KeyCorp (KEY) 8-K Keycorp Reports Second Quarter 2003 Earnings

Exhibit 99.1

Media Contact:	John Fuller 216.689.8140	Analyst Contact:	Vernon L. Patterson 216.689.0520
Key Media Newsroom:	www.Key.com/newsroom	Investor Relations Information:	www.Key.com/ir

FOR IMMEDIATE RELEASE

KEYCORP REPORTS SECOND QUARTER 2003 EARNINGS

• EPS of $0.53

• Revenue grows from first quarter; net interest margin stable

• Strong core deposit growth

• Continued improvement in asset quality

• Capital strength continues; 3 million shares repurchased

CLEVELAND, July 18, 2003 – KeyCorp (NYSE: KEY) today announced second quarter net income of $225 million, or $0.53 per diluted common share. These results compare with net income of $217 million, or $0.51 per share, for the first quarter of 2003.

     “Key’s second quarter results reflected improved performance trends relative to our first quarter,” said Chairman and Chief Executive Officer Henry L. Meyer III. “In that regard:

• Revenue grew by $52 million in the second quarter from the first quarter, driven by increases in both net interest income and noninterest income.

• Average core deposits increased during the quarter by an annualized 9%.

• Asset quality continued to improve as the level of Key’s nonperforming loans declined for the third consecutive quarter and net loan charge-offs fell to their lowest level since the first quarter of 2001.

     “Over the remainder of the year, I expect improvement in our business fundamentals and modest earnings growth. We will continue to take advantage of opportunities, such as our recently announced acquisition of Newbridge Partners, a growth equity investment management firm based in New York City, to ensure that we are well positioned for the anticipated economic rebound. For the full year, we are comfortable with the current analysts’ consensus estimate for earnings per share of $2.13.”

SUMMARY OF CONSOLIDATED RESULTS

     Taxable-equivalent net interest income improved to $710 million for the second quarter of 2003 from $703 million in the previous quarter. Key’s net interest margin of 3.85% was essentially unchanged from the first quarter, while average earning assets grew by $510 million. The increase in earning assets was due primarily to continued growth in home equity lending and a higher level of securities available for sale. Compared with the second quarter of 2002, taxable-equivalent net interest income decreased by $11 million as the negative effect of a lower net interest margin more than offset the effect of a 2% increase in average earning assets.

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 2

     The combination of a soft economy and significant growth in core deposits was a factor in both comparisons. Over the past twelve months, core deposit growth has exceeded net loan growth. The excess funds have been either invested in securities or used to reduce wholesale funding. Although these actions improved Key’s liquidity, the weak demand for commercial loans has placed pressure on the net interest margin. This pressure is expected to continue as a result of the Federal Reserve’s most recent cut in interest rates in June 2003.

     Key’s noninterest income was $434 million for the second quarter of 2003, up from $397 million for the prior quarter. Improved results from principal investing (up $22 million) and growth in non-yield-related loan fees (up $9 million) were the primary drivers of the increase. Compared with the year-ago quarter, noninterest income decreased by $14 million, reflecting a $27 million decline in income from trust and investment services. Of the $27 million decrease, $14 million is attributable to the June 2002 sale of Key’s 401(k) plan recordkeeping business. The remainder is attributable primarily to a decline over the past year in the market value of assets under management.

     Noninterest expense of $688 million for the second quarter of 2003 was up from $657 million in the prior quarter due primarily to higher incentive compensation accruals, an increase in marketing expense and professional fees incurred to enhance Key’s sales management systems. Compared with the second quarter of 2002, noninterest expense grew by $23 million, or 3%. The largest increases occurred in professional fees and the cost of employee benefits.

ASSET QUALITY

     Key’s provision for loan losses was $125 million for the second quarter of 2003, down from $130 million for the first quarter of 2003 and $135 million for the year-ago quarter.

     Net loan charge-offs for the quarter totaled $141 million, or 0.90% of average loans, compared with $161 million, or 1.04%, for the previous quarter and $203 million, or 1.27%, for the year-ago quarter. Included in second quarter 2003 net charge-offs are $17 million of losses charged to the now depleted portion of Key’s allowance for loan losses that had been segregated in connection with management’s decision to discontinue many credit-only relationships in the leveraged financing and nationally syndicated lending businesses and to facilitate sales of distressed loans in other portfolios. Considering the progress that has been made in exiting the commitments related to these two portfolios, management believes that it is no longer necessary to segregate the run-off portfolio for reporting purposes.

     During the second quarter, Key’s nonperforming loans decreased by $67 million, primarily due to reductions in the structured finance and health care portfolios. Nonperforming loans represented 1.32% of loans outstanding at June 30, 2003, down from 1.44% at March 31, 2003, and 1.50% at June 30, 2002. Nonperforming assets represented 1.42% of loans, other real estate owned and other nonperforming assets at June 30, 2003, compared with 1.54% at March 31, 2003, and 1.56% a year ago. Key’s allowance for loan losses stood at $1.4 billion, or 2.22% of loans outstanding at June 30, 2003, compared with $1.4 billion, or 2.27% at March 31, 2003, and $1.5 billion, or 2.41% at June 30, 2002. At June 30, 2003, the allowance for loan losses represented 168% of nonperforming loans, compared with 157% at March 31, 2003, and 161% a year ago.

