Exhibit 99.2
1 st Quarter 2019 Investor Presentation April 23, 2019
Disclosures ucbi.com | 2 CAUTIONARY STATEMENT This investor presentation may contain forward - looking statements, as defined by federal securities laws, including statements about United and its financial outlook and business environment . These statements are based on current expectations and are provided to assist in the understanding of our operations and future financial performance . Our operations and such performance involves risks and uncertainties that may cause actual results to differ materially from those expressed or implied in any such statements . For a discussion of some of the risks and other factors that may cause such forward - looking statements to differ materially from actual results, please refer to United Community Banks, Inc . ’s filings with the Securities and Exchange Commission, including its 2018 Annual Report on Form 10 - K under the section entitled “Forward - Looking Statements . ” Forward - looking statements speak only as of the date they are made, and we undertake no obligation to update or revise forward - looking statements . NON - GAAP MEASURES This presentation includes financial information determined by methods other than in accordance with generally accepted accounting principles (“GAAP”) . This financial information includes certain operating performance measures, which exclude merger - related and other charges that are not considered part of recurring operations . Such measures include : “Net income – operating,” “Net income available to common shareholders – operating,” “Earnings per share – operating,” “Diluted earnings per share – operating,” “Tangible book value per share,” “Return on common equity – operating,” “Return on tangible common equity – operating,” “Return on assets – operating,” “Efficiency ratio – operating,” “Expenses – operating,” “Tangible common equity to risk - weighted assets,” and “Average tangible equity to average assets . ” Management has included these non - GAAP measures because we believe they may provide useful supplemental information for evaluating our underlying performance trends . Further, management uses these measures in managing and evaluating our business and intends to refer to them in discussions about our operations and performance . Operating performance measures should be viewed in addition to, and not as an alternative to or substitute for, measures determined in accordance with GAAP, and are not necessarily comparable to non - GAAP measures that may be presented by other companies . To the extent applicable, reconciliations of these non - GAAP measures to the most directly comparable GAAP measures can be found in the ‘Non - GAAP Reconciliation Tables’ included in the exhibits to this presentation .
Who We Are - Snapshot of United Community Banks, Inc. ucbi.com | 3 United Community Bank 142 Branch locations 7 Loan Production Offices 5 Mortgage Loan Offices Market data as of April 18, 2019 1) See non - GAAP reconciliation table slides at the end of the exhibits for a reconciliation of operating performance measures to GAAP performance measures » Established in 1950 and headquartered in Blairsville, GA with executive offices in Greenville, SC » 2,323 employees » One of the largest regional banks in the U.S. by assets with 142 branch locations, 7 loan production offices and 5 mortgage loan offices in four states: GA, NC, SC and TN » Top 10 market share in GA and SC » Metro - focused branch network with locations in fast growing areas Premier Southeast Regional Bank 1Q19 Overview Ticker UCBI (NASDAQ) Market Cap $2.1Bn P/EPS (2019E) 11.7x P/TBV 177% Assets $ 12.5Bn Loans $ 8.5Bn Deposits $ 10.5Bn CET1* 12.4% NPAs / Assets 0.20% ROA – GAAP 1.44% ROA – Operating (1) 1.45% ROCE – GAAP 11.85% ROTCE – Operating (1) 15.46% *1Q19 Capital Ratios are preliminary
