Loans | NOTE 4—LOANS Loan Portfolio Composition Our loan portfolio consists of loans held for investment, including loans held in our consolidated trusts, and loans held for sale, and is divided into three portfolio segments: credit card, consumer banking and commercial banking. Credit card loans consist of domestic and international credit card loans. Consumer banking loans consist of auto, home and retail banking loans. Commercial banking loans consist of commercial and multifamily real estate, commercial and industrial, and small-ticket commercial real estate loans. Our portfolio of loans held for investment also includes certain consumer and commercial loans acquired through business combinations that were recorded at fair value at acquisition and subsequently accounted for based on cash flows expected to be collected, which are referred to as PCI loans. See “Note 1—Summary of Significant Accounting Policies” in our 2017 Form 10-K for additional information on the accounting guidance for these loans. Credit Quality We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk. Trends in delinquency rates are an indicator, among other considerations, of credit risk within our loan portfolio. The level of nonperforming loans represents another indicator of the potential for future credit losses. Accordingly, key metrics we track and use in evaluating the credit quality of our loan portfolio include delinquency and nonperforming loan rates, as well as net charge-off rates and our internal risk ratings of larger-balance commercial loans. The credit metrics presented in this section exclude loans held for sale, which are carried at lower of cost or fair value. The table below presents the composition and an aging analysis of our loans held for investment portfolio as of March 31, 2018 and December 31, 2017 . The delinquency aging includes all past due loans, both performing and nonperforming. Table 4.1 : Loan Portfolio Composition and Aging Analysis March 31, 2018 (Dollars in millions) Current 30-59 Days 60-89 Days > 90 Days Total Delinquent Loans PCI Loans Total Loans Credit Card: Domestic credit card $ 95,014 $ 966 $ 740 $ 1,815 $ 3,521 $ 0 $ 98,535 International card businesses 8,699 129 79 134 342 0 9,041 Total credit card 103,713 1,095 819 1,949 3,863 0 107,576 Consumer Banking: Auto 51,763 2,088 764 196 3,048 0 54,811 Home loan 7,056 33 13 48 94 9,480 16,630 Retail banking 3,171 21 9 16 46 16 3,233 Total consumer banking 61,990 2,142 786 260 3,188 9,496 74,674 Commercial Banking: Commercial and multifamily real estate 27,311 5 0 20 25 24 27,360 Commercial and industrial 37,646 18 2 127 147 415 38,208 Total commercial lending 64,957 23 2 147 172 439 65,568 Small-ticket commercial real estate 380 1 0 4 5 0 385 Total commercial banking 65,337 24 2 151 177 439 65,953 Other loans 50 1 1 1 3 0 53 Total loans (1) $ 231,090 $ 3,262 $ 1,608 $ 2,361 $ 7,231 $ 9,935 $ 248,256 % of Total loans 93.09 % 1.31 % 0.65 % 0.95 % 2.91 % 4.00 % 100.00 % December 31, 2017 (Dollars in millions) Current 30-59 Days 60-89 Days > 90 Days Total Delinquent Loans PCI Loans Total Loans Credit Card: Domestic credit card $ 101,072 $ 1,211 $ 915 $ 2,093 $ 4,219 $ 2 $ 105,293 International card businesses 9,110 144 81 134 359 0 9,469 Total credit card 110,182 1,355 996 2,227 4,578 2 114,762 Consumer Banking: Auto 50,151 2,483 1,060 297 3,840 0 53,991 Home loan 7,235 37 16 70 123 10,275 17,633 Retail banking 3,389 24 5 18 47 18 3,454 Total consumer banking 60,775 2,544 1,081 385 4,010 10,293 75,078 Commercial Banking: Commercial and multifamily real estate 26,018 41 17 49 107 25 26,150 Commercial and industrial 37,412 1 70 87 158 455 38,025 Total commercial