The Travelers Companies, Inc. (TRV) 8-K Travelers Reports First Quarter Net Income per Diluted Share of $2.33, Up 15% from Prior Year Quarter

Exhibit 99.2

The Travelers Companies, Inc.
Financial Supplement - First Quarter 2013

	Page Number
Consolidated Results
Financial Highlights	1
Reconciliation to Net Income and Earnings Per Share	2
Statement of Income	3
Net Income by Major Component and Combined Ratio	4
Operating Income	5
Selected Statistics - Property and Casualty Operations	6
Written and Earned Premiums - Property and Casualty Operations	7
Business Insurance
Operating Income	8
Operating Income by Major Component and Combined Ratio	9
Selected Statistics	10
Net Written Premiums	11
Financial, Professional & International Insurance
Operating Income	12
Operating Income by Major Component and Combined Ratio	13
Selected Statistics	14
Net Written Premiums	15
Personal Insurance
Operating Income (Loss)	16
Operating Income (Loss) by Major Component and Combined Ratio	17
Selected Statistics	18
Selected Statistics - Agency Automobile	19
Selected Statistics - Agency Homeowners and Other	20
Selected Statistics - Direct to Consumer	21
Supplemental Detail
Interest Expense and Other	22
Consolidated Balance Sheet	23
Investment Portfolio	24
Investment Portfolio - Fixed Maturities Data	25
Investment Income	26
Net Realized and Unrealized Investment Gains	27
Reinsurance Recoverables	28
Net Reserves for Losses and Loss Adjustment Expense	29
Asbestos and Environmental Reserves	30
Capitalization	31
Statutory to GAAP Shareholders’ Equity Reconciliation	32
Statement of Cash Flows	33
Statement of Cash Flows (continued)	34
Glossary of Financial Measures and Description of Reportable Business Segments	35

The information included in the Financial Supplement is unaudited.  This document should be read in conjunction with the Company’s Form 10-Q which will be filed with the Securities and Exchange Commission.

Index

The Travelers Companies, Inc. Financial Highlights ($ and shares in millions, except per share data)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Net income	$	806		$	499		$	864		$	304		$	896
Net income per share:
Basic	$	2.04		$	1.27		$	2.23		$	0.79		$	2.36
Diluted	$	2.02		$	1.26		$	2.21		$	0.78		$	2.33
Operating income	$	801		$	495		$	867		$	278		$	887
Operating income per share:
Basic	$	2.03		$	1.27		$	2.24		$	0.72		$	2.33
Diluted	$	2.01		$	1.26		$	2.22		$	0.72		$	2.31
Return on equity	13.1		%	8.0		%	13.6		%	4.7		%	14.1		%
Operating return on equity	14.7		%	9.0		%	15.5		%	5.0		%	15.8		%
Total assets, at period end	$	104,838		$	104,330		$	105,445		$	104,938		$	103,897
Total equity, at period end	$	24,872		$	25,049		$	25,905		$	25,405		$	25,596
Book value per share, at period end	$	63.81		$	64.90		$	67.81		$	67.31		$	68.00
Less: Net unrealized investment gains, net of tax	7.28			7.72			8.68			8.22			7.61
Adjusted book value per share, at period end	$	56.53		$	57.18		$	59.13		$	59.09		$	60.39
Weighted average number of common shares outstanding (basic)	392.0			388.0			384.0			381.0			377.7
Weighted average number of common shares outstanding and common stock equivalents (diluted)	395.8			391.6			387.9			385.3			381.9
Common shares outstanding at period end	389.8			386.0			382.0			377.4			376.4
Common stock dividends declared	$	162		$	181		$	179		$	178		$	176
Common stock repurchased:
Under Board of Directors authorization
Shares	6.0			5.6			5.4			5.4			3.7
Cost	$	350		$	350		$	350		$	400		$	300
Other
Shares	0.8			—			—			0.1			0.7
Cost	$	52		$	1		$	—		$	2		$	58

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

1

The Travelers Companies, Inc. Reconciliation to Net Income and Earnings Per Share ($ and shares in millions, except earnings per share)

	1Q		2Q		3Q			4Q		1Q
	2012		2012		2012			2012		2013
Net income
Operating income	$	801	$	495	$	867		$	278	$	887
Net realized investment gains (losses)	5		4		(3		)	26		9
Net income	$	806	$	499	$	864		$	304	$	896
Basic earnings per share
Operating income	$	2.03	$	1.27	$	2.24		$	0.72	$	2.33
Net realized investment gains (losses)	0.01		—		(0.01		)	0.07		0.03
Net income	$	2.04	$	1.27	$	2.23		$	0.79	$	2.36
Diluted earnings per share
Operating income	$	2.01	$	1.26	$	2.22		$	0.72	$	2.31
Net realized investment gains (losses)	0.01		—		(0.01		)	0.06		0.02
Net income	$	2.02	$	1.26	$	2.21		$	0.78	$	2.33

Adjustments to net income and weighted average shares for net income EPS calculations: (1)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Basic and Diluted
Net income, as reported	$	806		$	499		$	864		$	304		$	896
Participating share-based awards - allocated income	(6		)	(4		)	(6		)	(2		)	(6		)
Net income available to common shareholders - basic and diluted	$	800		$	495		$	858		$	302		$	890
Common Shares
Basic
Weighted average shares outstanding	392.0			388.0			384.0			381.0			377.7
Diluted
Weighted average shares outstanding	392.0			388.0			384.0			381.0			377.7
Weighted average effects of dilutive securities - stock options and performance shares	3.8			3.6			3.9			4.3			4.2
Diluted weighted average shares outstanding	395.8			391.6			387.9			385.3			381.9

(1)  Adjustments to net income and weighted average shares for net income EPS calculations can also be used for the operating income EPS calculations.

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

2

The Travelers Companies, Inc.
Statement of Income - Consolidated
($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Revenues
Premiums	$	5,523		$	5,529		$	5,666		$	5,639		$	5,517
Net investment income	740			738			722			689			670
Fee income	82			59			92			90			97
Net realized investment gains (losses)	10			4			(2		)	39			10
Other revenues	37			29			34			20			34
Total revenues	6,392			6,359			6,512			6,477			6,328
Claims and expenses
Claims and claim adjustment expenses	3,364			3,786			3,359			4,167			3,153
Amortization of deferred acquisition costs	971			976			986			977			948
General and administrative expenses	884			893			904			929			915
Interest expense	96			96			93			93			92
Total claims and expenses	5,315			5,751			5,342			6,166			5,108
Income before income taxes	1,077			608			1,170			311			1,220
Income tax expense	271			109			306			7			324
Net income	$	806		$	499		$	864		$	304		$	896
Other-than-temporary impairments (OTTI):
Total OTTI gains (losses)	$	—		$	11		$	17		$	(1	)	$	—
OTTI losses recognized in net realized investment gains (losses)	$	(4	)	$	(4	)	$	(3	)	$	(4	)	$	(5	)
OTTI gains recognized in other comprehensive income	$	4		$	15		$	20		$	3		$	5
Other statistics
Effective tax rate on net investment income	19.9		%	20.2		%	20.0		%	19.2		%	19.2		%
Net investment income (after-tax)	$	593		$	589		$	578		$	556		$	542
Catastrophes, net of reinsurance:
Pre-tax	$	168		$	549		$	91		$	1,054		$	99
After-tax	$	109		$	357		$	59		$	689		$	65

