Loans | NOTE 4—LOANS Loan Portfolio Composition Our loan portfolio consists of loans held for investment, including restricted loans underlying our consolidated securitization trusts, and loans held for sale, and is divided into three portfolio segments: credit card, consumer banking and commercial banking loans. Credit card loans consist of domestic and international credit card loans. Consumer banking loans consist of auto, home and retail banking loans. Commercial banking loans consist of commercial and multifamily real estate, commercial and industrial, and small-ticket commercial real estate loans. Our portfolio of loans held for investment also includes loans acquired in the ING Direct, CCB and 2012 U.S. card acquisitions. These loans were recorded at fair value at the date of each acquisition and are referred to as Acquired Loans. The substantial majority of the loans purchased in the 2012 U.S. card acquisition had existing revolving privileges; therefore, they were excluded from Acquired Loans and accounted for based on contractual cash flows at acquisition. See “ Note 1—Summary of Significant Accounting Policies ” in our 2014 Form 10-K for additional information on accounting guidance for these loans. Credit Quality We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk. Trends in delinquency ratios are an indicator, among other considerations, of credit risk within our loan portfolio. The level of nonperforming loans represents another indicator of the potential for future credit losses. Accordingly, key metrics we track and use in evaluating the credit quality of our loan portfolio include delinquency and nonperforming loan rates, as well as net charge-off rates and our internal risk ratings of larger balance commercial loans. The table below presents the composition and an aging analysis of our loans held for investment portfolio, which includes restricted loans for securitization investors, as of June 30, 2015 and December 31, 2014 . The delinquency aging includes all past due loans, both performing and nonperforming. Table 4.1: Loan Portfolio Composition and Aging Analysis June 30, 2015 (Dollars in millions) Current 30-59 Days 60-89 Days > 90 Days Total Delinquent Loans Acquired Loans Total Loans Credit Card: Domestic credit card (1) $ 76,741 $ 777 $ 489 $ 977 $ 2,243 $ 0 $ 78,984 International credit card 7,949 108 60 102 270 0 8,219 Total credit card 84,690 885 549 1,079 2,513 0 87,203 Consumer Banking: Auto 37,598 1,573 660 160 2,393 0 39,991 Home loan 6,553 45 27 191 263 20,779 27,595 Retail banking 3,507 16 10 20 46 37 3,590 Total consumer banking 47,658 1,634 697 371 2,702 20,816 71,176 Commercial Banking: Commercial and multifamily real estate 22,809 19 0 21 40 37 22,886 Commercial and industrial 27,267 101 12 163 276 117 27,660 Total commercial lending 50,076 120 12 184 316 154 50,546 Small-ticket commercial real estate 680 2 2 1 5 0 685 Total commercial banking 50,756 122 14 185 321 154 51,231 Other loans 82 4 2 7 13 0 95 Total loans ( 2) $ 183,186 $ 2,645 $ 1,262 $ 1,642 $ 5,549 $ 20,970 $ 209,705 % of Total loans 87.35% 1.26% 0.60% 0.79% 2.65 % 10.00% 100.00 % December 31, 2014 (Dollars in millions) Current 30-59 Days 60-89 Days > 90 Days Total Delinquent Loans Acquired Loans Total Loans Credit Card: Domestic credit card (1) $ 75,143 $ 790 $ 567 $ 1,181 $ 2,538 $ 23 $ 77,704 International credit card 7,878 114 69 111 294 0 8,172 Total credit card 83,021 904 636 1,292 2,832 23 85,876 Consumer Banking: Auto 35,142 1,751 734 197 2,682 0 37,824 Home loan 6,492 57 27 218 302 23,241 30,035 Retail banking 3,496 17 7 16 40 44 3,580 Total consumer banking 45,130 1,825 768 431 3,024 23,285 71,439 Commercial Banking: Commercial and multifamily real estate 22,974 74 7 36 117 46 23,137 Commercial and industrial 26,753 29 10 34 73 146 26,972 Total commercial lending 49,727 103 17 70 190 192 50,109 Small-ticket commercial real estate 771 6 1 3 10 0 781 Total commercial banking 50,498 109 18 73 200 192 50,890 Other loans 97 3 2 9 14 0 111 Total loans (2) $ 