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July 18, 2003
Page 3

CAPITAL

     Key’s capital ratios continued to exceed all “well-capitalized” regulatory benchmarks at June 30, 2003. During the second quarter, Key repurchased 3 million of its common shares under an authorization that allows for the repurchase of up to 25 million shares. At June 30, 2003, there were 8.8 million shares remaining for repurchase under this authorization. Key’s tangible equity to tangible assets ratio was 6.90% at quarter end, compared with 6.71% at March 31, 2003, and 6.69% at June 30, 2002.

LINE OF BUSINESS RESULTS

     The table below summarizes the contribution made by each major business group to Key’s taxable-equivalent revenue and net income for the periods presented. The specific lines of business that comprise each of the major business groups are described under the heading “Line of Business Descriptions.” For more detailed financial information pertaining to each business group and its respective lines of business, see the last three pages of this release.

Major Business Groups

											Percent change 2Q03 vs.
dollars in millions		2Q03			1Q03			2Q02			1Q03			2Q02
Revenue (taxable equivalent)
Consumer Banking		$	581		$	559		$	573			3.9	%		1.4	%
Corporate and Investment Banking			385			369			381			4.3			1.0
Investment Management Services			187			192			221			(2.6	)		(15.4	)
Other Segments			23			—			—			N/M			N/M
	Total segments		1,176			1,120			1,175			5.0			.1
Reconciling Items			(32	)		(20	)		(6	)		(60.0	)		(433.3	)
	Total	$	1,144		$	1,100		$	1,169			4.0			(2.1	)
Net income (loss)
Consumer Banking		$	100		$	93		$	108			7.5	%		(7.4	)%
Corporate and Investment Banking			92			95			95			(3.2	)		(3.2	)
Investment Management Services			15			20			31			(25.0	)		(51.6	)
Other Segments			19			6			5			216.7			280.0
	Total segments		226			214			239			5.6			(5.4	)
Reconciling Items			(1	)		3			7			N/M			N/M
	Total	$	225		$	217		$	246			3.7			(8.5	)

N/M = Not Meaningful

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 4

Consumer Banking

											Percent change 2Q03 vs.
dollars in millions		2Q03			1Q03			2Q02			1Q03			2Q02
Summary of operations
	Net interest income (TE)	$	459		$	445		$	448			3.1	%		2.5	%
	Noninterest income		122			114			125			7.0			(2.4	)
	Total revenue (TE)		581			559			573			3.9			1.4
	Provision for loan losses		65			78			70			(16.7	)		(7.1	)
	Noninterest expense		356			332			331			7.2			7.6
	Income before income taxes (TE)		160			149			172			7.4			(7.0	)
	Allocated income taxes and TE adjustments		60			56			64			7.1			(6.3	)
	Net income	$	100		$	93		$	108			7.5			(7.4	)
	Percent of consolidated net income		44	%		43	%		44	%		N/A			N/A
Average balances
	Loans	$	28,827		$	28,428		$	27,926			1.4	%		3.2	%
	Total assets		31,251			30,853			30,268			1.3			3.2
	Deposits		34,781			34,360			33,976			1.2			2.4

TE = Taxable Equivalent, N/A = Not Applicable

Additional Consumer Banking Data												Percent change 2Q03 vs.
dollars in billions		2Q03			1Q03			2Q02				1Q03			2Q02
Average deposits outstanding
Noninterest-bearing		$	5,421		$	5,298		$	5,057				2.3	%		7.2	%
Money market deposit accounts and other savings			15,178			14,544			12,869				4.4			17.9
Time			14,182			14,518			16,050				(2.3	)		(11.6	)
	Total deposits	$	34,781		$	34,360		$	33,976				1.2			2.4
Home equity loans
Retail Banking and Small Business
	Average balance	$	8.0		$	7.7		$	6.9
	Average loan-to-value ratio		72	%		72	%		73	%
	Percent first lien positions		56			53			47
National Home Equity
	Average balance	$	5.1		$	5.0		$	4.9
	Average loan-to-value ratio		75	%		78	%		76	%
	Percent first lien positions		81			82			83		��
Other data
On-line clients / percent penetration			665,781/35	%		623,039/33	%		489,632/28	%
KeyCenters			903			911			905
Automated teller machines			2,159			2,179			2,284

     Net income for Consumer Banking was $100 million for the second quarter of 2003, representing an $8 million decrease from the year-ago quarter. The decline was attributable to a reduction in noninterest income and a higher level of noninterest expense. These negative changes were partially offset by an increase in taxable-equivalent net interest income and a lower provision for loan losses.