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

3

The Travelers Companies, Inc.
Net Income by Major Component and Combined Ratio - Consolidated
($ in millions, net of tax)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Underwriting gain (loss)	$	248		$	(47	)	$	327		$	(232	)	$	385
Net investment income	593			589			578			556			542
Other, including interest expense	(40		)	(47		)	(38		)	(46		)	(40		)
Operating income	801			495			867			278			887
Net realized investment gains (losses)	5			4			(3		)	26			9
Net income	$	806		$	499		$	864		$	304		$	896
GAAP combined ratio (1) (2)
Loss and loss adjustment expense ratio	60.1		%	68.1		%	58.4		%	73.0		%	56.2		%
Underwriting expense ratio	32.1		%	32.4		%	31.9		%	32.4		%	32.3		%
Combined ratio	92.2		%	100.5		%	90.3		%	105.4		%	88.5		%
GAAP combined ratio excluding incremental impact of direct to consumer initiative	91.4		%	99.8		%	89.3		%	104.6		%	87.8		%
Impact of catastrophes on combined ratio	3.1		%	10.0		%	1.6		%	18.7		%	1.8		%
Impact of prior year reserve development on combined ratio	-5.5		%	-4.0		%	-3.4		%	-4.0		%	-4.1		%

(1)  Before policyholder dividends.

(2)  Billing and policy fees and other, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses as follows:

	1Q		2Q		3Q		4Q		1Q
	2012		2012		2012		2012		2013
Billing and policy fees and other	$	27	$	25	$	24	$	22	$	24
Fee income:
Loss and loss adjustment expenses	$	35	$	11	$	40	$	38	$	42
Underwriting expenses	47		48		52		52		55
Total fee income	$	82	$	59	$	92	$	90	$	97

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

4

The Travelers Companies, Inc.
Operating Income - Consolidated
($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Revenues
Premiums	$	5,523		$	5,529		$	5,666		$	5,639		$	5,517
Net investment income	740			738			722			689			670
Fee income	82			59			92			90			97
Other revenues	37			29			34			20			34
Total revenues	6,382			6,355			6,514			6,438			6,318
Claims and expenses
Claims and claim adjustment expenses	3,364			3,786			3,359			4,167			3,153
Amortization of deferred acquisition costs	971			976			986			977			948
General and administrative expenses	884			893			904			929			915
Interest expense	96			96			93			93			92
Total claims and expenses	5,315			5,751			5,342			6,166			5,108
Operating income before income taxes	1,067			604			1,172			272			1,210
Income tax expense (benefit)	266			109			305			(6		)	323
Operating income	$	801		$	495		$	867		$	278		$	887
Other statistics
Effective tax rate on net investment income	19.9		%	20.2		%	20.0		%	19.2		%	19.2		%
Net investment income (after-tax)	$	593		$	589		$	578		$	556		$	542
Catastrophes, net of reinsurance:
Pre-tax	$	168		$	549		$	91		$	1,054		$	99
After-tax	$	109		$	357		$	59		$	689		$	65

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

5

The Travelers Companies, Inc.
Selected Statistics - Property and Casualty Operations
($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Statutory underwriting
Gross written premiums	$	6,073		$	6,240		$	6,271		$	5,725		$	6,188
Net written premiums	$	5,497		$	5,868		$	5,697		$	5,385		$	5,597
Net earned premiums	$	5,523		$	5,529		$	5,666		$	5,639		$	5,517
Losses and loss adjustment expenses	3,318			3,791			3,310			4,119			3,070
Underwriting expenses	1,797			1,838			1,840			1,780			1,799
Statutory underwriting gain (loss)	408			(100		)	516			(260		)	648
Policyholder dividends	12			11			11			12			10
Statutory underwriting gain (loss) after policyholder dividends	$	396		$	(111	)	$	505		$	(272	)	$	638
Other statutory statistics
Reserves for losses and loss adjustment expenses	$	40,791		$	40,925		$	40,528		$	40,656		$	40,215
Increase (decrease) in reserves	$	(108	)	$	134		$	(397	)	$	128		$	(441	)
Statutory basis surplus	$	19,867		$	19,841		$	20,291		$	20,048		$	20,692
Net written premiums/surplus (1)	1.12:1			1.12:1			1.10:1			1.12:1			1.09:1

(1)  Based on 12 months of rolling net written premiums.

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

6

The Travelers Companies, Inc.
Written and Earned Premiums - Property and Casualty Operations
($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Written premiums
Gross	$	6,073		$	6,240		$	6,271		$	5,725		$	6,188
Ceded	(576		)	(372		)	(574		)	(340		)	(591		)
Net	$	5,497		$	5,868		$	5,697		$	5,385		$	5,597
Earned premiums
Gross	$	5,973		$	5,985		$	6,132		$	6,110		$	5,985
Ceded	(450		)	(456		)	(466		)	(471		)	(468		)
Net	$	5,523		$	5,529		$	5,666		$	5,639		$	5,517

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

7

The Travelers Companies, Inc.
Operating Income - Business Insurance
($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Revenues
Premiums	$	2,876		$	2,860		$	2,982		$	2,973		$	2,942
Net investment income	532			536			524			498			487
Fee income	82			58			92			90			97
Other revenues	14			8			9			9			13
Total revenues	3,504			3,462			3,607			3,570			3,539
Claims and expenses
Claims and claim adjustment expenses	1,709			2,049			1,906			2,193			1,749
Amortization of deferred acquisition costs	467			465			477			475			475
General and administrative expenses	498			504			504			514			517
Total claims and expenses	2,674			3,018			2,887			3,182			2,741
Operating income before federal income taxes	830			444			720			388			798
Income tax expense	218			82			177			62			208
Operating income	$	612		$	362		$	543		$	326		$	590
Other statistics
Effective tax rate on net investment income	20.0		%	20.3		%	20.1		%	19.1		%	19.2		%
Net investment income (after-tax)	$	425		$	428		$	419		$	402		$	394
Catastrophes, net of reinsurance:
Pre-tax	$	53		$	252		$	50		$	439		$	35
After-tax	$	34		$	164		$	33		$	285		$	23

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

8

The Travelers Companies, Inc.
Operating Income by Major Component and Combined Ratio - Business Insurance
($ in millions, net of tax)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Underwriting gain (loss)	$	177		$	(71	)	$	117		$	(82	)	$	188
Net investment income	425			428			419			402			394
Other	10			5			7			6			8
Operating income	$	612		$	362		$	543		$	326		$	590
GAAP combined ratio (1) (2)
Loss and loss adjustment expense ratio	57.8		%	71.0		%	62.3		%	72.2		%	57.7		%
Underwriting expense ratio	31.8		%	32.0		%	31.0		%	31.3		%	31.7		%
Combined ratio	89.6		%	103.0		%	93.3		%	103.5		%	89.4		%
Impact of catastrophes on combined ratio	1.8		%	8.8		%	1.7		%	14.7		%	1.2		%
Impact of prior year reserve development on combined ratio	-8.6		%	-2.0		%	-1.4		%	-4.0		%	-3.9		%

(1)  Before policyholder dividends.