178,746 $ 2,841 $ 1,424 $ 1,805 $ 6,070 $ 23,500 $ 208,316 % of Total loans 85.81% 1.36% 0.68% 0.87% 2.91 % 11.28% 100.00 % __________ (1) Includes installment loans of $107 million and $144 million as of June 30, 2015 and December 31, 2014 , respectively. (2) Loans as presented are net of unearned income, unamortized premiums and discounts, and unamortized deferred fees and costs totaling $935 million and $1.1 billion as of June 30, 2015 and December 31, 2014 , respectively. We had total loans held for sale of $1.1 billion and $626 million as of June 30, 2015 and December 31, 2014 , respectively. Table 4.2 presents loans 90 days or more past due that continue to accrue interest and loans classified as nonperforming as of June 30, 2015 and December 31, 2014 . Table 4.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans (1) June 30, 2015 December 31, 2014 (Dollars in millions) > 90 Days and Accruing Nonperforming Loans > 90 Days and Accruing Nonperforming Loans Credit Card: Domestic credit card $ 977 $ 0 $ 1,181 $ 0 International credit card 64 68 73 70 Total credit card 1,041 68 1,254 70 Consumer Banking: Auto 0 160 0 197 Home loan 0 313 0 330 Retail banking 1 28 1 22 Total consumer banking 1 501 1 549 Commercial Banking: Commercial and multifamily real estate 0 27 7 62 Commercial and industrial 6 433 1 106 Total commercial lending 6 460 8 168 June 30, 2015 December 31, 2014 (Dollars in millions) > 90 Days and Accruing Nonperforming Loans > 90 Days and Accruing Nonperforming Loans Small-ticket commercial real estate 0 3 0 7 Total commercial banking 6 463 8 175 Other loans 0 10 0 15 Total $ 1,048 $ 1,042 $ 1,263 $ 809 % of Total loans 0.50% 0.50% 0.61% 0.39% __________ (1) Nonperfor ming loans generally include loans that have been placed on nonaccrual status. Acquired Loans are excluded from loans reported as 90 days and accruing inte rest as well as nonperforming loans. Credit Card Our credit card loan portfolio is generally highly diversified across millions of accounts and numerous geographies without significant individual exposure. We therefore generally manage credit risk on a portfolio basis. The risk in our credit card portfolio correlates to broad economic trends, such as unemployment rates, gross domestic product (“GDP”), and home values, as well as customer liquidity, which can have a material effect on credit performance. The primary factors we assess in monitoring the credit quality and risk of our credit card portfolio are delinquency and charge-off trends, including an analysis of the migration of loans between delinquency categories over time. The table below displays the geographic profile of our credit card loan portfolio and delinquency statistics as of June 30, 2015 and December 31, 2014 . We also present net charge-offs for the three and six months ended June 30, 2015 and 2014 . Table 4.3: Credit Card: Risk Profile by Geographic Region and Delinquency Status June 30, 2015 December 31, 2014 (Dollars in millions) Amount % of Total (1) Amount % of Total (1) Domestic credit card: California $ 8,891 10.2% $ 8,574 10.0% New York 5,785 6.6 5,610 6.5 Texas 5,581 6.4 5,382 6.3 Florida 4,968 5.7 4,794 5.6 Illinois 3,733 4.3 3,747 4.4 Pennsylvania 3,430 3.9 3,581 4.2 Ohio 3,050 3.5 3,075 3.6 New Jersey 2,903 3.3 2,868 3.3 Michigan 2,665 3.1 2,681 3.1 Other 37,978 43.6 37,392 43.5 Total domestic credit card 78,984 90.6 77,704 90.5 International credit card: Canada 4,867 5.6 4,747 5.5 United Kingdom 3,352 3.8 3,425 4.0 Total international credit card 8,219 9.4 8,172 9.5 Total credit card $ 87,203 100.0% $ 85,876 100.0 % Selected credit metrics: (2) 30+ day delinquencies $ 2,513 2.88% $ 2,832 3.30% 90+ day delinquencies 1,079 1.24 1,292 1.50 __________ (1) P ercentages by geographic region within the domestic and international credit card portfolios are calculated based on the total held for investment credit card loan s as of the end of the reported period. (2) Calculated by dividing delinquent credit card loans by the total balance of credit card loans held