Citigroup (C) 8-K Results of Operations and Financial Condition

Exhibit 99.2

CITIGROUP - QUARTERLY FINANCIAL DATA SUPPLEMENT	1Q12

	Page Number
Citigroup Consolidated
Financial Summary	1
Consolidated Statement of Income	2
Consolidated Balance Sheet	3
Segment Detail
Net Revenues	4
Income	5
Citicorp
Income Statement and Balance Sheet Data	6
Global Consumer Banking	7 - 8
North America	9 - 11
EMEA	12 - 13
Latin America	14 - 15
Asia	16 - 17
Institutional Clients Group (ICG)	18
Securities and Banking	19
Transaction Services	20
Regional Totals
North America	21
EMEA	22
Latin America	23
Asia	24
Citi Holdings
Income Statement and Balance Sheet Data	25
Brokerage and Asset Management	26
Local Consumer Lending	27 - 29
Special Asset Pool	30
Corporate / Other	31
Citigroup Supplemental Detail
Average Balances and Interest Rates	32
Deposits	33
Loans	34
Consumer Loan Delinquency Amounts and Ratios
90+ Days	35
30-89 Days	36
Allowance for Credit Losses
Total Citigroup	37
Consumer and Corporate	38 - 39
Components of Provision for Loan Losses
Citicorp	40
Citi Holdings / Total Citigroup	41
Non-Accrual Assets
Total Citigroup	42
Citicorp	43
Citi Holdings	44
Reconciliation of Non-GAAP Financial Measures	45

CITIGROUP — FINANCIAL SUMMARY (In millions of dollars, except per share amounts, and as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Total Revenues, Net of Interest Expense	$	19,726		$	20,622		$	20,831		$	17,174		$	19,406		(2	)%
Total Operating Expenses	12,326			12,936			12,460			13,211			12,319			—
Net Credit Losses	6,269			5,147			4,514			4,108			3,955			(37	)%
Credit Reserve Build / (Release)	(3,370		)	(1,966		)	(1,465		)	(1,464		)	(1,127		)	67	%
Provision for Unfunded Lending Commitments	25			(13		)	43			(4		)	(38		)	NM
Provision for Benefits & Claims	260			219			259			234			229			(12	)%
Provision for Credit Losses and for Benefits and Claims	3,184			3,387			3,351			2,874			3,019			(5	)%
Income from Continuing Operations before Income Taxes	4,216			4,299			5,020			1,089			4,068			(4	)%
Income Taxes (benefits)	1,185			967			1,278			91			1,006			(15	)%
Income from Continuing Operations	$	3,031		$	3,332		$	3,742		$	998		$	3,062		1	%
Income (Loss) from Discontinued Operations, net of Taxes	40			71			1			—			(5		)	NM
Net Income before Attribution of Noncontrolling Interests	3,071			3,403			3,743			998			3,057			—
Net Income Attributable to Noncontrolling Interests	72			62			(28		)	42			126			75	%
Citigroup’s Net Income	$	2,999		$	3,341		$	3,771		$	956		$	2,931		(2	)%
Diluted Earnings Per Share (1):
Income from Continuing Operations	$	0.97		$	1.07		$	1.23		$	0.31		$	0.96		(1	)%
Citigroup’s Net Income	$	0.99		$	1.09		$	1.23		$	0.31		$	0.95		(4	)%
Shares (in millions) (1):
Average Basic	2,904.4			2,908.6			2,910.8			2,915.2			2,926.2			1	%
Average Diluted	2,996.6			2,997.0			2,998.6			3,003.0			3,014.5			1	%
Common Shares Outstanding, at period end	2,920.6			2,917.9			2,923.7			2,923.9			2,932.2			—
Preferred Dividends - Basic	$	4		$	9		$	4		$	9		$	4
Preferred Dividends - Diluted	$	4		$	9		$	4		$	9		$	4
Income Allocated to Unrestricted Common Shareholders - Basic
Income from Continuing Operations	$	2,920		$	3,200		$	3,696		$	930		$	2,878		(1	)%
Citigroup’s Net Income	$	2,960		$	3,270		$	3,697		$	930		$	2,873		(3	)%
Income Allocated to Unrestricted Common Shareholders - Diluted
Income from Continuing Operations	$	2,921		$	3,206		$	3,702		$	933		$	2,882		(1	)%
Citigroup’s Net Income	$	2,961		$	3,276		$	3,703		$	933		$	2,877		(3	)%
Financial Ratios:
Tier 1 Common Ratio	11.34		%	11.62		%	11.71		%	11.80		%	12.4		%*
Tier 1 Capital Ratio	13.26		%	13.55		%	13.45		%	13.55		%	14.2		%*
Total Capital Ratio	16.98		%	17.18		%	16.89		%	16.99		%	17.6		%*
Leverage Ratio	7.00		%	7.05		%	7.01		%	7.19		%	7.5		%*
Return on Average Common Equity	7.3		%	7.7		%	8.4		%	2.1		%	6.5		%*
Balance Sheet Data, EOP (in billions of dollars, except Book Value per Share):
Total Assets	$	1,947.8		$	1,956.6		$	1,936.0		$	1,873.9		$	1,944.5	*	—
Total Deposits	865.9			866.3			851.3			865.9			906.1		*	5	%
Citigroup’s Stockholders’ Equity	171.0			176.4			177.4			177.8			181.8		*	6	%
Citigroup Equity and Trust Securities (included in LT Debt)	189.0			192.4			193.5			193.9			197.9		*	5	%
Book Value Per Share (1)	$	58.46		$	60.34		$	60.56		$	60.70		$	61.90	*	6	%
Tangible Book Value Per Share (1)	$	46.87		$	48.75		$	49.50		$	49.74		$	50.90	*	9	%
Direct Staff (in thousands)	260			263			267			266			263			1	%

(1)	Earnings per share, book value per share and tangible book value per share reflect Citigroup’s 1-for-10 reverse stock split which was effective May 6, 2011. Tangible book value per share is a non-GAAP financial measure. See page 45 for a reconciliation of this measure to its most comparable GAAP measure.
Note: Ratios and returns are calculated based on the displayed numbers.
NM Not meaningful
*	Preliminary
Reclassified to conform to the current period’s presentation.

1

CITIGROUP CONSOLIDATED STATEMENT OF INCOME (In millions of dollars)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Revenues
Interest revenue	$	18,155		$	18,586		$	18,145		$	17,795		$	17,537		(3	)%
Interest expense	6,053			6,438			6,031			5,712			5,590			(8	)%
Net interest revenue	12,102			12,148			12,114			12,083			11,947			(1	)%
Commissions and fees	3,368			3,557			3,043			2,882			3,138			(7	)%
Principal transactions	3,167			2,616			2,103			(652		)	1,931			(39	)%
Administrative and other fiduciary fees	1,097			1,068			945			885			981			(11	)%
Realized gains (losses) on investments	580			583			765			69			2,002			NM
Other-than temporary impairment losses on investments and other assets (1)	(1,707		)	(171		)	(146		)	(230		)	(1,382		)	19	%
Insurance premiums	672			684			658			633			635			(6	)%
Other revenue	447			137			1,349			1,504			154			(66	)%
Total non-interest revenues	7,624			8,474			8,717			5,091			7,459			(2	)%
Total revenues, net of interest expense	19,726			20,622			20,831			17,174			19,406			(2	)%
Provisions for Credit Losses and for Benefits and Claims
Net credit losses	6,269			5,147			4,514			4,108			3,955			(37	)%
Credit reserve build / (release)	(3,370		)	(1,966		)	(1,465		)	(1,464		)	(1,127		)	67	%
Provision for loan losses	2,899			3,181			3,049			2,644			2,828			(2	)%
Policyholder benefits and claims	260			219			259			234			229			(12	)%
Provision for unfunded lending commitments	25			(13		)	43			(4		)	(38		)	NM
Total provisions for credit losses and for benefits and claims	3,184			3,387			3,351			2,874			3,019			(5	)%
Operating Expenses
Compensation and benefits	6,409			6,669			6,223			6,387			6,385			—
Premises and Equipment	825			832			860			809			799			(3	)%
Technology / communication expense	1,214			1,275			1,306			1,338			1,382			14	%
Advertising and marketing expense	397			627			635			687			503			27	%
Other operating	3,481			3,533			3,436			3,990			3,250			(7	)%
Total operating expenses	12,326			12,936			12,460			13,211			12,319			—
Income from Continuing Operations before Income Taxes	4,216			4,299			5,020			1,089			4,068			(4	)%
Provision (benefits) for income taxes	1,185			967			1,278			91			1,006			(15	)%
Income from Continuing Operations	3,031			3,332			3,742			998			3,062			1	%
Discontinued Operations (2)
Income (Loss) from Discontinued Operations	60			(17		)	(5		)	(15		)	(3		)
Gain (Loss) on Sale	4			126			16			9			(1		)
Provision (benefits) for income taxes	24			38			10			(6		)	1
Income (Loss) from Discontinued Operations, net of taxes	40			71			1			—			(5		)	NM
Net Income before attribution of Noncontrolling Interests	3,071			3,403			3,743			998			3,057			—
Net Income attributable to noncontrolling interests	72			62			(28		)	42			126			75	%
Citigroup’s Net Income	$	2,999		$	3,341		$	3,771		$	956		$	2,931		(2	)%

(1)	First quarter of 2012 includes the recognition of a $1,181 million impairment charge related to Citi’s investment in Akbank T.A.S.
(2)	Discontinued operations includes:
	a)	The sale of Nikko Cordial Securities to Sumitomo Mitsui Banking Corporation.
	b)	The sale of The Student Loan Corporation.
	c)	The sale of the Egg Credit Card business.
NM Not meaningful
Reclassified to conform to the current period’s presentation.

2

CITIGROUP CONSOLIDATED BALANCE SHEET (In millions of dollars)

																Mar 31, 2012
																vs.
	March 31,			June 30,			September 30,			December 31,			March 31,			Dec 31, 2011
	2011			2011			2011			2011			2012 (1)			Inc (Decr)
Assets
Cash and due from banks (including segregated cash and other deposits)	$	27,842		$	27,766		$	28,950		$	28,701		$	26,605		(7	)%
Deposits with banks	163,603			156,181			159,338			155,784			183,949			18	%
Fed funds sold and securities borr’d or purch under agree. to resell	261,120			283,976			290,645			275,849			289,057			5	%
Brokerage receivables	40,901			40,695			37,992			27,777			39,443			42	%
Trading account assets	323,110			322,349			320,637			291,734			307,050			5	%
Investments
Available-for-sale and non-marketable equity securities	311,773			294,664			273,791			281,930			287,197			2	%
Held-to-maturity	15,484			14,910			12,866			11,483			10,126			(12	)%
Total Investments	327,257			309,574			286,657			293,413			297,323			1	%
Loans, net of unearned income
Consumer	438,429			439,939			424,212			423,340			416,103			(2	)%
Corporate	198,707			207,561			213,027			223,902			231,919			4	%
Loans, net of unearned income	637,136			647,500			637,239			647,242			648,022			—
Allowance for loan losses	(36,568		)	(34,362		)	(32,052		)	(30,115		)	(29,020		)	4	%
Total loans, net	600,568			613,138			605,187			617,127			619,002			—
Goodwill	26,339			26,621			25,496			25,413			25,810			2	%
Intangible assets (other than MSRs)	7,280			7,136			6,800			6,600			6,413			(3	)%
Mortgage servicing rights (MSRs)	4,690			4,258			2,852			2,569			2,691			5	%
Other assets	162,433			164,932			171,438			148,911			147,180			—
Assets related to discontinued operations held for sale	2,672			—			—			—			—			—
Total assets	$	1,947,815		$	1,956,626		$	1,935,992		$	1,873,878		$	1,944,523		4	%
Liabilities
Non-interest-bearing deposits in U.S. offices	$	81,839		$	86,631		$	103,129		$	119,437		$	122,405		2	%
Interest-bearing deposits in U.S. offices	222,613			220,436			218,595			223,851			228,357			2	%
Total U.S. Deposits	304,452			307,067			321,724			343,288			350,762			2	%
Non-interest-bearing deposits in offices outside the U.S.	61,851			61,898			58,564			57,357			60,691			6	%
Interest-bearing deposits in offices outside the U.S.	499,560			497,345			470,993			465,291			494,659			6	%
Total International Deposits	561,411			559,243			529,557			522,648			555,350			6	%
Total deposits	865,863			866,310			851,281			865,936			906,112			5	%
Fed funds purch and securities loaned or sold under agree. to repurch.	187,825			203,843			223,612			198,373			226,008			14	%
Brokerage payables	50,394			57,245			56,093			56,696			56,966			—
Trading account liabilities	146,346			152,307			148,851			126,082			135,956			8	%
Short-term borrowings	78,622			72,889			65,818			54,441			55,611			2	%
Long-term debt	376,541			352,458			333,824			323,505			311,079			(4	)%
Other liabilities (2)	68,792			72,929			77,171			69,272			69,068			0	%
Liabilities related to discontinued operations held for sale	39			—			—			—			—			—
Total liabilities	$	1,774,422		$	1,777,981		$	1,756,650		$	1,694,305		$	1,760,800		4	%
Equity
Stockholders’ Equity
Preferred Stock	$	312		$	312		$	312		$	312		$	312		—
Common Stock	29			29			29			29			29			—
Additional paid-in capital	103,004			103,475			105,562			105,804			105,787			—
Retained earnings	82,554			85,857			89,602			90,520			93,310			3	%
Treasury stock	(878		)	(1,087		)	(1,089		)	(1,071		)	(883		)	18	%
Accumulated other comprehensive income (loss)	(13,984		)	(12,222		)	(17,044		)	(17,788		)	(16,735		)	6	%
Total Common Equity	$	170,725		$	176,052		$	177,060		$	177,494		$	181,508		2	%
Total Citigroup stockholders’ equity	$	171,037		$	176,364		$	177,372		$	177,806		$	181,820		2	%
Noncontrolling interests	2,356			2,281			1,970			1,767			1,903			8	%
Total equity	173,393			178,645			179,342			179,573			183,723			2	%
Total liabilities and equity	$	1,947,815		$	1,956,626		$	1,935,992		$	1,873,878		$	1,944,523		4	%

(1)	Preliminary
(2)	Includes allowance for credit losses for letters of credit and unfunded lending commitments of $1,105 million for the first quarter of 2011, $1,097 million for the second quarter of 2011, $1,139 million for the third quarter of 2011, $1,136 million for the fourth quarter of 2011 and $1,097 million for the first quarter of 2012, respectively.
NM Not meaningful
Reclassified to conform to the current period’s presentation.

3

CITIGROUP SEGMENT DETAIL NET REVENUE (In millions of dollars)

															1Q12 vs.
	1Q			2Q		3Q			4Q			1Q			1Q11 Increase/
	2011			2011		2011			2011			2012			(Decrease)
CITICORP
Global Consumer Banking
North America	$	4,943		$	4,949	$	5,100		$	5,167		$	5,198		5	%
EMEA	421			410		379			348			378			(10	)%
Latin America	2,294			2,408		2,417			2,350			2,441			6	%
Asia	1,896			2,026		2,067			2,020			1,997			5	%
Total	9,554			9,793		9,963			9,885			10,014			5	%
Securities and Banking
North America	2,328			2,125		2,445			660			1,348			(42	)%
EMEA	2,061			1,642		2,299			1,219			1,954			(5	)%
Latin America	588			682		521			579			755			28	%
Asia	1,045			1,033		1,460			736			1,218			17	%
Total	6,022			5,482		6,725			3,194			5,275			(12	)%
Transaction Services
North America	610			609		620			605			641			5	%
EMEA	837			898		893			858			894			7	%
Latin America	417			439		444			413			451			8	%
Asia	698			731		759			748			757			8	%
Total	2,562			2,677		2,716			2,624			2,743			7	%
Total Citicorp	18,138			17,952		19,404			15,703			18,032			(1	)%
Corporate / Other	(61		)	263		300			383			500			NM
Total Citicorp & Corp / Other	18,077			18,215		19,704			16,086			18,532			3	%
CITI HOLDINGS
Brokerage and Asset Management	137			47		55			43			(46		)	NM
Local Consumer Lending	1,519			1,345		1,299			1,279			1,326			(13	)%
Special Asset Pool	(7		)	1,015		(227		)	(234		)	(406		)	NM
Total Citi Holdings	1,649			2,407		1,127			1,088			874			(47	)%
Total Citigroup - Net Revenues	$	19,726		20,622		20,831			17,174			$	19,406		(2	)%
Credit valuation adjustment (CVA) on derivatives (excluding monolines), net of hedges; and debt valuation adjustments (DVA) on Citigroup’s fair value option debt (*)	(256		)	164		1,938			(40		)	(1,288		)	NM
Total Citigroup - Net Revenues - Excluding DVA/CVA	$	19,982		$	20,458	$	18,893		$	17,214		$	20,694		4	%

(*)	Included, as applicable, in Citicorp-Securities and Banking and Citi Holdings-Brokerage and Asset Management & Special Asset Pool lines above.
NM Not meaningful
Reclassified to conform to the current period’s presentation.

