Liability for Unpaid Claims and Claim Adjustment Expenses | Note 12 – Liability for Unpaid Claims and Claim Adjustment Expenses The liability for unpaid claims and claim adjustment expenses (“claims”) for accident and health, and property and casualty insurance is included in “Policy and contract claims” in the consolidated statements of financial position and is the amount estimated for claims that have been reported but not settled and incurred but not reported (“IBNR”) claims. Liability for unpaid claims are estimated based upon American National’s historical experience and actuarial assumptions that consider the effects of current developments, anticipated trends and risk management programs, less anticipated salvage and subrogation. The effects of the changes are included in the consolidated results of operations in the period in which the changes occur. The time value of money is not taken into account for the purposes of calculating the liability for unpaid claims. There have been no significant changes in methodologies or assumptions used to calculate the liability for unpaid claims and claim adjustment expenses. Information regarding the liability for unpaid claims is shown below (in thousands): Years ended December 31, 2016 2015 2014 Unpaid claims balance, beginning $ 1,104,302 $ 1,132,394 $ 1,096,301 Less reinsurance recoverables 217,337 245,906 215,164 Net beginning balance 886,965 886,488 881,137 Incurred related to Current 1,055,796 950,228 940,466 Prior years (36,788 ) (22,830 ) (44,806 ) Total incurred claims 1,019,008 927,398 895,660 Paid claims related to Current 654,175 580,476 561,887 Prior years 327,978 346,445 328,422 Total paid claims 982,153 926,921 890,309 Net balance 923,820 886,965 886,488 Plus reinsurance recoverables 216,903 217,337 245,906 Unpaid claims balance, ending $ 1,140,723 $ 1,104,302 $ 1,132,394 The net and gross reserve calculations have shown favorable development as a result of favorable loss emergence compared to what was implied by the loss development patterns used in the original estimation of losses in prior years. Estimates for ultimate incurred claims attributable to insured events of prior years decreased by approximately $36,788,000 in 2016 and $22,830,000 in 2015 and $44,806,000 in 2014. This was a reflection of lower-than-anticipated losses in the multi-peril line of business in 2016 and lower-than-anticipated losses in the personal auto, other liability and multi-peril lines of business in 2015 and 2014. The reconciliation of the net incurred and paid claims development tables to the liability for claims and claim adjustment expenses in the consolidated statement of financial position is as follows (in thousands): December 31, Net outstanding liabilities Auto Liability $ 369,209 Non-Auto Liability 263,801 Commercial Multi-Peril 88,259 Homeowners 61,256 Short Tail Property 26,088 Credit 16,076 Health 23,068 Other 2,278 Liabilities for unpaid claims and claim adjustment expenses, net of reinsurance 850,035 Reinsurance recoverable on unpaid claims Auto Liability 8,004 Non-Auto Liability 30,923 Commercial Multi-Peril 3,348 Homeowners 1,442 Short Tail Property 20,497 Credit 15,280 Health 134,283 Other 3,648 Total reinsurance recoverable on unpaid claims 217,425 Insurance lines other than short-duration 192,517 Unallocated claims adjustment expenses 43,948 236,465 Total gross liability for unpaid claims and claim adjustment expense $ 1,303,925 Property and Casualty Reserving Methodology—The following methods are utilized: • Initial Expected Loss Ratio—This method calculates an estimate of ultimate losses by applying an estimated loss ratio to actual earned premium for each calendar/accident year. • Bornhuetter-Ferguson—This method uses as a starting point an