for investment as of the end of the reported period. Table 4.4: Credit Card: Net Charge-offs Three Months Ended June 30, Six Months Ended June 30, 2015 2014 2015 2014 (Dollars in millions) Amount Rate (1) Amount Rate (1) Amount Rate (1) Amount Rate (1) Net charge-offs: Domestic credit card $ 650 3.42% $ 610 3.52% $ 1,314 3.49% $ 1,310 3.77% International credit card 53 2.65 75 3.93 108 2.73 155 4.05 Total credit card $ 703 3.35 $ 685 3.56 $ 1,422 3.42 $ 1,465 3.79 __________ (1) Calculated for each loan category by dividing annualized net charge-offs for the period by average loans held for investment during the period. Consumer Banking Our consumer banking loan portfolio consists of auto, home loan and retail banking loans. Similar to our credit card loan portfolio, the risk in our consumer banking loan portfolio correlates to broad economic trends, such as unemployment rates, GDP, and home values, as well as customer liquidity, all of which can have a material effect on credit performance. Delinquency, nonperforming loans and charge-off trends are key factors we assess in monitoring the credit quality and risk of our consumer banking loan portfolio. The table below displays the geographic profile of our consumer banking loan portfolio, including Acquired Loans. We also present the delinquency and nonperforming loan rates of our consumer banking loan portfolio as of June 30, 2015 and December 31, 2014 , and net charge-offs for the three and six months ended June 30, 2015 and 2014 . Table 4.5: Consumer Banking: Risk Profile by Geographic Region, Delinquency Status and Performing Status June 30, 2015 December 31, 2014 (Dollars in millions) Amount % of Total (1) Amount % of Total (1) Auto: Texas $ 5,383 7.6% $ 5,248 7.4% California 4,367 6.1 4,081 5.7 Florida 3,062 4.3 2,737 3.8 Georgia 2,169 3.1 2,066 2.9 Louisiana 1,872 2.6 1,773 2.5 Illinois 1,784 2.5 1,676 2.4 Ohio 1,654 2.3 1,566 2.2 Other 19,700 27.7 18,677 26.1 Total auto 39,991 56.2 37,824 53.0 Home loan: California 6,412 9.0 6,943 9.7 New York 2,313 3.2 2,452 3.4 Illinois 1,697 2.4 1,873 2.6 Maryland 1,624 2.3 1,720 2.4 Virginia 1,452 2.0 1,538 2.2 New Jersey 1,405 2.0 1,529 2.1 Florida 1,253 1.8 1,375 1.9 June 30, 2015 December 31, 2014 (Dollars in millions) Amount % of Total (1) Amount % of Total (1) Other 11,439 16.1 12,605 17.7 Total home loan 27,595 38.8 30,035 42.0 Retail banking: Louisiana 1,128 1.6 1,120 1.5 New York 891 1.2 881 1.2 Texas 752 1.0 756 1.1 New Jersey 255 0.4 265 0.4 Maryland 170 0.2 167 0.2 Virginia 142 0.2 132 0.2 California 49 0.1 52 0.1 Other 203 0.3 207 0.3 Total retail banking 3,590 5.0 3,580 5.0 Total consumer banking $ 71,176 100.0% $ 71,439 100.0% June 30, 2015 December 31, 2014 30+ day Delinquencies 90+ day Delinquencies Nonperforming Loans 30+ day Delinquencies 90+ day Delinquencies Nonperforming Loans (Dollars in millions) Amount Rate Amount Rate Amount Rate Amount Rate Amount Rate Amount Rate Auto $ 2,393 5.98% $ 160 0.40 % $ 160 0.40% $ 2,682 7.09% $ 197 0.52% $ 197 0.52 % Home Loan (2) 263 0.95 191 0.69 313 1.13 302 1.01 218 0.73 330 1.10 Retail Banking 46 1.28 20 0.55 28 0.79 40 1.11 16 0.44 22 0.61 Total Consumer Banking (2) $ 2,702 3.80 $ 371 0.52 $ 501 0.70 $ 3,024 4.23 $ 431 0.60 $ 549 0.77 __________ (1) Pe rcentages by geographic region are calculated based on the total held for investment consumer banking loans as of the end of the reported period. (2) Excluding the impact of Acquired Loans, the 30+ day delinquency rates, 90+ day delinquency rates, and the nonperforming loans rates for our home loan portfolio were 3.85% , 2.81% and 4.59% as of June 30, 2015 ; and 4.45% , 3.21% and 4.86% as of December 31, 2014 ; and for the total consumer banking loan portfolio were 5.36% , 0.74% and 1.00% as of June 30, 2015 ; and 6.28% , 0.89% and 1.14% as of December 31, 2014 . Table 4.6: Consumer Banking: Net Charge-offs Three Months Ended June 30, Six Months Ended June 30, 2015 2014 2015 2014 (Dollars in millions) Amount Rate (1) Amount Rate (1) Amount Rate (1) Amount Rate (1) Net