Our Goals ucbi.com | 4 We have a long - term mindset , building a company where great people can be successful and confident; they can have a career, not a job. We are here to help customers live better lives by providing better service to them. We listen , we provide great advice and we are responsive. We care, and it shows. We earn our independence by consistently providing top quartile returns for our owners through the cycle. Great Place to Work for Great People People Best - in - Class Customer Service Rating across all channels Service Sustainable Top Quartile ROA Profitability
$17.02 $18.24 $18.93 $12.96 $14.24 $14.93 1Q18 4Q18 1Q19 Book Value Per Share (2) Book Value (GAAP) Tangible Book Value (non-GAAP) (1) 1Q19 Highlights ucbi.com | 5 $0.47 $0.56 $0.55 $0.50 $0.57 $0.56 1Q18 4Q18 1Q19 Earnings Per Share GAAP Operating (1) 1.26% 1.43% 1.44% 1.33% 1.45% 1.45% 1Q18 4Q18 1Q19 Return on Assets GAAP Operating (1) $0.12 $0.16 $0.16 1Q18 4Q18 1Q19 Dividends Per Share » GAAP diluted earnings per share of $ 0.55 » Operating diluted earnings per share of $ 0.56, up 12% vs. the year ago quarter » GAAP ROA of 1.44% in 1Q » Operating ROA of 1.45% » Quarterly dividend of $ 0.16 up 33% vs. last year » Growth in tangible book per share of 15% vs. last year » Annualized EOP loan growth of 7% for the quarter, excluding indirect auto runoff of $27 mm » Core deposit transaction growth of $135 mm 1) See non - GAAP reconciliation table slides at the end of the exhibits for a reconciliation of operating performance measures to GAAP performance 2) Excludes effect of acquisition - related intangibles and associated amortization
Net Interest Revenue / Margin ucbi.com | 6 (1) $103.3 $114.9 $115.6 1Q18 4Q18 1Q19 Net Interest Revenue Net Interest Margin 1) Net interest margin is calculated on a fully - taxable equivalent basis 3.80% 3.97% 4.10% » Net interest revenue of $ 115.6 mm increased $0.8 mm (0.7%) vs. 4Q18 and $12.3 mm (12.0%) vs. 1Q18 » Benefit of organic loan growth, Navitas acquisition and a mix change towards loans from securities (EOP loans are up $110 mm from 4Q18) » Net interest margin up 13 bps vs. 4Q18 impacted by » Higher loan yield of 20 bps due to higher customer yields across multiple products » Loan yield increase outpaced cost of funds increase by 9 bps » Intentional balance sheet deleveraging added 6 bps to NIM » Investment securities were reduced by $183 mm ($122 mm average) with offset in wholesale borrowings » Accretable yield contributed $3.2 mm or 11 bps to 1Q19 NIM vs. 9 bps in 4Q18 » Net interest margin up 30 bps vs. 1Q18 due to higher interest rates, stable core deposit base and the impact of acquisitions $ in millions
Deposit Growth ucbi.com | 7 1Q 2018 2Q 2018 3Q 2018 4Q 2018 1Q 2019 Non-Interest Bearing Core Demand Deposit 3,027$ 3,068$ 3,118$ 3,048$ 3,159$ Interest Bearing Core Total CommercialNOW 1,225 1,204 1,200 1,193 1,203 MMDA 1,979 1,989 2,015 2,048 2,050 Savings 675 681 678 667 679 Total Interest Bearing Core 3,878 3,874 3,893 3,908 3,932 Total Core Trans Deposits 6,905 6,942 7,011 6,956 7,091 Time (Customer) 1,487 1,491 1,528 1,563 1,624 Public Funds (Customer) 1,190 1,089 1,139 1,331 1,260 Brokered 411 444 551 684 559 Total LoansTotal Deposits 9,993$ 9,966$ 10,229$ 10,534$ 10,534$ Deposits by Category in millions » Annualized end - of - period core transaction deposit growth of 8% » Total deposits were flat vs. 4Q18 and up $541 million YoY » $135 million of core transaction deposit growth was offset by a seasonal decrease in public funds and a decrease in brokered deposits related to the deleveraging strategy » Our performance continues to be enhanced by the stability and strength of our core deposit base