assumed initial expected loss ratio method and blends in the loss ratio implied by the claims experience to date by using loss development patterns based on our historical experience. • Loss or Expense Development (Chain Ladder)—This method uses actual loss or defense and cost containment expense data and the historical development profiles on older accident periods to project more recent, less developed periods to their ultimate total. • Ratio of Paid Defense and Cost Containment Expense to Paid Loss Development—This method uses the ratio of paid defense and cost containment expense to paid loss data and the historical development profiles on older accident periods to project more recent, less developed periods to their ultimate total. In this method, an ultimate ratio of paid defense and cost containment expense to paid loss is selected for each accident period. The selected paid defense and cost containment expense to paid loss ratio is then applied to the selected ultimate loss for each accident period to estimate the ultimate defense and cost containment expense. Paid defense and cost containment expense is then subtracted from the ultimate defense and cost containment expense to calculate the unpaid defense and cost containment expense for that accident period. • Calendar Year Paid Adjusting and Other Expense to Paid Loss—This method uses a selected prior calendar years’ paid expense to paid loss ratio to project ultimate loss adjustment expenses for adjusting and other expense. A percentage of the selected ratio is applied to the case reserves (depending on the line of insurance) and 100% to the indicated IBNR reserves. These ratios assume that a percentage of the expense is incurred when a claim is opened and the remaining percentage is paid throughout the claim’s life. • Pegged Frequency and Severity – uses actual claims count data and emergence patterns of older accident periods to project the ultimate number of reported claims for a given accident year. A similar process projects the ultimate average severity per claim so that the product of the 2 projections results in a projection of ultimate loss for a given accident year. For most credit property and casualty products, IBNR liability is calculated as a percentage of pro rata unearned premium, with the specific percentage for a given product line determined by a completion factor method. For a large subset of GAP waiver and collateral protection insurance business, IBNR liability is the average monthly paid loss over the preceding 12 months. The expected development on reported claims is the sum of a pay-to-current reserve and a future reserve. The pay-to-current reserve is calculated for each open claim having a monthly indemnity and contains the monies required to pay the open claim from the last payment date to the current valuation date. The future reserve is calculated by assigning to each open claim a fixed reserve amount based on the historical average severity. For debt cancellation products and involuntary unemployment insurance this reserve is calculated using published valuation tables. Cumulative claim frequency information is calculated on a per claim basis. Claims that do not result in a liability are not considered in the determination of unpaid liabilities. For any given line of business, none of these methods are relied on exclusively. With minor exception, we will typically run all of these methods for most lines. While we may not ultimately utilize a given method for a given line, we will review as a check for reasonableness of our selected result. The following contains information about incurred and paid claims development as of December 31, 2016, net of reinsurance, as well as cumulative claim frequency and the total of