LOANS AND LEASES, NET | Total Past Current Total Loans and Leases > 89 Days Past Due and Accruing Non-accrual balance Total (Dollars in Thousands) Loans held for sale $ — $ — $ — $ — $ 183,577 $ 183,577 $ — $ — $ — National Lending Term lending $ 11,900 $ 3,851 $ 6,390 $ 22,141 $ 783,182 $ 805,323 $ 266 $ 16,274 $ 16,540 Asset based lending 17 — — 17 182,402 182,419 — — — Factoring — — — — 281,173 281,173 — 1,096 1,096 Lease financing 194 9,746 6,882 16,822 264,262 281,084 4,344 3,583 7,927 Insurance premium finance 1,227 748 2,364 4,339 333,601 337,940 2,364 — 2,364 SBA/USDA — — 1,027 1,027 317,360 318,387 427 600 1,027 Other commercial finance — — — — 101,658 101,658 — — — Commercial finance 13,338 14,345 16,663 44,346 2,263,638 2,307,984 7,401 21,553 28,954 Consumer credit products 377 358 499 1,233 88,576 89,809 499 — 499 Other consumer finance 600 536 373 1,509 132,833 134,342 373 — 373 Consumer finance 977 894 872 2,743 221,408 224,151 872 — 872 Tax services — — 1,743 1,743 1,323 3,066 1,743 — 1,743 Warehouse finance — — — — 293,375 293,375 — — — Total National Lending 14,315 15,239 19,278 48,832 2,779,744 2,828,576 10,016 21,553 31,569 Community Banking Commercial real estate and operating — — 630 630 456,741 457,371 50 580 630 Consumer one-to-four family real estate and other 905 114 50 1,069 15,417 16,486 — 50 50 Agricultural real estate and operating — — 1,769 1,769 9,938 11,707 — 1,769 1,769 Total Community Banking 905 114 2,449 3,468 482,096 485,564 50 2,399 2,449 Total loans and leases held for investment 15,220 15,353 21,727 52,300 3,261,840 3,314,140 10,066 23,952 34,018 Total loans and leases $ 15,220 $ 15,353 $ 21,727 $ 52,300 $ 3,445,417 $ 3,497,717 $ 10,066 $ 23,952 $ 34,018 Accruing and Non-accruing Loans and Leases Non-performing Loans and Leases Fiscal Year Ended September 30, 2019 30-59 Days 60-89 Days > Total Past Current Total Loans and Leases > 89 Days Past Due and Accruing Non-accrual balance Total (Dollars in Thousands) Loans held for sale $ 1,122 $ 755 $ 964 $ 2,841 $ 145,936 $ 148,777 $ 964 $ — $ 964 National Lending Term lending 2,162 910 14,098 17,170 624,572 641,742 2,241 12,146 14,387 Asset based lending — — — — 250,465 250,465 — — — Factoring — — — — 296,507 296,507 — 1,669 1,669 Lease financing 1,160 1,134 1,736 4,030 173,885 177,915 1,530 308 1,838 Insurance premium finance 1,999 2,881 3,807 8,687 352,418 361,105 3,807 — 3,807 SBA/USDA 83 — 255 338 88,493 88,831 — 255 255 Other commercial finance — — — — 99,665 99,665 — — — Commercial finance 5,404 4,925 19,896 30,225 1,886,005 1,916,230 7,578 14,378 21,956 Consumer credit products 627 557 239 1,423 105,371 106,794 239 — 239 Other consumer finance 932 1,005 1,078 3,015 158,389 161,404 1,078 — 1,078 Consumer finance 1,559 1,562 1,317 4,438 263,760 268,198 1,317 — 1,317 Tax services — — 2,240 2,240 — 2,240 2,240 — 2,240 Warehouse finance — — — — 262,924 262,924 — — — Total National Lending 6,963 6,487 23,453 36,903 2,412,689 2,449,592 11,135 14,378 25,513 Community Banking Commercial real estate and operating 565 — — 565 883,367 883,932 — — — Consumer one-to-four family real estate and other 458 — 9 467 258,958 259,425 — 44 44 Agricultural real estate and operating 49 — — 49 58,415 58,464 — — — Total Community Banking 1,072 — 9 1,081 1,200,740 1,201,821 — 44 44 Total loans and leases held for investment $ 8,035 $ 6,487 $ 23,462 $ 37,984 $ 3,613,429 $ 3,651,413 $ 11,135 $ 14,422 $ 25,557 Total loans and leases $ 9,157 $ 7,242 $ 24,426 $ 40,825 $ 3,759,365 $ 3,800,190 $ 12,099 $ 14,422 $ 26,521 Non-accruing loans and leases were $24.0 million and $14.4 million at September 30, 2020 and 2019, respectively. There were $10.1 million and $12.1 million in accruing loans and leases delinquent 90 days or more at September 30, 2020 and 2019, respectively. For the fiscal year ended September 30, 2020, gross interest income, which would have been recorded had the non-accruing loans and leases been current in accordance with their original terms, was insignificant, none of which was included in interest income. Certain loans and leases 89 days or more past due as to interest or principal continue to accrue because they are (1) well-secured and in the process of collection or (2) one-to-four family real estate loans or consumer loans exempt under regulatory rules from being classified as non-accrual until later delinquency, usually 120 days past due. When analysis of borrower operating results and financial condition indicates that underlying cash flows of the borrower’s business are not adequate to meet its debt service requirements, the loan is evaluated for impairment. Often, this is associated with a delay or shortfall in scheduled payments, as described above. Impaired loans and leases at September 30, 2020 and 2019 were as follows: September 30, 2020 Recorded Unpaid Principal Specific Loans and leases without a specific valuation allowance National Lending (Dollars in Thousands) Term lending $ 17,349 $ 18,823 $ — Asset based lending 3,914 3,914 — Factoring 3,892 4,967 — Lease financing 1,797 1,805 — SBA/USDA 1,436 2,263 — Commercial finance 28,388 31,772 — Other consumer finance 1,987 2,104 — Consumer finance 1,987 2,104 — Total National Lending 30,375 33,876 — Community Banking Consumer one-to-four family real estate and other 104 104 — Agricultural real estate and operating 6,421 6,421 — Total Community Banking 6,525 6,525 — Total $ 36,900 $ 40,401 $ — Loans and leases with a specific valuation allowance National Lending Term lending $ 8,736 $ 8,736 $ 3,155 Asset based lending 1,403 1,403 355 Factoring 1,179 1,191 274 Lease financing 2,900 2,900 1,194 Commercial finance 14,218 14,230 4,978 Total National Lending 14,218 14,230 4,978 Community Banking Commercial real estate and operating 160 160 141 Total Community Banking 160 160 141 Total $ 14,378 $ 14,390 $ 5,119 September 30, 2019 Recorded Unpaid Principal Specific Loans and leases without a specific valuation allowance National Lending (Dollars in Thousands) Term lending $ 12,644 $ 13,944 $ — Asset based lending 378 378 — Factoring 1,563 2,638 — Lease financing 1,062 1,062 — SBA/USDA 2,595 2,595 — Commercial finance 18,242 20,617 — Other consumer finance 1,472 1,539 — Consumer finance 1,472 1,539 — Total National Lending 19,714 22,156 — Community Banking Commercial real estate and operating 258 258 — Consumer one-to-four family real estate and other 100 100 — Agricultural real estate and operating 2,985 2,985 — Total Community Banking 3,343 3,343 — Total $ 23,057 $ 25,499 $ — Loans and leases with a specific valuation allowance National Lending Term lending $ 6,924 $ 6,951 $ 450 Factoring 2,261 3,601 1,262 Lease financing 151 151 112 SBA/USDA 1,246 1,246 51 Commercial finance 10,582 11,949 1,875 Total National Lending 10,582 11,949 1,875 Total $ 10,582 $ 11,949 $ 1,875 The following table provides the average recorded investment in impaired loans and leases for the fiscal years ended: Fiscal Year Ended September 30, 2020 2019 (Dollars in Thousands) Average Recognized Interest Income Average Recognized Interest Income National Lending Term lending $ 26,126 $ 386 $ 6,119 $ 344 Asset based lending 1,339 — 1,347 — Factoring 4,075 13 4,751 5 Lease financing 3,370 16 3,313 17 SBA/USDA 3,164 — 639 — Commercial finance 38,074 415 16,169 $ 366 Other consumer finance 1,860 143 1,207 67 Consumer finance 1,860 143 1,207 67 Total National Lending 39,934 558 17,376 433 Community Banking Commercial real estate and operating 466 27 269 14 Consumer one-to-four family real estate and other 114 10 172 6 Agricultural real estate and operating 2,949 (74) 1,483 107 Total Community Banking 3,529 (37) 1,924 127 Total loans and leases $ 43,463 $ 521 $ 19,300 $ 560 The Company’s troubled debt restructurings ("TDRs") typically involve forgiving a portion of interest or principal on existing loans, making loans at a rate materially less than current market rates, or extending the term of the loan. There were $9.5 million of National Lending loans and leases and $5.2 million of Community Banking loans that were modified in a TDR during the fiscal year ended September 30, 2020, all of which were modified to extend the term of the loan. There were $2.9 million of National Lending loans and leases and $2.5 million of Community Banking loans that were modified in a TDR during the fiscal year ended September 30, 2019. During the fiscal year ended September 30, 2020, the Company had $3.9 million of National Lending loans and $3.3 million of Community Banking loans that were modified in a TDR within the previous 12 months and for which there was a payment default. During the fiscal year ended September 30, 2019, the Company had $0.9 million of Community Banking loans and $0.2 million of National Lending loans or leases that were modified in a TDR within the previous 12 months and for which there was a payment default. TDR net charge-offs and the impact of TDRs on the Company's allowance for loan and lease losses were insignificant during the fiscal years ended September 30, 2020 and September 30, 2019." id="sjs-B4">LOANS AND LEASES, NET Loans and Leases Loans and leases consist of the following: (Dollars in Thousands) September 30, 2020 September 30, 2019 National Lending Term lending (1) $ 805,323 $ 641,742 Asset based lending (1) 182,419 250,465 Factoring 281,173 296,507 Lease financing (1) 281,084 177,915 Insurance premium finance 337,940 361,105 SBA/USDA (2) 318,387 88,831 Other commercial finance 101,658 99,665 Commercial finance 2,307,984 1,916,230 Consumer credit products 89,809 106,794 Other consumer finance 134,342 161,404 Consumer finance 224,151 268,198 Tax services 3,066 2,240 Warehouse finance 293,375 262,924 Total National Lending 2,828,576 2,449,592 Community Banking Commercial real estate and operating 457,371 883,932 Consumer one-to-four family real estate and other 16,486 259,425 Agricultural real estate and operating 11,707 58,464 Total Community Banking 485,564 1,201,821 Total loans and leases 3,314,140 3,651,413 Net deferred loan origination fees 8,625 7,434 Total gross loans and leases 3,322,765 3,658,847 Allowance for loan and lease losses (56,188) (29,149) Total loans and