Loans | NOTE 4—LOANS Loan Portfolio Composition Our loan portfolio consists of loans held for investment, including loans held in our consolidated trusts and loans held for sale, and is divided into three portfolio segments: credit card, consumer banking and commercial banking. Credit card loans consist of domestic and international credit card loans. Consumer banking loans consist of auto, home and retail banking loans. Commercial banking loans consist of commercial and multifamily real estate, commercial and industrial, and small-ticket commercial real estate loans. Our portfolio of loans held for investment also includes certain consumer and commercial loans acquired through business combinations that were recorded at fair value at acquisition and subsequently accounted for based on cash flows expected to be collected, which are referred to as PCI loans. See “ Note 1—Summary of Significant Accounting Policies ” for additional information on the accounting guidance for these loans. The credit metrics presented in this section exclude loans held for sale, which are carried at lower of cost or fair value. Credit Quality We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk. Trends in delinquency rates are an indicator, among other considerations, of credit risk within our loan portfolio. The level of nonperforming loans represents another indicator of the potential for future credit losses. Accordingly, key metrics we track and use in evaluating the credit quality of our loan portfolio include delinquency and nonperforming loan rates, as well as net charge-off rates and our internal risk ratings of larger-balance commercial loans. The table below presents the composition and an aging analysis of our loans held for investment portfolio as of December 31, 2017 and 2016 . The delinquency aging includes all past due loans, both performing and nonperforming. Table 4.1 : Loan Portfolio Composition and Aging Analysis December 31, 2017 (Dollars in millions) Current 30-59 Days 60-89 Days > 90 Days Total Delinquent Loans PCI Loans Total Loans Credit Card: Domestic credit card $ 101,072 $ 1,211 $ 915 $ 2,093 $ 4,219 $ 2 $ 105,293 International card businesses 9,110 144 81 134 359 0 9,469 Total credit card 110,182 1,355 996 2,227 4,578 2 114,762 Consumer Banking: Auto 50,151 2,483 1,060 297 3,840 0 53,991 Home loan 7,235 37 16 70 123 10,275 17,633 Retail banking 3,389 24 5 18 47 18 3,454 Total consumer banking 60,775 2,544 1,081 385 4,010 10,293 75,078 Commercial Banking: Commercial and multifamily real estate 26,018 41 17 49 107 25 26,150 Commercial and industrial 37,412 1 70 87 158 455 38,025 Total commercial lending 63,430 42 87 136 265 480 64,175 Small-ticket commercial real estate 393 2 1 4 7 0 400 Total commercial banking 63,823 44 88 140 272 480 64,575 Other loans 54 2 1 1 4 0 58 Total loans (1) $ 234,834 $ 3,945 $ 2,166 $ 2,753 $ 8,864 $ 10,775 $ 254,473 % of Total loans 92.29 % 1.55 % 0.85 % 1.08 % 3.48 % 4.23 % 100.00 % December 31, 2016 (Dollars in millions) Current 30-59 Days 60-89 Days > 90 Days Total Delinquent Loans PCI Loans Total Loans Credit Card: Domestic credit card $ 93,279 $ 1,153 $ 846 $ 1,840 $ 3,839 $ 2 $ 97,120 International card businesses 8,115 124 72 121 317 0 8,432 Total credit card 101,394 1,277 918 1,961 4,156 2 105,552 Consumer Banking: Auto 44,762 2,041 890 223 3,154 0 47,916 Home loan 6,951 44 20 141 205 14,428 21,584 Retail banking 3,477 22 7 20 49 28 3,554 Total consumer banking 55,190 2,107 917 384 3,408 14,456 73,054 Commercial Banking: Commercial and multifamily real estate 26,536 45 0 0 45 28 26,609 Commercial and industrial 38,831 27 84 297 408 585 39,824 Total commercial lending 65,367 72 84 297 453 613 66,433 Small-ticket commercial real estate 473 7 1 2 10 0 483 Total commercial banking 65,840 79 85 299 463 613 66,916 Other loans 56 3 0 5 8 0 64 Total loans (1) $ 222,480 $ 3,466 $ 1,920 $ 2,649 $ 8,035 $ 15,071 $ 245,586 % of Total loans 90.59 % 1.41 % 0.78 % 1.08 % 3.27 % 6.14 % 100.00 % __________ (1) Loans, other than PCI loans, include unamortized premiums and discounts, and unamortized deferred fees and costs totaling $773 million and $558 million as of December 31, 2017 and 2016 , respectively. We pledged loan collateral of $27.3 billion and $29.3 billion to secure the majority of our FHLB borrowing capacity of $21.0 billion and $24.9 billion as of December 31, 2017 and 2016 , respectively. The following table presents the outstanding balance of loans 90 days or more past due that continue to accrue interest and loans classified as nonperforming as of December 31, 2017 and 2016 . Nonperforming loans generally include loans that have been placed on nonaccrual status. PCI loans are excluded from the table below. See “ Note 1—Summary of Significant Accounting Policies ” for additional information on our policies for nonperforming loans and accounting for PCI loans. Table 4.2 : 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans December 31, 2017 December 31, 2016 (Dollars in millions) > 90 Days and Accruing Nonperforming Loans > 90 Days and Accruing Nonperforming Loans Credit Card: Domestic credit card $ 2,093 N/A $ 1,840 N/A International card businesses 128 $ 24 96 $ 42 Total credit card 2,221 24 1,936 42 Consumer Banking: Auto 0 376 0 223 Home loan 0 176 0 273 Retail banking 0 35 0 31 Total consumer banking 0 587 0 527 Commercial Banking: Commercial and multifamily real estate 12 38 0 30 Commercial and industrial 0 239 0 988 Total commercial lending 12 277 0 1,018 Small-ticket commercial real estate 0 7 0 4 Total commercial banking 12 284 0 1,022 Other loans 0 4 0 8 Total $ 2,233 $ 899 $ 1,936 $ 1,599 % of Total loans 0.88 % 0.35 % 0.79 % 0.65 % Credit Card Our credit card loan portfolio is highly diversified across millions of accounts and numerous geographies without significant individual exposure. We therefore generally manage credit risk based on portfolios with common risk characteristics. The risk in our credit card loan portfolio correlates to broad economic trends, such as unemployment rates and home values, as well as consumers’ financial condition, all of which can have a material effect on credit performance. The primary indicators we assess in monitoring the credit quality and risk of our credit card portfolio are delinquency and charge-off trends, including an analysis of loan migration between delinquency categories over time. The table below displays the geographic profile of our credit card loan portfolio as of December 31, 2017 and 2016 . Table 4.3 : Credit Card Risk Profile by Geographic Region December 31, 2017 December 31, 2016 (Dollars in millions) Amount % of Total Amount % of Total Domestic credit card: California $ 11,475 10.0 % $ 11,068 10.5 % Texas 7,847 6.8 7,227 6.8 New York 7,389 6.4 7,090 6.7 Florida 6,790 5.9 6,540 6.2 Illinois 4,734 4.1 4,492 4.3 Pennsylvania 4,550 4.0 4,048 3.8 Ohio 3,929 3.4 3,654 3.5 New Jersey 3,621 3.2 3,488 3.3 Michigan 3,523 3.1 3,164 3.0 Other 51,435 44.8 46,349 43.9 Total domestic credit card 105,293 91.7 97,120 92.0 International card businesses: Canada 6,286 5.5 5,594 5.3 United Kingdom 3,183 2.8 2,838 2.7 Total international card businesses 9,469 8.3 8,432 8.0 Total credit card $ 114,762 100.0 % $ 105,552 100.0 % The table below presents net charge-offs for the years ended December 31, 2017 and 2016. Table 4.4 : Credit Card Net Charge-Offs Year Ended December 31, 2017 2016 (Dollars in millions) Amount Rate (1) Amount Rate (1) Net charge-offs: (1) Domestic credit card (2) $ 4,739 4.99 % $ 3,681 4.16 % International card businesses 315 3.69 272 3.33 Total credit card (2) $ 5,054 4.88 $ 3,953 4.09 __________ (1) Net charge-offs consist of the unpaid principal balance of loans held for investment that we determine to be uncollectible, net of recovered amounts. Net charge-off rate is calculated by dividing net charge-offs by average loans held for investment for the period for each loan category . Net charge-offs and the net charge-off rate are impacted periodically