Progress Software (PRGS) 10-Q 6 Jul 18 2018 Q2 Quarterly report Financial data

Document And Entity Information

Document And Entity Information - shares	6 Months Ended
	May 31, 2018	Jun. 27, 2018
Document And Entity Information [Abstract]
Entity Registrant Name	PROGRESS SOFTWARE CORP /MA
Entity Central Index Key	876,167
Document Type	10-Q
Document Period End Date	May 31, 2018
Amendment Flag	false
Document Fiscal Year Focus	2,018
Document Fiscal Period Focus	Q2
Current Fiscal Year End Date	--11-30
Entity Filer Category	Large Accelerated Filer
Entity Common Stock, Shares Outstanding (in shares)		45,015,249

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	May 31, 2018	Nov. 30, 2017
Current assets:
Cash and cash equivalents	$ 97,121	$ 133,464
Short-term investments	47,079	50,145
Total cash, cash equivalents and short-term investments	144,200	183,609
Accounts receivable (less allowances of $720 and $676, respectively)	42,577	61,210
Other current assets	13,844	18,588
Total current assets	200,621	263,407
Property and equipment, net	42,208	42,261
Intangible assets, net	76,540	94,894
Goodwill	315,012	315,041
Deferred tax assets	846	1,123
Other assets	1,746	1,992
Total assets	636,973	718,718
Current liabilities:
Current portion of long-term debt, net	5,819	5,819
Accounts payable	10,406	9,000
Accrued compensation and related taxes	17,605	32,373
Dividends payable to shareholders	6,377	6,619
Income taxes payable	3,428	1,173
Other accrued liabilities	16,026	20,496
Short-term deferred revenue	135,202	132,538
Total current liabilities	194,863	208,018
Long-term debt, net	113,180	116,090
Long-term deferred revenue	12,586	9,750
Deferred tax liabilities	1,228	2,809
Other noncurrent liabilities	5,979	5,967
Commitments and contingencies
Shareholders’ equity:
Preferred stock, $0.01 par value; authorized, 10,000,000 shares; issued, none	0	0
Common stock, $0.01 par value, and additional paid-in capital; authorized, 200,000,000 shares; issued and outstanding, 45,503,468 shares in 2018 and 47,281,035 shares in 2017	258,696	249,836
Retained earnings	74,655	145,247
Accumulated other comprehensive loss	(24,214)	(18,999)
Total shareholders’ equity	309,137	376,084
Total liabilities and shareholders’ equity	$ 636,973	$ 718,718

Condensed Consolidated Balance3

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	May 31, 2018	Nov. 30, 2017
Assets
Allowance for accounts receivable	$ 720	$ 676
Stockholders' Equity:
Preferred stock, par value (in dollars per share)	$ 0.01	$ 0.01
Preferred stock, shares authorized (in shares)	10,000,000	10,000,000
Preferred stock, shares issued (in shares)	0	0
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	200,000,000	200,000,000
Common stock, shares issued (in shares)	45,503,468	47,281,035
Common stock, shares outstanding (in shares)	45,503,468	47,281,035

Condensed Consolidated Statemen

Condensed Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Revenue:
Total revenue	$ 96,102	$ 93,213	$ 190,149	$ 184,183
Costs of revenue:
Amortization of acquired intangibles	5,899	4,683	11,717	8,361
Total costs of revenue	16,643	17,367	33,546	33,125
Gross profit	79,459	75,846	156,603	151,058
Operating expenses:
Sales and marketing	21,658	21,236	43,086	46,957
Product development	19,822	18,791	40,067	36,125
General and administrative	12,190	11,606	23,452	22,174
Amortization of acquired intangibles	3,318	3,223	6,637	6,402
Fees related to shareholder activist	214	0	1,472	0
Restructuring expense	426	662	2,247	17,801
Acquisition-related expenses	43	44	86	93
Total operating expenses	57,671	55,562	117,047	129,552
Income from operations	21,788	20,284	39,556	21,506
Other (expense) income, net:
Interest expense	(1,272)	(1,152)	(2,437)	(2,234)
Interest income and other, net	231	257	639	478
Foreign currency (loss) gain, net	(243)	(657)	(1,071)	(1,143)
Total other (expense) income, net	(1,284)	(1,552)	(2,869)	(2,899)
Income before income taxes	20,504	18,732	36,687	18,607
Provision for income taxes	5,101	8,391	8,372	8,791
Net income	$ 15,403	$ 10,341	$ 28,315	$ 9,816
Earnings per share:
Basic (in dollars per share)	$ 0.34	$ 0.21	$ 0.62	$ 0.20
Diluted (in dollars per share)	$ 0.33	$ 0.21	$ 0.61	$ 0.20
Weighted average shares outstanding:
Basic (in shares)	45,531	48,221	46,030	48,477
Diluted (in shares)	46,087	48,490	46,781	48,762
Cash dividends declared per common share (in dollars per share)	$ 0.14	$ 0.125	$ 0.28	$ 0.25
Software licenses
Revenue:
Total revenue	$ 26,439	$ 25,592	$ 51,782	$ 49,914
Costs of revenue:
Cost of maintenance and services	1,233	1,422	2,494	3,010
Maintenance and services
Revenue:
Total revenue	69,663	67,621	138,367	134,269
Costs of revenue:
Cost of maintenance and services	$ 9,511	$ 11,262	$ 19,335	$ 21,754

Condensed Consolidated Stateme5

Condensed Consolidated Statements of Comprehensive Income - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Statement of Comprehensive Income [Abstract]
Net income	$ 15,403	$ 10,341	$ 28,315	$ 9,816
Other comprehensive (loss) income, net of tax:
Foreign currency translation adjustments	(9,018)	4,143	(5,187)	5,371
Unrealized (losses) gains on investments, net of tax provision of $0 and $39 for the second quarter and first six months of 2018, respectively and $5 and $45 for the second quarter and first six months of 2017, respectively	(1)	7	(28)	78
Total other comprehensive (loss) income, net of tax	(9,019)	4,150	(5,215)	5,449
Comprehensive income	$ 6,384	$ 14,491	$ 23,100	$ 15,265

Condensed Consolidated Stateme6

Condensed Consolidated Statements of Comprehensive Income (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Statement of Comprehensive Income [Abstract]
Tax provision included in accumulated unrealized losses on investments	$ 0	$ 39	$ 5	$ 45

Condensed Consolidated Stateme7

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	6 Months Ended
	May 31, 2018	May 31, 2017
Cash flows from operating activities:
Net income	$ 28,315	$ 9,816
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization of property and equipment	3,343	3,962
Amortization of intangibles and other	19,290	15,886
Stock-based compensation	10,150	5,263
Loss on disposal of property	136	155
Deferred income taxes	(1,490)	4,727
Excess tax benefit from stock plans	0	(353)
Allowances for accounts receivable	103	42
Changes in operating assets and liabilities:
Accounts receivable	18,500	22,651
Other assets	4,614	946
Accounts payable and accrued liabilities	(18,027)	(6,475)
Income taxes payable	2,267	401
Deferred revenue	6,523	2,708
Net cash flows from operating activities	73,724	59,729
Cash flows used in investing activities:
Purchases of investments	(8,258)	(14,376)
Sales and maturities of investments	10,723	9,440
Purchases of property and equipment	(3,196)	(523)
Payments for acquisitions, net of cash acquired	0	(28,270)
Net cash flows used in investing activities	(731)	(33,729)
Cash flows used in financing activities:
Proceeds from stock-based compensation plans	4,671	5,031
Payments for taxes related to net share settlements of equity awards	(1,931)	(2,367)
Repurchases of common stock	(90,000)	(24,954)
Excess tax benefit from stock plans	0	353
Dividend payments to shareholders	(13,101)	(12,116)
Payment of long-term debt	(3,094)	(7,500)
Net cash flows used in financing activities	(103,455)	(41,553)
Effect of exchange rate changes on cash	(5,881)	6,403
Net decrease in cash and cash equivalents	(36,343)	(9,150)
Cash and cash equivalents, beginning of period	133,464	207,036
Cash and cash equivalents, end of period	97,121	197,886
Supplemental disclosure:
Cash paid for income taxes, net of refunds of $533 in 2018 and $2,928 in 2017	3,545	4,962
Cash paid for interest	1,991	1,745
Non-cash investing and financing activities:
Total fair value of restricted stock awards, restricted stock units and deferred stock units on date vested	9,404	13,754
Dividends declared	6,377	6,035
Unsettled sale of property, plant and equipment, net	$ 0	$ 1,488

Condensed Consolidated Stateme8

Condensed Consolidated Statements of Cash Flows (Parenthetical) - USD ($) $ in Thousands	6 Months Ended
	May 31, 2018	May 31, 2017
Statement of Cash Flows [Abstract]
Proceeds from income tax refunds	$ 533	$ 2,928