     Taxable-equivalent net interest income grew by $11 million, or 2%, from the second quarter of 2002, due largely to an improved interest rate spread on earning assets, a 3% increase in average loans outstanding, primarily in the home equity and commercial portfolios, and a higher level of core deposits. These positive results were offset in part by a decline in yield-related loan fees associated with our efforts to exit the automobile leasing business.

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 5

     Noninterest income decreased by $3 million, or 2%, due primarily to a $10 million reduction in service charges on deposit accounts generated by the Retail Banking line of business. The decrease in deposit service charges reflects lower overdraft fees, as well as the introduction of free checking products during the second half of 2002. The overall reduction in noninterest income was moderated, however, by increases in mortgage loan processing fees and net gains from loan sales, both in the National Home Equity unit.

     Noninterest expense rose by $25 million, or 8%, from the second quarter of 2002. Increases in personnel expense, professional fees and various indirect charges accounted for the increase.

     The provision for loan losses decreased by $5 million, or 7%, reflecting a lower level of net charge-offs in the Indirect Lending unit. This improvement was largely the result of Key’s decision in 2001 to exit the automobile leasing business and to scale back indirect prime automobile lending to footprint markets.

Corporate and Investment Banking

											Percent change 2Q03 vs.
dollars in millions		2Q03			1Q03			2Q02			1Q03			2Q02
Summary of operations
	Net interest income (TE)	$	261		$	259		$	269			.8	%		(3.0	)%
	Noninterest income		124			110			112			12.7			10.7
	Total revenue (TE)		385			369			381			4.3			1.0
	Provision for loan losses		56			50			59			12.0			(5.1	)
	Noninterest expense		182			167			169			9.0			7.7
	Income before income taxes (TE)		147			152			153			(3.3	)		(3.9	)
	Allocated income taxes and TE adjustments		55			57			58			(3.5	)		(5.2	)
	Net income	$	92		$	95		$	95			(3.2	)		(3.2	)
	Percent of consolidated net income		41	%		44	%		39	%		N/A			N/A
Average balances
	Loans	$	28,172		$	28,391		$	29,668			(.8)	%		(5.0	)%
	Total assets		32,566			32,832			32,966			(.8	)		(1.2	)
	Deposits		4,147			4,039			3,104			2.7			33.6

TE = Taxable Equivalent, N/A = Not Applicable

     Net income for Corporate and Investment Banking was $92 million for the second quarter of 2003, down from $95 million for the same period last year. A reduction in taxable-equivalent net interest income and higher noninterest expense accounted for the decrease. These negative changes were offset by an increase in noninterest income and a lower provision for loan losses.

     Taxable-equivalent net interest income decreased by $8 million, or 3%, from the second quarter of 2002 due primarily to a less favorable interest rate spread on deposits and other funding sources, as well as a decline in average loans outstanding. The adverse effect of these factors was partially offset by the positive effect of deposit growth.

     Noninterest income increased by $12 million, or 11%, due primarily to increases in non-yield-related loan fees and net gains from loan sales in the KeyBank Real Estate Capital line of business. In addition, results benefited from higher net gains from the residual values of leased equipment in Key Equipment Finance. These positive changes were partially offset by lower income from investment banking and capital markets activities, mainly in the Corporate Banking line.

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 6

     Noninterest expense increased by $13 million, or 8%, due primarily to increases in the cost of employee benefits, business and franchise taxes, and various indirect charges.

Investment Management Services

											Percent change 2Q03 vs.
dollars in millions		2Q03			1Q03			2Q02			1Q03			2Q02
Summary of operations
	Net interest income (TE)	$	61		$	59		$	57			3.4	%		7.0	%
	Noninterest income		126			133			164			(5.3	)		(23.2	)
	Total revenue (TE)		187			192			221			(2.6	)		(15.4	)
	Provision for loan losses		4			2			6			100.0			(33.3	)
	Noninterest expense		159			158			166			.6			(4.2	)
	Income before income taxes (TE)		24			32			49			(25.0	)		(51.0	)
	Allocated income taxes and TE adjustments		9			12			18			(25.0	)		(50.0	)
	Net income	$	15		$	20		$	31			(25.0	)		(51.6	)
	Percent of consolidated net income		7	%		9	%		13	%		N/A			N/A
Average balances
	Loans	$	5,031		$	4,957		$	4,892			1.5	%		2.8	%
	Total assets		6,022			5,924			5,874			1.7			2.5
	Deposits		5,939			5,216			3,583			13.9			65.8

TE = Taxable Equivalent, N/A = Not Applicable

Additional Investment Management Services Data

dollars in billions	2Q03		1Q03		2Q02
Assets under management	$	63.3	$	60.8	$	70.7
Nonmanaged and brokerage assets		61.5		57.0		72.0

     Net income for Investment Management Services was $15 million for the second quarter of 2003, down from $31 million in the second quarter of last year. The decrease was attributable to a significant reduction in noninterest income. This reduction was substantially offset by an increase in taxable-equivalent net interest income and decreases in both noninterest expense and the provision for loan losses.