by fluctuations in recoveries, including loan sales. (2) Excluding the impact of the Cabela’s acquisition, the domestic credit card and total credit card net charge-off rates for the year ended December 31, 2017 would have been 5.07% and 4.95% , respectively. Consumer Banking Our consumer banking loan portfolio consists of auto, home and retail banking loans. Similar to our credit card loan portfolio, the risk in our consumer banking loan portfolio correlates to broad economic trends, such as unemployment rates, gross domestic product (“GDP”) and home values, as well as consumers’ financial condition, all of which can have a material effect on credit performance. Delinquency, nonperforming loans and charge-off trends are key indicators we assess in monitoring the credit quality and risk of our consumer banking loan portfolio. The table below displays the geographic profile of our consumer banking loan portfolio, including PCI loans, as of December 31, 2017 and 2016 . Table 4.5 : Consumer Banking Risk Profile by Geographic Region December 31, 2017 December 31, 2016 (Dollars in millions) Amount % of Total Amount % of Total Auto: Texas $ 7,040 9.4 % $ 6,304 8.6 % California 6,099 8.1 5,448 7.5 Florida 4,486 6.0 3,985 5.5 Georgia 2,726 3.6 2,506 3.4 Ohio 2,318 3.1 2,017 2.8 Louisiana 2,236 3.0 2,159 3.0 Illinois 2,181 2.9 2,065 2.8 Other 26,905 35.8 23,432 32.0 Total auto 53,991 71.9 47,916 65.6 Home loan: California 3,734 5.0 4,993 6.8 New York 1,941 2.6 2,036 2.8 Maryland 1,226 1.6 1,409 1.9 Virginia 1,034 1.4 1,204 1.7 Illinois 976 1.3 1,218 1.7 New Jersey 931 1.2 1,112 1.5 Texas 882 1.2 823 1.1 Other 6,909 9.2 8,789 12.0 Total home loan 17,633 23.5 21,584 29.5 Retail banking: New York 955 1.3 941 1.3 Louisiana 953 1.3 1,010 1.4 Texas 717 0.9 756 1.0 New Jersey 221 0.3 238 0.3 Maryland 187 0.2 190 0.3 Virginia 154 0.2 156 0.2 Other 267 0.4 263 0.4 Total retail banking 3,454 4.6 3,554 4.9 Total consumer banking $ 75,078 100.0 % $ 73,054 100.0 % The table below presents net charge-offs in our consumer banking loan portfolio for the years ended December 31, 2017 and 2016, as well as nonperforming loans as of December 31, 2017 and 2016 . Table 4.6 : Consumer Banking Net Charge-Offs and Nonperforming Loans Year Ended December 31, 2017 2016 (Dollars in millions) Amount Rate (1) Amount Rate (1) Net charge-offs: Auto $ 957 1.86 % $ 752 1.69 % Home loan (2) 15 0.08 14 0.06 Retail banking 66 1.92 54 1.53 Total consumer banking (2) $ 1,038 1.39 $ 820 1.15 December 31, 2017 December 31, 2016 (Dollars in millions) Amount Rate (3) Amount Rate (3) Nonperforming loans: Auto $ 376 0.70 % $ 223 0.47 % Home loan (4) 176 1.00 273 1.26 Retail banking 35 1.00 31 0.86 Total consumer banking (4) $ 587 0.78 $ 527 0.72 __________ (1) Net charge-off rate is calculated by dividing net charge-offs by average loans held for investment for the period for each loan category . (2) Excluding the impact of PCI loans, the net charge-off rates for our home loan and total consumer banking portfolios were 0.07% and 1.65% , respectively, for the year ended December 31, 2017 compared to 0.20% and 1.49% , respectively, for the year ended December 31, 2016 . (3) Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category. (4) Excluding the impact of PCI loans, the nonperforming loan rates for our home loan and total consumer banking portfolios were 2.39% and 0.91% , respectively, as of December 31, 2017 compared to 3.81% and 0.90% , respectively, as of December 31, 2016 . Home Loan Our home loan portfolio consists of both first-lien and second-lien residential mortgage loans. In evaluating the credit quality and risk of our home loan portfolio, we monitor a variety of mortgage loan characteristics that may affect the default experience on this loan portfolio, such as vintage, geographic concentrations, lien priority and product type. Certain loan concentrations have experienced higher delinquency rates as a result of the significant decline in home prices after the peak in 2006 