Loans | NOTE 4—LOANS Loan Portfolio Composition Our loan portfolio consists of loans held for investment, including loans held in our consolidated trusts, and loans held for sale, and is divided into three portfolio segments: credit card, consumer banking and commercial banking. Credit card loans consist of domestic and international credit card loans. Consumer banking loans consist of auto and retail banking loans and in prior periods also consisted of home loans. Commercial banking loans primarily consist of commercial and multifamily real estate as well as commercial and industrial loans. We sold all of our consumer home loan portfolio and the related servicing during 2018. The information presented in this section excludes loans held for sale, which are carried at lower of cost or fair value. Credit Quality The table below presents the composition and an aging analysis of our loans held for investment as of June 30, 2019 and December 31, 2018 . The delinquency aging includes all past due loans, both performing and nonperforming. Table 4.1 : Loan Portfolio Composition and Aging Analysis June 30, 2019 (Dollars in millions) Current 30-59 Days 60-89 Days > 90 Days Total Delinquent Loans PCI Loans Total Loans Credit Card: Domestic credit card $ 99,456 $ 1,126 $ 733 $ 1,644 $ 3,503 $ 0 $ 102,959 International card businesses 8,853 132 72 125 329 0 9,182 Total credit card 108,309 1,258 805 1,769 3,832 0 112,141 Consumer Banking: Auto 53,736 2,384 1,158 278 3,820 0 57,556 Retail banking 2,724 22 7 16 45 2 2,771 Total consumer banking 56,460 2,406 1,165 294 3,865 2 60,327 Commercial Banking: Commercial and multifamily real estate 29,789 15 21 14 50 22 29,861 Commercial and industrial 41,684 199 146 87 432 9 42,125 Total commercial lending 71,473 214 167 101 482 31 71,986 Small-ticket commercial real estate 2 0 0 4 4 0 6 Total commercial banking 71,475 214 167 105 486 31 71,992 Total loans (1) $ 236,244 $ 3,878 $ 2,137 $ 2,168 $ 8,183 $ 33 $ 244,460 % of Total loans 96.6 % 1.6 % 0.9 % 0.9 % 3.4 % 0.0 % 100.0 % December 31, 2018 (Dollars in millions) Current 30-59 Days 60-89 Days > 90 Days Total Delinquent Loans PCI Loans Total Loans Credit Card: Domestic credit card $ 103,014 $ 1,270 $ 954 $ 2,111 $ 4,335 $ 1 $ 107,350 International card businesses 8,678 127 78 128 333 0 9,011 Total credit card 111,692 1,397 1,032 2,239 4,668 1 116,361 Consumer Banking: Auto 52,032 2,624 1,326 359 4,309 0 56,341 Retail banking 2,809 23 8 20 51 4 2,864 Total consumer banking 54,841 2,647 1,334 379 4,360 4 59,205 Commercial Banking: Commercial and multifamily real estate 28,737 101 20 19 140 22 28,899 Commercial and industrial 40,704 135 43 101 279 108 41,091 Total commercial lending 69,441 236 63 120 419 130 69,990 Small-ticket commercial real estate 336 2 1 4 7 0 343 Total commercial banking 69,777 238 64 124 426 130 70,333 Total loans (1) $ 236,310 $ 4,282 $ 2,430 $ 2,742 $ 9,454 $ 135 $ 245,899 % of Total loans 96.1 % 1.7 % 1.0 % 1.1 % 3.8 % 0.1 % 100.0 % __________ (1) Loans, other than PCI loans, include unamortized premiums and discounts, and unamortized deferred fees and costs totaling $933 million and $818 million as of June 30, 2019 and December 31, 2018 , respectively. We pledged loan collateral of $13.8 billion and $15.8 billion to secure a portion of our FHLB borrowing capacity of $17.7 billion and $19.3 billion as of June 30, 2019 and December 31, 2018 , respectively. We also pledged loan collateral of $7.7 billion and $9.2 billion to secure our Federal Reserve Discount Window borrowing capacity of $6.4 billion and $7.6 billion as of June 30, 2019 and December 31, 2018 , respectively. In addition to loans pledged, we securitized a portion of our credit card and auto loans. See “ Note 6—Variable Interest Entities and Securitizations The following table presents the outstanding balance of loans 90 days or more past due that continue to accrue interest and loans classified as nonperforming