charge-offs: Auto $ 121 1.22% $ 111 1.31% $ 269 1.38% $ 245 1.48% Home loan 3 0.04 5 0.05 5 0.03 10 0.06 Retail banking 12 1.39 6 0.70 21 1.18 15 0.82 Total consumer banking $ 136 0.76 $ 122 0.69 $ 295 0.83 $ 270 0.76 _______ ___ (1) Calculated for each loan category by dividing annualized net charge-offs for the period by average loans held for investment during the period. Excluding the impact of Acquired Loans, the net charge-off rates for our home loan portfolio and the total consumer banking loan portfolio were 0.16% and 1.09% , respectively, for the three months ended June 30, 2015 , compared to 0.25% and 1.09% , respectively, for the three months ended June 30, 2014 ; and 0.13% and 1.19% , respectively, for the six months ended June 30, 2015 , compared to 0.27% and 1.23% , respectively, for the six months ended June 30, 2014 . Home Loan Our home loan portfolio consists of both first-lien and second-lien residential mortgage loans. In evaluating the credit quality and risk of our home loan portfolio, we continually monitor a variety of mortgage loan characteristics that may affect the default experience on our overall home loan portfolio, such as vintage, geographic concentrations, lien priority and product type. Certain loan concentrations have experienced higher delinquency rates as a result of the significant decline in home prices after the peak in 2006 and subsequent rise in unemployment. These loan concentrations include loans originated between 2006 and 2008 in an environment of decreasing home sales, broadly declining home prices and more relaxed underwriting standards. The following table presents the distribution of our home loan portfolio as of June 30, 2015 and December 31, 2014 , based on selected key risk characteristics. Table 4.7: Home Loan: Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type June 30, 2015 Loans Acquired Loans Total Home Loans (Dollars in millions) Amount % of Total (1) Amount % of Total (1) Amount % of Total (1) Origination year: (2) < = 2006 $ 2,554 9.3% $ 5,271 19.1% $ 7,825 28.4% 2007 294 1.1 4,475 16.2 4,769 17.3 2008 172 0.6 3,155 11.4 3,327 12.0 2009 106 0.4 1,735 6.3 1,841 6.7 2010 107 0.4 2,590 9.4 2,697 9.8 2011 196 0.7 2,963 10.7 3,159 11.4 2012 1,443 5.2 461 1.7 1,904 6.9 2013 604 2.2 75 0.3 679 2.5 2014 720 2.6 31 0.1 751 2.7 2015 620 2.2 23 0.1 643 2.3 Total $ 6,816 24.7% $ 20,779 75.3% $ 27,595 100.0% Geographic concentration: (3) California $ 939 3.4% $ 5,473 19.8% $ 6,412 23.2% New York 1,336 4.9 977 3.5 2,313 8.4 Illinois 94 0.3 1,603 5.8 1,697 6.1 Maryland 484 1.8 1,140 4.1 1,624 5.9 Virginia 410 1.5 1,042 3.8 1,452 5.3 New Jersey 334 1.2 1,071 3.9 1,405 5.1 Florida 163 0.6 1,090 3.9 1,253 4.5 Arizona 87 0.3 1,109 4.0 1,196 4.3 Louisiana 1,140 4.1 33 0.2 1,173 4.3 Washington 110 0.4 913 3.3 1,023 3.7 Other 1,719 6.2 6,328 23.0 8,047 29.2 Total $ 6,816 24.7% $ 20,779 75.3% $ 27,595 100.0 % Lien type: 1 st lien $ 5,807 21.0% $ 20,444 74.1% $ 26,251 95.1% 2 nd lien 1,009 3.7 335 1.2 1,344 4.9 Total $ 6,816 24.7% $ 20,779 75.3% $ 27,595 100.0% Interest rate type: Fixed rate $ 2,654 9.6% $ 2,516 9.1% $ 5,170 18.7% Adjustable rate 4,162 15.1 18,263 66.2 22,425 81.3 Total $ 6,816 24.7% $ 20,779 75.3% $ 27,595 100.0% December 31, 2014 Loans Acquired Loans Total Home Loans (Dollars in millions) Amount % of Total (1) Amount % of Total (1) Amount % of Total (1) Origination year: (2) < = 2006 $ 2,827 9.4% $ 5,715 19.1 % $ 8,542 28.5 % 2007 320 1.1 4,766 15.8 5,086 16.9 2008 187 0.6 3,494 11.7 3,681 12.3 2009 107 0.4 1,999 6.6 2,106 7.0 2010 120 0.4 3,108 10.3 3,228 10.7 2011 221 0.7 3,507 11.7 3,728 12.4 2012 1,620 5.4 533 1.8 2,153 7.2 2013 661 2.2 85 0.3 746 2.5 2014 731 2.4 34 0.1 765 2.5 Total $ 6,794 22.6 % $ 23,241 77.4% $ 30,035 100.0% Geographic concentration: (3) California $ 924 3.1% $ 6,019 20.0% $ 6,943 23.1% New York 1,379 4.6 1,073 3.6 2,452 8.2 Illinois 86 0.3 1,787 5.9 1,873 6.2 Maryland 457 1.5 1,263 4.2 1,720 5.7 Virginia 385 1.3 1,153 3.8 1,538 5.1 New Jersey 341 1.1 1,188 4.0 1,529 5.1 Florida 161 