Basis of Presentation

Basis of Presentation	6 Months Ended
	May 31, 2018
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of Presentation	Basis of Presentation Company Overview - Progress Software Corporation ("Progress," the "Company," "we," "us," or "our") offers the leading platform for developing and deploying strategic business applications. We enable customers and partners to deliver modern, high-impact digital experiences with a fraction of the effort, time and cost. Progress offers powerful tools for easily building adaptive user experiences across any type of device or touchpoint, award-winning machine learning that enables cognitive capabilities to be a part of any application, the flexibility of a serverless cloud to deploy modern apps, business rules, web content management, plus leading data connectivity technology. Over 1,700 independent software vendors, 100,000 enterprise customers, and 2 million developers rely on Progress to power their applications. Our products are generally sold as perpetual licenses, but certain products also use term licensing models and our cloud-based offerings use a subscription based model. More than half of our worldwide license revenue is realized through relationships with indirect channel partners, principally application partners and original equipment manufacturers ("OEMs"). Application partners are ISVs that develop and market applications using our technology and resell our products in conjunction with sales of their own products that incorporate our technology. OEMs are companies that embed our products into their own software products or devices. We operate in North America and Latin America (the "Americas"); Europe, the Middle East and Africa ("EMEA"); and the Asia Pacific region, through local subsidiaries as well as independent distributors. Basis of Presentation and Significant Accounting Policies - We prepared the accompanying unaudited condensed consolidated financial statements pursuant to the rules and regulations of the Securities and Exchange Commission (the "SEC") regarding interim financial reporting. Accordingly, they do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America ("GAAP") for complete financial statements and these unaudited financial statements should be read in conjunction with the audited financial statements included in our Annual Report on Form 10-K for the fiscal year ended November 30, 2017 , as amended ("Annual Report on Form 10-K for the fiscal year ended November 30, 2017 "). We made no material changes in the application of our significant accounting policies that were disclosed in our Annual Report on Form 10-K for the fiscal year ended November 30, 2017 . We have prepared the accompanying unaudited condensed consolidated financial statements on the same basis as the audited financial statements included in our Annual Report on Form 10-K for the fiscal year ended November 30, 2017 , and these financial statements include all adjustments, consisting only of normal recurring adjustments, necessary for a fair presentation of the results of the interim periods presented. The operating results for the interim periods presented are not necessarily indicative of the results expected for the full fiscal year. Recent Accounting Pronouncements - In February 2018, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update No. 2018-02, Income Statement - Reporting Comprehensive Income (Topic 220), Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income ("ASU 2018-02"). ASU 2018-02 gives entities the option to reclassify the disproportionate income tax effects ("stranded tax effects") caused by the newly-enacted US Tax Cuts and Jobs Act from accumulated other comprehensive income to retained earnings. The update also requires new disclosures, some of which are applicable for all entities. The guidance in ASU 2018-02 is effective for annual reporting periods beginning after December 15, 2018, with early adoption permitted. We are currently considering whether to adopt the optional reclassification of the stranded tax effects and evaluating the effect that implementation of this update will have upon adoption on our consolidated financial position and results of operations. In August 2017, the FASB issued Accounting Standards Update No. 2017-12, Derivatives and Hedging (Topic 815), Targeted Improvements to Accounting for Hedging Activities ("ASU 2017-12"). ASU 2017-12 intends to better align an entity's risk management activities and financial reporting for hedging relationships through changes to both the designation and measurement guidance for qualifying hedging relationships and the presentation of hedge results. The amendments expand and refine hedge accounting for both nonfinancial and financial risk components and align the recognition and presentation of the effects of the hedging instrument and the hedged item in the financial statements. The guidance in ASU 2017-12 is required for annual reporting periods beginning after December 15, 2018, with early adoption permitted. We are currently evaluating the effect that implementation of this update will have upon adoption on our consolidated financial position and results of operations. In May 2017, the FASB issued Accounting Standards Update No. 2017-09, Compensation - Stock Compensation (Topic 718), Scope of Modification Accounting ("ASU 2017-09"), which amends the scope of modification accounting for share-based payment awards. The guidance in ASU 2017-09 provides that modification accounting is required only if a change in the terms or conditions of an award results in a change to the fair value, the vesting conditions, or the classification of the award as equity or liability. The guidance in ASU 2017-09 is required for annual reporting periods beginning after December 15, 2017, with early adoption permitted. We are currently assessing the impact of the adoption of this update on our consolidated financial position and results of operations. In January 2017, the FASB issued Accounting Standards Update No. 2017-04, Intangibles - Goodwill and Other (Topic 350), Simplifying the Test for Goodwill Impairment ("ASU 2017-04"). ASU 2017-04 amends Topic 350 to simplify the subsequent measurement of goodwill by eliminating Step 2 from the goodwill impairment test. This update requires the performance of an annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An impairment charge should be recognized for the amount by which the carrying amount exceeds the reporting unit's fair value. However, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. The guidance in ASU 2017-04 is required for annual reporting periods beginning after December 15, 2019, with early adoption permitted. We are currently considering whether to adopt this update prior to the required adoption date. In March 2016, the FASB issued Accounting Standards Update No. 2016-09, Compensation - Stock Compensation (Topic 718), Improvements to Employee Share-Based Payment Accounting ("ASU 2016-09"). ASU 2016-09 is intended to simplify various aspects of the accounting for employee share-based payment transactions, including accounting for income taxes, forfeitures, and statutory tax withholding requirements, as well as classification in the statement of cash flows. The guidance in ASU 2016-09 is required for annual reporting periods beginning after December 15, 2016, with early adoption permitted. The standard requires, on a prospective basis, the recognition of all excess tax benefits and tax deficiencies as income tax benefit or expense in the statement of operations and the tax effect of exercised or vested awards should be treated as discrete items in the reporting period in which they occur. The excess tax benefits and tax deficiencies should not be considered in an entity's calculation of its annual estimated effective tax rate and, as excess tax benefits are no longer recognized in additional paid-in capital, the assumed proceeds from applying the treasury stock method to calculate diluted earnings per share should exclude such excess tax benefits. Further, on either a prospective or retrospective basis, excess tax benefits should be classified as operating activities in the statement of cash flows. The standard also provides entities the option to make an entity-wide accounting policy election to either estimate the number of awards that are expected to vest (current GAAP) or account for forfeitures when they occur, which is to be applied in accordance with a modified retrospective transition. Additionally, the standard updates the threshold to qualify for equity classification for minimum statutory tax withholding requirements by permitting an entity to withhold up to the maximum statutory rates in the applicable jurisdictions, applied on a modified retrospective basis. Finally, the standard requires that cash paid by an employer to a taxing authority when directly withholding shares for tax withholding purposes be classified as a financing activity in the statement of cash flows, applied retrospectively. We adopted this standard at the beginning of the first quarter of fiscal year 2018 and elected to classify excess tax benefits as operating activities on a prospective basis in the condensed consolidated statement of cash flows. As such, the prior period condensed consolidated statement of cash flows was not adjusted. We also elected to account for forfeitures as they occur and recorded a cumulative-effect adjustment of $0.6 million to retained earnings during the period of adoption. The adoption of ASU 2016-09 did not have a material impact on our consolidated financial position, results of operations, and cash flows. In February 2016, the FASB issued Accounting Standards Update No. 2016-02, Leases (Topic 842) ("ASU 2016-02"), which requires lessees to record most leases on their balance sheets, recognizing a lease liability for the obligation to make lease payments and a right-to-use asset for the right to use the underlying asset for the lease term. The guidance in ASU 2016-02 is required for annual reporting periods beginning after December 15, 2018, with early adoption permitted. We currently expect that most of our operating lease commitments will be subject to the update and recognized as operating lease liabilities and right-of-use assets upon adoption. However, we are currently evaluating the effect that implementation of this update will have upon adoption on our consolidated financial position and results of operations. In May 2014, the FASB issued Accounting Standards Update No. 2014-09, Revenue from Contracts with Customers (Topic 606) ("ASU 2014-09"). ASU 2014-09 outlines a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers and supersedes most current revenue recognition guidance, including industry-specific guidance. The guidance provided in Topic 606 requires entities to use a five-step model to recognize revenue by allocating the consideration from contracts to performance obligations on a relative standalone selling price basis. The standard also requires new disclosures regarding the nature, amount, timing, and uncertainty of revenue and cash flows arising from contracts with customers. This new guidance was initially effective for annual reporting periods (including interim reporting periods within those periods) beginning after December 15, 2016 and early adoption was not permitted. However, in July 2015, the FASB voted to defer the effective date of this ASU by one year for reporting periods beginning after December 15, 2017, with early adoption permitted as of the original effective date. As a result, the effective date for the Company will be December 1, 2018. Entities have the option of using either a full retrospective or a modified approach to adopt the guidance. The Company currently plans to adopt this ASU in accordance with the full retrospective approach, effective December 1, 2018. Fiscal year 2019 quarterly results, and comparative prior periods, will be prepared in accordance with ASC Topic 606. The first Annual Report on Form 10-K issued in accordance with ASC Topic 606 will be for the period ended November 30, 2019. Management is currently assessing the impact the adoption of this standard will have on the Company’s consolidated financial statements, but anticipates that the revenue recognition related to accounting for the following transactions will be most impacted: • Revenue from term licenses with extended payment terms over the term of the agreement within our Data Connectivity and Integration segment - These transactions are typically recognized when the amounts are billed to the customer under current revenue recognition guidance. In accordance with ASU 2014-09, revenue from term license performance obligations is expected to be recognized upon delivery and revenue from maintenance performance obligations is expected to be recognized over the contract term. To the extent the Company enters into future term licenses with extended payment terms after the adoption of ASU 2014-09, revenue from term licenses with extended payment terms will be recognized prior to the customer being billed and the Company will recognize a net contract asset on the balance sheet. Accordingly, license revenue will be accelerated under ASU 2014-09 as the Company currently does not recognize revenue until the amounts have been billed to the customer. • Revenue from transactions with multiple elements within our Application Development and Deployment segment (i.e., sales of perpetual licenses with maintenance and/or support) - These transactions are currently recognized ratably over the associated maintenance period as the Company does not have vendor specific objective evidence ("VSOE") for maintenance or support. Under ASU 2014-09, the requirement to have VSOE for undelivered elements that exists under current guidance is eliminated. Accordingly, the Company will recognize a portion of the sales price as revenue upon delivery of the license instead of recognizing the entire sales price ratably over the maintenance period.

Cash, Cash Equivalents and Inve

Cash, Cash Equivalents and Investments	6 Months Ended
	May 31, 2018
Investments and Cash [Abstract]
Cash, Cash Equivalents and Investments	Cash, Cash Equivalents and Investments A summary of our cash, cash equivalents and available-for-sale investments at May 31, 2018 is as follows (in thousands): Amortized Cost Basis Unrealized Gains Unrealized Losses Fair Value Cash $ 96,523 $ — $ — $ 96,523 Money market funds 598 — — 598 State and municipal bond obligations 32,323 — (184 ) 32,139 U.S. treasury bonds 6,704 — (28 ) 6,676 Corporate bonds 8,334 — (70 ) 8,264 Total $ 144,482 $ — $ (282 ) $ 144,200 A summary of our cash, cash equivalents and available-for-sale investments at November 30, 2017 is as follows (in thousands): Amortized Cost Basis Unrealized Gains Unrealized Losses Fair Value Cash $ 130,547 $ — $ — $ 130,547 Money market funds 2,917 — — 2,917 State and municipal bond obligations 40,458 — (231 ) 40,227 U.S. treasury bonds 3,517 — (26 ) 3,491 Corporate bonds 6,463 — (36 ) 6,427 Total $ 183,902 $ — $ (293 ) $ 183,609 Such amounts are classified on our condensed consolidated balance sheets as follows (in thousands): May 31, 2018 November 30, 2017 Cash and Equivalents Short-Term Investments Cash and Equivalents Short-Term Investments Cash $ 96,523 $ — $ 130,547 $ — Money market funds 598 — 2,917 — State and municipal bond obligations — 32,139 — 40,227 U.S. treasury bonds — 6,676 — 3,491 Corporate bonds — 8,264 — 6,427 Total $ 97,121 $ 47,079 $ 133,464 $ 50,145 The fair value of debt securities by contractual maturity is as follows (in thousands): May 31, November 30, Due in one year or less $ 27,247 $ 22,333 Due after one year (1) 19,832 27,812 Total $ 47,079 $ 50,145 (1) Includes state and municipal bond obligations, U.S. treasury bonds, and corporate bonds, which are securities representing investments available for current operations and are classified as current in the condensed consolidated balance sheets. We did no t hold any investments with continuous unrealized losses as of May 31, 2018 or November 30, 2017 .

Derivative Instruments

Derivative Instruments	6 Months Ended
	May 31, 2018
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Derivative Instruments	Derivative Instruments We generally use forward contracts that are not designated as hedging instruments to hedge economically the impact of the variability in exchange rates on intercompany accounts receivable and loans receivable denominated in certain foreign currencies. We generally do not hedge the net assets of our international subsidiaries. All forward contracts are recorded at fair value on the consolidated balance sheets at the end of each reporting period and expire from 30 days to one year . At May 31, 2018 , $1.5 million was recorded in other accrued liabilities on the condensed consolidated balance sheet. At November 30, 2017 , $0.2 million and $0.2 million was recorded in other accrued liabilities and other assets , respectively, on the consolidated balance sheet. In the three and six months ended May 31, 2018 , realized and unrealized losses of $6.7 million and $3.1 million , respectively, from our forward contracts were recognized in foreign currency (loss) gain, net , on the condensed consolidated statements of operations. In the three and six months ended May 31, 2017 , realized and unrealized gains of $3.6 million and $4.4 million , respectively, from our forward contracts were recognized in foreign currency (loss) gain, net on the condensed consolidated statements of operations. The losses and gains were substantially offset by realized and unrealized gains and losses on the offsetting positions. The table below details outstanding foreign currency forward contracts where the notional amount is determined using contract exchange rates (in thousands): May 31, 2018 November 30, 2017 Notional Value Fair Value Notional Value Fair Value Forward contracts to sell U.S. dollars $ 127,560 $ (1,473 ) $ 119,192 $ (27 ) Forward contracts to purchase U.S. dollars 703 2 462 — Total $ 128,263 $ (1,471 ) $ 119,654 $ (27 )

Fair Value Measurements

Fair Value Measurements	6 Months Ended
	May 31, 2018
Fair Value Disclosures [Abstract]
Fair Value Measurements	Fair Value Measurements Recurring Fair Value Measurements The following table details the fair value measurements within the fair value hierarchy of our financial assets and liabilities at May 31, 2018 (in thousands): Fair Value Measurements Using Total Fair Value Level 1 Level 2 Level 3 Assets Money market funds $ 598 $ 598 $ — $ — State and municipal bond obligations 32,139 — 32,139 — U.S. treasury bonds 6,676 — 6,676 — Corporate bonds 8,264 — 8,264 — Liabilities Foreign exchange derivatives $ (1,471 ) $ — $ (1,471 ) $ — The following table details the fair value measurements within the fair value hierarchy of our financial assets and liabilities at November 30, 2017 (in thousands): Fair Value Measurements Using Total Fair Value Level 1 Level 2 Level 3 Assets Money market funds $ 2,917 $ 2,917 $ — $ — State and municipal bond obligations 40,227 — 40,227 — U.S. treasury bonds 3,491 — 3,491 — Corporate bonds 6,427 — 6,427 — Liabilities Foreign exchange derivatives $ (27 ) $ — $ (27 ) $ — When developing fair value estimates, we maximize the use of observable inputs and minimize the use of unobservable inputs. When available, we use quoted market prices to measure fair value. The valuation technique used to measure fair value for our Level 1 and Level 2 assets is a market approach, using prices and other relevant information generated by market transactions involving identical or comparable assets. If market prices are not available, the fair value measurement is based on models that use primarily market based parameters including yield curves, volatilities, credit ratings and currency rates. In certain cases where market rate assumptions are not available, we are required to make judgments about assumptions market participants would use to estimate the fair value of a financial instrument. We did not have any nonrecurring fair value measurements during the six months ended May 31, 2018 .