leases, net (3) $ 3,266,577 $ 3,629,698 (1) The Company has updated the presentation of its loan and lease table beginning in the fiscal 2020 first quarter. The new presentation includes a new category called term lending. Certain balances previously included in the asset based lending and lease financing categories have been reclassified into the new term lending category during the fiscal 2020 first quarter. Prior period balances have been conformed to the new presentation. (2) The Company is participating in the Paycheck Protection Program which is being administered by the Small Business Administration ("SBA"). As of September 30, 2020, the Company had 689 loans outstanding with a total of $219.0 million in loan balances that were originated as part of the program. (3) As of September 30, 2020, the remaining balance of acquired loans and leases from the acquisition of Crestmark Bancorp, Inc. ("Crestmark") and its bank subsidiary, Crestmark Bank (the "Crestmark Acquisition") was $149.1 million and the remaining balances of the credit and interest rate mark discounts related to the acquired loans and leases held for investment were $2.8 million and $2.3 million, respectively. On August 1, 2018, the Company acquired loans and leases from the Crestmark Acquisition totaling $1.06 billion and recorded related credit and interest rate mark discounts of $12.3 million and $6.0 million, respectively. During the fiscal year ended September 30, 2020, the Company transferred $542.1 million of Community Banking loans to held for sale. During the fiscal year ended September 30, 2019, the Company transferred $100.0 million of consumer credit product loans to held for sale During the fiscal years ended September 30, 2020 and 2019, the Company originated $98.8 million and $171.3 million, respectively, of SBA/USDA and consumer credit product loans as held for sale. The Company sold held for sale loans resulting in proceeds of $590.8 million and gains on sale of $7.7 million during the fiscal year ended September 30, 2020. The Company sold held for sale loans resulting in proceeds of $125.4 million and gains on sale of $5.1 million during the fiscal year ended September 30, 2019. Loans purchased and sold by portfolio segment, including participation interests, for the fiscal years ended September 30, 2020 and 2019 were as follows: Fiscal Year Ended (Dollars in Thousands) September 30, 2020 September 30, 2019 Loans Purchased Loans held for sale: Total National Lending $ — $ 15,443 Loans held for investment: Total National Lending 132,530 235,918 Total Community Banking 18,905 26,704 Total purchases 151,435 278,065 Loans Sold Loans held for sale: Total National Lending 183,508 121,071 Total Community Banking 407,296 — Loans held for investment: Total Community Banking 9,991 13,069 Total sales $ 600,795 $ 134,140 Leasing Portfolio Effective October 1, 2019, the Company adopted ASU 2016-02, Leases (Topic 842) and related ASUs on a modified retrospective basis, electing the practical expedients and optional transition method. As such, the following leasing disclosures include information at, or for the year ended September 30, 2020. The net investment in direct financing and sales-type leases was comprised of the following: September 30, 2020 September 30, 2019 (Dollars in Thousands) Carrying Amount $ 299,487 $ 191,733 Unguaranteed residual assets 17,203 13,353 Unamortized initial direct costs 2,078 1,790 Unearned income (35,606) (27,171) Total investment in direct financing and sales-type leases $ 283,162 $ 179,705 The carrying amount of direct financing and sales-type leases subject to residual value guarantees was $8.7 million at September 30, 2020. The components of total lease income were as follows: Fiscal Year Ended (Dollars in Thousands) September 30, 2020 Interest income - loans and leases Interest income on net investments in direct financing and sales-type leases $ 18,300 Leasing and equipment finance noninterest income Lease income from operating lease payments 44,319 Profit (loss) recorded on commencement date on sales-type leases 2,152 Other (1) 4,357 Total leasing and equipment finance noninterest income 50,828 Total lease income $ 69,128 (1) Other leasing and equipment finance noninterest income consists of gains (losses) on sales of leased equipment, fees and service charges on leases and gains (losses) on sales of leases. Undiscounted future minimum lease payments receivable for direct financing and sales-type leases and a reconciliation to the carrying amount recorded were as follows: (Dollars in Thousands) As of September 30, 2020 2021 $ 107,558 2022 87,775 2023 58,906 2024 33,059 2025 10,097 Thereafter 2,092 Equipment under leases not yet commenced — Total undiscounted future minimum lease payments receivable for direct financing and sales-type leases 299,487 Third-party residual value guarantees — Total carrying amount of direct financing and sales-type leases $ 299,487 The Company did not record any contingent rental income from sales-type and direct financing leases in the fiscal year ended September 