0.5 1,214 4.1 1,375 4.6 Arizona 89 0.3 1,215 4.1 1,304 4.4 Louisiana 1,205 4.0 38 0.1 1,243 4.1 Washington 109 0.4 1,038 3.4 1,147 3.8 Other 1,658 5.5 7,253 24.2 8,911 29.7 Total $ 6,794 22.6% $ 23,241 77.4% $ 30,035 100.0% Lien type: 1 st lien $ 5,756 19.2% $ 22,883 76.2% $ 28,639 95.4% 2 nd lien 1,038 3.4 358 1.2 1,396 4.6 Total $ 6,794 22.6 % $ 23,241 77.4 % $ 30,035 100.0 % Interest rate type: Fixed rate $ 2,446 8.1% $ 2,840 9.5% $ 5,286 17.6% Adjustable rate 4,348 14.5 20,401 67.9 24,749 82.4 Total $ 6,794 22.6 % $ 23,241 77.4% $ 30,035 100.0% __________ (1) Percentages within each risk category are calculated based on total home loans held for investment. (2) The Acquired Loans origination balances in the years subsequent to 2012 are related to refinancing of previously acquired home loans. (3) Represents the ten states in which we have the highest concentration of home loans. Our recorded investment in home loans for properties that are in process of foreclosure was $543 million as of June 30, 2015 . We commence the foreclosure process on home loans when a borrower becomes at least 120 days delinquent in accordance with Consumer Financial Protection Bureau regulations. Foreclosure procedures and time lines vary according to state law. As of June 30, 2015 and December 31, 2014 , the carrying value of the foreclosed residential real estate properties which we hold and report as other assets on our consolidated balance sheet totaled $125 million and $131 million , respectively. Commercial Banking We evaluate the credit risk of commercial loans individually and use a risk-rating system to determine the credit quality of our commercial loans. We assign internal risk ratings to loans based on relevant information about the ability of borrowers to service their debt. In determining the risk rating of a particular loan, among the factors considered are the borrower’s current financial condition, historical credit performance, projected future credit performance, prospects for support from financially responsible guarantors, the estimated realizable value of any collateral and current economic trends. The ratings scale based on our internal risk-rating system is as follows: • Noncriticized: Loans that have not been designated as criticized, frequently referred to as “pass” loans. • Criticized performing: Loans in which the financial condition of the obligor is stressed, affecting earnings, cash flows or collateral values. The borrower currently has adequate capacity to meet near-term obligations; however, the stress, left unabated, may result in deterioration of the repayment prospects at some future date. • Criticized nonperforming: Loans that are not adequately protected by the current net worth and paying capacity of the obligor or the collateral pledged, if any. Loans classified as criticized nonperforming have a well-defined weakness, or weaknesses, which jeopardize the repayment of the debt. These loans are characterized by the distinct possibility that we will sustain a credit loss if the deficiencies are not corrected and are generally placed on nonaccrual status. We use our internal risk-rating system for regulatory reporting, determining the frequency of credit exposure reviews, and evaluating and determining the allowance for loan and lease losses for commercial loans. Loans of $1 million or more designated as criticized performing and criticized nonperforming are reviewed quarterly by management for further deterioration or improvement to determine if they are appropriately classified/graded and whether impairment exists. Noncriticized loans greater than $1 million are specifically reviewed, at least annually, to determine the appropriate loan grading. In addition, we evaluate the risk rating during the renewal process of any loan or if a loan becomes past due. The following table presents the geographic distribution and internal risk ratings of our commercial loan portfolio as of June 30, 2015 and December 31, 2014 . Table 4.8: Commercial Banking: Risk