End Notes 20 These notes refer to the financial metrics and/or defined term presented on Slide 8 Total Shareholder Return represents the change in share price over a period of time plus the dividends paid during such period, expressed as a percentage of the share price at the beginning of such period (defined herein as “TSR”). Source: Bloomberg Share price pulled as of 12/31/2021 and 12/31/2022 to calculate a 1-year TSR. Share prices pulled as of 12/31/2019 and 12/31/2022 to calculate 3-year TSR. Share prices pulled as of 12/31/2017 and 12/31/2022 to calculate 5-year TSR. Global peers include: Bank of America, Barclays, Citigroup, Credit Suisse, Deutsche Bank, Goldman Sachs, JP Morgan, UBS and Wells Fargo. These notes refer to the financial metrics and/or defined term presented on Slide 9 4Q Dividend Per Share represents the dividend per share in the fourth quarter of each respective year. Shares Outstanding represents end of period common shares outstanding. Acquisition-Related Share Issuance represents common shares issued in relation to the acquisitions of E*TRADE and Eaton Vance in 2020 and 2021, respectively. Common Equity Tier 1 capital ratio is based on the Basel III Standardized Approach Fully Phased-in rules. These notes refer to the CEO compensation presented on Slide 12 Compensation range informed by 2022 compensation levels for the (i) five large U.S. banks: Bank of America, Citigroup, Goldman Sachs, JPMorgan Chase, and Wells Fargo; and (ii) the following other financial companies in S&P 100 Index: AIG, American Express, BlackRock, BNY Mellon, Capital One, Charles Schwab, Mastercard, MetLife, Paypal, US Bancorp, and VISA. These notes refer to Slide 16 As part of his or her formal duties and responsibilities, the Independent Lead Director shall: Preside at all meetings of the Board at which the Chairman is not present; Have the authority to call, and lead, non-management director sessions and independent director sessions; Help facilitate communication among the Chairman, the CEO and the non-management and independent directors, including serving as liaison between the Chairman and the independent directors; Approve the types and forms of information sent to the Board;