Intangible Assets and Goodwill

Intangible Assets and Goodwill	6 Months Ended
	May 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]
Intangible Assets and Goodwill	Intangible Assets and Goodwill Intangible Assets Intangible assets are comprised of the following significant classes (in thousands): May 31, 2018 November 30, 2017 Gross Carrying Amount Accumulated Amortization Net Book Value Gross Carrying Amount Accumulated Amortization Net Book Value Purchased technology $ 154,301 $ (99,942 ) $ 54,359 $ 154,301 $ (88,224 ) $ 66,077 Customer-related 67,802 (51,426 ) 16,376 67,802 (46,230 ) 21,572 Trademarks and trade names 17,740 (11,935 ) 5,805 17,740 (10,495 ) 7,245 Total $ 239,843 $ (163,303 ) $ 76,540 $ 239,843 $ (144,949 ) $ 94,894 In the three and six months ended May 31, 2018 , amortization expense related to intangible assets was $9.2 million and $18.4 million , respectively. In the three and six months ended May 31, 2017 , amortization expense related to intangible assets was $7.9 million and $14.8 million , respectively. Future amortization expense for intangible assets as of May 31, 2018 , is as follows (in thousands): Remainder of 2018 $ 17,701 2019 34,932 2020 10,152 2021 10,033 2022 3,722 Total $ 76,540 Goodwill Changes in the carrying amount of goodwill in the six months ended May 31, 2018 are as follows (in thousands): Balance, November 30, 2017 $ 315,041 Translation adjustments (29 ) Balance, May 31, 2018 $ 315,012 Changes in the goodwill balances by reportable segment in the six months ended May 31, 2018 are as follows (in thousands): November 30, 2017 Translation adjustments May 31, 2018 OpenEdge $ 249,036 $ (29 ) $ 249,007 Data Connectivity and Integration 19,040 — 19,040 Application Development and Deployment 46,965 — 46,965 Total goodwill $ 315,041 $ (29 ) $ 315,012 During the quarter ending May 31, 2018 , no triggering events occurred that would indicate that it is more likely than not that the carrying values of any of our reporting units exceeded their fair values.

Business Combinations

Business Combinations	6 Months Ended
	May 31, 2018
Business Combinations [Abstract]
Business Combinations	Business Combinations Kinvey Acquisition On June 1, 2017, we acquired by merger 100% of the outstanding securities of Kinvey for an aggregate sum of $49.2 million , which includes approximately $0.3 million held-back from the founder of Kinvey as an incentive to remain with the Company for at least two years following the acquisition. The $0.3 million held-back is being recorded to expense over the service period. Kinvey allows developers to set up, use, and operate a cloud backend for any native, hybrid, web, or IoT app built using any development tools. The acquisition was accounted for as a business combination, and accordingly, the results of operations of Kinvey are included in our operating results as part of the OpenEdge business segment from the date of acquisition. We paid the purchase price in cash from available funds. The total consideration, less the $0.3 million held-back discussed above, which is considered to be a compensation arrangement, was allocated to Kinvey's tangible assets, identifiable intangible assets and assumed liabilities based on their estimated fair values. The excess of the total consideration, less the amount held-back from the founder, over the tangible assets, identifiable intangible assets and assumed liabilities was recorded as goodwill. The allocation of the purchase price was completed in the fourth quarter of fiscal year 2017 upon the finalization of our valuation of identifiable intangible assets and deferred taxes. The allocation of the purchase price is as follows (in thousands): Total Life Net working capital $ (963 ) Property, plant and equipment 26 Purchased technology 22,100 5 Years Trade name 1,800 5 Years Customer relationships 100 5 Years Net deferred tax assets 1,465 Goodwill 24,351 Net assets acquired $ 48,879 The fair value of the intangible assets was estimated using the income approach in which the after-tax cash flows are discounted to present value. The cash flows are based on estimates used to price the acquisition, and the discount rates applied were benchmarked with reference to the implied rate of return from the transaction model as well as the weighted average cost of capital. Deferred taxes include deferred tax liabilities resulting from the tax effects of fair value adjustments related to identifiable intangible assets, which are more than offset by the value of deferred tax assets acquired from Kinvey. Tangible assets acquired and assumed liabilities were recorded at fair value. We recorded the excess of the purchase price over the identified tangible and intangible assets as goodwill. We believe that the investment value of the future enhancement of our product and solution offerings created as a result of this acquisition has principally contributed to a purchase price that resulted in the recognition of $24.4 million of goodwill, which is not deductible for tax purposes. Acquisition-related transaction costs (e.g., legal, due diligence, valuation, and other professional fees) are not included as a component of consideration paid, but are required to be expensed as incurred. We incurred minimal acquisition-related costs during the three and six months ended May 31, 2018 , which are included in acquisition-related expenses on our condensed consolidated statements of operations. We have not disclosed the amount of revenues and earnings of Kinvey since acquisition, nor pro forma financial information, as those amounts are not significant to our consolidated financial statements. DataRPM Acquisition On March 1, 2017, we acquired by merger 100% of the outstanding securities of DataRPM for an aggregate sum of $30.0 million . Approximately $1.7 million of the purchase price was paid to DataRPM’s founders in the form of restricted stock units, subject to a two -year vesting schedule and continued employment. DataRPM is a leader in cognitive predictive maintenance for the industrial IoT ("IIoT") market. The acquisition was accounted for as a business combination, and accordingly, the results of operations of DataRPM are included in our operating results as part of the OpenEdge business segment from the date of acquisition. We paid the purchase price in cash from available funds. The total consideration, less the fair value of the granted restricted stock units discussed above, which are considered compensation arrangements, was allocated to DataRPM’s tangible assets, identifiable intangible assets and assumed liabilities based on their estimated fair values. The excess of the total consideration, less the fair value of the restricted stock units, over the tangible assets, identifiable intangible assets and assumed liabilities was recorded as goodwill. The allocation of the purchase price was completed in the fourth quarter of fiscal year 2017 upon the finalization of our valuation of identifiable intangible assets and deferred taxes. The allocation of the purchase price is as follows (in thousands): Total Life Net working capital $ (174 ) Property, plant and equipment 68 Purchased technology 19,900 5 Years Trade name 800 5 Years Customer relationships 100 5 Years Deferred taxes (5,006 ) Goodwill 12,583 Net assets acquired $ 28,271 The fair value of the intangible assets was estimated using the income approach in which the after-tax cash flows are discounted to present value. The cash flows are based on estimates used to price the acquisition, and the discount rates applied were benchmarked with reference to the implied rate of return from the transaction model as well as the weighted average cost of capital. Deferred taxes include deferred tax liabilities resulting from the tax effects of fair value adjustments related to identifiable intangible assets, partially offset by the fair value of deferred tax assets acquired from DataRPM. Tangible assets acquired and assumed liabilities were recorded at fair value. We recorded the excess of the purchase price over the identified tangible and intangible assets as goodwill. We believe that the investment value of the future enhancement of our product and solution offerings created as a result of this acquisition has principally contributed to a purchase price that resulted in the recognition of $12.6 million of goodwill, which is not deductible for tax purposes. As discussed above, approximately $1.7 million of the total consideration was paid to DataRPM’s founders in restricted stock units, subject to a vesting schedule and continued employment. We concluded that the restricted stock units are compensation arrangements and we are recognizing stock-based compensation expense in accordance with the vesting schedule over the service period of the awards, which is two -years. During the three months ended May 31, 2018 , we incurred minimal stock-based compensation expense related to these restricted stock units. During the six months ended May 31, 2018 , as a result of the termination of employment of one of the founders, we recorded a minimal credit to stock-based compensation expense related to forfeitures. These amounts are included in operating expenses on our condensed consolidated statements of operations. Acquisition-related transaction costs (e.g., legal, due diligence, valuation, and other professional fees) are not included as a component of consideration transferred, but are required to be expensed as incurred. We did not incur any acquisition-related costs during the three and six months ended May 31, 2018 and do not expect to incur additional material costs with respect to this acquisition. We have not disclosed the amount of revenues and earnings of DataRPM since acquisition, nor pro forma financial information, as those amounts are not significant to our consolidated financial statements.

Term Loan and Line of Credit

Term Loan and Line of Credit	6 Months Ended
	May 31, 2018
Line of Credit Facility [Abstract]
Term Loan and Line of Credit	Term Loan and Line of Credit Our credit agreement provides for a $123.8 million secured term loan and a $150.0 million secured revolving credit facility. The revolving credit facility may be made available in U.S. Dollars and certain other currencies and may be increased by up to an additional $125.0 million if the existing or additional lenders are willing to make such increased commitments. The revolving credit facility has sublimits for swing line loans up to $25.0 million and for the issuance of standby letters of credit in a face amount up to $25.0 million . We expect to use the revolving credit facility for general corporate purposes, including acquisitions of other businesses, and may also use it for working capital. The credit facility matures on November 20, 2022 , when all amounts outstanding will be due and payable in full. The revolving credit facility does not require amortization of principal. The outstanding balance of the term loan as of May 31, 2018 was $120.7 million , with $6.2 million due in the next 12 months. The term loan requires repayment of principal at the end of each fiscal quarter, beginning with the fiscal quarter ended February 28, 2018 . The principal repayment amounts are in accordance with the following schedule: (i) eight payments of $1.5 million each, (ii) four payments of $2.3 million each, (iii) four payments of $3.1 million each, (iv) three payments of $3.9 million each, and (v) the last payment is of the remaining principal amount. Any amounts outstanding under the term loan thereafter would be due on the maturity date. The term loan may be prepaid before maturity in whole or in part at our option without penalty or premium. As of May 31, 2018 , the carrying value of the term loan approximates the fair value, based on Level 2 inputs (observable market prices in less than active markets), as the interest rate is variable over the selected interest period and is similar to current rates at which we can borrow funds. The interest rate of the credit facility as of May 31, 2018 was 3.44% . Costs incurred to obtain our long-term debt of $1.8 million are recorded as debt issuance costs as a direct deduction from the carrying value of the debt liability on our condensed consolidated balance sheets as of May 31, 2018 . These costs are being amortized over the term of the debt agreement using the effective interest rate method. Amortization expense related to the debt issuance costs of $0.1 million for the three months ended May 31, 2018 and May 31, 2017 and $0.2 million for the six months ended May 31, 2018 and May 31, 2017 , respectively, is recorded in interest expense on our condensed consolidated statements of operations. Revolving loans may be borrowed, repaid, and reborrowed until November 20, 2022 , at which time all amounts outstanding must be repaid. As of May 31, 2018 , there were no amounts outstanding under the revolving line and $1.3 million of letters of credit. As of May 31, 2018 , aggregate principal payments of long-term debt for the next five years are (in thousands): Remainder of 2018 $ 3,093 2019 6,188 2020 9,281 2021 12,375 2022 89,719 Total $ 120,656

Common Stock Repurchases

Common Stock Repurchases	6 Months Ended
	May 31, 2018
Common Stock Repurchases [Abstract]
Common Stock Repurchases	Common Stock Repurchases In the three and six months ended May 31, 2018 , we repurchased and retired 1.1 million shares of our common stock for $45.0 million and 2.1 million shares for $90.0 million , respectively. In the three and six months ended May 31, 2017 , we repurchased and retired 0.2 million shares for $6.9 million and 0.9 million shares for $25.0 million , respectively. The shares were repurchased in all periods as part of our Board of Directors authorized share repurchase program. In September 2017, our Board of Directors increased our total share repurchase authorization to $250.0 million . As of May 31, 2018 , there was $130.0 million remaining under this current authorization.

