LOANS AND ALLOWANCE FOR CREDIT LOSSES | =640 8,793,804 4,169,473 2,681,160 718,312 122,569 133,991 16,619,309 38.5 % Total $ 21,206,427 $ 10,257,057 $ 6,761,592 $ 2,988,734 $ 1,069,897 $ 899,391 $ 43,183,098 100.0 % (1) Consists primarily of loans for which credit scores are not available or are not considered in the ALLL model. (2) Loans originated during the year-to-date ended December 31, 2021. (3) Excludes LHFS. As of December 31, 2020 RICs and auto loans (dollars in thousands) Amortized Cost by Origination Year (3) Credit Score Range 2020 (2) 2019 2018 2017 2016 Prior Total Percent No FICO (1) $ 1,326,026 $ 839,412 $ 450,539 $ 484,975 $ 230,382 $ 142,746 $ 3,474,080 8.5 % <600 6,056,260 4,373,991 2,648,215 1,126,742 685,830 634,480 15,525,518 38.2 % 600-639 2,782,566 1,912,731 1,001,985 335,111 229,690 173,501 6,435,584 15.8 % >=640 8,427,478 4,832,173 1,382,133 264,635 200,430 156,611 15,263,460 37.5 % Total $ 18,592,330 $ 11,958,307 $ 5,482,872 $ 2,211,463 $ 1,346,332 $ 1,107,338 $ 40,698,642 100.0 % (1) Consists primarily of loans for which credit scores are not available or are not considered in the ALLL model. (2) Loans originated during the year ended December 31, 2020. (3) Excludes LHFS. Consumer Lending Asset Quality Indicators-FICO and LTV Ratio For both residential and home equity loans, loss severity assumptions are incorporated in the loan and lease loss reserve models to estimate loan balances that will ultimately charge off. These assumptions are based on recent loss experience within various current LTV bands within these portfolios. LTVs are refreshed quarterly by applying Federal Housing Finance Agency Home price index changes at a state-by-state level to the last known appraised value of the property to estimate the current LTV. The Company's CECL loss calculation incorporates the refreshed LTV information to update the distribution of defaulted loans by LTV as well as the associated LGD for each LTV band. Reappraisals on a recurring basis at the individual property level are not considered cost-effective or necessary; however, reappraisals are performed on certain higher risk accounts to support line management activities, default servicing decisions, or when other situations arise for which the Company believes the additional expense is warranted. FICO scores are refreshed quarterly, where possible. The indicators disclosed represent the credit scores for loans as of the date presented based on the most recent assessment performed. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Residential mortgage and home equity financing receivables by LTV and FICO range are summarized as follows: As of December 31, 2021 Residential Mortgages (1)(3) (dollars in thousands) Amortized Cost by Origination Year FICO Score 2021 (4) 2020 2019 2018 2017 Prior Grand Total N/A (2) LTV <= 70% $ — $ 714 $ — $ — $ 486 $ 2,556 $ 3,756 70.01-80% — — — — — — — 80.01-90% — — — — — — — 90.01-100% — — — — — — — 100.01-110% — — — — — — — LTV>110% — — — — — — — LTV - N/A (2) 11,604 906 677 337 469 2,551 16,544 <600 LTV <= 70% $ 473 $ 3,071 $ 6,423 $ 10,459 $ 15,692 $ 80,996 $ 117,114 70.01-80% 554 890 9,350 6,536 1,992 791 20,113 80.01-90% 1,107 758 122 — 194 323 2,504 90.01-100% 222 — — — — — 222 100.01-110% — — — — — — — LTV>110% — — — — — 1,199 1,199 LTV - N/A(2) — — — — — — — 600-639 LTV <= 70% $ 874 $ 7,579 $ 16,259 $ 5,273 $ 11,251 $ 65,491 $ 106,727 70.01-80% 1,597 3,333 7,608 3,120 1,037 605 17,300 80.01-90% 874 2,668 249 — — 686 4,477 90.01-100% 2,904 — — — — 651 3,555 100.01-110% — — — — — 29 29 LTV>110% — — — — — — — LTV - N/A (2) — — — — — 26 26 640-679 LTV <= 70% $ 11,217 $ 17,410 $ 17,973 $ 21,395 $ 26,162 $ 124,216 $ 218,373 70.01-80% 2,695 4,563 19,042 7,315 833 617 35,065 80.01-90% 4,623 4,128 838 — — 280 9,869 90.01-100% 5,978 — — — — 55 6,033 100.01-110% — — — — — — — LTV>110% — — — — — 120 120 LTV - N/A (2) — — — — — 11 11 680-719 LTV <= 70% $ 53,618 $ 50,541 $ 63,067 $ 33,964 $ 58,213 $ 207,741 $ 467,144 70.01-80% 22,651 13,754 27,627 11,358 1,027 1,842 78,259 80.01-90% 15,135 9,830 — — — 818 25,783 90.01-100% 13,058 — — — — 463 13,521 100.01-110% — — — — — 271 271 LTV>110% — — — — — 263 263 LTV - N/A(2) — — — — — 24 24 720-759 LTV <= 70% $ 151,630 $ 131,054 $ 95,045 $ 67,156 $ 87,133 $ 298,402 $ 830,420 70.01-80% 76,151 32,676 49,429 14,447 785 2,075 175,563 80.01-90% 22,071 19,657 — — — 113 41,841 90.01-100% 17,901 — — — — 673 18,574 100.01-110% — — — — — 71 71 LTV>110% — — — — — 139 139 LTV - N/A (2) — — — — — 123 123 >=760 LTV <= 70% $ 529,277 $ 620,743 $ 318,336 $ 155,536 $ 298,619 $ 1,033,587 $ 2,956,098 70.01-80% 163,425 72,961 90,219 26,116 1,025 4,136 357,882 80.01-90% 22,504 23,897 448 — 557 432 47,838 90.01-100% 19,656 — — — — 281 19,937 100.01-110% — — — — — 490 490 LTV>110% — — — — — 937 937 LTV - N/A (2) — — — — — 345 345 Total - All FICO Bands LTV <= 70% $ 747,089 $ 831,112 $ 517,103 $ 293,783 $ 497,556 $ 1,812,989 $ 4,699,632 70.01-80% 267,073 128,177 203,275 68,892 6,699 10,066 684,182 80.01-90% 66,314 60,938 1,657 — 751 2,652 132,312 90.01-100% 59,719 — — — — 2,123 61,842 100.01-110% — — — — — 861 861 LTV>110% — — — — — 2,658 2,658 LTV - N/A (2) 11,604 906 677 337 469 3,080 17,073 Grand Total $ 1,151,799 $ 1,021,133 $ 722,712 $ 363,012 $ 505,475 $ 1,834,429 $ 5,598,560 (1) Excludes LHFS. (2) Balances in the "N/A" range for LTV or FICO score primarily represent loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (3) The ALLL model considers LTV for financing receivables in first lien position and CLTV for financing receivables in second lien position for the Company. (4) Loans originated during the year-to-date ended December 31, 2021. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) As of December 31, 2021 Home Equity Loans and Lines of Credit (2) (in thousands) Amortized Cost by Origination Year FICO Score 2021 (4) 2020 2019 2018 2017 Prior Total Revolving N/A (2) LTV <= 70% $ 376 $ 203 $ 293 $ 133 $ 349 $ 1,141 $ 2,495 $ 2,495 70.01-90% — — — — — — — — 90.01-110% — — — — — — — — LTV>110% — — — — — — — — LTV - N/A (2) 1,532 2,918 3,840 4,801 4,530 67,463 85,084 48,176 <600 LTV <= 70% $ 124 $ 782 $ 3,491 $ 9,835 $ 11,918 $ 107,603 $ 133,753 $ 116,942 70.01-90% 22 — 279 300 45 2,223 2,869 2,779 90.01-110% — — — — — 716 716 657 LTV>110% — — — — — 1,059 1,059 1,035 LTV - N/A (2) — — 25 — 100 60 185 184 600-639 LTV <= 70% $ 332 $ 1,764 $ 5,558 $ 10,950 $ 11,225 $ 91,711 $ 121,540 $ 111,806 70.01-90% 80 — 396 247 74 2,986 3,783 3,469 90.01-110% — — — — — 1,520 1,520 1,347 LTV>110% — — — — — 167 167 167 LTV - N/A (2) — — — — 15 520 535 535 640-679 LTV <= 70% $ 1,955 $ 6,071 $ 16,141 $ 23,548 $ 21,145 $ 149,878 $ 218,738 $ 209,365 70.01-90% 898 582 815 692 26 6,977 9,990 8,433 90.01-110% — — — — — 2,683 2,683 2,491 LTV>110% 66 — — — — 584 650 650 LTV - N/A (2) — — — — — 131 131 114 680-719 LTV <= 70% $ 14,566 $ 28,722 $ 39,326 $ 55,143 $ 51,826 $ 259,309 $ 448,892 $ 437,913 70.01-90% 7,155 788 2,726 1,677 282 9,901 22,529 21,834 90.01-110% 48 — — — — 3,824 3,872 3,600 LTV>110% 221 35 — — — 2,933 3,189 3,189 LTV - N/A (2) — — — — — 156 156 156 720-759 LTV <= 70% $ 29,419 $ 48,535 $ 58,649 $ 70,611 $ 80,215 $ 334,534 $ 621,963 $ 609,953 70.01-90% 11,448 2,044 2,939 1,752 287 12,044 30,514 29,561 90.01-110% 673 — — — — 1,599 2,272 2,211 LTV>110% 493 — — — — 2,539 3,032 2,967 LTV - N/A (2) 13 84 51 — 60 103 311 303 >=760 LTV <= 70% $ 80,540 $ 144,947 $ 173,781 $ 208,180 $ 183,234 $ 900,607 $ 1,691,289 $ 1,657,725 70.01-90% 19,362 4,222 3,948 2,111 102 29,500 59,245 57,819 90.01-110% 797 498 47 3 — 6,180 7,525 6,758 LTV>110% 2,578 587 — — — 2,199 5,364 5,362 LTV - N/A (2) 306 — 7 108 103 659 1,183 1,183 Total - All FICO Bands LTV <= 70% $ 127,312 $ 231,024 $ 297,239 $ 378,400 $ 359,912 $ 1,844,783 $ 3,238,670 $ 3,146,199 LTV 70.01 - 90% 38,965 7,636 11,103 6,779 816 63,631 128,930 123,895 LTV 90.01 - 110% 1,518 498 47 3 — 16,522 18,588 17,064 LTV>110% 3,358 622 — — — 9,481 13,461 13,370 LTV - N/A (2) 1,851 3,002 3,923 4,909 4,808 69,092 87,585 50,651 Grand Total $ 173,004 $ 242,782 $ 312,312 $ 390,091 $ 365,536 $ 2,003,509 $ 3,487,234 $ 3,351,179 (1) - (4) Refer to corresponding notes above. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) As of December 31, 2020 Residential Mortgages (1)(3) (dollars in thousands) Amortized Cost by Origination Year FICO Score 2020 (4) 2019 2018 2017 2016 Prior Grand Total N/A(2) LTV <= 70% $ 750 $ — $ 521 $ 500 $ — $ 3,148 $ 4,919 70.01-80% — — — — — — — 80.01-90% — — — — — — — 90.01-100% — — — — — — — 100.01-110% — — — — — — — LTV>110% — — — — — — — LTV - N/A(2) 109,388 2,170 1,200 1,547 1,485 4,410 120,200 <600 LTV" id="sjs-B4">LOANS AND ALLOWANCE FOR CREDIT LOSSES Overall The Company's LHFI are generally reported at their outstanding principal balances net of any cumulative charge-offs, unamortized deferred fees and costs and unamortized premiums or discounts. Certain LHFI are accoun ted for at fair value under the FVO. Certain loans are pledged as collateral for borrowings, securitizations, or SPEs. These loans totaled $43.2 billion at December 31, 2021 and $52.0 billion at December 31, 2020. Loans that the Company intends to sell are classified as LHFS. The LHFS portfolio balance at December 31, 2021 was $255.0 million, compared to $2.2 billion at December 31, 2020. For a discussion on the valuation of LHFS at fair value, see Note 15 to these Consolidated Financial Statements. LHFS in the residential mortgage portfolio that were originated with the intent to sell were $166.8 million as of December 31, 2021 and are reported at either estimated fair value (if the FVO is elected) or the lower of cost or fair value. Interest on loans is credited to income as it is earned. Loan origination fees and certain direct loan origination costs are deferred and recognized as adjustments to interest income in the Consolidated Statements of Operations over the contractual life of the loan utilizing the interest method. Loan origination costs and fees and premiums and discounts on RICs are deferred and recognized in interest income over their estimated lives using estimated prepayment speeds, which are updated on a monthly basis. At December 31, 2021 and December 31, 2020, accrued interest receivable on the Company's loans was $453.0 million and $589.2 million, respectively. During the years ended December 31, 2021 and 2020, SC originated $14.0 billion and $14.2 billion, respectively, in Stellantis loans (including through the SBNA originations program), which represented 52% and 60%, respectively, of the UPB of SC's total RIC originations (including the SBNA originations program). Purchased receivables During the year ended December 31, 2021, SBNA approved and completed purchases of performing personal unsecured loans with a UPB of approximately $832.8 million . During the year ended December 31, 2021, SC purchased financial receivables from third party lenders for $67 million. The UPB of these loans as of the acquisition date was $112 million. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Sales of receivables During the first quarter of 2021, SC completed the sale of $1.3 billion in UPB of its Bluestem personal lending portfolio to a third party. In addition, SC executed a forward flow sale agreement with a third party to purchase all personal lending receivables that SC purchases from Bluestem through the term of the agreement with Bluestem through April 2024. Prior to the sale, these loans were classified as LHFS. During the second quarter of 2021, SFS sold the majority of its commercial and consumer loan and REO HFS portfolios to third parties at their approximate fair values with no material gain or loss. In addition, during the second quarter of 2021, SC sold RICs with a UPB of approximately $310 million to a third party. During the year ended December 31, 2021 , SC sold RICs with a UPB of approximately $3.4 billion to third-parties in three separate transactions. Two of these transactions were accounted for as off-balance sheet securitizations. Loan and Lease Portfolio Composition The following presents the composition of gross loans and leases HFI by portfolio and by rate type: December 31, 2021 December 31, 2020 (dollars in thousands) Amount Percent Amount Percent Commercial LHFI: CRE loans $ 7,227,003 7.8 % $ 7,327,853 8.0 % C&I loans 14,710,864 16.0 % 16,537,899 17.9 % Multifamily loans 7,547,382 8.2 % 8,367,147 9.1 % Other commercial (2)(4) 8,170,031 8.9 % 7,455,504 8.1 % Total commercial LHFI 37,655,280 40.9 % 39,688,403 43.1 % Consumer loans secured by real estate: Residential mortgages 5,598,560 6.1 % 6,590,168 7.2 % Home equity loans and lines of credit 3,487,234 3.8 % 4,108,505 4.5 % Total consumer loans secured by real estate 9,085,794 9.9 % 10,698,673 11.7 % Consumer loans not secured by real estate: RICs and auto loans 43,183,098 46.9 % 40,698,642 44.1 % Personal unsecured loans 2,009,654 2.2 % 824,430 0.9 % Other consumer (3) 141,986 0.1 % 223,034 0.2 % Total consumer loans 54,420,532 59.1 % 52,444,779 56.9 % Total LHFI (1) $ 92,075,812 100.0 % $ 92,133,182 100.0 % Total LHFI: Fixed rate $ 64,774,941 70.3 % $ 64,036,154 69.5 % Variable rate 27,300,871 29.7 % 28,097,028 30.5 % Total LHFI (1) $ 92,075,812 100.0 % $ 92,133,182 100.0 % (1) Total LHFI includes deferred loan fees, net of deferred origination costs and unamortized purchase premiums, net of discounts as well as purchase accounting adjustments. These items resulted in a net increase in the loan balances o f $2.9 billion a nd $3.1 billion as of December 31, 2021 and December 31, 2020, respectively. (2) Other commercial includes CEVF leveraged leases and loans. (3) Other consumer primarily includes RV and marine loans. (4) Includes loans with a carrying value of $128.8 million for which a fair value hedge is recorded resulting in a fair value adjustment of $1.3 million. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Portfolio segments and classes The Company discloses information about the credit quality of its financing receivables at disaggregated levels, specifically defined as “portfolio segments” and “classes,” based on management’s systematic methodology for determining the ACL. The Company utilizes similar categorization compared to the financial statement categorization of loans to model and calculate the ACL and track the credit quality, delinquency and impairment status of the underlying loan populations. In disaggregating its financing receivables portfolio, the Company’s methodology begins with the commercial and consumer segments. The commercial segmentation reflects line of business distinctions. The CRE line of business includes C&I owner-occupied real estate and specialized lending for investment real estate. C&I includes non-real estate-related commercial loans. "Multifamily" represents loans for multifamily residential housing units. “Other commercial” includes loans to global customer relationships in Latin America which are not defined as commercial or consumer for regulatory purposes. The remainder of the portfolio primarily represents the CEVF portfolio. The Company's portfolio classes are substantially the same as its financial statement categorization of loans for consumer loan populations. “Residential mortgages” includes mortgages on residential property, including single family and 1-4 family units. "Home equity loans and lines of credit" include all organic home equity contracts and purchased home equity