LOANS AND ALLOWANCE FOR CREDIT LOSSES | =640 3,824,732 5,974,506 1,752,702 346,591 284,108 274,203 12,456,842 33.3 % Total $ 9,034,456 $ 14,927,097 $ 6,902,243 $ 2,872,571 $ 1,855,420 $ 1,773,611 $ 37,365,398 100.0 % (1) Consists primarily of loans for which credit scores are not available or are not considered in the ALLL model. (2) Loans originated during the six-months ended June 30, 2020. (3) Excludes LHFS. December 31, 2019 RICs and auto loans Credit Score Range Recorded Investment (in thousands) Percent No FICO (1) $ 3,178,459 8.7 % <600 15,013,670 41.2 % 600-639 5,957,970 16.3 % >=640 12,306,648 33.8 % Total $ 36,456,747 100.0 % (1) Consists primarily of loans for which credit scores are not available or are not considered in the ALLL model. Consumer Lending Asset Quality Indicators-FICO and LTV Ratio For both residential and home equity loans, loss severity assumptions are incorporated in the loan and lease loss reserve models to estimate loan balances that will ultimately charge off. These assumptions are based on recent loss experience within various current LTV bands within these portfolios. LTVs are refreshed quarterly by applying Federal Housing Finance Agency Home price index changes at a state-by-state level to the last known appraised value of the property to estimate the current LTV. The Company's ALLL incorporates the refreshed LTV information to update the distribution of defaulted loans by LTV as well as the associated loss given default for each LTV band. Reappraisals on a recurring basis at the individual property level are not considered cost-effective or necessary; however, reappraisals are performed on certain higher risk accounts to support line management activities, default servicing decisions, or when other situations arise for which the Company believes the additional expense is warranted. FICO scores are refreshed quarterly, where possible. The indicators disclosed represent the credit scores for loans as of the date presented based on the most recent assessment performed. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Residential mortgage and home equity financing receivables by LTV and FICO range are summarized as follows: As of June 30, 2020 Residential Mortgages (1)(3) (dollars in thousands) Amortized Cost by Origination Year FICO Score 2020 (4) 2019 2018 2017 2016 Prior Grand Total N/A (2) LTV <= 70% $ — $ — $ 527 $ 508 $ — $ 23,846 $ 24,881 70.01-80% — — — — 456 21,153 21,609 80.01-90% — — — — — 1,888 1,888 90.01-100% — — — — — 1,285 1,285 100.01-110% — — — — — 205 205 LTV>110% — — — — — 423 423 LTV - N/A (2) 4,105 13,129 7,694 9,885 8,797 21,246 64,856 <600 LTV <= 70% $ 844 $ 2,469 $ 2,631 $ 17,153 $ 13,278 $ 131,518 $ 167,893 70.01-80% 824 5,175 5,104 5,562 5,112 12,978 34,755 80.01-90% — 5,273 12,828 5,073 252 2,080 25,506 90.01-100% — 8,130 — — 219 936 9,285 100.01-110% — — — — — 727 727 LTV>110% — — — — — 1,621 1,621 LTV - N/A(2) — — — — — 63 63 600-639 LTV <= 70% $ 2,686 $ 8,518 $ 10,572 $ 11,914 $ 14,745 $ 90,769 $ 139,204 70.01-80% 2,345 3,979 2,864 3,992 2,756 9,381 25,317 80.01-90% 459 6,397 8,444 3,680 — 1,277 20,257 90.01-100% 882 5,980 177 — — 719 7,758 100.01-110% — — — — — 785 785 LTV>110% — — — — — 1,228 1,228 LTV - N/A (2) — — — — — — — 640-679 LTV <= 70% $ 2,747 $ 18,935 $ 20,470 $ 31,462 $ 29,651 $ 131,277 $ 234,542 70.01-80% 4,467 22,995 11,654 7,759 3,952 7,114 57,941 80.01-90% 1,243 8,453 18,079 6,358 — 1,731 35,864 90.01-100% 2,512 14,658 194 — — 1,213 18,577 100.01-110% — — — — — 570 570 LTV>110% — — — — — 441 441 LTV - N/A (2) — — — — — 38 38 680-719 LTV <= 70% $ 19,353 $ 47,345 $ 40,864 $ 77,285 $ 61,120 $ 226,123 $ 472,090 70.01-80% 19,074 56,309 28,699 16,310 9,506 6,846 136,744 80.01-90% 2,520 19,942 28,010 6,190 137 3,349 60,148 90.01-100% 12,423 36,127 325 — — 1,487 50,362 100.01-110% — — — — — 566 566 LTV>110% — — — — — 492 492 LTV - N/A(2) 231 — — — — 80 311 720-759 LTV <= 70% $ 53,791 $ 97,325 $ 89,547 $ 173,393 $ 139,901 $ 344,344 $ 898,301 70.01-80% 41,227 100,520 60,188 21,464 12,614 8,215 244,228 80.01-90% 6,824 48,682 52,732 13,132 224 2,124 123,718 90.01-100% 21,757 52,828 — 13 — 538 75,136 100.01-110% — — — — — 592 592 LTV>110% — — — — — 820 820 LTV - N/A (2) 499 — — — — 237 736 >=760 LTV <= 70% $ 147,498 $ 377,193 $ 249,148 $ 624,069 $ 682,579 $ 1,324,440 $ 3,404,927 70.01-80% 89,572 356,464 148,998 79,307 28,609 16,725 719,675 80.01-90% 12,902 129,572 87,007 24,838 158 5,011 259,488 90.01-100% 22,395 65,665 — — 95 4,371 92,526 100.01-110% — — — — 77 276 353 LTV>110% — — — — 93 2,727 2,820 LTV - N/A (2) 156 1,102 — — — 320 1,578 Total - All FICO Bands LTV <= 70% $ 226,919 $ 551,785 $ 413,759 $ 935,784 $ 941,274 $ 2,272,317 $ 5,341,838 70.01-80% 157,509 545,442 257,507 134,394 63,005 82,412 1,240,269 80.01-90% 23,948 218,319 207,100 59,271 771 17,460 526,869 90.01-100% 59,969 183,388 696 13 314 10,549 254,929 100.01-110% — — — — 77 3,721 3,798 LTV>110% — — — — 93 7,752 7,845 LTV - N/A (2) 4,991 14,231 7,694 9,885 8,797 21,984 67,582 Grand Total $ 473,336 $ 1,513,165 $ 886,756 $ 1,139,347 $ 1,014,331 $ 2,416,195 $ 7,443,130 (1) Excludes LHFS. (2) Balances in the "N/A" range for LTV or FICO score primarily represent loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (3) The ALLL model considers LTV for financing receivables in first lien position and CLTV for financing receivables in second lien position for the Company. (4) Loans originated during the six-months ended June 30, 2020. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) As of June 30, 2020 Home Equity Loans and Lines of Credit (2) (in thousands) Amortized Cost by Origination Year FICO Score 2020 (4) 2019 2018 2017 2016 Prior Total Revolving N/A (2) LTV <= 70% $ 3 $ 6 $ 128 $ 32 $ 1,779 $ 39,684 $ 41,632 $ 8,382 70.01-90% — 20 — 180 698 12,795 13,693 203 90.01-110% — — — — — 1,890 1,890 — LTV>110% — — — — — 110 110 — LTV - N/A (2) 5,641 14,130 17,593 16,764 12,846 81,025 147,999 — <600 LTV <= 70% $ 75 $ 1,286 $ 6,233 $ 12,651 $ 15,838 $ 136,418 $ 172,501 $ 160,821 70.01-90% 241 1,278 5,542 4,257 1,891 14,164 27,373 25,973 90.01-110% — — — — — 3,242 3,242 2,898 LTV>110% — — — — — 3,529 3,529 3,354 LTV - N/A (2) — — — 15 — 531 546 — 600-639 LTV <= 70% $ 456 $ 3,750 $ 9,002 $ 11,382 $ 11,945 $ 108,247 $ 144,782 $ 141,223 70.01-90% 282 3,405 4,205 4,563 930 13,831 27,216 26,716 90.01-110% — — — — — 2,735 2,735 2,572 LTV>110% — — — — — 1,322 1,322 1,268 LTV - N/A (2) — — — — — 41 41 — 640-679 LTV <= 70% $ 3,161 $ 14,182 $ 21,111 $ 24,409 $ 22,616 $ 162,386 $ 247,865 $ 244,981 70.01-90% 2,964 11,209 15,972 8,636 4,137 20,601 63,519 63,621 90.01-110% — 49 — — — 6,038 6,087 5,593 LTV>110% 49 — — — — 2,871 2,920 2,864 LTV - N/A (2) — 96 — — — 108 204 — 680-719 LTV <= 70% $ 16,884 $ 30,602 $ 45,671 $ 50,892 $ 52,600 $ 275,868 $ 472,517 $ 465,016 70.01-90% 7,604 25,255 28,220 23,606 5,556 31,641 121,882 122,310 90.01-110% 145 — — — — 11,398 11,543 11,211 LTV>110% — — 228 — — 4,956 5,184 4,863 LTV - N/A (2) 41 — — — — 81 122 — 720-759 LTV <= 70% $ 23,514 $ 51,429 $ 69,467 $ 75,952 $ 70,675 $ 376,303 $ 667,340 $ 658,903 70.01-90% 13,548 33,229 40,610 31,839 7,607 38,422 165,255 164,950 90.01-110% — 133 4 — — 12,751 12,888 11,664 LTV>110% — — — — — 10,310 10,310 9,922 LTV - N/A (2) 311 72 — 65 — 157 605 — >=760 LTV <= 70% $ 64,081 $ 145,116 $ 185,988 $ 183,811 $ 164,397 $ 988,605 $ 1,731,998 $ 1,706,323 70.01-90% 29,373 76,230 81,349 54,257 17,771 104,747 363,727 365,233 90.01-110% 289 85 — — — 25,698 26,072 25,224 LTV>110% 426 79 — — — 14,287 14,792 14,209 LTV - N/A (2) 333 264 132 70 — 440 1,239 — Total - All FICO Bands LTV <= 70% $ 108,174 $ 246,371 $ 337,600 $ 359,129 $ 339,850 $ 2,087,511 $ 3,478,635 $ 3,385,649 LTV 70.01 - 90% 54,012 150,626 175,898 127,338 38,590 236,201 782,665 769,006 LTV 90.01 - 110% 434 267 4 — — 63,752 64,457 59,162 LTV>110% 475 79 228 — — 37,385 38,167 36,480 LTV - N/A (2) 6,326 14,562 17,725 16,914 12,846 82,383 150,756 — Grand Total $ 169,421 $ 411,905 $ 531,455 $ 503,381 $ 391,286 $ 2,507,232 $ 4,514,680 $ 4,250,297 (1) - (4) Refer to corresponding notes above. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Residential Mortgages (1)(3) December 31, 2019 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (2) $ 92,052 $ 4,654 $ 534 $ — $ — $ — $ — $ 97,240 <600 33 180,465 48,344 36,401 27,262 1,518 2,325 296,348 600-639 31 122,675 45,189 34,690 37,358 636 1,108 241,687 640-679 1,176 263,781 89,179 78,215 87,067 946 1,089 521,453 680-719 7,557 511,018 219,766 132,076 155,857 1,583 2,508 1,030,365 720-759 14,427 960,290 413,532 195,335 191,850 1,959 3,334 1,780,727 >=760 36" id="sjs-B4">LOANS AND ALLOWANCE FOR CREDIT LOSSES Overall The Company's LHFI are generally reported at their outstanding principal balances net of any cumulative charge-offs, unamortized deferred fees and costs and unamortized premiums or discounts. Certain LHFI are accounted for at fair value under the FVO. Certain loans are pledged as collateral for borrowings, securitizations, or SPEs. These loans totaled $56.1 billion at June 30, 2020 and $53.9 billion at December 31, 2019. Loans that the Company intends to sell are classified as LHFS. The LHFS portfolio balance at June 30, 2020 was $5.4 billion, compared to $1.4 billion at December 31, 2019. At June 30, 2020, LHFS included $2.6 billion of loans associated with BSPR and $1.6 billion of prime performing RICs originated for sale. For a discussion on the valuation of LHFS at fair value, see Note 12 to these Condensed Consolidated Financial Statements. Loans under SC’s personal lending platform have been classified as HFS and adjustments to lower of cost or market are recorded through Miscellaneous income, net on the Condensed Consolidated Statements of Operations. As of June 30, 2020, the carrying value of the personal unsecured held for sale portfolio was $1.0 billion . LHFS in the residential mortgage portfolio that were originated with the intent to sell were $241.3 million as of June 30, 2020 and are reported at eit her estimated fair value (if the FVO is elected) or the lower of cost or fair value. Interest on loans is credited to income as it is earned. Loan origination fees and certain direct loan origination costs are deferred and recognized as adjustments to interest income in the Condensed Consolidated Statements of Operations over the contractual life of the loan utilizing the interest method. Loan origination costs and fees and premiums and discounts on RICs are deferred and recognized in interest income over their estimated lives using estimated prepayment speeds, which are updated on a monthly basis. At June 30, 2020 and December 31, 2019, accrued interest receivable on the Company's loans was $711.9 million and $497.7 million, respectively. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Loan and Lease Portfolio Composition The following presents the composition of gross loans and leases HFI by portfolio and by rate type: June 30, 2020 December 31, 2019 (dollars in thousands) Amount Percent Amount Percent Commercial LHFI: CRE loans $ 7,400,780 8.1 % $ 8,468,023 9.1 % C&I loans 17,664,463 19.3 % 16,534,694 17.8 % Multifamily loans 8,562,825 9.4 % 8,641,204 9.3 % Other commercial (2) 7,191,574 7.9 % 7,390,795 8.2 % Total commercial LHFI 40,819,642 44.7 % 41,034,716 44.4 % Consumer loans secured by real estate: Residential mortgages 7,443,130 8.2 % 8,835,702 9.5 % Home equity loans and lines of credit 4,514,680 4.9 % 4,770,344 5.1 % Total consumer loans secured by real estate 11,957,810 13.1 % 13,606,046 14.6 % Consumer loans not secured by real estate: RICs and auto loans 37,365,398 40.9 % 36,456,747 39.3 % Personal unsecured loans 881,244 1.0 % 1,291,547 1.4 % Other consumer (3) 269,737 0.3 % 316,384 0.3 % Total consumer loans 50,474,189 55.3 % 51,670,724 55.6 % Total LHFI (1) $ 91,293,831 100.0 % $ 92,705,440 100.0 % Total LHFI: Fixed rate $ 61,109,094 66.9 % $ 61,775,942 66.6 % Variable rate 30,184,737 33.1 % 30,929,498 33.4 % Total LHFI (1) $ 91,293,831 100.0 % $ 92,705,440 100.0 % (1) Total LHFI includes deferred loan fees, net of deferred origination costs and unamortized purchase premiums, net of discounts as well as purchase accounting adjustments. These items resulted in a net increase in the loan balances of $3.1 billion and $3.2 billion as of June 30, 2020 and December 31, 2019, respectively. (2) Other commercial includes CEVF leveraged leases and loans. (3) Other consumer primarily includes RV and marine loans. Portfolio segments and classes GAAP requires that entities disclose information about the credit quality of their financing receivables at disaggregated levels, specifically defined as “portfolio segments” and “classes,” based on management’s systematic methodology for determining the ACL. The Company utilizes similar categorization compared to the financial statement categorization of loans to model and calculate the ACL and track the credit quality, delinquency and impairment status of the underlying loan populations. In disaggregating its financing receivables portfolio, the Company’s methodology begins with the commercial and consumer segments. The commercial segmentation reflects line of business distinctions. The CRE line of business includes C&I owner-occupied real estate and specialized lending for investment real estate. The Company's allowance methodology further classifies loans in this line of business into construction and non-construction loans; however, the methodology for development and determination of the allowance is generally consistent between the two portfolios. C&I includes non-real estate-related commercial loans. "Multifamily" represents loans for multifamily residential housing units. “Other commercial” includes loans to global customer relationships in Latin America which are not defined as commercial or consumer for regulatory purposes. The remainder of the portfolio primarily represents the CEVF portfolio. The Company's portfolio classes are substantially the same as its financial statement categorization of loans for consumer loan populations. “Residential mortgages” includes mortgages on residential property, including single family and 1-4 family units. "Home equity loans and lines of credit" include all organic home equity contracts and purchased home equity portfolios. "RICs and auto loans" includes the Company's direct automobile loan portfolios, but excludes RV and marine RICs. "Personal unsecured loans" includes personal revolving loans and credit cards. “Other consumer” includes an acquired portfolio of marine RICs and RV contracts as well as indirect auto loans. During the six-month periods ended June 30, 2020 and 2019, SC originated $7.3 billion and $5.9 billion, respectively, in Chrysler Capital loans (including the SBNA originations program), which represented 62% and 54%, respectively, of the UPB of SC's total RIC originations (including the SBNA originations program). NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) ACL Rollforward by Portfolio Segment The ACL is comprised of the ALLL and the reserve for unfunded lending commitments. The activity in the ACL by portfolio segment for the three-month and six-month periods ended June 30, 2020 and 2019 was as follows: Three-Month Period Ended June 30, 2020 (in thousands) Commercial Consumer Unallocated Total ALLL, beginning of period $ 911,463 $ 5,712,273 $ — $ 6,623,736 Credit loss expense on loans 205,488 819,082 — 1,024,570 Charge-offs (43,446) (899,773) — (943,219) Recoveries 7,617 400,035 — 407,652 Charge-offs, net of recoveries (35,829) (499,738) — (535,567) ALLL, end of period $ 1,081,122 $ 6,031,617 $ — $ 7,112,739 Reserve for unfunded lending commitments, beginning of period $ 140,631 $ 29,309 $ — $ 169,940 Credit loss expense on unfunded lending commitments (45,450) (1,747) — (47,197) Reserve for unfunded lending commitments, end of period 95,181 27,562 — 122,743 Total ACL, end of period $ 1,176,303 $ 6,059,179 $ — $ 7,235,482 Six-Month Period Ended June 30, 2020 (in thousands) Commercial Consumer Unallocated Total ALLL, beginning of period $ 399,829 $ 3,199,612 $ 46,748 $ 3,646,189 Day 1: Adjustment to allowance for adoption of ASU 2016-13 151,590 2,431,041 (46,748) 2,535,883 Credit loss expense on loans 608,316 1,534,161 — 2,142,477 Charge-offs (96,908) (2,144,486) — (2,241,394) Recoveries 18,295 1,011,289 — 1,029,584 Charge-offs, net of recoveries (78,613) (1,133,197) — (1,211,810) ALLL, end of period $ 1,081,122 $ 6,031,617 $ — $ 7,112,739 Reserve for unfunded lending commitments, beginning of period $ 85,934 $ 5,892 $ — $ 91,826 Day 1: Adjustment to allowance for adoption of ASU 2016-13 10,081 330 — 10,411 Credit loss expense on unfunded lending commitments (834) 21,340 — 20,506 Reserve for unfunded lending commitments, end of period 95,181 27,562 — 122,743 Total ACL, end of period $ 1,176,303 $ 6,059,179 $ — $ 7,235,482 NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Three-Month Period Ended June 30, 2019 (in thousands) Commercial Consumer Unallocated Total ALLL, beginning of period $ 447,991 $ 3,348,356 $ 46,748 $ 3,843,095 Credit loss expense on loans (1) 23,671 439,846 — 463,517 Charge-offs (36,715) (1,208,152) — (1,244,867) Recoveries 12,131 709,957 — 722,088 Charge-offs, net of recoveries (24,584) (498,195) — (522,779) ALLL, end of period $ 447,078 $ 3,290,007 $ 46,748 $ 3,783,833 Reserve for unfunded lending commitments, beginning of period $ 86,563 $ 6,122 $ — $ 92,685 (Recovery of) / Credit loss expense on unfunded lending commitments (3,218) (62) — (3,280) Reserve for unfunded lending commitments, end of period 83,345 6,060 — 89,405 Total ACL, end of period $ 530,423 $ 3,296,067 $ 46,748 $ 3,873,238 Six-Month Period Ended June 30, 2019 (in thousands) Commercial Consumer Unallocated Total ALLL, beginning of period $ 441,086 $ 3,409,021 $ 47,023 $ 3,897,130 Credit loss expense on loans (1) 45,644 1,020,899 — 1,066,543 Charge-offs (60,316) (2,632,770) (275) (2,693,361) Recoveries 20,664 1,492,857 — 1,513,521 Charge-offs, net of recoveries (39,652) (1,139,913) (275) (1,179,840) ALLL, end of period $ 447,078 $ 3,290,007 $ 46,748 $ 3,783,833 Reserve for unfunded lending commitments, beginning of period $ 89,472 $ 6,028 $ — $ 95,500 Release of unfunded lending commitments (6,127) 32 — (6,095) Reserve for unfunded lending commitments, end of period 83,345 6,060 — 89,405 Total ACL, end of period $ 530,423 $ 3,296,067 $ 46,748 $ 3,873,238 (1) Credit loss expense includes $20.4 million related to retail installment contracts transferred to held for sale during the three and six months ended June 30, 2019. The credit risk in the Company’s loan portfolios is driven by credit and collateral quality, and is affected by borrower-specific and economy-wide factors. In general, there is an inverse relationship between the credit quality of loans and projections of impairment losses so that loans with better credit quality require a lower expected loss. The Company manages this risk through its underwriting, pricing strategies, credit policy standards, and servicing guidelines and practices, as well as the application of geographic and other concentration limits. The Company estimates life-time expected losses based on prospective information as well as account-level models based on historical data. Unemployment, HPI, and used vehicle index growth rates, along with loan level characteristics, are the key inputs used in the models for prediction of the likelihood that the borrower will default in the forecasted period (the PD). The used vehicle index is also used to estimate the loss i n the event of default. The historic volume of loan deferrals provided to customers impacted by COVID-19 has driven positive trends in delinquencies and severity (charge-offs) in the quarter, however, the inclusion of key loan characteristics as inputs to the models (including number of extensions) and management’s evaluation of qualitative factors ensure the allowance is appropriate. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The Company has determined the reasonable and supportable period to be three years, at which time the economic forecasts generally tend to revert to historical averages. The Company utilizes qualitative factors to capture any additional risks that may not be captured in either the economic forecasts or in the historical data. The Company generally uses a third party vendor's consensus baseline macroeconomic scenario for the quantitative estimate and additional positive and negative macroeconomic scenarios to make qualitative adjustment for macroeconomic uncertainty. The baseline scenario was based on the latest consensus forecasts available which show a steep decline in key variables in this quarter, including a sharp increase in unemployment rates (which are a key driver to losses), followed by a recovery in the second half of the year, supported by reopening of the economy and government stimulus. The scenarios are periodically updated over a reasonable and supportable time horizon, with weightings assigned by management and approved through established committee governance. To capture potential additional default risk as well as potential decreases in collateral resulting from COVID-19, for the three-month period ended June 30, 2020, the Company adjusted the ACL as follows: • For RICs, the Company adjusted the ACL using the latest consensus forecasts available which show a steep decline in key variables in this quarter, including a sharp increase in unemployment rates (which are a key driver to losses), followed by a recovery in the second half of the year, supported by reopening of the economy and government stimulus. • For other portfolios, in addition to the pandemic-specific economic forecast, the Company considered other specific portfolio characteristics, to determine an appropriate ACL. The Company’s allowance for loan losses increased $489.0 million and increased $3.5 billion for the three-month and six-month periods ended June 30, 2020, respectively. For the three months ended June 30, 2020, the increase was primarily due to a reserve build associated with a weaker economic outlook related to COVID-19, partially offset by changes in balances. For the six-month period, the primary drivers were an approximately a $2.5 billion increase at CECL adoption on January 1, 2020, driven mainly by the addition of life-time expected credit losses for non-TDR loans, and approximately $542.0 million, net due to business drivers during the first quarter of 2020, including $651.0 million of additional reserves specific to COVID-19 risk, partially offset by balance changes and portfolio mix. Non-accrual loans by Class of Financing Receivable The amortized cost basis of financial instruments that are either non-accrual with related expected credit loss or nonaccrual without related expected credit loss disaggregated by class of financing receivables and other non-performing assets is as follows: Non-accrual loans as of (1) : Non-accrual loans with no allowance Interest Income recognized on nonaccrual loans (in thousands) June 30, 2020 December 31, 2019 June 30, 2020 June 30, 2020 Non-accrual loans: Commercial: CRE $ 110,814 $ 83,117 $ 62,960 $ — C&I 92,895 153,428 40,875 — Multifamily 60,188 5,112 45,460 — Other commercial 16,440 31,987 5,790 — Total commercial loans 280,337 273,644 155,085 — Consumer: Residential mortgages 147,931 134,957 77,568 — Home equity loans and lines of credit 110,917 107,289 41,415 — RICs and auto loans 903,290 1,643,459 187,368 62,572 Personal unsecured loans 2,801 2,212 367 — Other consumer 10,161 11,491 81 — Total consumer loans 1,175,100 1,899,408 306,799 62,572 Total non-accrual loans 1,455,437 2,173,052 461,884 62,572 OREO 53,258 66,828 — — Repossessed vehicles 131,309 212,966 — — Foreclosed and other repossessed assets 2,268 4,218 — — Total OREO and other repossessed assets 186,835 284,012 — — Total non-performing assets $ 1,642,272 $ 2,457,064 $ 461,884 $ 62,572 (1) The December 31, 2019 table includes balances based on recorded investment. Differences between amortized cost and UPB were not material NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Age Analysis of Past Due Loans The Company generally considers an account delinquent when an obligor fails to pay substantially all (defined as 90%) of the scheduled payment by the due date. The age of amortized cost in past due loans and accruing loans 90 days or greater past due disaggregated by class of financing receivables is summarized as follows: As of: June 30, 2020 (in thousands) 30-89 90 Total Current Total Amortized Cost Commercial: CRE (1) $ 103,448 $ 89,702 $ 193,150 $ 8,311,839 $ 8,504,989 $ — C&I (2) 36,285 62,934 99,219 18,168,280 18,267,499 — Multifamily (3) 37,575 7,164 44,739 8,564,614 8,609,353 — Other commercial 56,345 7,763 64,108 7,127,466 7,191,574 107 Consumer: Residential mortgages (4) 96,234 118,981 215,215 8,258,779 8,473,994 — Home equity loans and lines of credit 44,406 78,839 123,245 4,391,435 4,514,680 — RICs and auto loans (5) 1,861,286 277,184 2,138,470 36,864,123 39,002,593 — Personal unsecured loans (6) 53,540 75,954 129,494 1,769,282 1,898,776 67,045 Other consumer 9,414 8,212 17,626 252,111 269,737 — Total $ 2,298,533 $ 726,733 $ 3,025,266 $ 93,707,929 $ 96,733,195 $ 67,152 (1) CRE loans includes $1.1 billion of LHFS at June 30, 2020. (2) C&I loans includes $603.0 million of LHFS at June 30, 2020. (3) Multifamily loans includes $46.5 million of LHFS at June 30, 2020. (4) Residential mortgages includes $1.0 billion of LHFS at June 30, 2020. (5) Personal unsecured loans includes $1.0 billion of LHFS at June 30, 2020. (6) RICs and auto loans includes $1.6 billion of LHFS at June 30, 2020. As of December 31, 