Revenue from Contract with Customer (Details) - USD ($) $ in Millions | 3 Months Ended | 6 Months Ended |
Jun. 30, 2019 | Jun. 30, 2018 | Jun. 30, 2019 | Jun. 30, 2018 |
Disaggregation of Revenue [Line Items] | | | | | |
Less: Banking and deposit interest expense | | $ 37 | $ 20 | $ 72 | $ 36 |
Total segment net revenues | | 3,247 | 3,147 | 6,365 | 6,258 |
Total net revenues | | 3,245 | 3,196 | 6,363 | 6,364 |
Consolidation, eliminations [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Total segment net revenues | | 350 | 368 | 686 | 729 |
Total before eliminations [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 2,393 | 2,338 | 4,660 | 4,646 |
Revenue from other sources | [1] | 1,241 | 1,247 | 2,465 | 2,485 |
Total segment gross revenues | | 3,634 | 3,585 | 7,125 | 7,131 |
Less: Banking and deposit interest expense | | 39 | 21 | 76 | 38 |
Total segment net revenues | | 3,595 | 3,564 | 7,049 | 7,093 |
Total before eliminations [Member] | Management and financial advice fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 1,570 | 1,524 | 3,042 | 3,027 |
Total before eliminations [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 442 | 472 | 871 | 952 |
Total before eliminations [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 111 | 109 | 215 | 220 |
Total before eliminations [Member] | Management and financial advice fees [Member] | Advisory fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 779 | 706 | 1,504 | 1,397 |
Total before eliminations [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 84 | 80 | 153 | 148 |
Total before eliminations [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 154 | 157 | 299 | 310 |
Total before eliminations [Member] | Distribution fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 773 | 766 | 1,520 | 1,529 |
Total before eliminations [Member] | Distribution fees [Member] | Mutual funds [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 242 | 252 | 470 | 511 |
Total before eliminations [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 351 | 367 | 685 | 726 |
Total before eliminations [Member] | Distribution fees [Member] | Other Investments [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 180 | 147 | 365 | 292 |
Total before eliminations [Member] | Other revenues [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 50 | 48 | 98 | 90 |
Total Segment [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 2,393 | 2,338 | 4,660 | 4,646 |
Revenue from other sources | [1] | 1,242 | 1,192 | 2,463 | 2,369 |
Total segment gross revenues | | 3,635 | 3,530 | 7,123 | 7,015 |
Less: Banking and deposit interest expense | | 39 | 21 | 76 | 38 |
Total segment net revenues | | 3,596 | 3,509 | 7,047 | 6,977 |
Total net revenues | | 3,247 | 3,147 | 6,365 | 6,258 |
Total Segment [Member] | Consolidation, eliminations [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Total segment net revenues | | 349 | 362 | 682 | 719 |
Total Segment [Member] | Management and financial advice fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 1,570 | 1,524 | 3,042 | 3,027 |
Total Segment [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 442 | 472 | 871 | 952 |
Total Segment [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 111 | 109 | 215 | 220 |
Total Segment [Member] | Management and financial advice fees [Member] | Advisory fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 779 | 706 | 1,504 | 1,397 |
Total Segment [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 84 | 80 | 153 | 148 |
Total Segment [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 154 | 157 | 299 | 310 |
Total Segment [Member] | Distribution fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 773 | 766 | 1,520 | 1,529 |
Total Segment [Member] | Distribution fees [Member] | Mutual funds [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 242 | 252 | 470 | 511 |
Total Segment [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 351 | 367 | 685 | 726 |
Total Segment [Member] | Distribution fees [Member] | Other Investments [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 180 | 147 | 365 | 292 |
Total Segment [Member] | Other revenues [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 50 | 48 | 98 | 90 |
Advice and Wealth Management [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 1,583 | 1,487 | 3,067 | 2,933 |
Revenue from other sources | [1] | 106 | 76 | 211 | 147 |
Total segment gross revenues | | 1,689 | 1,563 | 3,278 | 3,080 |
Less: Banking and deposit interest expense | | 36 | 20 | 71 | 36 |
Total segment net revenues | | 1,653 | 1,543 | 3,207 | 3,044 |
Total net revenues | | 1,423 | 1,296 | 2,758 | 2,557 |
Advice and Wealth Management [Member] | Consolidation, eliminations [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Total segment net revenues | | 230 | 247 | 449 | 487 |
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 954 | 878 | 1,832 | 1,726 |
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Advisory fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 779 | 706 | 1,504 | 1,397 |
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Financial planning fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 84 | 80 | 153 | 148 |
Advice and Wealth Management [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 91 | 92 | 175 | 181 |
Advice and Wealth Management [Member] | Distribution fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 580 | 562 | 1,141 | 1,119 |
Advice and Wealth Management [Member] | Distribution fees [Member] | Mutual funds [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 182 | 184 | 353 | 374 |
