Segment Information | 11. Segment Information We operate in three reportable geographic operating segments: North America; EMEA; and APAC. Our offerings in North America and select countries in EMEA and APAC include IT hardware, software and services. Our offerings in the remainder of our EMEA and APAC segments are largely software and select software-related services. Net sales by offering for North America, EMEA and APAC were as follows (in thousands): North America EMEA APAC Three Months Ended September 30, Three Months Ended September 30, Three Months Ended September 30, Sales Mix 2016 2015 2016 2015 2016 2015 Hardware $ 651,277 $ 641,245 $ 128,214 $ 134,690 $ 4,638 $ 3,502 Software 323,436 312,989 174,180 150,109 22,182 21,315 Services 76,620 68,198 9,338 8,836 2,831 1,311 $ 1,051,333 $ 1,022,432 $ 311,732 $ 293,635 $ 29,651 $ 26,128 North America EMEA APAC Nine Months Ended September 30, Nine Months Ended September 30, Nine Months Ended September 30, Sales Mix 2016 2015 2016 2015 2016 2015 Hardware $ 1,801,941 $ 1,734,060 $ 359,597 $ 402,084 $ 13,728 $ 9,079 Software 898,193 897,673 586,332 598,624 106,435 119,493 Services 214,341 192,058 30,871 28,395 6,494 4,439 $ 2,914,475 $ 2,823,791 $ 976,800 $ 1,029,103 $ 126,657 $ 133,011 All significant intercompany transactions are eliminated upon consolidation, and there are no differences between the accounting policies used to measure profit and loss for our segments or on a consolidated basis. Net sales are defined as net sales to external clients. None of our clients exceeded ten percent of consolidated net sales for the three or nine months ended September 30, 2016 or 2015. A portion of our operating segments’ selling and administrative expenses arise from shared services and infrastructure that we have historically provided to them in order to realize economies of scale and to use resources efficiently. These expenses, collectively identified as corporate charges, include senior management expenses, internal audit, legal, tax, insurance services, treasury and other corporate infrastructure expenses. Charges are allocated to our operating segments, and the allocations have been determined on a basis that we considered to be a reasonable reflection of the utilization of services provided to or benefits received by the operating segments. The following tables present our results of operations by reportable operating segment for the periods indicated (in thousands): Three Months Ended September 30, 2016 North America EMEA APAC Consolidated Net sales $ 1,051,333 $ 311,732 $ 29,651 $ 1,392,716 Costs of goods sold 914,515 273,424 22,969 1,210,908 Gross profit 136,818 38,308 6,682 181,808 Operating expenses: Selling and administrative expenses 100,420 37,893 6,300 144,613 Severance and restructuring expenses 643 145 — 788 Earnings from operations $ 35,755 $ 270 $ 382 $ 36,407 Three Months Ended September 30, 2015 North America EMEA APAC Consolidated Net sales $ 1,022,432 $ 293,635 $ 26,128 $ 1,342,195 Costs of goods sold 886,434 252,686 20,824 1,159,944 Gross profit 135,998 40,949 5,304 182,251 Operating expenses: Selling and administrative expenses 103,793 39,721 5,282 148,796 Severance and restructuring expenses 618 199 — 817 Earnings from operations $ 31,587 $ 1,029 $ 22 $ 32,638 Nine Months Ended September 30, 2016 North America EMEA APAC Consolidated Net sales $ 2,914,475 $ 976,800 $ 126,657 $ 4,017,932 Costs of goods sold 2,522,546 839,990 103,263 3,465,799 Gross profit 391,929 136,810 23,394 552,133 Operating expenses: Selling and administrative expenses 301,722 121,663 17,533 440,918 Severance and restructuring expenses 2,451 487 115 3,053 Earnings from operations $ 87,756 $ 14,660 $ 5,746 $ 108,162 Nine Months Ended September 30, 2015 North America EMEA APAC Consolidated Net sales $ 2,823,791 $ 1,029,103 $ 133,011 $ 3,985,905 Costs of goods sold 2,448,061 890,528 111,837 3,450,426 Gross profit 375,730 138,575 21,174 535,479 Operating expenses: Selling and administrative expenses 295,228 125,232 17,136 437,596 Severance and restructuring expenses 873 1,039 — 1,912 Earnings from operations $ 79,629 $ 12,304 $ 4,038 $ 95,971 The following is a summary of our total assets by reportable operating segment (in thousands): September 30, December 31, 2015 North America $ 2,041,614 $ 1,999,485 EMEA 412,456 543,146 APAC 101,648 114,973 Corporate assets and intercompany eliminations, net (638,915 ) (643,587 ) Total assets $ 1,916,803 $ 2,014,017 We recorded the following pre-tax amounts, by reportable operating segment, for depreciation and amortization in the accompanying consolidated financial statements (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2016 2015 2016 2015 North America $ 7,523 $ 7,555 $ 23,698 $ 22,743 EMEA 1,827 1,651 5,679 5,018 APAC 285 219 720 665 Total $ 9,635 $ 9,425 $ 30,097 $ 28,426 |