Deposits ucbi.com | 8 Low - Cost Deposit Base Sufficient Liquidity to Support Future Growth Cost of Total Deposits (bps) (1 ) Loans / Deposits (1) (2 ) (3) 0 10 20 30 40 50 60 70 80 54 bps 33 bps 26 bps 72 bps 81% 94% KRX Peer Note: Peer comparison banks comprise the KBW Regional Bank Index (ticker : KRX ) 1) Source: S&P Global Market Intelligence 2) United results as of 1Q19; KRX results as of 4Q18 (Source: S&P Global Market Intelligence ) 3) United results based on EOP balances; KRX results based on EOP balances 1Q19 cost of deposits moved to 62 bps and the deposit beta remained flat at 38% 44 bps KRX Peer
Loans ucbi.com | 9 $3.0 $2.9 $2.9 $1.7 $1.8 $1.9 $0.7 $0.8 $0.9 $1.9 $2.0 $1.9 $0.5 $0.3 $0.3 $0.4 $0.6 $0.6 $8.2 $8.4 $8.5 1Q18 4Q18 1Q19 C&I (1) CRE Comml Construction Residential Other Consumer Equipment Finance 23.2% 8.5% 20.7% 36.6% 22.4% 34.1% 10.5% 22.4% 3.5% 21.4% 34.6% 9.5% 23.8% 3.6% 7.1% 7.1% 4.9% 6.1% » Annualized linked quarter loan growth was $110 mm, or 5%; excluding the impact of planned indirect auto runoff of $27 mm, linked quarter loan growth was $137 mm, or 7% annualized » Commercial Construction up $70 mm » Equipment Financing up $41 mm » Diversified portfolio, weighted towards C&I » Well within regulatory guidance on construction and CRE levels » The 100%/300% ratios stand at 78% and 203%, respectively 1) C&I includes commercial and industrial loans as well as owner - occupied CRE loans $ in billions
Fee Revenue ucbi.com | 10 $8.9 $9.2 $8.5 $5.4 $6.6 $6.1 $0.9 $1.6 $1.3 $5.4 $3.1 $3.8 $1.8 $2.5 $1.3 1Q18 4Q18 1Q19 Service Charges Other Brokerage Mortgage SBA $22.4 $ 23.0 $ 21.0 » Vs. Linked quarter, fees down $2.0 mm due to : » Strong mortgage volume offset by $1.3 mm negative MSR mark; record number of mortgage locks up 23% in 1Q19 vs. 4Q18 » SBA fees lower than last quarter due to expected seasonality and the strategic decision to hold more loan production on balance sheet » Vs. Last Year, fees down $1.4 mm to $21.0 mm » Mortgage originations of $181 mm, down 6% year over year; locks up 8% in 1Q19 to $317 mm » 1Q19 SBA production of $37.6 mm, up 15% vs. 1Q18 » 1Q19 SBA loan sales of $17.1 mm, down 23% from $22.2 mm in 1Q18 $ in millions
57.8% 56.7% 55.3% 55.8% 55.8% 54.8% Expense Discipline ucbi.com | 11 $73.5 $78.2 $76.1 $70.8 $77.0 $75.3 1Q18 4Q18 1Q19 $ in millions Efficiency Ratio (1) GAAP Operating (1) 1) See non - GAAP reconciliation table slides at the end of the exhibits for a reconciliation of operating performance measures to GAAP performance measures » Linked quarter, GAAP and operating expenses decreased 3% and 2%, respectively » Salary and benefits expenses higher due to benefits expense and higher payroll taxes » Operating efficiency ratio improved 105 bps to 54.8% » Remaining expense categories mostly lower as 2018 cost control efforts materialize » Market expansions and acquisitions drove year - over - year GAAP and operating expenses higher by 4% and 6%, respectively » Continued cost control efforts help drive 97 bps of operating efficiency ratio improvement
Credit Quality ucbi.com | 12 0.08% 0.09% 0.15% 1Q18 4Q18 1Q19 Net Charge - Offs as % of Average Loans 0.24% 0.20% 0.20% 1Q18 4Q18 1Q19 Non - Performing Assets as % of Total Assets $3.8 $2.1 $3.3 1Q18 4Q18 1Q19 Provision for Credit Losses $ in millions 0.75% 0.73% 0.73% 1Q18 4Q18 1Q19 Allowance for Loan Losses
Capital Ratios ucbi.com | 13 Holding Company 1Q18 4Q18 1Q19* Common Equity Tier I Capital 11.3% 12.2% 12.4% Tier I Risk - Based Capital 11.6 12.4 12.7 Total Risk - Based Capital 13.5 14.3 14.6 Leverage 9.1 9.6 9.9 Tangible Common Equity to Tangible Assets 8.7 9.3 9.8 » Profitability continues to provide significant capital ratio improvement each quarter » All regulatory capital ratios significantly above “well - capitalized” » Quarterly dividend of $0.16 per share (up 33% YoY ) » 1Q share repurchase activity equated to 305,000, or $7.8 mm at an average price $25.70 » All cash First Madison acquisition will lever 2Q ratios modestly *1Q19 Capital Ratios are preliminary
