billion of LHFS at June 30, 2019 . As of December 31, 2018 (in thousands) 30-89 90 Total Current Total Recorded Commercial: CRE $ 20,179 $ 49,317 $ 69,496 $ 8,634,985 $ 8,704,481 $ — C&I 61,495 74,210 135,705 15,602,453 15,738,158 — Multifamily 1,078 4,574 5,652 8,303,463 8,309,115 — Other commercial 16,081 5,330 21,411 7,608,593 7,630,004 6 Consumer: Residential mortgages (1) 186,222 171,265 357,487 9,741,496 10,098,983 — Home equity loans and lines of credit 58,507 79,860 138,367 5,327,303 5,465,670 — RICs and auto loans - originated 4,076,015 419,819 4,495,834 24,036,251 28,532,085 — RICs and auto loans - purchased 242,604 21,923 264,527 538,608 803,135 — Personal unsecured loans (2) 93,675 102,463 196,138 2,404,327 2,600,465 98,973 Other consumer 16,261 13,782 30,043 417,007 447,050 — Total $ 4,772,117 $ 942,543 $ 5,714,660 $ 82,614,486 $ 88,329,146 $ 98,979 (1) Residential mortgages included $214.5 million of LHFS at December 31, 2018 . (2) Personal unsecured loans included $1.1 billion of LHFS at December 31, 2018 . NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Impaired Loans by Class of Financing Receivable Impaired loans are generally defined as all TDRs plus commercial non-accrual loans in excess of $1.0 million . Impaired loans disaggregated by class of financing receivables are summarized as follows: June 30, 2019 (in thousands) Recorded Investment (1) UPB Related Average With no related allowance recorded: Commercial: CRE $ 68,994 $ 74,251 $ — $ 74,025 C&I 38,893 49,604 — 32,376 Multifamily 8,222 9,120 — 13,241 Other commercial 11,032 11,067 — 9,190 Consumer: Residential mortgages 132,235 186,597 — 138,567 Home equity loans and lines of credit 41,075 43,270 — 43,572 RICs and auto loans - originated — — — 1 RICs and auto loans - purchased 4,418 5,676 — 5,740 Personal unsecured loans 4 4 — 4 Other consumer 2,989 2,989 — 3,290 With an allowance recorded: Commercial: CRE 49,815 58,800 8,764 54,338 C&I 179,125 218,243 63,754 179,652 Other commercial 77,255 77,255 24,200 68,585 Consumer: Residential mortgages 253,202 290,093 27,499 253,584 Home equity loans and lines of credit 66,288 77,299 3,996 63,414 RICs and auto loans - originated 4,040,418 4,048,921 1,039,966 4,335,516 RICs and auto loans - purchased 396,631 448,257 114,936 505,351 Personal unsecured loans 15,510 15,748 4,707 15,846 Other consumer 10,238 13,335 2,478 10,149 Total: Commercial $ 433,336 $ 498,340 $ 96,718 $ 431,407 Consumer 4,963,008 5,132,189 1,193,582 5,375,034 Total $ 5,396,344 $ 5,630,529 $ 1,290,300 $ 5,806,441 (1) Recorded investment includes deferred loan fees, net of deferred origination costs and unamortized purchase premiums, net of discounts, as well as purchase accounting adjustments. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The Company recognized interest income, not including the impact of purchase accounting adjustments, of $363.7 million for the six-month period ended June 30, 2019 on approximately $4.3 billion of TDRs that were in performing status as of June 30, 2019 . December 31, 2018 (in thousands) Recorded Investment (1) UPB Related Average With no related allowance recorded: Commercial: CRE $ 79,056 $ 88,960 $ — $ 102,731 C&I 25,859 36,067 — 54,200 Multifamily 18,260 19,175 — 14,074 Other commercial 7,348 7,380 — 4,058 Consumer: Residential mortgages 144,899 201,905 — 126,110 Home equity loans and lines of credit 46,069 48,021 — 49,233 RICs and auto loans - originated 1 1 — 1 RICs and auto loans - purchased 7,061 9,071 — 11,627 Personal unsecured loans 4 4 — 42 Other consumer 3,591 3,591 — 6,574 With an allowance recorded: Commercial: CRE 58,861 66,645 6,449 78,271 C&I 180,178 197,937 66,329 178,474 Multifamily — — — 3,101 Other commercial 59,914 59,914 21,342 68,813 Consumer: Residential mortgages 253,965 289,447 29,156 288,029 Home equity loans and lines of credit 60,540 71,475 4,272 62,684 RICs and auto loans - originated 4,630,614 4,652,013 1,231,164 4,742,820 RICs and auto loans - purchased 614,071 694,000 184,545 890,274 Personal unsecured loans 16,182 16,446 6,875 16,330 Other consumer 10,060 13,275 1,162 10,826 Total: Commercial $ 429,476 $ 476,078 $ 94,120 $ 503,722 Consumer 5,787,057 5,999,249 1,457,174 6,204,550 Total $ 6,216,533 $ 6,475,327 $ 1,551,294 $ 6,708,272 (1) Recorded investment includes deferred loan fees, net of deferred origination costs and unamortized purchase premiums, net of discounts, as well as purchase accounting adjustments. The Company recognized interest income, not including the impact of purchase accounting adjustments, of $761.0 million for the year ended December 31, 2018 on