Loans | NOTE 3—LOANS Our loan portfolio consists of loans held for investment, including loans held in our consolidated trusts, and loans held for sale. We further divide our loans held for investment into three portfolio segments: credit card, consumer banking and commercial banking. Credit card loans consist of domestic and international credit card loans. Consumer banking loans consist of auto and retail banking loans. Commercial banking loans consist of commercial and multifamily real estate as well as commercial and industrial loans. The information presented in this section excludes loans held for sale, which are carried at either fair value (if we elect the fair value option) or at the lower of cost or fair value. Accrued interest receivable of $1.2 billion as of both December 31, 2021 and 2020, is not included in the tables in this note. The table below presents the composition and aging analysis of our loans held for investment portfolio as of December 31, 2021 and 2020. The delinquency aging includes all past due loans, both performing and nonperforming. Table 3.1: Loan Portfolio Composition and Aging Analysis December 31, 2021 Delinquent Loans (Dollars in millions) Current 30-59 60-89 > 90 Days Total Total Credit Card: Domestic credit card $ 106,312 $ 773 $ 528 $ 1,110 $ 2,411 $ 108,723 International card businesses 5,836 77 50 86 213 6,049 Total credit card 112,148 850 578 1,196 2,624 114,772 Consumer Banking: Auto 72,221 2,385 933 240 3,558 75,779 Retail banking 1,807 35 7 18 60 1,867 Total consumer banking 74,028 2,420 940 258 3,618 77,646 Commercial Banking: Commercial and multifamily real estate 35,100 92 35 35 162 35,262 Commercial and industrial 49,379 139 103 39 281 49,660 Total commercial banking 84,479 231 138 74 443 84,922 Total loans (1) $ 270,655 $ 3,501 $ 1,656 $ 1,528 $ 6,685 $ 277,340 % of Total loans 97.59 % 1.26 % 0.60 % 0.55 % 2.41 % 100.00 % December 31, 2020 Delinquent Loans (Dollars in millions) Current 30-59 60-89 > 90 Days Total Total Credit Card: Domestic credit card $ 96,116 $ 755 $ 464 $ 1,169 $ 2,388 $ 98,504 International card businesses 8,218 90 58 86 234 8,452 Total credit card 104,334 845 522 1,255 2,622 106,956 Consumer Banking: Auto 62,381 2,252 907 222 3,381 65,762 Retail banking 3,064 28 19 15 62 3,126 Total consumer banking 65,445 2,280 926 237 3,443 68,888 Commercial Banking: Commercial and multifamily real estate 30,340 136 22 183 341 30,681 Commercial and industrial 44,941 69 15 74 158 45,099 Total commercial banking 75,281 205 37 257 499 75,780 Total loans (1) $ 245,060 $ 3,330 $ 1,485 $ 1,749 $ 6,564 $ 251,624 % of Total loans 97.39 % 1.32 % 0.59 % 0.70 % 2.61 % 100.00 % __________ (1) Loans include unamortized premiums and discounts, and unamortized deferred fees and costs totaling $1.4 billion and $1.1 billion as of December 31, 2021 and 2020, respectively. The following table presents our loans held for investment that are 90 days or more past due that continue to accrue interest, loans that are classified as nonperforming and loans that are classified as nonperforming without an allowance as of December 31, 2021 and 2020. Nonperforming loans generally include loans that have been placed on nonaccrual status. Table 3.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans December 31, 2021 December 31, 2020 (Dollars in millions) > 90 Days and Accruing Nonperforming Loans (1) Nonperforming > 90 Days and Accruing Nonperforming Loans (1) Nonperforming Credit Card: Domestic credit card $ 1,110 N/A $ 0 $ 1,169 N/A $ 0 International card businesses 82 $ 10 0 82 $ 21 0 Total credit card 1,192 10 0 1,251 21 0 Consumer Banking: Auto 0 344 0 0 294 0 Retail banking 0 47 4 0 30 0 Total consumer banking 0 391 4 0 324 0 Commercial Banking: Commercial and multifamily real estate 3 383 268 51 200 184 Commercial and industrial 0 316 257 0 450 265 Total commercial banking 3 699 525 51 650 449 Total $ 1,195 $ 1,100 $ 529 $ 1,302 $ 995 $ 449 % of Total loans held for investment 0.43 % 0.40 % 0.19 % 0.52 % 0.40 % 0.18 % __________ (1) We recognized interest income for loans classified as