Key Strengths ucbi.com | 14 » Culture and business model that attracts both bankers and potential acquisition partners » Positioned well in many of the South's fastest - growing markets » Superior customer service helps drive great core deposit growth » Well - developed credit model to drive consistent performance through cycles » Liquid balance sheet and strong capital offer flexibility in a rising rate environment
Acquisition of First Madison Bank & Trust ucbi.com | 15 Transaction Overview » Announced February 5, 2019 » Expected closing in second quarter 2019 » 100% cash » $52 million transaction value » 172% P/TBV » Strategic fill - in with a well - established, high - performing community bank Company Snapshot » Assets: $258 million » Loans: $202 million » Deposits: $213 million » NIM: 4.34% » Offices: 4 Compelling Financial Returns » Well established community bank located in the attractive Athens - Clarke County MSA » Locally focused franchise that is a natural geographic extension of our existing footprint » High performing partner leading to desirable financial returns UCBI FMBT » Slightly accretive to projected 2019 EPS for its partial year contribution, excluding one - time merger charges » $.05 accretive to projected 2020 EPS » 2% dilutive to tangible book value per share » F inancial returns not dependent upon cost savings, which are < 20% of non - interest expenses Source: S&P Global Market Intelligence
Presentation Exhibits
Who We Are Full - Service Regional Bank with a Strong Culture Rooted in Sound Credit Underwriting & Growth ucbi.com | 17 Cultural Pillars Customer Service Is at Our Foundation High - Quality Balance Sheet » Underwriting conservatism and portfolio diversification » Top quartile credit quality performance » Prudent capital, liquidity and interest - rate risk management » Focused on improving return to shareholders with increasing ROTCE and dividend growth Profitability » Managing a steady margin with minimal accretion income » Fee revenue expansion through focused growth initiatives » Continued operating expense discipline while investing in growth opportunities » Executing on M&A cost savings » High - quality, low - cost core deposit base Growth » Addition of Commercial Banking Solutions platforms (middle - market banking, SBA lending, senior care, income - property lending, asset - based lending, builder finance, renewable energy, equipment finance) and actively pursuing additional lending platforms » Entered into and continue to target new markets with team lift - outs » Continuous emphasis on and enhancement of Mortgage product offerings to drive loan and revenue growth » Acquisitions that fit our footprint and culture and deliver desired financial returns
AWARDS AND RECOGNITION ucbi.com | 18
Who We Are Focused on High - Growth MSAs in Southeast ucbi.com | 19 Fastest Growing Southeast MSAs (1) 2019 - 2024 Proj . Population Growth 2019 Population 2024 Proj . Median Household Income 1. Myrtle Beach, SC 9.66% 485,770 $55,203 2. Cape Coral, FL 8.46% 757,170 $62,988 3. Orlando, FL 8.13% 2,589,416 $65,275 4. Charleston, SC 8.11% 799,117 $70,920 5. Raleigh, NC 8.02% 1,366,959 $85,734 6. Naples, FL 7.86% 381,728 $73,715 7. Lakeland, FL 7.55% 705,037 $54,996 8. North Port, FL 7.53% 825,378 $66,059 9. Charlotte, NC 7.29% 2,591,118 $73,487 10. Jacksonville, FL 6.92% 1,549,094 $67,247 17. Atlanta, GA 6.52% 6,017,552 $77,092 19. Greenville, SC 6.18% 912,621 $62,654 20. Savannah, GA 6.15% 395,004 $68,589 23. Spartanburg, SC 5.93% 340,535 $55,507 10.8% 8.8% UCBI US ’19 – ’24 Proj . Household Income Growth 5.2% 3.6% UCBI US ’19 – ’24 Proj . Population Growth Strong Demographic Profile (2) $57,412 $63,174 UCBI US Median Household Income UCBI MSA Presence (Branch and or LPO) Note: 1) Includes MSAs with a population of greater than 300,000 2) Weighted by State deposits