lending 63,430 42 87 136 265 480 64,175 Small-ticket commercial real estate 393 2 1 4 7 0 400 Total commercial banking 63,823 44 88 140 272 480 64,575 Other loans 54 2 1 1 4 0 58 Total loans (1) $ 234,834 $ 3,945 $ 2,166 $ 2,753 $ 8,864 $ 10,775 $ 254,473 % of Total loans 92.29 % 1.55 % 0.85 % 1.08 % 3.48 % 4.23 % 100.00 % __________ (1) Loans, other than PCI loans, include unamortized premiums and discounts, and unamortized deferred fees and costs totaling $796 million and $773 million as of March 31, 2018 and December 31, 2017 , respectively. We pledged loan collateral of $31.6 billion and $27.3 billion to secure the majority of our FHLB borrowing capacity of $23.6 billion and $21.0 billion as of March 31, 2018 and December 31, 2017 , respectively. The following table presents the outstanding balance of loans 90 days or more past due that continue to accrue interest and loans classified as nonperforming as of March 31, 2018 and December 31, 2017 . Nonperforming loans generally include loans that have been placed on nonaccrual status. PCI loans are excluded from the table below. See “Note 1—Summary of Significant Accounting Policies” in our 2017 Form 10-K for additional information on our policies for nonperforming loans and accounting for PCI loans. Table 4.2 : 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans March 31, 2018 December 31, 2017 (Dollars in millions) > 90 Days and Accruing Nonperforming Loans > 90 Days and Accruing Nonperforming Loans Credit Card: Domestic credit card $ 1,815 N/A $ 2,093 N/A International card businesses 129 $ 23 128 $ 24 Total credit card 1,944 23 2,221 24 Consumer Banking: Auto 0 275 0 376 Home loan 0 143 0 176 Retail banking 0 34 0 35 Total consumer banking 0 452 0 587 March 31, 2018 December 31, 2017 (Dollars in millions) > 90 Days and Accruing Nonperforming Loans > 90 Days and Accruing Nonperforming Loans Commercial Banking: Commercial and multifamily real estate $ 16 $ 4 $ 12 $ 38 Commercial and industrial 1 299 0 239 Total commercial lending 17 303 12 277 Small-ticket commercial real estate 0 6 0 7 Total commercial banking 17 309 12 284 Other loans 0 4 0 4 Total $ 1,961 $ 788 $ 2,233 $ 899 % of Total loans 0.79 % 0.32 % 0.88 % 0.35 % Credit Card Our credit card loan portfolio is highly diversified across millions of accounts and numerous geographies without significant individual exposure. We therefore generally manage credit risk based on portfolios with common risk characteristics. The risk in our credit card loan portfolio correlates to broad economic trends, such as unemployment rates and home values, as well as consumers’ financial condition, all of which can have a material effect on credit performance. The primary indicators we assess in monitoring the credit quality and risk of our credit card portfolio are delinquency and charge-off trends, including an analysis of loan migration between delinquency categories over time. The table below displays the geographic profile of our credit card loan portfolio as of March 31, 2018 and December 31, 2017 . Table 4.3 : Credit Card Risk Profile by Geographic Region March 31, 2018 December 31, 2017 (Dollars in millions) Amount % of Total Amount % of Total Domestic credit card: California $ 10,799 10.0 % $ 11,475 10.0 % Texas 7,453 6.9 7,847 6.8 New York 6,839 6.4 7,389 6.4 Florida 6,421 6.0 6,790 5.9 Illinois 4,399 4.1 4,734 4.1 Pennsylvania 4,207 3.9 4,550 4.0 Ohio 3,616 3.4 3,929 3.4 New Jersey 3,361 3.1 3,621 3.2 Michigan 3,260 3.0 3,523 3.1 Other 48,180 44.8 51,435 44.8 Total domestic credit card 98,535 91.6 105,293 91.7 International card businesses: Canada 5,815 5.4 6,286 5.5 United Kingdom 3,226 3.0 3,183 2.8 Total international