as of June 30, 2019 and December 31, 2018 . Nonperforming loans generally include loans that have been placed on nonaccrual status. PCI loans are excluded from the table below. See “Note 1—Summary of Significant Accounting Policies” in our 2018 Form 10-K for additional information on our policies for nonperforming loans and accounting for PCI loans. Table 4.2 : 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans June 30, 2019 December 31, 2018 (Dollars in millions) > 90 Days and Accruing Nonperforming Loans > 90 Days and Accruing Nonperforming Loans Credit Card: Domestic credit card $ 1,644 N/A $ 2,111 N/A International card businesses 119 $ 23 122 $ 22 Total credit card 1,763 23 2,233 22 Consumer Banking: Auto 0 369 0 449 Retail banking 0 28 0 30 Total consumer banking 0 397 0 479 June 30, 2019 December 31, 2018 (Dollars in millions) > 90 Days and Accruing Nonperforming Loans > 90 Days and Accruing Nonperforming Loans Commercial Banking: Commercial and multifamily real estate $ 5 $ 43 $ 0 $ 83 Commercial and industrial 1 311 0 223 Total commercial lending 6 354 0 306 Small-ticket commercial real estate 0 6 0 6 Total commercial banking 6 360 0 312 Total $ 1,769 $ 780 $ 2,233 $ 813 % of Total loans held for investment 0.7 % 0.3 % 0.9 % 0.3 % Credit Card Our credit card loan portfolio is highly diversified across millions of accounts and numerous geographies without significant individual exposure. We therefore generally manage credit risk based on portfolios with common risk characteristics. The risk in our credit card loan portfolio correlates to broad economic trends, such as unemployment rates and home values, as well as consumers’ financial condition, all of which can have a material effect on credit performance. The primary indicators we assess in monitoring the credit quality and risk of our credit card loan portfolio are delinquency and charge-off trends, including an analysis of loan migration between delinquency categories over time. The table below displays the geographic profile of our credit card loan portfolio as of June 30, 2019 and December 31, 2018 . Table 4.3 : Credit Card Risk Profile by Geographic Region June 30, 2019 December 31, 2018 (Dollars in millions) Amount % of Total Amount % of Total Domestic credit card: California $ 11,114 9.9 % $ 11,591 10.0 % Texas 7,881 7.0 8,173 7.0 New York 7,055 6.3 7,400 6.4 Florida 6,831 6.1 7,086 6.1 Illinois 4,513 4.0 4,761 4.1 Pennsylvania 4,335 3.9 4,575 3.9 Ohio 3,760 3.4 3,967 3.4 New Jersey 3,468 3.1 3,641 3.1 Michigan 3,367 3.0 3,544 3.0 Other 50,635 45.1 52,612 45.3 Total domestic credit card 102,959 91.8 107,350 92.3 International card businesses: Canada 6,275 5.6 6,023 5.1 United Kingdom 2,907 2.6 2,988 2.6 Total international card businesses 9,182 8.2 9,011 7.7 Total credit card $ 112,141 100.0 % $ 116,361 100.0 % The table below presents net charge-offs for the three and six months ended June 30, 2019 and 2018 . Table 4.4 : Credit Card Net Charge-Offs Three Months Ended June 30, Six Months Ended June 30, 2019 2018 2019 2018 (Dollars in millions) Amount Rate (1) Amount Rate (1) Amount Rate (1) Amount Rate (1) Net charge-offs: (1) Domestic credit card $ 1,240 4.86 % $ 1,166 4.72 % $ 2,534 4.95 % $ 2,487 4.99 % International card businesses 80 3.63 94 4.14 150 3.41 150 3.32 Total credit card $ 1,320 4.76 $ 1,260 4.67 $ 2,684 4.83 $ 2,637 4.85 __________ (1) Net charge-offs consist of the unpaid principal balance of loans held for investment that we determine to be uncollectible, net of recovered amounts. Net charge-off rate is calculated by dividing annualized net charge-offs by average loans held for investment for the period for each loan category. Net charge-offs and the net charge-off rates are impacted periodically by fluctuations in recoveries, including loan sales. Consumer Banking Our consumer banking loan portfolio consists of auto and retail banking loans. Similar to our credit card loan