Contingencies | 12. Contingencies As part of our normal operations, one of our insurers issues surety bonds for us that are required by various education authorities that regulate us. We are obligated to reimburse our insurer for any of those surety bonds that are paid by the insurer. As of March 31, 2014, the total face amount of those surety bonds was approximately $20,500. As of March 31, 2014, we also had caused approximately $2,246 of letters of credit to be issued to our workers’ compensation insurers. We caused the ED Letter of Credit in the amount of $79,708 to be issued on October 31, 2014. We also caused a letter of credit in the amount of $106 to be issued and submitted to one of our state regulatory agencies in September 2014. As of October 31, 2014, the total amount of the outstanding letters of credit that we have caused to be issued was $82,060. We are also subject to various claims and contingencies, including those related to litigation, government investigations, business transactions, guarantee arrangements and employee-related matters, among others. We record a liability for those claims and contingencies, if it is probable that a loss will result and the amount of the loss can be reasonably estimated. Although we believe that our estimates related to any claims and contingencies are reasonable, we cannot make any assurances with regard to the accuracy of our estimates, and actual results could differ materially. The following table sets forth the components of our recorded liability related to our claims and contingencies and where the amounts were included on our Condensed Consolidated Balance Sheets as of the dates indicated: As of March 31, 2014 As of December 31, 2013 As of March 31, 2013 2009 RSA $ 115,930 $ 116,923 $ 31,832 Other 13,585 8,957 6,816 Total $ 129,515 $ 125,880 $ 38,648 Other current liabilities $ 32,409 $ 25,893 $ 35,573 Other liabilities 97,106 99,987 3,075 Total $ 129,515 $ 125,880 $ 38,648 Other current liabilities primarily represented our estimate of the loss that we believed we would realize during the 12-month period following the dates indicated. As of March 31, 2014, amounts in Other current liabilities included approximately $8,500 that we claimed as an offset against amounts owed to us under the Revolving Note. See “— Guarantees,” The following table sets forth the activity with respect to our recorded liability related to our claims and contingencies in the periods indicated: Three Months Ended March 31, 2014 2013 Balance at beginning of period $ 125,880 $ 126,978 Increases (decreases) from: Additional accruals: 2009 RSA 0 3,803 Other 8,764 4,313 Payments, other (1) (3,971 ) (2,743 ) Payments, net of recoveries of $0 and $103 (2) (1,158 ) (203 ) Payments under PEAKS Guarantee, net of estimated recoveries of $0 and $723 (40,713 ) (516 ) Payments on Behalf of Borrowers (1,832 ) (1,855 ) Settlement payment - 2007 RSA 0 (46,000 ) Elimination of intercompany transactions (3) 42,545 985 Elimination of PEAKS Guarantee accrual (4) 0 (46,114 ) Balance at end of period $ 129,515 $ 38,648 (1) Consists of payments for legal and other contingencies, net of recoveries from charged-off loans made under the 2009 Loan Program that were owed, but had not been remitted, to us. (2) Consists of payments, net of recoveries, under the 2009 RSA. (3) We consolidated the PEAKS Trust in our consolidated financial statements as of February 28, 2013 and, as a result, we eliminated from our consolidated financial statements the amount of payments under the PEAKS Guarantee and Payments on Behalf of Borrowers that we made following the Consolidation. See Note 7 – Variable Interest Entities, for a further discussion of the Consolidation. (4) As a result of the Consolidation, in the three months ended March 31, 2013, we eliminated from our consolidated financial statements the contingent liability related to the PEAKS Guarantee that we had previously recorded. We had guaranteed the repayment of private education loans made by a lender to our students in 2007 and early 2008 (the “2007 RSA”) that the lender charged off above a certain percentage of the total dollar volume of private education loans made under the 2007 RSA. In January 2013, we paid $46,000 in a settlement to absolve us from any further obligations with respect to our guarantee obligations under the 2007 RSA, which amount is included in the Settlement payment – 2007 RSA line item in the three months ended March 31, 2013 in the table above. In order to determine the amount of the contingent liability to record related to our guarantee obligations under the 2009 RSA, we utilize estimates of, among other things, the projected repayment performance of the private education loans made under the 2009 Loan Program, which projections involve numerous assumptions. Based on those projections and other factors, we estimate the amount of payments that we expect to make and the amounts that we expect to be repaid to us. Under the 2009 RSA, we are entitled to all amounts that the 2009 Entity recovers from loans in a particular loan pool made under the 2009 Loan Program that have been charged off, until all payments that we made under the 2009 RSA with respect to that loan pool have been repaid to us by the 2009 Entity. In connection with determining the amount of the contingent liability to record related to our guarantee obligations under the 2009 RSA, we also consider the payment options