Segment Information | Segment Information We are organized into the following three operating segments, each of which is a reportable segment, to align with internal management of our worldwide business operations based on product offerings. • Applications . This segment includes pre-configured decision management applications designed for a specific type of business problem or process — such as marketing, account origination, customer management, fraud, collections and insurance claims management — as well as associated professional services. These applications are available to our customers as on-premises software, and many are available as hosted, software-as-a-service (“SaaS”) applications through the FICO ® Analytic Cloud or third-party public clouds, such as those provided by Amazon Web Services (“AWS”). • Scores. This segment includes our business-to-business scoring solutions, our myFICO ® solutions for consumers and associated professional services. Our scoring solutions give our clients access to analytics that can be easily integrated into their transaction streams and decision-making processes. Our scoring solutions are distributed through major credit reporting agencies, as well as services through which we provide our scores to clients directly. • Decision Management Software. This segment is composed of analytic and decision management software tools that clients can use to create their own custom decision management applications, our FICO ® Decision Management Suite, as well as associated professional services. These tools are available to our customers as on-premises software or through the FICO ® Analytic Cloud or third-party public clouds, such as those provided by AWS. Our Chief Executive Officer evaluates segment financial performance based on segment revenues and segment operating income. Segment operating expenses consist of direct and indirect costs principally related to personnel, facilities, consulting, travel and depreciation. Indirect costs are allocated to the segments generally based on relative segment revenues, fixed rates established by management based upon estimated expense contribution levels and other assumptions that management considers reasonable. We do not allocate broad-based incentive expense, share-based compensation expense, restructuring expense, amortization expense, various corporate charges and certain other income and expense measures to our segments. These income and expense items are not allocated because they are not considered in evaluating the segment’s operating performance. Our Chief Executive Officer does not evaluate the financial performance of each segment based on its respective assets, nor capital expenditures where depreciation amounts are allocated to the segments from their internal cost centers as described above. The following tables summarize segment information for the quarters ended December 31, 2019 and 2018 : Quarter Ended December 31, 2019 Applications Scores Decision Management Software Unallocated Corporate Expenses Total (In thousands) Segment revenues: Transactional and maintenance $ 98,837 $ 107,446 $ 14,091 $ — $ 220,374 Professional services 34,023 264 9,738 — 44,025 License 19,318 7,428 7,359 — 34,105 Total segment revenues 152,178 115,138 31,188 — 298,504 Segment operating expense (116,010 ) (17,712 ) (50,645 ) (34,210 ) (218,577 ) Segment operating income (loss) $ 36,168 $ 97,426 $ (19,457 ) $ (34,210 ) 79,927 Unallocated share-based compensation expense (23,145 ) Unallocated amortization expense (1,796 ) Unallocated restructuring and acquisition-related (3,104 ) Operating income 51,882 Unallocated interest expense, net (9,768 ) Unallocated other expense, net (219 ) Income before income taxes $ 41,895 Depreciation expense $ 4,349 $ 116 $ 986 $ 225 $ 5,676 Quarter Ended December 31, 2018 Applications Scores Decision Management Software Unallocated Corporate Expenses Total (In thousands) Segment revenues: Transactional and maintenance $ 97,165 $ 84,821 $ 12,207 $ — $ 194,193 Professional services 31,462 701 8,645 — 40,808 License 19,032 161 8,062 — 27,255 Total segment revenues 147,659 85,683 28,914 — 262,256 Segment operating expense (107,598 ) (13,482 ) (39,562 ) (29,254 ) (189,896 ) Segment operating income (loss) $ 40,061 $ 72,201 $ (10,648 ) $ (29,254 ) 72,360 Unallocated share-based compensation expense (21,854 ) Unallocated amortization expense (1,502 ) Operating income 49,004 Unallocated interest expense, net (9,676 ) Unallocated other expense, net (2,172 ) Income before income taxes $ 37,156 Depreciation expense $ 4,797 $ 125 $ 989 $ 233 $ 6,144 Information about disaggregated revenue by product deployment methods was as follows: Quarter Ended December 31, 2019 Reportable Segments On-Premises SaaS Scores Total Percentage (Dollars in thousands) Applications $ 85,978 $ 66,200 $ — $ 152,178 51 % Scores — — 115,138 115,138 39 % Decision Management Software 23,679 7,509 — 31,188 10 % Total $ 109,657 $ 73,709 $ 115,138 $ 298,504 100 % Quarter Ended December 31, 2018 Reportable Segments On-Premises SaaS Scores Total Percentage (Dollars in thousands) Applications $ 89,595 $ 58,064 $ — $ 147,659 56 % Scores — — 85,683 85,683 33 % Decision Management Software 23,609 5,305 — 28,914 11 % Total $ 113,204 $ 63,369 $ 85,683 $ 262,256 100 % Information about disaggregated revenue by primary geographical markets was as follows: Quarter Ended December 31, 2019 Reportable Segments North America Latin America Europe, Middle East and Africa Asia Pacific Total (In thousands) Applications $ 85,466 $ 9,517 $ 39,784 $ 17,411 $ 152,178 Scores 110,197 284 1,538 3,119 115,138 Decision Management Software 15,587 4,333 7,265 4,003 31,188 Total $ 211,250 $ 14,134 $ 48,587 $ 24,533 $ 298,504 Quarter Ended December 31, 2018 Reportable Segments North America Latin America Europe, Middle East and Africa Asia Pacific Total (In thousands) Applications $ 80,949 $ 18,253 $ 32,562 $ 15,895 $ 147,659 Scores 82,073 514 1,534 1,562 85,683 Decision Management Software 13,824 5,225 6,124 3,741 28,914 Total $ 176,846 $ 23,992 $ 40,220 $ 21,198 $ 262,256 |