     Taxable-equivalent net interest income increased by $4 million, or 7%, from the second quarter of 2002. The growth was due primarily to an improved interest rate spread on earning assets, combined with strong growth in average deposits.

     Noninterest income decreased by $38 million, or 23%, as market-sensitive businesses continue to be adversely affected by the weak economy. The reduction was due primarily to an aggregate decline of $29 million in trust and investment services income in the McDonald Financial Group and in Victory Capital Management. This decline was largely attributable to a decrease over the past year in the market value of assets under management, as well as reduced revenue resulting from the June 2002 sale of Key’s 401(k) plan recordkeeping business. Funds that clients elected to move from money market funds under management to FDIC insured deposit accounts with Key also contributed to the decline.

     Noninterest expense decreased by $7 million, or 4%, due primarily to lower variable compensation expense associated with revenue generation.

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July 18, 2003
Page 7

Other Segments

     Other segments consist primarily of Treasury, Principal Investing and the net effect of funds transfer pricing. These segments generated net income of $19 million for the second quarter of 2003, compared with net income of $5 million for the same period last year. The improvement reflects net gains of $20 million ($12 million after tax) from principal investing in the second quarter of 2003, compared with net losses of less than $2 million for the year-ago quarter.

Line of Business Descriptions

Consumer Banking
Retail Bankingprovides individuals with branch-based deposit and investment products, personal finance services and loans, including residential mortgages, home equity and various types of installment loans.

Small Businessprovides businesses that have annual sales revenues of $10 million or less with deposit, investment and credit products, and business advisory services.

Consumer Financeconsists of two primary business units: Indirect Lending and National Home Equity.

Indirect Lending offers automobile and marine loans to consumers through dealers and finances inventory for automobile and marine dealers. This business unit also provides education loans, insurance and interest-free payment plans for students and their parents.

National Home Equity provides both prime and nonprime mortgage and home equity loan products to individuals. These products originate outside of Key’s retail branch system. This business unit also works with mortgage brokers and home improvement contractors to provide home equity and home improvement solutions.

Corporate and Investment Banking
Corporate Bankingprovides a full array of products and services to large corporations, middle-market companies, financial institutions and government organizations. These products and services include: financing, treasury management, investment banking, derivatives and foreign exchange, equity and debt trading, and syndicated finance.

KeyBank Real Estate Capitalprovides construction and interim lending, permanent debt placements and servicing, and equity and investment banking services to developers, brokers and owner-investors. This line of business deals exclusively with nonowner-occupied properties (i.e., generally properties for which the owner occupies less than 60% of the premises).

Key Equipment Financemeets the equipment leasing needs of companies worldwide and provides equipment manufacturers, distributors and resellers with financing options for their clients. Lease financing receivables and related revenues are assigned to other lines of business (primarily Corporate Banking) if those businesses are principally responsible for maintaining the relationship with the client.

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 8

Investment Management Services
Investment Management Servicesconsists of two primary business units: Victory Capital Management and McDonald Financial Group.

Victory Capital Management manages or gives advice regarding investment portfolios for a national client base, including corporations, labor unions, not-for-profit organizations, governments and individuals. These portfolios may be managed in separate accounts, common funds or the Victory family of mutual funds.

McDonald Financial Group offers financial, estate and retirement planning and asset management services to assist high-net-worth clients with their banking, brokerage, trust, portfolio management, insurance, charitable giving and related needs.

     Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $85 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through 903 KeyCenters and offices; a network of 2,159 ATMs; telephone banking centers (1.800.KEY2YOU); and a Web site, Key.com,®that provides account access and financial products 24 hours a day.

Notes to Editors:

A live Internet broadcast of KeyCorp’s conference call to discuss quarterly earnings and currently anticipated earnings trends and to answer analysts’ questions can be accessed through the Investor Relations section atwww.Key.com/irat 9:00 a.m. ET, on Friday, July 18, 2003. A tape of the call will be available through July 25.

For up-to-date company information, media contacts and facts and figures about Key’s lines of business visit our Media Newsroom atwww.Key.com/newsroom.

This news release contains forward-looking statements about issues like anticipated earnings outlook, asset quality trends and anticipated improvement in profitability and competitiveness. Forward-looking statements by their nature are subject to assumptions, risks and uncertainties. Actual results could differ materially from those contained in or implied by such forward-looking statements for a variety of factors including: changes in interest rates; continued weakness in the economy which could materially impact credit quality trends and the ability to generate loans; failure of the capital markets to function consistent with customary levels; delay in or inability to execute strategic initiatives designed to grow revenues and/or manage expenses; consummation of significant business combinations or divestitures; new legal obligations or restrictions or unfavorable resolution of litigation; further disruption in the economy and the general business climate as a result of terrorist activities or military actions; and changes in accounting, tax or regulatory practices or requirements.