Profile by Geographic Region and Internal Risk Rating June 30, 2015 (Dollars in millions) Commercial and Multifamily Real Estate % of Total (1) Commercial and Industrial % of Total (1) Small-ticket Commercial Real Estate % of Total (1) Total Commercial Banking % of Total (1) Geographic concentration: (2) Loans: Northeast $ 14,514 63.4% $ 6,498 23.5% $ 419 61.2 % $ 21,431 41.8 % Mid-Atlantic 2,558 11.2 2,084 7.5 27 3.9 4,669 9.1 South 3,436 15.0 12,028 43.5 43 6.3 15,507 30.3 Other 2,378 10.4 7,050 25.5 196 28.6 9,624 18.8 Total $ 22,886 100.0% $ 27,660 100.0% $ 685 100.0% $ 51,231 100.0% Internal risk rating: (3) Loans: Noncriticized $ 22,453 98.1% $ 25,869 93.5% $ 679 99.1% $ 49,001 95.7% Criticized performing 406 1.8 1,358 4.9 3 0.4 1,767 3.4 Criticized nonperforming 27 0.1 433 1.6 3 0.5 463 0.9 Total $ 22,886 100.0% $ 27,660 100.0 % $ 685 100.0% $ 51,231 100.0% December 31, 2014 (Dollars in millions) Commercial and Multifamily Real Estate % of Total (1) Commercial and Industrial % of Total (1) Small-ticket Commercial Real Estate % of Total (1) Total Commercial Banking % of Total (1) Geographic concentration: (2) Loans: Northeast $ 15,135 65.4% $ 6,384 23.7% $ 478 61.2% $ 21,997 43.2% Mid-Atlantic 2,491 10.8 2,121 7.9 30 3.8 4,642 9.1 South 3,070 13.3 12,310 45.6 48 6.2 15,428 30.3 Other 2,441 10.5 6,157 22.8 225 28.8 8,823 17.4 Total $ 23,137 100.0% $ 26,972 100.0% $ 781 100.0% $ 50,890 100.0% Internal risk rating: (3) Loans: Noncriticized $ 22,535 97.4% $ 25,982 96.3% $ 767 98.2% $ 49,284 96.9% Criticized performing 540 2.3 884 3.3 7 0.9 1,431 2.8 Criticized nonperforming 62 0.3 106 0.4 7 0.9 175 0.3 Total $ 23,137 100.0% $ 26,972 100.0% $ 781 100.0% $ 50,890 100.0% __________ (1) Percentages calculated based on total held for investment commercial loans in each respective loan category as of the end of the reported period. (2) Northeast consists of CT, ME, MA, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DE, DC, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MS, MO, NC, SC, TN and TX. (3) Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset c ategories defined by banking regulatory authorities. Impaired Loans The following table presents information about our impaired loans, excluding the impact of Acquired Loans, which is reported separately as of June 30, 2015 and December 31, 2014 , and for the three and six months ended June 30, 2015 and 2014 : Table 4.9: Impaired Loans (1) June 30, 2015 (Dollars in millions) With an Allowance Without an Allowance Total Recorded Investment Related Allowance Net Recorded Investment Unpaid Principal Balance Credit Card: Domestic credit card $ 532 $ 0 $ 532 $ 139 $ 393 $ 517 International credit card 138 0 138 67 71 133 Total credit card (2) 670 0 670 206 464 650 Consumer Banking: Auto (3) 254 207 461 21 440 732 Home loan 215 148 363 15 348 460 Retail banking 51 6 57 11 46 59 Total consumer banking 520 361 881 47 834 1,251 Commercial Banking: Commercial and multifamily real estate 95 11 106 19 87 118 Commercial and industrial 299 265 564 53 511 592 Total commercial lending 394 276 670 72 598 710 Small-ticket commercial real estate 4 0 4 0 4 4 Total commercial banking 398 276 674 72 602 714 Total $ 1,588 $ 637 $ 2,225 $ 325 $ 1,900 $ 2,615 Three Months Ended Six Months Ended June 30, 2015 June 30, 2015 (Dollars in millions) Average Interest Average Interest Credit Card: Domestic credit card $ 535 $ 14 $ 539 $ 28 International credit card 136 3 139 5 Total credit card (2) 671 17 678 33 Consumer Banking: Auto (3) 457 20 450 41 Home loan 364 1 365 2 Retail banking 56 1 54 1 Total consumer banking 877 22 869 44 Commercial Banking: Commercial and multifamily real estate 113 1 124 2 Commercial and industrial 388 1 330 2 Total commercial lending 501 2 454 4 Small-ticket commercial real estate 8 0 8 0 Total commercial banking 509 2 462 4 Total $ 2,057 $ 41 $ 2,009 $ 81 December 31, 2014 (Dollars in millions) With an Allowance Without an Allowance Total Recorded Investment Related Allowance Net Recorded Investment Unpaid Principal