Segment Reporting and Concentrations | 9. Segment Reporting and Concentrations The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), Synodex and Agility. The DDS segment provides a range of solutions and platforms for solving complex data challenges that companies face when they seek to obtain the benefits of artificial intelligence (AI) systems and analytics platforms. These include data annotation, data transformation, data curation and intelligent automation. The DDS segment also provides a variety of services for clients in the information industry that relate to content operations and product development. The Synodex segment provides an intelligent data platform that transforms medical records into useable digital data organized in accordance with our proprietary data models or client data models. The Agility segment provides an intelligent data platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels. A significant portion of the Company’s revenues are generated from its facilities in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel. Revenues from external clients and segment operating profit (loss), and other reportable segment information were as follows (in thousands): For the three months ended June 30, For the six months ended June 30, 2020 2019 2020 2019 Revenues: DDS $ 9,858 $ 10,052 $ 20,267 $ 20,229 Synodex 1,201 915 2,483 1,939 Agility 2,804 2,672 5,643 5,165 Total Consolidated $ 13,863 $ 13,639 $ 28,393 $ 27,333 Income (loss) before provision for income taxes (1) : DDS $ (56) $ 153 $ 73 $ 227 Synodex 81 (130) 277 (11) Agility (406) (584) (680) (1,256) Total Consolidated $ (381) $ (561) $ (330) $ (1,040) Income (loss) before provision for income taxes (2) : DDS $ (126) $ 94 $ (67) $ 106 Synodex 125 (91) 366 68 Agility (380) (564) (629) (1,214) Total Consolidated $ (381) $ (561) $ (330) $ (1,040) June 30, 2020 December 31, 2019 Total assets: DDS $ 25,085 $ 23,196 Synodex 500 675 Agility 25,743 25,875 Total Consolidated $ 51,328 $ 49,746 June 30, 2020 December 31, 2019 Goodwill: Agility $ 2,026 $ 2,108 Total Consolidated $ 2,026 $ 2,108 (1) Before elimination of any inter-segment profits (2) After elimination of any inter-segment profits The following table summarizes revenues by geographic region (determined and based upon customer’s domicile) (in thousands): For the three months ended For the six months ended June 30, June 30, 2020 2019 2020 2019 United States $ 6,258 $ 6,223 $ 12,948 $ 12,754 United Kingdom 2,681 2,408 5,452 4,726 The Netherlands 1,659 1,694 3,299 3,416 Canada 1,325 1,476 2,870 2,960 Others - principally Europe 1,940 1,838 3,824 3,477 Totals $ 13,863 $ 13,639 $ 28,393 $ 27,333 Long-lived assets of the Company as of June 30, 2020 and December 31, 2019, respectively, by geographic region, were comprised of the following (in thousands): June 30, December 31, 2020 2019 United States $ 4,338 $ 4,591 Foreign countries: Canada 8,500 8,876 United Kingdom 1,666 1,907 Philippines 4,817 5,135 India 297 508 Sri Lanka 580 678 Israel 1 19 Germany 1 1 Total foreign 15,862 17,124 Totals $ 20,200 $ 21,715 Long-lived assets include the unamortized balance of right-of-use assets amounting to $6.3 million and $7.0 million as of June 30, 2020 and December 31, 2019, respectively. One client in the DDS segment generated approximately 16% of the Company's total revenues for each of the three-month periods ended June 30, 2020 and 2019. Another client in the DDS segment generated less than 10% of the Company's total revenues for the three months ended June 30, 2020 and 10% of the Company's total revenues for the three months ended June 30, 2019. No other client accounted for 10% or more of total revenues during these periods. Further, revenues from non-U.S. clients accounted for 55% and 54% of the Company's total revenues for the three months ended June 30, 2020 and 2019, respectively. One client in the DDS segment generated approximately 15% of the Company’s total revenues for the six months ended June 30, 2020 and 16% of the Company’s total revenues for the six months ended June 30, 2019. Another client in the DDS segment generated less than 10% of the Company’s total revenues for the six months ended June 30, 2020 and 10% of the Company’s total revenues for the six months ended June 30, 2019. No other client accounted for 10% or more of total revenues during these periods. Further, revenues from non-U.S. clients accounted for 54% and 53% of the Company’s total revenues for the six months ended June 30, 2020 and 2019, respectively. As of June 30, 2020, approximately 59% of the Company's accounts receivable was from foreign (principally European) clients and 40% of the Company’s accounts receivable was due from three clients. As of December 31, 2019, approximately 60% of the Company's accounts receivable was from foreign (principally European) clients and 44% of the Company’s accounts receivable was due from three clients. |