available to us under the 2009 Loan Program, including our ability to make Discharge Payments under the 2009 RSA. To the extent that we project that we will have sufficient funds available to make Discharge Payments under the 2009 RSA, we incorporate an assumption that we will make Discharge Payments into our estimate of the amount of payments that we expect to make when determining the contingent liability. If we do not believe that we will have sufficient funds available to make Discharge Payments, we assume that we will make Regular Payments to satisfy our obligations under the 2009 RSA. We discount the amount of those expected future monthly Regular Payments at a risk-free rate of interest. Making Discharge Payments may result in us paying a lesser amount than we otherwise would have been required to pay under our guarantee obligations in future periods under the 2009 RSA and, therefore, results in an estimated contingent liability amount that is less than if we had assumed that we would make Regular Payments in future periods. We discount the amounts that we expect will be repaid to us under the 2009 RSA to reflect a risk-free rate of interest. The difference between the amount of the guarantee payments that we expect to make and the discounted amount that we expect will be repaid to us under the 2009 RSA is included in our estimate of the amount of our contingent liability related to our guarantee obligations under the 2009 RSA. In connection with estimating our recorded liability for claims and contingencies as of March 31, 2014, December 31, 2013 and March 31, 2013, we considered whether additional losses for claims and contingencies were reasonably possible, could be estimated and might be material to our financial condition, results of operations or cash flows. In order to estimate the possible range of losses under the 2009 RSA, we made certain assumptions with respect to the performance of the private education loans made under the 2009 Loan Program over the life of those loans. The life of a private education loan made under the 2009 Loan Program may be in excess of ten years from the date of disbursement. Therefore, our estimate of the possible range of losses under the 2009 RSA was based on assumptions for periods in excess of ten years, and those assumptions included, among other things, the following: • the repayment performance of the private education loans made under the 2009 Loan Program; • the timing and rate at which those private education loans will be paid; • the changes in the variable interest rates applicable to the private education loans; • the amounts and timing of collections in the future on those private education loans that have defaulted; and • our ability to utilize the available options for payment of our obligations under the 2009 RSA. We consulted with third-party consumer credit consulting firms in arriving at our assumptions and estimates. The assumptions have changed, and may continue to change, significantly over time as actual results become known, which would affect our estimated range of possible losses related to the 2009 RSA. With respect to our guarantee obligations under the 2009 RSA, we believe that it is reasonably possible that we may incur losses in an estimated range of $10,000 less than to $28,000 greater than the liability recorded as of March 31, 2014 for the 2009 RSA. As with any estimate, as facts and circumstances change, the recorded liability and estimated range of reasonably possible losses could change significantly. With respect to legal proceedings, we determined that we cannot provide an estimate of the possible losses, or the range of possible losses, in excess of the amount, if any, accrued, for various reasons, including but not limited to some or all of the following: • there are significant factual issues to be resolved; • there are novel or unsettled legal issues presented; • the proceedings are in the early stages; • there is uncertainty as to the likelihood of a class being certified or decertified or the ultimate size and scope of the class; • there is uncertainty as to the outcome of pending appeals or motions; and • in many cases, the plaintiffs have not specified damages in their complaint or in court filings. Litigation . On December 22, 2008, we were served with a qui tam action that was filed on July 3, 2007 in the United States District Court for the Southern District of Indiana by a former employee (“relator”) on behalf of herself and the federal government under the following caption: United States of America ex rel. Debra Leveski v. ITT Educational Services, Inc. et seq • treble the amount of unspecified funds paid to us for federal student grants; • treble the amount of unspecified default payments, special allowance payments and interest received by lenders with respect to federal student loans received by our students; • all civil penalties allowed by law; and • attorney’s fees and costs. A qui tam action is a civil lawsuit brought by one or more individuals (a qui tam “relator”) on behalf of the federal or state government for an alleged submission to the government of a false claim for payment. A qui tam action is always filed under seal and remains under seal, until the government decides whether to intervene in the litigation. Whenever a relator files a qui tam action, the government typically initiates an investigation in order to determine whether to intervene in the