4

CITIGROUP
SEGMENT DETAIL
INCOME

(In millions of dollars)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Income from Continuing Operations:
CITICORP
Global Consumer Banking
North America	$	937		$	1,111		$	1,103		$	944		$	1,317		41	%
EMEA	57			33			9			(4		)	(7		)	NM
Latin America	473			396			339			370			375			(21	)%
Asia	453			479			562			410			503			11	%
Total	1,920			2,019			2,013			1,720			2,188			14	%
Securities and Banking
North America	464			347			674			(441		)	128			(72	)%
EMEA	764			341			735			160			512			(33	)%
Latin America	273			296			207			198			342			25	%
Asia	210			210			526			(51		)	307			46	%
Total	1,711			1,194			2,142			(134		)	1,289			(25	)%
Transaction Services
North America	106			129			112			68			126			19	%
EMEA	275			286			286			283			315			15	%
Latin America	172			160			168			139			178			3	%
Asia	283			289			316			277			302			7	%
Total	836			864			882			767			921			10	%
Total Citicorp	4,467			4,077			5,037			2,353			4,398			(2	)%
Corporate / Other	(479		)	(134		)	(74		)	(41		)	(312		)	35	%
Total Citicorp & Corp / Other	3,988			3,943			4,963			2,312			4,086			2	%
CITI HOLDINGS
Brokerage and Asset Management	(10		)	(100		)	(83		)	(93		)	(136		)	NM
Local Consumer Lending	(1,009		)	(1,189		)	(1,011		)	(1,204		)	(633		)	37	%
Special Asset Pool	62			678			(127		)	(17		)	(255		)	NM
Total Citi Holdings	(957		)	(611		)	(1,221		)	(1,314		)	(1,024		)	(7	)%
Income From Continuing Operations	3,031			3,332			3,742			998			3,062			1	%
Discontinued Operations	40			71			1			—			(5		)
Net Income Attributable to Noncontrolling Minority Interests	72			62			(28		)	42			126			75	%
Citigroup’s Net Income	$	2,999		$	3,341		$	3,771		$	956		$	2,931		(2	)%

NM Not meaningful

Reclassified to conform to the current period’s presentation.

5

CITICORP
STATEMENT OF INCOME AND BALANCE SHEET DATA
(In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Revenues
Net interest revenue	$	11,059		$	11,163		$	11,363		$	11,153		$	11,233		2	%
Non-interest revenue	7,079			6,789			8,041			4,550			6,799			(4	)%
Total revenues, net of interest expense	18,138			17,952			19,404			15,703			18,032			(1	)%
Provisions for Credit Losses and for Benefits and Claims
Net credit losses	3,250			2,982			2,632			2,595			2,220			(32	)%
Credit reserve build / (release)	(1,811		)	(1,391		)	(932		)	(851		)	(576		)	68	%
Provision for loan losses	1,439			1,591			1,700			1,744			1,644			14	%
Provision for benefits & claims	55			36			56			45			58			5	%
Provision for unfunded lending commitments	4			(5		)	45			48			(12		)	NM
Total provisions for credit losses and for benefits and claims	1,498			1,622			1,801			1,837			1,690			13	%
Total operating expenses	10,236			10,669			10,427			10,844			10,305			1	%
Income from Continuing Operations before
Income Taxes	6,404			5,661			7,176			3,022			6,037			(6	)%
Provision for income taxes	1,937			1,584			2,139			669			1,639			(15	)%
Income from Continuing Operations	4,467			4,077			5,037			2,353			4,398			(2	)%
Net Income (loss) attributable to noncontrolling interests	11			12			6			27			61			NM
Citicorp’s Net Income	$	4,456		$	4,065		$	5,031		$	2,326		$	4,337		(3	)%
Balance Sheet Data (in billions of dollars):
Total EOP Assets	$	1,372		$	1,423		$	1,406		$	1,365		$	1,424		4	%
Average Assets	$	1,366		$	1,422		$	1,423		$	1,390		$	1,400		2	%
Return on Assets	1.32		%	1.15		%	1.40		%	0.66		%	1.25		%
Total EOP Deposits	$	787		$	791		$	779		$	799		$	839		7	%

NM Not meaningful

Reclassified to conform to the current period’s presentation.

6

CITICORP
GLOBAL CONSUMER BANKING
Page 1
(In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	7,332		$	7,411		$	7,515		$	7,425		$	7,373		1	%
Non-Interest Revenue	2,222			2,382			2,448			2,460			2,641			19	%
Total Revenues, Net of Interest Expense	9,554			9,793			9,963			9,885			10,014			5	%
Total Operating Expenses	5,091			5,357			5,382			5,578			5,210			2	%
Net Credit Losses	3,040			2,832			2,545			2,423			2,278			(25	)%
Credit Reserve Build / (Release)	(1,417		)	(1,335		)	(964		)	(713		)	(734		)	48	%
Provision for Unfunded Lending Commitments	—			3			—			—			(1		)	—
Provision for Benefits & Claims	55			36			56			45			58			5	%
Provision for Loan Losses and for Benefits and Claims	1,678			1,536			1,637			1,755			1,601			(5	)%
Income from Continuing Operations before Taxes	2,785			2,900			2,944			2,552			3,203			15	%
Income Taxes	865			881			931			832			1,015			17	%
Income from Continuing Operations	1,920			2,019			2,013			1,720			2,188			14	%
Net Income (loss) Attributable to Noncontrolling Interests	(2		)	3			1			(2		)	1			NM
Net Income	$	1,922		$	2,016		$	2,012		$	1,722		$	2,187		14	%
Average Assets (in billions of dollars)	$	367		$	377		$	380		$	380		$	384		5	%
Return on Assets	2.12		%	2.14		%	2.10		%	1.80		%	2.29		%
Net Credit Losses as a % of Average Loans	4.56		%	4.12		%	3.64		%	3.44		%	3.19		%
Revenue by Business
Retail Banking	$	3,934		$	4,143		$	4,173		$	4,148		$	4,518		15	%
Cards (1)	5,620			5,650			5,790			5,737			5,496			(2	)%
Total	$	9,554		$	9,793		$	9,963		$	9,885		$	10,014		5	%
Net Credit Losses by Business
Retail Banking	$	281		$	302		$	298		$	309		$	282		—
Cards (1)	2,759			2,530			2,247			2,114			1,996			(28	)%
Total	$	3,040		$	2,832		$	2,545		$	2,423		$	2,278		(25	)%
Income (loss) from Continuing Operations by Business
Retail Banking	$	679		$	631		$	628		$	585		$	812		20	%
Cards (1)	1,241			1,388			1,385			1,135			1,376			11	%
Total	$	1,920		$	2,019		$	2,013		$	1,720		$	2,188		14	%

(1) Includes both Citi-Branded Cards and Citi Retail Services.

NM Not meaningful

Reclassified to conform to the current period’s presentation.

7

CITICORP
GLOBAL CONSUMER BANKING
Page 2

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)
Branches (actual)	4,205			4,212			4,192			4,204			4,150			(1	)%
Accounts (in millions)	61.0			61.8			62.4			62.3			64.1			5	%
Average Deposits	$	309.7		$	316.9		$	315.4		$	313.2		$	318.6		3	%
Investment Sales (International Only)	$	20.2		$	17.9		$	14.8		$	12.5		$	19.0		(6	)%
Investment AUMs	$	133.9		$	138.7		$	122.4		$	126.2		$	137.6		3	%
Average Loans	$	119.8		$	127.1		$	129.2		$	131.4		$	139.3		16	%
EOP Loans:
Real Estate Lending	$	63.9		$	66.9		$	67.1		$	70.8		$	73.8		15	%
Commercial Markets	35.4			37.1			36.3			36.4			38.1			8	%
Personal and Other	24.3			25.5			24.5			26.8			28.1			16	%
EOP Loans	$	123.6		$	129.5		$	127.9		$	134.0		$	140.0		13	%
Net Interest Revenue (in millions) (1)	$	2,642		$	2,705		$	2,724		$	2,705		$	2,746		4	%
As a % of Average Loans	8.94		%	8.54		%	8.36		%	8.17		%	7.93		%
Net Credit Losses (in millions)	$	281		$	302		$	298		$	309		$	282		—
As a % of Average Loans	0.95		%	0.95		%	0.92		%	0.93		%	0.81		%
Loans 90+ Days Past Due (in millions) (2)	$	801		$	812		$	761		$	737		$	811		1	%
As a % of EOP Loans	0.65		%	0.63		%	0.60		%	0.56		%	0.58		%
Loans 30-89 Days Past Due (in millions) (2)	$	1,143		$	1,088		$	977		$	1,040		$	1,032		(10	)%
As a % of EOP Loans	0.93		%	0.85		%	0.77		%	0.78		%	0.74		%
Cards Key Indicators (in millions of dollars, except as otherwise noted)
EOP Open Accounts	137.6			137.3			137.1			137.6			135.0			(2	)%
Purchase Sales	$	80.8		$	90.4		$	89.8		$	95.2		$	85.4		6	%
Average Loans (in billions) (3)	$	150.3		$	148.4		$	148.5		$	148.4		$	148.3		(1	)%
EOP Loans (in billions) (3)	$	147.5		$	150.5		$	147.5		$	153.4		$	146.2		(1	)%
Average Yield (4)	14.49		%	14.28		%	14.18		%	14.00		%	14.04		%
Net Interest Revenue (5)	$	4,688		$	4,705		$	4,791		$	4,718		$	4,627		(1	)%
As a % of Average Loans (5)	12.65		%	12.72		%	12.80		%	12.61		%	12.55		%
Net Credit Losses	$	2,759		$	2,530		$	2,247		$	2,114		$	1,996		(28	)%
As a % of Average Loans	7.44		%	6.84		%	6.00		%	5.65		%	5.41		%
Net Credit Margin (6)	$	2,844		$	3,106		$	3,525		$	3,610		$	3,487		23	%
As a % of Average Loans (6)	7.67		%	8.39		%	9.42		%	9.65		%	9.46		%
Loans 90+ Days Past Due	$	3,285		$	2,893		$	2,622		$	2,637		$	2,499		(24	)%
As a % of EOP Loans	2.23		%	1.92		%	1.78		%	1.72		%	1.71		%
Loans 30-89 Days Past Due	$	3,502		$	3,205		$	3,072		$	3,032		$	2,694		(23	)%
As a % of EOP Loans	2.37		%	2.13		%	2.08		%	1.98		%	1.84		%

(1) Also includes net interest revenue related to the international regions’ deposit balances in excess of the average loan portfolio.

(2) The Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios excludes U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies.   See Note 1 on North America Regional Consumer Banking on page 10.

(3) Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(4) Average yield is gross interest revenue earned divided by average loans.

(5) Net interest revenue includes certain fees that are recorded as interest revenue.

(6) Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

NM Not meaningful

Reclassified to conform to the current period’s presentation.

8

CITICORP
GLOBAL CONSUMER BANKING
NORTH AMERICA
Page 1
(In millions of dollars)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	4,206		$	4,192		$	4,268		$	4,249		$	4,125		(2	)%
Non-Interest Revenue	737			757			832			918			1,073			46	%
Total Revenues, Net of Interest Expense	4,943			4,949			5,100			5,167			5,198			5	%
Total Operating Expenses	2,278			2,331			2,409			2,672			2,341			3	%
Net Credit Losses	2,372			2,136			1,854			1,739			1,629			(31	)%
Credit Reserve Build / (Release)	(1,201		)	(1,240		)	(955		)	(785		)	(841		)	30	%
Provision for Unfunded Lending Commitments	—			(1		)	(1		)	1			—			—
Provision for Benefits & Claims	17			14			18			13			14			(18	)%
Provision for Loan Losses and for Benefits and Claims	1,188			909			916			968			802			(32	)%
Income from Continuing Operations before Taxes	1,477			1,709			1,775			1,527			2,055			39	%
Income Taxes (benefits)	540			598			672			583			738			37	%
Income from Continuing Operations	937			1,111			1,103			944			1,317			41	%
Net Income (loss) Attributable to Noncontrolling Interests	—			—			—			—			—			—
Net Income	$	937		$	1,111		$	1,103		$	944		$	1,317		41	%
Average Assets (in billions of dollars)	$	162		$	161		$	167		$	170		$	169		4	%
Return on Assets	2.35		%	2.77		%	2.62		%	2.20		%	3.13		%
Net Credit Losses as a % of Average Loans	6.56		%	5.90		%	4.99		%	4.60		%	4.32		%
Revenue by Business
Retail Banking	$	1,188		$	1,251		$	1,282		$	1,392		$	1,628		37	%
Citi-Branded Cards	2,204			2,173			2,192			2,161			2,068			(6	)%
Citi Retail Services	1,551			1,525			1,626			1,614			1,502			(3	)%
Total	$	4,943		$	4,949		$	5,100		$	5,167		$	5,198		5	%
Net Credit Losses by Business
Retail Banking	$	88		$	79		$	65		$	70		$	62		(30	)%
Citi-Branded Cards	1,352			1,231			1,099			986			902			(33	)%
Citi Retail Services	932			826			690			683			665			(29	)%
Total	$	2,372		$	2,136		$	1,854		$	1,739		$	1,629		(31	)%
Income (loss) from Continuing Operations by Business
Retail Banking	$	85		$	96		$	118		$	164		$	331		NM
Citi-Branded Cards	477			596			577			501			607			27	%
Citi Retail Services	375			419			408			279			379			1	%
Total	$	937		$	1,111		$	1,103		$	944		$	1,317		41	%

NM Not meaningful

Reclassified to conform to the current period’s presentation.

9

CITICORP GLOBAL CONSUMER BANKING NORTH AMERICA Page 2

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)
Branches (actual)	1,000			1,002			1,005			1,016			1,020			2	%
Accounts (in millions)	13.0			12.9			12.9			12.7			12.5			(4	)%
Investment AUMs	$	29.9		$	30.8		$	28.3		$	29.4		$	31.1		4	%
Average Deposits	$	143.6		$	144.4		$	145.4		$	147.0		$	149.2		4	%
Average Loans	$	31.9		$	33.6		$	35.2		$	37.3		$	40.5		27	%
EOP Loans:
Real Estate Lending	$	25.8		$	27.2		$	29.0		$	31.4		$	32.6		26	%
Commercial Markets	6.0			6.2			6.3			6.4			6.9			15	%
Personal and Other	1.2			1.1			1.2			1.1			1.1			(8	)%
Total EOP Loans	$	33.0		$	34.5		$	36.5		$	38.9		$	40.6		23	%
Mortgage Originations	$	14.1		$	11.0		$	17.0		$	21.1		$	14.3		1	%
Third Party Mortgage Servicing Portfolio (EOP)	$	196.0		$	196.5		$	196.6		$	197.9		$	196.7		—
Net Servicing & Gain/(Loss) on Sale (in millions)	$	129.0		$	126.5		$	186.5		$	295.0		$	532.6		NM
Net Interest Revenue on Loans (in mllions)	$	170		$	176		$	179		$	181		$	193		14	%
As a % of Avg. Loans	2.16		%	2.10		%	2.02		%	1.93		%	1.92		%
Net Credit Losses (in millions)	$	88		$	79		$	65		$	70		$	62		(30	)%
As a % of Avg. Loans	1.12		%	0.94		%	0.73		%	0.74		%	0.62		%
Loans 90+ Days Past Due (in millions) (1)	$	241		$	211		$	232		$	235		$	260		8	%
As a % of EOP Loans	0.75		%	0.63		%	0.66		%	0.63		%	0.66		%
Loans 30-89 Days Past Due (in millions) (1)	$	185		$	209		$	218		$	213		$	183		—
As a % of EOP Loans	0.58		%	0.62		%	0.62		%	0.57		%	0.47		%

(1)The Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios excludes U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies.

The amounts excluded for Loans 90+Days Past Due and (EOP Loans) were $352 million and ($0.9 billion), $400 million and ($0.9 billion), $512 million and ($1.3 billion), $611 mlllion and ($1.3 billion) and $718 mlllion and ($1.3 billion) as of March 31, 2011, June 30, 2011, September 30, 2011, December 31, 2011 and March 31, 2012, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) were $52 million and ($0.9 billion), $77 million and ($0.9 billion), $102 million and ($1.3 billion), $121 million and ($1.3 billion) and $121 million and ($1.3 billion) as of March 31, 2011, June 30, 2011, September 30, 2011, December 31, 2011 and March 31, 2012, respectively.

NM Not meaningful

Reclassified to conform to the current period’s presentation.