incurred-but-not-reported liabilities plus expected development on reported claims included within the net incurred claims amounts. The information about incurred and paid claims development for the years ended December 31, 2007, to 2015, is presented as supplementary information. Auto Liability Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance As of For the Years Ended December 31, IBNR Plus Cumulative Accident Year 2007* 2008* 2009* 2010* 2011* 2012* 2013* 2014* 2015* 2016 2007 $ 306,939 $ 281,373 $ 278,279 $ 276,801 $ 276,740 $ 275,669 $ 274,620 $ 273,938 $ 273,484 $ 273,039 $ 106 51,839 2008 280,131 271,759 261,683 261,555 260,015 257,097 257,915 256,158 255,600 191 47,788 2009 299,753 273,551 263,269 258,749 260,029 258,200 257,678 256,586 376 47,059 2010 288,166 270,935 266,223 265,949 264,104 263,040 261,930 1,045 47,081 2011 263,411 250,659 248,865 244,519 244,436 242,619 1,891 47,049 2012 251,593 242,255 231,312 228,013 229,426 3,333 44,546 2013 242,364 236,432 233,068 231,301 7,190 38,641 2014 232,146 223,386 217,819 13,842 35,800 2015 237,578 240,696 34,168 35,573 2016 259,173 78,756 34,276 Total $ 2,468,189 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Years Ended December 31, Accident Year 2007* 2008* 2009* 2010* 2011* 2012* 2013* 2014* 2015* 2016 2007 $ 103,283 $ 178,233 $ 223,147 $ 248,430 $ 261,908 $ 269,148 $ 270,745 $ 271,751 $ 272,602 $ 272,603 2008 92,395 163,228 203,708 228,898 244,749 249,953 251,924 253,145 255,118 2009 95,847 166,441 203,869 228,650 242,768 250,681 253,417 254,988 2010 92,589 164,298 208,531 237,540 250,647 257,021 259,173 2011 93,245 161,387 197,326 217,640 230,585 236,187 2012 82,531 150,323 183,448 204,980 214,467 2013 79,358 143,709 181,535 204,480 2014 72,838 134,376 166,947 2015 78,861 149,365 2016 86,491 Total $ 2,099,819 All outstanding liabilities before 2007, net of reinsurance* 839 Liabilities for claims and claim adjustment expenses, $ 369,209 * Unaudited supplemental information Non-Auto Incurred Claims and Allocated Claim Adjustment Expenses, Net of As of For the Years Ended December 31, IBNR Plus Cumulative Accident Year 2007* 2008* 2009* 2010* 2011* 2012* 2013* 2014* 2015* 2016 2007 $ 87,108 $ 82,759 $ 85,138 $ 83,071 $ 79,720 $ 80,520 $ 78,496 $ 78,739 $ 79,101 $ 79,668 $ 2,532 30,182 2008 85,367 85,384 77,798 72,492 71,969 73,436 74,114 73,912 74,684 3,025 18,374 2009 83,773 75,857 70,905 72,267 72,490 72,077 71,003 71,517 3,681 13,294 2010 91,191 85,498 83,724 82,287 82,145 82,087 80,920 5,141 7,778 2011 86,409 76,038 75,390 74,372 73,647 71,423 6,088 5,673 2012 83,146 80,470 78,644 75,226 68,017 7,407 4,706 2013 74,183 75,815 70,772 67,841 9,541 4,411 2014 83,084 75,550 72,624 16,145 5,824 2015 83,897 78,968 31,995 5,116 2016 86,935 48,102 3,153 Total $ 752,597 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of For the Years Ended December 31, Accident Year 2007* 2008* 2009* 2010* 2011* 2012* 2013* 2014* 2015* 2016 2007 $ 22,008 $ 37,569 $ 50,184 $ 58,978 $ 65,026 $ 68,652 $ 70,605 $ 72,044 $ 73,180 $ 74,880 2008 18,852 34,624 43,206 51,077 58,043 62,087 64,840 66,629 67,329 2009 15,389 28,725 41,424 49,895 55,391 61,277 63,039 64,755 2010 16,473 31,819 46,746 57,354 65,557 69,091 70,369 2011 13,848 31,943 41,814 52,003 56,791 60,706 2012 13,862 27,574 38,826 49,585 55,194 2013 12,794 22,743 32,474 42,504 2014 11,201 26,587 36,220 2015 11,979 23,488 2016 12,733 Total $ 508,178 All outstanding liabilities before 2007, net of reinsurance* 19,382 Liabilities for claims and claim adjustment $ 263,801 * Unaudited supplemental information Commercial Multi-Peril Incurred Claims and Allocated Claim Adjustment Expenses, Net of As of For the Years Ended December 31, IBNR Plus Cumulative Accident Year 2007* 2008* 2009* 2010* 2011* 2012* 2013* 2014* 