(2)  Billing and policy fees and other, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses as follows:

	1Q		2Q		3Q		4Q		1Q
	2012		2012		2012		2012		2013
Billing and policy fees and other	$	5	$	5	$	5	$	4	$	4
Fee income:
Loss and loss adjustment expenses	$	35	$	10	$	40	$	38	$	42
Underwriting expenses	47		48		52		52		55
Total fee income	$	82	$	58	$	92	$	90	$	97

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

9

The Travelers Companies, Inc.
Selected Statistics - Business Insurance
($ in millions)

	1Q		2Q			3Q		4Q			1Q
	2012		2012			2012		2012			2013
Statutory underwriting
Gross written premiums	$	3,429	$	3,280		$	3,382	$	3,020		$	3,626
Net written premiums	$	3,100	$	3,026		$	2,962	$	2,784		$	3,260
Net earned premiums	$	2,876	$	2,860		$	2,982	$	2,973		$	2,942
Losses and loss adjustment expenses	1,663		2,057			1,860		2,147			1,668
Underwriting expenses	940		928			937		894			969
Statutory underwriting gain (loss)	273		(125		)	185		(68		)	305
Policyholder dividends	10		8			9		10			8
Statutory underwriting gain (loss) after policyholder dividends	$	263	$	(133	)	$	176	$	(78	)	$	297

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

10

The Travelers Companies, Inc.
Net Written Premiums - Business Insurance
($ in millions)

	1Q		2Q			3Q		4Q			1Q
	2012		2012			2012		2012			2013
Net written premiums by market
Select Accounts	$	718	$	721		$	679	$	657		$	724
Commercial Accounts	861		717			805		718			908
National Accounts	235		226			202		244			277
Industry-Focused Underwriting	648		636			671		599			699
Target Risk Underwriting	429		486			382		369			448
Specialized Distribution	208		242			222		198			204
Total core	3,099		3,028			2,961		2,785			3,260
Business Insurance other	1		(2		)	1		(1		)	—
Total	$	3,100	$	3,026		$	2,962	$	2,784		$	3,260
Net written premiums by product line
Commercial multi-peril	$	819	$	777		$	769	$	735		$	828
Workers’ compensation	944		800			849		807			1,056
Commercial automobile	489		499			498		438			484
Commercial property	416		481			373		377			427
General liability	426		464			452		423			458
Other	6		5			21		4			7
Total	$	3,100	$	3,026		$	2,962	$	2,784		$	3,260
National Accounts
Additions to claim volume under administration (1)	$	639	$	472		$	480	$	549		$	701
Written fees	$	88	$	77		$	77	$	74		$	104

(1)  Includes new and renewal business.

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

11

The Travelers Companies, Inc. Operating Income - Financial, Professional & International Insurance ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Revenues
Premiums	$	737		$	766		$	772		$	770		$	735
Net investment income	104			99			97			95			92
Fee income	—			1			—			—			—
Other revenues	8			5			8			5			5
Total revenues	849			871			877			870			832
Claims and expenses
Claims and claim adjustment expenses	341			302			309			362			302
Amortization of deferred acquisition costs	143			149			149			148			143
General and administrative expenses	165			165			165			172			162
Total claims and expenses	649			616			623			682			607
Operating income before federal income taxes	200			255			254			188			225
Income tax expense	51			73			74			57			62
Operating income	$	149		$	182		$	180		$	131		$	163
Other statistics
Effective tax rate on net investment income	18.9		%	19.7		%	19.3		%	19.1		%	18.6		%
Net investment income (after-tax)	$	85		$	79		$	78		$	77		$	75
Catastrophes, net of reinsurance:
Pre-tax	$	—		$	4		$	1		$	45		$	—
After-tax	$	—		$	3		$	—		$	34		$	—

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

12

The Travelers Companies, Inc. Operating Income by Major Component and Combined Ratio - Financial, Professional & International Insurance ($ in millions, net of tax)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Underwriting gain	$	59		$	99		$	97		$	50		$	85
Net investment income	85			79			78			77			75
Other	5			4			5			4			3
Operating income	$	149		$	182		$	180		$	131		$	163
GAAP combined ratio (1) (2)
Loss and loss adjustment expense ratio	46.0		%	39.1		%	39.7		%	46.6		%	40.8		%
Underwriting expense ratio	41.8		%	40.9		%	40.5		%	41.7		%	41.5		%
Combined ratio	87.8		%	80.0		%	80.2		%	88.3		%	82.3		%
Impact of catastrophes on combined ratio	0.0		%	0.4		%	0.1		%	5.9		%	0.0		%
Impact of prior year reserve development on combined ratio	-6.1		%	-12.5		%	-11.3		%	-9.1		%	-7.8		%

(1)Before policyholder dividends.

(2)Fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses as follows:

	1Q		2Q		3Q		4Q		1Q
	2012		2012		2012		2012		2013
Fee income:
Loss and loss adjustment expenses	$	—	$	1	$	—	$	—	$	—
Underwriting­ expenses	—		—		—		—		—
Total fee income	$	—	$	1	$	—	$	—	$	—

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

13

The Travelers Companies, Inc. Selected Statistics - Financial, Professional & International Insurance ($ in millions)

	1Q		2Q		3Q		4Q		1Q
	2012		2012		2012		2012		2013
Statutory underwriting
Gross written premiums	$	791	$	882	$	763	$	839	$	799
Net written premiums	$	604	$	840	$	729	$	808	$	647
Net earned premiums	$	737	$	766	$	772	$	770	$	735
Losses and loss adjustment expenses	341		299		307		359		300
Underwriting expenses	316		319		295		314		317
Statutory underwriting gain	80		148		170		97		118
Policyholder dividends	2		3		2		2		2
Statutory underwriting gain after policyholder dividends	$	78	$	145	$	168	$	95	$	116

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

14

The Travelers Companies, Inc. Net Written Premiums - Financial, Professional & International Insurance ($ in millions)

	1Q		2Q		3Q		4Q		1Q
	2012		2012		2012		2012		2013
Net written premiums by market
Bond & Financial Products	$	357	$	524	$	529	$	514	$	395
International	247		316		200		294		252
Total	$	604	$	840	$	729	$	808	$	647
Net written premiums by product line
General liability	$	143	$	236	$	233	$	247	$	168
Fidelity & surety	172		248		246		229		178
International	247		316		200		294		252
Other	42		40		50		38		49
Total	$	604	$	840	$	729	$	808	$	647

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

15

The Travelers Companies, Inc. Operating Income (Loss) - Personal Insurance ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Revenues
Premiums	$	1,910		$	1,903		$	1,912		$	1,896		$	1,840
Net investment income	104			103			101			96			91
Other revenues	19			16			17			14			18
Total revenues	2,033			2,022			2,030			2,006			1,949
Claims and expenses
Claims and claim adjustment expenses	1,314			1,435			1,144			1,612			1,102
Amortization of deferred acquisition costs	361			362			360			354			330
General and administrative expenses	214			219			230			237			232
Total claims and expenses	1,889			2,016			1,734			2,203			1,664
Operating income (loss) before federal income taxes	144			6			296			(197		)	285
Income tax expense (benefit)	36			(11		)	90			(83		)	88
Operating income (loss)	$	108		$	17		$	206		$	(114	)	$	197
Other statistics
Effective tax rate on net investment income	20.1		%	20.4		%	20.2		%	19.4		%	19.5		%
Net investment income (after-tax)	$	83		$	82		$	81		$	77		$	73
Catastrophes, net of reinsurance:
Pre-tax	$	115		$	293		$	40		$	570		$	64
After-tax	$	75		$	190		$	26		$	370		$	42

