Loans | NOTE 3—LOANS Our loan portfolio consists of loans held for investment, including loans held in our consolidated trusts, and loans held for sale. We further divide our loans held for investment into three portfolio segments: credit card, consumer banking and commercial banking. Credit card loans consist of domestic and international credit card loans. Consumer banking loans consist of auto and retail banking loans. Commercial banking loans consist of commercial and multifamily real estate as well as commercial and industrial loans. The information presented in the tables in this note excludes loans held for sale, which are carried at either fair value (if we elect the fair value option) or at the lower of cost or fair value. Accrued interest receivable of $1.9 billion and $1.2 billion as of December 31, 2022 and 2021, respectively, is not included in the tables in this note. The table below presents the composition and aging analysis of our loans held for investment portfolio as of December 31, 2022 and 2021. The delinquency aging includes all past due loans, both performing and nonperforming. Table 3.1: Loan Portfolio Composition and Aging Analysis December 31, 2022 Delinquent Loans (Dollars in millions) Current 30-59 60-89 > 90 Days Total Total Credit Card: Domestic credit card $ 127,066 $ 1,405 $ 975 $ 2,135 $ 4,515 $ 131,581 International card businesses 5,895 86 58 110 254 6,149 Total credit card 132,961 1,491 1,033 2,245 4,769 137,730 Consumer Banking: Auto 73,467 3,101 1,418 387 4,906 78,373 Retail banking 1,518 13 4 17 34 1,552 Total consumer banking 74,985 3,114 1,422 404 4,940 79,925 Commercial Banking: Commercial and multifamily real estate 37,417 0 1 35 36 37,453 Commercial and industrial 56,942 61 55 165 281 57,223 Total commercial banking 94,359 61 56 200 317 94,676 Total loans (1) $ 302,305 $ 4,666 $ 2,511 $ 2,849 $ 10,026 $ 312,331 % of Total loans 96.79% 1.50% 0.80% 0.91% 3.21% 100.00% December 31, 2021 Delinquent Loans (Dollars in millions) Current 30-59 60-89 > 90 Days Total Total Credit Card: Domestic credit card $ 106,312 $ 773 $ 528 $ 1,110 $ 2,411 $ 108,723 International card businesses 5,836 77 50 86 213 6,049 Total credit card 112,148 850 578 1,196 2,624 114,772 Consumer Banking: Auto 72,221 2,385 933 240 3,558 75,779 Retail banking 1,807 35 7 18 60 1,867 Total consumer banking 74,028 2,420 940 258 3,618 77,646 December 31, 2021 Delinquent Loans (Dollars in millions) Current 30-59 60-89 > 90 Days Total Total Commercial Banking: Commercial and multifamily real estate 35,100 92 35 35 162 35,262 Commercial and industrial 49,379 139 103 39 281 49,660 Total commercial banking 84,479 231 138 74 443 84,922 Total loans (1) $ 270,655 $ 3,501 $ 1,656 $ 1,528 $ 6,685 $ 277,340 % of Total loans 97.59% 1.26% 0.60% 0.55% 2.41% 100.00% __________ (1) Loans include unamortized premiums, discounts, and deferred fees and costs totaling $1.4 billion as of both December 31, 2022 and 2021. The following table presents our loans held for investment that are 90 days or more past due that continue to accrue interest, loans that are classified as nonperforming and loans that are classified as nonperforming without an allowance as of December 31, 2022 and 2021. Nonperforming loans generally include loans that have been placed on nonaccrual status. Table 3.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans December 31, 2022 December 31, 2021 (Dollars in millions) > 90 Days and Accruing Nonperforming Loans (1) Nonperforming > 90 Days and Accruing Nonperforming Loans (1) Nonperforming Credit Card: Domestic credit card $ 2,135 N/A $ 0 $ 1,110 N/A $ 0 International card businesses 105 $ 9 0 82 $ 10 0 Total credit card 2,240 9 0 1,192 10 0 Consumer Banking: Auto 0 595 0 0 344 0 Retail banking 0 39 8 0 47 4 Total consumer banking 0 634 8 0 391 4 Commercial Banking: Commercial and multifamily real estate 0 271 246 3 383 268 Commercial and industrial 0 430 294 0 316 