30, 2020. During the Company's fiscal 2020 second quarter, the COVID-19 pandemic began impacting global and US markets and macroeconomic conditions, and continues to have an impact. Although the ultimate impact of the pandemic on the Company's loan and lease portfolio is difficult to predict, management performed an evaluation of the loan and lease portfolio in order to assess the impact on repayment sources and underlying collateral that could result in additional losses. The framework for the analysis was based on the Company's then-current ALLL methodology with additional considerations. From this impact assessment, additional reserve levels were estimated by increasing qualitative factors. The additional reserves were estimated for loans that were granted short-term payment deferrals related to financial stress stemming from the COVID-19 pandemic along with other loans within certain industries that were considered higher risk for credit loss (e.g. transportation, hospitality, travel, entertainment and retail). Based on the Company's ongoing assessment of the COVID-19 pandemic, the Company recognized an additional provision for loan and lease losses of $26.4 million during the fiscal year ended September 30, 2020. The Company will continue to assess the impact to their customers and businesses as a result of COVID-19 and refine their estimate as more information becomes available. Annual activity in the allowance for loan and lease losses was as follows: Fiscal Year Ended September 30, 2020 2019 2018 (Dollars in Thousands) Beginning balance $ 29,149 $ 13,040 $ 7,534 Provision for loan and lease losses 64,776 55,650 29,433 Recoveries 4,024 3,313 2,037 Charge-offs (41,761) (42,854) (25,964) Ending balance $ 56,188 $ 29,149 $ 13,040 Activity in the allowance for loan and lease losses and balances of loans and leases by portfolio segment for the fiscal years ended September 30, 2020 and 2019 were as follows: Allowance for loan and lease losses: Beginning balance Provision (recovery) for loan and lease losses Charge-offs Recoveries Ending balance Fiscal Year Ended September 30, 2020 National Lending (Dollars in Thousands) Term lending $ 5,533 $ 19,796 $ (10,458) $ 340 $ 15,211 Asset based lending 2,437 (1,036) (42) 47 1,406 Factoring 3,261 (245) (915) 926 3,027 Lease financing 1,275 6,105 (728) 371 7,023 Insurance premium finance 1,024 2,489 (2,004) 620 2,129 SBA/USDA 383 2,688 (2,131) — 940 Other commercial finance 683 (501) — — 182 Commercial finance 14,596 29,296 (16,278) 2,304 29,918 Consumer credit products 1,044 (199) — — 845 Other consumer finance 5,118 (538) (2,649) 890 2,821 Consumer finance 6,162 (737) (2,649) 890 3,666 Tax services — 22,006 (22,834) 830 2 Warehouse finance 263 31 — — 294 Total National Lending 21,021 50,596 (41,761) 4,024 33,880 Community Banking Commercial real estate and operating 6,208 15,659 — — 21,867 Consumer one-to-four family real estate and other 1,053 (755) — — 298 Agricultural real estate and operating 867 (724) — — 143 Total Community Banking 8,128 14,180 — — 22,308 Total $ 29,149 $ 64,776 $ (41,761) $ 4,024 $ 56,188 Allowance for loan and lease losses: Beginning balance Provision (recovery) for loan and lease losses Charge-offs Recoveries Ending balance Fiscal Year Ended September 30, 2019 National Lending (Dollars in Thousands) Term lending $ 89 $ 8,460 $ (4,581) $ 1,565 $ 5,533 Asset based lending 47 2,388 (37) 39 2,437 Factoring 64 5,849 (2,725) 73 3,261 Lease financing 31 1,824 (1,342) 762 1,275 Insurance premium finance 1,031 2,361 (2,689) 321 1,024 SBA/USDA 13 370 — — 383 Other commercial finance 28 655 — — 683 Commercial finance 1,302 21,907 (11,373) 2,760 14,596 Consumer credit products 785 259 — — 1,044 Other consumer finance 2,820 8,563 (6,346) 81 5,118 Consumer finance 3,605 8,822 (6,346) 81 6,162 Tax services — 24,873 (25,095) 222 — Warehouse finance 65 198 — — 263 Total National Lending 4,972 55,800 (42,814) 3,063 21,021 Community Banking Commercial real estate and operating 6,220 (12) — — 6,208 Consumer one-to-four family real estate and other 632 461 (40) — 1,053 Agricultural real estate and operating 1,216 (599) — 250 867 Total Community Banking 8,068 (150) (40) 250 8,128 Total $ 13,040 $ 55,650 $ (42,854) $ 3,313 $ 29,149 The following tables provide details regarding the allowance for loan and lease losses and balances by type of allowance as of September 30, 2020 and 2019. Allowance Loans and Leases Recorded Investment Ending balance: individually evaluated for impairment Ending balance: collectively evaluated for impairment Total Ending balance: individually evaluated for impairment Ending balance: collectively evaluated for impairment Total Fiscal Year Ended September 30, 2020 National Lending (Dollars in Thousands) Term lending $ 3,155 $ 12,056 $ 15,211 $ 26,085 $ 779,238 $ 805,323 Asset based lending 355 1,051 1,406 5,317 177,102 182,419 Factoring 274 2,753 3,027 5,071 276,102 281,173 Lease financing 1,194 5,829 7,023 4,697 276,387 281,084 Insurance premium finance — 2,129 2,129 — 337,940 337,940 SBA/USDA (1) — 940 940 1,436 316,951 318,387 