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

16

The Travelers Companies, Inc. Operating Income (Loss) by Major Component and Combined Ratio - Personal Insurance ($ in millions, net of tax)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Underwriting gain (loss)	$	12		$	(75	)	$	113		$	(200	)	$	112
Net investment income	83			82			81			77			73
Other	13			10			12			9			12
Operating income (loss)	$	108		$	17		$	206		$	(114	)	$	197
GAAP combined ratio (1)
Loss and loss adjustment expense ratio	68.8		%	75.4		%	59.8		%	85.0		%	59.9		%
Underwriting expense ratio	29.0		%	29.4		%	29.9		%	30.2		%	29.5		%
Combined ratio	97.8		%	104.8		%	89.7		%	115.2		%	89.4		%
GAAP combined ratio excluding incremental impact of direct to consumer initiative	95.7		%	102.9		%	86.8		%	113.1		%	87.5		%
Impact of catastrophes on combined ratio	6.0		%	15.3		%	2.1		%	30.1		%	3.5		%
Impact of prior year reserve development on combined ratio	-0.5		%	-3.5		%	-3.4		%	-1.8		%	-3.3		%

(1)  Billing and policy fees and other, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  Billing and policy fees and other are as follows:

	1Q		2Q		3Q		4Q		1Q
	2012		2012		2012		2012		2013
Billing and policy fees and other	$	22	$	20	$	19	$	18	$	20

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

17

The Travelers Companies, Inc. Selected Statistics - Personal Insurance ($ in millions)

	1Q		2Q			3Q		4Q			1Q
	2012		2012			2012		2012			2013
Statutory underwriting
Gross written premiums	$	1,853	$	2,078		$	2,126	$	1,866		$	1,763
Net written premiums	$	1,793	$	2,002		$	2,006	$	1,793		$	1,690
Net earned premiums	$	1,910	$	1,903		$	1,912	$	1,896		$	1,840
Losses and loss adjustment expenses	1,314		1,435			1,143		1,613			1,102
Underwriting expenses	541		591			608		572			513
Statutory underwriting gain (loss)	$	55	$	(123	)	$	161	$	(289	)	$	225
Policies in force (in thousands)
Automobile	2,554		2,505			2,436		2,361			2,286
Homeowners and other	5,195		5,133			5,020		4,898			4,792

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

18

The Travelers Companies, Inc. Selected Statistics - Personal Insurance (Agency Automobile) (1) ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Statutory underwriting
Gross written premiums	$	904		$	903		$	911		$	826		$	835
Net written premiums	$	900		$	899		$	906		$	822		$	831
Net earned premiums	$	902		$	891		$	888		$	875		$	844
Losses and loss adjustment expenses	641			674			659			778			594
Underwriting expenses	235			238			233			229			218
Statutory underwriting gain (loss)	$	26		$	(21	)	$	(4	)	$	(132	)	$	32
Other statistics
GAAP combined ratio (2):
Loss and loss adjustment expense ratio	71.1		%	75.6		%	74.1		%	89.0		%	70.4		%
Underwriting expense ratio	25.4		%	25.9		%	25.3		%	26.5		%	25.6		%
Combined ratio	96.5		%	101.5		%	99.4		%	115.5		%	96.0		%
Impact of catastrophes on combined ratio	1.0		%	3.8		%	0.4		%	7.9		%	1.0		%
Impact of prior year reserve development on combined ratio	-0.2		%	0.0		%	0.9		%	1.9		%	0.6		%
Catastrophe losses, net of reinsurance:
Pre-tax	$	9		$	34		$	4		$	69		$	8
After-tax	$	6		$	22		$	3		$	44		$	6
Policies in force (in thousands)	2,473			2,423			2,353			2,278			2,204
Change from prior year quarter	-1.0		%	-3.2		%	-5.9		%	-8.7		%	-10.9		%
Change from prior quarter	-0.8		%	-2.0		%	-2.9		%	-3.2		%	-3.2		%

(1)  Represents Automobile policies sold through agents, brokers and other intermediaries, and excludes direct to consumer.

(2)  Billing and policy fees and other, which are a component of other revenues, are allocated as a reduction of underwriting expenses. Billing and policy fees and other are as follows:

	1Q		2Q		3Q		4Q		1Q
	2012		2012		2012		2012		2013
Billing and policy fees and other	$	12	$	10	$	11	$	9	$	10

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

19

The Travelers Companies, Inc. Selected Statistics - Personal Insurance (Agency Homeowners and Other) (1) ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Statutory underwriting
Gross written premiums	$	912		$	1,135		$	1,171		$	1,002		$	889
Net written premiums	$	855		$	1,064		$	1,056		$	934		$	820
Net earned premiums	$	973		$	976		$	986		$	983		$	957
Losses and loss adjustment expenses	643			730			457			800			480
Underwriting expenses	262			309			315			294			255
Statutory underwriting gain (loss)	$	68		$	(63	)	$	214		$	(111	)	$	222
Other statistics
GAAP combined ratio (2):
Loss and loss adjustment expense ratio	66.0		%	74.8		%	46.4		%	81.4		%	50.2		%
Underwriting expense ratio	29.0		%	29.4		%	29.0		%	29.5		%	29.8		%
Combined ratio	95.0		%	104.2		%	75.4		%	110.9		%	80.0		%
Impact of catastrophes on combined ratio	10.7		%	26.1		%	3.6		%	50.3		%	5.6		%
Impact of prior year reserve development on combined ratio	-1.1		%	-6.9		%	-7.3		%	-4.9		%	-6.7		%
Catastrophe losses, net of reinsurance:
Pre-tax	$	104		$	256		$	35		$	495		$	54
After-tax	$	68		$	166		$	22		$	322		$	35
Policies in force (in thousands)	5,128			5,061			4,945			4,821			4,713
Change from prior year quarter	-0.1		%	-1.9		%	-4.3		%	-6.6		%	-8.1		%
Change from prior quarter	-0.7		%	-1.3		%	-2.3		%	-2.5		%	-2.2		%

(1)  Represents Homeowners and Other Lines sold through agents, brokers and other intermediaries, and excludes direct to consumer.

(2)  Billing and policy fees and other, which are a component of other revenues, are allocated as a reduction of underwriting expenses.

Billing and policy fees and other are as follows:

	1Q		2Q		3Q		4Q		1Q
	2012		2012		2012		2012		2013
Billing and policy fees and other	$	10	$	8	$	9	$	8	$	9

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

20

The Travelers Companies, Inc. Selected Statistics - Direct to Consumer (1) ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Net written premiums
Automobile	$	29		$	28		$	32		$	26		$	29
Homeowners and other	9			11			12			11			10
Total net written premiums	$	38		$	39		$	44		$	37		$	39
Revenues
Premiums	$	35		$	36		$	38		$	38		$	39
Other revenues	—			—			1			—			—
Total revenues	35			36			39			38			39
Claims and expenses
Claims and claim adjustment expenses	31			31			27			34			28
Amortization of deferred acquisition costs	1			1			1			—			1
General and administrative expenses	42			42			61			51			40
Total claims and expenses	74			74			89			85			69
Operating loss before federal income taxes	(39		)	(38		)	(50		)	(47		)	(30		)
Income taxes	(14		)	(13		)	(17		)	(17		)	(11		)
Operating loss	$	(25	)	$	(25	)	$	(33	)	$	(30	)	$	(19	)
Other statistics
Policies in force (in thousands)
Automobile	81			82			83			83			82
Homeowners and other	67			72			75			77			79
Unfavorable (favorable) prior year reserve development	$	2		$	1		$	(2	)	$	(2	)	$	(1	)
Catastrophes, net of reinsurance:
Pre-tax	$	2		$	3		$	1		$	6		$	2
After-tax	$	1		$	2		$	1		$	4		$	1

(1)  Represents incremental premiums, other revenues and claims and expenses of Direct to Consumer business activities included in Personal Insurance operating income (loss).

