SEGMENT REPORTING | NOTE 12 – SEGMENT REPORTING Our plans to make certain changes to our organizational structure to integrate the domestic and international Shred-it operations into our Domestic Regulated Waste and Compliance Services and International Regulated Waste and Compliance Services operating segments, respectively, were finalized in the second quarter of 2016. We also changed the composition of our operating segments to further align our compliance and communication services. Due to this change, part of our Domestic Regulated Waste and Compliance Services operating segment was combined with the legacy Domestic Regulated Recall and Returns Management Services operating segment to form a new operating segment, Domestic Communication and Related Services. As a result, our three operating segments are: • Domestic Regulated Waste and Compliance Services; • Domestic Communication and Related Services; and • International Regulated Waste and Compliance Services. Our Domestic and International Regulated Waste and Compliance segments include medical waste disposal, pharmaceutical waste disposal, hazardous waste management, sustainability solutions for expired or unused inventory, secure information destruction of documents and e-media, training and consulting through our Steri-Safe® and Clinical Services programs, and other regulatory compliance services. Our Domestic Communication and Related Services segment consists of inbound/outbound communication, automated patient reminders, online scheduling, notifications, product retrievals, product returns, and quality audits. Our two reportable segments are: • Domestic Regulated Waste and Compliance Services (“Domestic RCS”), • International Regulated Waste and Compliance Services (“International RCS”). Our Domestic Communication and Related Services operating segment does not meet the quantitative criteria to be a separate reportable segment and is categorized as “Other.” In connection with changes made to our management reporting to align with the new operating segments, we have also changed our measure of segment profit a measure of earnings before interest, tax and amortization (“EBITA”). As a result of these changes in segment reporting, all historical segment information has been revised to conform to the new presentation. The following tables show financial information for the Company's reportable segments: In thousands Three Months Ended September 30, Nine Months Ended September 30, 2016 2015 2016 2015 Revenues Domestic RCS $ 593,336 $ 447,609 $ 1,764,000 $ 1,313,957 International RCS 226,067 195,088 685,060 583,666 Other 70,741 75,899 206,886 199,981 Total $ 890,144 $ 718,596 $ 2,655,946 $ 2,097,604 Gross Profit Domestic RCS $ 274,054 $ 203,136 $ 807,029 $ 605,014 International RCS 70,707 59,018 220,224 183,603 Other 34,499 37,521 102,286 97,213 Total $ 379,260 $ 299,675 $ 1,129,539 $ 885,830 Amortization Domestic RCS $ 24,412 $ 3,634 $ 67,498 $ 10,319 International RCS 6,754 3,551 28,892 10,973 Other 1,962 2,054 5,921 5,665 Total $ 33,128 $ 9,239 $ 102,311 $ 26,957 EBITA Domestic RCS $ 163,447 $ 132,806 $ 479,327 $ 401,824 International RCS 14,028 21,749 40,929 69,978 Other 14,238 16,838 43,912 39,888 Total $ 191,713 $ 171,393 $ 564,168 $ 511,690 The following table reconciles the Company's primary measure of segment profitability (EBITA) to income from operations: In thousands Three Months Ended September 30, Nine Months Ended September 30, 2016 2015 2016 2015 Domestic RCS EBITA $ 163,447 $ 132,806 $ 479,327 $ 401,824 International RCS EBITA 14,028 21,749 40,929 69,978 Subtotal reportable segments 177,475 154,555 520,256 471,802 Other EBITA 14,238 16,838 43,912 39,888 Acquisition expenses (2,265 ) (33,674 ) (7,862 ) (39,956 ) Integration expenses (19,162 ) (13,447 ) (61,008 ) (31,257 ) Litigation expenses (1,481 ) 16,444 (5,445 ) (59,006 ) Changes in fair value of contingent consideration (559 ) — 2,085 640 Restructuring and plant conversion expenses (491 ) (2,721 ) (1,661 ) (18,081 ) Contract exit costs (10,110 ) — (22,818 ) — Amortization expense (33,128 ) (9,239 ) (102,311 ) (26,957 ) Income from operations $ 124,517 $ 128,756 $ 365,148 $ 337,073 The following table shows consolidated revenue by service: In thousands Three Months Ended September 30, Nine Months Ended September 30, 2016 2015 2016 2015 Regulated Waste and Compliance Solutions $ 520,390 $ 520,986 $ 1,550,273 $ 1,544,603 Secure Information Destruction Services 187,090 — 562,254 — Communication and Related Solutions 87,486 93,158 257,984 247,579 Manufacturing and Industrial Services 95,178 104,452 285,435 305,422 Revenues $ 890,144 $ 718,596 $ 2,655,946 $ 2,097,604 |