10

CITICORP GLOBAL CONSUMER BANKING NORTH AMERICA Page 3

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Citi-Branded Cards Key Indicators (in millions of dollars, except as otherwise noted) (1)
EOP Open Accounts	21.7			21.8			22.2			22.6			22.7			5	%
Purchase Sales (in billions)	$	37.2		$	40.8		$	40.5		$	42.1		$	38.2		3	%
Average Loans (in billions) (1)	$	75.1		$	73.6		$	74.0		$	74.4		$	73.5		(2	)%
EOP Loans (in billions) (1)	$	74.5		$	75.0		$	75.1		$	77.2		$	72.7		(2	)%
Average Yield (2)	11.14		%	10.50		%	10.35		%	10.13		%	10.19		%
Net Interest Revenue (3)	$	1,830		$	1,754		$	1,760		$	1,731		$	1,692		(8	)%
As a % of Avg. Loans (3)	9.88		%	9.56		%	9.44		%	9.23		%	9.26		%
Net Credit Losses	$	1,352		$	1,231		$	1,099		$	986		$	902		(33	)%
As a % of Average Loans	7.30		%	6.71		%	5.89		%	5.26		%	4.94		%
Net Credit Margin (4)	$	846		$	938		$	1,086		$	1,170		$	1,163		37	%
As a % of Avg. Loans (4)	4.57		%	5.11		%	5.82		%	6.24		%	6.36		%
Loans 90+ Days Past Due	$	1,435		$	1,214		$	1,063		$	1,016		$	982		(32	)%
As a % of EOP Loans	1.93		%	1.62		%	1.42		%	1.32		%	1.35		%
Loans 30-89 Days Past Due	$	1,335		$	1,142		$	1,106		$	1,078		$	887		(34	)%
As a % of EOP Loans	1.79		%	1.52		%	1.47		%	1.40		%	1.22		%
Citi Retail Services Key Indicators (in millions of dollars, except as otherwise noted) (1)
EOP Open Accounts	85.5			84.8			83.6			83.6			80.9			(5	)%
Purchase Sales (in billions)	$	15.2		$	18.5		$	17.7		$	20.5		$	15.5		2	%
Average Loans (in billions) (1)	$	39.6		$	38.1		$	38.1		$	38.3		$	37.6		(5	)%
EOP Loans (in billions) (1)	$	37.4		$	38.3		$	37.9		$	39.9		$	36.7		(2	)%
Average Yield (2)	18.17		%	18.23		%	18.38		%	18.02		%	18.19		%
Net Interest Revenue (3)	$	1,544		$	1,564		$	1,650		$	1,638		$	1,577		2	%
As a % of Avg. Loans (3)	15.81		%	16.47		%	17.18		%	16.97		%	16.87		%
Net Credit Losses	$	932		$	826		$	690		$	683		$	665		(29	)%
As a % of Average Loans	9.54		%	8.70		%	7.19		%	7.08		%	7.11		%
Net Credit Margin (4)	$	608		$	689		$	925		$	923		$	827		36	%
As a % of Avg. Loans (4)	6.23		%	7.25		%	9.63		%	9.56		%	8.85		%
Loans 90+ Days Past Due	$	1,110		$	913		$	902		$	951		$	845		(24	)%
As a % of EOP Loans	2.97		%	2.38		%	2.38		%	2.38		%	2.30		%
Loans 30-89 Days Past Due	$	1,277		$	1,171		$	1,205		$	1,175		$	995		(22	)%
As a % of EOP Loans	3.41		%	3.06		%	3.18		%	2.94		%	2.71		%

(1)Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(2)Average yield is gross interest revenue earned divided by average loans.

(3)Net interest revenue includes certain fees that are recorded as interest revenue.

(4)Net credit margin represents total revenues, net of interest expense, less net credit losses and policy benefits and claims.

NM Not meaningful

Reclassified to conform to the current period’s presentation.

11

CITICORP GLOBAL CONSUMER BANKING EMEA - PAGE 1 (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	242		$	248		$	233		$	224		$	262		8	%
Non-Interest Revenue	179			162			146			124			116			(35	)%
Total Revenues, Net of Interest Expense	421			410			379			348			378			(10	)%
Total Operating Expenses	318			355			344			326			359			13	%
Net Credit Losses	49			46			49			28			29			(41	)%
Credit Reserve Build / (Release)	(34		)	(55		)	(32		)	3			(5		)	85	%
Provision for Unfunded Lending Commitments	—			4			1			(1		)	(1		)	—
Provision for Benefits & Claims	—			—			—			—			—			—
Provision for Loan Losses and for Benefits and Claims	15			(5		)	18			30			23			53	%
Income (loss) from Continuing Operations before Taxes	88			60			17			(8		)	(4		)	NM
Income Taxes (benefits)	31			27			8			(4		)	3			(90	)%
Income from Continuing Operations	57			33			9			(4		)	(7		)	NM
Net Income (loss) Attributable to Noncontrolling Interests	—			2			1			(3		)	1			—
Net Income	$	57		$	31		$	8		$	(1	)	$	(8	)	NM
Average Assets (in billions of dollars)	$	10		$	10		$	10		$	10		$	9		—
Return on Assets	2.31		%	1.24		%	0.32		%	(0.04		)%	(0.36		)%
Net Credit Losses as a % of Average Loans	2.72		%	2.46		%	2.70		%	1.59		%	1.62		%
Revenue by Business
Retail Banking	$	242		$	234		$	215		$	199		$	222		(8	)%
Citi-Branded Cards	179			176			164			149			156			(13	)%
Total	$	421		$	410		$	379		$	348		$	378		(10	)%
Net Credit Losses by Business
Retail Banking	$	23		$	23		$	29		$	12		$	12		(48	)%
Citi-Branded Cards	26			23			20			16			17			(35	)%
Total	$	49		$	46		$	49		$	28		$	29		(41	)%
Income (loss) from Continuing Operations by Business
Retail Banking	$	13		$	(11	)	$	(21	)	$	(18	)	$	(21	)	NM
Citi-Branded Cards	44			44			30			14			14			(68	)%
Total	$	57		$	33		$	9		$	(4	)	$	(7	)	NM

Reclassified to conform to the current period’s presentation.

12

CITICORP GLOBAL CONSUMER BANKING EMEA - PAGE 2

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)
Branches (actual)	302			301			299			296			286			(5	)%
Accounts (in millions)	3.9			4.0			4.0			4.0			4.0			3	%
Average Deposits	$	12.7		$	12.9		$	12.4		$	12.0		$	12.5		(2	)%
Investment Sales	$	1.0		$	1.0		$	1.0		$	0.8		$	1.0		—
Investment AUMs	$	5.3		$	5.5		$	4.8		$	4.7		$	5.3		—
Average Loans	$	4.4		$	4.5		$	4.4		$	4.3		$	4.4		—
EOP Loans:
Real Estate Lending	$	0.1		$	0.2		$	0.2		$	0.2		$	0.2		100	%
Commercial Markets	1.9			2.0			1.8			1.7			1.8			(5	)%
Personal and Other	2.5			2.5			2.3			2.3			2.5			—
Total EOP Loans	$	4.5		$	4.7		$	4.3		$	4.2		$	4.5		—
Net Interest Revenue (in millions) (1)	$	124		$	127		$	118		$	117		$	145		17	%
As a % of Average Loans (1)	11.43		%	11.32		%	10.64		%	10.79		%	13.25		%
Net Credit Losses (in millions)	$	23		$	23		$	29		$	12		$	12		(48	)%
As a % of Average Loans	2.12		%	2.05		%	2.61		%	1.11		%	1.10		%
Loans 90+ Days Past Due (in millions)	$	77		$	76		$	65		$	59		$	62		(19	)%
As a % of EOP Loans	1.71		%	1.62		%	1.51		%	1.40		%	1.38		%
Loans 30-89 Days Past Due (in millions)	$	143		$	132		$	107		$	94		$	92		(36	)%
As a % of EOP Loans	3.18		%	2.81		%	2.49		%	2.24		%	2.04		%
Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)
EOP Open Accounts (in millions)	2.5			2.5			2.6			2.6			2.6			4	%
Purchase Sales	$	2.3		$	2.7		$	2.6		$	2.7		$	2.7		17	%
Average Loans (2)	$	2.9		$	3.0		$	2.8		$	2.7		$	2.8		(3	)%
EOP Loans (2)	$	2.9		$	3.0		$	2.7		$	2.7		$	2.9		—
Average Yield (3)	20.61		%	19.86		%	20.14		%	19.81		%	19.71		%	(4	)%
Net Interest Revenue (in millions) (4)	$	118		$	121		$	115		$	107		$	117		(1	)%
As a % of Avg. Loans (4)	16.50		%	16.18		%	16.29		%	15.72		%	16.81		%
Net Credit Losses (in millions)	$	26		$	23		$	20		$	16		$	17		(35	)%
As a % of Average Loans	3.64		%	3.08		%	2.83		%	2.35		%	2.44		%
Net Credit Margin (in millions) (5)	$	153		$	153		$	144		$	133		$	139		(9	)%
As a % of Avg. Loans (5)	21.40		%	20.46		%	20.40		%	19.54		%	19.97		%
Loans 90+ Days Past Due (in millions)	$	60		$	54		$	47		$	44		$	43		(28	)%
As a % of EOP Loans	2.07		%	1.80		%	1.74		%	1.63		%	1.48		%
Loans 30-89 Days Past Due (in millions)	$	78		$	72		$	63		$	59		$	65		(17	)%
As a % of EOP Loans	2.69		%	2.40		%	2.33		%	2.19		%	2.24		%

(1)   Also includes net interest revenue related to the region’s deposit balances in excess of the average loan portfolio.

(2)Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(3)   Average yield is gross interest revenue earned divided by average loans.

(4)   Net interest revenue includes certain fees that are recorded as interest revenue.

(5)   Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

Reclassified to conform to the current period’s presentation.

13

CITICORP GLOBAL CONSUMER BANKING LATIN AMERICA - PAGE 1 (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	1,560		$	1,622		$	1,654		$	1,620		$	1,659		6	%
Non-Interest Revenue	734			786			763			730			782			7	%
Total Revenues, Net of Interest Expense	2,294			2,408			2,417			2,350			2,441			6	%
Total Operating Expenses	1,366			1,495			1,487			1,408			1,364			—
Net Credit Losses	407			425			406			446			430			6	%
Credit Reserve Build / (Release)	(147		)	(21		)	63			38			113			NM
Provision for Unfunded Lending Commitments	—			—			—			—			—			—
Provision for Benefits & Claims	38			22			38			32			44			16	%
Provision for Loan Losses and for Benefits and Claims	298			426			507			516			587			97	%
Income from Continuing Operations before Taxes	630			487			423			426			490			(22	)%
Income Taxes	157			91			84			56			115			(27	)%
Income from Continuing Operations	473			396			339			370			375			(21	)%
Net Income (loss) Attributable to Noncontrolling Interests	(2		)	1			—			1			—			100	%
Net Income	$	475		$	395		$	339		$	369		$	375		(21	)%
Average Assets (in billions of dollars)	$	77		$	83		$	80		$	78		$	81		5	%
Return on Assets	2.50		%	1.91		%	1.68		%	1.88		%	1.86		%
Net Credit Losses as a % of Average Loans	4.84		%	4.64		%	4.43		%	4.87		%	4.31		%
Revenue by Business
Retail Banking	$	1,333		$	1,398		$	1,394		$	1,343		$	1,448		9	%
Citi-Branded Cards	961			1,010			1,023			1,007			993			3	%
Total	$	2,294		$	2,408		$	2,417		$	2,350		$	2,441		6	%
Net Credit Losses by Business
Retail Banking	$	103		$	117		$	113		$	142		$	143		39	%
Citi-Branded Cards	304			308			293			304			287			(6	)%
Total	$	407		$	425		$	406		$	446		$	430		6	%
Income (loss) from Continuing Operations by Business
Retail Banking	$	295		$	236		$	169		$	202		$	202		(32	)%
Citi-Branded Cards	178			160			170			168			173			(3	)%
Total	$	473		$	396		$	339		$	370		$	375		(21	)%

NM Not meaningful

Reclassified to conform to the current period’s presentation.

14

CITICORP REGIONAL CONSUMER BANKING       LATIN AMERICA - PAGE 2

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)
Branches (actual)	2,196			2,210			2,215			2,221			2,201			—
Accounts (in millions)	27.8			28.4			28.8			29.2			31.1			12	%
Average Deposits	$	45.3		$	47.8		$	45.5		$	44.4		$	46.0		2	%
Investment Sales	$	7.9		$	6.3		$	5.3		$	5.7		$	9.6		22	%
Investment AUMs	$	47.4		$	50.5		$	44.3		$	46.9		$	53.3		12	%
Average Loans	$	20.7		$	22.7		$	22.6		$	22.7		$	25.7		24	%
EOP Loans:
Real Estate Lending	$	4.7		$	4.8		$	4.3		$	4.4		$	5.1		9	%
Commercial Markets	10.6			11.4			10.7			10.9			11.7			10	%
Personal and Other	6.3			7.0			6.6			8.3			9.3			48	%
Total EOP Loans	$	21.6		$	23.2		$	21.6		$	23.6		$	26.1		21	%
Net Interest Revenue (in millions) (1)	$	862		$	874		$	906		$	890		$	938		9	%
As a % of Avg. Loans (1)	16.89		%	15.44		%	15.90		%	15.55		%	14.68		%
Net Credit Losses (in millions)	$	103		$	117		$	113		$	142		$	143		39	%
As a % of Average Loans	2.02		%	2.07		%	1.98		%	2.48		%	2.24		%
Loans 90+ Days Past Due (in millions)	$	249		$	259		$	240		$	221		$	244		(2	)%
As a % of EOP Loans	1.15		%	1.12		%	1.11		%	0.94		%	0.93		%
Loans 30-89 Days Past Due (in millions)	$	324		$	301		$	267		$	289		$	323		—
As a % of EOP Loans	1.50		%	1.30		%	1.24		%	1.22		%	1.24		%
Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)
EOP Open Accounts (in millions)	12.5			12.6			12.9			12.9			13.1			5	%
Purchase Sales (in billions)	$	9.1		$	10.0		$	10.3		$	10.8		$	10.2		12	%
Average Loans (in billions) (2)	$	13.4		$	14.0		$	13.8		$	13.6		$	14.4		7	%
EOP Loans (in billions) (2)	$	13.5		$	14.2		$	12.9		$	13.7		$	14.3		6	%
Average Yield (3)	22.19		%	22.83		%	22.92		%	23.52		%	22.74		%	2	%
Net Interest Revenue (in millions) (4)	$	698		748			$	748		$	730		$	721		3	%
As a % of Avg. Loans (4)	21.13		%	21.43		%	21.50		%	21.30		%	20.14		%
Net Credit Losses (in millions)	$	304		$	308		$	293		$	304		$	287		(6	)%
As a % of Average Loans	9.20		%	8.82		%	8.42		%	8.87		%	8.02		%
Net Credit Margin (in millions) (5)	$	657		$	702		$	730		$	703		$	706		7	%
As a % of Avg. Loans (5)	19.88		%	20.11		%	20.99		%	20.51		%	19.72		%
Loans 90+ Days Past Due	$	445		$	462		$	396		$	412		$	405		(9	)%
As a % of EOP Loans	3.30		%	3.25		%	3.07		%	3.01		%	2.83		%
Loans 30-89 Days Past Due	$	454		$	469		$	398		$	399		$	426		(6	)%
As a % of EOP Loans	3.36		%	3.30		%	3.09		%	2.91		%	2.98		%

(1) Also includes net interest revenue related to the region’s deposit balances in excess of the average loan portfolio.

(2) Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(3) Average yield is gross interest revenue earned divided by average loans.

(4) Net interest revenue includes certain fees that are recorded as interest revenue.

(5) Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

NM  Not meaningful

Reclassified to conform to the current period’s presentation.

15

CITICORP GLOBAL CONSUMER BANKING ASIA - PAGE 1 (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	1,324		$	1,349		$	1,360		$	1,332		$	1,327		—
Non-Interest Revenue	572			677			707			688			670			17	%
Total Revenues, Net of Interest Expense	1,896			2,026			2,067			2,020			1,997			5	%
Total Operating Expenses	1,129			1,176			1,142			1,172			1,146			2	%
Net Credit Losses	212			225			236			210			190			(10	)%
Credit Reserve Build / (Release)	(35		)	(19		)	(40		)	31			(1		)	97	%
Provision for Unfunded Lending Commitments	—			—			—			—			—			—
Provision for Benefits & Claims	—			—			—			—			—			—
Provision for Loan Losses and for Benefits and Claims	177			206			196			241			189			7	%
Income from Continuing Operations before Taxes	590			644			729			607			662			12	%
Income Taxes	137			165			167			197			159			16	%
Income from Continuing Operations	453			479			562			410			503			11	%
Net Income (loss) Attributable to Noncontrolling Interests	—			—			—			—			—			—
Net Income	$	453		$	479		$	562		$	410		$	503		11	%
Average Assets (in billions of dollars)	$	118		$	123		$	123		$	122		$	125		6	%
Return on Assets	1.56		%	1.56		%	1.81		%	1.33		%	1.62		%
Net Credit Losses as a % of Average Loans	1.05		%	1.05		%	1.08		%	0.96		%	0.86		%
Revenue by Business
Retail Banking	$	1,171		$	1,260		$	1,282		$	1,214		$	1,220		4	%
Citi-Branded Cards	725			766			785			806			777			7	%
Total	$	1,896		$	2,026		$	2,067		$	2,020		$	1,997		5	%
Net Credit Losses by Business
Retail Banking	$	67		$	83		$	91		$	85		$	65		(3	)%
Citi-Branded Cards	145			142			145			125			125			(14	)%
Total	$	212		$	225		$	236		$	210		$	190		(10	)%
Income from Continuing Operations by Business
Retail Banking	$	286		$	310		$	362		$	237		$	300		5	%
Citi-Branded Cards	167			169			200			173			203			22	%
Total	$	453		$	479		$	562		$	410		$	503		11	%

NM  Not meaningful

Reclassified to conform to the current period’s presentation.