###

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
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Financial Highlights
(dollars in millions, except per share amounts)

			Three months ended
			6-30-03			3-31-03			6-30-02
Summary of operations
	Net interest income (TE)		$	710		$	703		$	721
	Noninterest income			434			397			448
		Total revenue (TE)		1,144			1,100			1,169
	Provision for loan losses			125			130			135
	Noninterest expense			688			657			665
	Net income			225			217			246
Per common share
	Net income		$	.53		$	.51		$	.58
	Net income — assuming dilution			.53			.51			.57
	Cash dividends paid			.305			.305			.30
	Book value at period end			16.60			16.32			15.46
	Market price at period end			25.27			22.56			27.30
Performance ratios
	Return on average total assets			1.07	%		1.05	%		1.21	%
	Return on average equity			12.98			12.91			15.16
	Net interest margin (TE)			3.85			3.86			3.98
Capital ratios at period end
	Equity to assets			8.18	%		7.98	%		7.96	%
	Tangible equity to tangible assets			6.90			6.71			6.69
	Tier 1 risk-based capitala			8.20			8.22			8.23
	Total risk-based capitala			12.52			12.62			12.29
	Leveragea			8.12			8.12			8.14
Asset quality
	Net loan charge-offs		$	141		$	161		$	203
	Net loan charge-offs to average loans			.90	%		1.04	%		1.27	%
	Allowance for loan losses		$	1,405		$	1,421		$	1,539
	Allowance for loan losses to period-end loans			2.22	%		2.27	%		2.41	%
	Allowance for loan losses to nonperforming loans			167.86			157.19			160.82
	Nonperforming loans at period end		$	837		$	904		$	957
	Nonperforming assets at period end			897			968			995
	Nonperforming loans to period-end loans			1.32	%		1.44	%		1.50	%
	Nonperforming assets to period-end loans plus OREO and other nonperforming assets			1.42			1.54			1.56
Other data
	Average full-time equivalent employees			19,999			20,447			20,903
	KeyCenters			903			911			905
Taxable-equivalent adjustment			$	14		$	22		$	38

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 10

Financial Highlights (continued)
(dollars in millions, except per share amounts)

			Six months ended
			6-30-03			6-30-02
Summary of operations
	Net interest income (TE)		$	1,413		$	1,423
	Noninterest income			831			891
		Total revenue (TE)		2,244			2,314
	Provision for loan losses			255			271
	Noninterest expense			1,345			1,326
	Net income			442			486
Per common share
	Net income		$	1.04		$	1.14
	Net income — assuming dilution			1.03			1.13
	Cash dividends paid			.61			.60
Performance ratios
	Return on average total assets			1.06	%		1.21	%
	Return on average equity			12.94			15.34
	Net interest margin (TE)			3.86			3.96
Asset quality
	Net loan charge-offs		$	302		$	409
	Net loan charge-offs to average loans			.97	%		1.29	%
Other data
	Average full-time equivalent employees			20,222			20,991
Taxable-equivalent adjustment			$	36		$	86

^(a)06-30-03 ratio is estimated.
TE = Taxable Equivalent

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 11

Consolidated Balance Sheets
(dollars in millions)

			6-30-03			3-31-03			6-30-02
Assets
	Loans		$	63,214		$	62,719		$	63,881
	Investment securities			99			132			186
	Securities available for sale			7,533			8,455			6,410
	Short-term investments			1,867			2,837			1,471
	Other investments			1,003			970			871
		Total earning assets		73,716			75,113			72,819
	Allowance for loan losses			(1,405	)		(1,421	)		(1,539	)
	Cash and due from banks			3,249			3,074			2,929
	Premises and equipment			606			623			659
	Goodwill			1,142			1,142			1,105
	Other intangible assets			31			34			26
	Corporate-owned life insurance			2,470			2,442			2,359
	Accrued income and other assets			5,670			5,483			4,419
		Total assets	$	85,479		$	86,490		$	82,777
Liabilities
	Deposits in domestic offices:
		Noninterest-bearing	$	11,375		$	10,811		$	9,095
		Interest-bearing		36,174			35,738			33,132
	Deposits in foreign office — interest-bearing			2,320			3,906			2,578
		Total deposits		49,869			50,455			44,805
	Federal funds purchased and securities sold under repurchase agreements			4,766			3,721			5,110
	Bank notes and other short-term borrowings			2,403			2,551			3,390
	Accrued expense and other liabilities			5,760			5,346			4,742
	Long-term debt			14,434			16,269			16,895
	Capital securities of subsidiary trusts			1,258			1,250			1,244
		Total liabilities		78,490			79,592			76,186
Shareholders’ equity				6,989			6,898			6,591
Total liabilities and shareholders’ equity			$	85,479		$	86,490		$	82,777
Common shares outstanding (000)				421,074			422,780			426,347

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 12

Consolidated Statements of Income
(dollars in millions, except per share amounts)