portfolios. "RICs and auto loans" includes the Company's direct automobile loan portfolios, but excludes RV and marine RICs. "Personal unsecured loans" includes personal revolving loans and credit cards. “Other consumer” includes an acquired portfolio of marine RICs and RV contracts. ACL Rollforward by Portfolio Segment The ACL is comprised of the ALLL and the reserve for unfunded lending commitments. The activity in the ACL by portfolio segment for the years ended December 31, 2021 and 2020 was as follows: Year Ended December 31, 2021 (in thousands) Commercial Consumer Total ALLL, beginning of period $ 752,196 $ 6,586,297 $ 7,338,493 Credit loss expense / (benefit) (115,937) (49,051) (164,988) Charge-offs (142,630) (2,868,769) (3,011,399) Recoveries 73,681 2,225,623 2,299,304 Charge-offs, net of recoveries (68,949) (643,146) (712,095) ALLL, end of period $ 567,310 $ 5,894,100 $ 6,461,410 Reserve for unfunded lending commitments, beginning of period $ 119,129 $ 27,326 $ 146,455 Credit loss expense / (benefit) on unfunded lending commitments (27,938) (14,423) (42,361) Reserve for unfunded lending commitments, end of period 91,191 12,903 104,094 Total ACL, end of period $ 658,501 $ 5,907,003 $ 6,565,504 NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Year Ended December 31, 2020 (in thousands) Commercial Consumer Unallocated Total ALLL, beginning of period $ 399,829 $ 3,199,612 $ 46,748 $ 3,646,189 Day 1: Adjustment to allowance for adoption of ASU 2016-13 198,919 2,383,711 (46,748) 2,535,882 Credit loss expense / (benefit) 298,780 2,525,185 — 2,823,965 Charge-offs (180,726) (3,589,539) — (3,770,265) Recoveries 35,394 2,067,328 — 2,102,722 Charge-offs, net of recoveries (145,332) (1,522,211) — (1,667,543) ALLL, end of period $ 752,196 $ 6,586,297 $ — $ 7,338,493 Reserve for unfunded lending commitments, beginning of period $ 85,934 $ 5,892 $ — $ 91,826 Day 1: Adjustment to allowance for adoption of ASU 2016-13 10,081 330 — 10,411 Credit loss expense / (benefit) on unfunded lending commitments 23,114 21,104 — 44,218 Reserve for unfunded lending commitments, end of period 119,129 27,326 — 146,455 Total ACL, end of period $ 871,325 $ 6,613,623 $ — $ 7,484,948 Year Ended December 31, 2019 (in thousands) Commercial Consumer Unallocated Total ALLL, beginning of period $ 441,083 $ 3,409,024 $ 47,023 $ 3,897,130 Credit loss expense on loans 89,962 2,200,870 — 2,290,832 Charge-offs (185,035) (5,364,673) (275) (5,549,983) Recoveries 53,819 2,954,391 — 3,008,210 Charge-offs, net of recoveries (131,216) (2,410,282) (275) (2,541,773) ALLL, end of period $ 399,829 $ 3,199,612 $ 46,748 $ 3,646,189 Reserve for unfunded lending commitments, beginning of period $ 89,472 $ 6,028 $ — $ 95,500 Release of unfunded lending commitments 1,321 (136) — 1,185 Loss on unfunded lending commitments (4,859) — — (4,859) Reserve for unfunded lending commitments, end of period 85,934 5,892 — 91,826 Total ACL end of period $ 485,763 $ 3,205,504 $ 46,748 $ 3,738,015 The credit risk in the Company’s loan portfolios is driven by credit and collateral quality, and is affected by borrower-specific and economy-wide factors. In general, there is an inverse relationship between the credit quality of loans and projections of impairment losses so that loans with better credit quality require a lower expected loss reserve. The Company manages this risk through its underwriting, pricing strategies, credit policy standards, and servicing guidelines and practices, as well as the application of geographic and other concentration limits. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) The Company estimates CECL based on prospective information as well as account-level models based on historical data. Unemployment, HPI, CRE price index and used vehicle index growth rates, along with loan level characteristics, are the key inputs used in the models for prediction of the likelihood that the borrower will default in the forecasted period (the PD) and the loss in the event of default (the LGD). GDP is also a key input used in the models for the prediction of the likelihood that a borrower will default. The Company has determined the reasonable and supportable period to be three years, at which time the economic forecasts generally tend to revert to historical averages. The Company also utilizes qualitative adjustments to capture any additional risks that may not be captured in either the economic forecasts or in the historical data, including consideration of several factors such as the interpretation of economic trends and uncertainties, changes in the nature and volume of loan portfolios, trends in delinquency and collateral values, and concentration risk.. The Company generally uses a third-party vendor's consensus baseline macroeconomic scenario for the quantitative estimate and additional positive and negative macroeconomic scenarios to make qualitative adjustments for macroeconomic uncertainty and considers adjustments to macroeconomic inputs and outputs based on market volatility. The Company's allowance for loan losses decreased by $877.1 million from December 31, 2020, primarily due to an improved macroeconomic