UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
SCHEDULE 14A INFORMATION
Proxy Statement Pursuant to Section 14(a) of
the Securities Exchange Act of 1934 (Amendment No. )
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Filed by a Party other than the Registrant o | |||
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o | Preliminary Proxy Statement | ||
o | Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) | ||
o | Definitive Proxy Statement | ||
x | Definitive Additional Materials | ||
o | Soliciting Material under §240.14a-12 | ||
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MORGAN STANLEY EUROPE OPPORTUNITY FUND, INC. MORGAN STANLEY GLOBAL FIXED INCOME OPPORTUNITIES FUND MORGAN STANLEY INSIGHT FUND MORGAN STANLEY INSTITUTIONAL FUND, INC. MORGAN STANLEY INSTITUTIONAL FUND TRUST MORGAN STANLEY MORTGAGE SECURITIES TRUST MORGAN STANLEY U.S. GOVERNMENT SECURITIES TRUST | |||
(Name of Registrant as Specified In Its Charter) | |||
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(none) | |||
(Name of Person(s) Filing Proxy Statement, if other than the Registrant) | |||
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Morgan Stanley Call Flow – Voting Campaigns line regarding your investment in No / SH Declines to Vote Would you like to vote along with the SH Declines to Vote on is given If yes If no Revised 10/31/16 o confirming SH) My name is < First Name, Last < Use Alternate Scripting if appropriate > Materials were sent to you regarding the upcoming shareholder meeting and at this time we have not received your vote. The Board is recommending a vote FOR. Would you like to vote along with the recommendations of the Board? If yes If yes / If vote direction is givenIf If Households for same SH: I see you have investments with Morgan Stanley. Would you like to vote the same way on those investments? < Use Appropriate Rebuttal followed by> recommendations of the Board? Vote directi after rebuttals Thank you. I am recording a < For / Against / Abstain > vote on your Morgan Stanley investment(s) and will send a printed confirmation <for each> to < Registration Street address >. For confirmation purposes, may I have your city, state and zip code? < note: if SH declines, we can accept vote with correct zip or city > If Households for additional SHs: Thank you. I see that < Other SH Name > also holds this investment. May I speak to them? Thank you for your time and your vote. Have a great < day / evening >. < If appropriate > We can be reached at 866-456-7801 and are available weekdays between 9am and 11pm EST and between noon and 6pm EST on Saturday. Thank you for your time. Have a great < day / evening >. needs more info We are just following up on some materials that were mailed to them. Is < SH Full Name > available? Note: Look for other shareholders / JT TEN If no Is there a better time to reach them? Hello, I am trying to reach < SH Full Name >. Is he/she available? If yes, confirm SH identityWho’s Calling? (prior t name > and I am calling on a recorded <Specific Morgan Stanley Fund Name>. My name is < First name, Last name > and I’m calling on a recorded line regarding the upcoming shareholder meeting for Morgan Stanley Funds. Is < SH Full Name > available? If a third party
Morgan Stanley Call Flow – Voting Campaigns Investment held in a Custodial Account for a minor – Ask for Custodian: JAMES R SMITH UGMA the registration has a person as custodian for another person. Ex: 123 MAIN ST. Investment held in a Trust w/ no FBO – Ask for Trustee: Ex: TIP: If there is no trust name (just a Trustee and UA DTD), the trust name is 'the Trust' Authorization Procedures - Personal Personal investment where SH is incapacitated or deceased OR Business Contact states they do NOT handle voting 3rd Party/ Contact States they Handle Proxy Voting Are they available? Clarifying Abstain Email Remails Reminder: escalate to (or inform) a support person in the following situations: * person asks for supervisor * potential complaint * sh wants same-day callback * incomplete confirmation (C,S,Z) * unsure if vote can be recorded * agent misvote * incomplete authorization procedures * complex vote direction * sh has difficult questions Revised 10/31/16 IF a shareholder states they want to read about the proposals, offer to review the proposals. If sh still wants to review, ALWAYS offer an email first: "The fastest and most cost effective way to get those materials to you is via email. Do you have a valid email address?" IF a shareholder states 'I will abstain' or simply 'I abstain', please ask: "Just to clarify, are you casting an Abstain vote, or not voting at all?" Is there another person handling the investments? Materials were sent regarding the upcoming shareholder meeting and at this time we have not received a vote on < Specific Morgan Stanley Fund Name >. Are you authorized to vote on this investment? If Yes: May I have your name and relationship to the shareholder? The Board is recommending a vote < recommendation >. Would you like to vote along with the board? TRUST Abbreviations TTEE, TR Trustee (TR is uncommon): authorized TR, LIVT Trust, Living Trust REV, IRREV Revocable, Irrevocable UA DTD Under the Agreement Dated LINDA Q SMITH TTEE JOHN SMITH REV LIV TR U/A DTD 7/21/2001 123 MAIN ST. My name is < First Name, Last name > and I am calling on a recorded line regarding the investment in < Specific Morgan Stanley Fund Name > held in the < Trust Name > for which you were listed as Trustee. JANE BRANDING C/F ELAINE JOHNSON (MINOR) RI, RESP PERS Responsible Individual (Cust): authorized UGMA Uniform Gifts to Minors Act UTMA Uniform Transfers to Minors Act COVERDELL ESA Coverdell Educational Savings Account My name is < First Name, Last name > and I am calling on a recorded line regarding the investment in < Specific Morgan Stanley Fund Name > you control as custodian for < name of minor >. TIP: Often, you will see a broker as custCUSTODIAL AbbreviationsEx: for an individual investment; however,C/F, CUSTCustodian: authorized CUST scripting is appropriate only when JOHN Q SMITH CUST 123 MAIN ST.