card businesses 9,041 8.4 9,469 8.3 Total credit card $ 107,576 100.0 % $ 114,762 100.0 % The table below presents net charge-offs for the three months ended March 31, 2018 and 2017. Table 4.4 : Credit Card Net Charge-Offs Three Months Ended March 31, 2018 2017 (Dollars in millions) Amount Rate Amount Rate Net charge-offs: (1) Domestic credit card $ 1,321 5.26 % $ 1,196 5.14 % International card businesses 56 2.49 75 3.69 Total credit card $ 1,377 5.03 $ 1,271 5.02 __________ (1) Net charge-offs consist of the unpaid principal balance of loans held for investment that we determine to be uncollectible, net of recovered amounts. Net charge-off rate is calculated by dividing annualized net charge-offs by average loans held for investment for the period for each loan category. Net charge-offs and net charge-off rate are impacted periodically by fluctuations in recoveries, including loan sales. Consumer Banking Our consumer banking loan portfolio consists of auto, home and retail banking loans. Similar to our credit card loan portfolio, the risk in our consumer banking loan portfolio correlates to broad economic trends, such as unemployment rates, gross domestic product and home values, as well as consumers’ financial condition, all of which can have a material effect on credit performance. Delinquency, nonperforming loans and charge-off trends are key indicators we assess in monitoring the credit quality and risk of our consumer banking loan portfolio. The table below displays the geographic profile of our consumer banking loan portfolio, including PCI loans, as of March 31, 2018 and December 31, 2017 . Table 4.5 : Consumer Banking Risk Profile by Geographic Region March 31, 2018 December 31, 2017 (Dollars in millions) Amount % of Total Amount % of Total Auto: Texas $ 7,096 9.5 % $ 7,040 9.4 % California 6,195 8.3 6,099 8.1 Florida 4,566 6.1 4,486 6.0 Georgia 2,724 3.6 2,726 3.6 Ohio 2,378 3.2 2,318 3.1 Louisiana 2,221 3.0 2,236 3.0 Illinois 2,182 2.9 2,181 2.9 Other 27,449 36.8 26,905 35.8 Total auto 54,811 73.4 53,991 71.9 Home loan: California 3,458 4.7 3,734 5.0 New York 1,888 2.5 1,941 2.6 Maryland 1,170 1.6 1,226 1.6 Virginia 997 1.3 1,034 1.4 Illinois 927 1.2 976 1.3 New Jersey 881 1.2 931 1.2 Texas 845 1.1 882 1.2 Other 6,464 8.7 6,909 9.2 Total home loan 16,630 22.3 17,633 23.5 Retail banking: New York 931 1.3 955 1.3 Louisiana 921 1.2 953 1.3 Texas 699 0.9 717 0.9 New Jersey 209 0.3 221 0.3 Maryland 185 0.2 187 0.2 Virginia 150 0.2 154 0.2 Other 138 0.2 267 0.4 Total retail banking 3,233 4.3 3,454 4.6 Total consumer banking $ 74,674 100.0 % $ 75,078 100.0 % The tables below present net charge-offs in our consumer banking loan portfolio for the three months ended March 31, 2018 and 2017 , as well as nonperforming loans as of March 31, 2018 and December 31, 2017 . Table 4.6 : Consumer Banking Net Charge-Offs (Recoveries) and Nonperforming Loans Three Months Ended March 31, 2018 2017 (Dollars in millions) Amount Rate (1) Amount Rate (1) Net charge-offs (recoveries): Auto $ 208 1.53 % $ 199 1.64 % Home loan (2) (1 ) (0.03 ) 2 0.03 Retail banking 16 1.89 17 1.92 Total consumer banking (2) $ 223 1.19 $ 218 1.19 March 31, 2018 December 31, 2017 (Dollars in millions) Amount Rate (3) Amount Rate (3) Nonperforming loans: Auto $ 275 0.50 % $ 376 0.70 % Home loan (4) 143 0.86 176 1.00 Retail banking 34 1.04 35 1.00 Total consumer banking (4) $ 452 0.61 $ 587 0.78 __________ (1) Net charge-off (recovery) rate is calculated by dividing annualized net charge-offs (recoveries) by average loans held for investment for the period for each loan category . (2) Excluding the impact of PCI loans, the net recovery rate for our home loan