257 Total commercial banking 0 701 540 3 699 525 Total $ 2,240 $ 1,344 $ 548 $ 1,195 $ 1,100 $ 529 % of Total loans held for investment 0.72 % 0.43 % 0.18 % 0.43 % 0.40 % 0.19 % __________ (1) We recognized interest income for loans classified as nonperforming of $66 million and $43 million for the years ended December 31, 2022 and 2021 Credit Quality Indicators We closely monitor economic conditions and loan performance trends to assess and manage our exposure to credit risk. We discuss these risks and our credit quality indicator for each portfolio segment below. Credit Card Our credit card loan portfolio is highly diversified across millions of accounts and numerous geographies without significant individual exposure. We therefore generally manage credit risk based on portfolios with common risk characteristics. The risk in our credit card loan portfolio correlates to broad economic trends, such as unemployment rates and the U.S. Real Gross Domestic Product (“GDP”) Rate, as well as consumers’ financial condition, all of which can have a material effect on credit performance. The key indicator we assess in monitoring the credit quality and risk of our credit card loan portfolio is delinquency trends, including an analysis of loan migration between delinquency categories over time. The table below presents our credit card portfolio by delinquency status as of December 31, 2022 and 2021. Table 3.3: Credit Card Delinquency Status December 31, 2022 December 31, 2021 (Dollars in millions) Revolving Loans Revolving Loans Converted to Term Total Revolving Loans Revolving Loans Converted to Term Total Credit Card: Domestic credit card: Current $ 126,811 $ 255 $ 127,066 $ 105,985 $ 327 $ 106,312 30-59 days 1,388 17 1,405 760 13 773 60-89 days 964 11 975 519 9 528 Greater than 90 days 2,121 14 2,135 1,100 10 1,110 Total domestic credit card 131,284 297 131,581 108,364 359 108,723 International card businesses: Current 5,866 29 5,895 5,795 41 5,836 30-59 days 83 3 86 73 4 77 60-89 days 55 3 58 47 3 50 Greater than 90 days 106 4 110 82 4 86 Total international card businesses 6,110 39 6,149 5,997 52 6,049 Total credit card $ 137,394 $ 336 $ 137,730 $ 114,361 $ 411 $ 114,772 Consumer Banking Our consumer banking loan portfolio consists of auto and retail banking loans. Similar to our credit card loan portfolio, the risk in our consumer banking loan portfolio correlates to broad economic trends as well as consumers’ financial condition, all of which can have a material effect on credit performance. The key indicator we monitor when assessing the credit quality and risk of our auto loan portfolio is borrower credit scores as they measure the creditworthiness of borrowers. Delinquency trends are the key indicator we assess in monitoring the credit quality and risk of our retail banking loan portfolio. The table below presents our consumer banking portfolio of loans held for investment by credit quality indicator as of December 31, 2022 and 2021. We present our auto loan portfolio by FICO scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming. Table 3.4: Consumer Banking Portfolio by Credit Quality Indicator December 31, 2022 Term Loans by Vintage Year (Dollars in millions) 2022 2021 2020 2019 2018 Prior Total Term Loans Revolving Loans Revolving Loans Converted to Term Total Auto — At origination FICO scores: (1) Greater than 660 $ 17,872 $ 14,246 $ 5,354 $ 2,595 $ 1,032 $ 328 $ 41,427 $ 0 $ 0 $ 41,427 621-660 6,212 5,060 2,257 1,167 513 185 15,394 0 0 15,394 620 or below 7,717 6,501 3,898 2,144 914 378 21,552 0 0 21,552 Total auto 31,801 25,807 11,509 5,906 2,459 891 78,373 0 0 78,373 Retail banking—Delinquency status: Current 166 128 82 133 127 470 1,106 408 4 1,518 30-59 days 2 1 0 0 0 2 5 8 0 13 60-89 days 0 1 0 0 0 1 2 2 0 4 Greater than 90 days 0 0 0 0 3 8 11 4 2 17 Total retail banking 168 130 82 133 130 481 1,124 422 6 1,552 Total consumer banking $ 31,969 $ 25,937 $ 