Morgan Stanley Call Flow – Voting Campaigns Alternative Call Flows – Business Investments Investment held in a Company / Association / Club Name (no contact): Ex: Ex: Investment held in a Company Name / 401k / Pension Plan / Association / Club / ATTN (w/ contact): Ex: Ex: Investment Registration is Not Clearly Business or Personal (e.g. SH name and business name – no other info): Ex: Investment Registration includes C/O (denotes mailing address) – Ask for C/O: Personal Ex: Business Ex: For ALL Business Investments, we must ask: The Board is recommending a vote < recommendation >. Would you like to vote along with Revised 10/31/16 Materials were sent regarding the upcoming shareholder meeting and at this time we have not received a vote on the < Specific Morgan Stanley Fund Name >. Are you authorized to vote on this investment? If Yes: May I have your name and position with the < Company / Club >? the board? Common Abbreviations for Investment Companies found in Registration ATC Ameriprise FCC First Clearing LLC FMT First Mortgage Trust MLPF&S Merrill Lynch, Pierce, Fenner & Smith Inc. or "Merrill Lynch" NFS/FMTC Nat'l Fin. Services/Fidelity Mgmt. Trust Co. or "Fidelity" NM Northwest Mutual WFA Wells Fargo Advisors WFBNA Wells Fargo Bank N.A. COLORADO RANCH C/O CHRISTOPHER WILLIS 123 MAIN ST. ANNE LITTLE C/O BETTY TEMPLE 123 MAIN ST. My name is < First Name, Last name > and I am calling on a recorded line regarding the investment in < Specific Morgan Stanley Fund Name > registered to < Company Name / SH Full Name >. Materials were sent to < C/O Name > at < Registration Street Address >. I am trying to reach the person that handles the proxy voting for this investment. STAR YOGA DEBRA ALLEN 123 MAIN ST. My Name is < First Name, Last name > and I am calling on a recorded line, regarding the investment in < Specific Morgan Stanley Fund Name > the registration reads < Review Registration >, is this something that you hold as a personal investment or something you handle for the business? ADVANCED ORTHODICS PFT SH PLN ANDREW ADAMS TTEE 123 MAIN ST. S & W DIAMONDS AND GOLD LLC 401K PLAN ATTN: JANE JONES 123 MAIN ST. My name is < First Name, Last name > and I am calling on a recorded line regarding the investment in < Specific Morgan Stanley Fund Name > registered to < Company Name > < 401 K / Pension Plan > for which you are listed as < Trustee / Contact Person >. I am trying to reach the person that handles proxy voting. VFW POST 2454 123 MAIN ST. BOB’S BUILDERS CONSTRUCTION 123 MAIN ST. My name is < First Name, Last name > and I am calling on a recorded regarding the investment in < Specific Morgan Stanley Fund Name > registered to < Company Name >. I am trying to reach the person that handles proxy voting.