portfolio was 0.09% and the net charge-off rate for our total consumer banking portfolio was 1.36% for the three months ended March 31, 2018 , compared to net charge-off rates for our home loan and total consumer banking portfolios of 0.08% and 1.46% , respectively, for the three months ended March 31, 2017 . (3) Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category. (4) Excluding the impact of PCI loans, the nonperforming loan rates for our home loan and total consumer banking portfolios were 2.00% and 0.69% , respectively, as of March 31, 2018 , compared to 2.39% and 0.91% , respectively, as of December 31, 2017 . Home Loan Our home loan portfolio consists of both first-lien and second-lien residential mortgage loans. In evaluating the credit quality and risk of our home loan portfolio, we monitor a variety of mortgage loan characteristics that may affect the default experience on this loan portfolio, such as vintage, geographic concentration, lien priority and product type. Certain loan concentrations have experienced higher delinquency rates as a result of the significant decline in home prices after the peak in 2006 and subsequent rise in unemployment. These loan concentrations include loans originated between 2006 and 2008 in an environment of decreasing home sales, broadly declining home prices and more relaxed underwriting standards. The following table presents the distribution of our home loan portfolio as of March 31, 2018 and December 31, 2017 based on selected key risk characteristics. Table 4.7 : Home Loan Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type March 31, 2018 Loans PCI Loans (1) Total Home Loans (Dollars in millions) Amount % of Total Amount % of Total Amount % of Total Origination year: (2) < 2009 $ 1,517 9.1 % $ 7,080 42.6 % $ 8,597 51.7 % 2010 61 0.4 994 6.0 1,055 6.4 2011 106 0.6 1,094 6.6 1,200 7.2 2012 629 3.8 168 1.0 797 4.8 2013 360 2.2 41 0.2 401 2.4 2014 448 2.7 24 0.1 472 2.8 2015 882 5.3 28 0.2 910 5.5 2016 1,568 9.4 22 0.1 1,590 9.5 2017 1,570 9.4 29 0.2 1,599 9.6 2018 9 0.1 0 0.0 9 0.1 Total $ 7,150 43.0 % $ 9,480 57.0 % $ 16,630 100.0 % Geographic concentration: California $ 968 5.8 % $ 2,490 15.0 % $ 3,458 20.8 % New York 1,408 8.5 480 2.9 1,888 11.4 Maryland 590 3.5 580 3.5 1,170 7.0 Virginia 524 3.2 473 2.8 997 6.0 Illinois 162 1.0 765 4.6 927 5.6 New Jersey 375 2.3 506 3.0 881 5.3 Texas 781 4.7 64 0.4 845 5.1 Louisiana 770 4.6 15 0.1 785 4.7 Florida 186 1.1 536 3.2 722 4.3 Arizona 88 0.5 529 3.2 617 3.7 Other 1,298 7.8 3,042 18.3 4,340 26.1 Total $ 7,150 43.0 % $ 9,480 57.0 % $ 16,630 100.0 % Lien type: 1 st lien $ 6,199 37.3 % $ 9,265 55.7 % $ 15,464 93.0 % 2 nd lien 951 5.7 215 1.3 1,166 7.0 Total $ 7,150 43.0 % $ 9,480 57.0 % $ 16,630 100.0 % Interest rate type: Fixed rate $ 3,688 22.2 % $ 1,405 8.4 % $ 5,093 30.6 % Adjustable rate 3,462 20.8 8,075 48.6 11,537 69.4 Total $ 7,150 43.0 % $ 9,480 57.0 % $ 16,630 100.0 % December 31, 2017 Loans PCI Loans (1) Total Home Loans (Dollars in millions) Amount % of Total Amount % of Total Amount % of Total Origination year: (2) < 2009 $ 1,648 9.4 % $ 7,688 43.6 % $ 9,336 53.0 % 2010 64 0.4 1,078 6.1 1,142 6.5 2011 113 0.6 1,181 6.7 1,294 7.3 2012 673 3.8 178 1.0 851 4.8 2013 381 2.2 46 0.3 427 2.5 2014 467 2.6 25 0.1 492 2.7 2015 905 5.1 28 0.2 933 5.3 2016 1,604 9.1 23 0.1 1,627 9.2 2017 1,503 8.5 28 0.2 1,531 8.7 Total $ 7,358 41.7 % $ 10,275 58.3 % $ 17,633 100.0 % Geographic concentration: California $ 987 5.6 % $ 2,747 15.6 % $ 3,734 21.2 % New York 1,427 8.1 514 2.9 1,941 11.0 Maryland 608 3.4 618 3.5 1,226 6.9 Virginia 532 3.0 502 2.8 1,034 5.8 Illinois 163 0.9 813 4.6 976 5.5 New Jersey 389 2.2 542 3.1 931 5.3 Texas 