Segment and Related Information | 7. Segment and Related Information Our senior management evaluates, oversees and manages the financial performance of our Solid Waste operations through two operating segments. Our East Tier primarily consists of geographic areas located in the Eastern U.S., the Great Lakes region and substantially all of Canada. Our West Tier primarily includes geographic areas located in the Western U.S., including the upper Midwest region, and British Columbia, Canada. Each of our Solid Waste operating segments provides integrated environmental services, including collection, transfer, recycling, and disposal. The East and West Tiers are presented in this report and constitute our existing Solid Waste business. The operating segments not evaluated and overseen through our East and West Tiers are presented herein as “Other” as these operating segments do not meet the criteria to be aggregated with other operating segments and do not meet the quantitative criteria to be separately reported and are not qualitatively significant at this time. Summarized financial information concerning our reportable segments is shown in the following table (in millions): Gross Intercompany Net Income Operating Operating Operating from Revenues Revenues(d) Revenues Operations Three Months Ended September 30: 2023 Solid Waste: East Tier $ 2,789 $ (575) $ 2,214 $ 671 West Tier 2,694 (580) 2,114 653 Solid Waste (a) 5,483 (1,155) 4,328 1,324 Other (b) 930 (60) 870 (13) 6,413 (1,215) 5,198 1,311 Corporate and Other (c) — — — (290) Total $ 6,413 $ (1,215) $ 5,198 $ 1,021 2022 Solid Waste: East Tier $ 2,652 $ (508) $ 2,144 $ 616 West Tier 2,620 (543) 2,077 622 Solid Waste (a) 5,272 (1,051) 4,221 1,238 Other (b) 912 (58) 854 — 6,184 (1,109) 5,075 1,238 Corporate and Other (c) — — — (296) Total $ 6,184 $ (1,109) $ 5,075 $ 942 Gross Intercompany Net Income Operating Operating Operating from Revenues Revenues(d) Revenues Operations Nine Months Ended September 30: 2023 Solid Waste: East Tier $ 8,192 $ (1,678) $ 6,514 $ 1,846 West Tier 7,897 (1,716) 6,181 1,843 Solid Waste (a) 16,089 (3,394) 12,695 3,689 Other (b) 2,686 (172) 2,514 (30) 18,775 (3,566) 15,209 3,659 Corporate and Other (c) — — — (869) Total $ 18,775 $ (3,566) $ 15,209 $ 2,790 2022 Solid Waste: East Tier $ 7,644 $ (1,449) $ 6,195 $ 1,728 West Tier 7,638 (1,573) 6,065 1,779 Solid Waste (a) 15,282 (3,022) 12,260 3,507 Other (b) 2,670 (167) 2,503 19 17,952 (3,189) 14,763 3,526 Corporate and Other (c) — — — (926) Total $ 17,952 $ (3,189) $ 14,763 $ 2,600 (a) Income from operations provided by our Solid Waste business is generally indicative of the margins provided by our collection, landfill, transfer and recycling lines of business and includes elements of profitability from our “Other” segment. From time to time, the operating results of our reportable segments are significantly affected by certain transactions or events that management believes are not indicative or representative of our results. Income from operations in our Solid Waste business increased primarily due to revenue growth in our collection and disposal business driven by yield. These increases were partially offset by (i) inflationary cost pressures; (ii) labor cost increases from frontline employee wage adjustments and annual merit increases and (iii) reduced profitability in our recycling business from the decline in recycling commodity prices. In addition, fuel tax credits in 2022 were not recognized until August 2022 due to the timing of the Inflation Reduction Act of 2022 (“IRA”). This created a $26 million negative impact to income from operations for the three months ended September 30, 2023, but is broadly flat for the nine months ended September 30, 2023. (b) “Other” includes (i) elements of our Strategic Business Solutions (“WMSBS”) business that are not included in the operations of our reportable segments; (ii) elements of our sustainability business that includes landfill gas-to-energy operations managed by our WM Renewable Energy business, our Sustainability and Environmental Solutions business and recycling brokerage services and not included in the operations of our reportable segments; (iii) certain other expanded service offerings and solutions and (iv) the results of non-operating entities that provide financial assurance and self-insurance support for our Solid Waste business, net of intercompany activity. The decrease in income from operations was due to (i) reduced profitability in our WM Renewable Energy business primarily driven by decreases in