16

CITICORP GLOBAL CONSUMER BANKING ASIA - PAGE 2

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)
Branches (actual)	707			699			673			671			643			(9	)%
Accounts (in millions)	16.3			16.5			16.7			16.4			16.5			1	%
Average Deposits	$	108.1		$	111.8		$	112.1		$	109.8		$	110.9		3	%
Investment Sales	$	11.3		$	10.6		$	8.5		$	6.0		$	8.4		(26	)%
Investment AUMs	$	51.3		$	51.9		$	45.0		$	45.2		$	47.9		(7	)%
Average Loans	$	62.8		$	66.3		$	67.0		$	67.1		$	68.7		9	%
EOP Loans:
Real Estate Lending	$	33.3		$	34.7		$	33.6		$	34.8		$	35.9		8	%
Commercial Markets	16.9			17.5			17.5			17.4			17.7			5	%
Personal and Other	14.3			14.9			14.4			15.1			15.2			6	%
Total EOP Loans	$	64.5		$	67.1		$	65.5		$	67.3		$	68.8		7	%
Net Interest Revenue (in millions) (1)	$	826		$	831		$	842		$	820		$	807		(2	)%
As a % of Avg. Loans (1)	5.33		%	5.03		%	4.99		%	4.85		%	4.72		%
Net Credit Losses (in millions)	$	67		$	83		$	91		$	85		$	65		(3	)%
As a % of Average Loans	0.43		%	0.50		%	0.54		%	0.50		%	0.38		%
Loans 90+ Days Past Due (in millions)	$	234		$	266		$	224		$	222		$	245		5	%
As a % of EOP Loans	0.36		%	0.40		%	0.34		%	0.33		%	0.36		%
Loans 30-89 Days Past Due (in millions)	$	491		$	446		$	385		$	444		$	434		(12	)%
As a % of EOP Loans	0.76		%	0.66		%	0.59		%	0.66		%	0.63		%
Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)
EOP Open Accounts (in millions)	15.4			15.6			15.8			15.9			15.7			2	%
Purchase Sales (in billions)	$	17.0		$	18.4		$	18.7		$	19.1		$	18.8		11	%
Average Loans (in billions) (2)	$	19.3		$	19.7		$	19.8		$	19.4		$	20.0		4	%
EOP Loans (in billions) (2)	$	19.2		$	20.0		$	18.9		$	19.9		$	19.6		2	%
Average Yield (3)	13.76		%	13.82		%	13.50		%	13.41		%	13.31		%	(3	)%
Net Interest Revenue (in millions) (4)	$	498		518			$	518		$	512		$	520		4	%
As a % of Avg. Loans (4)	10.46		%	10.55		%	10.38		%	10.47		%	10.46		%
Net Credit Losses (in millions)	$	145		$	142		$	145		$	125		$	125		(14	)%
As a % of Average Loans	3.05		%	2.89		%	2.91		%	2.56		%	2.51		%
Net Credit Margin (in millions) (5)	$	580		$	624		$	640		$	681		$	652		12	%
As a % of Avg. Loans (5)	12.19		%	12.70		%	12.82		%	13.93		%	13.11		%
Loans 90+ Days Past Due	$	235		$	250		$	214		$	214		$	224		(5	)%
As a % of EOP Loans	1.22		%	1.25		%	1.13		%	1.08		%	1.14		%
Loans 30-89 Days Past Due	$	358		$	351		$	300		$	321		$	321		(10	)%
As a % of EOP Loans	1.86		%	1.76		%	1.59		%	1.61		%	1.64		%

(1) Also includes net interest revenue related to the region’s deposit balances in excess of the average loan portfolio.

(2) Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(3) Average yield is gross interest revenue earned divided by average loans.

(4) Net interest revenue includes certain fees that are recorded as interest revenue.

(5) Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

NM  Not meaningful

Reclassified to conform to the current period’s presentation.

17

CITICORP INSTITUTIONAL CLIENTS GROUP (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Commissions and Fees	$	1,133		$	1,133		$	1,159		$	1,024		$	1,141		1	%
Administration and Other Fiduciary Fees	746			732			649			648			696			(7	)%
Investment Banking	793			1,001			590			645			811			2	%
Principal Transactions	2,260			1,288			1,665			(340		)	1,916			(15	)%
Other	(75		)	253			1,530			113			(406		)	NM
Total Non-Interest Revenue	4,857			4,407			5,593			2,090			4,158			(14	)%
Net Interest Revenue (including Dividends)	3,727			3,752			3,848			3,728			3,860			4	%
Total Revenues, Net of Interest Expense	8,584			8,159			9,441			5,818			8,018			(7	)%
Total Operating Expenses	5,145			5,312			5,045			5,266			5,095			(1	)%
Net Credit Losses	210			150			87			172			(58		)	NM
Provision for Unfunded Lending Commitments	4			(8		)	45			48			(11		)	NM
Credit Reserve Build / (Release)	(394		)	(56		)	32			(138		)	158			NM
Provision for Benefits & Claims	—			—			—			—			—			—
Provision for Credit Losses and for Benefits and Claims	(180		)	86			164			82			89			NM
Income from Continuing Operations before Taxes	3,619			2,761			4,232			470			2,834			(22	)%
Income Taxes (Benefits)	1,072			703			1,208			(163		)	624			(42	)%
Income from Continuing Operations	2,547			2,058			3,024			633			2,210			(13	)%
Net Income Attributable to Noncontrolling Interests	13			9			5			29			60			NM
Net Income	$	2,534		$	2,049		$	3,019		$	604		$	2,150		(15	)%
Average Assets (in billions of dollars)	$	999		$	1,045		$	1,043		$	1,010		$	1,016		2	%
Return on Assets	1.03		%	0.79		%	1.15		%	0.24		%	0.85		%
Revenue by Region
North America	$	2,938		$	2,734		$	3,065		$	1,265		$	1,989		(32	)%
EMEA	2,898			2,540			3,192			2,077			2,848			(2	)%
Latin America	1,005			1,121			965			992			1,206			20	%
Asia	1,743			1,764			2,219			1,484			1,975			13	%
Total	$	8,584		$	8,159		$	9,441		$	5,818		$	8,018		(7	)%
Income from Continuing Operations by Region
North America	$	570		$	476		$	786		$	(373	)	$	254		(55	)%
EMEA	1,039			627			1,021			443			827			(20	)%
Latin America	445			456			375			337			520			17	%
Asia	493			499			842			226			609			24	%
Total	$	2,547		$	2,058		$	3,024		$	633		$	2,210		(13	)%
Average Loans by Region (in billions)
North America	$	66		$	68		70			74			$	76		15	%
EMEA	42			48			48			50			51			21	%
Latin America	25			29			30			32			34			36	%
Asia	45			49			54			58			60			33	%
Total	$	178		$	194		$	202		$	214		$	221		24	%

NM  Not meaningful

Reclassified to conform to the current period’s presentation.

18

CITICORP

INSTITUTIONAL CLIENTS GROUP

SECURITIES AND BANKING

(In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	2,289		$	2,272		$	2,348		$	2,214		$	2,274		(1	)%
Non-Interest Revenue	3,733			3,210			4,377			980			3,001			(20	)%
Total Revenues, Net of Interest Expense	6,022			5,482			6,725			3,194			5,275			(12	)%
Total Operating Expenses	3,802			3,897			3,578			3,736			3,707			(2	)%
Net Credit Losses	203			151			70			178			(60		)	NM
Provision for Unfunded Lending Commitments	4			(8		)	54			36			(17		)	NM
Credit Reserve Build / (Release)	(394		)	(83		)	50			(145		)	135			NM
Provision for Benefits & Claims	—			—			—			—			—			—
Provision for Loan Losses and for Benefits and Claims	(187		)	60			174			69			58			NM
Income (Loss) from Continuing Operations before Taxes	2,407			1,525			2,973			(611		)	1,510			(37	)%
Income Taxes (Benefits)	696			331			831			(477		)	221			(68	)%
Income (Loss) from Continuing Operations	1,711			1,194			2,142			(134		)	1,289			(25	)%
Net Income Attributable to Noncontrolling Interests	9			4			—			24			56			NM
Net Income (Loss)	$	1,702		$	1,190		$	2,142		$	(158	)	$	1,233		(28	)%
Average Assets (in billions of dollars)	875			914			910			877			884			1	%
Return on Assets	0.79		%	0.52		%	0.93		%	(0.07		)%	0.56		%
Revenue Details:
Investment Banking:
Advisory	$	143		$	198		$	184		$	159		$	110		(23	)%
Equity Underwriting	204			272			106			90			154			(25	)%
Debt Underwriting	504			615			446			389			601			19	%
Total Investment Banking	851			1,085			736			638			865			2	%
Lending	255			357			1,032			165			56			(78	)%
Equity Markets	1,070			812			635			240			619			(42	)%
Fixed Income Markets	3,794			3,033			3,802			1,633			3,650			(4	)%
Private Bank	515			555			557			519			570			11	%
Other Securities and Banking	(463		)	(360		)	(37		)	(1		)	(485		)	(5	)%
Total Securities and Banking Revenues	$	6,022		$	5,482		$	6,725		$	3,194		$	5,275		(12	)%
DVA/CVA {included as applicable in lines above} (1)	(229		)	147			1,888			(74		)	(1,376		)	NM
Total Revenues Excluding DVA/CVA	$	6,251		$	5,335		$	4,837		$	3,268		$	6,651		6	%

(1) See page 4.

NM  Not meaningful

Reclassified to conform to the current period’s presentation.

19

CITICORP
INSTITUTIONAL CLIENTS GROUP
TRANSACTION SERVICES
(In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	1,438		$	1,480		$	1,500		$	1,514		$	1,586		10	%
Non-Interest Revenue	1,124			1,197			1,216			1,110			1,157			3	%
Total Revenues, Net of Interest Expense	2,562			2,677			2,716			2,624			2,743			7	%
Total Operating Expenses	1,343			1,415			1,467			1,530			1,388			3	%
Net Credit Losses	7			(1		)	17			(6		)	2			(71	)%
Provision for Unfunded Lending Commitments	—			—			(9		)	12			6			—
Credit Reserve Build / (Release)	—			27			(18		)	7			23			—
Provision for Benefits & Claims	—			—			—			—			—			—
Provision for Credit Losses and for Benefits and Claims	7			26			(10		)	13			31			NM
Income from Continuing Operations before Taxes	1,212			1,236			1,259			1,081			1,324			9	%
Income Taxes	376			372			377			314			403			7	%
Income from Continuing Operations	836			864			882			767			921			10	%
Net Income Attributable to Noncontrolling Interests	4			5			5			5			4			—
Net Income	$	832		$	859		$	877		$	762		$	917		10	%
Average Assets (in billions of dollars)	$	124		$	131		$	133		$	133		$	132		6	%
Return on Assets	2.72		%	2.63		%	2.62		%	2.27		%	2.79		%
Revenue Details
Treasury and Trade Solutions	$	1,844		$	1,936		$	1,952		$	1,965		$	2,054		11	%
Securities and Fund Services	718			741			764			659			689			(4	)%
Total	$	2,562		$	2,677		$	2,716		$	2,624		$	2,743		7	%
Average Deposits and Other Customer Liability Balances (in billions)
North America	$	80		85			91			94			$	100		25	%
EMEA	118			119			115			118			118			—
Latin America	32			34			34			36			35			9	%
Asia	126			128			125			121			124			(2	)%
Total	$	356		$	366		$	365		$	369		$	377		6	%
EOP Assets Under Custody (in trillions of dollars)	$	13.0		$	13.5		$	12.5		$	12.5		$	13.0		—

NM  Not meaningful

Reclassified to conform to the current period’s presentation.

20

CITICORP North America (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	5,438		$	5,314		$	5,461		$	5,353		$	5,292		(3	)%
Non-Interest Revenue	2,443			2,369			2,704			1,079			1,895			(22	)%
Total Revenues, Net of Interest Expense	7,881			7,683			8,165			6,432			7,187			(9	)%
Total Operating Expenses	4,363			4,434			4,321			4,672			4,343			—
Net Credit Losses	2,527			2,253			1,894			1,816			1,547			(39	)%
Credit Reserve Build / (Release)	(1,275		)	(1,230		)	(871		)	(827		)	(811		)	36	%
Provision Unfunded Lending Commitments	9			—			58			36			(17		)	NM
Provision for Benefits & Claims	17			14			18			13			14			(18	)%
Provision for Credit Losses and for Benefits and Claims	1,278			1,037			1,099			1,038			733			(43	)%
Income from Continuing Operations before Taxes	2,240			2,212			2,745			722			2,111			(6	)%
Income Taxes	733			625			856			151			540			(26	)%
Income from Continuing Operations	1,507			1,587			1,889			571			1,571			4	%
Net Income (loss) Attributable to Noncontrolling Interests	(8		)	(7		)	(17		)	3			32			NM
Net Income	$	1,515		$	1,594		$	1,906		$	568		$	1,539		2	%
Average Assets (in billions of dollars)	$	588		$	592		$	586		$	584		$	593		1	%
Return on Assets	1.04		%	1.08		%	1.29		%	0.39		%	1.04		%
Revenue by Business
Retail Banking	$	1,188		$	1,251		$	1,282		$	1,392		$	1,628		37	%
Citi-Branded Cards	2,204			2,173			2,192			2,161			2,068			(6	)%
Citi Retail Services	1,551			1,525			1,626			1,614			1,502			(3	)%
Global Consumer Banking	4,943			4,949			5,100			5,167			5,198			5	%
Securities and Banking	2,328			2,125			2,445			660			1,348			(42	)%
Transaction Services	610			609			620			605			641			5	%
Total	$	7,881		$	7,683		$	8,165		$	6,432		$	7,187		(9	)%
Income (loss) from Continuing Operations by Business
Retail Banking	$	85		$	96		$	118		$	164		$	331		NM
Citi-Branded Cards	477			596			577			501			607			27	%
Citi Retail Services	375			419			408			279			379			1	%
Global Consumer Banking	937			1,111			1,103			944			1,317			41	%
Securities and Banking	464			347			674			(441		)	128			(72	)%
Transaction Services	106			129			112			68			126			19	%
Total	$	1,507		$	1,587		$	1,889		$	571		$	1,571		4	%

Reclassified to conform to the current period’s presentation.

21

CITICORP EMEA    (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	1,183		$	1,087		$	1,180		$	1,174		$	1,326		12	%
Non-Interest Revenue	2,136			1,863			2,391			1,251			1,900			(11	)%
Total Revenues, Net of Interest Expense	3,319			2,950			3,571			2,425			3,226			(3	)%
Total Operating Expenses	1,909			2,029			1,990			2,033			1,961			3	%
Net Credit Losses	92			72			86			112			52			(43	)%
Credit Reserve Build / (Release)	(274		)	(105		)	(30		)	(164		)	75			NM
Provision Unfunded Lending Commitments	(5		)	(5		)	(4		)	12			5			NM
Provision for Benefits & Claims	—			—			—			—			—			—
Provision for Credit Losses and for Benefits and Claims	(187		)	(38		)	52			(40		)	132			NM
Income from Continuing Operations before Taxes	1,597			959			1,529			432			1,133			(29	)%
Income Taxes	501			299			499			(7		)	313			(38	)%
Income from Continuing Operations	1,096			660			1,030			439			820			(25	)%
Net Income (loss) Attributable to Noncontrolling Interests	21			17			22			22			28			33	%
Net Income	$	1,075		$	643		$	1,008		$	417		$	792		(26	)%
Average Assets (in billions of dollars)	$	263		$	297		$	311		$	300		$	295		12	%
Return on Assets	1.66		%	0.87		%	1.29		%	0.55		%	1.08		%
Revenue by Business
Retail Banking	$	242		$	234		$	215		$	199		$	222		(8	)%
Citi-Branded Cards	179			176			164			149			156			(13	)%
Regional Consumer Banking	421			410			379			348			378			(10	)%
Securities and Banking	2,061			1,642			2,299			1,219			1,954			(5	)%
Transaction Services	837			898			893			858			894			7	%
Total	$	3,319		$	2,950		$	3,571		$	2,425		$	3,226		(3	)%
Income (loss) from Continuing Operations by Business
Retail Banking	$	13		$	(11	)	$	(21	)	$	(18	)	$	(21	)	NM
Citi-Branded Cards	44			44			30			14			14			(68	)%
Regional Consumer Banking	57			33			9			(4		)	(7		)	NM
Securities and Banking	764			341			735			160			512			(33	)%
Transaction Services	275			286			286			283			315			15	%
Total	$	1,096		$	660		$	1,030		$	439		$	820		(25	)%

NM  Not meaningful

Reclassified to conform to the current period’s presentation.