Other commercial finance — 182 182 — 101,658 101,658 Commercial finance 4,978 24,940 29,918 42,606 2,265,378 2,307,984 Consumer credit products — 845 845 — 89,809 89,809 Other consumer finance — 2,821 2,821 1,987 132,355 134,342 Consumer finance — 3,666 3,666 1,987 222,164 224,151 Tax services — 2 2 — 3,066 3,066 Warehouse finance — 294 294 — 293,375 293,375 Total National Lending 4,978 28,902 33,880 44,593 2,783,983 2,828,576 Community Banking Commercial real estate and operating 141 21,726 21,867 160 457,211 457,371 Consumer one-to-four family real estate and other — 298 298 104 16,382 16,486 Agricultural real estate and operating — 143 143 6,421 5,286 11,707 Total Community Banking 141 22,167 22,308 6,685 478,879 485,564 Total $ 5,119 $ 51,069 $ 56,188 $ 51,278 $ 3,262,862 $ 3,314,140 (1) The ending balance collectively evaluated for impairment includes $219.0 million of loan balances that were originated as part of the Company's participation in the PPP. No reserve was applied to these loan balances as of September 30, 2020 as the PPP is administered by the SBA and are fully guaranteed. Allowance Loans and Leases Recorded Investment Ending balance: individually evaluated for impairment Ending balance: collectively evaluated for impairment Total Ending balance: individually evaluated for impairment Ending balance: collectively evaluated for impairment Total Fiscal Year Ended September 30, 2019 National Lending (Dollars in Thousands) Term lending $ 450 $ 5,083 $ 5,533 $ 19,568 $ 622,174 $ 641,742 Asset based lending — 2,437 2,437 378 250,087 250,465 Factoring 1,262 1,999 3,261 3,824 292,683 296,507 Lease financing 112 1,163 1,275 1,213 176,702 177,915 Insurance premium finance — 1,024 1,024 — 361,105 361,105 SBA/USDA 51 332 383 3,841 84,990 88,831 Other commercial finance — 683 683 — 99,665 99,665 Commercial finance 1,875 12,721 14,596 28,824 1,887,406 1,916,230 Consumer credit products — 1,044 1,044 — 106,794 106,794 Other consumer finance — 5,118 5,118 1,472 159,932 161,404 Consumer finance — 6,162 6,162 1,472 266,726 268,198 Tax services — — — — 2,240 2,240 Warehouse finance — 263 263 — 262,924 262,924 Total National Lending 1,875 19,146 21,021 30,296 2,419,296 2,449,592 Community Banking Commercial real estate and operating — 6,208 6,208 258 883,674 883,932 Consumer one-to-four family real estate and other — 1,053 1,053 100 259,325 259,425 Agricultural real estate and operating — 867 867 2,985 55,479 58,464 Total Community Banking — 8,128 8,128 3,343 1,198,478 1,201,821 Total $ 1,875 $ 27,274 $ 29,149 $ 33,639 $ 3,617,774 $ 3,651,413 In response to the ongoing COVID-19 pandemic, the Company allowed modifications, such as payment deferrals and temporary forbearance, to credit-worthy borrowers who are experiencing temporary hardship due to the effects of COVID-19. Accordingly, if all payments were less than 30 days past due prior to the onset of the pandemic effects, the loan or lease will not be reported as past due during the deferral or forbearance period. As of September 30, 2020, $170.0 million of loan and lease that were granted deferral payments by the Company were still in their deferment period. These modifications consisted solely of payment deferrals ranging from 30 days to six months. These modifications are in line with applicable regulatory guidelines and, therefore, they are not reported as troubled-debt restructurings. In addition, the Company has made other COVID-19 related modifications, of which $23.3 million were still active as of September 30, 2020. The majority of the other modifications were related to adjusting the type or amount of the customer's payments. The Company elected to accrue and recognize interest income on these modifications during the payment deferral period. Federal regulations provide for the classification of loans and other assets such as debt and equity securities considered by the Bank's regulator, the OCC, to be of lesser quality as “substandard,” “doubtful” or “loss.” The loan classification and risk rating definitions are as follows: Pass- A pass asset is of sufficient quality in terms of repayment, collateral and management to preclude a special mention or an adverse rating. Watch- A watch asset is generally a credit performing well under current terms and conditions but with identifiable weakness meriting additional scrutiny and corrective measures. Watch is not a regulatory classification but can be used to designate assets that are exhibiting one or more weaknesses that deserve management’s attention. These assets are of better quality than special mention assets. Special Mention- Special mention assets are a credit with potential weaknesses deserving management’s close attention and, if left uncorrected, may result in deterioration of the repayment prospects for the asset. Special mention assets are not adversely classified and do not expose an institution to sufficient risk to warrant adverse classification. Special mention is a temporary status with aggressive credit management required to garner adequate progress and move to watch or