Stock-Based Compensation

Stock-Based Compensation	6 Months Ended
	May 31, 2018
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]
Stock-Based Compensation	Stock-Based Compensation Stock-based compensation expense reflects the fair value of stock-based awards, less the present value of expected dividends, measured at the grant date and recognized over the relevant service period. We estimate the fair value of each stock-based award on the measurement date using the current market price of the stock, the Black-Scholes option valuation model, or the Monte Carlo Simulation valuation model. During fiscal years 2016 and 2017, we granted performance-based restricted stock units that include a three -year market condition under a Long-Term Incentive Plan (“LTIP”) where the performance measurement period is three years . Vesting of the LTIP awards is based on our level of attainment of specified total shareholder return ("TSR") targets relative to the percentage appreciation of a specified index of companies for the respective three-year periods and is also subject to the continued employment of the grantees. In order to estimate the fair value of such awards, we used a Monte Carlo Simulation valuation model. During the first quarter of fiscal year 2018, we granted performance-based restricted stock units that include two performance metrics under a LTIP where the performance measurement period is three years. Vesting of the 2018 LTIP awards is as follows: (i) 50% is based on the three -year market condition as described above (TSR), and (ii) 50% is based on achievement of a three -year cumulative performance condition (operating income). In order to estimate the fair value of such awards, we used a Monte Carlo Simulation valuation model for the market condition portion of the award, and used the closing price of our common stock on the date of grant, less the present value of expected dividends, for the portion related to the performance condition. The Black-Scholes and Monte Carlo Simulation valuation models incorporate assumptions as to stock price volatility, the expected life of options or awards, a risk-free interest rate and dividend yield. We recognize stock-based compensation expense related to options and restricted stock units on a straight-line basis over the service period of the award, which is generally 4 years for options and 3 years for restricted stock units. We recognize stock-based compensation expense related to our employee stock purchase plan using an accelerated attribution method. The following table provides the classification of stock-based compensation as reflected on our condensed consolidated statements of operations (in thousands): Three Months Ended Six Months Ended May 31, May 31, May 31, May 31, Cost of maintenance and services $ 269 $ 294 $ 515 $ 551 Sales and marketing 995 200 1,365 563 Product development 1,984 1,158 4,030 1,054 General and administrative 2,332 1,981 4,240 3,095 Total stock-based compensation $ 5,580 $ 3,633 $ 10,150 $ 5,263

Accumulated Other Comprehensive

Accumulated Other Comprehensive Loss	6 Months Ended
	May 31, 2018
Equity [Abstract]
Accumulated Other Comprehensive Loss	Accumulated Other Comprehensive Loss The following table summarizes the changes in accumulated balances of other comprehensive loss during the six months ended May 31, 2018 (in thousands): Foreign Currency Translation Adjustment Unrealized Losses on Investments Accumulated Other Comprehensive Loss Balance, December 1, 2017 $ (18,770 ) $ (229 ) $ (18,999 ) Other comprehensive loss before reclassifications, net of tax (5,187 ) (28 ) (5,215 ) Balance, May 31, 2018 $ (23,957 ) $ (257 ) $ (24,214 ) The tax effect on accumulated unrealized losses on investments was minimal as of May 31, 2018 and November 30, 2017 .

Restructuring Charges

Restructuring Charges	6 Months Ended
	May 31, 2018
Restructuring Charges [Abstract]
Restructuring Charges	Restructuring Charges The following table provides a summary of activity for our restructuring actions, which are detailed further below (in thousands): Excess Employee Severance and Related Benefits Total Balance, December 1, 2017 $ 570 $ 3,556 $ 4,126 Costs incurred 997 1,250 2,247 Cash disbursements (900 ) (4,281 ) (5,181 ) Translation adjustments and other 46 11 57 Balance, May 31, 2018 $ 713 $ 536 $ 1,249 During fiscal year 2017, we undertook certain operational restructuring initiatives intended to significantly reduce annual costs. As part of this action, management committed to a new strategic plan highlighted by a new product strategy and a streamlined operating approach. To execute these operational restructuring initiatives, we reduced our global workforce by over 20% . These workforce reductions occurred in substantially all functional units and across all geographies in which we operate. We also consolidated offices in various locations during fiscal year 2017 and the first half of fiscal year 2018. We expect to incur additional expenses related to facility closures during fiscal year 2018, but we do not expect these additional costs to be material. Restructuring expenses are related to employee costs, including severance, health benefits and outplacement services (but excluding stock-based compensation), facilities costs, which include fees to terminate lease agreements and costs for unused space, net of sublease assumptions, and other costs, which include asset impairment charges. As part of this fiscal year 2017 restructuring, for the three and six months ended May 31, 2018 , we incurred expenses of $0.4 million and $2.2 million , respectively, which are recorded in restructuring expenses on the condensed consolidated statements of operations. Cash disbursements for expenses incurred to date under this restructuring are expected to be made through the fourth quarter of fiscal year 2018. The short-term portion of the restructuring reserve of $1.0 million is included in other accrued liabilities and the long-term portion of $0.2 million is included in other noncurrent liabilities on the condensed consolidated balance sheets at May 31, 2018 .

Income Taxes

Income Taxes	6 Months Ended
	May 31, 2018
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes Our income tax provision for the second quarter of fiscal years 2018 and 2017 reflects our estimate of the effective tax rates expected to be applicable for the full fiscal years, adjusted for any discrete events which are recorded in the period in which they occur. The estimates are reevaluated each quarter based on our estimated tax expense for the full fiscal year. Our effective income tax rate was 25% in the second quarter of fiscal year 2018 compared to 45% in the second quarter of fiscal year 2017, and 23% in the first six months of fiscal year 2018 compared to 47% in the same period last year. The primary reason for the decrease in the effective rate is due to the enactment of tax reform in the United States in December 2017. During the first quarter of fiscal year 2018, the Tax Cuts and Jobs Act was enacted in the United States. The Act reduces the U.S. federal corporate tax rate from 35% to 21% effective January 1, 2018, requires companies to pay a one-time transition tax on earnings of certain foreign subsidiaries that were previously tax deferred, and, effective fiscal year 2019, creates new taxes on certain foreign sourced earnings. In December 2017, the SEC issued SAB 118, which directs taxpayers to consider the impact of the U.S. legislation as “provisional” when it does not have the necessary information available, prepared or analyzed (including computations) in reasonable detail to complete its accounting for the change in tax law. As of May 31, 2018, we have not completed our accounting for the tax effects of enactment of the Act, however, as described below, we have made a reasonable estimate of the effects on our existing deferred tax balances and the one-time transition tax. As a result of the Act, we re-measured certain deferred tax assets and liabilities based on the rates at which they are expected to reverse in the future, which is generally 21%. However, we are still analyzing certain aspects of the Act and refining our calculations, which could potentially affect the measurement of these balances or potentially give rise to changes in deferred tax amounts. During the first quarter of fiscal year 2018, we recognized a provisional tax benefit of $1.4 million related to the re-measurement of our U.S. deferred tax balances. The one-time transition tax associated with the Act is based on our total post-1986 earnings and profits ("E&P") that we previously deferred from U.S. federal taxation. During the first quarter of fiscal year 2018, we made a provisional determination that we have an accumulated deficit in our foreign subsidiaries' E&P and thus do not have a transition tax associated with deferred foreign earnings related to the Act. We have not yet completed our calculation of the total post-1986 E&P for our foreign subsidiaries or the tax pools of our foreign subsidiaries. Further, the transition tax is based in part on the amount of those earnings held in cash and other specified assets. This amount may change when we finalize the calculation of post-1986 foreign E&P previously deferred from U.S. federal taxation and finalize the amounts held in cash or other specified assets. Our Federal income tax returns have been examined or are closed by statute for all years prior to fiscal year 2015. Our state income tax returns have been examined or are closed by statute for all years prior to fiscal year 2013. Tax authorities for certain non-U.S. jurisdictions are also examining returns. With some exceptions, we are generally not subject to tax examinations in non-U.S. jurisdictions for years prior to fiscal year 2012.

Earnings per share

Earnings per share	6 Months Ended
	May 31, 2018
Earnings Per Share [Abstract]
Earnings per share	Earnings per share We compute basic earnings per share using the weighted average number of common shares outstanding. We compute diluted earnings per share using the weighted average number of common shares outstanding plus the effect of outstanding dilutive stock options, restricted stock units and deferred stock units, using the treasury stock method. The following table sets forth the calculation of basic and diluted earnings per share on an interim basis (in thousands, except per share data): Three Months Ended Six Months Ended May 31, May 31, May 31, May 31, Net income $ 15,403 $ 10,341 $ 28,315 $ 9,816 Weighted average shares outstanding 45,531 48,221 46,030 48,477 Dilutive impact from common stock equivalents 556 269 751 285 Diluted weighted average shares outstanding 46,087 48,490 46,781 48,762 Basic earnings per share $ 0.34 $ 0.21 $ 0.62 $ 0.20 Diluted earnings per share $ 0.33 $ 0.21 $ 0.61 $ 0.20 We excluded stock awards representing approximately 698,000 shares and 521,000 shares of common stock from the calculation of diluted earnings per share in the three and six months ended May 31, 2018 , respectively, because these awards were anti-dilutive. In the three and six months ended May 31, 2017 , we excluded stock awards representing 941,000 shares and 519,000 shares of common stock, respectively, from the calculation of diluted earnings per share as they were anti-dilutive.