nonperforming of $43 million and $39 million for the years ended December 31, 2021, and 2020 respectively. Credit Quality Indicators We closely monitor economic conditions and loan performance trends to assess and manage our exposure to credit risk. We discuss these risks and our credit quality indicator for each portfolio segment below. Credit Card Our credit card loan portfolio is highly diversified across millions of accounts and numerous geographies without significant individual exposure. We therefore generally manage credit risk based on portfolios with common risk characteristics. The risk in our credit card loan portfolio correlates to broad economic trends, such as unemployment rates and and the U.S. Real Gross Domestic Product (“GDP”) Rate, as well as consumers’ financial condition, all of which can have a material effect on credit performance. The key indicator we assess in monitoring the credit quality and risk of our credit card loan portfolio is delinquency trends, including an analysis of loan migration between delinquency categories over time. The table below presents our credit card portfolio by delinquency status as of December 31, 2021 and 2020. Table 3.3: Credit Card Delinquency Status December 31, 2021 December 31, 2020 (Dollars in millions) Revolving Loans Revolving Loans Converted to Term Total Revolving Loans Revolving Loans Converted to Term Total Credit Card: Domestic credit card: Current $ 105,985 $ 327 $ 106,312 $ 95,629 $ 487 $ 96,116 30-59 days 760 13 773 734 21 755 60-89 days 519 9 528 451 13 464 Greater than 90 days 1,100 10 1,110 1,155 14 1,169 Total domestic credit card 108,364 359 108,723 97,969 535 98,504 International card businesses: Current 5,795 41 5,836 8,152 66 8,218 30-59 days 73 4 77 79 11 90 60-89 days 47 3 50 47 11 58 Greater than 90 days 82 4 86 76 10 86 Total international card businesses 5,997 52 6,049 8,354 98 8,452 Total credit card $ 114,361 $ 411 $ 114,772 $ 106,323 $ 633 $ 106,956 Consumer Banking Our consumer banking loan portfolio consists of auto and retail banking loans. Similar to our credit card loan portfolio, the risk in our consumer banking loan portfolio correlates to broad economic trends as well as consumers’ financial condition, all of which can have a material effect on credit performance. The key indicator we monitor when assessing the credit quality and risk of our auto loan portfolio is borrower credit scores as they measure the creditworthiness of borrowers. Delinquency trends are the key indicator we assess in monitoring the credit quality and risk of our retail banking loan portfolio. The table below presents our consumer banking portfolio of loans held for investment by credit quality indicator as of December 31, 2021 and 2020. We present our auto loan portfolio by FICO scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming. Table 3.4: Consumer Banking Portfolio by Credit Quality Indicator December 31, 2021 Term Loans by Vintage Year (Dollars in millions) 2021 2020 2019 2018 2017 Prior Total Term Loans Revolving Loans Revolving Loans Converted to Term Total Auto — At origination FICO scores: (1) Greater than 660 $ 20,758 $ 8,630 $ 4,739 $ 2,394 $ 1,153 $ 301 $ 37,975 $ 0 $ 0 $ 37,975 621-660 7,456 3,721 2,109 1,084 537 157 15,064 0 0 15,064 620 or below 9,522 6,336 3,767 1,840 949 326 22,740 0 0 22,740 Total auto 37,736 18,687 10,615 5,318 2,639 784 75,779 0 0 75,779 Retail banking—Delinquency status: Current 285 171 172 161 176 491 1,456 345 6 1,807 30-59 days 0 2 2 7 0 1 12 23 0 35 60-89 days 0 4 0 0 0 2 6 1 0 7 Greater than 90 days 0 1 0 1 1 9 12 4 2 18 Total retail banking (2) 285 178 174 169 177 503 1,486 373 8 1,867 Total consumer banking $ 38,021 $ 18,865 $ 10,789 $ 5,487 $ 2,816 $ 1,287 $ 77,265 $ 373 $ 8 $ 77,646 December 31, 2020 Term Loans by Vintage Year (Dollars in millions) 2020 2019 2018 2017 2016 Prior Total Term Loans Revolving Loans Revolving Loans Converted to Term Total Auto — At origination FICO scores: (1) Greater than 660 $ 13,352 $ 8,091 $ 4,675 $ 2,810 $ 1,168 $ 203 $ 30,299 $ 0 $ 0 $ 30,299 621-660 5,781 3,631 2,003 1,172 488 109 