higher. The adverse classifications are as follows: Substandard- A substandard asset is inadequately protected by the net worth and/or repayment ability or by a weak collateral position. Assets so classified will have well-defined weaknesses creating a distinct possibility the Bank will sustain some loss if the weaknesses are not corrected. Loss potential does not have to exist for an asset to be classified as substandard. Doubtful- A doubtful asset has weaknesses similar to those classified substandard, with the degree of weakness causing the likely loss of some principal in any reasonable collection effort. Due to pending factors, the asset’s classification as loss is not yet appropriate. Loss- A loss asset is considered uncollectible and of such little value that the asset’s continuance on the Bank’s balance sheet is no longer warranted. This classification does not necessarily mean an asset has no recovery or salvage value leaving room for future collection efforts. Loans and leases, or portions thereof, are charged off when collection of principal becomes doubtful. Generally, this is associated with a delay or shortfall in payments of 210 days or more for commercial insurance premium finance, 180 days or more for the purchased student loan portfolios, 120 days or more for consumer credit products and leases, and 90 days or more for community banking loans and commercial finance loans. Action is taken to charge off ERO loans if such loans have not been collected by the end of June and taxpayer advance loans if such loans have not been collected by the end of the calendar year. Non-accrual loans and troubled debt restructurings are generally considered impaired. The Company recognizes that concentrations of credit may naturally occur and may take the form of a large volume of related loans and leases to an individual, a specific industry, or a geographic location. Credit concentration is a direct, indirect, or contingent obligation that has a common bond where the aggregate exposure equals or exceeds a certain percentage of the Company’s Tier 1 Capital plus the Allowance for Loan and Lease Losses. Beginning in the fiscal 2020 first quarter the Company implemented changes to the risk rating approach on certain commercial finance portfolios as part of a streamlining process to provide a more consistent risk rating approach across all of its lending portfolios. Based upon a study of the Company's special mention commercial finance loans and leases, the Company determined that approximately $117.0 million of those loans and leases should be rated as watch under the new approach. Prior to the fiscal 2020 first quarter, none of the Company's commercial finance loans and leases were rated as watch. Based on Meta's allowance methodology, these changes in risk ratings did not have a direct impact on the allowance for loan and lease losses. The aggregate balance of watch and special mention loans and leases within the commercial finance portfolio increased to $209.6 million at September 30, 2020, compared to $145.0 million at September 30, 2019. The Company has various portfolios of consumer finance and tax services loans that present unique risks. Due to the unique risks associated with these portfolios, the Company monitors other credit quality indicators in their evaluation of the appropriateness of the allowance for loan losses on these portfolios, and as such, these loans are not included in the asset classification table below, beginning in the fiscal 2020 first quarter. The September 30, 2019 asset classification table has been conformed to the current presentation. The outstanding balances of consumer finance loans and tax services loans were $224.2 million and $3.1 million at September 30, 2020, respectively, and $268.2 million and $2.2 million at September 30, 2019, respectively. The asset classification of loans and leases were as follows: Asset Classification Pass Watch Special Mention Substandard Doubtful Total Fiscal Year Ended September 30, 2020 National Lending (Dollars in Thousands) Term lending $ 725,101 $ 29,637 $ 24,501 $ 21,249 $ 4,835 $ 805,323 Asset based lending 102,013 62,512 12,577 5,317 — 182,419 Factoring 217,245 45,200 13,657 5,071 — 281,173 Lease financing 264,700 8,879 2,808 4,148 549 281,084 Insurance premium finance 336,364 284 222 701 369 337,940 SBA/USDA 308,549 8,328 74 1,436 — 318,387 Other commercial finance 100,727 931 — — — 101,658 Commercial finance 2,054,699 155,771 53,839 37,922 5,753 2,307,984 Warehouse finance 293,375 — — — — 293,375 Total National Lending 2,348,074 155,771 53,839 37,922 5,753 2,601,359 Community Banking Commercial real estate and operating 336,236 98,295 4,049 18,211 580 457,371 Consumer one-to-four family real estate and other 15,648 41 609 188 — 16,486 Agricultural real estate and operating 1,526 — 4,930 5,251 — 11,707 Total Community Banking 353,410 98,336 9,588 23,650 580 485,564 Total loans and leases $ 2,701,484 $ 254,107 $ 63,427 $ 61,572 $ 6,333 $ 3,086,923 Asset Classification Pass Watch Special Mention Substandard Doubtful Total Fiscal Year