litigation. If the government intervenes, it has primary control over the litigation. If the government declines to intervene, the relator may pursue the litigation on behalf of the government. If the government or the relator is successful in the litigation, the relator receives a portion of the government’s recovery. On August 8, 2011, the district court granted our motion to dismiss all of the relator’s claims in the Leveski Litigation for lack of subject-matter jurisdiction and issued a judgment for us. On February 16, 2012, the relator in the Leveski Litigation filed a Notice of Appeal with the 7 th th th th We have defended, and intend to continue to defend, ourselves vigorously against the allegations made in the complaint. On March 11, 2013, a complaint in a securities class action lawsuit was filed against us and two of our current executive officers in the United States District Court for the Southern District of New York under the caption: William Koetsch, Individually and on Behalf of All Others Similarly Situated v. ITT Educational Services, Inc., et al. Massachusetts Laborers’ Annuity Fund, Individually and on Behalf of All Others Similarly Situated v. ITT Educational Services, Inc., et al (the “MLAF Litigation”). In re ITT Educational Services, Inc. Securities Litigation • our failure to properly account for the 2007 RSA, 2009 RSA and PEAKS Program; • employing devices, schemes and artifices to defraud; • making untrue statements of material facts, or omitting material facts necessary in order to make the statements made, in light of the circumstances under which they were made, not misleading; • making the above statements intentionally or with reckless disregard for the truth; • engaging in acts, practices, and a course of business that operated as a fraud or deceit upon lead plaintiffs and others similarly situated in connection with their purchases of our common stock; • deceiving the investing public, including lead plaintiffs and the purported class, regarding, among other things, our artificially inflated statements of financial strength and understated liabilities; and • causing our common stock to trade at artificially inflated prices and causing the plaintiff and other putative class members to purchase our common stock at inflated prices. The putative class period in this action is from April 24, 2008 through February 25, 2013. The plaintiffs seek, among other things, the designation of this action as a class action, an award of unspecified compensatory damages, interest, costs and expenses, including counsel fees and expert fees, and such equitable/injunctive and other relief as the court deems appropriate. On July 22, 2014, the district court denied most of our motion to dismiss all of the plaintiffs’ claims for failure to state a claim for which relief can be granted. On August 5, 2014, we filed our answer to the second amended complaint denying all of the plaintiffs’ claims and the parties are currently engaged in discovery. All of the defendants have defended, and intend to continue to defend, themselves vigorously against the allegations made in the second amended complaint. On September 30, 2014, a complaint in a securities class action lawsuit was filed against us and two of our current executive officers in the United States District Court for the Southern District of Indiana under the caption: David Banes, Individually and on Behalf of All Others Similarly Situated v. Kevin M. Modany, et al. • misleading investors regarding the integrity of our financial reporting, including the reporting of the PEAKS Trust; • knowingly or recklessly making materially false and/or misleading statements and/or failing to disclose material adverse facts about our business operations and prospects, including that: • our financial statements contained errors related to the accounting of the PEAKS Trust and the PEAKS Program; and • we lacked adequate internal controls over financial reporting; • knowingly or recklessly engaging in acts, transactions, practices and courses of business that operated as a fraud or deceit upon the plaintiff and the purported class; • employing devices, schemes and artifices to defraud in connection with the purchase and sale of our common stock; • deceiving the investing public, including the plaintiff and the purported class; and • artificially inflating and maintaining the market price of our common stock and causing the plaintiff and other putative class members to purchase our common stock at artificially inflated prices. The putative class period in this action is from April 26, 2013 through September 19, 2014. The plaintiff seeks, among other things, the designation of this action as a class action, an award of unspecified damages, interest, costs and expenses, including counsel fees and expert fees, and such other relief as the court deems proper. All of the defendants have defended, and intend to continue to defend, themselves vigorously against the allegations made in the complaint. On October 3, 2014, a complaint in a securities class action lawsuit was filed against us and two of our current executive officers in the United States District Court for the Southern District of Indiana under the caption: Babulal Tarapara, Individually and on Behalf of All Others Similarly Situated v. ITT Educational Services, Inc., et al. • we failed to consolidate the PEAKS Trust in our consolidated financial statements; • our