approximately $5.0 billion of TDRs that were in performing status as of December 31, 2018 . Commercial Lending Asset Quality Indicators The Company's Risk Department performs a credit analysis and classifies certain loans over an internal threshold based on the commercial lending classifications described below: PASS. Asset is well-protected by the current net worth and paying capacity of the obligor or guarantors, if any, or by the fair value less costs to acquire and sell any underlying collateral in a timely manner. SPECIAL MENTION. Asset has potential weaknesses that deserve management’s close attention, which, if left uncorrected, may result in deterioration of the repayment prospects for an asset at some future date. Special mention assets are not adversely classified. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) SUBSTANDARD. Asset is inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. A well-defined weakness or weaknesses exist that jeopardize the liquidation of the debt. The loans are characterized by the distinct possibility that the Company will sustain some loss if deficiencies are not corrected. DOUBTFUL. Exhibits the inherent weaknesses of a substandard credit. Additional characteristics exist that make collection or liquidation in full highly questionable and improbable, on the basis of currently known facts, conditions and values. Possibility of loss is extremely high, but because of certain important and reasonable specific pending factors which may work to the advantage and strengthening of the credit, an estimated loss cannot yet be determined. LOSS. Credit is considered uncollectible and of such little value that it does not warrant consideration as an active asset. There may be some recovery or salvage value, but there is doubt as to whether, how much or when the recovery would occur. Commercial loan credit quality indicators by class of financing receivables are summarized as follows: June 30, 2019 CRE C&I Multifamily Remaining Total (1) (in thousands) Rating: Pass $ 7,583,924 $ 15,272,683 $ 8,273,815 $ 7,513,793 $ 38,644,215 Special mention 561,262 795,397 220,934 255,141 1,832,734 Substandard 422,429 379,865 20,291 65,504 888,089 Doubtful 8,914 62,499 — 62,029 133,442 N/A (2) 42,746 581,340 — — 624,086 Total commercial loans $ 8,619,275 $ 17,091,784 $ 8,515,040 $ 7,896,467 $ 42,122,566 (1) Financing receivables include LHFS. (2) Consists of loans that have not been assigned a regulatory rating. December 31, 2018 CRE C&I Multifamily Remaining Total (1) (in thousands) Rating: Pass $ 7,655,627 $ 14,003,134 $ 8,072,407 $ 7,466,419 $ 37,197,587 Special mention 628,097 772,704 204,262 67,313 1,672,376 Substandard 373,356 408,515 32,446 36,255 850,572 Doubtful 4,655 38,373 — 60,017 103,045 N/A (2) 42,746 515,432 — — 558,178 Total commercial loans $ 8,704,481 $ 15,738,158 $ 8,309,115 $ 7,630,004 $ 40,381,758 (1) Financing receivables include LHFS. (2) Consists of loans that have not been assigned a regulatory rating. Consumer Lending Asset Quality Indicators-Credit Score Consumer financing receivables for which either an internal or external credit score is a core component of the allowance model are summarized by credit score as follows: Credit Score Range (2) June 30, 2019 December 31, 2018 (dollars in thousands) RICs and auto loans Percent RICs and auto loans Percent No FICO ®(1) $ 3,206,105 9.9 % $ 3,136,449 10.7 % <600 15,333,280 47.8 % 14,884,385 50.7 % 600-639 5,700,553 17.8 % 5,185,412 17.7 % 640-679 5,093,132 15.9 % 4,758,394 16.2 % 680-719 595,315 1.9 % 289,270 1.0 % 720-759 591,713 1.8 % 283,052 1.0 % >=760 1,569,283 4.9 % 798,258 2.7 % Total $ 32,089,381 100.0 % $ 29,335,220 100.0 % (1) Consists primarily of loans for which credit scores are not considered in the ALLL model. (2) Credit scores updated quarterly. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Consumer Lending Asset Quality Indicators-FICO and LTV Ratio For both residential and home equity loans, loss severity assumptions are incorporated in the loan and lease loss reserve models to estimate loan balances that will ultimately charge off. These assumptions are based on recent loss experience within various current LTV bands within these portfolios. LTVs are refreshed quarterly by applying Federal Housing Finance Agency Home price index changes at a state-by-state level to the last known appraised value of the property to estimate the current LTV. The Company's ALLL incorporates the refreshed LTV information to update the distribution of defaulted loans by LTV as well as the associated loss given default for each LTV