New Loans Funded and Advances ucbi.com | 20 (1) $ in millions 1Q19 4Q18 1Q18 4Q18 1Q18 Commercial & Industrial 281.9$ 351.6$ 220.7$ (69.7)$ 61.2$ Owner-Occupied CRE 70.7 80.8 67.1 (10.1) 3.6 Income-Producing CRE 108.8 103.1 70.2 5.7 38.6 Commercial Constr. 165.6 161.5 145.6 4.1 20.0 Total Commercial 627.0 697.0 503.6 (70.0) 123.4 Residential Mortgage 30.0 32.9 38.3 (2.9) (8.3) Residential HELOC 51.8 56.0 53.6 (4.2) (1.8) Residential Construction 57.4 66.3 54.4 (8.9) 3.0 Consumer 16.1 16.1 15.8 - 0.3 Total 782.3$ 868.3$ 665.7$ (86.0)$ 116.6$ Variance-Incr(Decr) * New Loans Funded and Advances $665.7 $868.3 $782.3 1Q18 4Q18 1Q19 New Loans Funded and Advances by Region New Loans Funded and Advances by Category 1Q19 4Q18 1Q18 4Q18 1Q18 Atlanta 136.9$ 145.0$ 121.1$ (8.1)$ 15.8$ Coastal Georgia 54.1 27.1 39.3 27.0 14.8 North Georgia 62.2 60.2 60.2 2.0 2.0 North Carolina 80.6 77.0 35.9 3.6 44.7 Tennessee 17.8 53.9 28.8 (36.1) (11.0) Gainesville 17.8 28.0 10.9 (10.2) 6.9 South Carolina 121.6 159.3 131.4 (37.7) (9.8) Total Community Banks 491.0 550.5 427.6 (59.5) 63.4 Asset-based Lending 16.0 25.4 10.8 (9.4) 5.2 Commercial RE 21.5 34.8 33.7 (13.3) (12.2) Senior Care 37.3 33.1 36.1 4.2 1.2 Middle Market 24.0 23.6 6.9 0.4 17.1 SBA 37.6 46.7 32.7 (9.1) 4.9 Renewable Energy 0.8 5.6 8.5 (4.8) (7.7) Navitas 122.4 124.5 65.3 (2.1) 57.1 Builder Finance 31.7 24.1 44.1 7.6 (12.4) 291.3 317.8 238.1 (26.5) 53.2 Total 782.3$ 868.3$ 665.7$ (86.0)$ 116.6$ Variance-Incr(Decr) Total Commercial Banking Solutions 1) Represents new loans funded and net loan advances (net of payments on lines of credit)
Commercial RE Diversification – 3/31/2019 ucbi.com | 21 Assisted Living/Nursing Home/Rehab Cntr 326$ 22.7% 169$ 19.5 % Multi-Residential Properties 236 16.5 97 11.2 Residential Construction in Process: SPEC 133 9.3 81 9.4 Office Buildings 92 6.4 68 7.8 Hotels Motels 82 5.7 54 6.2 Retail Building 72 5.0 39 4.5 Residential Construction in Process: PRESOLD 66 4.6 42 4.9 Other Properties 60 4.2 40 4.6 Residential Land Development - Lots Already Developed in Hands of Builders 59 4.1 54 6.2 Vacant (Improved) 52 3.6 45 5.3 Residential Land Development - Subdivisions in Process 42 2.9 29 3.4 Warehouse 41 2.8 35 4.0 Raw Land - Vacant (Unimproved) 40 2.8 34 3.9 Self Storage 30 2.1 12 1.4 Mfg Facility 23 1.6 9 1.0 Restaurants /Franchise Fast Food / Franchise Other 17 1.2 12 1.3 Residential Raw Land in the Hands of Builders/Developers 14 1.0 13 1.5 Commercial Land Development 9 0.6 9 1.1 Churches 8 0.6 8 0.9 Negative Pledge 8 0.6 0 0.0 All Other 25 1.7 16 1.9 Total Commercial Construction 1,435$ 100% 866$ 100 % OutstandingCommitted Commercial Real Estate – Income Producing in millions Commercial Construction in millions Office Buildings 457$ 23.2 % 416$ 22.2 % Retail Building 347 17.6 329 17.6 Assisted Living/Nursing Home/Rehab Cntr 217 11.0 209 11.2 Investor Residential 187 9.5 182 9.7 Hotels Motels 182 9.3 177 9.5 Warehouse 175 8.9 170 9.1 Multi-Residential Properties 123 6.3 114 6.1 Other Properties 80 4.1 78 4.2 Self Storage 61 3.1 59 3.2 Restaurants /Franchise Fast Food / Franchise Other 52 2.7 50 2.7 Mfg Facility 25 1.3 25 1.4 Convenience Stores 21 1.1 20 1.1 Leasehold Property 15 0.8 15 0.8 Automotive Service 8 0.4 8 0.4 Mobile Home Parks 7 0.3 6 0.3 Automotive Dealership 4 0.2 4 0.2 All Other 5 0.2 5 0.3 Total Commercial Real Estate - Income Producing 1,966$ 100 % 1,867$ 100 % Committed Outstanding Outstanding Average Loan Size (in thousands ) » Commercial Construction $413 » Commercial RE: » Composite CRE 443 » Owner - Occupied 365 » Income - Producing 544 Committed Average Loan Size (in thousands ) » Commercial Construction $683 » Commercial RE: » Composite CRE 470 » Owner - Occupied 391 » Income - Producing 573