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

21

The Travelers Companies, Inc. Interest Expense and Other ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Revenues
Other revenues	$	(4	)	$	—		$	—		$	(8	)	$	(2	)
Claims and expenses
Interest expense	96			96			93			93			92
General and administrative expenses	7			5			5			6			4
Total claims and expenses	103			101			98			99			96
Operating loss before federal income tax benefit	(107		)	(101		)	(98		)	(107		)	(98		)
Income taxes	(39		)	(35		)	(36		)	(42		)	(35		)
Operating loss	$	(68	)	$	(66	)	$	(62	)	$	(65	)	$	(63	)

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

22

The Travelers Companies, Inc. Consolidated Balance Sheet (in millions)

	March 31,			December 31,
	2013 (1)			2012
Assets
Fixed maturities, available for sale, at fair value (amortized cost $60,578 and $60,829)	$	64,699		$	65,393
Equity securities, available for sale, at fair value (cost $446 and $462)	694			645
Real estate investments	879			883
Short-term securities	3,368			3,483
Other investments	3,441			3,434
Total investments	73,081			73,838
Cash	243			330
Investment income accrued	686			752
Premiums receivable	6,021			5,872
Reinsurance recoverables	10,249			10,712
Ceded unearned premiums	976			856
Deferred acquisition costs	1,795			1,792
Contractholder receivables	4,824			4,806
Goodwill	3,365			3,365
Other intangible assets	370			381
Other assets	2,287			2,234
Total assets	$	103,897		$	104,938
Liabilities
Claims and claim adjustment expense reserves	$	50,018		$	50,922
Unearned premium reserves	11,406			11,241
Contractholder payables	4,824			4,806
Payables for reinsurance premiums	459			346
Deferred taxes	352			338
Debt	5,851			6,350
Other liabilities	5,391			5,530
Total liabilities	78,301			79,533
Shareholders’ equity
Common stock (1,750.0 shares authorized; 376.4 and 377.4 shares issued and outstanding)	21,300			21,161
Retained earnings	22,072			21,352
Accumulated other comprehensive income	1,926			2,236
Treasury stock, at cost (376.7 and 372.3 shares)	(19,702		)	(19,344		)
Total shareholders’ equity	25,596			25,405
Total liabilities and shareholders’ equity	$	103,897		$	104,938

(1)  Preliminary.

23

The Travelers Companies, Inc. Investment Portfolio (at carrying value, $ in millions)

	March 31,		Pre-tax Book		December 31,		Pre-tax Book
	2013		Yield (1)		2012		Yield (1)
Investment portfolio
Taxable fixed maturities (including redeemable preferred stock)	$	26,923	3.85	%	$	27,188	3.92	%
Tax-exempt fixed maturities	37,776		3.85	%	38,205		3.87	%
Total fixed maturities	64,699		3.85	%	65,393		3.89	%
Non-redeemable preferred stocks	133		6.29	%	135		6.27	%
Common stocks	561				510
Total equity securities	694				645
Real estate investments	879				883
Short-term securities	3,368		0.20	%	3,483		0.21	%
Private equities	1,907				1,888
Hedge funds	378				381
Real estate partnerships	596				610
Mortgage loans	2		5.41	%	4		6.21	%
Trading securities	14				30
Other investments	544				521
Total other investments	3,441				3,434
Total investments	$	73,081			$	73,838
Net unrealized investment gains, net of tax, included in shareholders’ equity	$	2,864			$	3,103

(1)  Yields are provided for those investments with an embedded book yield.

24

The Travelers Companies, Inc. Investment Portfolio - Fixed Maturities Data (at carrying value, $ in millions)

	March 31,		December 31,
	2013		2012
Fixed maturities
U.S. Treasury securities and obligations of U.S. Government corporations and agencies	$	2,136	$	2,222
Obligations of states and political subdivisions:
Pre-refunded	9,648		9,025
All other	28,598		29,656
Total	38,246		38,681
Debt securities issued by foreign governments	2,189		2,257
Mortgage-backed securities - principally obligations of U.S. Government agencies	2,776		2,997
Corporates (including redeemable preferreds)	19,352		19,236
Total fixed maturities	$	64,699	$	65,393

Fixed Maturities

Quality Characteristics (1)

	March 31, 2013
	Amount		% of Total
Quality Ratings
Aaa	$	27,502	42.5	%
Aa	20,556		31.8
A	8,514		13.2
Baa	6,024		9.3
Total investment grade	62,596		96.8
Ba	1,024		1.6
B	483		0.7
Caa and lower	596		0.9
Total below investment grade	2,103		3.2
Total fixed maturities	$	64,699	100.0	%
Average weighted quality	Aa2, AA
Average duration of fixed maturities and short-term securities, net of securities lending activities and net receivables and payables on investment sales and purchases	3.2

(1)  Rated using external rating agencies or by Travelers when a public rating does not exist.  Below investment grade assets refer to securities rated “Ba” or below.

25

The Travelers Companies, Inc. Investment Income ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Gross investment income
Fixed maturities	$	620		$	611		$	604		$	604		$	586
Short-term securities	2			3			3			2			2
Other	128			133			124			91			92
	750			747			731			697			680
Investment expenses	10			9			9			8			10
Net investment income, pre-tax	740			738			722			689			670
Income taxes	147			149			144			133			128
Net investment income, after-tax	$	593		$	589		$	578		$	556		$	542
Effective tax rate	19.9		%	20.2		%	20.0		%	19.2		%	19.2		%
Average invested assets (1)	$	69,494		$	69,623		$	69,813		$	70,419		$	69,996
Average yield pre-tax (1)	4.3		%	4.2		%	4.1		%	3.9		%	3.8		%
Average yield after-tax	3.4		%	3.4		%	3.3		%	3.2		%	3.1		%

(1)  Excludes net unrealized investment gains, net of tax, and is adjusted for cash, receivables for investment sales, payables on investment purchases and accrued investment income.