22

CITICORP LATIN AMERICA (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	2,357		$	2,478		$	2,412		$	2,360		$	2,388		1	%
Non-Interest Revenue	942			1,051			970			982			1,259			34	%
Total Revenues, Net of Interest Expense	3,299			3,529			3,382			3,342			3,647			11	%
Total Operating Expenses	1,800			1,934			1,934			1,879			1,802			—
Net Credit Losses	411			423			413			458			430			5	%
Credit Reserve Build / (Release)	(239		)	(13		)	31			58			107			NM
Provision Unfunded Lending Commitments	—			—			(9		)	—			—			—
Provision for Benefits & Claims	38			22			38			32			44			16	%
Provision for Credit Losses and for Benefits and Claims	210			432			473			548			581			NM
Income from Continuing Operations before Taxes	1,289			1,163			975			915			1,264			(2	)%
Income Taxes	371			311			261			208			369			(1	)%
Income from Continuing Operations	918			852			714			707			895			(3	)%
Net Income (loss) Attributable to Noncontrolling Interests	(3		)	1			—			1			—			—
Net Income	$	921		$	851		$	714		$	706		$	895		(3	)%
Average Assets (in billions of dollars)	$	171		$	177		$	169		$	162		$	167		(2	)%
Return on Assets	2.18		%	1.93		%	1.68		%	1.73		%	2.16		%
Revenue by Business
Retail Banking	$	1,333		$	1,398		$	1,394		$	1,343		$	1,448		9	%
Citi-Branded Cards	961			1,010			1,023			1,007			993			3	%
Regional Consumer Banking	2,294			2,408			2,417			2,350			2,441			6	%
Securities and Banking	588			682			521			579			755			28	%
Transaction Services	417			439			444			413			451			8	%
Total	$	3,299		$	3,529		$	3,382		$	3,342		$	3,647		11	%
Income from Continuing Operations by Business
Retail Banking	$	295		$	236		$	169		$	202		$	202		(32	)%
Citi-Branded Cards	178			160			170			168			173			(3	)%
Regional Consumer Banking	473			396			339			370			375			(21	)%
Securities and Banking	273			296			207			198			342			25	%
Transaction Services	172			160			168			139			178			3	%
Total	$	918		$	852		$	714		$	707		$	895		(3	)%

NM  Not meaningful

Reclassified to conform to the current period’s presentation.

23

CITICORP ASIA (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	2,081		$	2,284		$	2,310		$	2,266		$	2,227		7	%
Non-Interest Revenue	1,558			1,506			1,976			1,238			1,745			12	%
Total Revenues, Net of Interest Expense	3,639			3,790			4,286			3,504			3,972			9	%
Total Operating Expenses	2,164			2,272			2,182			2,260			2,199			2	%
Net Credit Losses	220			234			239			209			191			(13	)%
Credit Reserve Build / (Release)	(23		)	(43		)	(62		)	82			53			NM
Provision for Unfunded Lending Commitments	—			—			—			—			—			—
Provision for Benefits & Claims	—			—			—			—			—			—
Provision for Credit Losses and for Benefits and Claims	197			191			177			291			244			24	%
Income from Continuing Operations before Taxes	1,278			1,327			1,927			953			1,529			20	%
Income Taxes	332			349			523			317			417			26	%
Income from Continuing Operations	946			978			1,404			636			1,112			18	%
Net Income (loss) Attributable to Noncontrolling Interests	1			1			1			1			1			—
Net Income	$	945		$	977		$	1,403		$	635		$	1,111		18	%
Average Assets (in billions of dollars)	$	344		$	356		$	357		$	344		$	345		—
Return on Assets	1.11		%	1.10		%	1.56		%	0.73		%	1.30		%
Revenue by Business
Retail Banking	$	1,171		$	1,260		$	1,282		$	1,214		$	1,220		4	%
Citi-Branded Cards	725			766			785			806			777			7	%
Regional Consumer Banking	1,896			2,026			2,067			2,020			1,997			5	%
Securities and Banking	1,045			1,033			1,460			736			1,218			17	%
Transaction Services	698			731			759			748			757			8	%
Total	$	3,639		$	3,790		$	4,286		$	3,504		$	3,972		9	%
Income from Continuing Operations by Business
Retail Banking	$	286		$	310		$	362		$	237		$	300		5	%
Citi-Branded Cards	167			169			200			173			203			22	%
Regional Consumer Banking	453			479			562			410			503			11	%
Securities and Banking	210			210			526			(51		)	307			46	%
Transaction Services	283			289			316			277			302			7	%
Total	$	946		$	978		$	1,404		$	636		$	1,112		18	%

NM  Not meaningful

Reclassified to conform to the current period’s presentation.

24

CITI HOLDINGS STATEMENT OF INCOME AND BALANCE SHEET DATA (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Revenues
Net interest revenue	$	1,032		$	1,035		$	773		$	843		$	701		(32	)%
Non-interest revenue	617			1,372			354			245			173			(72	)%
Total revenues, net of interest expense	1,649			2,407			1,127			1,088			874			(47	)%
Provisions for Credit Losses and for Benefits and Claims
Net Credit Losses (1)	3,018			2,165			1,881			1,512			1,734			(43	)%
Credit Reserve Build / (Release) (1)	(1,558		)	(575		)	(532		)	(612		)	(550		)	65	%
Provision for loan losses	1,460			1,590			1,349			900			1,184			(19	)%
Provision for Benefits & Claims	204			183			204			188			171			(16	)%
Provision for unfunded lending commitments	21			(8		)	(3		)	(51		)	(26		)	NM
Total provisions for credit losses and for benefits and claims	1,685			1,765			1,550			1,037			1,329			(21	)%
Total operating expenses	1,443			1,654			1,512			1,855			1,219			(16	)%
Income (Loss) from Continuing Operations before Income Taxes	(1,479		)	(1,012		)	(1,935		)	(1,804		)	(1,674		)	(13	)%
Provision (benefits) for income taxes	(522		)	(401		)	(714		)	(490		)	(650		)	(25	)%
Income (Loss) from Continuing Operations	(957		)	(611		)	(1,221		)	(1,314		)	(1,024		)	(7	)%
Net Income (loss) Attributable to Noncontrolling Interests	61			50			7			1			2			(97	)%
Citi Holding’s Net Income (Loss)	$	(1,018	)	$	(661	)	$	(1,228	)	$	(1,315	)	$	(1,026	)	(1	)%
Balance Sheet Data (in billions):
Total EOP Assets	$	295		$	265		$	247		$	225		$	209		(29	)%
Total EOP Deposits	$	74		$	70		$	68		$	62		$	63		(14	)%

(1)The first quarter of 2012 includes approximately $370 million of incremental charge-offs of previously deferred principle balances on modified loans, related to anticipated forgiveness of principal largely in connection with the National Mortgage Settlement.  There was a corresponding approximately $350 million release in the first quarter of 2012 of allowance for loan losses previously established related to these charge-offs.

NM Not meaningful

Reclassified to conform to the current period’s presentation.

25

CITI HOLDINGS BROKERAGE AND ASSET MANAGEMENT (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	(46	)	$	(44	)	$	(42	)	$	(48	)	$	(129	)	NM
Non-Interest Revenue	183			91			97			91			83			(55	)%
Total Revenues, Net of Interest Expense	137			47			55			43			(46		)	NM
Total Operating Expenses	174			230			145			180			157			(10	)%
Net Credit Losses	1			—			3			—			—			(100	)%
Credit Reserve Build / (Release)	(1		)	(2		)	—			—			(1		)	—
Provision for Benefits & Claims	8			9			11			20			—			(100	)%
Provision for Unfunded Lending Commitments	—			1			(1		)	(1		)	—			—
Provision for Loan Losses and for Benefits and Claims	8			8			13			19			(1		)	NM
Income (loss) from Continuing Operations before Taxes	(45		)	(191		)	(103		)	(156		)	(202		)	NM
Income Taxes (benefits)	(35		)	(91		)	(20		)	(63		)	(66		)	(89	)%
Income (loss) from Continuing Operations	(10		)	(100		)	(83		)	(93		)	(136		)	NM
Net Income (loss) Attributable to Noncontrolling Interests	2			1			7			(1		)	1			—
Net Income (Loss)	$	(12	)	$	(101	)	$	(90	)	$	(92	)	$	(137	)	NM
EOP Assets (in billions of dollars)	$	27		$	27		$	26		$	27		$	26		(4	)%
EOP Deposits (in billions of dollars)	$	58		$	55		$	54		$	55		$	55		(5	)%

NM Not meaningful

Reclassified to conform to the current period’s presentation.

26

CITI HOLDINGS LOCAL CONSUMER LENDING Page 1 (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	1,019		$	1,214		$	1,050		$	985		$	932		(9	)%
Non-Interest Revenue	500			131			249			294			394			(21	)%
Total Revenues, Net of Interest Expense	1,519			1,345			1,299			1,279			1,326			(13	)%
Total Operating Expenses	1,187			1,329			1,306			1,620			999			(16	)%
Net Credit Losses (1)	2,347			1,946			1,676			1,535			1,752			(25	)%
Credit Reserve Build / (Release) (1)	(556		)	(182		)	(255		)	(426		)	(520		)	6	%
Provision for Benefits & Claims	196			174			193			168			171			(13	)%
Provision for Unfunded Lending Commitments	—			—			—			—			—			—
Provision for Loan Losses and for Benefits and Claims	1,987			1,938			1,614			1,277			1,403			(29	)%
Income (loss) from Continuing Operations before Taxes	(1,655		)	(1,922		)	(1,621		)	(1,618		)	(1,076		)	35	%
Income Taxes (benefits)	(646		)	(733		)	(610		)	(414		)	(443		)	31	%
Income (loss) from Continuing Operations	(1,009		)	(1,189		)	(1,011		)	(1,204		)	(633		)	37	%
Net Income (loss) Attributable to Noncontrolling Interests	—			—			—			2			1			—
Net Income (Loss)	$	(1,009	)	$	(1,189	)	$	(1,011	)	$	(1,206	)	$	(634	)	37	%
Average Assets (in billions of dollars)	$	203		$	191		$	184		$	166		$	157		(23	)%
EOP Assets (in billions of dollars)	$	195		$	185		$	176		$	157		$	147		(25	)%
Net Credit Losses as a % of Average Loans	5.43		%	4.72		%	4.29		%	4.24		%	5.31		%
Revenue by Business
International	$	90		$	372		$	199		$	251		$	359		NM
North America	1,429			973			1,100			1,028			967			(32	)%
Total Revenues	$	1,519		$	1,345		$	1,299		$	1,279		$	1,326		(13	)%
Net Credit Losses by Business
International	$	341		$	286		$	237		$	193		$	171		(50	)%
North America	2,006			1,660			1,439			1,342			1,581			(21	)%
Total Net Credit Losses	$	2,347		$	1,946		$	1,676		$	1,535		$	1,752		(25	)%
Income (Loss) from Continuing Operations by Business
International	$	(340	)	$	(139	)	$	(159	)	$	(235	)	$	74		NM
North America	(669		)	(1,050		)	(852		)	(969		)	(707		)	(6	)%
Total Income (Loss) from Continuing Operations	$	(1,009	)	$	(1,189	)	$	(1,011	)	$	(1,204	)	$	(633	)	37	%

(1)The first quarter of 2012 includes approximately $370 million of incremental charge-offs of previously deferred principle balances on modified loans, related to anticipated forgiveness of principal largely in connection with the National Mortgage Settlement.  There was a corresponding approximately $350 million release in the first quarter of 2012 of allowance for loan losses previously established related to these charge-offs.

NM Not meaningful

Reclassified to conform to the current period’s presentation.

27

CITI HOLDINGS LOCAL CONSUMER LENDING - Page 2 (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
International Key Indicators
Branches (actual)	498			498			408			395			394			(21	)%
Average Loans (in billions) (1)	$	18.9		$	17.9		$	15.9		$	14.4		$	10.7		(43	)%
																—
EOP Loans (1):
Real Estate Lending	$	6.5		$	5.5		$	5.3		$	5.0		$	4.9		(25	)%
Cards	3.5			3.6			3.3			2.7			2.7			(23	)%
Commercial Markets	1.1			1.0			0.7			0.5			0.6			(45	)%
Personal and Other	7.0			6.4			5.5			2.6			2.0			(71	)%
EOP Loans (in billions of dollars)	$	18.1		$	16.5		$	14.8		$	10.8		$	10.2		(44	)%
Net Interest Revenue	$	4		$	276		$	174		$	248		$	261		NM
As a % of Average Loans	0.09		%	6.18		%	4.34		%	6.83		%	9.81		%
Net Credit Losses	$	341		$	286		$	237		$	193		$	171		(50	)%
As a % of Average Loans	7.32		%	6.41		%	5.91		%	5.32		%	6.43		%
Loans 90+ Days Past Due	$	572		$	530		$	480		$	422		$	428		(25	)%
As a % of EOP Loans	3.16		%	3.21		%	3.24		%	3.91		%	4.20		%
Loans 30-89 Days Past Due	$	814		$	726		$	677		$	499		$	519		(36	)%
As a % of EOP Loans	4.50		%	4.40		%	4.57		%	4.62		%	5.09		%
North America Key Indicators (1)
Branches (actual)	1,835			1,816			1,794			1,729			1,720			(6	)%
Average Loans (in billions of dollars)	$	156.5		$	147.6		$	139.0		$	129.4		$	122.1		(22	)%
EOP Loans (in billions of dollars)	$	150.3		$	141.8		$	132.6		$	123.9		$	118.9		(21	)%
Net Interest Revenue	$	1,015		$	938		$	876		$	737		$	671		(34	)%
As a % of Avg. Loans	2.63		%	2.55		%	2.50		%	2.26		%	2.21		%
Net Credit Losses	$	2,006		$	1,660		$	1,439		$	1,342		$	1,581		(21	)%
As a % of Average Loans	5.20		%	4.51		%	4.11		%	4.11		%	5.21		%
Loans 90+ Days Past Due (2) (3)	$	6,847		$	5,628		$	5,443		$	5,585		$	5,401		(21	)%
As a % of EOP Loans	4.87		%	4.26		%	4.42		%	4.87		%	4.91		%
Loans 30-89 Days Past Due (2) (3)	$	5,469		$	5,335		$	5,322		$	4,649		$	4,079		(25	)%
As a % of EOP Loans	3.89		%	4.04		%	4.32		%	4.05		%	3.71		%

(1)Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(2)See Note 1 on page 29.

(3)See Note 2 on page 29.

NM Not meaningful

Reclassified to conform to the current period’s presentation.

28

CITI HOLDINGS LOCAL CONSUMER LENDING - Page 3 (In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
KEY INDICATORS:
Residential Real Estate Lending
Residential First	$	78.9		$	75.2		$	71.9		$	68.8		$	66.6		(16	)%
Home Equity	45.3			43.4			42.1			40.8			39.5			(13	)%
Average Loans (in billions of dollars)	$	124.2		$	118.6		$	114.0		$	109.6		$	106.1		(15	)%
Residential First	$	76.0		$	73.2		$	69.6		$	67.5		$	65.0		(14	)%
Home Equity	44.4			42.8			41.3			40.0			38.6			(13	)%
EOP Loans (in billions of dollars)	$	120.4		$	116.0		$	110.9		$	107.5		$	103.6		(14	)%
Third Party Mortgage Serv Portfolio (EOP, in billions)	$	244.4		$	234.8		$	207.2		$	195.1		$	182.3		(25	)%
Net Servicing & Gain/(Loss) on Sale	$	53.4		$	(20.3	)	$	86.4		$	118.1		$	77.3		45	%
Net Interest Revenue on Loans	$	435		$	371		$	310		$	255		$	267		(39	)%
As a % of Avg. Loans	1.42		%	1.25		%	1.08		%	0.92		%	1.01		%
Residential First	$	554		$	461		$	437		$	412		$	745		34	%
Home Equity	713			627			542			533			561			(21	)%
Net Credit Losses	$	1,267		$	1,088		$	979		$	945		$	1,306		3	%
As a % of Avg. Loans	4.14		%	3.68		%	3.41		%	3.42		%	4.95		%
Residential First	$	4,531		$	3,931		$	3,822		$	4,082		$	4,052		(11	)%
Home Equity	1,180			1,036			1,014			1,009			907			(23	)%
Loans 90+ Days Past Due (1) (2)	$	5,711		$	4,967		$	4,836		$	5,091		$	4,959		(13	)%
As a % of EOP Loans	5.16		%	4.67		%	4.76		%	5.18		%	5.24		%
Residential First	$	3,298		$	3,447		$	3,494		$	3,392		$	3,029		(8	)%
Home Equity	968			897			907			861			744			(23	)%
Loans 30-89 Days Past Due (1) (2)	$	4,266		$	4,344		$	4,401		$	4,253		$	3,773		(12	)%
As a % of EOP Loans	3.86		%	4.09		%	4.34		%	4.33		%	3.99		%
Personal Loans
Average Loans (in billions of dollars)	$	12.1		$	11.6		$	11.3		$	11.0		$	10.7		(12	)%
EOP Loans (in billions of dollars)	$	11.7		$	11.5		$	11.1		$	10.9		$	10.4		(11	)%
Net Interest Revenue on Loans	$	509		$	519		$	522		$	517		$	499		(2	)%
As a % of Avg. Loans	17.06		%	17.95		%	18.33		%	18.65		%	18.76		%
Net Credit Losses	$	383		$	314		$	246		$	236		$	226		(41	)%
As a % of Avg. Loans	12.84		%	10.86		%	8.64		%	8.51		%	8.50		%
Loans 90+ Days Past Due	$	441		$	350		$	352		$	355		$	322		(27	)%
As a % of EOP Loans	3.77		%	3.04		%	3.17		%	3.26		%	3.10		%
Loans 30-89 Days Past Due	$	242		$	251		$	247		$	239		$	179		(26	)%
As a % of EOP Loans	2.07		%	2.18		%	2.23		%	2.19		%	1.72		%

(1)The Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios for North America (ex Cards) excludes U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies.