and subsequent rise in unemployment. These loan concentrations include loans originated between 2006 and 2008 in an environment of decreasing home sales, broadly declining home prices and more relaxed underwriting standards. The following table presents the distribution of our home loan portfolio as of December 31, 2017 and 2016 based on selected key risk characteristics. Table 4.7 : Home Loan Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type December 31, 2017 Loans PCI Loans (1) Total Home Loans (Dollars in millions) Amount % of Total Amount % of Total Amount % of Total Origination year: (2) < 2008 $ 1,586 9.0 % $ 6,919 39.2 % $ 8,505 48.2 % 2009 62 0.4 769 4.4 831 4.8 2010 64 0.4 1,078 6.1 1,142 6.5 2011 113 0.6 1,181 6.7 1,294 7.3 2012 673 3.8 178 1.0 851 4.8 2013 381 2.2 46 0.3 427 2.5 2014 467 2.6 25 0.1 492 2.7 2015 905 5.1 28 0.2 933 5.3 2016 1,604 9.1 23 0.1 1,627 9.2 2017 1,503 8.5 28 0.2 1,531 8.7 Total $ 7,358 41.7 % $ 10,275 58.3 % $ 17,633 100.0 % Geographic concentration: California $ 987 5.6 % $ 2,747 15.6 % $ 3,734 21.2 % New York 1,427 8.1 514 2.9 1,941 11.0 Maryland 608 3.4 618 3.5 1,226 6.9 Virginia 532 3.0 502 2.8 1,034 5.8 Illinois 163 0.9 813 4.6 976 5.5 New Jersey 389 2.2 542 3.1 931 5.3 Texas 811 4.6 71 0.4 882 5.0 Louisiana 826 4.7 17 0.1 843 4.8 Florida 186 1.1 582 3.3 768 4.4 Arizona 91 0.5 577 3.3 668 3.8 Other 1,338 7.6 3,292 18.7 4,630 26.3 Total $ 7,358 41.7 % $ 10,275 58.3 % $ 17,633 100.0 % Lien type: 1 st lien $ 6,364 36.1 % $ 10,054 57.0 % $ 16,418 93.1 % 2 nd lien 994 5.6 221 1.3 1,215 6.9 Total $ 7,358 41.7 % $ 10,275 58.3 % $ 17,633 100.0 % Interest rate type: Fixed rate $ 3,722 21.1 % $ 1,505 8.5 % $ 5,227 29.6 % Adjustable rate 3,636 20.6 8,770 49.8 12,406 70.4 Total $ 7,358 41.7 % $ 10,275 58.3 % $ 17,633 100.0 % December 31, 2016 Loans PCI Loans (1) Total Home Loans (Dollars in millions) Amount % of Total Amount % of Total Amount % of Total Origination year: (2) < 2008 $ 2,166 10.0 % $ 9,684 44.9 % $ 11,850 54.9 % 2009 80 0.4 1,088 5.0 1,168 5.4 2010 82 0.4 1,562 7.2 1,644 7.6 2011 139 0.6 1,683 7.8 1,822 8.4 2012 969 4.5 268 1.2 1,237 5.7 2013 465 2.2 59 0.2 524 2.4 2014 557 2.6 31 0.2 588 2.8 2015 1,024 4.7 30 0.2 1,054 4.9 2016 1,674 7.8 23 0.1 1,697 7.9 Total $ 7,156 33.2 % $ 14,428 66.8 % $ 21,584 100.0 % Geographic concentration: California $ 976 4.5 % $ 4,017 18.6 % $ 4,993 23.1 % New York 1,343 6.2 693 3.2 2,036 9.4 Maryland 585 2.7 824 3.9 1,409 6.6 Illinois 108 0.5 1,110 5.1 1,218 5.6 Virginia 490 2.3 714 3.3 1,204 5.6 New Jersey 379 1.8 733 3.4 1,112 5.2 Louisiana 962 4.5 23 0.1 985 4.6 Florida 159 0.7 772 3.6 931 4.3 Arizona 89 0.4 799 3.7 888 4.1 Texas 725 3.4 98 0.4 823 3.8 Other 1,340 6.2 4,645 21.5 5,985 27.7 Total $ 7,156 33.2 % $ 14,428 66.8 % $ 21,584 100.0 % Lien type: 1 st lien $ 6,182 28.7 % $ 14,159 65.5 % $ 20,341 94.2 % 2 nd lien 974 4.5 269 1.3 1,243 5.8 Total $ 7,156 33.2 % $ 14,428 66.8 % $ 21,584 100.0 % Interest rate type: Fixed rate $ 3,394 15.8 % $ 1,822 8.4 % $ 5,216 24.2 % Adjustable rate 3,762 17.4 12,606 58.4 16,368 75.8 Total $ 7,156 33.2 % $ 14,428 66.8 % $ 21,584 100.0 % __________ (1) PCI loan balances with an origination date in the years subsequent to 2012 represent refinancing of previously acquired home loans. (2) Modified loans are reported in the origination year of the initial borrowing. Our recorded investment in home loans that are in process of foreclosure was $149 million and $382 million as of December 31, 2017 and 2016 , respectively. We commence the foreclosure process on home loans when a borrower becomes at least 120 days delinquent in accordance with Consumer Financial Protection Bureau regulations. Foreclosure procedures and timelines vary according to state laws. As of December 31, 2017 and 2016 , the carrying value of the foreclosed residential real estate properties we hold and include in other assets on our consolidated balance sheets totaled $39 million and $69 million , respectively. Commercial Banking We evaluate the credit