Business Segments and Internati

Business Segments and International Operations	6 Months Ended
	May 31, 2018
Segment Reporting [Abstract]
Business Segments and International Operations	Business Segments and International Operations Operating segments are components of an enterprise that engage in business activities for which discrete financial information is available and regularly reviewed by the chief operating decision maker in deciding how to allocate resources and assess performance. Our chief operating decision maker is our Chief Executive Officer. We operate as three distinct business segments: OpenEdge, Data Connectivity and Integration, and Application Development and Deployment. We do not manage our assets or capital expenditures by segment or assign other income (expense) and income taxes to segments. We manage and report such items on a consolidated company basis. The following table provides revenue and contribution margin from our reportable segments and reconciles to our consolidated income before income taxes: Three Months Ended Six Months Ended (In thousands) May 31, 2018 May 31, 2017 May 31, 2018 May 31, 2017 Segment revenue: OpenEdge $ 69,967 $ 65,890 $ 136,375 $ 130,398 Data Connectivity and Integration 5,788 7,096 13,392 13,924 Application Development and Deployment 20,347 20,227 40,382 39,861 Total revenue 96,102 93,213 190,149 184,183 Segment costs of revenue and operating expenses: OpenEdge 15,013 16,287 30,775 34,164 Data Connectivity and Integration 1,674 2,069 3,303 4,331 Application Development and Deployment 6,199 5,991 12,997 13,527 Total costs of revenue and operating expenses 22,886 24,347 47,075 52,022 Segment contribution margin: OpenEdge 54,954 49,603 105,600 96,234 Data Connectivity and Integration 4,114 5,027 10,089 9,593 Application Development and Deployment 14,148 14,236 27,385 26,334 Total contribution margin 73,216 68,866 143,074 132,161 Other unallocated expenses (1) 51,428 48,582 103,518 110,655 Income from operations 21,788 20,284 39,556 21,506 Other (expense) income, net (1,284 ) (1,552 ) (2,869 ) (2,899 ) Income before income taxes $ 20,504 $ 18,732 $ 36,687 $ 18,607 (1) The following expenses are not allocated to our segments as we manage and report our business in these functional areas on a consolidated basis only: certain product development and corporate sales and marketing expenses, customer support, administration, amortization and impairment of acquired intangibles, impairment of goodwill, stock-based compensation, fees related to shareholder activist, restructuring, and acquisition-related expenses. Our revenues are derived from licensing our products, and from related services, which consist of maintenance, hosting services, and consulting and education. Information relating to revenue from customers by revenue type is as follows (in thousands): Three Months Ended Six Months Ended (In thousands) May 31, May 31, May 31, May 31, Software licenses $ 26,439 $ 25,592 $ 51,782 $ 49,914 Maintenance 62,323 59,898 123,802 119,036 Services 7,340 7,723 14,565 15,233 Total revenue $ 96,102 $ 93,213 $ 190,149 $ 184,183 In the following table, revenue attributed to North America includes sales to customers in the U.S. and sales to certain multinational organizations. Revenue from EMEA, Latin America and the Asia Pacific region includes sales to customers in each region plus sales from the U.S. to distributors in these regions. Information relating to revenue from external customers from different geographical areas is as follows (in thousands): Three Months Ended Six Months Ended (In thousands) May 31, May 31, May 31, May 31, North America $ 50,823 $ 51,430 $ 102,464 $ 101,735 EMEA 35,333 30,646 68,347 60,490 Latin America 4,256 5,637 8,717 10,660 Asia Pacific 5,690 5,500 10,621 11,298 Total revenue $ 96,102 $ 93,213 $ 190,149 $ 184,183

Basis of Presentation (Policies

Basis of Presentation (Policies)	6 Months Ended
	May 31, 2018
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of Presentation and Significant Accounting Policies	Basis of Presentation and Significant Accounting Policies - We prepared the accompanying unaudited condensed consolidated financial statements pursuant to the rules and regulations of the Securities and Exchange Commission (the "SEC") regarding interim financial reporting. Accordingly, they do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America ("GAAP") for complete financial statements and these unaudited financial statements should be read in conjunction with the audited financial statements included in our Annual Report on Form 10-K for the fiscal year ended November 30, 2017 , as amended ("Annual Report on Form 10-K for the fiscal year ended November 30, 2017 "). We made no material changes in the application of our significant accounting policies that were disclosed in our Annual Report on Form 10-K for the fiscal year ended November 30, 2017 . We have prepared the accompanying unaudited condensed consolidated financial statements on the same basis as the audited financial statements included in our Annual Report on Form 10-K for the fiscal year ended November 30, 2017 , and these financial statements include all adjustments, consisting only of normal recurring adjustments, necessary for a fair presentation of the results of the interim periods presented. The operating results for the interim periods presented are not necessarily indicative of the results expected for the full fiscal year.
Recent Accounting Pronouncements	Recent Accounting Pronouncements - In February 2018, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update No. 2018-02, Income Statement - Reporting Comprehensive Income (Topic 220), Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income ("ASU 2018-02"). ASU 2018-02 gives entities the option to reclassify the disproportionate income tax effects ("stranded tax effects") caused by the newly-enacted US Tax Cuts and Jobs Act from accumulated other comprehensive income to retained earnings. The update also requires new disclosures, some of which are applicable for all entities. The guidance in ASU 2018-02 is effective for annual reporting periods beginning after December 15, 2018, with early adoption permitted. We are currently considering whether to adopt the optional reclassification of the stranded tax effects and evaluating the effect that implementation of this update will have upon adoption on our consolidated financial position and results of operations. In August 2017, the FASB issued Accounting Standards Update No. 2017-12, Derivatives and Hedging (Topic 815), Targeted Improvements to Accounting for Hedging Activities ("ASU 2017-12"). ASU 2017-12 intends to better align an entity's risk management activities and financial reporting for hedging relationships through changes to both the designation and measurement guidance for qualifying hedging relationships and the presentation of hedge results. The amendments expand and refine hedge accounting for both nonfinancial and financial risk components and align the recognition and presentation of the effects of the hedging instrument and the hedged item in the financial statements. The guidance in ASU 2017-12 is required for annual reporting periods beginning after December 15, 2018, with early adoption permitted. We are currently evaluating the effect that implementation of this update will have upon adoption on our consolidated financial position and results of operations. In May 2017, the FASB issued Accounting Standards Update No. 2017-09, Compensation - Stock Compensation (Topic 718), Scope of Modification Accounting ("ASU 2017-09"), which amends the scope of modification accounting for share-based payment awards. The guidance in ASU 2017-09 provides that modification accounting is required only if a change in the terms or conditions of an award results in a change to the fair value, the vesting conditions, or the classification of the award as equity or liability. The guidance in ASU 2017-09 is required for annual reporting periods beginning after December 15, 2017, with early adoption permitted. We are currently assessing the impact of the adoption of this update on our consolidated financial position and results of operations. In January 2017, the FASB issued Accounting Standards Update No. 2017-04, Intangibles - Goodwill and Other (Topic 350), Simplifying the Test for Goodwill Impairment ("ASU 2017-04"). ASU 2017-04 amends Topic 350 to simplify the subsequent measurement of goodwill by eliminating Step 2 from the goodwill impairment test. This update requires the performance of an annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An impairment charge should be recognized for the amount by which the carrying amount exceeds the reporting unit's fair value. However, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. The guidance in ASU 2017-04 is required for annual reporting periods beginning after December 15, 2019, with early adoption permitted. We are currently considering whether to adopt this update prior to the required adoption date. In March 2016, the FASB issued Accounting Standards Update No. 2016-09, Compensation - Stock Compensation (Topic 718), Improvements to Employee Share-Based Payment Accounting ("ASU 2016-09"). ASU 2016-09 is intended to simplify various aspects of the accounting for employee share-based payment transactions, including accounting for income taxes, forfeitures, and statutory tax withholding requirements, as well as classification in the statement of cash flows. The guidance in ASU 2016-09 is required for annual reporting periods beginning after December 15, 2016, with early adoption permitted. The standard requires, on a prospective basis, the recognition of all excess tax benefits and tax deficiencies as income tax benefit or expense in the statement of operations and the tax effect of exercised or vested awards should be treated as discrete items in the reporting period in which they occur. The excess tax benefits and tax deficiencies should not be considered in an entity's calculation of its annual estimated effective tax rate and, as excess tax benefits are no longer recognized in additional paid-in capital, the assumed proceeds from applying the treasury stock method to calculate diluted earnings per share should exclude such excess tax benefits. Further, on either a prospective or retrospective basis, excess tax benefits should be classified as operating activities in the statement of cash flows. The standard also provides entities the option to make an entity-wide accounting policy election to either estimate the number of awards that are expected to vest (current GAAP) or account for forfeitures when they occur, which is to be applied in accordance with a modified retrospective transition. Additionally, the standard updates the threshold to qualify for equity classification for minimum statutory tax withholding requirements by permitting an entity to withhold up to the maximum statutory rates in the applicable jurisdictions, applied on a modified retrospective basis. Finally, the standard requires that cash paid by an employer to a taxing authority when directly withholding shares for tax withholding purposes be classified as a financing activity in the statement of cash flows, applied retrospectively. We adopted this standard at the beginning of the first quarter of fiscal year 2018 and elected to classify excess tax benefits as operating activities on a prospective basis in the condensed consolidated statement of cash flows. As such, the prior period condensed consolidated statement of cash flows was not adjusted. We also elected to account for forfeitures as they occur and recorded a cumulative-effect adjustment of $0.6 million to retained earnings during the period of adoption. The adoption of ASU 2016-09 did not have a material impact on our consolidated financial position, results of operations, and cash flows. In February 2016, the FASB issued Accounting Standards Update No. 2016-02, Leases (Topic 842) ("ASU 2016-02"), which requires lessees to record most leases on their balance sheets, recognizing a lease liability for the obligation to make lease payments and a right-to-use asset for the right to use the underlying asset for the lease term. The guidance in ASU 2016-02 is required for annual reporting periods beginning after December 15, 2018, with early adoption permitted. We currently expect that most of our operating lease commitments will be subject to the update and recognized as operating lease liabilities and right-of-use assets upon adoption. However, we are currently evaluating the effect that implementation of this update will have upon adoption on our consolidated financial position and results of operations. In May 2014, the FASB issued Accounting Standards Update No. 2014-09, Revenue from Contracts with Customers (Topic 606) ("ASU 2014-09"). ASU 2014-09 outlines a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers and supersedes most current revenue recognition guidance, including industry-specific guidance. The guidance provided in Topic 606 requires entities to use a five-step model to recognize revenue by allocating the consideration from contracts to performance obligations on a relative standalone selling price basis. The standard also requires new disclosures regarding the nature, amount, timing, and uncertainty of revenue and cash flows arising from contracts with customers. This new guidance was initially effective for annual reporting periods (including interim reporting periods within those periods) beginning after December 15, 2016 and early adoption was not permitted. However, in July 2015, the FASB voted to defer the effective date of this ASU by one year for reporting periods beginning after December 15, 2017, with early adoption permitted as of the original effective date. As a result, the effective date for the Company will be December 1, 2018. Entities have the option of using either a full retrospective or a modified approach to adopt the guidance. The Company currently plans to adopt this ASU in accordance with the full retrospective approach, effective December 1, 2018. Fiscal year 2019 quarterly results, and comparative prior periods, will be prepared in accordance with ASC Topic 606. The first Annual Report on Form 10-K issued in accordance with ASC Topic 606 will be for the period ended November 30, 2019. Management is currently assessing the impact the adoption of this standard will have on the Company’s consolidated financial statements, but anticipates that the revenue recognition related to accounting for the following transactions will be most impacted: • Revenue from term licenses with extended payment terms over the term of the agreement within our Data Connectivity and Integration segment - These transactions are typically recognized when the amounts are billed to the customer under current revenue recognition guidance. In accordance with ASU 2014-09, revenue from term license performance obligations is expected to be recognized upon delivery and revenue from maintenance performance obligations is expected to be recognized over the contract term. To the extent the Company enters into future term licenses with extended payment terms after the adoption of ASU 2014-09, revenue from term licenses with extended payment terms will be recognized prior to the customer being billed and the Company will recognize a net contract asset on the balance sheet. Accordingly, license revenue will be accelerated under ASU 2014-09 as the Company currently does not recognize revenue until the amounts have been billed to the customer. • Revenue from transactions with multiple elements within our Application Development and Deployment segment (i.e., sales of perpetual licenses with maintenance and/or support) - These transactions are currently recognized ratably over the associated maintenance period as the Company does not have vendor specific objective evidence ("VSOE") for maintenance or support. Under ASU 2014-09, the requirement to have VSOE for undelivered elements that exists under current guidance is eliminated. Accordingly, the Company will recognize a portion of the sales price as revenue upon delivery of the license instead of recognizing the entire sales price ratably over the maintenance period.

