Segment Reporting and Concentrations | 9. Segment Reporting and Concentrations The Company’s operations are classified in three reporting segments: Digital Data Solutions (“DDS”), Synodex and Agility. The DDS segment provides a range of solutions and platforms for solving complex data challenges that companies face when they seek to obtain the benefits of artificial intelligence (“AI”) systems and analytics platforms. These include data annotation, data transformation, data curation and intelligent automation. The DDS segment also provides a variety of services for clients in the information industry that relate to content operations and product development. The Synodex segment provides an intelligent data platform that transforms medical records into useable digital data organized in accordance with the Company’s proprietary data models or client data models. The Agility segment provides an intelligent data platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels. A significant portion of the Company’s revenues are generated from its facilities in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel. Revenues from external clients and segment operating profit (loss), and other reportable segment information for the periods presented were as follows (in thousands): For the Three Months Ended June 30, For the Six Months Ended June 30, 2021 2020 2021 2020 Revenues: DDS $ 12,997 $ 9,858 $ 24,760 $ 20,267 Synodex 886 1,201 1,905 2,483 Agility 3,166 2,804 6,351 5,643 Total Consolidated $ 17,049 $ 13,863 $ 33,016 $ 28,393 Income (loss) before provision for income taxes (1) : DDS $ 1,726 $ 17 $ 2,379 $ 220 Synodex (329) 81 (221) 277 Agility (1,161) (406) (1,586) (680) Total Consolidated $ 236 $ (308) $ 572 $ (183) Income (loss) before provision for income taxes (2) : DDS $ 1,646 $ (53) $ 2,230 $ 80 Synodex (278) 125 (126) 366 Agility (1,132) (380) (1,532) (629) Total Consolidated $ 236 $ (308) $ 572 $ (183) June 30, 2021 December 31, 2020 Total assets: DDS $ 32,039 $ 27,767 Synodex 132 457 Agility 28,758 29,030 Total Consolidated $ 60,929 $ 57,254 June 30, 2021 December 31, 2020 Goodwill: Agility $ 2,179 $ 2,150 Total $ 2,179 $ 2,150 (1) Before elimination of any inter-segment profits (2) After elimination of any inter-segment profits The following table summarizes revenues by geographic region (determined and based upon customer’s domicile) (in thousands): For the Three Months Ended For the Six Months Ended June 30, June 30, 2021 2020 2021 2020 United States $ 9,074 $ 6,258 $ 17,294 $ 12,948 United Kingdom 2,995 2,681 5,797 5,452 The Netherlands 1,608 1,659 3,262 3,299 Canada 1,492 1,325 3,087 2,870 Others - principally Europe 1,880 1,940 3,576 3,824 Totals $ 17,049 $ 13,863 $ 33,016 $ 28,393 Long-lived assets as of June 30, 2021 and December 31, 2020 by geographic region were comprised of (in thousands): June 30, December 31, 2021 2020 United States $ 3,935 $ 4,045 Foreign countries: Canada 9,402 9,044 United Kingdom 1,675 1,759 Philippines 4,238 4,545 India 980 930 Sri Lanka 234 319 Israel - 1 Total foreign 16,529 16,598 Totals $ 20,464 $ 20,643 Long-lived assets include the unamortized balance of right-of-use assets amounting to $6.1 million and $6.6 million as of June 30, 2021 and December 31, 2020, respectively. One client in the DDS segment generated approximately 11% and 16% of the Company’s total revenues for the three months ended June 30, 2021 and 2020, respectively. Another client in the DDS segment accounted for 11% One client in the DDS segment generated approximately 12% and 15% of the Company’s total revenues for the six months ended June 30, 2021 and 2020 , respectively. Another client in the DDS segment accounted for 10% Apriyas of June 30, 2021, approximately 46% of the Company’s accounts receivable was from foreign (principally European) clients and 36% of the Company’s accounts receivable was due from three clients. As of December 31, 2020, approximately 55% of the Company’s accounts receivable was from foreign (principally European) clients and 36% of the Company’s accounts receivable was due from three clients. |