13,184 0 0 13,184 620 or below 9,550 6,298 3,317 1,985 886 243 22,279 0 0 22,279 Total auto 28,683 18,020 9,995 5,967 2,542 555 65,762 0 0 65,762 Retail banking—Delinquency status: Current 1,041 233 206 222 167 537 2,406 651 7 3,064 30-59 days 0 0 7 1 2 2 12 15 1 28 60-89 days 0 0 1 0 5 4 10 8 1 19 Greater than 90 days 0 0 0 1 1 4 6 9 0 15 Total retail banking (2) 1,041 233 214 224 175 547 2,434 683 9 3,126 Total consumer banking $ 29,724 $ 18,253 $ 10,209 $ 6,191 $ 2,717 $ 1,102 $ 68,196 $ 683 $ 9 $ 68,888 __________ (1) Amounts represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category. (2) Includes PPP loans of $232 million and $919 million as of December 31, 2021 and 2020, respectively . Commercial Banking The key credit quality indicator for our commercial loan portfolios is our internal risk ratings. We assign internal risk ratings to loans based on relevant information about the ability of the borrowers to repay their debt. In determining the risk rating of a particular loan, some of the factors considered are the borrower’s current financial condition, historical and projected future credit performance, prospects for support from financially responsible guarantors, the estimated realizable value of any collateral and current economic trends. The scale based on our internal risk rating system is as follows: • Noncriticized: Loans that have not been designated as criticized, frequently referred to as “pass” loans. • Criticized performing: Loans in which the financial condition of the obligor is stressed, affecting earnings, cash flows or collateral values. The borrower currently has adequate capacity to meet near-term obligations; however, the stress, left unabated, may result in deterioration of the repayment prospects at some future date. • Criticized nonperforming: Loans that are not adequately protected by the current net worth and paying capacity of the obligor or the collateral pledged, if any. Loans classified as criticized nonperforming have a well-defined weakness, or weaknesses, which jeopardize the full repayment of the debt. These loans are characterized by the distinct possibility that we will sustain a credit loss if the deficiencies are not corrected and are generally placed on nonaccrual status. We use our internal risk rating system for regulatory reporting, determining the frequency of credit exposure reviews, and evaluating and determining the allowance for credit losses for commercial loans. Generally, loans that are designated as criticized performing and criticized nonperforming are reviewed quarterly by management to determine if they are appropriately classified/rated and whether any impairment exists. Noncriticized loans are also generally reviewed, at least annually, to determine the appropriate risk rating. In addition, we evaluate the risk rating during the renewal process of any loan or if a loan becomes past due. The following table presents our commercial banking portfolio of loans held for investment by internal risk ratings as of December 31, 2021 and 2020. The internal risk rating status includes all past due loans, both performing and nonperforming. Table 3.5: Commercial Banking Portfolio by Internal Risk Ratings December 31, 2021 Term Loans by Vintage Year (Dollars in millions) 2021 2020 2019 2018 2017 Prior Total Term Loans Revolving Loans Revolving Loans Converted to Term Total Internal risk rating: (1) Commercial and multifamily real estate Noncriticized $ 6,590 $ 2,924 $ 3,393 $ 2,401 $ 793 $ 3,538 $ 19,639 $ 12,286 $ 0 $ 31,925 Criticized performing 248 195 329 317 261 1,478 2,828 101 25 2,954 Criticized nonperforming 0 0 88 20 9 266 383 0 0 383 Total commercial and multifamily real estate 6,838 3,119 3,810 2,738 1,063 5,282 22,850 12,387 25 35,262 Commercial and industrial Noncriticized 12,662 7,039 5,506 2,750 1,730 3,033 32,720 14,310 59 47,089 Criticized performing 279 188 838 207 120 167 1,799 456 0 2,255 Criticized nonperforming 32 52 85 93 6 10 278 38 0 316 Total commercial and industrial 12,973 7,279 6,429 3,050 1,856 3,210 34,797 14,804 59 49,660 Total commercial