11,591 $ 6,039 $ 2,589 $ 1,372 $ 79,497 $ 422 $ 6 $ 79,925 December 31, 2021 Term Loans by Vintage Year (Dollars in millions) 2021 2020 2019 2018 2017 Prior Total Term Loans Revolving Loans Revolving Loans Converted to Term Total Auto — At origination FICO scores: (1) Greater than 660 $ 20,758 $ 8,630 $ 4,739 $ 2,394 $ 1,153 $ 301 $ 37,975 $ 0 $ 0 $ 37,975 621-660 7,456 3,721 2,109 1,084 537 157 15,064 0 0 15,064 620 or below 9,522 6,336 3,767 1,840 949 326 22,740 0 0 22,740 Total auto 37,736 18,687 10,615 5,318 2,639 784 75,779 0 0 75,779 Retail banking—Delinquency status: Current 285 171 172 161 176 491 1,456 345 6 1,807 30-59 days 0 2 2 7 0 1 12 23 0 35 60-89 days 0 4 0 0 0 2 6 1 0 7 Greater than 90 days 0 1 0 1 1 9 12 4 2 18 Total retail banking 285 178 174 169 177 503 1,486 373 8 1,867 December 31, 2021 Term Loans by Vintage Year (Dollars in millions) 2021 2020 2019 2018 2017 Prior Total Term Loans Revolving Loans Revolving Loans Converted to Term Total Total consumer banking $ 38,021 $ 18,865 $ 10,789 $ 5,487 $ 2,816 $ 1,287 $ 77,265 $ 373 $ 8 $ 77,646 __________ (1) Amounts represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category. Commercial Banking The key credit quality indicator for our commercial loan portfolios is our internal risk ratings. We assign internal risk ratings to loans based on relevant information about the ability of the borrowers to repay their debt. In determining the risk rating of a particular loan, some of the factors considered are the borrower’s current financial condition, historical and projected future credit performance, prospects for support from financially responsible guarantors, the estimated realizable value of any collateral and current economic trends. The scale based on our internal risk rating system is as follows: • Noncriticized: Loans that have not been designated as criticized, frequently referred to as “pass” loans. • Criticized performing: Loans in which the financial condition of the obligor is stressed, affecting earnings, cash flows or collateral values. The borrower currently has adequate capacity to meet near-term obligations; however, the stress, left unabated, may result in deterioration of the repayment prospects at some future date. • Criticized nonperforming: Loans that are not adequately protected by the current net worth and paying capacity of the obligor or the collateral pledged, if any. Loans classified as criticized nonperforming have a well-defined weakness, or weaknesses, which jeopardize the full repayment of the debt. These loans are characterized by the distinct possibility that we will sustain a credit loss if the deficiencies are not corrected and are generally placed on nonaccrual status. We use our internal risk rating system for regulatory reporting, determining the frequency of credit exposure reviews, and evaluating and determining the allowance for credit losses. Generally, loans that are designated as criticized performing and criticized nonperforming are reviewed quarterly by management to determine if they are appropriately classified/rated and whether any impairment exists. Noncriticized loans are also generally reviewed, at least annually, to determine the appropriate risk rating. In addition, we evaluate the risk rating during the renewal process of any loan or if a loan becomes past due. The following table presents our commercial banking portfolio of loans held for investment by internal risk ratings as of December 31, 2022 and 2021. The internal risk rating status includes all past due loans, both performing and nonperforming. Table 3.5: Commercial Banking Portfolio by Internal Risk Ratings December 31, 2022 Term Loans by Vintage Year (Dollars in millions) 2022 2021 2020 2019 2018 Prior Total Term Loans Revolving Loans Revolving Loans Converted to Term Total Internal risk rating: (1) Commercial and multifamily real estate Noncriticized $ 9,527 $ 4,086 $ 1,161 $ 1,671 $ 