risk of commercial loans using a risk rating system. We assign internal risk ratings to loans based on relevant information about the ability of the borrowers to repay their debt. In determining the risk rating of a particular loan, some of the factors considered are the borrower’s current financial condition, historical and projected future credit performance, prospects for support from financially responsible guarantors, the estimated realizable value of any collateral and current economic trends. The scale based on our internal risk rating system is as follows: • Noncriticized: Loans that have not been designated as criticized, frequently referred to as “pass” loans. • Criticized performing: Loans in which the financial condition of the obligor is stressed, affecting earnings, cash flows or collateral values. The borrower currently has adequate capacity to meet near-term obligations; however, the stress, left unabated, may result in deterioration of the repayment prospects at some future date. • Criticized nonperforming: Loans that are not adequately protected by the current net worth and paying capacity of the obligor or the collateral pledged, if any. Loans classified as criticized nonperforming have a well-defined weakness, or weaknesses, which jeopardize the full repayment of the debt. These loans are characterized by the distinct possibility that we will sustain a credit loss if the deficiencies are not corrected and are generally placed on nonaccrual status. We use our internal risk rating system for regulatory reporting, determining the frequency of credit exposure reviews, and evaluating and determining the allowance for loan and lease losses for commercial loans. Loans of $1 million or more that are designated as criticized performing and criticized nonperforming are reviewed quarterly by management to determine if they are appropriately classified/rated and whether any impairment exists. Noncriticized loans of $1 million or more are specifically reviewed, at least annually, to determine the appropriate risk rating. In addition, we evaluate the risk rating during the renewal process of any loan or if a loan becomes past due. The following table presents the geographic concentration and internal risk ratings of our commercial loan portfolio as of December 31, 2017 and 2016 . Table 4.8 : Commercial Banking Risk Profile by Geographic Region and Internal Risk Rating December 31, 2017 (Dollars in millions) Commercial and Multifamily Real Estate % of Total Commercial and Industrial % of Total Small-Ticket Commercial Real Estate % of Total Total Commercial Banking % of Total Geographic concentration: (1) Northeast $ 14,969 57.3 % $ 7,774 20.4 % $ 250 62.4 % $ 22,993 35.7 % Mid-Atlantic 2,675 10.2 3,922 10.3 15 3.8 6,612 10.2 South 3,719 14.2 14,739 38.8 22 5.5 18,480 28.6 Other 4,787 18.3 11,590 30.5 113 28.3 16,490 25.5 Total $ 26,150 100.0 % $ 38,025 100.0 % $ 400 100.0 % $ 64,575 100.0 % Internal risk rating: (2) Noncriticized $ 25,609 98.0 % $ 35,161 92.5 % $ 392 97.9 % $ 61,162 94.7 % Criticized performing 478 1.8 2,170 5.7 1 0.3 2,649 4.1 Criticized nonperforming 38 0.1 239 0.6 7 1.8 284 0.4 PCI loans 25 0.1 455 1.2 0 0.0 480 0.8 Total $ 26,150 100.0 % $ 38,025 100.0 % $ 400 100.0 % $ 64,575 100.0 % December 31, 2016 (Dollars in millions) Commercial and Multifamily Real Estate % of Total (1) Commercial and Industrial % of Total Small-Ticket Commercial Real Estate % of Total Total Commercial Banking % of Total Geographic concentration: (1) Northeast $ 15,714 59.0 % $ 9,628 24.2 % $ 298 61.7 % $ 25,640 38.3 % Mid-Atlantic 3,024 11.4 3,450 8.7 16 3.3 6,490 9.7 South 4,032 15.2 15,193 38.1 34 7.0 19,259 28.8 Other 3,839 14.4 11,553 29.0 135 28.0 15,527 23.2 Total $ 26,609 100.0 % $ 39,824 100.0 % $ 483 100.0 % $ 66,916 100.0 % Internal risk rating: (2) Noncriticized $ 26,309 98.9 % $ 36,046 90.5 % $ 473 97.9 % $ 62,828 93.9 % Criticized performing 242 0.9 2,205 5.5 6 1.3 2,453 3.7 Criticized nonperforming 30 0.1 988 2.5 4 0.8 1,022 