Cash, Cash Equivalents and In24

Cash, Cash Equivalents and Investments (Tables)	6 Months Ended
	May 31, 2018
Investments and Cash [Abstract]
Summary of Cash, Cash Equivalents and Trading and Available-for-sale Investments	A summary of our cash, cash equivalents and available-for-sale investments at May 31, 2018 is as follows (in thousands): Amortized Cost Basis Unrealized Gains Unrealized Losses Fair Value Cash $ 96,523 $ — $ — $ 96,523 Money market funds 598 — — 598 State and municipal bond obligations 32,323 — (184 ) 32,139 U.S. treasury bonds 6,704 — (28 ) 6,676 Corporate bonds 8,334 — (70 ) 8,264 Total $ 144,482 $ — $ (282 ) $ 144,200 A summary of our cash, cash equivalents and available-for-sale investments at November 30, 2017 is as follows (in thousands): Amortized Cost Basis Unrealized Gains Unrealized Losses Fair Value Cash $ 130,547 $ — $ — $ 130,547 Money market funds 2,917 — — 2,917 State and municipal bond obligations 40,458 — (231 ) 40,227 U.S. treasury bonds 3,517 — (26 ) 3,491 Corporate bonds 6,463 — (36 ) 6,427 Total $ 183,902 $ — $ (293 ) $ 183,609
Summary of Cash, Cash Equivalents and Trading and Available-for-sale Investments by Balance Sheet Classification	Such amounts are classified on our condensed consolidated balance sheets as follows (in thousands): May 31, 2018 November 30, 2017 Cash and Equivalents Short-Term Investments Cash and Equivalents Short-Term Investments Cash $ 96,523 $ — $ 130,547 $ — Money market funds 598 — 2,917 — State and municipal bond obligations — 32,139 — 40,227 U.S. treasury bonds — 6,676 — 3,491 Corporate bonds — 8,264 — 6,427 Total $ 97,121 $ 47,079 $ 133,464 $ 50,145
Fair Value of Debt Securities by Contractual Maturity	The fair value of debt securities by contractual maturity is as follows (in thousands): May 31, November 30, Due in one year or less $ 27,247 $ 22,333 Due after one year (1) 19,832 27,812 Total $ 47,079 $ 50,145 (1) Includes state and municipal bond obligations, U.S. treasury bonds, and corporate bonds, which are securities representing investments available for current operations and are classified as current in the condensed consolidated balance sheets.

Derivative Instruments (Tables)

Derivative Instruments (Tables)	6 Months Ended
	May 31, 2018
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Outstanding Foreign Currency Forward Contracts	The table below details outstanding foreign currency forward contracts where the notional amount is determined using contract exchange rates (in thousands): May 31, 2018 November 30, 2017 Notional Value Fair Value Notional Value Fair Value Forward contracts to sell U.S. dollars $ 127,560 $ (1,473 ) $ 119,192 $ (27 ) Forward contracts to purchase U.S. dollars 703 2 462 — Total $ 128,263 $ (1,471 ) $ 119,654 $ (27 )

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	6 Months Ended
	May 31, 2018
Fair Value Disclosures [Abstract]
Fair Value Measurements within the Fair Value Hierarchy of the Financial Assets	The following table details the fair value measurements within the fair value hierarchy of our financial assets and liabilities at May 31, 2018 (in thousands): Fair Value Measurements Using Total Fair Value Level 1 Level 2 Level 3 Assets Money market funds $ 598 $ 598 $ — $ — State and municipal bond obligations 32,139 — 32,139 — U.S. treasury bonds 6,676 — 6,676 — Corporate bonds 8,264 — 8,264 — Liabilities Foreign exchange derivatives $ (1,471 ) $ — $ (1,471 ) $ — The following table details the fair value measurements within the fair value hierarchy of our financial assets and liabilities at November 30, 2017 (in thousands): Fair Value Measurements Using Total Fair Value Level 1 Level 2 Level 3 Assets Money market funds $ 2,917 $ 2,917 $ — $ — State and municipal bond obligations 40,227 — 40,227 — U.S. treasury bonds 3,491 — 3,491 — Corporate bonds 6,427 — 6,427 — Liabilities Foreign exchange derivatives $ (27 ) $ — $ (27 ) $ —

Intangible Assets and Goodwill

Intangible Assets and Goodwill (Tables)	6 Months Ended
	May 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Intangible Assets	Intangible assets are comprised of the following significant classes (in thousands): May 31, 2018 November 30, 2017 Gross Carrying Amount Accumulated Amortization Net Book Value Gross Carrying Amount Accumulated Amortization Net Book Value Purchased technology $ 154,301 $ (99,942 ) $ 54,359 $ 154,301 $ (88,224 ) $ 66,077 Customer-related 67,802 (51,426 ) 16,376 67,802 (46,230 ) 21,572 Trademarks and trade names 17,740 (11,935 ) 5,805 17,740 (10,495 ) 7,245 Total $ 239,843 $ (163,303 ) $ 76,540 $ 239,843 $ (144,949 ) $ 94,894
Schedule of Future Amortization Expense from Intangible Assets Held	Future amortization expense for intangible assets as of May 31, 2018 , is as follows (in thousands): Remainder of 2018 $ 17,701 2019 34,932 2020 10,152 2021 10,033 2022 3,722 Total $ 76,540
Schedule of Goodwill	Changes in the carrying amount of goodwill in the six months ended May 31, 2018 are as follows (in thousands): Balance, November 30, 2017 $ 315,041 Translation adjustments (29 ) Balance, May 31, 2018 $ 315,012 Changes in the goodwill balances by reportable segment in the six months ended May 31, 2018 are as follows (in thousands): November 30, 2017 Translation adjustments May 31, 2018 OpenEdge $ 249,036 $ (29 ) $ 249,007 Data Connectivity and Integration 19,040 — 19,040 Application Development and Deployment 46,965 — 46,965 Total goodwill $ 315,041 $ (29 ) $ 315,012

Business Combinations (Tables)

Business Combinations (Tables)	6 Months Ended
	May 31, 2018
Business Combinations [Abstract]
Schedule of Recognized Identified Assets Acquired and Liabilities Assumed	The allocation of the purchase price is as follows (in thousands): Total Life Net working capital $ (174 ) Property, plant and equipment 68 Purchased technology 19,900 5 Years Trade name 800 5 Years Customer relationships 100 5 Years Deferred taxes (5,006 ) Goodwill 12,583 Net assets acquired $ 28,271
Schedule of Business Acquisitions, by Acquisition	The allocation of the purchase price is as follows (in thousands): Total Life Net working capital $ (963 ) Property, plant and equipment 26 Purchased technology 22,100 5 Years Trade name 1,800 5 Years Customer relationships 100 5 Years Net deferred tax assets 1,465 Goodwill 24,351 Net assets acquired $ 48,879

Term Loan and Line of Credit (T

Term Loan and Line of Credit (Tables)	6 Months Ended
	May 31, 2018
Line of Credit Facility [Abstract]
Schedule of Maturities of Long-term Debt	As of May 31, 2018 , aggregate principal payments of long-term debt for the next five years are (in thousands): Remainder of 2018 $ 3,093 2019 6,188 2020 9,281 2021 12,375 2022 89,719 Total $ 120,656

Stock-Based Compensation (Table

Stock-Based Compensation (Tables)	6 Months Ended
	May 31, 2018
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]
Classification of Stock-Based Compensation	The following table provides the classification of stock-based compensation as reflected on our condensed consolidated statements of operations (in thousands): Three Months Ended Six Months Ended May 31, May 31, May 31, May 31, Cost of maintenance and services $ 269 $ 294 $ 515 $ 551 Sales and marketing 995 200 1,365 563 Product development 1,984 1,158 4,030 1,054 General and administrative 2,332 1,981 4,240 3,095 Total stock-based compensation $ 5,580 $ 3,633 $ 10,150 $ 5,263

Accumulated Other Comprehensi31

Accumulated Other Comprehensive Loss (Tables)	6 Months Ended
	May 31, 2018
Equity [Abstract]
Schedule of Accumulated Other Comprehensive Income (Loss)	The following table summarizes the changes in accumulated balances of other comprehensive loss during the six months ended May 31, 2018 (in thousands): Foreign Currency Translation Adjustment Unrealized Losses on Investments Accumulated Other Comprehensive Loss Balance, December 1, 2017 $ (18,770 ) $ (229 ) $ (18,999 ) Other comprehensive loss before reclassifications, net of tax (5,187 ) (28 ) (5,215 ) Balance, May 31, 2018 $ (23,957 ) $ (257 ) $ (24,214 )

Restructuring Charges (Tables)

Restructuring Charges (Tables)	6 Months Ended
	May 31, 2018
Restructuring Charges [Abstract]
Summary of Restructuring Activity	The following table provides a summary of activity for our restructuring actions, which are detailed further below (in thousands): Excess Employee Severance and Related Benefits Total Balance, December 1, 2017 $ 570 $ 3,556 $ 4,126 Costs incurred 997 1,250 2,247 Cash disbursements (900 ) (4,281 ) (5,181 ) Translation adjustments and other 46 11 57 Balance, May 31, 2018 $ 713 $ 536 $ 1,249

Earnings per share (Tables)

Earnings per share (Tables)	6 Months Ended
	May 31, 2018
Earnings Per Share [Abstract]
Calculation of Basic and Diluted Earnings Per Share	The following table sets forth the calculation of basic and diluted earnings per share on an interim basis (in thousands, except per share data): Three Months Ended Six Months Ended May 31, May 31, May 31, May 31, Net income $ 15,403 $ 10,341 $ 28,315 $ 9,816 Weighted average shares outstanding 45,531 48,221 46,030 48,477 Dilutive impact from common stock equivalents 556 269 751 285 Diluted weighted average shares outstanding 46,087 48,490 46,781 48,762 Basic earnings per share $ 0.34 $ 0.21 $ 0.62 $ 0.20 Diluted earnings per share $ 0.33 $ 0.21 $ 0.61 $ 0.20