portfolio, the risk in our consumer banking loan portfolio correlates to broad economic trends, such as unemployment rates, gross domestic product and home values, as well as consumers’ financial condition, all of which can have a material effect on credit performance. Delinquency, nonperforming loans and charge-off trends are key indicators we assess in monitoring the credit quality and risk of our consumer banking loan portfolio. The table below displays the geographic profile of our consumer banking loan portfolio as of June 30, 2019 and December 31, 2018 . Table 4.5 : Consumer Banking Risk Profile by Geographic Region June 30, 2019 December 31, 2018 (Dollars in millions) Amount % of Total Amount % of Total Auto: Texas $ 7,337 12.1 % $ 7,264 12.3 % California 6,587 10.9 6,352 10.7 Florida 4,741 7.9 4,623 7.8 Georgia 2,648 4.4 2,665 4.5 Ohio 2,574 4.3 2,502 4.2 Pennsylvania 2,207 3.7 2,167 3.7 Illinois 2,170 3.6 2,171 3.7 Louisiana 2,113 3.5 2,174 3.7 Other 27,179 45.0 26,423 44.6 Total auto 57,556 95.4 56,341 95.2 Retail banking: New York 818 1.4 837 1.4 Louisiana 735 1.2 772 1.3 Texas 613 1.0 647 1.1 New Jersey 193 0.3 201 0.3 Maryland 158 0.3 161 0.3 Virginia 131 0.2 137 0.2 Other 123 0.2 109 0.2 Total retail banking 2,771 4.6 2,864 4.8 Total consumer banking $ 60,327 100.0 % $ 59,205 100.0 % The table below presents net charge-offs in our consumer banking loan portfolio for the three and six months ended June 30, 2019 and 2018 , as well as nonperforming loans as of June 30, 2019 and December 31, 2018 . Table 4.6 : Consumer Banking Net Charge-Offs (Recoveries) and Nonperforming Loans Three Months Ended June 30, Six Months Ended June 30, 2019 2018 2019 2018 (Dollars in millions) Amount Rate (1) Amount Rate (1) Amount Rate (1) Amount Rate (1) Net charge-offs (recoveries): Auto $ 155 1.09 % $ 182 1.32 % $ 358 1.26 % $ 390 1.42 % Retail banking 17 2.42 16 2.07 35 2.49 32 1.97 Home loan 0 0.00 0 0.00 0 0.00 (1 ) (0.02 ) Total consumer banking $ 172 1.15 $ 198 1.19 $ 393 1.32 $ 421 1.19 June 30, 2019 December 31, 2018 (Dollars in millions) Amount Rate (2) Amount Rate (2) Nonperforming loans: Auto $ 369 0.64 % $ 449 0.80 % Retail banking 28 1.02 30 1.04 Total consumer banking $ 397 0.66 $ 479 0.81 __________ (1) Net charge-off (recovery) rates are calculated by dividing annualized net charge-offs (recoveries) by average loans held for investment for the period for each loan category. (2) Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category. Commercial Banking We evaluate the credit risk of commercial loans using a risk rating system. We assign internal risk ratings to loans based on relevant information about the ability of the borrowers to repay their debt. In determining the risk rating of a particular loan, some of the factors considered are the borrower’s current financial condition, historical and projected future credit performance, prospects for support from financially responsible guarantors, the estimated realizable value of any collateral and current economic trends. The scale based on our internal risk rating system is as follows: • Noncriticized: Loans that have not been designated as criticized, frequently referred to as “pass” loans. • Criticized performing: Loans in which the financial condition of the obligor is stressed, affecting earnings, cash flows or collateral values. The borrower currently has adequate capacity to meet near-term obligations; however, the stress, left unabated, may result in deterioration of the repayment prospects at some future date. • Criticized nonperforming: Loans that are not adequately protected by the current net worth and paying capacity of the obligor or the collateral pledged, if any. Loans classified as criticized nonperforming have a well-defined weakness, or weaknesses, which jeopardize the full repayment of the debt. These loans are characterized by the distinct possibility that we will sustain a credit loss if the