Ended September 30, 2019 National Lending (Dollars in Thousands) Term lending $ 585,382 $ — $ 36,792 $ 19,024 $ 544 $ 641,742 Asset based lending 192,427 — 57,660 378 — 250,465 Factoring 256,048 — 36,635 3,824 — 296,507 Lease financing 171,785 — 4,917 1,213 — 177,915 Insurance premium finance 361,105 — — — — 361,105 SBA/USDA 76,609 — 8,381 3,841 — 88,831 Other commercial finance 99,057 — 608 — — 99,665 Commercial finance 1,742,413 — 144,993 28,280 544 1,916,230 Warehouse finance 262,924 — — — — 262,924 Total National Lending 2,005,337 — 144,993 28,280 544 2,179,154 Community Banking Commercial real estate and operating 875,933 1,494 2,884 3,621 — 883,932 Consumer one-to-four family real estate and other 257,575 946 708 196 — 259,425 Agricultural real estate and operating 39,409 4,631 5,876 8,548 — 58,464 Total Community Banking 1,172,917 7,071 9,468 12,365 — 1,201,821 Total loans and leases $ 3,178,254 $ 7,071 $ 154,461 $ 40,645 $ 544 $ 3,380,975 Past due loans and leases were as follows : Accruing and Non-accruing Loans and Leases Non-performing Loans and Leases Fiscal Year Ended September 30, 2020 30-59 Days 60-89 Days > Total Past Current Total Loans and Leases > 89 Days Past Due and Accruing Non-accrual balance Total (Dollars in Thousands) Loans held for sale $ — $ — $ — $ — $ 183,577 $ 183,577 $ — $ — $ — National Lending Term lending $ 11,900 $ 3,851 $ 6,390 $ 22,141 $ 783,182 $ 805,323 $ 266 $ 16,274 $ 16,540 Asset based lending 17 — — 17 182,402 182,419 — — — Factoring — — — — 281,173 281,173 — 1,096 1,096 Lease financing 194 9,746 6,882 16,822 264,262 281,084 4,344 3,583 7,927 Insurance premium finance 1,227 748 2,364 4,339 333,601 337,940 2,364 — 2,364 SBA/USDA — — 1,027 1,027 317,360 318,387 427 600 1,027 Other commercial finance — — — — 101,658 101,658 — — — Commercial finance 13,338 14,345 16,663 44,346 2,263,638 2,307,984 7,401 21,553 28,954 Consumer credit products 377 358 499 1,233 88,576 89,809 499 — 499 Other consumer finance 600 536 373 1,509 132,833 134,342 373 — 373 Consumer finance 977 894 872 2,743 221,408 224,151 872 — 872 Tax services — — 1,743 1,743 1,323 3,066 1,743 — 1,743 Warehouse finance — — — — 293,375 293,375 — — — Total National Lending 14,315 15,239 19,278 48,832 2,779,744 2,828,576 10,016 21,553 31,569 Community Banking Commercial real estate and operating — — 630 630 456,741 457,371 50 580 630 Consumer one-to-four family real estate and other 905 114 50 1,069 15,417 16,486 — 50 50 Agricultural real estate and operating — — 1,769 1,769 9,938 11,707 — 1,769 1,769 Total Community Banking 905 114 2,449 3,468 482,096 485,564 50 2,399 2,449 Total loans and leases held for investment 15,220 15,353 21,727 52,300 3,261,840 3,314,140 10,066 23,952 34,018 Total loans and leases $ 15,220 $ 15,353 $ 21,727 $ 52,300 $ 3,445,417 $ 3,497,717 $ 10,066 $ 23,952 $ 34,018 Accruing and Non-accruing Loans and Leases Non-performing Loans and Leases Fiscal Year Ended September 30, 2019 30-59 Days 60-89 Days > Total Past Current Total Loans and Leases > 89 Days Past Due and Accruing Non-accrual balance Total (Dollars in Thousands) Loans held for sale $ 1,122 $ 755 $ 964 $ 2,841 $ 145,936 $ 148,777 $ 964 $ — $ 964 National Lending Term lending 2,162 910 14,098 17,170 624,572 641,742 2,241 12,146 14,387 Asset based lending — — — — 250,465 250,465 — — — Factoring — — — — 296,507 296,507 — 1,669 1,669 Lease financing 1,160 1,134 1,736 4,030 173,885 177,915 1,530 308 1,838 Insurance premium finance 1,999 2,881 3,807 8,687 352,418 361,105 3,807 — 3,807 SBA/USDA 83 — 255 338 88,493 88,831 — 255 255 Other commercial finance — — — — 99,665 99,665 — — — Commercial finance 5,404 4,925 19,896 30,225 1,886,005 1,916,230 7,578 14,378 21,956 Consumer credit products 627 557 239 1,423 105,371 106,794 239 — 239 Other consumer finance 932 1,005 1,078 3,015 158,389 161,404 1,078 — 1,078 Consumer finance 1,559 1,562 1,317 4,438 263,760 268,198 1,317 — 1,317 Tax services — — 2,240 2,240 — 2,240 2,240 — 2,240 Warehouse finance — — — — 262,924 262,924 — — — Total National Lending 6,963 6,487 23,453 36,903 2,412,689 2,449,592 11,135 14,378 25,513 Community Banking Commercial real estate and operating 565 — — 565 883,367 883,932 — — — Consumer one-to-four family real estate and other 458 — 9 467 258,958 259,425 — 44 44 Agricultural real estate and operating 49 — — 49 58,415 58,464 — — — Total Community Banking 1,072 — 9 1,081 1,200,740 1,201,821 — 44 44 Total loans and leases held for investment $ 8,035 $ 6,487 $ 23,462 $ 37,984 $ 3,613,429 $ 3,651,413 $ 11,135 $ 14,422 $ 25,557 Total loans and leases $ 9,157 $ 7,242 $ 24,426 $ 40,825 $ 3,759,365 $ 3,800,190 $ 12,099 $ 14,422 $ 26,521 Non-accruing loans and leases were $24.0 million and $14.4 million at September 30, 2020 and 2019, respectively. There were $10.1 million and $12.1 million in accruing loans and leases delinquent 90 days or more at September 30, 2020 and 2019, respectively. For the fiscal year ended September 30, 2020, gross interest income, which would have been recorded had the non-accruing loans and leases been current in accordance with their