Business Segments and Interna34

Business Segments and International Operations (Tables)	6 Months Ended
	May 31, 2018
Segment Reporting [Abstract]
Reconciliation of Operating Profit (Loss) from Segments to Consolidated	The following table provides revenue and contribution margin from our reportable segments and reconciles to our consolidated income before income taxes: Three Months Ended Six Months Ended (In thousands) May 31, 2018 May 31, 2017 May 31, 2018 May 31, 2017 Segment revenue: OpenEdge $ 69,967 $ 65,890 $ 136,375 $ 130,398 Data Connectivity and Integration 5,788 7,096 13,392 13,924 Application Development and Deployment 20,347 20,227 40,382 39,861 Total revenue 96,102 93,213 190,149 184,183 Segment costs of revenue and operating expenses: OpenEdge 15,013 16,287 30,775 34,164 Data Connectivity and Integration 1,674 2,069 3,303 4,331 Application Development and Deployment 6,199 5,991 12,997 13,527 Total costs of revenue and operating expenses 22,886 24,347 47,075 52,022 Segment contribution margin: OpenEdge 54,954 49,603 105,600 96,234 Data Connectivity and Integration 4,114 5,027 10,089 9,593 Application Development and Deployment 14,148 14,236 27,385 26,334 Total contribution margin 73,216 68,866 143,074 132,161 Other unallocated expenses (1) 51,428 48,582 103,518 110,655 Income from operations 21,788 20,284 39,556 21,506 Other (expense) income, net (1,284 ) (1,552 ) (2,869 ) (2,899 ) Income before income taxes $ 20,504 $ 18,732 $ 36,687 $ 18,607 (1) The following expenses are not allocated to our segments as we manage and report our business in these functional areas on a consolidated basis only: certain product development and corporate sales and marketing expenses, customer support, administration, amortization and impairment of acquired intangibles, impairment of goodwill, stock-based compensation, fees related to shareholder activist, restructuring, and acquisition-related expenses.
Revenue from External Customers by Products and Services	Our revenues are derived from licensing our products, and from related services, which consist of maintenance, hosting services, and consulting and education. Information relating to revenue from customers by revenue type is as follows (in thousands): Three Months Ended Six Months Ended (In thousands) May 31, May 31, May 31, May 31, Software licenses $ 26,439 $ 25,592 $ 51,782 $ 49,914 Maintenance 62,323 59,898 123,802 119,036 Services 7,340 7,723 14,565 15,233 Total revenue $ 96,102 $ 93,213 $ 190,149 $ 184,183
Revenue from External Customers from Different Geographical Areas	In the following table, revenue attributed to North America includes sales to customers in the U.S. and sales to certain multinational organizations. Revenue from EMEA, Latin America and the Asia Pacific region includes sales to customers in each region plus sales from the U.S. to distributors in these regions. Information relating to revenue from external customers from different geographical areas is as follows (in thousands): Three Months Ended Six Months Ended (In thousands) May 31, May 31, May 31, May 31, North America $ 50,823 $ 51,430 $ 102,464 $ 101,735 EMEA 35,333 30,646 68,347 60,490 Latin America 4,256 5,637 8,717 10,660 Asia Pacific 5,690 5,500 10,621 11,298 Total revenue $ 96,102 $ 93,213 $ 190,149 $ 184,183

Basis of Presentation (Details)

Basis of Presentation (Details) $ in Millions	6 Months Ended
	May 31, 2018enterprise_customerDevelopersoftware_vendor	Nov. 30, 2017USD ($)
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Number of independent software vendors | software_vendor	1,700
Number of enterprise customers | enterprise_customer	100,000
Number of developers | Developer	2,000,000
Retained Earnings | Accounting Standards Update 2016-09, Excess Tax Benefit Component
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Cumulative effect of new accounting principle | $		$ 0.6

Cash, Cash Equivalents and In36

Cash, Cash Equivalents and Investments (Summary Of Cash, Cash Equivalents And Trading And Available-For-Sale Investments) (Details) - USD ($) $ in Thousands	May 31, 2018	Nov. 30, 2017
Cash, Cash Equivalents and Investments [Line Items]
Amortized Cost Basis	$ 144,482	$ 183,902
Unrealized Gains	0	0
Unrealized Losses	(282)	(293)
Fair Value	144,200	183,609
State and municipal bond obligations
Cash, Cash Equivalents and Investments [Line Items]
Amortized Cost Basis	32,323	40,458
Unrealized Gains	0	0
Unrealized Losses	(184)	(231)
Fair value of financial assets	32,139
Fair Value		40,227
U.S. treasury bonds
Cash, Cash Equivalents and Investments [Line Items]
Amortized Cost Basis	6,704	3,517
Unrealized Gains	0	0
Unrealized Losses	(28)	(26)
Fair value of financial assets	6,676
Fair Value		3,491
Corporate bonds
Cash, Cash Equivalents and Investments [Line Items]
Amortized Cost Basis	8,334	6,463
Unrealized Gains	0	0
Unrealized Losses	(70)	(36)
Fair value of financial assets	8,264
Fair Value		6,427
Cash
Cash, Cash Equivalents and Investments [Line Items]
Amortized Cost Basis	96,523	130,547
Unrealized Gains	0	0
Unrealized Losses	0	0
Fair Value	96,523	130,547
Money market funds
Cash, Cash Equivalents and Investments [Line Items]
Amortized Cost Basis	598	2,917
Unrealized Gains	0	0
Unrealized Losses	0	0
Fair value of financial assets	$ 598
Fair Value		$ 2,917

Cash, Cash Equivalents and In37

Cash, Cash Equivalents and Investments (Summary of Cash, Cash Equivalents and Trading and Available-for-sale Investments by Balance Sheet Classification) (Details) - USD ($) $ in Thousands	May 31, 2018	Nov. 30, 2017	May 31, 2017	Nov. 30, 2016
Cash, Cash Equivalents and Investments [Line Items]
Cash and Equivalents	$ 97,121	$ 133,464	$ 197,886	$ 207,036
Short-Term Investments	47,079	50,145
State and municipal bond obligations
Cash, Cash Equivalents and Investments [Line Items]
Cash and Equivalents	0	0
Short-Term Investments	32,139	40,227
U.S. treasury bonds
Cash, Cash Equivalents and Investments [Line Items]
Cash and Equivalents	0	0
Short-Term Investments	6,676	3,491
Corporate bonds
Cash, Cash Equivalents and Investments [Line Items]
Cash and Equivalents	0	0
Short-Term Investments	8,264	6,427
Cash
Cash, Cash Equivalents and Investments [Line Items]
Cash and Equivalents	96,523	130,547
Short-Term Investments	0	0
Money market funds
Cash, Cash Equivalents and Investments [Line Items]
Cash and Equivalents	598	2,917
Short-Term Investments	$ 0	$ 0

Cash, Cash Equivalents and In38

Cash, Cash Equivalents and Investments (Fair Value of Debt Securities by Contractual Maturity) (Details) - USD ($) $ in Thousands	May 31, 2018	Nov. 30, 2017
Investments and Cash [Abstract]
Due in one year or less	$ 27,247	$ 22,333
Due after one year	19,832	27,812
Total	$ 47,079	$ 50,145

Cash, Cash Equivalents and In39

Cash, Cash Equivalents and Investments (Narrative) (Details) - position	May 31, 2018	Nov. 30, 2017
Cash and Cash Equivalents [Abstract]
Number of investments in continuous unrealized loss position	0	0

Derivative Instruments (Narrati

Derivative Instruments (Narrative) (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017	Nov. 30, 2017
Forward Contracts
Derivative [Line Items]
Minimum maturity period, foreign currency derivative			30 days
Maximum maturity period, foreign currency derivative			1 year
Gain (loss) on foreign currency forward contracts	$ 6.7	$ (3.6)	$ 3.1	$ (4.4)
Other Current Liabilities
Derivative [Line Items]
Derivative liabilities	$ 1.5		$ 1.5		$ 0.2
Other Assets
Derivative [Line Items]
Derivative liabilities					$ 0.2

Derivative Instruments (Foreign

Derivative Instruments (Foreign Currency Forward Contracts) (Details) - USD ($) $ in Thousands	May 31, 2018	Nov. 30, 2017
Derivative [Line Items]
Notional Value	$ 128,263	$ 119,654
Fair Value	(1,471)	(27)
Forward contracts to sell U.S. dollars
Derivative [Line Items]
Notional Value	127,560	119,192
Fair Value	(1,473)	(27)
Forward contracts to purchase U.S. dollars
Derivative [Line Items]
Notional Value	703	462
Fair Value	$ 2	$ 0

Fair Value Measurements (Detail

Fair Value Measurements (Details) - USD ($) $ in Thousands	May 31, 2018	Nov. 30, 2017
Foreign exchange derivatives
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Foreign exchange derivatives	$ (1,471)	$ (27)
Foreign exchange derivatives | Level 1
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Foreign exchange derivatives	0	0
Foreign exchange derivatives | Level 2
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Foreign exchange derivatives	(1,471)	(27)
Foreign exchange derivatives | Level 3
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Foreign exchange derivatives	0	0
Money market funds
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	598	2,917
Money market funds | Level 1
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	598	2,917
Money market funds | Level 2
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	0	0
Money market funds | Level 3
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	0	0
State and municipal bond obligations
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	32,139	40,227
State and municipal bond obligations | Level 1
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	0	0
State and municipal bond obligations | Level 2
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	32,139	40,227
State and municipal bond obligations | Level 3
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	0	0
U.S. treasury bonds
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	6,676	3,491
U.S. treasury bonds | Level 1
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	0	0
U.S. treasury bonds | Level 2
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	6,676	3,491
U.S. treasury bonds | Level 3
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	0	0
Corporate bonds
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	8,264	6,427
Corporate bonds | Level 1
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	0	0
Corporate bonds | Level 2
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	8,264	6,427
Corporate bonds | Level 3
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of financial assets	$ 0	$ 0

Intangible Assets and Goodwil43

Intangible Assets and Goodwill (Schedule Of Intangible Assets) (Details) - USD ($) $ in Thousands	May 31, 2018	Nov. 30, 2017
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 239,843	$ 239,843
Accumulated Amortization	(163,303)	(144,949)
Net Book Value	76,540	94,894
Purchased technology
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	154,301	154,301
Accumulated Amortization	(99,942)	(88,224)
Net Book Value	54,359	66,077
Customer-related
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	67,802	67,802
Accumulated Amortization	(51,426)	(46,230)
Net Book Value	16,376	21,572
Trademarks and trade names
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	17,740	17,740
Accumulated Amortization	(11,935)	(10,495)
Net Book Value	$ 5,805	$ 7,245

Intangible Assets and Goodwil44

Intangible Assets and Goodwill (Narrative) (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Goodwill and Intangible Assets Disclosure [Abstract]
Intangible assets, amortization expense	$ 9.2	$ 7.9	$ 18.4	$ 14.8

Intangible Assets and Goodwil45

Intangible Assets and Goodwill (Schedule Of Future Amortization Expense) (Details) - USD ($) $ in Thousands	May 31, 2018	Nov. 30, 2017
Goodwill and Intangible Assets Disclosure [Abstract]
Remainder of 2018	$ 17,701
2,019	34,932
2,020	10,152
2,021	10,033
2,022	3,722
Net Book Value	$ 76,540	$ 94,894

Intangible Assets and Goodwil46

Intangible Assets and Goodwill (Schedule of Goodwill) (Details) $ in Thousands	6 Months Ended
	May 31, 2018USD ($)
Goodwill [Roll Forward]
Balance, November 30, 2017	$ 315,041
Translation adjustments	(29)
Balance, May 31, 2018	315,012
OpenEdge
Goodwill [Roll Forward]
Balance, November 30, 2017	249,036
Translation adjustments	(29)
Balance, May 31, 2018	249,007
Data Connectivity and Integration
Goodwill [Roll Forward]
Balance, November 30, 2017	19,040
Translation adjustments	0
Balance, May 31, 2018	19,040
Application Development and Deployment
Goodwill [Roll Forward]
Balance, November 30, 2017	46,965
Translation adjustments	0
Balance, May 31, 2018	$ 46,965

Business Combinations (Narrativ

Business Combinations (Narrative) (Details) - USD ($) $ in Thousands	Jun. 01, 2017	Mar. 01, 2017	May 31, 2018	Nov. 30, 2017
Business Acquisition [Line Items]
Goodwill			$ 315,012	$ 315,041
Kinvey, Inc.
Business Acquisition [Line Items]
Percentage of voting interests acquired	100.00%
Total purchase consideration	$ 49,200
Amount held back as an incentive to founder	$ 300
Period for founder to stay with company following acquisition (at least)	2 years
Goodwill	$ 24,351
DataRPM Corporation
Business Acquisition [Line Items]
Percentage of voting interests acquired		100.00%
Total purchase consideration		$ 30,000
Goodwill		12,583
Consideration payable in form of restricted stock units		$ 1,700
DataRPM Corporation | Restricted Stock Units
Business Acquisition [Line Items]
Award vesting period		2 years