1.5 PCI loans 28 0.1 585 1.5 0 0.0 613 0.9 Total $ 26,609 100.0 % $ 39,824 100.0 % $ 483 100.0 % $ 66,916 100.0 % __________ (1) Geographic concentration is generally determined by the location of the borrower’s business or the location of the collateral associated with the loan. Northeast consists of CT, MA, ME, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DC, DE, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MO, MS, NC, SC, TN and TX. (2) Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset c ategories defined by bank regulatory authorities. Impaired Loans The following table presents information on our impaired loans as of December 31, 2017 and 2016 , and for the years ended December 31, 2017, 2016 and 2015 . Impaired loans include loans modified in TDRs, all nonperforming commercial loans and nonperforming home loans with a specific impairment. Impaired loans without an allowance generally represent loans that have been charged down to the fair value of the underlying collateral for which we believe no additional losses have been incurred, or where the fair value of the underlying collateral meets or exceeds the loan’s amortized cost. PCI loans are excluded from the following tables. Table 4.9 : Impaired Loans December 31, 2017 (Dollars in millions) With an Allowance Without an Allowance Total Recorded Investment Related Allowance Net Recorded Investment Unpaid Principal Balance Credit Card: Domestic credit card $ 639 $ 0 $ 639 $ 208 $ 431 $ 625 International card businesses 173 0 173 84 89 167 Total credit card (1) 812 0 812 292 520 792 Consumer Banking: Auto (2) 363 118 481 30 451 730 Home loan 192 41 233 15 218 298 Retail banking 51 10 61 8 53 66 Total consumer banking 606 169 775 53 722 1,094 Commercial Banking: Commercial and multifamily real estate 138 2 140 13 127 143 Commercial and industrial 489 222 711 63 648 844 Total commercial lending 627 224 851 76 775 987 Small-ticket commercial real estate 7 0 7 0 7 9 Total commercial banking 634 224 858 76 782 996 Total $ 2,052 $ 393 $ 2,445 $ 421 $ 2,024 $ 2,882 December 31, 2016 (Dollars in millions) With an Allowance Without an Allowance Total Recorded Investment Related Allowance Net Recorded Investment Unpaid Principal Balance Credit Card: Domestic credit card $ 581 $ 0 $ 581 $ 174 $ 407 $ 566 International card businesses 134 0 134 65 69 129 Total credit card (1) 715 0 715 239 476 695 Consumer Banking: Auto (2) 316 207 523 24 499 807 Home loan 241 117 358 19 339 464 Retail banking 52 10 62 14 48 65 Total consumer banking 609 334 943 57 886 1,336 Commercial Banking: Commercial and multifamily real estate 83 29 112 7 105 112 Commercial and industrial 1,249 144 1,393 162 1,231 1,444 Total commercial lending 1,332 173 1,505 169 1,336 1,556 Small-ticket commercial real estate 4 0 4 0 4 4 Total commercial banking 1,336 173 1,509 169 1,340 1,560 Total $ 2,660 $ 507 $ 3,167 $ 465 $ 2,702 $ 3,591 Year Ended December 31, 2017 2016 2015 (Dollars in millions) Average Interest Average Interest Average Interest Credit Card: Domestic credit card $ 602 $ 63 $ 540 $ 58 $ 539 $ 57 International card businesses 154 11 133 10 135 10 Total credit card (1) 756 74 673 68 674 67 Consumer Banking: Auto (2) 495 53 501 86 462 82 Home loan 299 5 361 5 364 4 Retail banking 59 1 62 2 56 2 Total consumer banking 853 59 924 93 882 88 Commercial Banking: Commercial and multifamily real estate 134 4 111 3 109 3 Commercial and industrial 1,118 18 1,215 13 466 5 Total commercial lending 1,252 22 1,326 16 575 8 Small-ticket commercial real estate 7 0 7 0 7 0 Total commercial banking 1,259 22 1,333 16 582 8 Total $ 2,868 $ 155 $ 2,930 $ 177 $ 2,138 $ 163 ________ (1) The period-end and average recorded investments of credit card loans include finance charges and fees. (2) Includes certain TDRs that are recorded as other assets on our consolidated balance sheets. Total recorded TDRs were $2.2 billion and $2.5 billion as of December 31, 2017 and 2016 , respectively. TDRs classified as performing in