2019 (in thousands) 30-89 90 Total Current Total Recorded Commercial: CRE $ 51,472 $ 65,290 $ 116,762 $ 8,351,261 $ 8,468,023 $ — C&I (1) 55,957 84,640 140,597 16,510,391 16,650,988 — Multifamily 10,456 3,704 14,160 8,627,044 8,641,204 — Other commercial 61,973 6,352 68,325 7,322,469 7,390,794 — Consumer: Residential mortgages (2) 154,978 128,578 283,556 8,848,971 9,132,527 — Home equity loans and lines of credit 45,417 75,972 121,389 4,648,955 4,770,344 — RICs and auto loans 4,364,110 404,723 4,768,833 31,687,914 36,456,747 — Personal unsecured loans (3) 85,277 102,572 187,849 2,110,803 2,298,652 93,102 Other consumer 11,375 7,479 18,854 297,530 316,384 — Total $ 4,841,015 $ 879,310 $ 5,720,325 $ 88,405,338 $ 94,125,663 $ 93,102 (1) C&I loans included $116.3 million of LHFS at December 31, 2019. (2) Residential mortgages included $296.8 million of LHFS at December 31, 2019. (3) Personal unsecured loans included $1.0 billion of LHFS at December 31, 2019. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Commercial Lending Asset Quality Indicators The Company's Risk Department performs a credit analysis and classifies certain loans over an internal threshold based on the commercial lending classifications described below: PASS. Asset is well-protected by the current net worth and paying capacity of the obligor or guarantors, if any, or by the fair value less costs to acquire and sell any underlying collateral in a timely manner. SPECIAL MENTION. Asset has potential weaknesses that deserve management’s close attention, which, if left uncorrected, may result in deterioration of the repayment prospects for an asset at some future date. Special mention assets are not adversely classified. SUBSTANDARD. Asset is inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. A well-defined weakness or weaknesses exist that jeopardize the liquidation of the debt. The loans are characterized by the distinct possibility that the Company will sustain some loss if deficiencies are not corrected. DOUBTFUL. Exhibits the inherent weaknesses of a substandard credit. Additional characteristics exist that make collection or liquidation in full highly questionable and improbable, on the basis of currently known facts, conditions and values. Possibility of loss is extremely high, but because of certain important and reasonable specific pending factors which may work to the advantage and strengthening of the credit, an estimated loss cannot yet be determined. LOSS. Credit is considered uncollectible and of such little value that it does not warrant consideration as an active asset. There may be some recovery or salvage value, but there is doubt as to whether, how much or when the recovery would occur. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Each commercial loan is evaluated to determine its risk rating at least annually. The indicators represent the rating for loans as of the date presented based on the most recent assessment performed. Amortized cost basis of loans in the commercial portfolio segment by credit quality indicator, class of financing receivable, and year of origination are summarized as follows: June 30, 2020 Commercial Loan Portfolio (1) (dollars in thousands) Amortized Cost by Origination Year Regulatory Rating: 2020 (3) 2019 2018 2017 2016 Prior Total Commercial real estate Pass $ 260,691 $ 1,183,498 $ 1,746,022 $ 1,319,696 $ 853,268 $ 1,964,698 $ 7,327,873 Special mention 1,163 125,290 90,447 146,761 119,398 268,717 751,776 Substandard — 17,276 30,250 31,879 79,673 262,281 421,359 Doubtful — — — — — 306 306 N/A (2) — — — — — 3,675 3,675 Total Commercial real estate $ 261,854 $ 1,326,064 $ 1,866,719 $ 1,498,336 $ 1,052,339 $ 2,499,677 $ 8,504,989 C&I Pass $ 4,554,855 $ 3,893,807 $ 2,977,262 $ 977,492 $ 590,003 $ 2,814,553 $ 15,807,972 Special mention 19,708 125,414 232,373 145,859 123,415 431,816 1,078,585 Substandard 36,413 30,606 161,818 39,673 68,624 245,123 582,257 Doubtful 691 — 1 3,959 404 1,736 6,791 N/A (2) 202,024 370,714 99,650 22,094 28,388 69,024 791,894 Total C&I $ 4,813,691 $ 4,420,541 $ 3,471,104 $ 1,189,077 $ 810,834 $ 3,562,252 $ 18,267,499 Multifamily Pass $ 596,068 $ 2,080,706 $ 1,802,434 $ 1,283,891 $ 583,711 $ 1,929,736 $ 8,276,546 Special mention — 16,408 47,855 82,368 21,972 65,259 233,862 Substandard — 3,788 — 53,514 1,750 39,893 98,945 Doubtful — — — — — — — N/A — — — — — — — Total Multifamily $ 596,068 $ 2,100,902 $ 1,850,289 $ 1,419,773 $ 607,433 $ 2,034,888 $ 8,609,353 Remaining commercial Pass $ 1,665,857 $ 1,875,752 $ 1,010,809 $ 663,880 $ 677,244 $ 940,907 $ 6,834,449 Special mention 9,606 2,910 10,553 15,891 13,358 242,899 295,217 Substandard 471 1,021 5,954 11,511 8,856 33,661 61,474 Doubtful — — 120 29 214 71 434 N/A — — — — — — — Total Remaining commercial $ 1,675,934 $ 1,879,683 $ 1,027,436 $ 691,311 $ 699,672 $ 1,217,538 $ 7,191,574 Total Commercial loans Pass $ 7,077,471 $ 9,033,763 $ 7,536,527 $ 4,244,959 $ 2,704,226 $ 7,649,894 $ 38,246,840 Special mention 30,477 270,022 381,228 390,879 278,143 1,008,691 2,359,440 Substandard 36,884 52,691 198,022 136,577 158,903 580,958 1,164,035 Doubtful 691 — 121 3,988 618 2,113 7,531 N/A (2) 202,024 370,714 99,650 22,094 28,388 72,699 795,569 Total commercial loans $ 7,347,547 $ 9,727,190 $ 8,215,548 $ 4,798,497 $ 3,170,278 $ 9,314,355 $ 42,573,415 (1) Includes $1.8 billion of LHFS at June 30, 2020. (2) Consists of loans that have not been assigned a regulatory rating. (3) Loans originated during the six-months ended June 30, 2020. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) December 31, 2019 CRE C&I Multifamily Remaining Total (1) At Recorded Investment (in thousands) Regulatory Rating: Pass $ 7,513,567 $ 14,816,669 $ 8,356,377 $ 7,072,083 $ 37,758,696 Special Mention 508,133 743,462 260,764 260,051 1,772,410 Substandard 379,199 321,842 24,063 44,919 770,023 Doubtful 24,378 47,010 — 13,741 85,129 N/A (2) 42,746 722,005 — — 764,751 Total commercial loans $ 8,468,023 $ 16,650,988 $ 8,641,204 $ 7,390,794 $ 41,151,009 (1) Includes $116.3 million of LHFS at December 31, 2019. (2) Consists of loans that have not been assigned a regulatory rating. Consumer Lending Asset Quality Indicators-Credit Score Consumer financing receivables for which either an internal or external credit score is a core component of the allowance model are summarized by credit score determined at origination as follows: As of June 30, 2020 RICs and auto loans (dollars in thousands) Amortized Cost by Origination Year (3) Credit Score Range 2020 (2) 2019 2018 2017 2016 Prior Total Percent No FICO (1) $ 885,580 $ 1,458,569 $ 683,611 $ 683,924 $ 364,506 $ 282,890 $ 4,359,080 11.7 % <600 3,031,459 5,184,779 3,226,089 1,415,247 898,892 941,407 14,697,873 39.3 % 600-639 1,292,685 2,309,243 1,239,841 426,809 307,914 275,111 5,851,603 15.7 % >=640 3,824,732 5,974,506 1,752,702 346,591 284,108 274,203 12,456,842 33.3 % Total $ 9,034,456 $ 14,927,097 $ 6,902,243 $ 2,872,571 $ 1,855,420 $ 1,773,611 $ 37,365,398 100.0 % (1) Consists primarily of loans for which credit scores are not available or are not considered in the ALLL model. (2) Loans originated during the six-months ended June 30, 2020. (3) Excludes LHFS. December 31, 2019 RICs and auto loans Credit Score Range Recorded Investment (in thousands) Percent No FICO (1) $ 3,178,459 8.7 % <600 15,013,670 41.2 % 600-639 5,957,970 16.3 % >=640 12,306,648 33.8 % Total $ 36,456,747 100.0 % (1) Consists primarily of loans for which credit scores are not available or are not considered in the ALLL model. Consumer Lending Asset Quality Indicators-FICO and LTV Ratio For both residential and home equity loans, loss severity assumptions are incorporated in the loan and lease loss reserve models to estimate loan balances that will ultimately charge off. These assumptions are based on recent loss experience within various current LTV bands within these portfolios. LTVs are refreshed quarterly by applying Federal Housing Finance Agency Home price index changes at a state-by-state level to the last known appraised value of the property to estimate the current LTV. The Company's ALLL incorporates the refreshed LTV information to update the distribution of defaulted loans by LTV as well as the associated loss given default for each LTV band. Reappraisals on a recurring basis at the individual property level are not considered cost-effective or necessary; however, reappraisals are performed on certain higher risk accounts to support line management activities, default servicing decisions, or when other situations arise for which the Company believes the additional expense is warranted. FICO scores are refreshed quarterly, where possible. The indicators disclosed represent the credit scores for loans as of the date presented based on the most recent assessment performed. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Residential mortgage and home equity financing receivables by LTV and FICO range are summarized as follows: As of June 30, 2020 Residential Mortgages (1)(3) (dollars in thousands) Amortized Cost by Origination Year FICO Score 2020 (4) 2019 2018 2017 2016 Prior Grand Total N/A (2) LTV <= 70% $ — $ — $ 527 $ 508 $ — $ 23,846 $ 24,881 70.01-80% — — — — 456 21,153 21,609 80.01-90% — — — — — 1,888 1,888 90.01-100% — — — — — 1,285 1,285 100.01-110% — — — — — 205 205 LTV>110% — — — — — 423 423 LTV - N/A (2) 4,105 13,129 7,694 9,885 8,797 21,246 64,856 <600 LTV <= 70% $ 844 $ 2,469 $ 2,631 $ 17,153 $ 13,278 $ 131,518 $ 167,893 70.01-80% 824 5,175 5,104 5,562 5,112 12,978 34,755 80.01-90% — 5,273 12,828 5,073 252 2,080 25,506 90.01-100% — 8,130 — — 219 936 9,285 100.01-110% — — — — — 727 727 LTV>110% — — — — — 1,621 1,621 LTV - N/A(2) — — — — — 63 63 600-639 LTV <= 70% $ 2,686 $ 8,518 $ 10,572 $ 11,914 $ 14,745 $ 90,769 $ 139,204 70.01-80% 2,345 3,979 2,864 3,992 2,756 9,381 25,317 80.01-90% 459 6,397 8,444 3,680 — 1,277 20,257 90.01-100% 882 5,980 177 — — 719 7,758 100.01-110% — — — — — 785 785 LTV>110% — — — — — 1,228 1,228 LTV - N/A (2) — — — — — — — 640-679 LTV <= 70% $ 2,747 $ 18,935 $ 20,470 $ 31,462 $ 29,651 $ 131,277 $ 234,542 70.01-80% 4,467 22,995 11,654 7,759 3,952 7,114 57,941 80.01-90% 1,243 8,453 18,079 6,358 — 1,731 35,864 90.01-100% 2,512 14,658 194 — — 1,213 18,577 100.01-110% — — — — — 570 570 