outlook as well as improved credit quality and performance. Non-accrual loans by Class of Financing Receivable The amortized cost basis of financing receivables that are either non-accrual with related expected credit loss or non-accrual without related expected credit loss disaggregated by class of financing receivables and other non-performing assets is as follows: Non-accrual loans as of: (1) Non-accrual loans with no allowance (in thousands) December 31, 2021 December 31, 2020 December 31, 2021 December 31, 2020 Non-accrual loans: Commercial: CRE $ 31,752 $ 106,751 $ 24,112 $ 84,816 C&I 69,754 107,053 35,965 60,029 Multifamily 103,299 72,392 103,138 65,936 Other commercial 9,036 20,019 5,472 3,778 Total commercial loans 213,841 306,215 168,687 214,559 Consumer: Residential mortgages 123,548 160,172 71,463 98,308 Home equity loans and lines of credit 88,310 91,606 39,693 32,130 RICs and auto loans 1,467,928 1,174,317 202,193 191,370 Personal unsecured loans 2,892 — — — Other consumer 1,047 6,325 16 34 Total consumer loans 1,683,725 1,432,420 313,365 321,842 Total non-accrual loans 1,897,566 1,738,635 482,052 536,401 OREO 3,724 29,799 — — Repossessed vehicles 247,757 204,653 — — Foreclosed and other repossessed assets 294 3,247 — — Total OREO and other repossessed assets 251,775 237,699 — — Total non-performing assets $ 2,149,341 $ 1,976,334 $ 482,052 $ 536,401 (1) Interest income recognized on nonaccrual loans was $106.9 million and $108.5 million for the years ended December 31, 2021, and December 31, 2020 respectively. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Age Analysis of Past Due Loans The Company generally considers an account delinquent when an obligor fails to pay substantially all (defined as 90%) of the scheduled payment by the due date. When an account is deferred, the loan is returned to accrual status during the deferral period and accrued interest related to the loan is evaluated for collectability. The amortized cost of past due loans and accruing loans 90 days or greater past due disaggregated by class of financing receivables is summarized as follows: As of: December 31, 2021 (in thousands) 30-89 90 Total Current Total Amortized Cost Commercial: CRE $ 4,287 $ 8,775 $ 13,062 $ 7,213,941 $ 7,227,003 $ — C&I (1) 31,475 19,862 51,337 14,747,739 14,799,076 — Multifamily 336 2,574 2,910 7,544,472 7,547,382 — Other commercial 77,842 2,674 80,516 8,089,515 8,170,031 — Consumer: Residential mortgages (2) 83,626 89,403 173,029 5,592,342 5,765,371 — Home equity loans and lines of credit 22,871 63,306 86,177 3,401,057 3,487,234 — RICs and auto loans 3,535,402 324,150 3,859,552 39,323,546 43,183,098 — Personal unsecured loans 10,361 5,206 15,567 1,994,087 2,009,654 2,314 Other consumer 3,493 564 4,057 137,929 141,986 — Total $ 3,769,693 $ 516,514 $ 4,286,207 $ 88,044,628 $ 92,330,835 $ 2,314 (1) C& I loans includes $88.2 million of LHFS at December 31, 2021. (2) Residential mortgages includes $166.8 million of LHFS at December 31, 2021. As of December 31, 2020 (in thousands) 30-89 90 Total Current Total Recorded Commercial: CRE $ 41,320 $ 70,304 $ 111,624 $ 7,244,247 $ 7,355,871 $ — C&I (1) 59,759 45,883 105,642 16,654,606 16,760,248 — Multifamily 47,116 66,664 113,780 8,257,122 8,370,902 — Other commercial 80,993 9,214 90,207 7,365,629 7,455,836 56 Consumer: Residential mortgages (2) 209,274 111,698 320,972 6,673,411 6,994,383 — Home equity loans and lines of credit 31,488 72,197 103,685 4,004,820 4,108,505 — RICs and auto loans 2,944,376 284,985 3,229,361 38,143,329 41,372,690 — Personal unsecured loans (3) 56,041 56,582 112,623 1,605,286 1,717,909 52,807 Other consumer 5,358 1,688 7,046 215,988 223,034 — Total $ 3,475,725 $ 719,215 $ 4,194,940 $ 90,164,438 $ 94,359,378 $ 52,863 (1) C&I loans included $222.3 million of LHFS at December 31, 2020. (2) Residential mortgages included $404.2 million of LHFS at December 31, 2020. (3) Personal unsecured loans included $893.5 million of LHFS at December 31, 2020. (4) RICs and auto loans includes $674.0 million of LHFS at December 31, 2020. (5) Multifamily loans includes $3.8 million of LHFS at December 31, 2020. (6) Other Commercial loans includes $332.0 thousand of LHFS at December 31, 2020. (7) CRE loans include $28.0 million of LHFS at December 31, 2020. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Commercial Lending Asset Quality Indicators The Company's Risk Department performs a credit analysis and classifies certain loans over an internal threshold based on the commercial lending classifications described below: PASS. Asset is well-protected by the current net worth and paying capacity of the obligor or guarantors, if any, or by the fair value less costs to acquire and sell any underlying collateral in a timely manner. SPECIAL MENTION. Asset has potential weaknesses that deserve management’s close attention, which, if left uncorrected, may result in deterioration of the repayment prospects for an asset at some future date. Special mention assets are not adversely classified. SUBSTANDARD. Asset is inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. A well-defined weakness or