2015* 2016 2007 $ 43,834 $ 40,324 $ 39,877 $ 39,215 $ 39,309 $ 38,158 $ 38,218 $ 38,078 $ 38,243 $ 37,861 $ 684 3,290 2008 40,640 39,231 37,105 37,825 37,034 35,594 36,141 37,605 37,298 1,061 3,831 2009 41,027 38,666 36,610 35,354 34,884 34,381 34,529 34,079 989 3,512 2010 41,116 37,736 40,243 37,520 35,914 37,839 37,215 1,294 3,583 2011 42,185 40,825 39,037 38,160 38,456 36,945 1,308 3,552 2012 35,169 28,548 26,805 23,258 23,385 1,206 2,704 2013 33,979 27,592 27,867 26,970 2,653 2,188 2014 36,852 31,220 34,911 4,962 2,229 2015 33,997 31,488 9,814 2,003 2016 38,114 20,761 3,069 Total $ 338,266 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of For the Years Ended December 31, Accident Year 2007* 2008* 2009* 2010* 2011* 2012* 2013* 2014* 2015* 2016 2007 $ 11,548 $ 17,625 $ 21,869 $ 26,682 $ 31,080 $ 34,386 $ 35,217 $ 35,738 $ 36,054 $ 36,474 2008 10,083 17,357 20,638 25,415 29,900 32,187 34,321 34,847 35,270 2009 11,101 17,248 21,660 25,779 30,272 32,150 32,623 32,842 2010 12,511 17,490 22,135 27,152 31,378 33,384 34,888 2011 13,092 18,390 22,616 28,291 30,458 32,692 2012 11,525 14,454 16,263 18,670 20,716 2013 9,374 12,723 15,426 18,406 2014 12,001 16,484 20,199 2015 9,820 12,956 2016 11,327 Total $ 255,770 All outstanding liabilities before 2007, net of reinsurance* 5,763 Liabilities for claims and claim adjustment $ 88,259 * Unaudited supplemental information Homeowners Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance As of For the Years Ended December 31, IBNR Plus Cumulative Accident Year 2007* 2008* 2009* 2010* 2011* 2012* 2013* 2014* 2015* 2016 2007 $ 127,373 $ 125,628 $ 124,041 $ 123,879 $ 123,950 $ 123,747 $ 123,681 $ 123,619 $ 123,668 $ 123,624 $ — 22,811 2008 191,926 198,128 198,351 198,578 197,066 196,987 196,777 197,210 197,004 86 42,646 2009 183,437 178,420 179,249 177,534 177,798 177,989 178,372 178,073 130 31,483 2010 206,606 200,318 198,111 198,029 197,443 197,675 197,465 225 37,066 2011 203,301 200,356 198,757 197,581 197,381 197,451 335 38,748 2012 181,284 177,664 175,523 175,509 175,178 464 30,972 2013 152,208 149,080 149,272 148,231 440 19,997 2014 132,651 131,634 130,287 690 18,115 2015 125,430 124,197 1,552 17,583 2016 147,262 9,391 19,917 Total $ 1,618,772 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Years Ended December 31, Accident Year 2007* 2008* 2009* 2010* 2011* 2012* 2013* 2014* 2015* 2016 2007 $ 91,413 $ 116,836 $ 119,622 $ 121,596 $ 122,919 $ 123,126 $ 123,295 $ 123,570 $ 123,578 $ 123,591 2008 148,526 189,694 193,653 195,290 195,936 196,132 196,358 196,546 196,896 2009 142,781 170,372 173,985 175,220 176,588 176,985 177,428 177,615 2010 149,755 189,046 193,006 195,365 195,714 196,281 196,419 2011 160,625 190,946 194,237 195,327 196,575 196,628 2012 143,797 169,415 171,842 173,170 173,676 2013 115,605 140,309 145,152 146,650 2014 96,300 122,601 126,245 2015 86,617 114,696 2016 105,415 Total $ 1,557,831 All outstanding liabilities before 2007, net of reinsurance* 315 Liabilities for claims and claim adjustment expenses, $ 61,256 * Unaudited supplemental information Short Tail Property Incurred Claims and As of For the Years Ended December 31, IBNR Plus Cumulative Accident Year 2015* 2016 2015 202,310 199,957 315 59,375 2016 — 215,492 (3,433 ) 61,535 Total $ 415,449 Cumulative Paid Claims and Allocated For the Years Ended Accident Year 2015* 2016 2015 182,772 198,140 2016 — 192,325 Total $ 390,465 All outstanding liabilities before 2015, net of reinsurance* 1,104 Liabilities for claims and claim adjustment expenses, net of reinsurance $ 26,088 * Unaudited supplemental information Credit Incurred Claims and As of For the Years Ended December 31, IBNR Plus Cumulative Accident Year 2015* 2016 2015 46,540 46,367 — 34,211 2016 — 75,841 8,584 39,877 Total $ 122,208 