deficiencies are not corrected and are generally placed on nonaccrual status. We use our internal risk rating system for regulatory reporting, determining the frequency of credit exposure reviews, and evaluating and determining the allowance for loan and lease losses for commercial loans. Generally, loans that are designated as criticized performing and criticized nonperforming are reviewed quarterly by management to determine if they are appropriately classified/rated and whether any impairment exists. Noncriticized loans are also generally reviewed, at least annually, to determine the appropriate risk rating. In addition, we evaluate the risk rating during the renewal process of any loan or if a loan becomes past due. The following table presents the geographic concentration and internal risk ratings of our commercial loan portfolio as of June 30, 2019 and December 31, 2018 . Table 4.7 : Commercial Banking Risk Profile by Geographic Region and Internal Risk Rating June 30, 2019 (Dollars in millions) Commercial and Multifamily Real Estate % of Total Commercial and Industrial % of Total Small-Ticket Commercial Real Estate % of Total Total Commercial Banking % of Total Geographic concentration: (1) Northeast $ 15,954 53.4 % $ 7,522 17.9 % $ 4 66.7 % $ 23,480 32.6 % Mid-Atlantic 3,308 11.1 5,060 12.0 0 0.0 8,368 11.6 South 4,675 15.7 15,325 36.3 0 0.0 20,000 27.8 Other 5,924 19.8 14,218 33.8 2 33.3 20,144 28.0 Total $ 29,861 100.0 % $ 42,125 100.0 % $ 6 100.0 % $ 71,992 100.0 % Internal risk rating: (2) Noncriticized $ 28,991 97.1 % $ 40,399 96.0 % $ 0 0.0 % $ 69,390 96.4 % Criticized performing 805 2.7 1,406 3.3 0 0.0 2,211 3.1 Criticized nonperforming 43 0.1 311 0.7 6 100.0 360 0.5 PCI loans 22 0.1 9 0.0 0 0.0 31 0.0 Total $ 29,861 100.0 % $ 42,125 100.0 % $ 6 100.0 % $ 71,992 100.0 % December 31, 2018 (Dollars in millions) Commercial and Multifamily Real Estate % of Total Commercial and Industrial % of Total Small-Ticket Commercial Real Estate % of Total Total Commercial Banking % of Total Geographic concentration: (1) Northeast $ 15,562 53.8 % $ 7,573 18.4 % $ 213 62.1 % $ 23,348 33.2 % Mid-Atlantic 3,410 11.8 4,710 11.5 12 3.5 8,132 11.6 South 4,247 14.7 15,367 37.4 20 5.8 19,634 27.9 Other 5,680 19.7 13,441 32.7 98 28.6 19,219 27.3 Total $ 28,899 100.0 % $ 41,091 100.0 % $ 343 100.0 % $ 70,333 100.0 % Internal risk rating: (2) Noncriticized $ 28,239 97.7 % $ 39,468 96.1 % $ 336 98.0 % $ 68,043 96.8 % Criticized performing 555 1.9 1,292 3.1 1 0.3 1,848 2.6 Criticized nonperforming 83 0.3 223 0.5 6 1.7 312 0.4 PCI loans 22 0.1 108 0.3 0 0.0 130 0.2 Total $ 28,899 100.0 % $ 41,091 100.0 % $ 343 100.0 % $ 70,333 100.0 % __________ (1) Geographic concentration is generally determined by the location of the borrower’s business or the location of the collateral associated with the loan. Northeast consists of CT, MA, ME, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DC, DE, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MO, MS, NC, SC, TN and TX. (2) Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities. Impaired Loans The following table presents information on our impaired loans as of June 30, 2019 and December 31, 2018 , and for the three and six months ended June 30, 2019 and 2018 . Impaired loans include loans modified in troubled debt restructurings (“TDRs”), all nonperforming commercial loans and nonperforming home loans with a specific impairment. Impaired loans without an allowance generally represent loans that have been charged down to the fair value of the underlying collateral for which we believe no additional losses have been incurred, or where the fair value of the underlying collateral meets or exceeds the loan’s amortized cost. PCI loans are excluded from the following table. Table 4.8 : Impaired Loans June 30, 2019 (Dollars in millions) With an Allowance Without an Allowance Total Recorded Investment Related Allowance Net Recorded Investment Unpaid