26

The Travelers Companies, Inc. Net Realized and Unrealized Investment Gains ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Net realized investment gains (losses)
Fixed maturities	$	8		$	17		$	14		$	14		$	11
Equity securities	3			2			—			(1		)	6
Other (1)	(1		)	(15		)	(16		)	26			(7		)
Realized investment gains (losses) before tax	10			4			(2		)	39			10
Related taxes	5			—			1			13			1
Net realized investment gains (losses)	$	5		$	4		$	(3	)	$	26		$	9
Gross investment gains (1)	$	121		$	78		$	78		$	97		$	108
Gross investment losses before impairments (1)	(107		)	(70		)	(77		)	(54		)	(93		)
Net investment gains before impairments	14			8			1			43			15
Other-than-temporary impairment losses	(4		)	(4		)	(3		)	(4		)	(5		)
Net realized investment gains (losses) before tax	10			4			(2		)	39			10
Related taxes	5			—			1			13			1
Net realized investment gains (losses)	$	5		$	4		$	(3	)	$	26		$	9

	March 31,		June 30,		September 30,		December 31,		March 31,
	2012		2012		2012		2012		2013
Net unrealized investment gains, net of tax, by asset type
Fixed maturities	$	4,166	$	4,392	$	4,870	$	4,564	$	4,121
Equity securities & other	181		176		209		197		274
Unrealized investment gains before tax	4,347		4,568		5,079		4,761		4,395
Related taxes	1,509		1,588		1,764		1,658		1,531
Balance, end of period	$	2,838	$	2,980	$	3,315	$	3,103	$	2,864

(1)  Includes the following gross investment gains and gross investment losses related to U.S. Treasury futures, which are settled daily:

Gross investment Treasury future gains	$	47	$	25	$	27	$	26	$	56
Gross investment Treasury future losses	$	41	$	38	$	35	$	25	$	75

The Company entered into these arrangements as part of its strategy to shorten the duration of its fixed maturity portfolio.  In a changing interest rate environment, the change in the value of the futures contracts can be expected to partially offset changes in the value of the fixed maturity portfolio.

27

The Travelers Companies, Inc. Reinsurance Recoverables ($ in millions)

	March 31,			December 31,
	2013			2012
Gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses	$	5,070		$	5,256
Allowance for uncollectible reinsurance	(256		)	(258		)
Net reinsurance recoverables (i)	4,814			4,998
Mandatory pools and associations (ii)	2,251			2,549
Structured settlements (iii)	3,184			3,165
Total reinsurance recoverables	$	10,249		$	10,712

(i)  The Company’s top five reinsurer groups, including retroactive reinsurance, included in net reinsurance recoverables is as follows:

	A.M. Best Rating of Group’s	March 31,		December 31,
Reinsurer	Predominant Reinsurer	2013		2012
Munich Re Group	A+ second highest of 16 ratings	$	539	$	550
Swiss Re Group	A+ second highest of 16 ratings	519		517
Alleghany Group	A third highest of 16 ratings	301		302
XL Capital Group	A third highest of 16 ratings	262		266
Berkshire Hathaway Group	A++ highest of 16 ratings	247		258

The gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses represent the current and estimated future amounts due from reinsurers on known and incurred but not reported claims.  The ceded reserves are estimated in a manner consistent with the underlying direct and assumed reserves.  Although this total comprises recoverables due from nearly one thousand different reinsurance entities, about half is attributable to 10 reinsurer groups.

The net reinsurance recoverables reflect an allowance for uncollectible reinsurance that is based upon the Company’s ongoing review of amounts outstanding, reinsurer solvency, the Company’s experience, current economic conditions, and other relevant factors.  Of the total net recoverables due from reinsurers at March 31, 2013, after deducting mandatory pools and associations and structured settlement balances, $3.9 billion, or 80%, were rated by A.M. Best Company.  Of the total rated by A.M. Best Company, 99% were rated A- or better.  The remaining 20% of net recoverables from reinsurers were comprised of the following:  7% related to the Company’s participation in voluntary pools, 10% related to recoverables from captive insurance companies and 3% were balances from other companies not rated by A.M. Best Company.  In addition, $1.4 billion of the net recoverables were collateralized by letters of credit, funds held or trust agreements at March 31, 2013.

(ii)  The mandatory pools and associations represent various involuntary assigned risk pools that the Company is required to participate in.  These pools principally involve workers’ compensation and automobile insurance, which provide various insurance coverages to insureds that otherwise are unable to purchase coverage in the open market.  The costs of these mandatory pools in most states are usually charged back to the participating members in proportion to voluntary writings of related business in that state.  In the event that a member of the pool becomes insolvent, the remaining members assume an additional pro rata share of the pool’s liabilities.

(iii)  Included in reinsurance recoverables are certain amounts related to structured settlements, which comprise annuities purchased from various life insurance companies to settle certain personal physical injury claims, of which workers’ compensation claims comprise a significant portion.  In cases where the Company did not receive a release from the claimant, the amount due from the life insurance company related to the structured settlement is included in the Company’s consolidated balance sheet as a liability and as a reinsurance recoverable, as the Company retains the contingent liability to pay the claimant in the event that the life insurance company fails to make the required annuity payments.  The Company would be required to make such payments, to the extent the purchased annuities are not covered by state guaranty associations. 

The Company’s top five groups by structured settlement is as follows:

	A.M. Best Rating of Group’s	March 31,		December 31,
Group	Predominant Insurer	2013		2012
Fidelity and Guaranty Life	B++ fifth highest of 16 ratings	$	987	$	981
Metlife	A+ second highest of 16 ratings	471		474
Genworth Financial Group	A third highest of 16 ratings	436		437
Symetra Financial Corporation	A third highest of 16 ratings	255		256
John Hancock Group	A+ second highest of 16 ratings	186		190

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The Travelers Companies, Inc. Net Reserves for Losses and Loss Adjustment Expense ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Statutory Basis Reserves for Losses and Loss Adjustment Expenses
Business Insurance
Beginning of period	$	31,131		$	31,006		$	31,126		$	31,051		$	31,120
Incurred	1,663			2,057			1,860			2,147			1,668
Paid	(1,792		)	(1,932		)	(1,937		)	(2,080		)	(1,860		)
Foreign exchange and other	4			(5		)	2			2			1
End of period	$	31,006		$	31,126		$	31,051		$	31,120		$	30,929
Financial, Professional & International Insurance
Beginning of period	$	6,019		$	6,045		$	5,992		$	5,894		$	5,849
Incurred	341			299			307			359			300
Paid	(361		)	(307		)	(453		)	(411		)	(316		)
Foreign exchange and other	46			(45		)	48			7			(76		)
End of period	$	6,045		$	5,992		$	5,894		$	5,849		$	5,757
Personal Insurance
Beginning of period	$	3,749		$	3,740		$	3,807		$	3,583		$	3,687
Incurred	1,314			1,435			1,143			1,613			1,102
Paid	(1,323		)	(1,368		)	(1,367		)	(1,509		)	(1,260		)
End of period	$	3,740		$	3,807		$	3,583		$	3,687		$	3,529
Total
Beginning of period	$	40,899		$	40,791		$	40,925		$	40,528		$	40,656
Incurred	3,318			3,791			3,310			4,119			3,070
Paid	(3,476		)	(3,607		)	(3,757		)	(4,000		)	(3,436		)
Foreign exchange and other	50			(50		)	50			9			(75		)
End of period	$	40,791		$	40,925		$	40,528		$	40,656		$	40,215
Prior Year Reserve Development: Unfavorable (Favorable)
Business Insurance
Asbestos	$	—		$	—		$	167		$	—		$	—
Environmental	—			90			—			—			—
All other	(248		)	(148		)	(208		)	(120		)	(113		)
Prior year development excluding accretion of discount	(248		)	(58		)	(41		)	(120		)	(113		)
Accretion of discount	12			13			12			11			12
Total Business Insurance	(236		)	(45		)	(29		)	(109		)	(101		)
Financial, Professional & International Insurance
Asbestos	—			—			8			—			—
All other	(46		)	(96		)	(95		)	(69		)	(58		)
Total Financial, Professional & International Insurance	(46		)	(96		)	(87		)	(69		)	(58		)
Personal Insurance	(10		)	(67		)	(65		)	(33		)	(60		)
Total	$	(292	)	$	(208	)	$	(181	)	$	(211	)	$	(219	)

