Segment Information | NOTE 7 – SEGMENT INFORMATION Segment Information Our sales are primarily comprised of training and consulting services and our internal reporting and operating structure is currently organized around two divisions. The Enterprise Division, which consists of our Direct Office and International Licensee segments and the Education Division, which is comprised of our Education practice. Based on the applicable guidance, our operations are comprised of three reportable segments and one corporate services group. The following is a brief description of our reportable segments: Direct Offices – Our Direct Office segment has a depth of expertise in helping organizations solve problems that require changes in human behavior, including leadership, productivity, execution, trust, and sales performance. We have a variety of principle-based offerings that help build winning and profitable cultures. This segment includes our sales personnel that serve the United States and Canada; our international sales offices located in Japan, China, the United Kingdom, Australia, Germany, Switzerland, and Austria; our government services sales channel; and our book and audio sales. International Licensees – Our independently owned international licensees provide our offerings and services in countries where we do not have a directly-owned office. These licensee partners allow us to expand the reach of our services to large multinational organizations as well as smaller organizations in their countries. This segment’s results are primarily comprised of royalty revenues received from these licensees. Education Practice – Centered around the principles found in The Leader in Me, the Education practice is dedicated to helping educational institutions build a culture that will produce great results. We believe these results are manifested by increases in student performance, improved school culture, decreased disciplinary issues, and increased teacher engagement and parental involvement. This segment includes our domestic and international Education practice operations, which are focused on sales to educational institutions such as elementary schools, high schools, and colleges and universities. Corporate and Other – Our corporate and other information includes leasing operations, shipping and handling revenues, royalty revenues from Franklin Planner Corp., and certain corporate administrative functions. We have determined that the Company’s chief operating decision maker is the Chief Executive Officer, and the primary measurement tool used in business unit performance analysis is Adjusted EBITDA, which may not be calculated as similarly titled amounts disclosed by other companies. Adjusted EBITDA is a non-GAAP financial measure. For reporting purposes, our consolidated Adjusted EBITDA may be calculated as net income (loss) excluding interest expense, income taxes, depreciation expense, intangible asset amortization expense, stock-based compensation, and certain other charges such as adjustments for changes in the fair value of contingent liabilities arising from business acquisitions. We reference this non-GAAP financial measure in our decision making because it provides supplemental information that facilitates consistent internal comparisons to the historical operating performance of prior periods and we believe it provides investors with greater transparency to evaluate operational activities and financial results. Our operations are not capital intensive and we do not own any manufacturing facilities or equipment. Accordingly, we do not allocate assets to the reportable segments for analysis purposes. Interest expense and interest income are primarily generated at the corporate level and are not allocated. Income taxes are likewise calculated and paid on a corporate level (except for entities that operate in foreign jurisdictions) and are not allocated for analysis purposes. We account for the following segment information on the same basis as the accompanying condensed consolidated financial statements (in thousands). Sales to Quarter Ended External AdjustedNovember 30, 2021 Customers Gross Profit EBITDA Enterprise Division: Direct offices$ 45,119 $ 36,202 $ 9,954International licensees 2,997 2,701 1,671 48,116 38,903 11,625Education practice 11,697 7,860 235Corporate and eliminations 1,446 835 (1,928)Consolidated$ 61,259 $ 47,598 $ 9,932 Quarter Ended November 30, 2020 Enterprise Division: Direct offices$ 36,743 $ 29,439 $ 6,703International licensees 2,596 2,285 1,284 39,339 31,724 7,987 Education practice 7,498 3,986 (2,285)Corporate and eliminations 1,487 676 (1,986)Consolidated$ 48,324 $ 36,386 $ 3,716 A reconciliation of our consolidated Adjusted EBITDA to consolidated net income (loss) is provided below (in thousands). Quarter Ended November 30, November 30, 2021 2020Segment Adjusted EBITDA$ 11,860 $ 5,702 Corporate expenses (1,928) (1,986)Consolidated Adjusted EBITDA 9,932 3,716 Stock-based compensation (1,649) (1,158)Increase in the fair value of contingent consideration liabilities (28) (62)Government COVID-19 assistance - 207 Depreciation (1,279) (1,741)Amortization (1,431) (1,131)Income (loss) from operations 5,545 (169)Interest income 15 24 Interest expense (446) (568)Income (loss) before income taxes 5,114 (713)Income tax provision (1,302) (179)Net income (loss)$ 3,812 $ (892) Revenue by Category The following table presents our revenue disaggregated by geographic region (in thousands). Quarter Ended November 30, November 30, 2021 2020 Americas$ 48,755 $ 38,327 Asia Pacific 7,797 6,806 Europe/Middle East/Africa 4,707 3,191 $ 61,259 $ 48,324 The following table presents our revenue disaggregated by type of service (in thousands). Quarter Ended Services and Leases and November 30, 2021 Products Subscriptions Royalties Other Consolidated Enterprise Division: Direct offices$ 23,851 $ 20,512 $ 756 $ - $ 45,119International licensees 404 - 2,593 - 2,997 24,255 20,512 3,349 - 48,116Education practice 3,226 7,844 627 - 11,697Corporate and eliminations - - 344 1,102 1,446Consolidated$ 27,481 $ 28,356 $ 4,320 $ 1,102 $ 61,259 Quarter Ended November 30, 2020 Enterprise Division: Direct offices$ 19,412 $ 16,614 $ 717 $ - $ 36,743 International licensees 331 - 2,265 - 2,596 19,743 16,614 2,982 - 39,339 Education practice 1,924 5,075 499 - 7,498 Corporate and eliminations - - 335 1,152 1,487 Consolidated$ 21,667 $ 21,689 $ 3,816 $ 1,152 $ 48,324 |