			Three months ended						Six months ended
			6-30-03		3-31-03		6-30-02		6-30-03		6-30-02
Interest income			$	1,022	$	1,021	$	1,102	$	2,043	$	2,194
Interest expense				326		340		419		666		857
Net interest income				696		681		683		1,377		1,337
Provision for loan losses				125		130		135		255		271
				571		551		548		1,122		1,066
Noninterest income
	Trust and investment services income			131		132		158		263		316
	Service charges on deposit accounts			91		92		104		183		204
	Investment banking and capital markets income			53		34		47		87		96
	Letter of credit and loan fees			40		31		29		71		57
	Corporate-owned life insurance income			27		27		26		54		52
	Electronic banking fees			22		19		20		41		38
	Net securities gains			3		4		1		7		1
	Other income			67		58		63		125		127
		Total noninterest income		434		397		448		831		891
Noninterest expense
	Personnel			371		363		361		734		724
	Net occupancy			56		59		56		115		113
	Computer processing			44		44		48		88		102
	Equipment			34		32		36		66		70
	Marketing			33		25		30		58		56
	Professional fees			32		25		21		57		42
	Other expense			118		109		113		227		219
		Total noninterest expense		688		657		665		1,345		1,326
Income before income taxes				317		291		331		608		631
	Income taxes			92		74		85		166		145
Net income			$	225	$	217	$	246	$	442	$	486
Net income per common share			$	.53	$	.51	$	.58	$	1.04	$	1.14
Net income per common share — assuming dilution				.53		.51		.57		1.03		1.13
Weighted average common shares outstanding (000)				423,882		425,275		426,092		424,575		425,477
Weighted average common shares and potential common shares outstanding (000)				427,170		428,090		431,935		427,628		430,983

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 13

Consolidated Average Balance Sheets, Net Interest Income and Yields/Rates
(dollars in millions)

			Second Quarter 2003								First Quarter 2003								Second Quarter 2002
			Average								Average								Average
			Balance			Interest		Yield/Rate			Balance			Interest		Yield/Rate			Balance			Interest		Yield/Rate
Assets
	Loans:a,b
	Commercial, financial and agricultural		$	17,391		$	218		5.01	%	$	17,221		$	206		4.86	%	$	18,213		$	232		5.11	%
	Real estate — commercial mortgage			5,932			80		5.38			6,034			82		5.49			6,414			95		5.94
	Real estate — construction			5,331			68		5.14			5,683			72		5.16			5,870			79		5.40
	Commercial lease financing			7,883			119		6.05			7,790			123		6.30			7,206			126		6.96
		Total commercial loans		36,537			485		5.32			36,728			483		5.31			37,703			532		5.65
	Real estate — residential			1,803			30		6.54			1,904			32		6.66			2,148			38		7.04
	Home equity			14,433			219		6.09			14,005			217		6.29			13,072			229		7.03
	Consumer — direct			2,135			40		7.44			2,129			40		7.68			2,210			46		8.37
	Consumer — indirect lease financing			601			14		9.40			772			18		9.40			1,514			33		8.84
	Consumer — indirect other			5,002			105		8.43			4,917			107		8.74			5,131			118		9.19
		Total consumer loans		23,974			408		6.82			23,727			414		7.05			24,075			464		7.73
	Loans held for sale			2,518			29		4.70			2,390			28		4.70			2,150			30		5.58
		Total loans		63,029			922		5.86			62,845			925		5.95			63,928			1,026		6.43
	Taxable investment securities			5			—		5.44			2			—		8.43			1			—		8.17
	Tax-exempt investment securities a			110			3		9.46			125			3		8.89			205			4		8.31
		Total investment securities		115			3		9.27			127			3		8.88			206			4		8.31
	Securities available for salea, c			8,321			97		4.68			7,790			101		5.21			6,014			96		6.40
	Short-term investments			1,484			8		2.12			1,706			8		1.87			1,561			8		1.97
	Other investmentsc			985			6		2.47			956			6		2.46			870			6		3.14
		Total earning assets		73,934			1,036		5.61			73,424			1,043		5.73			72,579			1,140		6.30
	Allowance for loan losses			(1,409	)							(1,438	)							(1,579	)
	Accrued income and other assets			12,187								11,928								10,560
		Total assets	$	84,712							$	83,914							$	81,560
Liabilities
	NOW and money market deposit accounts		$	17,740			41		.93		$	16,747			42		1.03		$	13,232			29		.88
	Savings deposits			2,084			3		.54			2,043			3		.60			2,014			3		.67
	Certificates of deposit ($100,000 or more)d			4,743			47		3.98			4,654			48		4.20			4,816			56		4.69
	Other time deposits			11,434			84		2.96			11,799			90		3.09			13,085			131		4.02
	Deposits in foreign office			2,445			8		1.25			1,719			5		1.24			2,638			12		1.76
		Total interest-bearing deposits		38,446			183		1.91			36,962			188		2.07			35,785			231		2.59
	Federal funds purchased and securities sold under repurchase agreements			4,661			13		1.11			5,220			16		1.26			5,541			24		1.71
	Bank notes and other short-term borrowingsd			2,765			17		2.50			2,382			16		2.75			2,995			20		2.73
	Long-term debt, including capital securitiesd			16,309			113		2.90			17,278			120		2.90			17,230			144		3.37
		Total interest-bearing liabilities		62,181			326		2.13			61,842			340		2.25			61,551			419		2.73
	Noninterest-bearing deposits			10,053								9,788								8,719
	Accrued expense and other liabilities			5,526								5,465								4,783
	Total liabilities			77,760								77,095								75,053
Shareholders’ equity				6,952								6,819								6,507
		Total liabilities and shareholders’ equity	$	84,712							$	83,914							$	81,560
Interest rate spread (TE)									3.48	%							3.48	%							3.57	%
Net interest income (TE) and net interest margin (TE)							710		3.85	%					703		3.86	%					721		3.98	%
TE adjustmenta							14								22								38
	Net interest income, GAAP basis					$	696							$	681							$	683
Capital securities			$	1,266		$	18				$	1,254		$	18				$	1,236		$	20