Business Combinations (Assets A

Business Combinations (Assets Acquired and Liabilities Assumed) (Details) - USD ($) $ in Thousands	Jun. 01, 2017	Mar. 01, 2017	May 31, 2018	Nov. 30, 2017
Business Acquisition [Line Items]
Goodwill			$ 315,012	$ 315,041
Kinvey, Inc.
Business Acquisition [Line Items]
Net working capital	$ (963)
Property, plant and equipment	26
Net deferred tax assets	1,465
Goodwill	24,351
Net assets acquired	48,879
DataRPM Corporation
Business Acquisition [Line Items]
Net working capital		$ (174)
Property, plant and equipment		68
Deferred taxes		(5,006)
Goodwill		12,583
Net assets acquired		28,271
Purchased technology | Kinvey, Inc.
Business Acquisition [Line Items]
Finite-lived intangible assets	$ 22,100
Finite-lived intangible assets, useful life	5 years
Purchased technology | DataRPM Corporation
Business Acquisition [Line Items]
Finite-lived intangible assets		$ 19,900
Finite-lived intangible assets, useful life		5 years
Trade name | Kinvey, Inc.
Business Acquisition [Line Items]
Finite-lived intangible assets	$ 1,800
Finite-lived intangible assets, useful life	5 years
Trade name | DataRPM Corporation
Business Acquisition [Line Items]
Finite-lived intangible assets		$ 800
Finite-lived intangible assets, useful life		5 years
Customer relationships | Kinvey, Inc.
Business Acquisition [Line Items]
Finite-lived intangible assets	$ 100
Finite-lived intangible assets, useful life	5 years
Customer relationships | DataRPM Corporation
Business Acquisition [Line Items]
Finite-lived intangible assets		$ 100
Finite-lived intangible assets, useful life		5 years

Term Loan and Line of Credit (N

Term Loan and Line of Credit (Narrative) (Details) - Credit Agreement - USD ($)	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Line of Credit Facility [Line Items]
Principal payments for year one	$ 1,500,000		$ 1,500,000
Principal payments for year two	2,300,000		2,300,000
Principal payments for year three	3,100,000		3,100,000
Principal payments for year four	$ 3,900,000		$ 3,900,000
Interest rate of credit facilities	3.44%		3.44%
Debt issuance cost	$ 1,800,000		$ 1,800,000
Amortization of debt issuance costs	100,000	$ 100,000	200,000	$ 200,000
Revolving line of credit
Line of Credit Facility [Line Items]
Term loan	123,750,000		123,750,000
Unsecured credit facility	150,000,000		150,000,000
Additional borrowing capacity available	125,000,000		125,000,000
Fair value of term loan	120,700,000		120,700,000
Due in next 12 months	6,200,000		6,200,000
Line of credit facility outstanding amount	0		0
Swing line loans
Line of Credit Facility [Line Items]
Term loan	25,000,000		25,000,000
Letter of credit
Line of Credit Facility [Line Items]
Term loan	25,000,000		25,000,000
Line of credit facility outstanding amount	$ 1,300,000		$ 1,300,000

Term Loan and Line of Credit (F

Term Loan and Line of Credit (Future Maturities) (Details) $ in Thousands	May 31, 2018USD ($)
Line of Credit Facility [Abstract]
Remainder of 2018	$ 3,093
2,019	6,188
2,020	9,281
2,021	12,375
2,022	89,719
Total	$ 120,656

Common Stock Repurchases (Detai

Common Stock Repurchases (Details) - USD ($) shares in Millions, $ in Millions	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017	Sep. 30, 2017
Common Stock Repurchases [Abstract]
Common stock repurchased and retired (in shares)	1.1	0.2	2.1	0.9
Common stock repurchased and retired	$ 45	$ 6.9	$ 90	$ 25
Stock repurchase authorization					$ 250
Remaining authorized repurchase amount	$ 130		$ 130

Stock-Based Compensation (Narra

Stock-Based Compensation (Narrative) (Details) - metric	3 Months Ended	6 Months Ended	12 Months Ended
	Feb. 28, 2018	May 31, 2018	Nov. 30, 2017	Nov. 30, 2016
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award market condition period			3 years
Long-Term Incentive Plan (LTIP)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award market condition period				3 years
Stock-based compensation award service period (in years)	3 years		3 years	3 years
Number of performance metrics	2
Percentage of shares based on market condition of total shareholder return	50.00%
Percentage of shares based on cumulative performance condition	50.00%
Restricted Stock Units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation award service period (in years)		3 years
Options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation award service period (in years)		4 years

Stock-Based Compensation (Class

Stock-Based Compensation (Classification of Stock-Based Compensation) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Stock-based compensation expense	$ 5,580	$ 3,633	$ 10,150	$ 5,263
Cost of maintenance and services
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Stock-based compensation expense	269	294	515	551
Sales and marketing
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Stock-based compensation expense	995	200	1,365	563
Product development
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Stock-based compensation expense	1,984	1,158	4,030	1,054
General and administrative
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Stock-based compensation expense	$ 2,332	$ 1,981	$ 4,240	$ 3,095

Accumulated Other Comprehensi54

Accumulated Other Comprehensive Loss (Details) $ in Thousands	6 Months Ended
	May 31, 2018USD ($)
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Other comprehensive loss before reclassifications, net of tax	$ (5,215)
Foreign Currency Translation Adjustment
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Balance, December 1, 2017	(18,770)
Other comprehensive loss before reclassifications, net of tax	(5,187)
Balance, May 31, 2018	(23,957)
Unrealized Losses on Investments
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Balance, December 1, 2017	(229)
Other comprehensive loss before reclassifications, net of tax	(28)
Balance, May 31, 2018	(257)
Accumulated Other Comprehensive Loss
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Balance, December 1, 2017	(18,999)
Balance, May 31, 2018	$ (24,214)

Restructuring Charges (Summary

Restructuring Charges (Summary of Restructuring Activity) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Restructuring Reserve [Roll Forward]
Beginning Balance			$ 4,126
Costs incurred	$ 426	$ 662	2,247	$ 17,801
Cash disbursements			(5,181)
Translation adjustments and other			57
Ending Balance	1,249		1,249
Excess Facilities and Other Costs
Restructuring Reserve [Roll Forward]
Beginning Balance			570
Costs incurred			997
Cash disbursements			(900)
Translation adjustments and other			46
Ending Balance	713		713
Employee Severance and Related Benefits
Restructuring Reserve [Roll Forward]
Beginning Balance			3,556
Costs incurred			1,250
Cash disbursements			(4,281)
Translation adjustments and other			11
Ending Balance	$ 536		$ 536

Restructuring Charges (Narrativ

Restructuring Charges (Narrative) (Details) - USD ($) $ in Thousands	3 Months Ended			6 Months Ended
	May 31, 2018	May 31, 2017	Feb. 28, 2017	May 31, 2018	May 31, 2017
Restructuring Cost and Reserve [Line Items]
Restructuring expense	$ 426	$ 662		$ 2,247	$ 17,801
Other accrued liabilities
Restructuring Cost and Reserve [Line Items]
Short-term portion of restructuring reserve	1,000			1,000
Other Noncurrent Liabilities
Restructuring Cost and Reserve [Line Items]
Long-term portion of restructuring reserve	$ 200			$ 200
2017 Restructuring Activities
Restructuring Cost and Reserve [Line Items]
Global workforce reduction (as a percent) (over)			20.00%

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended			6 Months Ended
	May 31, 2018	Feb. 28, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Income Tax Disclosure [Abstract]
Effective income tax rate (as a percent)	25.00%		45.00%	23.00%	47.00%
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Provisional tax benefit	$ (5,101)		$ (8,391)	$ (8,372)	$ (8,791)
Adjustment for Error Correction
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Provisional tax benefit		$ 1,400

Earnings per share (Calculation

Earnings per share (Calculation of Basic and Diluted Earnings Per Share) (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Earnings Per Share [Abstract]
Net income	$ 15,403	$ 10,341	$ 28,315	$ 9,816
Weighted average shares outstanding (in shares)	45,531	48,221	46,030	48,477
Dilutive impact from common stock equivalents (in shares)	556	269	751	285
Diluted weighted average shares outstanding (in shares)	46,087	48,490	46,781	48,762
Basic earnings per share (in dollars per share)	$ 0.34	$ 0.21	$ 0.62	$ 0.20
Diluted earnings per share (in dollars per share)	$ 0.33	$ 0.21	$ 0.61	$ 0.20

Earnings per share (Narrative)

Earnings per share (Narrative) (Details) - shares shares in Thousands	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Earnings Per Share [Abstract]
Number of shares excluded from the calculation of diluted earnings per share (in shares)	698	941	521	519

Business Segments and Interna60

Business Segments and International Operations (Income from Continuing Operations by Segment) (Details) $ in Thousands	3 Months Ended		6 Months Ended
	May 31, 2018USD ($)	May 31, 2017USD ($)	May 31, 2018USD ($)segment	May 31, 2017USD ($)
Segment Reporting [Abstract]
Number of reportable segments | segment			3
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]
Segment revenue	$ 96,102	$ 93,213	$ 190,149	$ 184,183
Segment costs of revenue and operating expenses	22,886	24,347	47,075	52,022
Segment contribution margin	73,216	68,866	143,074	132,161
Other unallocated expenses	51,428	48,582	103,518	110,655
Income from operations	21,788	20,284	39,556	21,506
Other (expense) income, net	(1,284)	(1,552)	(2,869)	(2,899)
Income before income taxes	20,504	18,732	36,687	18,607
OpenEdge
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]
Segment revenue	69,967	65,890	136,375	130,398
Segment costs of revenue and operating expenses	15,013	16,287	30,775	34,164
Segment contribution margin	54,954	49,603	105,600	96,234
Data Connectivity and Integration
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]
Segment revenue	5,788	7,096	13,392	13,924
Segment costs of revenue and operating expenses	1,674	2,069	3,303	4,331
Segment contribution margin	4,114	5,027	10,089	9,593
Application Development and Deployment
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]
Segment revenue	20,347	20,227	40,382	39,861
Segment costs of revenue and operating expenses	6,199	5,991	12,997	13,527
Segment contribution margin	$ 14,148	$ 14,236	$ 27,385	$ 26,334

Business Segments and Interna61

Business Segments and International Operations (Revenue from External Customers by Product) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Segment Reporting Information [Line Items]
Total revenue	$ 96,102	$ 93,213	$ 190,149	$ 184,183
Software licenses
Segment Reporting Information [Line Items]
Total revenue	26,439	25,592	51,782	49,914
Maintenance
Segment Reporting Information [Line Items]
Total revenue	62,323	59,898	123,802	119,036
Services
Segment Reporting Information [Line Items]
Total revenue	$ 7,340	$ 7,723	$ 14,565	$ 15,233

Business Segments and Interna62

Business Segments and International Operations (Revenue from External Customers from Different Geographical Areas) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	May 31, 2018	May 31, 2017	May 31, 2018	May 31, 2017
Revenue from External Customer [Line Items]
Segment revenue	$ 96,102	$ 93,213	$ 190,149	$ 184,183
North America
Revenue from External Customer [Line Items]
Segment revenue	50,823	51,430	102,464	101,735
EMEA
Revenue from External Customer [Line Items]
Segment revenue	35,333	30,646	68,347	60,490
Latin America
Revenue from External Customer [Line Items]
Segment revenue	4,256	5,637	8,717	10,660
Asia Pacific
Revenue from External Customer [Line Items]
Segment revenue	$ 5,690	$ 5,500	$ 10,621	$ 11,298