1,280 $ 2,898 $ 20,623 $ 13,254 $ 25 $ 33,902 Criticized performing 814 376 202 412 302 1,061 3,167 113 0 3,280 Criticized nonperforming 101 22 0 13 19 116 271 0 0 271 Total commercial and multifamily real estate 10,442 4,484 1,363 2,096 1,601 4,075 24,061 13,367 25 37,453 Commercial and industrial Noncriticized 22,105 6,031 2,934 1,809 973 2,658 36,510 17,187 21 53,718 Criticized performing 992 560 156 160 167 76 2,111 964 0 3,075 Criticized nonperforming 196 21 5 87 40 5 354 76 0 430 Total commercial and industrial 23,293 6,612 3,095 2,056 1,180 2,739 38,975 18,227 21 57,223 Total commercial banking $ 33,735 $ 11,096 $ 4,458 $ 4,152 $ 2,781 $ 6,814 $ 63,036 $ 31,594 $ 46 $ 94,676 December 31, 2021 Term Loans by Vintage Year (Dollars in millions) 2021 2020 2019 2018 2017 Prior Total Term Loans Revolving Loans Revolving Loans Converted to Term Total Internal risk rating: (1) Commercial and multifamily real estate Noncriticized $ 6,590 $ 2,924 $ 3,393 $ 2,401 $ 793 $ 3,538 $ 19,639 $ 12,286 $ 0 $ 31,925 Criticized performing 248 195 329 317 261 1,478 2,828 101 25 2,954 Criticized nonperforming 0 0 88 20 9 266 383 0 0 383 Total commercial and multifamily real estate 6,838 3,119 3,810 2,738 1,063 5,282 22,850 12,387 25 35,262 Commercial and industrial Noncriticized 12,662 7,039 5,506 2,750 1,730 3,033 32,720 14,310 59 47,089 Criticized performing 279 188 838 207 120 167 1,799 456 0 2,255 Criticized nonperforming 32 52 85 93 6 10 278 38 0 316 Total commercial and industrial 12,973 7,279 6,429 3,050 1,856 3,210 34,797 14,804 59 49,660 Total commercial banking $ 19,811 $ 10,398 $ 10,239 $ 5,788 $ 2,919 $ 8,492 $ 57,647 $ 27,191 $ 84 $ 84,922 __________ (1) Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities. Troubled Debt Restructurings As part of our loss mitigation efforts, we may provide short-term (one to twelve months) or long-term (greater than twelve months) modifications to a borrower experiencing financial difficulty to improve long-term collectability of the loan and to avoid the need for repossession or foreclosure of collateral. We consider the impact of all loan modifications, whether or not that modification is classified as a troubled debt restructuring (“TDR”), when estimating the credit quality of our loan portfolio and establishing allowance levels. For our Commercial Banking customers, loan modifications are also considered in the assignment of an internal risk rating. Additional guidance issued by the Federal Banking Agencies and contained in the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) provided banking organizations with TDR relief for loan modifications to certain qualifying borrowers impacted by the Coronavirus Disease of 2019 (“COVID-19”) pandemic. The guidance in the CARES Act expired on January 1, 2022, at which time we also concurrently ceased applying the additional guidance issued by the Federal Banking Agencies. We adopted Accounting Standard Update (“ASU”) No. 2022-02 as of January 1, 2023, which eliminates the accounting guidance for TDRs. Total recorded TDRs were $2.7 billion and $1.6 billion as of December 31, 2022 and 2021, respectively. TDRs classified as performing in our credit card and consumer banking loan portfolios totaled $1.5 billion and $1.1 billion as of December 31, 2022 and 2021, respectively. TDRs classified as performing in our commercial banking loan portfolio totaled $595 million and $192 million as of December 31, 2022 and 2021, respectively. Commitments to lend additional funds on loans modified in TDRs totaled $219 million and $168 million as of December 31, 2022 and 2021, respectively. The following tables present the major modification types, amortized cost amounts and financial effects of loans modified in a TDR during the years ended December 31, 2022, 2021 and 2020. Table 3.6: Troubled Debt Restructurings Year Ended December 31, 2022 Reduced Interest Rate Term Extension (Dollars in millions) Total