The amounts excluded for Loans 90+Days Past Due and (EOP Loans) for each period were: $4.9 billion and ($8.3 billion), $4.6 billion and ($8.3 billion), $4.5 billion and ($8.1 billion), $4.4 billion and ($7.9 billion) and $4.4 billion and ($7.7 billion) as of March 31, 2011, June 30, 2011, September 30, 2011, December 31, 2011 and March 31, 2012, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) for each period were: $1.4 billion and ($8.3 billion), $1.6 billion and ($8.3 billion), $1.6 billion and ($8.1 billion), $1.5 billion and ($7.9 billion) and $1.3 billion and ($7.7 billion)as of March 31, 2011, June 30, 2011, September 30, 2011, December 31, 2011 and March 31, 2012, respectively.

(2)The March 31, 2011, June 30, 2011, September 30, 2011, December 31, 2011 and March 31, 2012 Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios for North America excludes $1.5 billion, $1.4 billion, $1.3 billion, $1.3 billion, and $1.3 billion, respectively, of loans that are carried at fair value.

NM Not meaningful

Reclassified to conform to the current period’s presentation.

29

CITI HOLDINGS
SPECIAL ASSET POOL
(In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	59		$	(135	)	$	(235	)	$	(94	)	$	(102	)	NM
Non-Interest Revenue	(66		)	1,150			8			(140		)	(304		)	NM
Total Revenues, Net of Interest Expense	(7		)	1,015			(227		)	(234		)	(406		)	NM
Total Operating Expenses	82			95			61			55			63			(23	)%
Net Credit Losses	670			219			202			(23		)	(18		)	NM
Credit Reserve Build / (Release)	(1,001		)	(391		)	(277		)	(186		)	(29		)	97	%
Provision for Benefits & Claims	—			—			—			—			—			—
Provision for Unfunded Lending Commitments	21			(9		)	(2		)	(50		)	(26		)	NM
Provision for Loan Losses and for Benefits and Claims	(310		)	(181		)	(77		)	(259		)	(73		)	76	%
Income from Continuing Operations before Taxes	221			1,101			(211		)	(30		)	(396		)	NM
Income Taxes	159			423			(84		)	(13		)	(141		)	NM
Income from Continuing Operations	62			678			(127		)	(17		)	(255		)	NM
Net Income (loss) Attributable to Noncontrolling Interests	59			49			—			—			—			—
Net Income (Loss)	$	3		$	629		$	(127	)	$	(17	)	$	(255	)	NM
EOP Assets (in billions of dollars)	$	73		$	53		$	45		$	41		$	36		(51	)%
NM Not meaningful
Reclassified to conform to the current period’s presentation.

30

CORPORATE / OTHER
(In millions of dollars, except as otherwise noted)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Net Interest Revenue	$	11		$	(50	)	$	(22	)	$	87		$	13		18	%
Non-Interest Revenue	(72		)	313			322			296			487			NM
Total Revenues, Net of Interest Expense	(61		)	263			300			383			500			NM
Total Operating Expenses	647			613			521			512			795			23	%
Net Credit Losses	1			—			1			1			1			—
Credit Reserve Build / (Release)	(1		)	—			(1		)	(1		)	(1		)	—
Provision for Benefits & Claims	1			—			(1		)	1			—			(100	)%
Provision for Unfunded Lending Commitments	—			—			1			(1		)	—			—
Provision for Loan Losses and for Benefits and Claims	1			—			—			—			—			(100	)%
Income from Continuing Operations before Taxes	(709		)	(350		)	(221		)	(129		)	(295		)	58	%
Income Taxes	(230		)	(216		)	(147		)	(88		)	17			NM
Income from Continuing Operations	(479		)	(134		)	(74		)	(41		)	(312		)	35	%
Income (Loss) from Discontinued Operations, net of taxes	40			71			1			—			(5		)	NM
Net Income (loss) Attributable to Noncontrolling Interests	—			—			(41		)	14			63			—
Net Income (Loss)	$	(439	)	$	(63	)	$	(32	)	$	(55	)	$	(380	)	13	%
EOP Assets (in billions of dollars)	$	281		$	269		$	283		$	284		$	312		11	%
NM Not meaningful
Reclassified to conform to the current period’s presentation.

31

AVERAGE BALANCES AND INTEREST RATES (1)(2)(3)(4)
Taxable Equivalent Basis

	Average Volumes						Interest						% Average Rate (4)
	First		Fourth		First		First		Fourth		First		First		Fourth		First
	Quarter		Quarter		Quarter		Quarter		Quarter		Quarter		Quarter		Quarter		Quarter
In millions of dollars	2011		2011		2012 (5)		2011		2011		2012 (5)		2011		2011		2012 (5)
Assets:
Deposits with Banks	$	179,510	$	157,706	$	160,751	$	459	$	408	$	367	1.04	%	1.03	%	0.92	%
Fed Funds Sold and Resale Agreements (6)	255,211		282,946		281,888		838		942		943		1.33	%	1.32	%	1.35	%
Trading Account Assets (7)	276,424		247,894		246,997		2,033		1,941		1,738		2.98	%	3.11	%	2.83	%
Investments	320,406		288,699		299,757		2,508		1,950		2,000		3.17	%	2.68	%	2.68	%
Total Loans (net of Unearned Income) (8)	639,030		645,079		647,011		12,288		12,555		12,485		7.80	%	7.72	%	7.76	%
Other Interest-Earning Assets	49,493		47,189		43,229		151		140		138		1.24	%	1.18	%	1.28	%
Total Average Interest-Earning Assets	$	1,720,074	$	1,669,513	$	1,679,633	$	18,277	$	17,936	$	17,671	4.31	%	4.26	%	4.23	%
Liabilities:
Deposits (excluding deposit insurance and FDIC Assessment)	$	715,682	$	686,913	$	695,665	$	1,794	$	1,726	$	1,650	1.02	%	1.00	%	0.95	%
Deposit Insurance and FDIC Assessment	—		—		—		220		358		372
Total Deposits	715,682		686,913		695,665		2,014		2,084		2,022		1.14	%	1.20	%	1.17	%
Fed Funds Purchased and Repurchase Agreements (6)	215,616		223,817		219,332		737		731		695		1.39	%	1.30	%	1.27	%
Trading Account Liabilities (7)	80,775		76,437		76,526		84		65		53		0.42	%	0.34	%	0.28	%
Short-Term Borrowings	134,257		116,647		115,765		170		157		208		0.51	%	0.53	%	0.72	%
Long-Term Debt (9)	367,849		318,756		311,139		3,046		2,675		2,575		3.36	%	3.33	%	3.33	%
Total Average Interest-Bearing Liabilities	$	1,514,179	$	1,422,570	$	1,418,427	$	6,051	$	5,712	$	5,553	1.62	%	1.59	%	1.57	%
Total Average Interest-Bearing Liabilities (excluding deposit insurance and FDIC Assessment)	$	1,514,179	$	1,422,570	$	1,418,427	$	5,831	$	5,354	$	5,181	1.56	%	1.49	%	1.47	%
Net Interest Revenue as a % of Average Interest-Earning Assets (NIM)							$	12,226	$	12,224	$	12,118	2.88	%	2.90	%	2.90	%
NIR as a % of Average Interest-Earning Assets (NIM) (excluding deposit insurance and FDIC Assessment)							$	12,446	$	12,582	$	12,490	2.93	%	2.99	%	2.99	%
1Q12 Increase (Decrease) From													2	bps	—	bps
1Q12 Increase (Decrease) (excluding deposit insurance and FDIC Assessment) From													6	bps	—	bps

(1)Net interest revenue includes the taxable equivalent adjustments (based on the U.S. federal statutory tax rate of 35%) of $124 million for the first quarter of 2011, $141 million for the fourth quarter of 2011 and $171 million for the first quarter of 2012.

(2)Citigroup average balances and interest rates include both domestic and international operations.

(3)Monthly averages have been used by certain subsidiaries where daily averages are unavailable.

(4)Average rate % is calculated as annualized interest over average volumes.

(5)Preliminary.

(6)Average volumes of securities borrowed or purchased under agreements to resell and securities loaned or sold under agreements to repurchase are reported net pursuant to FIN 41; the related interest excludes the impact of FIN 41.

(7)Interest expense on trading account liabilities of ICG is reported as a reduction of interest revenue. Interest revenue and interest expense on cash collateral positions are reported in trading account assets and trading account liabilities, respectively.

(8)Nonperforming loans are included in the average loan balances.

(9)Excludes hybrid financial instruments with changes recorded in Principal Transactions.

Reclassified to conform to the current period’s presentation and has been reclassified to exclude Discontinued Operations.

32

EOP DEPOSITS
TOTAL CITIGROUP
(In billions of dollars)

											1Q12 vs.
	1Q		2Q		3Q		4Q		1Q		1Q11 Increase/
	2011		2011		2011		2011		2012		(Decrease)
Citicorp Deposits by Business
Global Consumer Banking
North America	$	145.6	$	144.4	$	147.5	$	149.0	$	153.5	5	%
EMEA	12.7		12.8		12.1		12.1		12.8		1	%
Latin America	48.5		48.4		43.2		44.3		46.1		(5	)%
Asia	109.7		112.7		109.3		109.7		110.7		1	%
Total	$	316.5	$	318.3	$	312.1	$	315.1	$	323.1	2	%
ICG
Securities and Banking	$	115.0	$	113.7	$	104.3	$	110.9	$	122.9	7	%
Transaction Services	355.6		359.0		362.1		373.1		393.3		11	%
Total	$	470.6	$	472.7	$	466.4	$	484.0	$	516.2	10	%
Total Citicorp	$	787.1	$	791.0	$	778.5	$	799.1	$	839.3	7	%
Citi Holdings Deposits
Brokerage and Asset Management	$	57.6	$	55.2	$	53.7	$	54.6	$	55.0	(5	)%
Local Consumer Lending	16.3		15.2		14.3		7.0		8.2		(50	)%
Total Citi Holdings	$	73.9	$	70.4	$	68.0	$	61.6	$	63.2	(14	)%
Corporate/Other Deposits	$	4.9	$	4.9	$	4.8	$	5.2	$	3.6	(27	)%
Total Citigroup Deposits	$	865.9	$	866.3	$	851.3	$	865.9	$	906.1	5	%

Reclassified to conform to the current period’s presentation.

33

EOP LOANS
TOTAL CITIGROUP
(In billions of dollars)

											1Q12 vs.
	1Q		2Q		3Q		4Q		1Q		1Q11 Increase/
	2011		2011		2011		2011		2012		(Decrease)
Citicorp:
Global Consumer Banking
North America
Credit Cards	$	111.9	$	113.3	$	113.0	$	117.1	$	109.4	(2	)%
Retail Banking	33.0		34.5		36.5		38.9		40.6		23	%
Total	$	144.9	$	147.8	$	149.5	$	156.0	$	150.0	4	%
EMEA
Credit Cards	$	2.9	$	3.0	$	2.7	$	2.7	$	2.9	—
Retail Banking	4.5		4.7		4.3		4.2		4.5		—
Total	$	7.4	$	7.7	$	7.0	$	6.9	$	7.4	—
Latin America
Credit Cards	$	13.5	$	14.2	$	12.9	$	13.7	$	14.3	6	%
Retail Banking	21.6		23.2		21.6		23.6		26.1		21	%
Total	$	35.1	$	37.4	$	34.5	$	37.3	$	40.4	15	%
Asia
Credit Cards	$	19.2	$	20.0	$	18.9	$	19.9	$	19.6	2	%
Retail Banking	64.5		67.1		65.5		67.3		68.8		7	%
Total	$	83.7	$	87.1	$	84.4	$	87.2	$	88.4	6	%
Total Consumer Loans
Credit Cards	$	147.5	$	150.5	$	147.5	$	153.4	$	146.2	(1	)%
Retail Banking	123.6		129.5		127.9		134.0		140.0		13	%
Total Consumer	$	271.1	$	280.0	$	275.4	$	287.4	$	286.2	6	%
Total Corporate Loans
Securities and Banking	$	138.9	$	146.6	$	149.5	$	158.9	$	159.6	15	%
Transaction Services	47.2		52.9		57.8		60.3		68.4		45	%
Total Corporate Loans	$	186.1	$	199.5	$	207.3	$	219.2	$	228.0	23	%
Total Citicorp	$	457.2	$	479.5	$	482.7	$	506.6	$	514.2	12	%
Citi Holdings:
Local Consumer Lending - North America
Real Estate Lending	120.4		116.0		110.9		107.5		103.6		(14	)%
All Other	18.2		14.3		10.6		5.5		4.9		(73	)%
Personal	11.7		11.5		11.1		10.9		10.4		(11	)%
Total	$	150.3	$	141.8	$	132.6	$	123.9	$	118.9	(21	)%
Local Consumer Lending - International
Credit Cards	$	3.5	$	3.6	$	3.3	$	2.7	$	2.7	(23	)%
Retail Banking	14.6		12.9		11.5		8.1		7.5		(49	)%
Total	$	18.1	$	16.5	$	14.8	$	10.8	$	10.2	(44	)%
Citi Holdings - Other (Primarily SAP)	$	11.5	$	9.7	$	7.1	$	5.9	$	4.7	(59	)%
Total Citi Holdings	$	179.9	$	168.0	$	154.5	$	140.6	$	133.8	(26	)%
Total Citigroup	$	637.1	$	647.5	$	637.2	$	647.2	$	648.0	2	%
Consumer Loans	$	438.4	$	439.9	$	424.2	$	423.3	$	416.1	(5	)%
Corporate Loans	198.7		207.6		213.0		223.9		231.9		17	%
Total Citigroup	$	637.1	$	647.5	$	637.2	$	647.2	$	648.0	2	%

Note: Certain small balance consumer loans included in the above lines are classified as Corporate Loans on the Consolidated Balance Sheet.

34

SUPPLEMENTAL DETAIL CONSUMER LOANS 90+DAYS DELINQUENCY AMOUNTS AND RATIOS BUSINESS VIEW (In millions of dollars, except EOP loan amounts in billions of dollars)

	Loans 90+ Days Past Due (1)															EOP Loans
	1Q			2Q			3Q			4Q			1Q			1Q
	2011			2011			2011			2011			2012			2012
Citicorp (2) (3)
Total	$	4,086		$	3,705		$	3,383		$	3,374		$	3,310		$	286.2
Ratio	1.51		%	1.33		%	1.23		%	1.18		%	1.16		%
Retail Bank (2) (3)
Total	$	801		$	812		$	761		$	737		$	811		$	140.0
Ratio	0.65		%	0.63		%	0.60		%	0.56		%	0.58		%
North America (2)	$	241		$	211		$	232		$	235		$	260		$	40.6
Ratio	0.75		%	0.63		%	0.66		%	0.63		%	0.66		%
EMEA	$	77		$	76		$	65		$	59		$	62		$	4.5
Ratio	1.71		%	1.62		%	1.51		%	1.40		%	1.38		%
Latin America	$	249		$	259		$	240		$	221		$	244		$	26.1
Ratio	1.15		%	1.12		%	1.11		%	0.94		%	0.93		%
Asia	$	234		$	266		$	224		$	222		$	245		$	68.8
Ratio	0.36		%	0.40		%	0.34		%	0.33		%	0.36		%
Cards
Total	$	3,285		$	2,893		$	2,622		$	2,637		$	2,499		$	146.2
Ratio	2.23		%	1.92		%	1.78		%	1.72		%	1.71		%
North America - Citi-Branded	$	1,435		$	1,214		$	1,063		$	1,016		$	982		$	72.7
Ratio	1.93		%	1.62		%	1.42		%	1.32		%	1.35		%
North America - Retail Services	$	1,110		$	913		$	902		$	951		$	845		$	36.7
Ratio	2.97		%	2.38		%	2.38		%	2.38		%	2.30		%
EMEA	$	60		$	54		$	47		$	44		$	43		$	2.9
Ratio	2.07		%	1.80		%	1.74		%	1.63		%	1.48		%
Latin America	$	445		$	462		$	396		$	412		$	405		$	14.3
Ratio	3.30		%	3.25		%	3.07		%	3.01		%	2.83		%
Asia	$	235		$	250		$	214		$	214		$	224		$	19.6
Ratio	1.22		%	1.25		%	1.13		%	1.08		%	1.14		%
Citi Holdings - Local Consumer Lending (2) (3)	$	7,419		$	6,158		$	5,923		$	6,007		$	5,829		$	129.1
Ratio	4.68		%	4.14		%	4.29		%	4.79		%	4.85		%
International	$	572		$	530		$	480		$	422		$	428		$	10.2
Ratio	3.16		%	3.21		%	3.24		%	3.91		%	4.20		%
North America (2) (3)	$	6,847		$	5,628		$	5,443		$	5,585		$	5,401		$	118.9
Ratio	4.87		%	4.26		%	4.42		%	4.87		%	4.91		%
Total Citigroup (excluding Special Asset Pool) (2) (3)	$	11,505		$	9,863		$	9,306		$	9,381		$	9,139		$	415.3
Ratio	2.68		%	2.31		%	2.26		%	2.28		%	2.26		%

(1)The ratio of 90+ Days Past Due is calculated based on end-of-period loans, net of unearned income.

