Global Consumer Banking
GCB revenues of $6.3 billion decreased 13% on a reported basis and 14% in constant dollars. On this basis and excluding the Australia loss on sale, revenues decreased 5%, as continued solid deposit growth and momentum in investment management were more than offset by lower card balances and deposit spreads.
North America GCB revenues of $4.3 billion decreased 4%. Citi-Branded Cards revenues of $2.0 billion decreased 1%, reflecting continued higher payment rates. Citi Retail Services revenues of $1.3 billion decreased 6%, reflecting lower average loans and continued higher payment rates. Retail Banking revenues of $1.0 billion decreased 7%, as the benefit of strong deposit growth was more than offset by lower deposit spreads, as well as lower mortgage revenues.
Latin America GCB revenues of $1.0 billion increased 1% on a reported basis. In constant dollars, revenues decreased 7%, driven by lower lending volumes and deposit spreads, partially offset by growth in assets under management.
Asia GCB revenues of $0.9 billion decreased 45% on a reported basis and 46% in constant dollars. On this basis, and excluding the Australia loss on sale, revenues decreased 4%, reflecting lower loans and deposit spreads, partially offset by higher investment revenues.
GCB operating expenses of $4.6 billion increased 7% on a reported basis and 5% in constant dollars, reflecting continued investments in Citi’s transformation, as well as business-led investments and volume-related expenses, partially offset by efficiency savings.
GCB cost of credit of $(65) million compared to $1.7 billion in the prior-year period, driven by a net ACL release of $1.0 billion compared to a modest build in the prior-year period, reflecting improvements in both portfolio credit quality and the macroeconomic outlook, as well as lower net credit losses.
GCB net income of $1.3 billion increased significantly, as the lower cost of credit more than offset the decline in revenues and the higher expenses.
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Corporate / Other ($in millions) | | 3Q'21 | | 2Q'21 | | 3Q'20 | | QoQ% | | YoY% |
Revenues | | $ | 108 | | $ | 267 | | $ | (224) | | (60)% | | NM |
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Expenses | | $ | 519 | | $ | 378 | | $ | 819 | | 37% | | (37)% |
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Net Credit Losses | | | (23) | | | (22) | | | (5) | | (5)% | | NM |
Net ACL Build / (Release)(a) | | | (54) | | | (102) | | | (132) | | 47% | | 59% |
Other Provisions(b) | | | (4) | | | 3 | | | 1 | | NM | | NM |
Total Cost of Credit | | $ | (81) | | $ | (121) | | $ | (136) | | 33% | | 40% |
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Income (Loss) from Continuing Operations before Taxes | | $ | (330) | | $ | 10 | | $ | (907) | | NM | | 64% |
Income Taxes (Benefits) | | | (222) | | | (522) | | | (307) | | 57% | | 28% |
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Net Income (Loss) | | $ | (111) | | $ | 542 | | $ | (607) | | NM | | 82% |
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(a) Includes credit reserve build / (release) for loans and provision for credit losses on unfunded lending commitments.
(b) Includes provisions for benefits and claims, HTM debt securities and other assets.
Corporate / Other
Corporate / Other revenues of $108 million increased significantly, reflecting higher net revenue from the investment portfolio.
Corporate / Other expenses of $519 million decreased 37%, primarily due to the absence of a civil money penalty incurred in the prior-year period, partially offset by an increase in expenses related to Citi’s transformation.
Corporate / Other loss from continuing operations before taxes of $(330) million compared to a loss of $(907) million in the prior-year period, driven by the higher revenues and the lower expenses, partially offset by a lower net ACL release.