banking (2) $ 19,811 $ 10,398 $ 10,239 $ 5,788 $ 2,919 $ 8,492 $ 57,647 $ 27,191 $ 84 $ 84,922 December 31, 2020 Term Loans by Vintage Year (Dollars in millions) 2020 2019 2018 2017 2016 Prior Total Term Loans Revolving Loans Revolving Loans Converted to Term Total Internal risk rating: (1) Commercial and multifamily real estate Noncriticized $ 3,791 $ 4,932 $ 3,232 $ 1,437 $ 1,649 $ 4,904 $ 19,945 $ 7,114 $ 0 $ 27,059 Criticized performing 320 446 515 355 391 1,258 3,285 112 25 3,422 Criticized nonperforming 0 11 30 6 3 150 200 0 0 200 Total commercial and multifamily real estate 4,111 5,389 3,777 1,798 2,043 6,312 23,430 7,226 25 30,681 Commercial and industrial Noncriticized 9,761 7,890 4,043 2,717 1,832 3,034 29,277 11,548 80 40,905 Criticized performing 316 794 521 252 106 215 2,204 1,498 42 3,744 Criticized nonperforming 74 108 25 51 9 0 267 183 0 450 Total commercial and industrial 10,151 8,792 4,589 3,020 1,947 3,249 31,748 13,229 122 45,099 Total commercial banking (2) $ 14,262 $ 14,181 $ 8,366 $ 4,818 $ 3,990 $ 9,561 $ 55,178 $ 20,455 $ 147 $ 75,780 __________ (1) Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities. (2) Includes PPP loans of $102 million and $238 million as of December 31, 2021 and 2020, respectively. Troubled Debt Restructurings Additional guidance issued by the Federal Banking Agencies and contained in the Coronavirus Aid, Relief, and Economic Security Act provided banking organizations with troubled debt restructurings (“TDRs”) relief for modifications of current borrowers impacted by the COVID-19 pandemic. In adherence with the guidance, we assessed all loan modifications introduced to current borrowers in response to the COVID-19 pandemic, that would have been designated as TDRs under our existing policies, and followed guidance that any such eligible loan modifications made on a temporary and good faith basis are not considered TDRs. We consider the impact of all loan modifications, including those classified as TDRs and those offered in response to the COVID-19 pandemic, when estimating the credit quality of our loan portfolio and establishing allowance levels. For our Commercial Banking customers, enrollment in a customer assistance program is also considered in the assignment of an internal risk rating. Total recorded TDRs were $1.6 billion and $2.1 billion as of December 31, 2021 and 2020, respectively. TDRs classified as performing in our credit card and consumer banking loan portfolios totaled $1.1 billion and $1.3 billion as of December 31, 2021 and 2020, respectively. TDRs classified as performing in our commercial banking loan portfolio totaled $192 million and $442 million as of December 31, 2021 and 2020, respectively. Commitments to lend additional funds on loans modified in TDRs totaled $168 million and $173 million as of December 31, 2021 and 2020, respectively. Loans Modified in TDRs As part of our loan modification programs to borrowers experiencing financial difficulty, we may provide multiple concessions to minimize our economic loss and improve long-term loan performance and collectability. The following tables present the major modification types, amortized cost amounts and financial effects of loans modified in TDRs during the years ended December 31, 2021, 2020 and 2019. Table 3.6: Troubled Debt Restructurings Year Ended December 31, 2021 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) Total Loans Modified (1) % of TDR Activity (2) Average Rate Reduction % of TDR Activity (2) Average Term Extension (Months) % of TDR Activity (2) Gross Balance Reduction Credit Card: Domestic credit card $ 154 100 % 15.90 % 0 % 0 0 % $ 0 International card businesses 123 100 27.70 0 0 0 0 Total credit card 277 100 21.15 0 0 0 0 Consumer Banking: Auto 371 43 8.72 93 4 0 1 Retail banking 3 13 2.94 30 42 0 0 Total consumer banking 374 42 8.70 93 4 0 1 Commercial Banking: Commercial and multifamily real estate 49 21 1.19 85 11 0 0 Commercial and industrial 112 0 0.00 30 6 0 0 Total commercial banking 161 6 1.19 46 9 0 0 Total $ 812 55 16.26 52 5 0 $ 1 Year Ended December 31, 2020 