the value of energy prices and renewable fuel standard credits and (ii) the decline in recycling brokerage commodity prices affecting profitability in our recycling business. (c) “Corporate and Other” operating results reflect certain costs incurred for various support services that are not allocated to our reportable segments. These support services include, among other things, treasury, legal, digital, tax, insurance, centralized service center processes, other administrative functions and the maintenance of our closed landfills. Income from operations for “Corporate and Other” also includes costs associated with our long-term incentive program. The improvement in income from operations was primarily driven by (i) lower annual incentive compensation costs; (ii) lower professional fees in connection with investments in our digital program, as certain strategic projects have now been implemented and (iii) a charge during the first quarter of 2022 to adjust an indirect wholly-owned subsidiary’s estimated potential share of the liability for a proposed environmental remediation plan at a closed site. These lower costs were partially offset by annual merit increases and litigation costs. (d) Intercompany operating revenues reflect each segment’s total intercompany sales, including intercompany sales within a segment and between segments. Transactions within and between segments are generally made on a basis intended to reflect the market value of the service . The mix of operating revenues from our major lines of business are as follows (in millions): Three Months Ended Nine Months Ended September 30, September 30, 2023 2022 2023 2022 Commercial $ 1,464 $ 1,392 $ 4,300 $ 4,034 Industrial 982 966 2,889 2,744 Residential 875 846 2,595 2,483 Other collection 193 187 556 521 Total collection 3,514 3,391 10,340 9,782 Landfill 1,261 1,197 3,678 3,442 Transfer 594 562 1,719 1,602 Recycling 366 420 1,094 1,341 Other (a) 678 614 1,944 1,785 Intercompany (b) (1,215) (1,109) (3,566) (3,189) Total $ 5,198 $ 5,075 $ 15,209 $ 14,763 (a) The “Other” line of business includes (i) certain services provided by our WMSBS business; (ii) certain services within our sustainability business including our landfill gas-to-energy operations managed by our WM Renewable Energy business; (iii) certain other expanded service offerings and solutions and (iv) the results of non-operating entities that provide financial assurance and self-insurance support for our Solid Waste business, net of intercompany activity. Revenue attributable to collection, landfill, transfer and recycling services provided by our “Other” businesses has been reflected as a component of the relevant line of business for purposes of presentation in this table. (b) Intercompany revenues between lines of business are eliminated in the Condensed Consolidated Financial Statements included within this report. Fluctuations in our operating results may be caused by many factors, including period-to-period changes in the relative contribution of revenue by each line of business, changes in commodity prices and general economic conditions. Our revenues and income from operations typically reflect seasonal patterns. Our operating revenues tend to be somewhat higher in summer months, primarily due to the higher construction and demolition waste volumes. The volumes of industrial and residential waste in certain regions where we operate also tend to increase during the summer months. Our second and third quarter revenues and results of operations typically reflect these seasonal trends. Service or operational disruptions caused by severe storms, extended periods of inclement weather or climate events can significantly affect the operating results of the geographic areas affected. Extreme weather events may also lead to supply chain disruption and delayed project development, or disruption of our customers’ businesses, reducing the amount of waste generated by their operations. Conversely, certain destructive weather and climate conditions, such as wildfires in the Western U.S. and hurricanes that most often impact our operations in the Southern and Eastern U.S. during the second half of the year, can increase our revenues in the geographic areas affected as a result of the waste volumes generated by these events. While weather-related and other event-driven special projects can boost revenues through additional work for a limited time, due to significant start-up costs and other factors, such revenue can generate earnings at comparatively lower margins. |