NCU Proxy Rebuttals to assist you with voting by reviewing the proposal(s). This would only take a brief moment of your time. GCP and CFS Rebuttals – Voting Campaigns p. 1 of 2 SH states …… Response are you calling me? < Fund / Company Name > has asked us to contact you because we sent you a proxy card to register your vote for the upcoming shareholder meeting and haven’t received it back. <The Fund / The Company > would like to hear from all shareholders on this matter and we are calling to offer you the convenience of voting over the phone. Would you like to vote along with the Board’s recommendations? I’m/ Iote / I don’t have enough shares. Every vote is important and helps bring the < the fund / the company > a step closer to holding the meeting. If not enough votes are received, the shareholder meeting may have to be adjourned. Would you like to vote along with the Board’s recommendations? Ito vote. Management is recommending shareholders vote < Vote Recommended >. I’d be happy to go over the proposals and answer any questions you may have. Mytakes care of this. I understand. Are you authorizing your < husband / wife / spouse > to vote on your behalf? (If yes): Are they available to speak with me? (If spouse is unavailable): Your vote is very important to the fund, as your wife/husband is unavailable, I would be more than happy (If spouse is not authorized): Your vote is very important to the fund. As I am only able to take a vote from an authorized party, I would be more than happy to assist you with voting by reviewing the proposal(s). This would only take a brief moment of your time. Mytakes care of this. I understand that your Broker may help you choose your investments, however certain proposal(s) for this proxy require a direct vote from the shareholder and cannot be voted by your Broker. I can go over the proposal(s) quickly for you now if you wish. Iright now. I understand, however your vote is very important and voting now will only take a brief moment of your time. Management would like to hear from all shareholders on this matter and they have asked us to call to offer you the convenience of voting over the phone. Would you like to vote along with the Board’s recommendations? I’ll/ I’ll vote via mail, online, etc. I understand. < The Fund / The Company > has asked us to call to offer you the convenience of voting over the phone which makes the voting process much easier and faster. I would be happy to record your vote for you now and send you a printed confirmation that your vote has been recorded. Would you like to vote along with the Board’s recommendations? vote later don’t have time broker spouse don’t know how not interested don’t want to v Why
GCP and CFS Rebuttals – Voting Campaigns p. 2 of 2 I/ I no longer own those shares. I understand. However you were a shareholder as of the record date and therefore you are the only person who can vote those shares. As a courtesy to the remaining shareholders, would you like to vote along with the Board’s recommendations? I’vea ore. This has become a standard in the industry and < if applicable > the proxy statement mentions that if your vote is not received you may receive a call offering you the convenience of voting by telephone. The Board is recommending shareholders vote < Vote Recommended >. Would you like to vote along with the Board’s recommendations? e Board’s recommendation? Unfortunately, I do not have that information. We are just calling because not enough votes have been received to hold the meeting so we are calling to offer the convenience of voting over the phone. Would you like to vote along with the Board’s recommendations? How manydo you? Unfortunately, I do not have that information. What I do know is that every vote is important at this point and that is why we are calling you and other shareholders to ask if you would like to vote along with the recommendations of your Board? I don't accept these types of calls / Me / Add Me to Your DNC List. I understand how you feel about unwanted calls and will add you to our internal Do Not Call list. However, I did want to let you know that this call is regarding your current investment in < Fund Family / Company > and we are simply calling to advise you of the shareholder meeting and are asking if you would like to register your vote. I. NO votes recorded in Proxy: Thank you for voting. Our records indicate that your vote has not yet been updated in our system. I can record your vote for you now and send you a printed confirmation that your vote has been recorded. How would you like me to record your vote? SOME BUT NOT ALL investments are voted: - Ask for the vote on the investments that are NOT voted using the call flow. - Disposition the investments that are not voted as appropriate to the call. - Do NOT disposition the investments that are already voted. already voted Do Not Call votes still need Is there strong opposition to th never received call like this bef sold my shares
MORGAN STANLEY VOTING CAMPAIGN - INBOUND CALL FLOW Declines to vote Agrees to Vote (address). For confirmation state and zip code that we'll time. Have a good feel free to call us at 1-866-Thank you for your time and your vote. Have a good day/evening! Thank you for your day/evening! Shareholder Shareholder CFS BENEFICIAL ONLY: I am recording your < > vote on your Morgan Stanley investments and will send you a printed confirmation to purposes, may I have the city, be mailing your confirmation to? When you receive it please 962-7225 if you have any concerns about your telephone vote. CFS REGISTERED SHAREHOLDERS & CORPORATE: I am recording your < > vote on your Morgan Stanley investments and will send you a printed confirmation to (address). For confirmation purposes, may I have the city, state and zip code that we'll be mailing your confirmation to? YES Use Appropriate Rebuttal Would you like to vote along with the recommendations of the board? NO If Households for same SH: I see you have additional investments with Morgan Stanley. Would you like to vote the same way on those investments? YES Materials were sent to you regarding the upcoming shareholder meeting and at this time we have not received your vote. Would you like to vote along with the recommendations of the board? ONCE FOUND: Who am I speaking to? If a personal investment with a different name was pulled up, reconfirm search methods. Once confirmed, if not the shareholder or if it is a business record, ask if authorized to vote on the investment. Is the mailing address still < Shareholder Street Address >? Is there a current phone number we can update for you in our system? This is regarding the investment in the < Specific Fund Name >. ***Remember to use alternate intro if investment is in a Trust, Custodial, Association or Club, Company name or 401K or pension plan. IF the shareholder has an initial inquiry,(i.e reason for the call, question regarding proposals, etc..) respond briefly to the inquiry and transition into retrieving their information in Proxy 01. DO NOT put SH on hold while searching. < if calling in to Generic CP # (no specific LCD) > I would be happy to assist you. May I please have the name of the Company you are calling regarding? If instructed: Do you have a reference number from the letter you received? If no letter: May I please have your phone number so I can locate your information? Use additional Search methods if sh cannot be found Thank you for calling, my name is < first name, last name >. How may I help you?