Loans Modified (1) % of TDR Activity (2) Average Rate Reduction % of TDR Activity (2) Average Term Extension (Months) Credit Card: Domestic credit card $ 306 100 % 16.54 % N/A N/A International card businesses 127 100 27.42 N/A N/A Total credit card 433 100 19.73 N/A N/A Consumer Banking: Auto 1,070 57 8.53 97 % 4 Retail banking 7 N/A N/A 92 13 Total consumer banking 1,077 57 8.53 97 4 Commercial Banking: Commercial and multifamily real estate 385 8 0.28 84 13 Commercial and industrial 357 N/A N/A 64 13 Total commercial banking 742 4 0.28 74 13 Total $ 2,252 Year Ended December 31, 2021 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) Total Loans Modified (1) % of TDR Activity (2) Average Rate Reduction % of TDR Activity (2) Average Term Extension (Months) % of (2) Gross Credit Card: Domestic credit card $ 154 100 % 15.90 % N/A N/A N/A N/A International card businesses 123 100 27.70 N/A N/A N/A N/A Total credit card 277 100 21.15 N/A N/A N/A N/A Consumer Banking: Auto 371 43 8.72 93 % 4 0 % $ 1 Retail banking 3 13 2.94 30 42 N/A N/A Total consumer banking 374 42 8.70 93 4 0 1 Commercial Banking: Commercial and multifamily real estate 49 21 1.19 85 11 N/A N/A Commercial and industrial 112 N/A N/A 30 6 N/A N/A Total commercial banking 161 6 1.19 46 9 N/A N/A Total $ 812 Year Ended December 31, 2020 Reduced Interest Rate Term Extension Balance Reduction (Dollars in millions) Total Loans Modified (1) % of TDR Activity (2) Average Rate Reduction % of TDR Activity (2) Average Term Extension (Months) % of TDR Activity (2) Gross Balance Reduction Credit Card: Domestic credit card $ 243 100 % 15.94 % N/A N/A N/A N/A International card businesses 168 100 27.38 N/A N/A N/A N/A Total credit card 411 100 20.61 N/A N/A N/A N/A Consumer Banking: Auto 536 11 5.68 95 % 3 0 % $ 1 Retail banking 5 11 10.86 20 8 N/A N/A Total consumer banking 541 11 5.73 94 3 0 1 Commercial Banking: Commercial and multifamily real estate 98 N/A N/A 86 5 N/A N/A Commercial and industrial 439 4 0.14 52 21 4 7 Total commercial banking 537 3 0.14 58 17 3 7 Total $ 1,489 __________ (1) Represents the amortized cost of total loans modified in TDR at the end of the period in which they were modified. As not every modification type is included in the table above, the total percentage of TDR activity may not add up to 100%. Some loans may receive more than one type of modification. (2) Due to multiple modification types granted to some troubled borrowers, percentages may total more than 100% for certain loan types. Subsequent Defaults of Completed TDR Modifications The following table presents the type, number and amortized cost of loans modified in a TDR that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged off as of the end of the period presented or has been reclassified from accrual to nonaccrual status. Table 3.7: TDR—Subsequent Defaults Year Ended December 31, 2022 2021 2020 (Dollars in millions) Number of Contracts Amount Number of Contracts Amount Number of Contracts Amount Credit Card: Domestic credit card 37,029 $ 75 18,694 $ 35 32,639 $ 69 International card businesses 74,432 79 58,914 87 58,363 87 Total credit card 111,461 154 77,608 122 91,002 156 Consumer Banking: Auto 16,100 285 8,847 136 5,877 77 Retail banking 1 1 9 0 10 1 Total consumer banking 16,101 286 8,856 136 5,887 78 Commercial Banking: Commercial and multifamily real estate 2 27 1 50 1 50 Commercial and industrial 5 56 7 120 15 130 Total commercial banking 7 83 8 170 16 180 Total 127,569 $ 523 86,472 $ 428 96,905 $ 414 Loans Pledged We pledged Loans Held for Sale Our total loans held for sale was $203 million and $5.9 billion as of December 31, 2022 and 2021, respectively. We originated for sale $8.6 billion, $9.1 billion and $10.0 billion of commercial multifamily real estate loans in 2022, 2021 and 2020, respectively, and typically retain servicing rights upon the sale of these loans. Revolving Loans Converted to Term Loans |