our credit card and consumer banking loan portfolios totaled $1.3 billion and $1.1 billion as of December 31, 2017 and 2016 , respectively. TDRs classified as performing in our commercial banking loan portfolio totaled $574 million and $487 million as of December 31, 2017 and 2016 , respectively. Commitments to lend additional funds on loans modified in TDRs totaled $241 million and $208 million as of December 31, 2017 and 2016 , respectively. As part of our loan modification programs to borrowers experiencing financial difficulty, we may provide multiple concessions to minimize our economic loss and improve long-term loan performance and collectability. The following tables present the major modification types, recorded investment amounts and financial effects of loans modified in TDRs during the years ended December 31, 2017, 2016 and 2015 . Table 4.10 : Troubled Debt Restructurings Total Loans (1) Year Ended December 31, 2017 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) % of (2) Average % of (2) Average % of (2) Gross Credit Card: Domestic credit card $ 406 100 % 14.50 % 0 % 0 0 % $ 0 International card businesses 169 100 26.51 0 0 0 0 Total credit card 575 100 18.02 0 0 0 0 Consumer Banking: Auto (3) 324 44 3.82 95 6 2 7 Home loan 19 48 2.77 78 233 2 0 Retail banking 13 22 5.77 73 10 0 0 Total consumer banking 356 44 3.79 93 16 2 7 Commercial Banking: Commercial and multifamily real estate 29 7 0.02 26 5 0 0 Commercial and industrial 557 19 0.80 59 17 0 0 Total commercial lending 586 18 0.79 57 16 0 0 Small-ticket commercial real estate 3 0 0.00 4 0 0 0 Total commercial banking 589 18 0.79 57 16 0 0 Total $ 1,520 55 13.19 44 16 0 $ 7 Total Loans (1) Year Ended December 31, 2016 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) % of (2) Average % of (2) Average % of (2) Gross Credit Card: Domestic credit card $ 312 100 % 13.19 % 0 % 0 0 % $ 0 International card businesses 138 100 25.87 0 0 0 0 Total credit card 450 100 17.09 0 0 0 0 Consumer Banking: Auto (3) 356 44 3.91 74 7 25 78 Home loan 48 64 2.25 87 243 2 0 Retail banking 18 23 7.89 68 10 9 1 Total consumer banking 422 46 3.73 75 38 22 79 Commercial Banking: Commercial and multifamily real estate 38 0 0.00 67 6 32 3 Commercial and industrial 743 5 0.09 57 20 7 26 Total commercial lending 781 4 0.09 57 19 8 29 Small-ticket commercial real estate 1 0 0.00 0 0 0 0 Total commercial banking 782 4 0.09 57 19 8 29 Total $ 1,654 41 12.42 46 27 9 $ 108 Total Loans (1) Year Ended December 31, 2015 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) % of (2) Average % of (2) Average % of (2) Gross Credit Card: Domestic credit card $ 293 100 % 12.28 % 0 % 0 0 % $ 0 International card businesses 121 100 25.88 0 0 0 0 Total credit card 414 100 16.26 0 0 0 0 Consumer Banking: Auto (3) 347 41 3.49 69 8 30 93 Home loan 48 61 2.70 79 231 7 0 Retail banking 24 18 6.88 87 6 0 0 Total consumer banking 419 42 3.44 71 36 26 93 Commercial Banking: Commercial and multifamily real estate 12 0 0.00 86 14 18 1 Commercial and industrial 249 0 0.67 34 7 0 0 Total commercial lending 261 0 0.67 36 8 1 1 Small-ticket commercial real estate 1 0 0.00 0 0 0 0 Total commercial banking 262 0 0.67 36 8 1 1 Total $ 1,095 54 12.42 36 29 10 $ 94 __________ (1) Represents the recorded investment of total loans modified in TDRs at the end of the quarter in which they were modified. As not every modification type is included in the table above, the total percentage of TDR activity may not add up to 100%. Some loans may receive more than one type of concession as part of the modification. (2) Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types. (3) Includes certain TDRs that are recorded as other assets on our consolidated balance sheets. TDR—Subsequent Defaults of Completed TDR Modifications The following table presents the type, number and recorded investment amount of loans modified in TDRs that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status. Table 4.11 : TDR — Subsequent Defaults Year