| | | | | | | | | | | | | | | | | | | |
| | | Full | | Full | | Full | | Full | | Full | | FY 2021 vs. | |
| | | Year | | Year | | Year | | Year | | Year | | FY 2020 Increase/ | |
| | | 2017 | | 2018 | | 2019 | | 2020 | | 2021 | | (Decrease) | |
| | | | | | | | | | | | | | | | | | | |
| Total revenues, net of interest expense(1)(2) | | $ | 73,693 | | $ | 74,036 | | $ | 75,067 | | $ | 75,501 | | $ | 71,884 | | (5%) | |
| Total operating expenses(1)(3) | | | 43,481 | | | 43,023 | | | 42,783 | | | 44,374 | | | 48,193 | | 9% | |
| Net credit losses (NCLs) | | | 7,076 | | | 7,113 | | | 7,768 | | | 7,611 | | | 4,895 | | (36%) | |
| Credit reserve build / (release) for loans | | | 427 | | | 241 | | | 450 | | | 8,311 | | | (7,998) | | NM | |
| Provision / (release) for unfunded lending commitments | | | (161) | | | 113 | | | 92 | | | 1,446 | | | (788) | | NM | |
| Provisions for benefits and claims, HTM debt securities and other assets | | | 109 | | | 101 | | | 73 | | | 127 | | | 113 | | (11%) | |
| Provisions for credit losses and for benefits and claims | | | 7,451 | | | 7,568 | | | 8,383 | | | 17,495 | | | (3,778) | | NM | |
| Income from continuing operations before income taxes | | | 22,761 | | | 23,445 | | | 23,901 | | | 13,632 | | | 27,469 | | NM | |
| Income taxes(4) | | | 29,388 | | | 5,357 | | | 4,430 | | | 2,525 | | | 5,451 | | NM | |
| Income from continuing operations | | | (6,627) | | | 18,088 | | | 19,471 | | | 11,107 | | | 22,018 | | 98% | |
| Income (loss) from discontinued operations, net of taxes | | | (111) | | | (8) | | | (4) | | | (20) | | | 7 | | NM | |
| Net income before noncontrolling interests | | | (6,738) | | | 18,080 | | | 19,467 | | | 11,087 | | | 22,025 | | 99% | |
| Net income (loss) attributable to noncontrolling interests | | | 60 | | | 35 | | | 66 | | | 40 | | | 73 | | 83% | |
| Citigroup’s net income | | $ | (6,798) | | $ | 18,045 | | $ | 19,401 | | $ | 11,047 | | $ | 21,952 | | 99% | |
| | | | | | | | | | | | | | | | | | | |
| Diluted earnings per share: | | | | | | | | | | | | | | | | | | |
| Income from continuing operations | | $ | (2.94) | | $ | 6.69 | | $ | 8.04 | | $ | 4.73 | | $ | 10.14 | | NM | |
| Citigroup’s net income | | $ | (2.98) | | $ | 6.68 | | $ | 8.04 | | $ | 4.72 | | $ | 10.14 | | NM | |
| Shares (in millions): | | | | | | | | | | | | | | | | | | |
| Average basic | | | 2,698.5 | | | 2,493.3 | | | 2,249.2 | | | 2,085.8 | | | 2,033.0 | | (3%) | |
| Average diluted | | | 2,698.5 | | | 2,494.7 | | | 2,265.3 | | | 2,099.0 | | | 2,049.4 | | (2%) | |
| Common shares outstanding, at period end | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | |
| Preferred dividends | | $ | 1,213 | | $ | 1,174 | | $ | 1,109 | | $ | 1,095 | | $ | 1,040 | | (5%) | |
| | | | | | | | | | | | | | | | | | | |
| Income allocated to unrestricted common shareholders - basic | | | | | | | | | | | | | | | | | | |
| Income from continuing operations | | $ | (7,937) | | $ | 16,680 | | $ | 18,174 | | $ | 9,899 | | $ | 20,751 | | NM | |
| Citigroup’s net income | | $ | (8,048) | | $ | 16,672 | | $ | 18,171 | | $ | 9,879 | | $ | 20,758 | | NM | |
| | | | | | | | | | | | | | | | | | | |
| Income allocated to unrestricted common shareholders - diluted | | | | | | | | | | | | | | | | | | |
| Income from continuing operations | | $ | (7,937) | | $ | 16,680 | | $ | 18,207 | | $ | 9,930 | | $ | 20,781 | | NM | |
| Citigroup’s net income | | $ | (8,048) | | $ | 16,672 | | $ | 18,204 | | $ | 9,909 | | $ | 20,788 | | NM | |
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| Regulatory capital ratios and performance metrics: | | | | | | | | | | | | | | | | | | |
| Common Equity Tier 1 (CET1) Capital ratio(6)(7)(8) | | | 12.36 | % | | 11.86 | % | | 11.79 | % | | 11.51 | % | | 12.25 | % | | |
| Tier 1 Capital ratio(6)(7)(8) | | | 14.06 | % | | 13.43 | % | | 13.33 | % | | 13.06 | % | | 13.91 | % | | |
| Total Capital ratio(6)(7)(8) | | | 16.30 | % | | 16.14 | % | | 15.87 | % | | 15.33 | % | | 16.04 | % | | |
| Supplementary Leverage ratio (SLR)(7)(8)(9) | | | 6.68 | % | | 6.40 | % | | 6.20 | % | | 6.99 | % | | 5.73 | % | | |
| Return on average assets | | | (0.36) | % | | 0.94 | % | | 0.98 | % | | 0.50 | % | | 0.94 | % | | |
| Return on average common equity | | | (3.9) | % | | 9.4 | % | | 10.3 | % | | 5.7 | % | | 11.5 | % | | |
| Efficiency ratio (total operating expenses/total revenues, net) | | | 59.0 | % | | 58.1 | % | | 57.0 | % | | 58.8 | % | | 67.0 | % | | |
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| Balance sheet data (in billions of dollars, except per share amounts): | | | | | | | | | | | | | | | | | | |
| Total assets | | $ | 1,842.5 | | $ | 1,917.4 | | $ | 1,951.2 | | $ | 2,260.1 | | $ | 2,291.4 | | | |
| Total average assets | | | 1,875.5 | | | 1,920.2 | | | 1,978.8 | | | 2,226.5 | | | 2,347.7 | | 5% | |
| Total deposits | | | 959.8 | | | 1,013.2 | | | 1,070.6 | | | 1,280.7 | | | 1,317.2 | | | |
| Citigroup’s stockholders’ equity | | | 200.7 | | | 196.2 | | | 193.2 | | | 199.4 | | | 202.0 | | | |
| Book value per share | | | 70.62 | | | 75.05 | | | 82.90 | | | 86.43 | | | 92.21 | | | |
| Tangible book value per share | | | 60.16 | | | 63.79 | | | 70.39 | | | 73.67 | | | 79.16 | | | |
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| Direct staff (in thousands) | | | 209 | | | 204 | | | 200 | | | 210 | | | 223 | | | |
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