^(a) Interest income on tax-exempt securities and loans has been adjusted to a taxable-equivalent basis using the statutory federal income tax rate of 35%.

^(b) For purposes of these computations, nonaccrual loans are included in average loan balances.

^(c) Yield is calculated on the basis of amortized cost.

^(d) Rate calculation excludes basis adjustments related to fair value hedges.

TE = Taxable Equivalent

GAAP = Generally Accepted Accounting Principles

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 14

Line of Business Results
(dollars in millions)

Consumer Banking

																	Percent change 2Q03 vs.
		2Q03			1Q03			4Q02			3Q02			2Q02			1Q03				2Q02
Summary of operations
	Total revenue (TE)	$	581		$	559		$	573		$	576		$	573			3.9	%			1.4	%
	Provision for loan losses		65			78			77			69			70			(16.7	)			(7.1	)
	Noninterest expense		356			332			334			336			331			7.2				7.6
	Net income		100			93			101			107			108			7.5		��		(7.4	)
	Average loans		28,827			28,428			27,791			28,172			27,926			1.4				3.2
	Average deposits		34,781			34,360			33,915			33,581			33,976			1.2				2.4
	Net loan charge-offs		65			78			77			69			70			(16.7	)			(7.1	)
	Return on average allocated equity		18.21	%		17.75	%		19.44	%		20.60	%		21.18	%		N/A				N/A
	Average full-time equivalent employees		8,447			8,519			8,324			8,436			8,488			(.8	)			(.5	)
Supplementary information (lines of business)
Retail Banking
	Total revenue (TE)	$	334		$	321		$	334		$	337		$	331			4.0	%			.9	%
	Provision for loan losses		15			16			17			16			14			(6.3	)			7.1
	Noninterest expense		216			203			205			208			205			6.4				5.4
	Net income		64			64			70			71			70			—				(8.6	)
	Average loans		9,839			9,571			9,378			9,123			8,760			2.8				12.3
	Average deposits		30,182			29,931			29,554			29,450			30,076			.8				.4
	Net loan charge-offs		15			16			17			16			14			(6.3	)			7.1
	Return on average allocated equity		40.75	%		41.73	%		47.23	%		48.40	%		49.69	%		N/A				N/A
	Average full-time equivalent employees		6,134			6,192			6,027			6,158			6,149			(.9	)			(.2	)
Small Business
	Total revenue (TE)	$	97		$	94		$	95		$	98		$	94			3.2	%			3.2	%
	Provision for loan losses		17			17			15			16			15			—				13.3
	Noninterest expense		47			43			42			45			43			9.3				9.3
	Net income		21			21			24			23			23			—				(8.7	)
	Average loans		4,391			4,374			4,230			4,274			4,283			.4				2.5
	Average deposits		4,264			4,077			4,005			3,798			3,588			4.6				18.8
	Net loan charge-offs		17			17			15			16			15			—				13.3
	Return on average allocated equity		21.16	%		23.59	%		27.92	%		27.00	%		28.04	%		N/A				N/A
	Average full-time equivalent employees		401			378			328			323			323			6.1				24.1
Consumer Finance
	Total revenue (TE)	$	150		$	144		$	144		$	141		$	148			4.2	%			1.4	%
	Provision for loan losses		33			45			45			37			41			(26.7	)			(19.5	)
	Noninterest expense		93			86			87			83			83			8.1				12.0
	Net income		15			8			7			13			15			87.5				—
	Average loans		14,597			14,483			14,183			14,775			14,883			.8				(1.9	)
	Average deposits		335			352			356			333			312			(4.8	)			7.4
	Net loan charge-offs		33			45			45			37			41			(26.7	)			(19.5	)
	Return on average allocated equity		5.12	%		2.84	%		2.45	%		4.52	%		5.23	%		N/A				N/A
	Average full-time equivalent employees		1,912			1,949			1,969			1,955			2,016			(1.9	)			(5.2	)