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

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The Travelers Companies, Inc. Asbestos and Environmental Reserves ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Asbestos reserves
Beginning reserves:
Gross	$	2,780		$	2,724		$	2,660		$	2,771		$	2,689
Ceded	(341		)	(340		)	(335		)	(324		)	(311		)
Net	2,439			2,384			2,325			2,447			2,378
Incurred losses and loss expenses:
Gross	—			—			171			—			—
Ceded	—			—			4			—			—
Losses paid:
Gross	56			64			60			82			63
Ceded	(1		)	(5		)	(7		)	(13		)	(19		)
Ending reserves:
Gross	2,724			2,660			2,771			2,689			2,626
Ceded	(340		)	(335		)	(324		)	(311		)	(292		)
Net	$	2,384		$	2,325		$	2,447		$	2,378		$	2,334
Environmental reserves
Beginning reserves:
Gross	$	346		$	321		$	396		$	380		$	352
Ceded	(5		)	(4		)	(9		)	(7		)	(5		)
Net	341			317			387			373			347
Incurred losses and loss expenses:
Gross	—			96			3			—			—
Ceded	—			(6		)	(3		)	—			—
Losses paid:
Gross	25			21			19			28			12
Ceded	(1		)	(1		)	(5		)	(2		)	(1		)
Ending reserves:
Gross	321			396			380			352			340
Ceded	(4		)	(9		)	(7		)	(5		)	(4		)
Net	$	317		$	387		$	373		$	347		$	336

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

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The Travelers Companies, Inc. Capitalization ($ in millions)

	March 31,			December 31,
Debt	2013			2012
Short-term debt
Commercial paper	$	100		$	100
5.00% Senior notes due March 15, 2013 (1)	—			500
Total short-term debt	100			600
Long-term debt
5.50% Senior notes due December 1, 2015 (1)	400			400
6.25% Senior notes due June 20, 2016 (1)	400			400
5.75% Senior notes due December 15, 2017 (1)	450			450
5.80% Senior notes due May 15, 2018 (1)	500			500
5.90% Senior notes due June 2, 2019 (1)	500			500
3.90% Senior notes due November 1, 2020 (1)	500			500
7.75% Senior notes due April 15, 2026	200			200
7.625% Junior subordinated debentures due December 15, 2027	125			125
6.375% Senior notes due March 15, 2033 (1)	500			500
6.75% Senior notes due June 20, 2036 (1)	400			400
6.25% Senior notes due June 15, 2037 (1)	800			800
5.35% Senior notes due November 1, 2040 (1)	750			750
8.50% Junior subordinated debentures due December 15, 2045	56			56
8.312% Junior subordinated debentures due July 1, 2046	73			73
6.25% Fixed-to-floating rate junior subordinated debentures due March 15, 2067 (1)	107			107
Total long-term debt	5,761			5,761
Unamortized fair value adjustment	52			52
Unamortized debt issuance costs	(62		)	(63		)
	5,751			5,750
Total debt	5,851			6,350
Common equity (excluding net unrealized investment gains, net of tax)	22,732			22,302
Total capital (excluding net unrealized investment gains, net of tax)	$	28,583		$	28,652
Total debt to capital (excluding net unrealized investment gains, net of tax)	20.5		%	22.2		%

(1)  Redeemable anytime with “make-whole” premium.

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

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The Travelers Companies, Inc. Statutory to GAAP Shareholders’ Equity Reconciliation ($ in millions)

	March 31,			December 31,
	2013 (1)			2012
Statutory basis surplus	$	20,692		$	20,048
GAAP adjustments
Goodwill and intangible assets	3,563			3,573
Investments	4,892			5,351
Noninsurance companies	(4,395		)	(4,302		)
Deferred acquisition costs	1,795			1,792
Deferred federal income tax	(2,128		)	(2,220		)
Current federal income tax	(11		)	(9		)
Reinsurance recoverables	201			201
Furniture, equipment & software	653			664
Employee benefits	(17		)	(13		)
Agents balances	147			151
Other	204			169
Total GAAP adjustments	4,904			5,357
GAAP shareholders’ equity	$	25,596		$	25,405

(1) Estimated and Preliminary

See Glossary of Financial Measures and Description of Reportable Business Segments on page 35.

32

The Travelers Companies, Inc. Statement of Cash Flows - Preliminary ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Cash flows from operating activities
Net income	$	806		$	499		$	864		$	304		$	896
Adjustments to reconcile net income to net cash provided by operating activities:
Net realized investment (gains) losses	(10		)	(4		)	2			(39		)	(10		)
Depreciation and amortization	216			196			206			209			219
Deferred federal income tax expense	119			6			96			2			131
Amortization of deferred acquisition costs	971			976			986			977			948
Equity in income from other investments	(114		)	(114		)	(43		)	(71		)	(74		)
Premiums receivable	(151		)	(317		)	161			169			(155		)
Reinsurance recoverables	495			257			174			(473		)	390
Deferred acquisition costs	(984		)	(1,016		)	(1,005		)	(909		)	(954		)
Claims and claim adjustment expense reserves	(504		)	(95		)	(597		)	656			(751		)
Unearned premium reserves	117			229			160			(383		)	187
Other	(147		)	(166		)	497			22			(297		)
Net cash provided by operating activities	814			451			1,501			464			530
Cash flows from investing activities
Proceeds from maturities of fixed maturities	1,615			2,552			1,688			2,514			2,123
Proceeds from sales of investments:
Fixed maturities	223			319			182			363			234
Equity securities	15			7			9			6			36
Real estate investments	—			3			—			50			—
Other investments	203			183			130			319			174
Purchases of investments:
Fixed maturities	(2,604		)	(2,596		)	(2,477		)	(2,770		)	(2,339		)
Equity securities	(10		)	(23		)	(6		)	(9		)	(13		)
Real estate investments	(5		)	(53		)	(4		)	(33		)	(6		)
Other investments	(114		)	(107		)	(71		)	(242		)	(95		)
Net sales (purchases) of short-term securities	226			141			(408		)	158			109
Securities transactions in course of settlement	248			(171		)	(24		)	(76		)	180
Other	(92		)	(41		)	(96		)	(94		)	(100		)
Net cash provided by (used in) investing activities	(295		)	214			(1,077		)	186			303

33

The Travelers Companies, Inc. Statement of Cash Flows - Preliminary (Continued) ($ in millions)

	1Q			2Q			3Q			4Q			1Q
	2012			2012			2012			2012			2013
Cash flows from financing activities
Payment of debt	—			(258		)	—			—			(500		)
Dividends paid to shareholders	(161		)	(180		)	(178		)	(175		)	(175		)
Issuance of common stock - employee share options	77			93			77			48			98
Treasury stock acquired - share repurchase authorization	(354		)	(353		)	(349		)	(418		)	(300		)
Treasury stock acquired - net employee share-based compensation	(52		)	—			—			(1		)	(58		)
Excess tax benefits from share-based payment arrangements	12			7			13			6			21
Net cash used in financing activities	(478		)	(691		)	(437		)	(540		)	(914		)
Effect of exchange rate changes on cash	3			(2		)	3			—			(6		)
Net increase (decrease) in cash	44			(28		)	(10		)	110			(87		)
Cash at beginning of period	214			258			230			220			330
Cash at end of period	$	258		$	230		$	220		$	330		$	243
Income taxes paid (received)	$	20		$	276		$	14		$	(122	)	$	27
Interest paid	$	35		$	156		$	35		$	149		$	35

34

The Travelers Companies, Inc. Financial Supplement - First Quarter 2013 Glossary of Financial Measures and Description of Reportable Business Segments

The following measures are used by the Company’s management to evaluate financial performance against historical results and establish targets on a consolidated basis.  In some cases, these measures are considered non-GAAP financial measures under applicable SEC rules because they are not displayed as separate line items in the consolidated financial statements or are not required to be disclosed in the notes to financial statements or, in some cases, include or exclude certain items not ordinarily included or excluded in the most comparable GAAP financial measure.