Ended December 31, 2017 2016 2015 (Dollars in millions) Number of Amount Number of Amount Number of Amount Credit Card: Domestic credit card 55,121 $ 111 42,250 $ 73 42,808 $ 71 International card businesses 51,641 93 40,498 82 33,888 81 Total credit card 106,762 204 82,748 155 76,696 152 Consumer Banking: Auto 9,446 109 8,587 96 8,647 99 Home loan 28 7 56 7 14 2 Retail banking 41 4 48 9 26 2 Total consumer banking 9,515 120 8,691 112 8,687 103 Commercial Banking: Commercial and multifamily real estate 0 0 1 1 0 0 Commercial and industrial 244 269 150 281 7 19 Total commercial lending 244 269 151 282 7 19 Small-ticket commercial real estate 2 1 7 1 3 0 Total commercial banking 246 270 158 283 10 19 Total 116,523 $ 594 91,597 $ 550 85,393 $ 274 PCI Loans Outstanding Balance and Carrying Value of PCI Loans The table below presents the outstanding balance and the carrying value of PCI loans as of December 31, 2017 and 2016 . See “ Note 1—Summary of Significant Accounting Policies ” for information related to our accounting policies for impaired loans. Table 4.12 : PCI Loans PCI Loans (Dollars in millions) December 31, 2017 December 31, 2016 Outstanding balance $ 11,855 $ 16,506 Carrying value (1) 10,767 15,074 __________ (1) Includes $37 million and $31 million of allowance for loan and lease losses for these loans as of December 31, 2017 and 2016 , respectively. We recorded a $6 million provision and a $6 million release for credit losses for the years ended December 31, 2017 and 2016 , respectively, for PCI loans. Changes in Accretable Yield The following table presents changes in the accretable yield on PCI loans. Reclassification from or to nonaccretable differences represent changes in accretable yield for those loans in pools that are driven primarily by credit performance. Changes in accretable yield for non-credit related changes in expected cash flows are driven primarily by actual prepayments and changes in estimated prepayments. Table 4.13 : Changes in Accretable Yield on PCI Loans (Dollars in millions) PCI Loans Accretable yield as of December 31, 2014 $ 4,653 Addition due to acquisition 123 Accretion recognized in earnings (817 ) Reclassifications from nonaccretable differences 26 Changes in accretable yield for non-credit related changes in expected cash flows (502 ) Accretable yield as of December 31, 2015 3,483 Accretion recognized in earnings (711 ) Reclassifications from nonaccretable differences 138 Changes in accretable yield for non-credit related changes in expected cash flows 267 Accretable yield as of December 31, 2016 3,177 Accretion recognized in earnings (594 ) Reclassifications to nonaccretable differences (3 ) Changes in accretable yield for non-credit related changes in expected cash flows (412 ) Accretable yield as of December 31, 2017 $ 2,168 Finance Charge and Fee Reserves We continue to accrue finance charges and fees on credit card loans until the account is charged off. Our methodology for estimating the uncollectible portion of billed finance charges and fees is consistent with the methodology we use to estimate the allowance for incurred principal losses on our credit card loan receivables. Total net revenue was reduced by $1.4 billion , $1.1 billion and $732 million in 2017, 2016 and 2015, respectively, for the estimated uncollectible amount of billed finance charges and fees and related losses. The finance charge and fee reserve, which is recorded as a contra asset on our consolidated balance sheets, totaled $491 million and $402 million as of December 31, 2017 and 2016, respectively. Loans Held for Sale We had total loans held for sale of $971 million and $1.0 billion as of December 31, 2017 and 2016, respectively. We also originated for sale $8.4 billion , $7.6 billion and $6.4 billion of conforming residential mortgage loans and commercial multifamily real estate loans in 2017, 2016 and 2015 , respectively. We retained servicing on approximately 100% of these loans sold in 2017, 2016 and 2015 . |