weaknesses exist that jeopardize the liquidation of the debt. The loans are characterized by the distinct possibility that the Company will sustain some loss if deficiencies are not corrected. DOUBTFUL. Exhibits the inherent weaknesses of a substandard credit. Additional characteristics exist that make collection or liquidation in full highly questionable and improbable, on the basis of currently known facts, conditions and values. Possibility of loss is extremely high, but because of certain important and reasonable specific pending factors which may work to the advantage and strengthening of the credit, an estimated loss cannot yet be determined. LOSS. Credit is considered uncollectible and of such little value that it does not warrant consideration as an active asset. There may be some recovery or salvage value, but there is doubt as to whether, how much or when the recovery would occur. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Each commercial loan is evaluated to determine its risk rating at least annually. The indicators represent the rating for loans as of the date presented based on the most recent assessment performed. Amortized cost basis of loans in the commercial portfolio segment by credit quality indicator, class of financing receivable, and year of origination are summarized as follows: December 31, 2021 Commercial Loan Portfolio (1) (dollars in thousands) Amortized Cost by Origination Year Regulatory Rating: 2021 (3) 2020 2019 2018 2017 Prior Total (4) CRE Pass $ 986,225 $ 1,283,784 $ 1,308,729 $ 918,097 $ 446,715 $ 1,512,165 $ 6,455,715 Special mention — 9,490 26,892 118,103 117,703 35,135 307,323 Substandard 20,291 11,896 131,169 138,652 42,965 118,992 463,965 Doubtful — — — — — — — N/A — — — — — — — Total CRE $ 1,006,516 $ 1,305,170 $ 1,466,790 $ 1,174,852 $ 607,383 $ 1,666,292 $ 7,227,003 C&I Pass $ 3,828,736 $ 3,213,214 $ 2,179,598 $ 1,179,065 $ 574,141 $ 2,042,111 $ 13,016,865 Special mention 11,003 32,268 154,820 31,026 25,176 98,964 353,257 Substandard 62,742 62,305 11,859 50,384 47,020 197,121 431,431 Doubtful — — — — — — — N/A (2) 511,609 258,315 176,542 39,942 5,959 5,156 997,523 Total C&I $ 4,414,090 $ 3,566,102 $ 2,522,819 $ 1,300,417 $ 652,296 $ 2,343,352 $ 14,799,076 Multifamily Pass $ 1,575,287 $ 740,684 $ 1,522,367 $ 820,900 $ 729,510 $ 905,967 $ 6,294,715 Special mention 4,850 — 101,375 71,031 15,125 35,449 227,830 Substandard 3,981 83,994 233,045 345,510 135,289 223,018 1,024,837 Doubtful — — — — — — — N/A — — — — — — — Total Multifamily $ 1,584,118 $ 824,678 $ 1,856,787 $ 1,237,441 $ 879,924 $ 1,164,434 $ 7,547,382 Remaining commercial Pass $ 3,753,502 $ 1,864,509 $ 952,428 $ 446,979 $ 260,112 $ 858,640 $ 8,136,170 Special mention 2,959 — 3,007 5,169 625 1,741 13,501 Substandard 287 569 7,196 2,214 1,786 8,308 20,360 Doubtful — — — — — — — N/A — — — — — — — Total Remaining commercial $ 3,756,748 $ 1,865,078 $ 962,631 $ 454,362 $ 262,523 $ 868,689 $ 8,170,031 Total Commercial loans Pass $ 10,143,750 $ 7,102,191 $ 5,963,122 $ 3,365,041 $ 2,010,478 $ 5,318,883 $ 33,903,465 Special mention 18,812 41,758 286,094 225,329 158,629 171,289 901,911 Substandard 87,301 158,764 383,269 536,760 227,060 547,439 1,940,593 Doubtful — — — — — — — N/A (2) 511,609 258,315 176,542 39,942 5,959 5,156 997,523 Total commercial loans $ 10,761,472 $ 7,561,028 $ 6,809,027 $ 4,167,072 $ 2,402,126 $ 6,042,767 $ 37,743,492 (1) Includes $88.2 million of LHFS at December 31, 2021. (2) Consists of loans that have not been assigned a regulatory rating. (3) Loans originated during the year-to-date ended December 31, 2021. (4) Includes $362.7 million revolving loans converted to term loans. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) December 31, 2020 Commercial Loan Portfolio (1) (dollars in thousands) Amortized Cost by Origination Year Regulatory Rating: 2020 (3) 2019 2018 2017 2016 Prior Total (4) CRE Pass $ 722,210 $ 1,424,392 $ 1,656,560 $ 816,607 $ 542,979 $ 1,536,812 $ 6,699,560 Special mention 28,876 15,480 81,167 43,368 79,555 83,751 332,197 Substandard 8,259 16,609 29,761 33,833 45,936 189,716 324,114 Doubtful — — — — — — — N/A — — — — — — — Total CRE $ 759,345 $ 1,456,481 $ 1,767,488 $ 893,808 $ 668,470 $ 1,810,279 $ 7,355,871 C&I Pass $ 4,661,409 $ 3,365,828 $ 2,798,209 $ 868,373 $ 585,083 $ 2,305,305 $ 14,584,207 Special mention 11,000 136,413 134,388 49,601 99,042 254,102 684,546 Substandard 60,034 15,309 173,900 59,814 84,642 213,908 607,607 Doubtful 3,153 145 80 1,616 1,282 11,226 17,502 N/A(2) 411,319 294,652 75,091 15,101 15,388 54,835 866,386 Total C&I $ 5,146,915 $ 3,812,347 $ 3,181,668 $ 994,505 $ 785,437 $ 2,839,376 $ 16,760,248 Multifamily Pass $ 880,199 $ 1,938,271 $ 1,361,178 $ 1,198,819 $ 503,267 $ 1,365,066 $ 7,246,800 Special mention — 39,433 147,872 110,906 31,348 59,072 388,631 Substandard 5,355 104,945 203,437 148,251 49,445 224,038 735,471 Doubtful — — — — — — — N/A — — — — — — — Total Multifamily $ 885,554 $ 2,082,649 $ 1,712,487 $ 1,457,976 $ 584,060 $ 1,648,176 $ 8,370,902 Remaining commercial Pass $ 3,530,625 $ 1,416,704 $ 766,454 $ 443,244 $ 199,297 $ 1,038,584 $ 7,394,908 Special mention 53 11,096 11,271 105 