(2)The 90+ Days Past Due and related ratios for North America RCB and North America Local Consumer Lending excludes U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See North America Retail Consumer Banking on page 10 and Local Consumer Lending on page 29.

(3)The March 31, 2011, June 30, 2011, September 30, 2011, December 31, 2011 and March 31, 2012 Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios for North America excludes $1.5 billion, $1.4 billion, $1.3 billion, $1.3 billion, and $1.3 billion, respectively, of loans that are carried at fair value.

Reclassified to conform to the current period’s presentation

35

SUPPLEMENTAL DETAIL CONSUMER LOANS 30-89 DAYS DELINQUENCY AMOUNTS AND RATIOS BUSINESS VIEW (In millions of dollars, except EOP loan amounts in billions of dollars)

	Loans 30-89 Days Past Due (1)															EOP Loans
	1Q			2Q			3Q			4Q			1Q			1Q
	2011			2011			2011			2011			2012			2012
Citicorp (2) (3)
Total	$	4,645		$	4,293		$	4,049		$	4,072		$	3,726		$	286.2
Ratio	1.72		%	1.54		%	1.48		%	1.42		%	1.31		%
Retail Bank (2) (3)
Total	$	1,143		$	1,088		$	977		$	1,040		$	1,032		$	140.0
Ratio	0.93		%	0.85		%	0.77		%	0.78		%	0.74		%
North America (2)	$	185		$	209		$	218		$	213		$	183		$	40.6
Ratio	0.58		%	0.62		%	0.62		%	0.57		%	0.47		%
EMEA	$	143		$	132		$	107		$	94		$	92		$	4.5
Ratio	3.18		%	2.81		%	2.49		%	2.24		%	2.04		%
Latin America	$	324		$	301		$	267		$	289		$	323		$	26.1
Ratio	1.50		%	1.30		%	1.24		%	1.22		%	1.24		%
Asia	$	491		$	446		$	385		$	444		$	434		$	68.8
Ratio	0.76		%	0.66		%	0.59		%	0.66		%	0.63		%
Cards
Total	$	3,502		$	3,205		$	3,072		$	3,032		$	2,694		$	146.2
Ratio	2.37		%	2.13		%	2.08		%	1.98		%	1.84		%
North America - Citi-Branded	$	1,335		$	1,142		$	1,106		$	1,078		$	887		$	72.7
Ratio	1.79		%	1.52		%	1.47		%	1.40		%	1.22		%
North America - Retail Services	$	1,277		$	1,171		$	1,205		$	1,175		$	995		$	36.7
Ratio	3.41		%	3.06		%	3.18		%	2.94		%	2.71		%
EMEA	$	78		$	72		$	63		$	59		$	65		$	2.9
Ratio	2.69		%	2.40		%	2.33		%	2.19		%	2.24		%
Latin America	$	454		$	469		$	398		$	399		$	426		$	14.3
Ratio	3.36		%	3.30		%	3.09		%	2.91		%	2.98		%
Asia	$	358		$	351		$	300		$	321		$	321		$	19.6
Ratio	1.86		%	1.76		%	1.59		%	1.61		%	1.64		%
Citi Holdings - Local Consumer Lending (2) (3)	$	6,283		$	6,061		$	5,999		$	5,148		$	4,598		$	129.1
Ratio	3.96		%	4.08		%	4.35		%	4.10		%	3.83		%
International	$	814		$	726		$	677		$	499		$	519		$	10.2
Ratio	4.50		%	4.40		%	4.57		%	4.62		%	5.09		%
North America (2) (3)	$	5,469		$	5,335		$	5,322		$	4,649		$	4,079		$	118.9
Ratio	3.89		%	4.04		%	4.32		%	4.05		%	3.71		%
Total Citigroup (excluding Special Asset Pool) (2) (3)	$	10,928		$	10,354		$	10,048		$	9,220		$	8,324		$	415.3
Ratio	2.55		%	2.42		%	2.44		%	2.24		%	2.06		%

(1)The ratio of 30-89 Days Past Due is calculated based on end-of-period loans, net of unearned income.

(2)The 30-89 Days Past Due and related ratios for North America RCB and North America Local Consumer Lending excludes U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See North America Retail Consumer Banking on page 10 and Local Consumer Lending on page 29.

(3)The March 31, 2011, June 30, 2011, September 30, 2011, December 31, 2011 and March 31, 2012 Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios for North America excludes $1.5 billion, $1.4 billion, $1.3 billion, $1.3 billion, and $1.3 billion, respectively, of loans that are carried at fair value.

Reclassified to conform to the current period’s presentation

36

ALLOWANCE FOR CREDIT LOSSES - PAGE 1 TOTAL CITIGROUP (In millions of dollars)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Total Citigroup
Allowance for Loan Losses at Beginning of Period (1)	$	40,655		$	36,568		$	34,362		$	32,052		$	30,115
Gross Credit (Losses)	(7,131		)	(5,906		)	(5,217		)	(4,910		)	(4,771		)	33	%
Gross Recoveries	862			759			703			802			816			(5	)%
Net Credit (Losses) / Recoveries (NCLs)	(6,269		)	(5,147		)	(4,514		)	(4,108		)	(3,955		)	37	%
NCLs (2)	6,269			5,147			4,514			4,108			3,955			(37	)%
Net Reserve Builds / (Releases)	(3,482		)	(1,950		)	(1,591		)	(1,411		)	(194		)	94	%
Net Specific Reserve Builds / (Releases) (2) (3)	112			(16		)	126			(53		)	(933		)	NM
Provision for Loan Losses	2,899			3,181			3,049			2,644			2,828			(2	)%
Other (4) (5) (6) (7) (8) (9)	(717		)	(240		)	(845		)	(473		)	32
Allowance for Loan Losses at End of Period (1) (a)	$	36,568		$	34,362		$	32,052		$	30,115		$	29,020
Allowance for Unfunded Lending Commitments (10) (a)	$	1,105		$	1,097		$	1,139		$	1,136		$	1,097
Provision for Unfunded Lending Commitments	$	25		$	(13	)	$	43		$	(4	)	$	(38	)
Total Allowance for Loans, Leases and Unfunded Lending Commitments [Sum of (a)]	$	37,673		$	35,459		$	33,191		$	31,251		$	30,117
Total Allowance for Loan Losses as a Percentage of Total Loans (11)	5.78		%	5.35		%	5.07		%	4.69		%	4.51		%
Allowance for Loan Losses at End of Period (1):
Citicorp	$	20,563		$	19,225		$	17,613		$	16,699		$	16,306
Citi Holdings	16,005			15,137			14,439			13,416			12,714
Total Citigroup	$	36,568		$	34,362		$	32,052		$	30,115		$	29,020

(1)	Allowance for credit losses represents management’s estimate of probable losses inherent in the portfolio. Attribution of the allowance is made for analytical purposes only, and the entire allowance is available to absorb probable credit losses inherent in the portfolio.
(2)	The first quarter of 2012 includes approximately $370 million of incremental charge-offs of previously deferred principle balances on modified loans, related to anticipated forgiveness of principal largely in connection with the National Mortgage Settlement. There was a corresponding approximately $350 million release in the first quarter of 2012 of allowance for loan losses previously established related to these charge-offs.
(3)	The third quarter of 2011 includes $466 million attributable to the reclassification of certain loan modifications as TDRs in accordance with ASU 2011-02, substantially all of which had previously been included in the non-specific reserves.
(4)	Includes all adjustments to the allowance for credit losses, such as changes in the allowance from acquisitions, securitizations, foreign currency translation, purchase accounting adjustments, etc.
(5)	The first quarter of 2011 includes a reduction of approximately $560 million related to the sale or transfers to held-for-sale of various U.S. loan portfolios and a reduction of $240 million related to the sale of the Egg cards business.
(6)	The second quarter of 2011 includes a reduction of approximately $370 million related to the sale or transfers to held-for-sale of various U.S. loan portfolios.
(7)	The third quarter of 2011 includes a reduction of approximately $300 million related to the sale or transfers to held-for-sale of various U.S. loan portfolios and a reduction of approximately $530 million related to foreign currency translation.
(8)	The fourth quarter of 2011 includes a reduction of approximately $325 million related to the sale or transfers to held-for-sale of various U.S. loan portfolios and a reduction of approximately $72 million related to the transfer of Citi Belgium to held-for-sale.
(9)	The first quarter of 2012 includes a reduction of approximately $145 million related to the sale or transfers to held-for-sale of various U.S. loan portfolios.
(10)	Represents additional credit reserves recorded as other liabilities on the Consolidated Balance Sheet.
(11)	March 31, 2011, June 30, 2011, September 30, 2011, December 31, 2011 and March 31, 2012, excludes $4.4 billion, $4.8 billion, $5.4 billion and $5.3 billion and $4.7 billion, respectively, of loans which are carried at fair value.

NM Not meaningful

Reclassified to conform to the current period’s presentation.

37

ALLOWANCE FOR CREDIT LOSSES - PAGE 2 TOTAL CITIGROUP (In millions of dollars)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Total Citigroup Consumer Loans
Allowance for Loan Losses at Beginning of Period (1)	$	35,406		$	32,686		$	30,915		$	28,866		$	27,236
Net Credit (Losses) / Recoveries (NCLs)	(5,420		)	(4,797		)	(4,242		)	(3,965		)	(4,038		)	25	%
NCLs (2)	5,420			4,797			4,242			3,965			4,038			(25	)%
Net Reserve Builds / (Releases)	(2,885		)	(1,795		)	(1,473		)	(1,198		)	(348		)	88	%
Net Specific Reserve Builds / (Releases) (2) (3)	906			267			235			31			(929		)	NM
Provision for Loan Losses	3,441			3,269			3,004			2,798			2,761			(20	)%
Other (4) (5) (6) (7) (8) (9)	(741		)	(243		)	(811		)	(463		)	4			NM
Allowance for Loan Losses at End of Period (1) (a)	$	32,686		$	30,915		$	28,866		$	27,236		$	25,963
Consumer Allowance for Unfunded Lending Commitments (10) (a)	$	—		$	3		$	4		$	3		$	2
Provision for Unfunded Lending Commitments	$	—		$	3		$	2		$	—		$	—
Total Allowance for Loans, Leases and Unfunded Lending Commitments [Sum of (a)]	$	32,686		$	30,918		$	28,870		$	27,239		$	25,965
Consumer Allowance for Loan Losses as a Percentage of Total Consumer Loans (11)	7.48		%	7.05		%	6.83		%	6.45		%	6.26		%
Total Citigroup Corporate Loans
Allowance for Loan Losses at Beginning of Period	$	5,249		$	3,882		$	3,447		$	3,186		$	2,879
Net Credit (Losses) / Recoveries (NCL’s)	(849		)	(350		)	(272		)	(143		)	83			NM
NCL’s	849			350			272			143			(83		)	NM
Net Reserve Builds / (Releases)	(597		)	(155		)	(118		)	(213		)	154			NM
Net Specific Reserve Builds / (Releases)	(794		)	(283		)	(109		)	(84		)	(4		)	99	%
Provision for Loan Losses	(542		)	(88		)	45			(154		)	67			NM
Other (4)	24			3			(34		)	(10		)	28
Allowance for Loan Losses at End of Period (1) (b)	$	3,882		$	3,447		$	3,186		$	2,879		$	3,057
Corporate Allowance for Unfunded Lending Commitments (10) (b)	$	1,105		$	1,094		$	1,135		$	1,133		$	1,095
Provision for Unfunded Lending Commitments	$	25		$	(16	)	$	41		$	(4	)	$	(38	)
Total Allowance for Loans, Leases and Unfunded Lending Commitments [Sum of (b)]	$	4,987		$	4,541		$	4,321		$	4,012		$	4,152
Corporate Allowance for Loan Losses as a Percentage of Total Corporate Loans (12)	1.98		%	1.69		%	1.52		%	1.31		%	1.34		%

Notes to these tables are on the following page (page 39).

38

ALLOWANCE FOR CREDIT LOSSES - PAGE 3 TOTAL CITIGROUP

The following notes relate to the tables on the prior page (page 38).

(1)Allowance for credit losses represents management’s estimate of probable losses inherent in the portfolio.  Attribution of the allowance is made for analytical purposes only, and the entire allowance is available to absorb probable credit losses inherent in the portfolio.

(2)The first quarter of 2012 includes approximately $370 million of incremental charge-offs of previously deferred principle balances on modified loans, related to anticipated forgiveness of principal largely in connection with the National Mortgage Settlement.  There was a corresponding approximately $350 million release in the first quarter of 2012 of allowance for loan losses previously established related to these charge-offs.

(3)The third quarter of 2011 includes $466 million attributable to the reclassification of certain loan modifications as TDRs in accordance with ASU 2011-02, substantially all of which had previously been included in the non-specific reserves.

(4)Includes all adjustments to the allowance for credit losses, such as changes in the allowance from acquisitions, securitizations, foreign currency translation, purchase accounting adjustments, etc.

(5)The first quarter of 2011 includes a reduction of approximately $560 million related to the sale or transfers to held-for-sale of various U.S. loan portfolios and a reduction of $240 million related to the sale of the Egg cards business.

(6)The second quarter of 2011 includes a reduction of approximately $370 million related to the sale or transfers to held-for-sale of various U.S. loan portfolios.

(7)The third quarter of 2011 includes a reduction of approximately $300 million related to the sale or transfers to held-for-sale of various U.S. loan portfolios and a reduction of approximately $485 million related to foreign currency translation.

(8)The fourth quarter of 2011 includes a reduction of approximately $325 million related to the sale or transfers to held-for-sale of various U.S. loan portfolios and a reduction of approximately $72 million related to the transfer of Citi Belgium to held-for-sale.

(9)The first quarter of 2012 includes a reduction of approximately $145 million related to the sale or transfers to held-for-sale of various U.S. loan portfolios.

(10)Represents additional credit reserves recorded as other liabilities on the Consolidated Balance Sheet.

(11)March 31, 2011, June 30, 2011, September 30, 2011, December 31, 2011 and March 31, 2012 excludes $1.5 billion, $1.4 billion, $1.3 billion, $1.3 billion and $1.3 billion, respectively, of Loans which are carried at fair value.

(12)March 31, 2011, June 30, 2011, September 30, 2011, December 31, 2011 and March 31, 2012 excludes $2.9 billion, $3.4 billion, $4.1 billion, $3.9 billion and $3.4 billion, respectively, of loans which are carried at fair value.

NM Not meaningful

Reclassified to conform to the current period’s presentation.

39

COMPONENTS OF PROVISION FOR LOAN LOSSES - PAGE 1 CITICORP (In millions of dollars)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Citicorp
Net Credit Losses	$	3,250		$	2,982		$	2,632		$	2,595		$	2,220		(32	)%
Credit Reserve Build / (Release)	(1,811		)	(1,391		)	(932		)	(851		)	(576		)	68	%
Global Consumer Banking
Net Credit Losses	3,040			2,832			2,545			2,423			2,278			(25	)%
Credit Reserve Build / (Release)	(1,417		)	(1,335		)	(964		)	(713		)	(734		)	48	%
North America Regional Consumer Banking
Net Credit Losses	2,372			2,136			1,854			1,739			1,629			(31	)%
Credit Reserve Build / (Release)	(1,201		)	(1,240		)	(955		)	(785		)	(841		)	30	%
Retail Banking
Net Credit Losses	88			79			65			70			62			(30	)%
Credit Reserve Build / (Release)	2			7			9			5			(2		)	NM
Citi-Branded Cards
Net Credit Losses	1,352			1,231			1,099			986			902			(33	)%
Credit Reserve Build / (Release)	(642		)	(752		)	(655		)	(678		)	(549		)	14	%
Citi Retail Services
Net Credit Losses	932			826			690			683			665			(29	)%
Credit Reserve Build / (Release)	(561		)	(495		)	(309		)	(112		)	(290		)	48	%
EMEA Regional Consumer Banking
Net Credit Losses	49			46			49			28			29			(41	)%
Credit Reserve Build / (Release)	(34		)	(55		)	(32		)	3			(5		)	85	%
Retail Banking
Net Credit Losses	23			23			29			12			12			(48	)%
Credit Reserve Build / (Release)	(12		)	(29		)	(20		)	6			2			NM
Citi-Branded Cards
Net Credit Losses	26			23			20			16			17			(35	)%
Credit Reserve Build / (Release)	(22		)	(26		)	(12		)	(3		)	(7		)	68	%
Latin America Regional Consumer Banking
Net Credit Losses	407			425			406			446			430			6	%
Credit Reserve Build / (Release)	(147		)	(21		)	63			38			113			NM
Retail Banking
Net Credit Losses	103			117			113			142			143			39	%
Credit Reserve Build / (Release)	(69		)	23			76			16			87			NM
Citi-Branded Cards
Net Credit Losses	304			308			293			304			287			(6	)%
Credit Reserve Build / (Release)	(78		)	(44		)	(13		)	22			26			NM
Asia Regional Consumer Banking
Net Credit Losses	212			225			236			210			190			(10	)%
Credit Reserve Build / (Release)	(35		)	(19		)	(40		)	31			(1		)	97	%
Retail Banking
Net Credit Losses	67			83			91			85			65			(3	)%
Credit Reserve Build / (Release)	(14		)	(2		)	(13		)	26			12			NM
Citi-Branded Cards
Net Credit Losses	145			142			145			125			125			(14	)%
Credit Reserve Build / (Release)	(21		)	(17		)	(27		)	5			(13		)	38	%
Institutional Clients Group (ICG)
Net Credit Losses	210			150			87			172			(58		)	NM
Credit Reserve Build / (Release)	(394		)	(56		)	32			(138		)	158			NM
Securities and Banking
Net Credit Losses	203			151			70			178			(60		)	NM
Credit Reserve Build / (Release)	(394		)	(83		)	50			(145		)	135			NM
Transaction Services
Net Credit Losses	7			(1		)	17			(6		)	2			(71	)%
Credit Reserve Build / (Release)	—			27			(18		)	7			23			—
Total Citicorp Provision for Loan Losses	$	1,439		$	1,591		$	1,700		$	1,744		$	1,644		14	%

NM Not meaningful

Reclassified to conform to the current period’s presentation.