In the opinion of the Company’s management, a discussion of these measures provides investors, financial analysts, rating agencies and other financial statement users with a better understanding of the significant factors that comprise the Company’s periodic results of operations and how management evaluates the Company’s financial performance.  Internally, the Company’s management uses these measures to evaluate performance against historical results and establish financial targets on a consolidated basis.

Some of these measures exclude net realized investment gains (losses), net of tax, and/or net unrealized investment gains (losses), net of tax, which can be significantly impacted by both discretionary and other economic factors and are not necessarily indicative of operating trends. 

Other companies may calculate these measures differently, and, therefore, their measures may not be comparable to those used by the Company’s management.

Operating income (loss) is net income (loss) excluding the after-tax impact of net realized investment gains (losses).  Management uses operating income (loss) to analyze each segment’s performance and as a tool in making business decisions.  Financial statement users also consider operating income when analyzing the results and trends of insurance companies.  Operating earnings (loss) per share is operating income (loss) on a per common share basis.   

Average shareholders’ equity is (a) the sum of total shareholders’ equity at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.  Adjusted shareholders’ equity is shareholders’ equity excluding net unrealized investment gains (losses), net of tax and net realized investment gains (losses), net of tax, for the period presented.  Adjusted average shareholders’ equity is average shareholders’ equity excluding net unrealized investment gains (losses), net of tax, for all quarters included in the calculation and, for each quarterly period included in the calculation that quarter’s net realized investment gains (losses), net of tax.

Return on equity is the ratio of annualized net income (loss) to average shareholders’ equity for the periods presented.  Operating return on equity is the ratio of annualized operating income (loss) to adjusted average shareholders’ equity for the periods presented.  In the opinion of the Company’s management, these are important indicators of how well management creates value for its shareholders through its operating activities and its capital management. 

Underwriting gain (loss) is net earned premiums and fee income less claims and claim adjustment expenses and insurance-related expenses.  In the opinion of the Company’s management, it is important to measure the profitability of each segment excluding the results of investing activities, which are managed separately from the insurance business.  This measure is used to assess each segment’s business performance and as a tool in making business decisions. 

A catastrophe is a severe loss, resulting from natural and man-made events, including risks such as fire, earthquake, windstorm, explosion, terrorism and other similar events.  Each catastrophe has unique characteristics, and catastrophes are not predictable as to timing or amount.  Their effects are included in net and operating income and claims and claim adjustment expense reserves upon occurrence.  A catastrophe may result in the payment of reinsurance reinstatement premiums and assessments from various pools.  In the opinion of the Company’s management, a discussion of the impact of catastrophes is meaningful to users of the financial statements to understand the Company’s periodic earnings and the variability in periodic earnings caused by the unpredictable nature of catastrophes.

Net favorable (unfavorable) prior year loss reserve development is the increase or decrease in incurred claims and claim adjustment expenses as a result of the re-estimation of claims and claim adjustment expense reserves at successive valuation dates for a given group of claims, which may be related to one or more prior years.  In the opinion of the Company’s management, a discussion of loss reserve development is meaningful to users of the financial statements as it allows them to assess the impact between prior and current year development on incurred claims and claim adjustment expenses, net and operating income (loss), and changes in claims and claim adjustment expense reserve levels from period to period.

GAAP combined ratio is the sum of the loss and loss adjustment expense ratio (loss and LAE ratio) and the underwriting expense ratio.  For GAAP, the loss and LAE ratio is the ratio of incurred losses and loss adjustment expenses reduced by an allocation of fee income to net earned premiums.  The underwriting expense ratio is the ratio of underwriting expenses incurred reduced by an allocation of fee income, and billing and policy fees and other to net earned premiums. A GAAP combined ratio under 100% generally indicates an underwriting profit. A GAAP combined ratio over 100% generally indicates an underwriting loss. The GAAP combined ratio is an operating statistic that includes GAAP measures in the numerator and the denominator.

GAAP combined ratio excluding the incremental impact of the direct to consumer initiative is the GAAP combined ratio adjusted to exclude the direct, variable impact of the Company’s direct-to-consumer initiative in Personal Insurance.  In the opinion of the Company’s management, this is useful in an analysis of the profitability of the Company’s ongoing agency business.

Gross written premiums reflect the direct and assumed contractually determined amounts charged to policyholders for the effective period of the contract based on the terms and conditions of the insurance contract.  Net written premiums reflect gross written premiums less premiums ceded to reinsurers.

Book value per share is total common shareholders’ equity divided by the number of common shares outstanding.  Adjusted book value per share is total common shareholders’ equity excluding the after-tax impact of net unrealized investment gains and losses, divided by the number of common shares outstanding. In the opinion of the Company’s management, adjusted book value is useful in an analysis of a property casualty company’s book value as it removes the effect of changing prices on invested assets, (i.e., net unrealized investment gains (losses), net of tax) which do not have an equivalent impact on unpaid claims and claim adjustment expense reserves.

Total capital is the sum of total shareholders’ equity and debt.  Debt-to-capital ratio excluding net unrealized gain (loss) on investments is the ratio of debt to total capital excluding the after-tax impact of net unrealized investment gains and losses.  In the opinion of the Company’s management, the debt to capital ratio is useful in an analysis of the Company’s financial leverage.

Statutory basis surplus represents the excess of an insurance company’s assets over its liabilities in accordance with statutory accounting practices.

Travelers has organized its businesses into the following reportable business segments:

Business Insurance - The Business Insurance segment offers a broad array of property and casualty insurance and insurance-related services to its clients primarily in the United States.  Business Insurance is organized into the following six groups, which collectively comprise Business Insurance Core operations: Select Accounts; Commercial Accounts; National Accounts; Industry-Focused Underwriting including Construction, Technology, Public Sector Services, Oil & Gas, and Agribusiness; Target Risk Underwriting including National Property, Inland Marine, Ocean Marine, Excess Casualty, Boiler & Machinery, and Global Partner Services; and Specialized Distribution including Northland and National Programs.  Business Insurance also includes the Special Liability Group (which manages the Company’s asbestos and environmental liabilities) and the assumed reinsurance, and certain other runoff operations, which collectively are referred to as Business Insurance Other. 

Financial, Professional & International Insurance - The Financial, Professional & International Insurance segment includes surety and financial liability coverages, which primarily use credit-based underwriting processes, as well as property and casualty products that are primarily marketed on a domestic basis in the United Kingdom, Canada and the Republic of Ireland, and on an international basis through Lloyd’s.  The segment includes Bond & Financial Products as well as International.

Personal Insurance - The Personal Insurance segment writes a broad range of property and casualty insurance covering individuals’ personal risks.  The primary products of automobile and homeowners insurance are complemented by a broad suite of related coverages.

35