83 8,102 30,710 Substandard 2,115 3,974 4,181 4,246 5,983 9,160 29,659 Doubtful 351 — 99 — 101 8 559 N/A — — — — — — — Total Remaining commercial $ 3,533,144 $ 1,431,774 $ 782,005 $ 447,595 $ 205,464 $ 1,055,854 $ 7,455,836 Total Commercial loans Pass $ 9,794,443 $ 8,145,195 $ 6,582,401 $ 3,327,043 $ 1,830,626 $ 6,245,767 $ 35,925,475 Special mention 39,929 202,422 374,698 203,980 210,028 405,027 1,436,084 Substandard 75,763 140,837 411,279 246,144 186,006 636,822 1,696,851 Doubtful 3,504 145 179 1,616 1,383 11,234 18,061 N/A(2) 411,319 294,652 75,091 15,101 15,388 54,835 866,386 Total commercial loans $ 10,324,958 $ 8,783,251 $ 7,443,648 $ 3,793,884 $ 2,243,431 $ 7,353,685 $ 39,942,857 (1) Includes $254.5 million of LHFS at December 31, 2020. (2) Consists of loans that have not been assigned a regulatory rating. (3) Loans originated during the year ended December 31, 2020. (4) Includes $599.5 million revolving loans converted to term loans. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Consumer Lending Asset Quality Indicators-Credit Score Consumer financing receivables for which either an internal or external credit score is a core component of the allowance model are summarized by credit score determined at origination as follows: As of December 31, 2021 RICs and auto loans (dollars in thousands) Amortized Cost by Origination Year (3) Credit Score Range 2021 (2) 2020 2019 2018 2017 Prior Total Percent No FICO (1) $ 1,427,962 $ 733,752 $ 449,965 $ 244,829 $ 201,129 $ 108,766 $ 3,166,403 7.4 % <600 7,410,017 3,768,302 2,574,070 1,488,371 580,881 515,318 16,336,959 37.8 % 600-639 3,574,644 1,585,530 1,056,397 537,222 165,318 141,316 7,060,427 16.3 % >=640 8,793,804 4,169,473 2,681,160 718,312 122,569 133,991 16,619,309 38.5 % Total $ 21,206,427 $ 10,257,057 $ 6,761,592 $ 2,988,734 $ 1,069,897 $ 899,391 $ 43,183,098 100.0 % (1) Consists primarily of loans for which credit scores are not available or are not considered in the ALLL model. (2) Loans originated during the year-to-date ended December 31, 2021. (3) Excludes LHFS. As of December 31, 2020 RICs and auto loans (dollars in thousands) Amortized Cost by Origination Year (3) Credit Score Range 2020 (2) 2019 2018 2017 2016 Prior Total Percent No FICO (1) $ 1,326,026 $ 839,412 $ 450,539 $ 484,975 $ 230,382 $ 142,746 $ 3,474,080 8.5 % <600 6,056,260 4,373,991 2,648,215 1,126,742 685,830 634,480 15,525,518 38.2 % 600-639 2,782,566 1,912,731 1,001,985 335,111 229,690 173,501 6,435,584 15.8 % >=640 8,427,478 4,832,173 1,382,133 264,635 200,430 156,611 15,263,460 37.5 % Total $ 18,592,330 $ 11,958,307 $ 5,482,872 $ 2,211,463 $ 1,346,332 $ 1,107,338 $ 40,698,642 100.0 % (1) Consists primarily of loans for which credit scores are not available or are not considered in the ALLL model. (2) Loans originated during the year ended December 31, 2020. (3) Excludes LHFS. Consumer Lending Asset Quality Indicators-FICO and LTV Ratio For both residential and home equity loans, loss severity assumptions are incorporated in the loan and lease loss reserve models to estimate loan balances that will ultimately charge off. These assumptions are based on recent loss experience within various current LTV bands within these portfolios. LTVs are refreshed quarterly by applying Federal Housing Finance Agency Home price index changes at a state-by-state level to the last known appraised value of the property to estimate the current LTV. The Company's CECL loss calculation incorporates the refreshed LTV information to update the distribution of defaulted loans by LTV as well as the associated LGD for each LTV band. Reappraisals on a recurring basis at the individual property level are not considered cost-effective or necessary; however, reappraisals are performed on certain higher risk accounts to support line management activities, default servicing decisions, or when other situations arise for which the Company believes the additional expense is warranted. FICO scores are refreshed quarterly, where possible. The indicators disclosed represent the credit scores for loans as of the date presented based on the most recent assessment performed. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) Residential mortgage and home equity financing receivables by LTV and FICO range are summarized as follows: As of December 31, 2021 Residential Mortgages (1)(3) (dollars in thousands) Amortized Cost by Origination Year FICO Score 2021 (4) 2020 2019 2018 2017 Prior Grand Total N/A (2) LTV <= 70% $ — $ 714 $ — $ — $ 486 $ 2,556 $ 3,756 70.01-80% — — — — — — — 80.01-90% — — — — — — — 90.01-100% — — — — — — — 100.01-110% — — — — — — — LTV>110% — — — — — — — LTV - N/A (2) 11,604 906 677 337 469 2,551 16,544 <600 LTV <= 70% $ 473 $ 3,071 $ 6,423 $ 10,459 $ 15,692 $ 80,996 $ 117,114 70.01-80% 554 890 9,350 6,536 1,992 791 20,113 80.01-90% 1,107 758 122 — 194 323 2,504 90.01-100% 222 — — — — — 222 100.01-110% — — — — — — — LTV>110% — — — — — 1,199 1,199 LTV - N/A(2) — — — — — — — 600-639 LTV <= 70% $ 874 $ 7,579 $ 16,259 $ 5,273 $ 11,251 $ 65,491 $ 106,727 70.01-80% 1,597 3,333 7,608 3,120 1,037 605 17,300 80.01-90% 874 2,668 249 — — 686 4,477 90.01-100% 