Balance Credit Card: Domestic credit card $ 546 $ 0 $ 546 $ 145 $ 401 $ 531 International credit card 146 0 146 74 72 141 Total credit card (2) 692 0 692 219 473 672 Consumer Banking: Auto (3) 230 205 435 19 416 694 Home loan 218 149 367 17 350 472 Retail banking 45 5 50 6 44 52 Total consumer banking 493 359 852 42 810 1,218 Commercial Banking: Commercial and multifamily real estate 120 26 146 23 123 163 Commercial and industrial 161 55 216 16 200 233 Total commercial lending 281 81 362 39 323 396 Small-ticket commercial real estate 3 5 8 0 8 10 Total commercial banking 284 86 370 39 331 406 Total $ 1,469 $ 445 $ 1,914 $ 300 $ 1,614 $ 2,296 Three Months Ended Six Months Ended June 30, 2014 June 30, 2014 (Dollars in millions) Average Recorded Investment Interest Income Recognized Average Recorded Investment Interest Income Recognized Credit Card: Domestic credit card $ 573 $ 15 $ 585 $ 30 International credit card 165 3 167 6 Total credit card (2) 738 18 752 36 Consumer Banking: Auto (3) 373 17 367 34 Home loan 408 2 404 3 Retail banking 77 0 81 1 Total consumer banking 858 19 852 38 Commercial Banking: Commercial and multifamily real estate 200 1 180 3 Commercial and industrial 178 1 180 2 Total commercial lending 378 2 360 5 Small-ticket commercial real estate 11 0 9 0 Total commercial banking 389 2 369 5 Total $ 1,985 $ 39 $ 1,973 $ 79 __________ (1) Impaired loans include loans modified in Troubled Debt Restructurings (“TDRs”), all nonperforming commercial loans, and nonperforming home loans with a specific impairment. (2) Credit card loans include finance charges and fees. (3) Although auto loans from loan recovery inventory are not reported in our loans held for investment, they are included as impaired loans above since they are reported as TD Rs. Loans modified in TDRs accounted for $1.7 billion of the impaired loans presented above as of both June 30, 2015 and December 31, 2014 . Consumer TDRs classified as performing totaled $1.0 billion as of both June 30, 2015 and December 31, 2014 . Commercial TDRs classified as performing totaled $211 million and $194 million as of June 30, 2015 and December 31, 2014 , respectively. As part of our loan modifications to borrowers experiencing financial difficulty, we may provide multiple concessions to minimize our economic loss and improve long-term loan performance and collectability. The following tables present the types, recorded investment amounts and financial effects of loans modified in TDRs during the three and six months ended June 30, 2015 and 2014 : Table 4.10: Troubled Debt Restructurings Total (1) Three Months Ended June 30, 2015 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) % of (2)(3) Average (4) % of (3)(5) Average (6) % of (3)(7) Gross (8) Credit Card: Domestic credit card $ 68 100% 12.03 % 0 % 0 0 % $ 0 International credit card 30 100 25.95 0 0 0 0 Total credit card 98 100 16.25 0 0 0 0 Consumer Banking: Auto 81 40 4.11 68 7 31 23 Home loan 10 37 3.17 60 188 23 0 Retail banking 5 3 6.93 76 7 0 0 Total consumer banking 96 37 4.03 67 23 29 23 Commercial Banking: Commercial and multifamily real estate 0 0 0.00 0 0 100 0 Commercial and industrial 30 0 1.14 98 4 0 0 Total commercial lending 30 0 1.14 98 4 0 0 Small-ticket commercial real estate 1 0 0.00 0 0 0 0 Total commercial banking 31 0 1.14 97 4 0 0 Total $ 225 60 12.98 42 17 12 $ 23 Total (1) Six Months Ended June 30, 2015 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) % of (2)(3) Average (4) % of (3)(5) Average (6) % of (3)(7) Gross (8) Credit Card: Domestic credit card $ 140 100% 12.08% 0% 0 0 % $ 0 International credit card 62 100 25.86 0 0 0 0 Total credit card 202 100 16.32 0 0 0 0 Consumer Banking: Auto 169 41 2.82 69 8 30 45 Home loan 17 50 2.98 62 181 13 0 Retail banking 10 31 8.09 83 6 0 0 Total consumer banking 196 41 3.05 70 22 27 45 Commercial Banking: Commercial and multifamily real estate 3 0 0.00 97 34 78 1 Commercial and industrial 51 0 1.50 59 5 0 0 Total commercial lending 54 0 1.50 61 7 4 1 Small-ticket commercial