consolidated financial statements contained errors related to the accounting of the PEAKS Trust and PEAKS Program; • we improperly accounted for our guarantee obligations under the PEAKS Guarantee; • our financial results were overstated; • we lacked adequate internal and financial controls; • our consolidated financial statements were materially false and misleading at all relevant times; • we artificially inflated and maintained the market price of our common stock, causing the plaintiff and other putative class members to purchase our common stock at artificially inflated prices; • we deceived the investing public, including the plaintiff and the purported class; and • we employed devices, schemes and artifices to defraud in connection with the purchase and sale of our common stock. The putative class period in this action is from February 26, 2013 through September 18, 2014. The plaintiff seeks, among other things: • the designation of this action as a class action; • an award of unspecified compensatory damages, including interest; • an award of reasonable costs and expenses, including counsel fees and expert fees; and • such other relief as the court deems proper. All of the defendants have defended, and intend to continue to defend, themselves vigorously against the allegations made in the complaint. On October 9, 2014, a complaint in a securities class action lawsuit was filed against us and two of our current executive officers in the United States District Court for the Southern District of Indiana under the caption: Kumud Jindal, Individually and on Behalf of All Others Similarly Situated v. Kevin M. Modany, et al. • our financial statements contained errors related to the accounting of the PEAKS Trust and PEAKS Program; • we lacked adequate internal controls over financial reporting; • our financial statements were materially false and misleading at all relevant times; • we engaged in acts, transactions, practices and courses of business which operated as a fraud and deceit upon the plaintiff and the purported class; • we employed devices, schemes and artifices to defraud in connection with the purchase and sale of our common stock; and • we artificially inflated and maintained the market price of our common stock, causing the plaintiff and other putative class members to purchase our common stock at artificially inflated prices. The putative class period in this action is from April 26, 2013 through September 19, 2014. The plaintiff seeks, among other things, the designation of this action as a class action, an award of unspecified damages, interest, attorneys’ fees, expert fees and other costs, and such other relief as the court deems proper. All of the defendants have defended, and intend to continue to defend, themselves vigorously against the allegations made in the complaint. On November 7, 2014, the parties in the Banes Litigation, Tarapara Litigation and Jindal Litigation filed a stipulation to consolidate the Tarapara Litigation and Jindal Litigation into the Banes Litigation. On May 8, 2013, a complaint in a shareholder derivative lawsuit was filed against two of our current executive officers and all but one of our current Directors in the United States District Court for the Southern District of New York under the following caption: Sasha Wilfred, Derivatively on Behalf of Nominal Defendant ITT Educational Services, Inc. v. Kevin M. Modany, et al. • causing or allowing us to disseminate to our shareholders materially misleading and inaccurate information relating to a series of risk-sharing agreements through SEC filings, press releases, conference calls, and other public statements and disclosures; • willfully ignoring obvious and pervasive problems with our internal controls and practices and procedures, and failing to make a good faith effort to correct these problems or prevent their recurrence; • violating and breaching fiduciary duties of care, loyalty, reasonable inquiry, oversight, good faith and supervision; • causing or allowing us to misrepresent material facts regarding our financial position and business prospects; and • abandoning their responsibilities and duties with regard to prudently managing our businesses in a manner imposed upon them by law. The complaint seeks: • unspecified damages; • restitution; • disgorgement of all profits, benefits and other compensation obtained by the individual defendants; • an order directing us to take all necessary actions to reform and improve our corporate governance and internal procedures; and • costs and disbursements, including attorneys’, accountants’ and experts’ fees, costs and expenses. On August 6, 2013, the parties agreed to stay the Wilfred Litigation, until the Securities Litigation was dismissed with prejudice or the defendants filed an answer in the Securities Litigation. On September 8, 2014, the district court approved the parties’ agreement for an additional stay of the Wilfred Litigation, until the earlier of: • a final disposition of the Securities Litigation; or • 30 days after written notice terminating the stay has been provided by any of the parties in the Wilfred Litigation to all other parties. On October 15, 2014, the plaintiff gave the requisite notice terminating the additional stay. On May 27, 2014, a complaint in a shareholder derivative lawsuit was filed against two of our current executive officers, all but one of our current Directors and one former Director