Segment Information | 9. Segment Information We operate in three reportable geographic operating segments: North America; EMEA; and APAC. Our offerings in North America and select countries in EMEA and APAC include IT hardware, software and services. Our offerings in the remainder of our EMEA and APAC segments are largely software and select software-related services. Net sales by offering for North America, EMEA and APAC were as follows (in thousands): North America EMEA APAC Three Months Ended March 31, Three Months Ended March 31, Three Months Ended March 31, Sales Mix 2017 2016 2017 2016 2017 2016 Hardware $ 710,933 $ 518,021 $ 138,877 $ 120,047 $ 4,082 $ 3,663 Software 295,895 243,368 180,194 174,048 27,017 33,531 Services 104,124 65,499 11,284 9,265 5,137 1,540 $ 1,110,952 $ 826,888 $ 330,355 $ 303,360 $ 36,236 $ 38,734 All significant intercompany transactions are eliminated upon consolidation, and there are no differences between the accounting policies used to measure profit and loss for our segments or on a consolidated basis. Net sales are defined as net sales to external clients. None of our clients exceeded ten percent of consolidated net sales for the three months ended March 31, 2017 or 2016. A portion of our operating segments’ selling and administrative expenses arise from shared services and infrastructure that we have historically provided to them in order to realize economies of scale and to use resources efficiently. These expenses, collectively identified as corporate charges, include senior management expenses, internal audit, legal, tax, insurance services, treasury and other corporate infrastructure expenses. Charges are allocated to our operating segments, and the allocations have been determined on a basis that we considered to be a reasonable reflection of the utilization of services provided to or benefits received by the operating segments. The following tables present our results of operations by reportable operating segment for the periods indicated (in thousands): Three Months Ended March 31, 2017 North America EMEA APAC Consolidated Net sales $ 1,110,952 $ 330,355 $ 36,236 $ 1,477,543 Costs of goods sold 952,651 287,809 28,856 1,269,316 Gross profit 158,301 42,546 7,380 208,227 Operating expenses: Selling and administrative expenses 131,010 40,143 6,479 177,632 Severance and restructuring expenses 1,104 3,530 61 4,695 Acquisition-related expenses 2,947 — — 2,947 Earnings (loss) from operations $ 23,240 $ (1,127 ) $ 840 $ 22,953 Three Months Ended March 31, 2016 North America EMEA APAC Consolidated Net sales $ 826,888 $ 303,360 $ 38,734 $ 1,168,982 Costs of goods sold 715,145 259,934 32,795 1,007,874 Gross profit 111,743 43,426 5,939 161,108 Operating expenses: Selling and administrative expenses 100,041 40,679 5,399 146,119 Severance and restructuring expenses 1,217 24 115 1,356 Earnings from operations $ 10,485 $ 2,723 $ 425 $ 13,633 The following is a summary of our total assets by reportable operating segment (in thousands): March 31, December 31, North America $ 2,251,927 $ 2,204,351 EMEA 514,357 562,293 APAC 137,175 119,778 Corporate assets and intercompany eliminations, net (512,760 ) (667,122 ) Total assets $ 2,390,699 $ 2,219,300 We recorded the following pre-tax Three Months Ended March 31, 2017 2016 Depreciation and amortization of property and equipment: North America $ 5,553 $ 5,617 EMEA 1,150 1,210 APAC 127 115 6,830 6,942 Amortization of intangible assets: North America 4,012 2,445 EMEA 12 692 APAC 199 101 4,223 3,238 Total $ 11,053 $ 10,180 |