SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): April 7, 2004
NTL INCORPORATED
(Exact name of registrant as specified in its charter)
Delaware |
| File No. 000-22616 |
| 52-1822078 |
(State of |
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909 Third Avenue, Suite 2863, | ||||
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Registrant’s telephone number, including |
TABLE OF CONTENTS
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Exhibit 99.1 |
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Item 5. Other Events.
Exhibits
99.1 Press Release, dated April 7, 2004
On April 7, 2004, NTL Incorporated issued a press release announcing the consolidation over the next 18 months of its 13 customer service call centers, which support NTL’s UK home division, into three call centers equipped for growth. Following an internal review, three specialist call centers will be retained and developed and will be supported by four sales and customer support sites, all located throughout the UK. As part of the consolidation, NTL intends to make additional investments in technology and training in order to streamline processes and generate efficiencies. As a result of these investments, NTL expects that in the medium term it will be able to deliver a higher level of customer service with up to 1,500 fewer positions.
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Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
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| NTL INCORPORATED | ||
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Dated: April 7, 2004 |
| By: | /s/ Scott E. Schubert |
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| Name: Scott E. Schubert | |
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| Title: Chief Financial Officer |
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