2,904 — — — — 651 3,555 100.01-110% — — — — — 29 29 LTV>110% — — — — — — — LTV - N/A (2) — — — — — 26 26 640-679 LTV <= 70% $ 11,217 $ 17,410 $ 17,973 $ 21,395 $ 26,162 $ 124,216 $ 218,373 70.01-80% 2,695 4,563 19,042 7,315 833 617 35,065 80.01-90% 4,623 4,128 838 — — 280 9,869 90.01-100% 5,978 — — — — 55 6,033 100.01-110% — — — — — — — LTV>110% — — — — — 120 120 LTV - N/A (2) — — — — — 11 11 680-719 LTV <= 70% $ 53,618 $ 50,541 $ 63,067 $ 33,964 $ 58,213 $ 207,741 $ 467,144 70.01-80% 22,651 13,754 27,627 11,358 1,027 1,842 78,259 80.01-90% 15,135 9,830 — — — 818 25,783 90.01-100% 13,058 — — — — 463 13,521 100.01-110% — — — — — 271 271 LTV>110% — — — — — 263 263 LTV - N/A(2) — — — — — 24 24 720-759 LTV <= 70% $ 151,630 $ 131,054 $ 95,045 $ 67,156 $ 87,133 $ 298,402 $ 830,420 70.01-80% 76,151 32,676 49,429 14,447 785 2,075 175,563 80.01-90% 22,071 19,657 — — — 113 41,841 90.01-100% 17,901 — — — — 673 18,574 100.01-110% — — — — — 71 71 LTV>110% — — — — — 139 139 LTV - N/A (2) — — — — — 123 123 >=760 LTV <= 70% $ 529,277 $ 620,743 $ 318,336 $ 155,536 $ 298,619 $ 1,033,587 $ 2,956,098 70.01-80% 163,425 72,961 90,219 26,116 1,025 4,136 357,882 80.01-90% 22,504 23,897 448 — 557 432 47,838 90.01-100% 19,656 — — — — 281 19,937 100.01-110% — — — — — 490 490 LTV>110% — — — — — 937 937 LTV - N/A (2) — — — — — 345 345 Total - All FICO Bands LTV <= 70% $ 747,089 $ 831,112 $ 517,103 $ 293,783 $ 497,556 $ 1,812,989 $ 4,699,632 70.01-80% 267,073 128,177 203,275 68,892 6,699 10,066 684,182 80.01-90% 66,314 60,938 1,657 — 751 2,652 132,312 90.01-100% 59,719 — — — — 2,123 61,842 100.01-110% — — — — — 861 861 LTV>110% — — — — — 2,658 2,658 LTV - N/A (2) 11,604 906 677 337 469 3,080 17,073 Grand Total $ 1,151,799 $ 1,021,133 $ 722,712 $ 363,012 $ 505,475 $ 1,834,429 $ 5,598,560 (1) Excludes LHFS. (2) Balances in the "N/A" range for LTV or FICO score primarily represent loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable. (3) The ALLL model considers LTV for financing receivables in first lien position and CLTV for financing receivables in second lien position for the Company. (4) Loans originated during the year-to-date ended December 31, 2021. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) As of December 31, 2021 Home Equity Loans and Lines of Credit (2) (in thousands) Amortized Cost by Origination Year FICO Score 2021 (4) 2020 2019 2018 2017 Prior Total Revolving N/A (2) LTV <= 70% $ 376 $ 203 $ 293 $ 133 $ 349 $ 1,141 $ 2,495 $ 2,495 70.01-90% — — — — — — — — 90.01-110% — — — — — — — — LTV>110% — — — — — — — — LTV - N/A (2) 1,532 2,918 3,840 4,801 4,530 67,463 85,084 48,176 <600 LTV <= 70% $ 124 $ 782 $ 3,491 $ 9,835 $ 11,918 $ 107,603 $ 133,753 $ 116,942 70.01-90% 22 — 279 300 45 2,223 2,869 2,779 90.01-110% — — — — — 716 716 657 LTV>110% — — — — — 1,059 1,059 1,035 LTV - N/A (2) — — 25 — 100 60 185 184 600-639 LTV <= 70% $ 332 $ 1,764 $ 5,558 $ 10,950 $ 11,225 $ 91,711 $ 121,540 $ 111,806 70.01-90% 80 — 396 247 74 2,986 3,783 3,469 90.01-110% — — — — — 1,520 1,520 1,347 LTV>110% — — — — — 167 167 167 LTV - N/A (2) — — — — 15 520 535 535 640-679 LTV <= 70% $ 1,955 $ 6,071 $ 16,141 $ 23,548 $ 21,145 $ 149,878 $ 218,738 $ 209,365 70.01-90% 898 582 815 692 26 6,977 9,990 8,433 90.01-110% — — — — — 2,683 2,683 2,491 LTV>110% 66 — — — — 584 650 650 LTV - N/A (2) — — — — — 131 131 114 680-719 LTV <= 70% $ 14,566 $ 28,722 $ 39,326 $ 55,143 $ 51,826 $ 259,309 $ 448,892 $ 437,913 70.01-90% 7,155 788 2,726 1,677 282 9,901 22,529 21,834 90.01-110% 48 — — — — 3,824 3,872 3,600 LTV>110% 221 35 — — — 2,933 3,189 3,189 LTV - N/A (2) — — — — — 156 156 156 720-759 LTV <= 70% $ 29,419 $ 48,535 $ 58,649 $ 70,611 $ 80,215 $ 334,534 $ 621,963 $ 609,953 70.01-90% 11,448 2,044 2,939 1,752 287 12,044 30,514 29,561 90.01-110% 673 — — — — 1,599 2,272 2,211 LTV>110% 493 — — — — 2,539 3,032 2,967 LTV - N/A (2) 13 84 51 — 60 103 311 303 >=760 LTV <= 70% $ 80,540 $ 144,947 $ 173,781 $ 208,180 $ 183,234 $ 900,607 $ 1,691,289 $ 1,657,725 70.01-90% 19,362 4,222 3,948 2,111 102 29,500 59,245 57,819 90.01-110% 797 498 47 3 — 6,180 7,525 6,758 LTV>110% 2,578 587 — — — 2,199 5,364 5,362 LTV - N/A (2) 306 — 7 108 103 659 1,183 1,183 Total - All FICO Bands LTV <= 70% $ 127,312 $ 231,024 $ 297,239 $ 378,400 $ 359,912 $ 1,844,783 $ 3,238,670 $ 3,146,199 LTV 70.01 - 90% 38,965 7,636 11,103 6,779 816 63,631 128,930 123,895 LTV 90.01 - 110% 1,518 498 47 3 — 16,522 18,588 17,064 LTV>110% 3,358 622 — — — 9,481 13,461 13,370 LTV - N/A (2) 1,851 3,002 3,923 4,909 4,808 69,092 87,585 50,651 Grand Total $ 173,004 $ 242,782 $ 312,312 $ 390,091 $ 365,536 $ 2,003,509 $ 3,487,234 $ 3,351,179 (1) - (4) Refer to corresponding notes above. NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES (continued) As of December 31, 2020 Residential Mortgages (1)(3) (dollars in thousands) Amortized Cost by Origination Year FICO Score 2020 (4) 2019 2018 2017 2016 Prior Grand Total N/A(2) LTV <= 70% $ 750 $ — $ 521 $ 500 $ — $ 3,148 $ 4,919 70.01-80% — — — — — — — 80.01-90% — — — — — — — 90.01-100% — — — — — — — 100.01-110% — — — — — — — LTV>110% — — — — — — — LTV - N/A(2) 109,388 2,170 1,200 1,547 1,485 4,410 120,200 <600 LTV |