811 4.6 71 0.4 882 5.0 Louisiana 826 4.7 17 0.1 843 4.8 Florida 186 1.1 582 3.3 768 4.4 Arizona 91 0.5 577 3.3 668 3.8 Other 1,338 7.6 3,292 18.7 4,630 26.3 Total $ 7,358 41.7 % $ 10,275 58.3 % $ 17,633 100.0 % Lien type: 1 st lien $ 6,364 36.1 % $ 10,054 57.0 % $ 16,418 93.1 % 2 nd lien 994 5.6 221 1.3 1,215 6.9 Total $ 7,358 41.7 % $ 10,275 58.3 % $ 17,633 100.0 % Interest rate type: Fixed rate $ 3,722 21.1 % $ 1,505 8.5 % $ 5,227 29.6 % Adjustable rate 3,636 20.6 8,770 49.8 12,406 70.4 Total $ 7,358 41.7 % $ 10,275 58.3 % $ 17,633 100.0 % __________ (1) PCI loan balances with an origination date in the years subsequent to 2012 represent refinancing of previously acquired home loans. (2) Modified loans are reported in the origination year of the initial borrowing. Our recorded investment in home loans that are in process of foreclosure was $94 million and $149 million as of March 31, 2018 and December 31, 2017 , respectively. We commence the foreclosure process on home loans when a borrower becomes at least 120 days delinquent in accordance with Consumer Financial Protection Bureau regulations. Foreclosure procedures and timelines vary according to state laws. As of March 31, 2018 and December 31, 2017 , the carrying value of the foreclosed residential real estate properties we hold and include in other assets on our consolidated balance sheets totaled $28 million and $39 million , respectively. Commercial Banking We evaluate the credit risk of commercial loans using a risk rating system. We assign internal risk ratings to loans based on relevant information about the ability of the borrowers to repay their debt. In determining the risk rating of a particular loan, some of the factors considered are the borrower’s current financial condition, historical and projected future credit performance, prospects for support from financially responsible guarantors, the estimated realizable value of any collateral and current economic trends. The scale based on our internal risk rating system is as follows: • Noncriticized: Loans that have not been designated as criticized, frequently referred to as “pass” loans. • Criticized performing: Loans in which the financial condition of the obligor is stressed, affecting earnings, cash flows or collateral values. The borrower currently has adequate capacity to meet near-term obligations; however, the stress, left unabated, may result in deterioration of the repayment prospects at some future date. • Criticized nonperforming: Loans that are not adequately protected by the current net worth and paying capacity of the obligor or the collateral pledged, if any. Loans classified as criticized nonperforming have a well-defined weakness, or weaknesses, which jeopardize the full repayment of the debt. These loans are characterized by the distinct possibility that we will sustain a credit loss if the deficiencies are not corrected and are generally placed on nonaccrual status. We use our internal risk rating system for regulatory reporting, determining the frequency of credit exposure reviews, and evaluating and determining the allowance for loan and lease losses for commercial loans. Loans of $1 million or more that are designated as criticized performing and criticized nonperforming are reviewed quarterly by management to determine if they are appropriately classified/rated and whether any impairment exists. Noncriticized loans of $1 million or more are specifically reviewed, at least annually, to determine the appropriate risk rating. In addition, we evaluate the risk rating during the renewal process of any loan or if a loan becomes past due. The following table presents the geographic concentration