Segment Reporting and Concentrations | 9. Segment Reporting and Concentrations The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), Synodex and Agility. The DDS segment provides a range of solutions and platforms for solving complex data challenges that companies face when they seek to obtain the benefits of artificial intelligence (AI) systems and analytics platforms. These include data annotation, data transformation, data curation and intelligent automation. The DDS segment also provides a variety of services for clients in the information industry that relate to content operations and product development. The Synodex segment provides an intelligent data platform that transforms medical records into useable digital data organized in accordance with our proprietary data models or client data models. The Agility segment provides an intelligent data platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels. A significant portion of the Company’s revenues is generated from its facilities in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel. Revenues from external clients and segment operating profit (loss), and other reportable segment information were as follows (in thousands): For the three months ended March 31, 2020 2019 Revenues: DDS $ 10,409 $ 10,177 Synodex 1,282 1,024 Agility 2,839 2,493 Total Consolidated $ 14,530 $ 13,694 Income (loss) before provision for income taxes (1) : DDS $ 129 $ 74 Synodex 196 119 Agility (274) (672) Total Consolidated $ 51 $ (479) Income (loss) before provision for income taxes (2) : DDS $ 59 $ 12 Synodex 241 159 Agility (249) (650) Total Consolidated $ 51 $ (479) March 31, 2020 December 31 , 2019 Total assets: DDS $ 21,537 $ 23,196 Synodex 598 675 Agility 26,741 25,875 Total Consolidated $ 48,876 $ 49,746 March 31, 2020 December 31, 2019 Goodwill: Agility $ 2,003 $ 2,108 Total Consolidated $ 2,003 $ 2,108 (1) Before elimination of any inter-segment profits (2) After elimination of any inter-segment profits The following table summarizes revenues by geographic region (determined and based upon customer’s domicile) (in thousands): For the three months ended March 31, 2020 2019 United States $ 6,690 $ 6,531 United Kingdom 2,771 2,318 The Netherlands 1,640 1,722 Canada 1,545 1,484 Others - principally Europe 1,884 1,639 Totals $ 14,530 $ 13,694 Long-lived assets of the Company as of March 31, 2020 and December 31, 2019, respectively, by geographic region, were comprised of the following (in thousands): March 31, December 31, 2020 2019 United States $ 4,455 $ 4,591 Foreign countries: Canada 8,216 8,876 United Kingdom 1,738 1,907 Philippines 4,998 5,135 India 381 508 Sri Lanka 632 678 Israel 4 19 Germany 1 1 Total foreign 15,970 17,124 Totals $ 20,425 $ 21,715 Long-lived assets include the unamortized balance of right-of-use assets amounting to $6.5 million and $7.0 million as of March 31, 2020 and December 31, 2019, respectively. One client in the DDS segment generated approximately 14% of the Company’s total revenues for the three months ended March 31, 2020 and 16% of the Company’s total revenues for the three months ended March 31, 2019. Another client generated less than 10% of the Company’s total revenues for the three months ended March 31, 2020 and 10% of the Company’s total revenues for the three months ended March 31, 2019. No other client accounted for 10% or more of total revenues during these periods. Further, revenues from non-U.S. clients accounted for 54% and 52% of the Company’s total revenues for the three months ended March 31, 2020 and 2019, respectively. As of March 31, 2020, approximately 59% of the Company's accounts receivable was from foreign (principally European) clients and 28% of the Company’s accounts receivable was due from two clients. As of December 31, 2019, approximately 60% of the Company's accounts receivable was from foreign (principally European) clients and 44% of the Company’s accounts receivable was due from three clients. |