Principal Balance Credit Card: Domestic credit card $ 632 $ 0 $ 632 $ 165 $ 467 $ 621 International card businesses 194 0 194 90 104 189 Total credit card (1) 826 0 826 255 571 810 Consumer Banking: Auto 294 40 334 28 306 442 Retail banking 56 0 56 4 52 62 Total consumer banking 350 40 390 32 358 504 Commercial Banking: Commercial and multifamily real estate 37 42 79 1 78 80 Commercial and industrial 454 99 553 81 472 674 Total commercial lending 491 141 632 82 550 754 Small-ticket commercial real estate 0 6 6 0 6 9 Total commercial banking 491 147 638 82 556 763 Total $ 1,667 $ 187 $ 1,854 $ 369 $ 1,485 $ 2,077 December 31, 2018 (Dollars in millions) With an Allowance Without an Allowance Total Recorded Investment Related Allowance Net Recorded Investment Unpaid Principal Balance Credit Card: Domestic credit card $ 666 $ 0 $ 666 $ 186 $ 480 $ 654 International card businesses 189 0 189 91 98 183 Total credit card (1) 855 0 855 277 578 837 Consumer Banking: Auto (2) 301 38 339 22 317 420 Retail banking 42 12 54 5 49 60 Total consumer banking 343 50 393 27 366 480 Commercial Banking: Commercial and multifamily real estate 92 28 120 5 115 121 Commercial and industrial 301 169 470 29 441 593 Total commercial lending 393 197 590 34 556 714 Small-ticket commercial real estate 0 6 6 0 6 9 Total commercial banking 393 203 596 34 562 723 Total $ 1,591 $ 253 $ 1,844 $ 338 $ 1,506 $ 2,040 Three Months Ended June 30, Six Months Ended June 30, 2019 2018 2019 2018 (Dollars in millions) Average Interest Average Interest Average Interest Average Interest Credit Card: Domestic credit card $ 646 $ 14 $ 653 $ 16 $ 652 $ 29 $ 648 $ 32 International card businesses 196 3 183 3 194 7 180 6 Total credit card (1) 842 17 836 19 846 36 828 38 Consumer Banking: Auto (2) 339 9 408 11 339 19 432 24 Home loan 0 0 112 0 0 0 153 1 Retail banking 55 1 61 1 55 1 61 1 Total consumer banking 394 10 581 12 394 20 646 26 Commercial Banking: Commercial and multifamily real estate 93 1 60 0 102 1 86 1 Commercial and industrial 561 4 679 4 531 8 690 10 Total commercial lending 654 5 739 4 633 9 776 11 Small-ticket commercial real estate 6 0 5 0 6 0 6 0 Total commercial banking 660 5 744 4 639 9 782 11 Total $ 1,896 $ 32 $ 2,161 $ 35 $ 1,879 $ 65 $ 2,256 $ 75 __________ (1) The period-end and average recorded investments of credit card loans include finance charges and fees. (2) 2018 amounts include certain TDRs that were recorded as other assets on our consolidated balance sheets. Troubled Debt Restructurings Total recorded TDRs were $1.6 billion as of both June 30, 2019 and December 31, 2018 . TDRs classified as performing in our credit card and consumer banking loan portfolios totaled $1.1 billion and $1.2 billion as of June 30, 2019 and December 31, 2018 , respectively. TDRs classified as performing in our commercial banking loan portfolio totaled $278 million and $282 million as of June 30, 2019 and December 31, 2018 , respectively. Commitments to lend additional funds on loans modified in TDRs totaled $378 million and $256 million as of June 30, 2019 and December 31, 2018 , respectively. Loans Modified in TDRs As part of our loan modification programs to borrowers experiencing financial difficulty, we may provide multiple concessions to minimize our economic loss and improve long-term loan performance and collectability. The following tables present the major modification types, recorded investment amounts and financial effects of loans modified in TDRs during the three and six months ended June 30, 2019 and 2018 . Table 4.9 : Troubled Debt Restructurings Total Loans (1) Three Months Ended June 30, 2019 Reduced Interest Rate Term Extension (Dollars in millions) % of (2) Average % of (2) Average Credit Card: Domestic credit card $ 74 100 % 16.60 % 0 % 0 International card businesses 40 100 27.25 0 0 Total credit card 114 100 20.32 0 0 Consumer Banking: Auto 52 46 3.78 89 8 Retail banking 5 9 10.55 57 3 Total