and internal risk ratings of our commercial loan portfolio as of March 31, 2018 and December 31, 2017 . Table 4.8 : Commercial Banking Risk Profile by Geographic Region and Internal Risk Rating March 31, 2018 (Dollars in millions) Commercial and Multifamily Real Estate % of Total Commercial and Industrial % of Total Small-Ticket Commercial Real Estate % of Total Total Commercial Banking % of Total Geographic concentration: (1) Northeast $ 16,105 58.9 % $ 7,765 20.3 % $ 240 62.3 % $ 24,110 36.6 % Mid-Atlantic 2,981 10.9 4,017 10.5 14 3.6 7,012 10.6 South 3,842 14.0 14,559 38.1 21 5.5 18,422 27.9 Other 4,432 16.2 11,867 31.1 110 28.6 16,409 24.9 Total $ 27,360 100.0 % $ 38,208 100.0 % $ 385 100.0 % $ 65,953 100.0 % Internal risk rating: (2) Noncriticized $ 26,807 98.0 % $ 35,588 93.1 % $ 378 98.1 % $ 62,773 95.1 % Criticized performing 525 1.9 1,906 5.0 1 0.3 2,432 3.7 Criticized nonperforming 4 0.0 299 0.8 6 1.6 309 0.5 PCI loans 24 0.1 415 1.1 0 0.0 439 0.7 Total $ 27,360 100.0 % $ 38,208 100.0 % $ 385 100.0 % $ 65,953 100.0 % December 31, 2017 (Dollars in millions) Commercial and Multifamily Real Estate % of Total Commercial and Industrial % of Total Small-Ticket Commercial Real Estate % of Total Total Commercial Banking % of Total Geographic concentration: (1) Northeast $ 14,969 57.3 % $ 7,774 20.4 % $ 250 62.4 % $ 22,993 35.7 % Mid-Atlantic 2,675 10.2 3,922 10.3 15 3.8 6,612 10.2 South 3,719 14.2 14,739 38.8 22 5.5 18,480 28.6 Other 4,787 18.3 11,590 30.5 113 28.3 16,490 25.5 Total $ 26,150 100.0 % $ 38,025 100.0 % $ 400 100.0 % $ 64,575 100.0 % Internal risk rating: (2) Noncriticized $ 25,609 98.0 % $ 35,161 92.5 % $ 392 97.9 % $ 61,162 94.7 % Criticized performing 478 1.8 2,170 5.7 1 0.3 2,649 4.1 Criticized nonperforming 38 0.1 239 0.6 7 1.8 284 0.4 PCI loans 25 0.1 455 1.2 0 0.0 480 0.8 Total $ 26,150 100.0 % $ 38,025 100.0 % $ 400 100.0 % $ 64,575 100.0 % __________ (1) Geographic concentration is generally determined by the location of the borrower’s business or the location of the collateral associated with the loan. Northeast consists of CT, MA, ME, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DC, DE, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MO, MS, NC, SC, TN and TX. (2) Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities. Impaired Loans The following table presents information on our impaired loans as of March 31, 2018 and December 31, 2017 , and for the three months ended March 31, 2018 and 2017 . Impaired loans include loans modified in troubled debt restructurings (“TDRs”), all nonperforming commercial loans and nonperforming home loans with a specific impairment. Impaired loans without an allowance generally represent loans that have been charged down to the fair value of the underlying collateral for which we believe no additional losses have been incurred, or where the fair value of the underlying collateral meets or exceeds the loan’s amortized cost. PCI loans are excluded from the following tables. Table 4.9 : Impaired Loans March 31, 2018 (Dollars in millions) With an Allowance Without an Allowance Total Recorded Investment Related Allowance Net Recorded Investment Unpaid Principal Balance Credit Card: Domestic credit card $ 652 $ 0 $ 652 $ 212 $ 440 $ 638 International card businesses 184 0 184 90 94 179 Total credit card (1) 836 0 836 302 534 817 Consumer Banking: Auto (2) 350 82 432 34 398 625 Home loan 195 30 225 13 212 277 Retail banking 51 10 61 6 55 66 Total consumer banking 596 122 718 53 665 968 Commercial Banking: Commercial and multifamily real estate 72 0 72 4 68 73 Commercial and industrial 462 293 755 55 700 882 Total commercial lending 534 293 827 59 768 955 