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Accident Year For the Years Ended December 31, 2015* 2016 2015 34,499 46,367 2016 — 59,765 Total $ 106,132 All outstanding liabilities before 2015, net of reinsurance* — Liabilities for claims and claim adjustment expenses, net of reinsurance $ 16,076 * Unaudited supplemental information Accident and Health Reserving Methodology Completion Factor Approach—This method assumes that the historical claim patterns will be an accurate representation of unpaid claim liabilities. An estimate of the unpaid claims is calculated by subtracting period-to-date period-to-date Tabular Claims Reserves—This method is used to calculate the reserves for disability income blocks of business. These reserves rely on published valuation continuance tables created using industry experience regarding assumptions of continued morbidity and subsequent recovery. Reserves are calculated by applying these continuance tables, along with appropriate company experience adjustments, to the stream of contractual benefit payments. These expected benefit payments are discounted at the required interest rate. Future Policy Benefits—Reserves are equal to the aggregate of the present value of expected future benefit payments, less the present value of expected future premiums. Morbidity and termination assumptions are based on our experience or published valuation tables when available and appropriate. Premium Deficiency Reserves—Deficiency reserves are established when the expected future claim payments and expenses for a classification of policies are in excess of the expected premiums for these policies. The determination of a deficiency reserve takes into consideration the likelihood of premium rate increases, the timing of these increases, and the expected benefit utilization patterns. We have established premium deficiency reserves for portions of the major medical business and the long-term care business that are in run-off. There is no expected development on reported claims in the health blocks. Claim frequency is determined by totaling the number of unique claim numbers during the period as each unique claim number represents a claim event for an individual claimant. Accident and Health Incurred Claims and Allocated Claim Adjustment Expenses, As of For the Years Ended December 31, IBNR Plus Cumulative Accident Year 2012* 2013* 2014* 2015* 2016 2012 47,085 58,082 54,285 54,193 54,183 3 67,043 2013 — 40,970 51,725 46,940 46,995 5 63,614 2014 — — 38,102 67,545 62,802 10 51,456 2015 — — — 34,069 45,167 3,789 44,572 2016 — — — — 36,198 11,002 35,709 Total $ 245,345 Cumulative Paid Claims and Allocated Claim For the Years Ended December 31, Accident Year 2012* 2013* 2014* 2015* 2016 2012 32,701 54,252 54,094 54,115 54,120 2013 — 28,071 46,780 46,860 46,939 2014 — — 25,436 62,632 62,678 2015 — — — 23,574 41,491 2016 — — — — 24,357 Total $ 229,585 All outstanding liabilities before 2012, net of reinsurance* 7,308 Liabilities for claims and claim adjustment expenses, net of reinsurance $ 23,068 * Unaudited supplemental information The following table is supplementary information. 10 year average annual percentage payout of incurred claims is shown below: Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance Years 1 2 3 4 5 6 7 8 9 10 Auto Liability 35.5 % 28.1 % 15.5 % 9.6 % 5.2 % 2.5 % 0.8 % 0.5 % 0.5 % 1.8 % Non-Auto 19.9 % 19.4 % 15.2 % 13.1 % 8.3 % 5.6 % 2.5 % 2.2 % 1.2 % 12.6 % Commercial Multi-Peril 33.8 % 14.3 % 10.7 % 12.5 % 10.5 % 6.4 % 3.3 % 1.1 % 1.0 % 6.4 % Homeowners 76.2 % 18.5 % 2.2 % 0.9 % 0.5 % 0.2 % 0.1 % 0.1 % 0.1 % 1.2 % Short Tail Property 90.3 % 9.7 % 0.0 % 0.0 % 0.0 % 0.0 % 0.0 % 0.0 % 0.0 % 0.0 % Credit 76.6 % 23.4 % 0.0 % 0.0 % 0.0 % 0.0 % 0.0 % 0.0 % 0.0 % 0.0 % |