consumer banking 57 42 3.93 86 8 Commercial Banking: Commercial and industrial 14 0 0.00 100 3 Total commercial lending 14 0 0.00 100 3 Small-ticket commercial real estate 1 0 0.00 0 0 Total commercial banking 15 0 0.00 98 3 Total $ 186 75 17.45 34 7 Total Loans (1) Six Months Ended June 30, 2019 Reduced Interest Rate Term Extension (Dollars in millions) % of (2) Average % of (2) Average Credit Card: Domestic credit card $ 172 100 % 16.50 % 0 % 0 International card businesses 87 100 27.44 0 0 Total credit card 259 100 20.17 0 0 Consumer Banking: Auto 124 41 3.81 90 7 Retail banking 6 10 10.91 61 3 Total consumer banking 130 39 3.90 89 7 Commercial Banking: Commercial and multifamily real estate 34 100 0.00 0 0 Commercial and industrial 35 0 0.00 40 1 Total commercial lending 69 49 0.00 20 1 Small-ticket commercial real estate 1 0 0.00 0 0 Total commercial banking 70 49 0.00 20 0 Total $ 459 75 15.78 28 6 Total Loans (1) Three Months Ended June 30, 2018 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) % of (2) Average % of (2) Average % of (2) Gross Credit Card: Domestic credit card $ 96 100 % 15.90 0 % 0 0 % $ 0 International card businesses 43 100 26.79 0 0 0 0 Total credit card 139 100 19.22 0 0 0 0 Consumer Banking: Auto (3) 44 64 4.10 85 9 1 1 Retail banking 4 12 11.56 34 6 0 0 Total consumer banking 48 60 4.22 81 9 1 1 Commercial Banking: Commercial and multifamily real estate 17 0 0.00 100 8 0 0 Commercial and industrial 86 0 2.00 61 17 0 0 Total commercial lending 103 0 2.00 67 15 0 0 Small-ticket commercial real estate 0 0 0.00 0 0 0 0 Total commercial banking 103 0 2.00 67 15 0 0 Total $ 290 58 16.63 37 13 0 $ 1 Total Loans (1) Six Months Ended June 30, 2018 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) % of (2) Average % of (2) Average % of (2) Gross Credit Card: Domestic credit card $ 209 100 % 15.81 % 0 % 0 0 % $ 0 International card businesses 93 100 26.82 0 0 0 0 Total credit card 302 100 19.19 0 0 0 0 Consumer Banking: Auto (3) 106 57 3.92 88 8 1 1 Home loan 6 28 1.78 83 214 0 0 Retail banking 6 12 11.11 49 5 0 0 Total consumer banking 118 53 3.94 86 18 0 1 Commercial Banking: Commercial and multifamily real estate 19 0 0.00 100 8 0 0 Commercial and industrial 97 0 1.79 65 17 0 0 Total commercial lending 116 0 1.79 71 15 0 0 Small-ticket commercial real estate 2 0 0.00 0 0 0 0 Total commercial banking 118 0 1.79 69 15 0 0 Total $ 538 68 16.56 34 16 0 $ 1 __________ (1) Represents the recorded investment of total loans modified in TDRs at the end of the quarter in which they were modified. As not every modification type is included in the table above, the total percentage of TDR activity may not add up to 100%. Some loans may receive more than one type of concession as part of the modification. (2) Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types. (3) Includes certain TDRs that are recorded as other assets on our consolidated balance sheets. Subsequent Defaults of Completed TDR Modifications The following table presents the type, number and recorded investment of loans modified in TDRs that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status. Table 4.10 : TDRs — Subsequent Defaults Three Months Ended June 30, Six Months Ended June 30, 2019 2018 2019 2018 (Dollars in millions) Number of Amount Number of Amount Number of Amount Number of Amount Credit Card: Domestic credit card 11,581 $ 26 14,206 $ 30 25,608 $ 55 30,545 $ 64 International card businesses 18,185 28 15,354 27 34,891 56 29,293 53 Total credit card 29,766 54 29,560 57 60,499 111 59,838 117 Consumer Banking: Auto 1,312 16 1,793 21 2,417 29 3,600 42 Home loan 0 0 0 0 0 0 3 1 Retail banking 4 1 1 0 12 1 9 0 Total consumer banking 1,316 17 1,794 21 2,429 30 3,612 43 Commercial Banking: Commercial and industrial 0 0 7 10 0 0 13 45 Total commercial lending 0 0 7 10 0 0 13 45 Total commercial banking 0 0 7 10 0 0 13 45 Total 31,082 $ 71 31,361 $ 88 62,928 $ 141 63,463 $ 205 |