Advice and Wealth Management [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 218 | 231 | 423 | 453 |
Advice and Wealth Management [Member] | Distribution fees [Member] | Other Investments [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 180 | 147 | 365 | 292 |
Advice and Wealth Management [Member] | Other revenues [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 49 | 47 | 94 | 88 |
Asset Management [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 706 | 740 | 1,384 | 1,494 |
Revenue from other sources | [1] | 7 | 15 | 18 | 39 |
Total segment gross revenues | | 713 | 755 | 1,402 | 1,533 |
Less: Banking and deposit interest expense | | 1 | | 1 | |
Total segment net revenues | | 712 | 755 | 1,401 | 1,533 |
Total net revenues | | 698 | 743 | 1,374 | 1,509 |
Asset Management [Member] | Consolidation, eliminations [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Total segment net revenues | | 14 | 12 | 27 | 24 |
Asset Management [Member] | Management and financial advice fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 600 | 629 | 1,179 | 1,268 |
Asset Management [Member] | Management and financial advice fees [Member] | Asset Management: Retail [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 442 | 472 | 871 | 952 |
Asset Management [Member] | Management and financial advice fees [Member] | Asset Management: Institutional [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 111 | 109 | 215 | 220 |
Asset Management [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 47 | 48 | 93 | 96 |
Asset Management [Member] | Distribution fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 103 | 110 | 201 | 224 |
Asset Management [Member] | Distribution fees [Member] | Mutual funds [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 60 | 68 | 117 | 137 |
Asset Management [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 43 | 42 | 84 | 87 |
Asset Management [Member] | Other revenues [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 3 | 1 | 4 | 2 |
Annuities [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 93 | 99 | 187 | 197 |
Revenue from other sources | [1] | 527 | 523 | 1,037 | 1,038 |
Total segment gross revenues | | 620 | 622 | 1,224 | 1,235 |
Total segment net revenues | | 620 | 622 | 1,224 | 1,235 |
Total net revenues | | 529 | 532 | 1,045 | 1,055 |
Annuities [Member] | Consolidation, eliminations [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Total segment net revenues | | 91 | 90 | 179 | 180 |
Annuities [Member] | Management and financial advice fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 14 | 15 | 27 | 29 |
Annuities [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 14 | 15 | 27 | 29 |
Annuities [Member] | Distribution fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 81 | 84 | 160 | 168 |
Annuities [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 81 | 84 | 160 | 168 |
Annuities [Member] | Other revenues [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | (2) | | | |
Protection [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 9 | 9 | 18 | 17 |
Revenue from other sources | [1] | 250 | 246 | 503 | 491 |
Total segment gross revenues | | 259 | 255 | 521 | 508 |
Total segment net revenues | | 259 | 255 | 521 | 508 |
Total net revenues | | 244 | 242 | 491 | 479 |
Protection [Member] | Consolidation, eliminations [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Total segment net revenues | | 15 | 13 | 30 | 29 |
Protection [Member] | Management and financial advice fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 2 | 2 | 4 | 3 |
Protection [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 2 | 2 | 4 | 3 |
Protection [Member] | Distribution fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 7 | 7 | 14 | 14 |
Protection [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 7 | 7 | 14 | 14 |
Corporate Segment [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 2 | 3 | 4 | 5 |
Revenue from other sources | [1] | 352 | 332 | 694 | 654 |
Total segment gross revenues | | 354 | 335 | 698 | 659 |
Less: Banking and deposit interest expense | | 2 | 1 | 4 | 2 |
Total segment net revenues | | 352 | 334 | 694 | 657 |
Total net revenues | | 353 | 334 | 697 | 658 |
Corporate Segment [Member] | Consolidation, eliminations [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Total segment net revenues | | (1) | | (3) | (1) |
Corporate Segment [Member] | Management and financial advice fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | | | | 1 |
Corporate Segment [Member] | Management and financial advice fees [Member] | Transaction and other fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | | | | 1 |
Corporate Segment [Member] | Distribution fees [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 2 | 3 | 4 | 4 |
Corporate Segment [Member] | Distribution fees [Member] | Insurance and annuity products [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from contracts with customers | | 2 | 3 | 4 | 4 |
Non-operating Revenue [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Revenue from other sources | [1] | (1) | 55 | 2 | 116 |
Total segment gross revenues | | (1) | 55 | 2 | 116 |
Total segment net revenues | | (1) | 55 | 2 | 116 |
Total net revenues | | (2) | 49 | (2) | 106 |
Non-operating Revenue [Member] | Consolidation, eliminations [Member] | | | | | |
Disaggregation of Revenue [Line Items] | | | | | |
Total segment net revenues | | $ 1 | $ 6 | $ 4 | $ 10 |
| |
[1] | Revenues not included in the scope of the revenue from contracts with customers standard. The amounts primarily consist of revenue associated with insurance and annuity products or financial instruments. | |