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) Total Loans Modified (1) % of TDR Activity (2) Average Rate Reduction % of TDR Activity (2) Average Term Extension (Months) % of TDR Activity (2) Gross Balance Reduction Credit Card: Domestic credit card $ 243 100 % 15.94 % 0 % 0 0 % $ 0 International card businesses 168 100 27.38 0 0 0 0 Total credit card 411 100 20.61 0 0 0 0 Consumer Banking: Auto 536 11 5.68 95 3 0 1 Retail banking 5 11 10.86 20 8 0 0 Total consumer banking 541 11 5.73 94 3 0 1 Commercial Banking: Commercial and multifamily real estate 98 0 0.00 86 5 0 0 Commercial and industrial 439 4 0.14 52 21 4 7 Total commercial banking 537 3 0.14 58 17 3 7 Total $ 1,489 33 18.06 55 8 1 $ 8 Year Ended December 31, 2019 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) Total Loans Modified (1) % of TDR Activity (2) Average Rate Reduction % of TDR Activity (2) Average Term Extension (Months) % of TDR Activity (2) Gross Balance Reduction Credit Card: Domestic credit card $ 351 100 % 16.60 % 0 % 0 0 % $ 0 International card businesses 173 100 27.28 0 0 0 0 Total credit card 524 100 20.12 0 0 0 0 Consumer Banking: Auto 268 39 3.63 90 7 1 1 Retail banking 7 11 10.66 54 3 33 0 Total consumer banking 275 38 3.68 89 7 2 1 Commercial Banking: Commercial and multifamily real estate 39 87 0.00 13 1 0 0 Commercial and industrial 159 3 0.33 20 8 0 0 Total commercial lending 198 19 0.04 18 7 0 0 Small-ticket commercial real estate 1 0 0.00 0 0 0 0 Total commercial banking 199 19 0.04 18 7 0 0 Total $ 998 67 16.37 28 7 0 $ 1 __________ (1) Represents the amortized cost of total loans modified in TDRs at the end of the period in which they were modified. As not every modification type is included in the table above, the total percentage of TDR activity may not add up to 100%. Some loans may receive more than one type of concession as part of the modification. (2) Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types. Subsequent Defaults of Completed TDR Modifications The following table presents the type, number and amortized cost of loans modified in TDRs that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status. Table 3.7: TDRs—Subsequent Defaults Year Ended December 31, 2021 2020 2019 (Dollars in millions) Number of Contracts Amount Number of Contracts Amount Number of Contracts Amount Credit Card: Domestic credit card 18,694 $ 35 32,639 $ 69 47,086 $ 99 International card businesses 58,914 87 58,363 87 69,470 110 Total credit card 77,608 122 91,002 156 116,556 209 Consumer Banking: Auto 8,847 136 5,877 77 5,575 70 Retail banking 9 0 10 1 24 2 Total consumer banking 8,856 136 5,887 78 5,599 72 Commercial Banking: Commercial and multifamily real estate 1 50 1 50 0 0 Commercial and industrial 7 120 15 130 1 25 Total commercial banking 8 170 16 180 1 25 Total 86,472 $ 428 96,905 $ 414 122,156 $ 306 Loans Pledged In addition to our investment securities, we pledged loan collateral of $10.3 billion and $14.1 billion to secure our FHLB borrowing capacity of $19.7 billion and $19.6 billion as of December 31, 2021 and 2020, respectively. We also pledged loan collateral of $26.5 billion and $25.5 billion to secure our Federal Reserve Discount Window borrowing capacity of $19.6 billion and $20.0 billion as of December 31, 2021 and 2020, respectively. In addition to loans pledged, we have securitized a portion of our credit card and auto loan portfolios. See “Note 5—Variable Interest Entities and Securitizations” for additional information. Loans Held for Sale Our total loans held for sale was $5.9 billion and $2.7 billion as of December 31, 2021 and 2020, respectively. We originated for sale $9.1 billion, $10.0 billion and $9.0 billion of commercial multifamily real estate loans in 2021, 2020 and 2019, respectively, and retained servicing rights upon the sale of these loans. Revolving Loans Converted to Term Loans For the years ended December 31, 2021 and 2020, we converted $223 million and $602 million of revolving loans to term loans, respectively, primarily in our domestic credit card and commercial banking loan portfolios. |