in the United States District Court for the District of Delaware under the following caption: Janice Nottenkamper, Derivatively on Behalf of Nominal Defendant ITT Educational Services, Inc. v. Kevin M. Modany, et al. • our exposure under guarantees entered into with third-party lenders to obtain financing for our students; • increases in our bad debt expense caused by increases in student loan defaults; • our reserves associated with our obligations under third-party private education loan programs and internal student financing; • the unwillingness of third-party lenders to provide private education loans to our students; and • our pushing students into high-cost private loans that were likely to default. As a result of this conduct, the complaint alleges that the defendants breached their fiduciary duties to us, were unjustly enriched, abused their control of us and grossly mismanaged us by: • causing or allowing us to disseminate to our shareholders materially misleading and inaccurate information relating to a series of risk-sharing agreements through SEC filings, press releases, conference calls, and other public statements and disclosures; • willfully ignoring obvious and pervasive problems with our internal controls and practices and procedures, and failing to make a good faith effort to correct these problems or prevent their recurrence; • violating and breaching fiduciary duties of care, loyalty, good faith, diligence and candor; • causing or allowing us to misrepresent material facts regarding our financial position and business prospects; and • abandoning and abdicating their responsibilities and duties with regard to prudently managing our businesses in a manner imposed upon them by law. The complaint seeks: • unspecified damages; • restitution; • disgorgement of all profits, benefits and other compensation obtained by the individual defendants; • an order directing us to take all necessary actions to reform and improve our corporate governance and internal procedures; and • costs and disbursements, including attorneys’, accountants’ and experts’ fees, costs and expenses. Although the Wilfred Litigation and Nottenkamper Litigation are each brought nominally on behalf of us, we expect to incur defense costs and other expenses in connection with those actions. On May 18, 2012, we received a Civil Investigative Demand (the “Original CID”) from the U.S. Consumer Financial Protection Bureau (the “CFPB”). In September 2013, the CFPB withdrew the Original CID, and we received a new Civil Investigative Demand (the “New CID”) from the CFPB. Both the Original CID and the New CID provided that the purpose of the CFPB’s investigation was, in part, “to determine whether for-profit post-secondary companies, student loan origination and servicing providers, or other unnamed persons have engaged or are engaging in unlawful acts or practices relating to the advertising, marketing, or origination of private student loans.” Both the Original CID and the New CID contained broad requests for oral testimony, production of documents and written reports related to private education loans made to our students, internal financing provided to our students and certain other aspects of our business. We provided documentation and other information to the CFPB, while preserving our rights to object to its inquiry. On February 26, 2014, the CFPB filed a complaint against us in the United States District Court for the Southern District of Indiana under the following caption: Consumer Financial Protection Bureau v. ITT Educational Services, Inc. • Section 1036(a)(1) of the Consumer Financial Protection Act of 2010 (the “CFPA”), 12 U.S.C. § 5536(a)(1), which prohibits unfair, deceptive and abusive acts and practices, from July 21, 2011 through December 2011, by: • subjecting consumers to undue influence or coercing them into taking out private education loans through a variety of unfair acts and practices designed to interfere with the consumers’ ability to make informed, uncoerced choices; • taking unreasonable advantage of consumers’ inability to protect their interest in selecting or using the private education loans; and • taking unreasonable advantage of consumers’ reasonable reliance on us to act in the consumers’ interests; and • the Truth in Lending Act, 15 U.S.C. §§ 1601 et seq On April 28, 2014, we filed a motion to dismiss the CFPB Litigation for, among other reasons, lack of jurisdiction and failure to state a claim upon which relief can be granted. We have defended, and intend to continue to defend, ourselves vigorously against the allegations made in the complaint. On February 27, 2014, the New Mexico Attorney General filed a complaint against us in the District Court of New Mexico under the following caption: State of New Mexico, ex rel. Gary K King, Attorney General v. ITT Educational Services, Inc., et al. • we misrepresented matters related to our nursing education program, including, without limitation, its programmatic accreditation status, the transferability of credits earned in the program and the curriculum of the program; • we misrepresented the terms of the financial aid available to students and the cost of our programs; • we engaged in unfair or deceptive trade practices; • we failed to issue refunds; and • our form enrollment agreement contained unenforceable and unconscionable provisions. The complaint seeks: • an order declaring portions of our