Strong Credit Culture ucbi.com | 22 BUILT TO OUTPERFORM IN THE NEXT CYCLE 1 . Process Change » In 2014, centralized and streamlined consumer underwriting and related functions » Significantly strengthened commercial process for approvals and monitoring 2. Add Significant Talent » CEO with deep knowledge and experience in credit » 2015 Rob Edwards brought in to lead team (BB&T, TD Bank) » Senior credit risk team now has large bank credit risk experience 3. Concentration Management: Size » In house project lending limit of $20 mm, legal lending limit of $332 mm » Relationship limit of $ 35 mm » $133 mm of SNC’s outstanding, $190 mm committed » Top 25 relationships = $628 mm, 7.4 % of total loans 4. Concentration Management: Geography » Four state franchise with mix of metro and rural markets 5. Concentration Management: Product » Construction/CRE ratio = 78%/203% » C&D > 30% in cycle, now 13.6% » Land in C&D $244 mm and shrinking » Navitas 7.14% of loans » Granular product concentration limits
Non - GAAP Reconciliation Tables ucbi.com | 23 $ in thousands, except per share data 1) Merger - related and other charges for 1Q19, 4Q18, 3Q18, 2Q18 and 1Q18 include $193 thousand, $269 thousand, $478 thousand, $593 thousand and $ 593 thousand, respectively, of intangible amortization resulting from payments made to executives under their change of control agreements. The resulting intangible assets are being amortized over 12 to 24 months. 1Q18 2Q18 3Q18 4Q18 1Q19 (1) (1) (1) (1) (1) Net Income Net income - GAAP 37,658$ 39,634$ 43,682$ 45,137$ 44,262$ Merger-related and other charges 2,646 2,873 592 1,234 739 Tax benefit on merger-related and other charges (628) (121) (141) (604) (172) Net income - Operating 39,676$ 42,386$ 44,133$ 45,767$ 44,829$ Diluted Earnings per share Diluted earnings per share - GAAP 0.47$ 0.49$ 0.54$ 0.56$ 0.55$ Merger-related and other charges 0.03 0.04 0.01 0.01 0.01 Diluted earnings per share - Operating 0.50 0.53 0.55 0.57 0.56 Return on Assets Return on assets - GAAP 1.26 % 1.30 % 1.41 % 1.43 % 1.44 % Merger-related and other charges 0.07 0.09 0.01 0.02 0.01 Return on assets - Operating 1.33 % 1.39 % 1.42 % 1.45 % 1.45 % Book Value per share Book Value per share - GAAP 17.02$ 17.29$ 17.56$ 18.24$ 18.93$ Effect of goodwill and other intangibles (4.06) (4.04) (4.02) (4.00) (4.00) Tangible book value per share 12.96$ 13.25$ 13.54$ 14.24$ 14.93$
Non - GAAP Reconciliation Tables ucbi.com | 24 $ in thousands, except per share data 1Q18 2Q18 3Q18 4Q18 1Q19 (1) (1) (1) (1) (1) Return on Tangible Common Equity Return on common equity - GAAP 11.11 % 11.20 % 11.96 % 12.08 % 11.85 % Effect of merger-related and other charges 0.60 0.77 0.13 0.17 0.15 Return on common equity - Operating 11.71 11.97 12.09 12.25 12.00 Effect of goodwill and intangibles 3.55 3.82 3.72 3.63 3.46 Return on tangible common equity - Operating 15.26 % 15.79 % 15.81 % 15.88 % 15.46 % Expenses Expenses - GAAP 73,475$ 76,850$ 77,718$ 78,242$ 76,084$ Merger-related and other charges (2,646) (2,873) (592) (1,234) (739) Expenses - Operating 70,829$ 73,977$ 77,126$ 77,008$ 75,345$ Efficiency Ratio Efficiency Ratio - GAAP 57.83 % 57.94 % 56.82 % 56.73 % 55.32 % Merger-related and other charges (2.08) (2.17) (0.43) (0.90) (0.54) Efficiency Ratio - Operating 55.75 % 55.77 % 56.39 % 55.83 % 54.78 % 1) Merger - related and other charges for 1Q19, 4Q18, 3Q18, 2Q18 and 1Q18 include $193 thousand, $269 thousand, $478 thousand, $593 thousand and $ 593 thousand, respectively, of intangible amortization resulting from payments made to executives under their change of control agreements. The resulting intangible assets are being amortized over 12 to 24 months.