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 15

Line of Business Results (continued)
(dollars in millions)

Corporate and Investment Banking

																	Percent change 2Q03 vs.
		2Q03			1Q03			4Q02			3Q02			2Q02			1Q03			2Q02
Summary of operations
	Total revenue (TE)	$	385		$	369		$	407		$	379		$	381			4.3	%		1.0	%
	Provision for loan losses		56			50			67			64			59			12.0			(5.1	)
	Noninterest expense		182			167			182			169			169			9.0			7.7
	Net income		92			95			98			92			95			(3.2	)		(3.2	)
	Average loans		28,172			28,391			28,736			29,193			29,668			(.8	)		(5.0	)
	Average deposits		4,147			4,039			3,921			3,385			3,104			2.7			33.6
	Net loan charge-offs		73			79			106			114			127			(7.6	)		(42.5	)
	Return on average allocated equity		11.05	%		11.62	%		11.85	%		11.20	%		11.57	%		N/A			N/A
	Average full-time equivalent employees		2,269			2,295			2,318			2,301			2,247			(1.1	)		1.0
Supplementary information (lines of business)
Corporate Banking
	Total revenue (TE)	$	221		$	221		$	239		$	231		$	238			—	%		(7.1	)%
	Provision for loan losses		48			40			40			47			52			20.0			(7.7	)
	Noninterest expense		119			112			121			114			114			6.3			4.4
	Net income		34			43			48			45			44			(20.9	)		(22.7	)
	Average loans		14,002			14,334			14,936			15,523			16,273			(2.3	)		(14.0	)
	Average deposits		3,421			3,362			3,202			2,785			2,556			1.8			33.8
	Net loan charge-offs		65			69			79			97			120			(5.8	)		(45.8	)
	Return on average allocated equity		6.86	%		8.60	%		9.34	%		8.67	%		8.30	%		N/A			N/A
	Average full-time equivalent employees		1,001			1,054			1,087			1,103			1,105			(5.0	)		(9.4	)
KeyBank Real Estate Capital
	Total revenue (TE)	$	93		$	80		$	116		$	93		$	83			16.3	%		12.0	%
	Provision for loan losses		(1	)		4			1			2			—			N/M			N/M
	Noninterest expense		36			31			41			33			30			16.1			20.0
	Net income		36			28			46			36			33			28.6			9.1
	Average loans		7,406			7,497			7,753			7,833			7,711			(1.2	)		(4.0	)
	Average deposits		712			665			710			590			538			7.1			32.3
	Net loan charge-offs		(1	)		4			1			2			—			N/M			N/M
	Return on average allocated equity		16.97	%		14.02	%		23.04	%		18.69	%		17.77	%		N/A			N/A
	Average full-time equivalent employees		655			635			618			592			522			3.1			25.5
Key Equipment Finance
	Total revenue (TE)	$	71		$	68		$	52		$	55		$	60			4.4	%		18.3	%
	Provision for loan losses		9			6			26			15			7			50.0			28.6
	Noninterest expense		27			24			20			22			25			12.5			8.0
	Net income		22			24			4			11			18			(8.3	)		22.2
	Average loans		6,764			6,560			6,047			5,837			5,684			3.1			19.0
	Average deposits		14			12			9			10			10			16.7			40.0
	Net loan charge-offs		9			6			26			15			7			50.0			28.6
	Return on average allocated equity		17.68	%		20.32	%		3.52	%		10.01	%		17.15	%		N/A			N/A
	Average full-time equivalent employees		613			606			613			606			620			1.2			(1.1	)

KeyCorp Reports Second Quarter 2003 Earnings
July 18, 2003
Page 16

Line of Business Results (continued)
(dollars in millions)

Investment Management Services

																		Percent change 2Q03 vs.
		2Q03				1Q03		4Q02				3Q02		2Q02			1Q03			2Q02
Summary of operations
	Total revenue (TE)	$	187		$	192		$	211		$	206		$	221			(2.6	)%		(15.4	)%
	Provision for loan losses		4			2			3			2			6			100.0			(33.3	)
	Noninterest expense		159			158			160			162			166			.6			(4.2	)
	Net income		15			20			30			26			31			(25.0	)		(51.6	)
	Average loans		5,031			4,957			4,890			4,825			4,892			1.5			2.8
	Average deposits		5,939			5,216			4,724			3,694			3,583			13.9			65.8
	Net loan charge-offs		3			4			3			2			6			(25.0	)		(50.0	)
	Return on average allocated equity		9.94	%		13.00	%		19.10	%		16.61	%		20.15	%		N/A			N/A
	Average full-time equivalent employees		2,842			2,944			3,009			3,096			3,182			(3.5	)		(10.7	)

N/M = Not Meaningful

N/A = Not Applicable

TE = Taxable Equivalent