band. Reappraisals on a recurring basis at the individual property level are not considered cost-effective or necessary; however, reappraisals are performed on certain higher risk accounts to support line management activities, default servicing decisions, or when other situations arise for which the Company believes the additional expense is warranted. Residential mortgage and home equity financing receivables by LTV and FICO range are summarized as follows: Residential Mortgages (1)(3) June 30, 2019 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (2) $ 167,858 $ 2,751 $ — $ — $ 132 $ — $ — $ 170,741 <600 38 206,466 47,271 34,358 23,982 942 3,961 317,018 600-639 — 142,130 42,800 35,911 36,620 1,296 1,410 260,167 640-679 118 276,927 93,563 73,156 88,659 3,267 1,137 536,827 680-719 97 522,166 224,343 119,674 148,100 1,719 4,824 1,020,923 720-759 29 973,173 422,704 199,259 185,078 2,210 3,748 1,786,201 >=760 802 3,230,464 1,019,055 327,112 175,625 5,604 6,506 4,765,168 Grand Total $ 168,942 $ 5,354,077 $ 1,849,736 $ 789,470 $ 658,196 $ 15,038 $ 21,586 $ 8,857,045 (1) Excludes LHFS. (2) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (3) Allowance model considers LTV for financing receivables in first lien position for the Company and combined LTV ("CLTV") for financing receivables in second lien position for the Company. Home Equity Loans and Lines of Credit (2) June 30, 2019 N/A (1) LTV<=70% 70.01-90% 90.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (1) $ 130,346 $ 1,074 $ 932 $ — $ — $ 132,352 <600 1,098 214,690 56,161 12,911 5,197 290,057 600-639 94 154,026 44,565 6,113 2,961 207,759 640-679 1,408 295,594 97,328 10,120 5,824 410,274 680-719 786 530,631 189,328 16,608 9,692 747,045 720-759 373 726,414 259,463 16,690 13,049 1,015,989 >=760 2,248 1,808,071 515,371 37,749 24,146 2,387,585 Grand Total $ 136,353 $ 3,730,500 $ 1,163,148 $ 100,191 $ 60,869 $ 5,191,061 (1) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (2) Allowance model considers LTV for financing receivables in first lien position for the Company and CLTV for financing receivables in second lien position for the Company. Residential Mortgages (1)(3) December 31, 2018 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (2) $ 87,808 $ 4,465 $ — $ — $ 423 $ — $ — $ 92,696 <600 69 225,647 54,101 35,625 26,863 2,450 4,604 349,359 600-639 35 157,281 47,712 34,124 37,901 943 1,544 279,540 640-679 — 308,780 112,811 76,512 101,057 1,934 1,767 602,861 680-719 — 560,920 266,877 148,283 175,889 3,630 3,593 1,159,192 720-759 50 1,061,969 535,840 210,046 218,177 4,263 6,704 2,037,049 >=760 213 3,518,916 1,253,733 354,629 220,695 6,477 9,102 5,363,765 Grand Total $ 88,175 $ 5,837,978 $ 2,271,074 $ 859,219 $ 781,005 $ 19,697 $ 27,314 $ 9,884,462 (1) Excludes LHFS. (2) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (3) Allowance model considers LTV for financing receivables in first lien position for the Company and CLTV for financing receivables in second lien position for the Company. NOTE 4. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Home Equity Loans and Lines of Credit (2) December 31, 2018 N/A (1) LTV<=70% 70.01-90% 90.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (1) $ 133,436 $ 841 $ 197 $ — $ 5 $ 134,479 <600 1,130 209,536 64,202 14,948 5,988 295,804 600-639 398 166,384 48,543 7,932 2,780 226,037 640-679 919 305,642 112,937 10,311 6,887 436,696 680-719 869 527,374 215,824 17,231 13,482 774,780 720-759 1,139 732,467 292,516 20,812 14,677 1,061,611 >=760 2,280 1,844,830 614,221 46,993 27,939 2,536,263 Grand Total $ 140,171 $ 3,787,074 $ 1,348,440 $ 118,227 $ 71,758 $ 5,465,670 (1) Residential mortgages and home equity loans and lines of credit in the "N/A" range for LTV or FICO score primarily represent the balance on loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (2) Allowance model considers LTV for financing receivables in first lien position for the Company and CLTV for financing receivables in second lien position for the Company. TDR Loans The following table summarizes the Company’s performing and non-performing TDRs at the dates indicated: (in thousands) June 30, 2019 December 31, 2018 Performing $ 4,336,971 $ 5,014,224 Non-performing 752,118 908,128 Total (1) $ 5,089,089 $ 5,922,352 (1) Excludes LHFS. Commercial Loan TDRs All of the Company’s commercial loan modifications are based on the circumstances of the individual customer, including specific customers' complete relationships with the Company. Loan terms are modified to meet each borrower’s particular circumstances at a point in time and may allow for modifications such a |