enrollment agreement illusory, unconscionable and unenforceable; • preliminary and permanent injunctive relief; • disgorgement of unjust enrichment amounts; • unspecified civil penalty amounts; • restitution; and • reasonable costs, including investigative costs. We have defended, and intend to continue to defend, ourselves vigorously against the allegations made in the complaint. On December 17, 2013, a complaint was filed against us in a purported class action in the Superior Court of the State of California for the County of Los Angeles under the following caption: La Sondra Gallien, an individual, James Rayonez, an individual, Giovanni Chilin, an individual, on behalf of themselves and on behalf of all persons similarly situated v. ITT Educational Services, Inc., et al. • failed to pay wages owed; • failed to pay overtime compensation; • failed to provide meal and rest periods; • failed to provide itemized employee wage statements; • engaged in unlawful business practices; and • are liable for civil penalties under the California Private Attorney General Act. The purported class includes recruiting representatives employed by us during the period of December 17, 2009 through December 17, 2013. The amended complaint seeks: • compensatory damages, including lost wages and other losses; • general damages; • pay for missed meal and rest periods; • restitution; • liquidated damages; • statutory penalties; • interest; • attorneys’ fees, cost and expenses; • civil and statutory penalties; • injunctive relief; and • such other and further relief as the court may deem equitable and appropriate. We have defended, and intend to continue to defend, ourselves vigorously against the allegations made in the amended complaint. There can be no assurance that the ultimate outcome of the Leveski Litigation, Securities Litigation, Banes Litigation, Tarapara Litigation, Jindal Litigation, Wilfred Litigation, Nottenkamper Litigation, CFPB Litigation, New Mexico Litigation, Gallien Litigation or other actions (including other actions under federal or state securities laws) will not have a material adverse effect on our financial condition, results of operations or cash flows. The current officers named in the Securities Litigation, Banes Litigation, Tarapara Litigation, Jindal Litigation, Wilfred Litigation and Nottenkamper Litigation include Daniel M. Fitzpatrick and Kevin M. Modany. Certain of our current and former officers and Directors are or may become a party in the actions described above and/or are or may become subject to government investigations. Our By-laws and Restated Certificate of Incorporation obligate us to indemnify our officers and Directors to the fullest extent permitted by Delaware law, provided that their conduct complied with certain requirements. We are obligated to advance defense costs to our officers and Directors, subject to the individual’s obligation to repay such amount if it is ultimately determined that the individual was not entitled to indemnification. In addition, our indemnity obligation can, under certain circumstances, include indemnifiable judgments, penalties, fines and amounts paid in settlement in connection with those actions and investigations. Government Investigations. On October 30, 2012, we received a Civil Investigative Demand (“CID”) from the Massachusetts Office of the Attorney General (“MAG”). The MAG’s CID provides that the MAG is investigating allegations that we may have violated Massachusetts General Laws, Chapter 93A, Section 2(a) by “engaging in unfair or deceptive practices in connection with marketing and advertising job placement and student outcomes, the recruitment of students, and the financing of education.” The MAG’s CID contains broad requests for production of documents related to our students in Massachusetts, including the financial aid available to those students, our recruitment of those students, the career services that we offer to those students, our marketing and advertising, the retention and graduation rates of those students and many other aspects of our business. We are cooperating with the MAG in its investigation, and we have provided documentation, communications and other information to the MAG in response to the CID. We believe that our acts and practices relating to our students in Massachusetts are lawful. There can be no assurance, however, that the ultimate outcome of the MAG investigation will not have a material adverse effect on our financial condition, results of operations and/or cash flows. In January, February, April and May 2014, we received subpoenas and/or CIDs from the Attorneys General of Arkansas, Arizona, Colorado, Connecticut, Hawaii, Idaho, Iowa, Kentucky, Missouri, Nebraska, North Carolina, Oregon, Pennsylvania, Tennessee and Washington under the authority of each state’s consumer protection statutes. The Attorney General of the Commonwealth of Kentucky has informed us that it will serve as the point of contact for the multistate group to respond to questions relating to the subpoenas and CIDs. The subpoenas and CIDs contain broad requests for information and the production of documents related to our students and practices, including marketing and advertising, recruitment, financial aid, academic advising, career services, admissions, programs, licensure exam pass rates, accreditation, student retention, graduation rates and job placement rates, as well as many other aspects |