original terms, was insignificant, none of which was included in interest income. Certain loans and leases 89 days or more past due as to interest or principal continue to accrue because they are (1) well-secured and in the process of collection or (2) one-to-four family real estate loans or consumer loans exempt under regulatory rules from being classified as non-accrual until later delinquency, usually 120 days past due. When analysis of borrower operating results and financial condition indicates that underlying cash flows of the borrower’s business are not adequate to meet its debt service requirements, the loan is evaluated for impairment. Often, this is associated with a delay or shortfall in scheduled payments, as described above. Impaired loans and leases at September 30, 2020 and 2019 were as follows: September 30, 2020 Recorded Unpaid Principal Specific Loans and leases without a specific valuation allowance National Lending (Dollars in Thousands) Term lending $ 17,349 $ 18,823 $ — Asset based lending 3,914 3,914 — Factoring 3,892 4,967 — Lease financing 1,797 1,805 — SBA/USDA 1,436 2,263 — Commercial finance 28,388 31,772 — Other consumer finance 1,987 2,104 — Consumer finance 1,987 2,104 — Total National Lending 30,375 33,876 — Community Banking Consumer one-to-four family real estate and other 104 104 — Agricultural real estate and operating 6,421 6,421 — Total Community Banking 6,525 6,525 — Total $ 36,900 $ 40,401 $ — Loans and leases with a specific valuation allowance National Lending Term lending $ 8,736 $ 8,736 $ 3,155 Asset based lending 1,403 1,403 355 Factoring 1,179 1,191 274 Lease financing 2,900 2,900 1,194 Commercial finance 14,218 14,230 4,978 Total National Lending 14,218 14,230 4,978 Community Banking Commercial real estate and operating 160 160 141 Total Community Banking 160 160 141 Total $ 14,378 $ 14,390 $ 5,119 September 30, 2019 Recorded Unpaid Principal Specific Loans and leases without a specific valuation allowance National Lending (Dollars in Thousands) Term lending $ 12,644 $ 13,944 $ — Asset based lending 378 378 — Factoring 1,563 2,638 — Lease financing 1,062 1,062 — SBA/USDA 2,595 2,595 — Commercial finance 18,242 20,617 — Other consumer finance 1,472 1,539 — Consumer finance 1,472 1,539 — Total National Lending 19,714 22,156 — Community Banking Commercial real estate and operating 258 258 — Consumer one-to-four family real estate and other 100 100 — Agricultural real estate and operating 2,985 2,985 — Total Community Banking 3,343 3,343 — Total $ 23,057 $ 25,499 $ — Loans and leases with a specific valuation allowance National Lending Term lending $ 6,924 $ 6,951 $ 450 Factoring 2,261 3,601 1,262 Lease financing 151 151 112 SBA/USDA 1,246 1,246 51 Commercial finance 10,582 11,949 1,875 Total National Lending 10,582 11,949 1,875 Total $ 10,582 $ 11,949 $ 1,875 The following table provides the average recorded investment in impaired loans and leases for the fiscal years ended: Fiscal Year Ended September 30, 2020 2019 (Dollars in Thousands) Average Recognized Interest Income Average Recognized Interest Income National Lending Term lending $ 26,126 $ 386 $ 6,119 $ 344 Asset based lending 1,339 — 1,347 — Factoring 4,075 13 4,751 5 Lease financing 3,370 16 3,313 17 SBA/USDA 3,164 — 639 — Commercial finance 38,074 415 16,169 $ 366 Other consumer finance 1,860 143 1,207 67 Consumer finance 1,860 143 1,207 67 Total National Lending 39,934 558 17,376 433 Community Banking Commercial real estate and operating 466 27 269 14 Consumer one-to-four family real estate and other 114 10 172 6 Agricultural real estate and operating 2,949 (74) 1,483 107 Total Community Banking 3,529 (37) 1,924 127 Total loans and leases $ 43,463 $ 521 $ 19,300 $ 560 The Company’s troubled debt restructurings ("TDRs") typically involve forgiving a portion of interest or principal on existing loans, making loans at a rate materially less than current market rates, or extending the term of the loan. There were $9.5 million of National Lending loans and leases and $5.2 million of Community Banking loans that were modified in a TDR during the fiscal year ended September 30, 2020, all of which were modified to extend the term of the loan. There were $2.9 million of National Lending loans and leases and $2.5 million of Community Banking loans that were modified in a TDR during the fiscal year ended September 30, 2019. During the fiscal year ended September 30, 2020, the Company had $3.9 million of National Lending loans and $3.3 million of Community Banking loans that were modified in a TDR within the previous 12 months and for which there was a payment default. During the fiscal year ended September 30, 2019, the Company had $0.9 million of Community Banking loans and $0.2 million of National Lending loans or leases that were modified in a TDR within the previous 12 months and for which there was a payment default. TDR net charge-offs and the impact of TDRs on the Company's allowance for loan and lease losses were insignificant during the fiscal years ended September 30, 2020 and September 30, 2019. |