Small-ticket commercial real estate 6 0 6 0 6 8 Total commercial banking 540 293 833 59 774 963 Total $ 1,972 $ 415 $ 2,387 $ 414 $ 1,973 $ 2,748 December 31, 2017 (Dollars in millions) With an Allowance Without an Allowance Total Recorded Investment Related Allowance Net Recorded Investment Unpaid Principal Balance Credit Card: Domestic credit card $ 639 $ 0 $ 639 $ 208 $ 431 $ 625 International card businesses 173 0 173 84 89 167 Total credit card (1) 812 0 812 292 520 792 Consumer Banking: Auto (2) 363 118 481 30 451 730 Home loan 192 41 233 15 218 298 Retail banking 51 10 61 8 53 66 Total consumer banking 606 169 775 53 722 1,094 Commercial Banking: Commercial and multifamily real estate 138 2 140 13 127 143 Commercial and industrial 489 222 711 63 648 844 Total commercial lending 627 224 851 76 775 987 Small-ticket commercial real estate 7 0 7 0 7 9 Total commercial banking 634 224 858 76 782 996 Total $ 2,052 $ 393 $ 2,445 $ 421 $ 2,024 $ 2,882 Three Months Ended March 31, 2018 2017 (Dollars in millions) Average Interest Average Interest Credit Card: Domestic credit card $ 646 $ 16 $ 585 $ 15 International card businesses 178 3 141 3 Total credit card (1) 824 19 726 18 Consumer Banking: Auto (2) 456 13 511 15 Home loan 229 1 344 1 Retail banking 61 0 58 1 Total consumer banking 746 14 913 17 Commercial Banking: Commercial and multifamily real estate 106 1 113 1 Commercial and industrial 733 6 1,309 3 Total commercial lending 839 7 1,422 4 Small-ticket commercial real estate 6 0 6 0 Total commercial banking 845 7 1,428 4 Total $ 2,415 $ 40 $ 3,067 $ 39 __________ (1) The period-end and average recorded investments of credit card loans include finance charges and fees. (2) Includes certain TDRs that are recorded as other assets on our consolidated balance sheets. Total recorded TDRs were $2.1 billion and $2.2 billion as of March 31, 2018 and December 31, 2017 , respectively. TDRs classified as performing in our credit card and consumer banking loan portfolios totaled $1.3 billion as of both March 31, 2018 and December 31, 2017 . TDRs classified as performing in our commercial loan portfolio totaled $524 million and $574 million as of March 31, 2018 and December 31, 2017 , respectively. Commitments to lend additional funds on loans modified in TDRs totaled $311 million and $241 million as of March 31, 2018 and December 31, 2017 , respectively. As part of our loan modification programs to borrowers experiencing financial difficulty, we may provide multiple concessions to minimize our economic loss and improve long-term loan performance and collectability. The following tables present the major modification types, recorded investment amounts and financial effects of loans modified in TDRs during the three months ended March 31, 2018 and 2017 . Table 4.10 : Troubled Debt Restructurings Total Loans (1) Three Months Ended March 31, 2018 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) % of (2) Average % of (2) Average % of (2) Gross Credit Card: Domestic credit card $ 113 100 % 15.73 % 0 % 0 0 % $ 0 International card businesses 50 100 26.86 0 0 0 0 Total credit card 163 100 19.17 0 0 0 0 Consumer Banking: Auto (3) 62 52 3.76 91 7 0 0 Home loan 6 28 1.78 83 214 0 0 Retail banking 2 11 10.22 81 5 0 0 Total consumer banking 70 49 3.71 90 23 0 0 Commercial Banking: Commercial and multifamily real estate 2 0 0.00 100 7 0 0 Commercial and industrial 11 0 0.00 100 11 0 0 Total commercial lending 13 0 0.00 100 11 0 0 Small-ticket commercial real estate 2 0 0.00 0 0 0 0 Total commercial banking 15 0 0.00 85 11 0 0 Total $ 248 80 16.50 30 21 0 $ 0 Total Loans (1) Three Months Ended March 31, 2017 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) % of (2) Average % of (2) Average % of (2) Gross Credit Card: Domestic credit card $ 97 100 % 13.85 % 0 % 0 0 % $ 0 International card businesses 44 100 26.18 0 0 0 0 Total credit card 141 100 17.74 0 0 0 0 Consumer Banking: Auto (3) 75 52 4.02 89 7 10 7 Home loan 8 60 2.01 80 224 0 0 Retail banking 2 50 3.00 65 7 0 0 Total consumer banking 85 53 3.78 87 25 9 7 Commercial Banking: Commercial and multifamily real estate 2 100 0.25 100 12 0 0 Commercial and industrial 147 1 0.31 19 26 0 0 Total commercial lending 149 2 0.27 20 25 0 0 Small-ticket commercial real estate 0 0 0.00 0 0 0 0 Total commercial banking 149 2 0.27 20 25 0 0 Total $ 375 50 14.14 28 25 2 $ 7 __________ (1) Represents the recorded investment of total loans modified in TDRs at the end of the quarter in which they were modified. As not every modification type is included in the table above, the total percentage of TDR activity may not add up to 100%. Some loans may receive more than one type of concession as part of the modification. (2) Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types. (3) Includes certain TDRs that are recorded as other assets on our consolidated balance sheets. TDRs—Subsequent Defaults of Completed TDR Modifications The following table presents the type, number and recorded investment of loans modified in TDRs that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status. Table 4.11 : TDRs—Subsequent Defaults Three Months Ended March 31, 2018 2017 (Dollars in millions) Number of Amount Number of Amount Credit Card: Domestic credit card 16,339 $ 34 12,805 $ 26 International card businesses 13,939 26 11,425 16 Total credit card 30,278 60 24,230 42 Consumer Banking: Auto 1,807 21 2,179 25 Home loan 3 1 11 3 Retail banking 8 0 11 1 Total consumer banking 1,818 22 2,201 29 Commercial Banking: Commercial and multifamily real estate 0 0 0 0 Commercial and industrial 6 35 14 19 Total commercial lending 6 35 14 19 Small-ticket commercial real estate 0 0 1 1 Total commercial banking 6 35 15 20 Total 32,102 $ 117 26,446 $ 91 PCI Loans Outstanding Balance and Carrying Value of PCI Loans The table below presents the outstanding balance and the carrying value of PCI loans as of March 31, 2018 and December 31, 2017 . See “Note 1—Summary of Significant Accounting Policies” in our 2017 Form 10-K for information related to our accounting policies for impaired loans. Table 4.12 : PCI Loans PCI Loans (Dollars in millions) March 31, 2018 December 31, 2017 Outstanding balance $ 10,947 $ 11,855 Carrying value (1) 9,928 10,767 __________ (1) Includes $35 million and $37 million of allowance for loan and lease losses for these loans as of March 31, 2018 and December 31, 2017 , respectively. We recorded a $2 million release and a $1 million provision for credit losses for the three months ended March 31, 2018 and 2017 , respectively, for PCI loans. Changes in Accretable Yield The following table presents changes in the accretable yield on PCI loans. Reclassification from or to nonaccretable differences represent changes in accretable yield for those loans in pools that are driven primarily by credit performance. Changes in accretable yield for non-credit related changes in expected cash flows are driven primarily by actual prepayments and changes in estimated prepayments. Table 4.13 : Changes in Accretable Yield on PCI Loans (Dollars in millions) PCI Loans Accretable yield as of December 31, 2017 $ 2,168 Accretion recognized in earnings (117 ) Reclassifications from nonaccretable differences 3 Changes in accretable yield for non-credit related changes in expected cash flows (126 ) Accretable yield as of March 31, 2018 $ 1,928 |