real estate 1 0 0.00 0 0 0 0 Total commercial banking 55 0 1.50 60 7 4 1 Total $ 453 62 12.55 37 19 12 $ 46 Total Loans Modified (1) Three Months Ended June 30, 2014 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) % of TDR Activity (2)(3) Average Rate Reduction (4) % of TDR Activity (3)(5) Average Term Extension (Months) (6) % of TDR Activity (3)(7) Gross Balance Reduction (8) Credit Card: Domestic credit card $ 64 100% 11.54% 0% 0 0% $ 0 International credit card 38 100 25.46 0 0 0 0 Total credit card 102 100 16.83 0 0 0 0 Consumer Banking: Auto 69 32 1.45 58 9 41 25 Home loan 11 38 2.32 33 164 4 0 Retail banking 2 5 7.57 95 10 0 0 Total consumer banking 82 32 1.62 56 22 34 25 Commercial Banking: Commercial and multifamily real estate 4 0 0.00 0 0 100 2 Commercial and industrial 12 0 0.00 57 11 0 0 Total commercial lending 16 0 0.00 42 11 26 2 Small-ticket commercial real estate 1 0 0.00 0 0 0 0 Total commercial banking 17 0 0.00 39 11 24 2 Total $ 201 64 13.73 26 20 16 $ 27 Total Loans Modified (1) Six Months Ended June 30, 2014 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) % of TDR Activity (2)(3) Average Rate Reduction (4) % of TDR Activity (3)(5) Average Term Extension (Months) (6) % of TDR Activity (3)(7) Gross Balance Reduction (8) Credit Card: Domestic credit card $ 131 100% 11.52% 0 % 0 0% $ 0 International credit card 81 100 25.33 0 0 0 0 Total credit card 212 100 16.83 0 0 0 0 Consumer Banking: Auto 146 36 1.02 63 9 36 47 Home loan 19 30 2.04 32 153 8 1 Retail banking 8 7 5.07 71 7 0 0 Total consumer banking 173 34 1.16 60 18 31 48 Commercial Banking: Commercial and multifamily real estate 66 31 1.28 94 8 6 2 Commercial and industrial 13 0 0.00 58 11 0 0 Total commercial lending 79 26 1.10 88 9 5 2 Small-ticket commercial real estate 1 0 0.00 0 0 0 0 Total commercial banking 80 26 1.08 87 9 5 2 Total $ 465 63 12.55 37 14 13 $ 50 __________ (1) Represents total loans modified and accounted for as TDRs during the period. Paydowns, net charge-offs and any other changes in the loan carrying value subsequent to the loan entering TDR status are not reflected. (2) Represents percentage of loans modified and accounted for as TDRs during the period that were granted a reduced interest rate. (3) Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types. (4) Represents weighted average interest rate reduction for those loans that received an interest rate concession. (5) Represents percentage of loans modified and accounted for as TDRs during the period that were granted a maturity date extension. (6) Represents weighted average change in maturity date for those loans that received a maturity date extension. (7) Represents percentage of loans modified and accounted for as TDRs during the period that were granted forgiveness or forbearance of a portion of their balance. (8) Total amount represents the gross balance forgiven. For loans modified in bankruptcy, the gross balance reduction represents collateral value write downs associated with the discharge of the borrower’s obligations. TDR—Subsequent Defaults of Completed TDR Modifications The following table presents the type, number and recorded investment amount of loans modified in TDRs that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged-off as of the end of the period presented, or has been reclassified from accrual to nonaccrual status. Table 4.11: TDR - Subsequent Defaults Three Months Ended Six Months Ended June 30, 2015 June 30, 2015 (Dollars in millions) Number of Amount Number of Amount Credit Card: Domestic credit card 9,661 $ 16 19,328 $ 32 International credit card (1) 8,624 23 17,172 43 Total credit card 18,285 39 36,500 75 Consumer Banking: Auto 2,128 24 3,875 44 Home loan 2 0 7 0 Retail banking 4 0 14 1 Total consumer banking 2,134 24 3,896 45 Commercial Banking: Commercial and multifamily real estate 0 0 0 0 Commercial and industrial 3 17 3 17 Total commercial lending 3 17 3 17 Small-ticket commercial real estate 0 0 0 0 Total commercial banking 3 17 3 17 Total 20,422 $ 80 4 |