LTV>110% — — — — — 441 441 LTV - N/A (2) — — — — — 38 38 680-719 LTV <= 70% $ 19,353 $ 47,345 $ 40,864 $ 77,285 $ 61,120 $ 226,123 $ 472,090 70.01-80% 19,074 56,309 28,699 16,310 9,506 6,846 136,744 80.01-90% 2,520 19,942 28,010 6,190 137 3,349 60,148 90.01-100% 12,423 36,127 325 — — 1,487 50,362 100.01-110% — — — — — 566 566 LTV>110% — — — — — 492 492 LTV - N/A(2) 231 — — — — 80 311 720-759 LTV <= 70% $ 53,791 $ 97,325 $ 89,547 $ 173,393 $ 139,901 $ 344,344 $ 898,301 70.01-80% 41,227 100,520 60,188 21,464 12,614 8,215 244,228 80.01-90% 6,824 48,682 52,732 13,132 224 2,124 123,718 90.01-100% 21,757 52,828 — 13 — 538 75,136 100.01-110% — — — — — 592 592 LTV>110% — — — — — 820 820 LTV - N/A (2) 499 — — — — 237 736 >=760 LTV <= 70% $ 147,498 $ 377,193 $ 249,148 $ 624,069 $ 682,579 $ 1,324,440 $ 3,404,927 70.01-80% 89,572 356,464 148,998 79,307 28,609 16,725 719,675 80.01-90% 12,902 129,572 87,007 24,838 158 5,011 259,488 90.01-100% 22,395 65,665 — — 95 4,371 92,526 100.01-110% — — — — 77 276 353 LTV>110% — — — — 93 2,727 2,820 LTV - N/A (2) 156 1,102 — — — 320 1,578 Total - All FICO Bands LTV <= 70% $ 226,919 $ 551,785 $ 413,759 $ 935,784 $ 941,274 $ 2,272,317 $ 5,341,838 70.01-80% 157,509 545,442 257,507 134,394 63,005 82,412 1,240,269 80.01-90% 23,948 218,319 207,100 59,271 771 17,460 526,869 90.01-100% 59,969 183,388 696 13 314 10,549 254,929 100.01-110% — — — — 77 3,721 3,798 LTV>110% — — — — 93 7,752 7,845 LTV - N/A (2) 4,991 14,231 7,694 9,885 8,797 21,984 67,582 Grand Total $ 473,336 $ 1,513,165 $ 886,756 $ 1,139,347 $ 1,014,331 $ 2,416,195 $ 7,443,130 (1) Excludes LHFS. (2) Balances in the "N/A" range for LTV or FICO score primarily represent loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (3) The ALLL model considers LTV for financing receivables in first lien position and CLTV for financing receivables in second lien position for the Company. (4) Loans originated during the six-months ended June 30, 2020. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) As of June 30, 2020 Home Equity Loans and Lines of Credit (2) (in thousands) Amortized Cost by Origination Year FICO Score 2020 (4) 2019 2018 2017 2016 Prior Total Revolving N/A (2) LTV <= 70% $ 3 $ 6 $ 128 $ 32 $ 1,779 $ 39,684 $ 41,632 $ 8,382 70.01-90% — 20 — 180 698 12,795 13,693 203 90.01-110% — — — — — 1,890 1,890 — LTV>110% — — — — — 110 110 — LTV - N/A (2) 5,641 14,130 17,593 16,764 12,846 81,025 147,999 — <600 LTV <= 70% $ 75 $ 1,286 $ 6,233 $ 12,651 $ 15,838 $ 136,418 $ 172,501 $ 160,821 70.01-90% 241 1,278 5,542 4,257 1,891 14,164 27,373 25,973 90.01-110% — — — — — 3,242 3,242 2,898 LTV>110% — — — — — 3,529 3,529 3,354 LTV - N/A (2) — — — 15 — 531 546 — 600-639 LTV <= 70% $ 456 $ 3,750 $ 9,002 $ 11,382 $ 11,945 $ 108,247 $ 144,782 $ 141,223 70.01-90% 282 3,405 4,205 4,563 930 13,831 27,216 26,716 90.01-110% — — — — — 2,735 2,735 2,572 LTV>110% — — — — — 1,322 1,322 1,268 LTV - N/A (2) — — — — — 41 41 — 640-679 LTV <= 70% $ 3,161 $ 14,182 $ 21,111 $ 24,409 $ 22,616 $ 162,386 $ 247,865 $ 244,981 70.01-90% 2,964 11,209 15,972 8,636 4,137 20,601 63,519 63,621 90.01-110% — 49 — — — 6,038 6,087 5,593 LTV>110% 49 — — — — 2,871 2,920 2,864 LTV - N/A (2) — 96 — — — 108 204 — 680-719 LTV <= 70% $ 16,884 $ 30,602 $ 45,671 $ 50,892 $ 52,600 $ 275,868 $ 472,517 $ 465,016 70.01-90% 7,604 25,255 28,220 23,606 5,556 31,641 121,882 122,310 90.01-110% 145 — — — — 11,398 11,543 11,211 LTV>110% — — 228 — — 4,956 5,184 4,863 LTV - N/A (2) 41 — — — — 81 122 — 720-759 LTV <= 70% $ 23,514 $ 51,429 $ 69,467 $ 75,952 $ 70,675 $ 376,303 $ 667,340 $ 658,903 70.01-90% 13,548 33,229 40,610 31,839 7,607 38,422 165,255 164,950 90.01-110% — 133 4 — — 12,751 12,888 11,664 LTV>110% — — — — — 10,310 10,310 9,922 LTV - N/A (2) 311 72 — 65 — 157 605 — >=760 LTV <= 70% $ 64,081 $ 145,116 $ 185,988 $ 183,811 $ 164,397 $ 988,605 $ 1,731,998 $ 1,706,323 70.01-90% 29,373 76,230 81,349 54,257 17,771 104,747 363,727 365,233 90.01-110% 289 85 — — — 25,698 26,072 25,224 LTV>110% 426 79 — — — 14,287 14,792 14,209 LTV - N/A (2) 333 264 132 70 — 440 1,239 — Total - All FICO Bands LTV <= 70% $ 108,174 $ 246,371 $ 337,600 $ 359,129 $ 339,850 $ 2,087,511 $ 3,478,635 $ 3,385,649 LTV 70.01 - 90% 54,012 150,626 175,898 127,338 38,590 236,201 782,665 769,006 LTV 90.01 - 110% 434 267 4 — — 63,752 64,457 59,162 LTV>110% 475 79 228 — — 37,385 38,167 36,480 LTV - N/A (2) 6,326 14,562 17,725 16,914 12,846 82,383 150,756 — Grand Total $ 169,421 $ 411,905 $ 531,455 $ 503,381 $ 391,286 $ 2,507,232 $ 4,514,680 $ 4,250,297 (1) - (4) Refer to corresponding notes above. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Residential Mortgages (1)(3) December 31, 2019 N/A (2) LTV<=70% 70.01-80% 80.01-90% 90.01-100% 100.01-110% LTV>110% Grand Total FICO Score (dollars in thousands) N/A (2) $ 92,052 $ 4,654 $ 534 $ — $ — $ — $ — $ 97,240 <600 33 180,465 48,344 36,401 27,262 1,518 2,325 296,348 600-639 31 122,675 45,189 34,690 37,358 636 1,108 241,687 640-679 1,176 263,781 89,179 78,215 87,067 946 1,089 521,453 680-719 7,557 511,018 219,766 132,076 155,857 1,583 2,508 1,030,365 720-759 14,427 960,290 413,532 195,335 191,850 1,959 3,334 1,780,727 >=760 36 |