Revenue from Contract with Customer Revenue from Contract with Customer (Details) - USD ($) $ in Millions | 3 Months Ended | 12 Months Ended |
Dec. 31, 2018 | Sep. 30, 2018 | Jun. 30, 2018 | Mar. 31, 2018 | Dec. 31, 2017 | Sep. 30, 2017 | Jun. 30, 2017 | Mar. 31, 2017 | Dec. 31, 2018 | Dec. 31, 2017 | Dec. 31, 2016 |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Less: Banking and deposit interest expense | | | | | | | | | | $ 89 | $ 48 | $ 39 |
Total segment net revenues | | | | | | | | | | 12,694 | 11,993 | 11,639 |
Total net revenues | | $ 3,179 | $ 3,292 | $ 3,196 | $ 3,168 | $ 3,180 | $ 3,014 | $ 3,012 | $ 2,926 | 12,835 | 12,132 | 11,800 |
Consolidation, Eliminations [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Total segment net revenues | | | | | | | | | | 1,431 | 1,426 | 1,440 |
Total before eliminations [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 9,336 | 8,845 | 8,310 |
Revenue from other sources | [1] | | | | | | | | | 5,025 | 4,764 | 4,970 |
Total segment gross revenues | | | | | | | | | | 14,361 | 13,609 | 13,280 |
Less: Banking and deposit interest expense | | | | | | | | | | 95 | 51 | 40 |
Total segment net revenues | | | | | | | | | | 14,266 | 13,558 | 13,240 |
Total before eliminations [Member] | Management and financial advice fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 6,120 | 5,766 | 5,204 |
Total before eliminations [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 1,874 | 1,851 | 1,754 |
Total before eliminations [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 453 | 495 | 455 |
Total before eliminations [Member] | Management and financial advice fees [Member] | Advisory fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 2,865 | 2,494 | 2,078 |
Total before eliminations [Member] | Management and financial advice fees [Member] | Financial Planning Fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 318 | 297 | 275 |
Total before eliminations [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 610 | 629 | 642 |
Total before eliminations [Member] | Distribution fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 3,041 | 2,913 | 2,946 |
Total before eliminations [Member] | Distribution fees [Member] | Mutual Fund [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 989 | 1,054 | 1,281 |
Total before eliminations [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 1,430 | 1,384 | 1,327 |
Total before eliminations [Member] | Distribution fees [Member] | Other Investments [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 622 | 475 | 338 |
Total before eliminations [Member] | Other revenues [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 175 | 166 | 160 |
Total Segment [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 9,336 | 8,845 | 8,310 |
Revenue from other sources | [1] | | | | | | | | | 4,867 | 4,610 | 4,775 |
Total segment gross revenues | | | | | | | | | | 14,203 | 13,455 | 13,085 |
Less: Banking and deposit interest expense | | | | | | | | | | 95 | 51 | 40 |
Total segment net revenues | | | | | | | | | | 14,108 | 13,404 | 13,045 |
Total net revenues | | | | | | | | | | 12,694 | 11,993 | 11,639 |
Total Segment [Member] | Consolidation, Eliminations [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Total segment net revenues | | | | | | | | | | 1,414 | 1,411 | 1,406 |
Total Segment [Member] | Management and financial advice fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 6,120 | 5,766 | 5,204 |
Total Segment [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 1,874 | 1,851 | 1,754 |
Total Segment [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 453 | 495 | 455 |
Total Segment [Member] | Management and financial advice fees [Member] | Advisory fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 2,865 | 2,494 | 2,078 |
Total Segment [Member] | Management and financial advice fees [Member] | Financial Planning Fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 318 | 297 | 275 |
Total Segment [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 610 | 629 | 642 |
Total Segment [Member] | Distribution fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 3,041 | 2,913 | 2,946 |
Total Segment [Member] | Distribution fees [Member] | Mutual Fund [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 989 | 1,054 | 1,281 |
Total Segment [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 1,430 | 1,384 | 1,327 |
Total Segment [Member] | Distribution fees [Member] | Other Investments [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 622 | 475 | 338 |
Total Segment [Member] | Other revenues [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 175 | 166 | 160 |
Advice & Wealth Management [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 5,950 | 5,412 | 4,988 |
Revenue from other sources | [1] | | | | | | | | | 328 | 252 | 195 |
Total segment gross revenues | | | | | | | | | | 6,278 | 5,664 | 5,183 |
Less: Banking and deposit interest expense | | | | | | | | | | 89 | 48 | 39 |
Total segment net revenues | | | | | | | | | | 6,189 | 5,616 | 5,144 |
Total net revenues | | | | | | | | | | 5,237 | 4,663 | 4,162 |
Advice & Wealth Management [Member] | Consolidation, Eliminations [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Total segment net revenues | | | | | | | | | | 952 | 953 | 982 |
Advice & Wealth Management [Member] | Management and financial advice fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 3,538 | 3,153 | 2,711 |
Advice & Wealth Management [Member] | Management and financial advice fees [Member] | Advisory fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 2,865 | 2,494 | 2,078 |