40

COMPONENTS OF PROVISION FOR LOAN LOSSES - PAGE 2 CITI HOLDINGS / TOTAL CITIGROUP (In millions of dollars)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Citi Holdings
Net Credit Losses	$	3,018		$	2,165		$	1,881		$	1,512		$	1,734		(43	)%
Credit Reserve Build / (Release)	(1,558		)	(575		)	(532		)	(612		)	(550		)	65	%
Brokerage and Asset Management
Net Credit Losses	1			—			3			—			—			(100	)%
Credit Reserve Build / (Release)	(1		)	(2		)	—			—			(1		)	—
Local Consumer Lending
Net Credit Losses	2,347			1,946			1,676			1,535			1,752			(25	)%
Credit Reserve Build / (Release)	(556		)	(182		)	(255		)	(426		)	(520		)	6	%
Special Asset Pool
Net Credit Losses	670			219			202			(23		)	(18		)	NM
Credit Reserve Build / (Release)	(1,001		)	(391		)	(277		)	(186		)	(29		)	97	%
Total Citi Holdings Provision for Loan Losses	$	1,460		$	1,590		$	1,349		$	900		$	1,184		(19	)%
Total Citicorp Provision for Loan Losses (from prior page)	$	1,439		$	1,591		$	1,700		$	1,744		$	1,644		14	%
Corporate / Other	—			—			—			—			—			—
Total Citigroup Provision for Loan Losses	$	2,899		$	3,181		$	3,049		$	2,644		$	2,828		(2	)%

NM Not meaningful

Reclassified to conform to the current period’s presentation.

41

NON-ACCRUAL ASSETS - PAGE 1 TOTAL CITIGROUP (In millions of dollars)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Non-Accrual Loans (1)
Corporate Non-Accrual Loans By Region (2)
North America	$	1,997		$	1,899		$	1,639		$	1,246		$	1,017		(49	)%
EMEA	2,437			1,954			1,748			1,293			1,194			(51	)%
Latin America	606			528			442			362			263			(57	)%
Asia	451			451			342			335			499			11	%
Total	$	5,491		$	4,832		$	4,171		$	3,236		$	2,973		(46	)%
Consumer Non-Accrual Loans By Region (2)
North America (3)	$	7,068		$	6,125		$	5,954		$	6,046		$	6,700		(5	)%
EMEA	657			644			514			387			397			(40	)%
Latin America	1,034			1,083			998			1,107			1,178			14	%
Asia	562			549			480			450			474			(16	)%
Total (3)	$	9,321		$	8,401		$	7,946		$	7,990		$	8,749		(6	)%
OTHER REAL ESTATE OWNED AND OTHER REPOSSESSED ASSETS
ICG	$	743		$	770		$	764		$	23		$	7		(99	)%
Global Consumer Banking	33			40			46			48			41			24	%
Brokerage and Asset Management	—			—			—			—			—			—
Local Consumer Lending	619			510			442			393			356			(42	)%
Special Asset Pool	168			98			92			87			162			(4	)%
Corporate/Other	14			16			13			15			14			—
TOTAL OTHER REAL ESTATE OWNED (OREO) (4)	$	1,577		$	1,434		$	1,357		$	566		$	580		(63	)%
OREO By Region:
North America	$	1,331		$	1,245		$	1,222		$	441		$	392		(71	)%
EMEA	140			133			79			73			139			(1	)%
Latin America	52			55			56			51			48			(8	)%
Asia	54			1			—			1			1			(98	)%
Total	$	1,577		$	1,434		$	1,357		$	566		$	580		(63	)%
Other Repossessed Assets (5)	$	21		$	18		$	24		$	1		$	1		(95	)%
Non-Accrual Assets (NAA) (6)
Corporate Non-Accrual Loans	$	5,491		$	4,832		$	4,171		$	3,236		$	2,973		(46	)%
Consumer Non-Accrual Loans	9,321			8,401			7,946			7,990			8,749			(6	)%
Non-Accrual Loans (NAL)	14,812			13,233			12,117			11,226			11,722			(21	)%
OREO	1,577			1,434			1,357			566			580			(63	)%
Other Repossessed Assets	21			18			24			1			1			(95	)%
Non-Accrual Assets (NAA)	$	16,410		$	14,685		$	13,498		$	11,793		$	12,303		(25	)%
NAL as a % of Total Loans	2.32		%	2.04		%	1.90		%	1.73		%	1.81		%
NAA as a % of Total Assets	0.84		%	0.75		%	0.70		%	0.63		%	0.63		%
Allowance for Loan Losses as a % of NAL	247		%	260		%	265		%	268		%	248		%

(1)Corporate loans are placed on non-accrual status based upon a review by Citigroup’s risk officers.  Corporate non-accrual loans may still be current on interest payments. With limited exceptions, the following practices are applied for Consumer loans: Consumer loans, excluding credit cards and mortgages, are placed on non-accrual status at 90 days past due, and are charged off at 120 days past due; residential mortgage loans are placed on non-accrual status at 90 days past due and written down to net realizable value at 180 days past due. Consistent with industry conventions, Citigroup generally accrues interest on credit card loans until such loans are charged off, which typically occurs at 180 days contractual delinquency.  As such, the non-accrual loan disclosures do not include credit card loans.

(2)Excludes SOP 3-03 purchased distressed loans.

(3)The first quarter of 2012  increase in non-accrual consumer loans in North America is attributable to an $0.8 billion reclassification from accrual to non-accrual status of home equity loans where the related residential first mortgage is delinquent. Of the $0.8 billion of home equity loans, $0.7 billion was current and $0.1 billion was 30 to 89 days past due as of March 31, 2012.  This reclassification reflects regulatory guidance that was issued on January 31, 2012.

(4)Represents the carrying value of all property acquired by foreclosure or other legal proceedings when Citigroup has taken possession of the collateral.

(5)Primarily transportation equipment, carried at lower of cost or fair value, less costs to sell.

(6)There is no industry-wide definition of non-accrual assets.  As such, analysis against the industry is not always comparable.

Reclassified to conform to the current period’s presentation.

42

NON-ACCRUAL ASSETS - PAGE 2 TOTAL CITICORP (In millions of dollars)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Non-Accrual Loans (1)
Corporate Non-Accrual Loans By Region (2)
North America	$	1,181		$	1,189		$	1,243		$	921		$	790		(33	)%
EMEA	1,302			1,064			957			694			748			(43	)%
Latin America	427			392			361			294			203			(52	)%
Asia	356			341			300			308			472			33	%
Total	$	3,266		$	2,986		$	2,861		$	2,217		$	2,213		(32	)%
Consumer Non-Accrual Loans By Region (2)
North America	$	363		$	341		$	345		$	345		$	390		7	%
EMEA	110			104			76			84			94			(15	)%
Latin America	1,004			1,051			959			1,061			1,130			13	%
Asia	359			364			323			311			348			(3	)%
Total	$	1,836		$	1,860		$	1,703		$	1,801		$	1,962		7	%
OTHER REAL ESTATE OWNED AND OTHER REPOSSESSED ASSETS
ICG	$	743		$	770		$	764		$	23		$	7		(99	)%
Global Consumer Banking	33			40			46			48			41			24	%
TOTAL OTHER REAL ESTATE OWNED (OREO) (3)	$	776		$	810		$	810		$	71		$	48		(94	)%
OREO By Region:
North America	$	727		$	759		$	766		$	30		$	15		(98	)%
EMEA	11			12			10			9			5			(55	)%
Latin America	34			38			34			31			27			(21	)%
Asia	4			1			—			1			1			(75	)%
Total	$	776		$	810		$	810		$	71		$	48		(94	)%
Other Repossessed Assets (4)	N/A			N/A			N/A			N/A			N/A
Non-Accrual Assets (NAA) (5)
Corporate Non-Accrual Loans	$	3,266		$	2,986		$	2,861		$	2,217		$	2,213		(32	)%
Consumer Non-Accrual Loans	1,836			1,860			1,703			1,801			1,962			7	%
Non-Accrual Loans (NAL)	5,102			4,846			4,564			4,018			4,175			(18	)%
OREO	776			810			810			71			48			(94	)%
Other Repossessed Assets	N/A			N/A			N/A			N/A			N/A
Non-Accrual Assets (NAA)	$	5,878		$	5,656		$	5,374		$	4,089		$	4,223		(28	)%
NAA as a % of Total Assets	0.43		%	0.40		%	0.38		%	0.30		%	0.30		%
Allowance for Loan Losses as a % of NAL	403		%	397		%	386		%	416		%	391		%

N/A Not Available at the Citicorp level.  See “Non-Accrual Assets -  Page 1” (on page 42) for total Citigroup balances.

(1)Corporate loans are placed on non-accrual status based upon a review by Citigroup’s risk officers.  Corporate non-accrual loans may still be current on interest payments. With limited exceptions, the following practices are applied for Consumer loans: Consumer loans, excluding credit cards and mortgages, are placed on non-accrual status at 90 days past due, and are charged off at 120 days past due; residential mortgage loans are placed on non-accrual status at 90 days past due and written down to net realizable value at 180 days past due. Consistent with industry conventions, Citigroup generally accrues interest on credit card loans until such loans are charged off, which typically occurs at 180 days contractual delinquency.  As such, the non-accrual loan disclosures do not include credit card loans.

(2)Excludes SOP 3-03 purchased distressed loans.

(3)Represents the carrying value of all property acquired by foreclosure or other legal proceedings when Citigroup has taken possession of the collateral.

(4)Primarily transportation equipment, carried at lower of cost or fair value, less costs to sell.

(5)There is no industry-wide definition of non-accrual assets.  As such, analysis against the industry is not always comparable.

Reclassified to conform to the current period’s presentation.

43

NON-ACCRUAL ASSETS - PAGE 3 TOTAL CITI HOLDINGS (In millions of dollars)

																1Q12 vs.
	1Q			2Q			3Q			4Q			1Q			1Q11 Increase/
	2011			2011			2011			2011			2012			(Decrease)
Non-Accrual Loans (1)
Corporate Non-Accrual Loans By Region (2)
North America	$	816		$	710		$	396		$	325		$	227		(72	)%
EMEA	1,135			890			791			599			446			(61	)%
Latin America	179			136			81			68			60			(66	)%
Asia	95			110			42			27			27			(72	)%
Total	$	2,225		$	1,846		$	1,310		$	1,019		$	760		(66	)%
Consumer Non-Accrual Loans By Region (2)
North America (3)	$	6,705		$	5,784		$	5,609		$	5,701		$	6,310		(6	)%
EMEA	547			540			438			303			303			(45	)%
Latin America	30			32			39			46			48			60	%
Asia	203			185			157			139			126			(38	)%
Total (3)	$	7,485		$	6,541		$	6,243		$	6,189		$	6,787		(9	)%
OTHER REAL ESTATE OWNED AND OTHER REPOSSESSED ASSETS
Brokerage and Asset Management	$	—		$	—		$	—		$	—		$	—		—
Local Consumer Lending	619			510			442			393			356			(42	)%
Special Asset Pool	168			98			92			87			162			(4	)%
TOTAL OTHER REAL ESTATE OWNED (OREO) (4)	$	787		$	608		$	534		$	480		$	518		(34	)%
OREO By Region:
North America	$	590		$	470		$	443		$	396		$	363		(38	)%
EMEA	129			121			69			64			134			4	%
Latin America	18			17			22			20			21			17	%
Asia	50			—			—			—			—			(100	)%
Total	$	787		$	608		$	534		$	480		$	518		(34	)%
Other Repossessed Assets (5)	N/A			N/A			N/A			N/A			N/A
Non-Accrual Assets (NAA) (6)
Corporate Non-Accrual Loans	$	2,225		$	1,846		$	1,310		$	1,019		$	760		(66	)%
Consumer Non-Accrual Loans	7,485			6,541			6,243			6,189			6,787			(9	)%
Non-Accrual Loans (NAL)	9,710			8,387			7,553			7,208			7,547			(22	)%
OREO	787			608			534			480			518			(34	)%
Other Repossessed Assets	N/A			N/A			N/A			N/A			N/A
Non-Accrual Assets (NAA)	$	10,497		$	8,995		$	8,087		$	7,688		$	8,065		(23	)%
NAA as a % of Total Assets	3.56		%	3.39		%	3.27		%	3.42		%	3.86		%
Allowance for Loan Losses as a % of NAL	165		%	180		%	191		%	186		%	168		%

N/A Not Available at the Citi Holdings level.  See “Non-Accrual Assets -  Page 1” (on page 42) for total Citigroup balances.

(1)Corporate loans are placed on non-accrual status based upon a review by Citigroup’s risk officers.  Corporate non-accrual loans may still be current on interest payments. With limited exceptions, the following practices are applied for Consumer loans: Consumer loans, excluding credit cards and mortgages, are placed on non-accrual status at 90 days past due, and are charged off at 120 days past due; residential mortgage loans are placed on non-accrual status at 90 days past due and written down to net realizable value at 180 days past due. Consistent with industry conventions, Citigroup generally accrues interest on credit card loans until such loans are charged off, which typically occurs at 180 days contractual delinquency.  As such, the non-accrual loan disclosures do not include credit card loans.

(2)Excludes SOP 3-03 purchased distressed loans.

(3)The first quarter of 2012  increase in non-accrual consumer loans in North America is attributable to an $0.8 billion reclassification from accrual to non-accrual status of home equity loans where the related residential first mortgage is delinquent. Of the $0.8 billion of home equity loans, $0.7 billion was current and $0.1 billion was 30 to 89 days past due as of March 31, 2012.  This reclassification reflects regulatory guidance that was issued on January 31, 2012.

(3)Represents the carrying value of all property acquired by foreclosure or other legal proceedings when Citigroup has taken possession of the collateral.

(4)Primarily transportation equipment, carried at lower of cost or fair value, less costs to sell.

(5)There is no industry-wide definition of non-accrual assets.  As such, analysis against the industry is not always comparable.

Reclassified to conform to the current period’s presentation.

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CITIGROUP NON-GAAP FINANCIAL MEASURES  - RECONCILIATIONS (In millions of dollars)

Tangible Book Value Per Share and Tangible Common Equity (TCE) (and related ratios) are non-GAAP financial measures.  TCE, as defined by Citigroup, represents Common equity less goodwill and intangible assets (excluding MSRs) net of the related deferred taxes.  Other companies may calculate TCE in a manner different from Citigroup.  A reconciliation of Citigroup’s total stockholders’ equity to TCE and Tangible Book Value per Share follows:

	1Q		2Q		3Q		4Q		1Q
	2011		2011		2011		2011		2012
Tangible Book Value Per Share (page 1):
Total Common Equity	$	170,725	$	176,052	$	177,060	$	177,494	$	181,508
Less:
Goodwill - as reported	26,339		26,621		25,496		25,413		25,810
Intangible Assets (Other than MSRs) - as reported	7,280		7,136		6,800		6,600		6,413
Goodwill and Intangible Assets - recorded as Assets of Discontinued Operations Held For Sale	165		—		—		—		—
Goodwill and Intangible Assets - recorded as Assets Held for Sale	—		—		—		—		—
Net Deferred Taxes - Related to Goodwill and Intangible Assets	53		50		47		44		41
Tangible Common Equity	$	136,888	$	142,245	$	144,717	$	145,437	$	149,244
Common Shares Outstanding, at period end	2,920.6		2,917.9		2,923.7		2,923.9		2,932.2
Tangible Book Value Per Share	$	46.87	$	48.75	$	49.50	$	49.74	$	50.90

Reclassified to conform to the current period’s presentation.

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