Advice & Wealth Management [Member] | Management and financial advice fees [Member] | Financial Planning Fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 318 | 297 | 275 |
Advice & Wealth Management [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 355 | 362 | 358 |
Advice & Wealth Management [Member] | Distribution fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 2,241 | 2,095 | 2,119 |
Advice & Wealth Management [Member] | Distribution fees [Member] | Mutual Fund [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 729 | 765 | 954 |
Advice & Wealth Management [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 890 | 855 | 827 |
Advice & Wealth Management [Member] | Distribution fees [Member] | Other Investments [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 622 | 475 | 338 |
Advice & Wealth Management [Member] | Other revenues [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 171 | 164 | 158 |
Asset Management [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 2,953 | 3,008 | 2,918 |
Revenue from other sources | [1] | | | | | | | | | 58 | 64 | 42 |
Total segment gross revenues | | | | | | | | | | 3,011 | 3,072 | 2,960 |
Total segment net revenues | | | | | | | | | | 3,011 | 3,072 | 2,960 |
Total net revenues | | | | | | | | | | 2,961 | 3,025 | 2,916 |
Asset Management [Member] | Consolidation, Eliminations [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Total segment net revenues | | | | | | | | | | 50 | 47 | 44 |
Asset Management [Member] | Management and financial advice fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 2,517 | 2,548 | 2,429 |
Asset Management [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 1,874 | 1,851 | 1,754 |
Asset Management [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 453 | 495 | 455 |
Asset Management [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 190 | 202 | 220 |
Asset Management [Member] | Distribution fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 433 | 458 | 487 |
Asset Management [Member] | Distribution fees [Member] | Mutual Fund [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 260 | 289 | 327 |
Asset Management [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 173 | 169 | 160 |
Asset Management [Member] | Other revenues [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 3 | 2 | 2 |
Annuities [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 389 | 384 | 366 |
Revenue from other sources | [1] | | | | | | | | | 2,087 | 2,115 | 2,097 |
Total segment gross revenues | | | | | | | | | | 2,476 | 2,499 | 2,463 |
Total segment net revenues | | | | | | | | | | 2,476 | 2,499 | 2,463 |
Total net revenues | | | | | | | | | | 2,120 | 2,148 | 2,130 |
Annuities [Member] | Consolidation, Eliminations [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Total segment net revenues | | | | | | | | | | 356 | 351 | 333 |
Annuities [Member] | Management and financial advice fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 57 | 57 | 56 |
Annuities [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 57 | 57 | 56 |
Annuities [Member] | Distribution fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 332 | 327 | 310 |
Annuities [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 332 | 327 | 310 |
Protection [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 44 | 41 | 38 |
Revenue from other sources | [1] | | | | | | | | | 2,162 | 2,003 | 2,203 |
Total segment gross revenues | | | | | | | | | | 2,206 | 2,044 | 2,241 |
Total segment net revenues | | | | | | | | | | 2,206 | 2,044 | 2,241 |
Total net revenues | | | | | | | | | | 2,145 | 1,982 | 2,195 |
Protection [Member] | Consolidation, Eliminations [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Total segment net revenues | | | | | | | | | | 61 | 62 | 46 |
Protection [Member] | Management and financial advice fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 8 | 8 | 8 |
Protection [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 8 | 8 | 8 |
Protection [Member] | Distribution fees [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 35 | 33 | 30 |
Protection [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 35 | 33 | 30 |
Protection [Member] | Other revenues [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from contracts with customers | | | | | | | | | | 1 | | |
Corporate Segment [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from other sources | [1] | | | | | | | | | 232 | 176 | 238 |
Total segment gross revenues | | | | | | | | | | 232 | 176 | 238 |
Less: Banking and deposit interest expense | | | | | | | | | | 6 | 3 | 1 |
Total segment net revenues | | | | | | | | | | 226 | 173 | 237 |
Total net revenues | | | | | | | | | | 231 | 175 | 236 |
Corporate Segment [Member] | Consolidation, Eliminations [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Total segment net revenues | | | | | | | | | | (5) | (2) | 1 |
Non-Operating [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Revenue from other sources | [1] | | | | | | | | | 158 | 154 | 195 |
Total segment gross revenues | | | | | | | | | | 158 | 154 | 195 |
Total segment net revenues | | | | | | | | | | 158 | 154 | 195 |
Total net revenues | | | | | | | | | | 141 | 139 | 161 |
Non-Operating [Member] | Consolidation, Eliminations [Member] | | | | | | | | | | | | |
Disaggregation of Revenue [Line Items] | | | | | | | | | | | | |
Total segment net revenues | | | | | | | | | | $ 17 | $ 15 | $ 34 |
| |
[1] | Revenues not included in the scope of the revenue from contracts with customers standard. The amounts primarily consist of revenue associated with the manufacturing of insurance and annuity products or financial instruments. | |