Segment Information | 9. Segment Information We operate in three reportable geographic operating segments: North America; EMEA; and APAC. Our offerings in North America and select countries in EMEA and APAC include IT hardware, software and services. Our offerings in the remainder of our EMEA and APAC segments are largely software and select software-related services. Net sales by offering for North America, EMEA and APAC were as follows (in thousands): North America EMEA APAC Three Months Ended September 30, Three Months Ended September 30, Three Months Ended September 30, Sales Mix 2017 2016 2017 2016 2017 2016 Hardware $ 962,214 $ 651,277 $ 137,493 $ 128,214 $ 7,447 $ 4,638 Software 342,601 323,436 163,260 174,180 20,153 22,182 Services 106,264 76,620 11,441 9,338 7,100 2,831 $ 1,411,079 $ 1,051,333 $ 312,194 $ 311,732 $ 34,700 $ 29,651 North America EMEA APAC Nine Months Ended September 30, Nine Months Ended September 30, Nine Months Ended September 30, Sales Mix 2017 2016 2017 2016 2017 2016 Hardware $ 2,476,645 $ 1,801,941 $ 400,362 $ 359,597 $ 18,449 $ 13,728 Software 1,012,725 898,193 552,800 586,332 91,430 106,435 Services 313,973 214,341 35,447 30,871 17,717 6,494 $ 3,803,343 $ 2,914,475 $ 988,609 $ 976,800 $ 127,596 $ 126,657 All significant intercompany transactions are eliminated upon consolidation, and there are no differences between the accounting policies used to measure profit and loss for our segments or on a consolidated basis. Net sales are defined as net sales to external clients. None of our clients exceeded ten percent of consolidated net sales for the three or nine months ended September 30, 2017 or 2016. A portion of our operating segments’ selling and administrative expenses arise from shared services and infrastructure that we have historically provided to them in order to realize economies of scale and to use resources efficiently. These expenses, collectively identified as corporate charges, include senior management expenses, internal audit, legal, tax, insurance services, treasury and other corporate infrastructure expenses. Charges are allocated to our operating segments, and the allocations have been determined on a basis that we considered to be a reasonable reflection of the utilization of services provided to or benefits received by the operating segments. The following tables present our results of operations by reportable operating segment for the periods indicated (in thousands): Three Months Ended September 30, 2017 North America EMEA APAC Consolidated Net sales $ 1,411,079 $ 312,194 $ 34,700 $ 1,757,973 Costs of goods sold 1,235,058 270,576 26,258 1,531,892 Gross profit 176,021 41,618 8,442 226,081 Operating expenses: Selling and administrative expenses 132,853 39,948 7,589 180,390 Severance and restructuring expenses 398 53 43 494 Loss on sale of foreign entity — 3,646 — 3,646 Acquisition-related expenses — 106 — 106 Earnings (loss) from operations $ 42,770 $ (2,135 ) $ 810 $ 41,445 Three Months Ended September 30, 2016 North America EMEA APAC Consolidated Net sales $ 1,051,333 $ 311,732 $ 29,651 $ 1,392,716 Costs of goods sold 914,515 273,424 22,969 1,210,908 Gross profit 136,818 38,308 6,682 181,808 Operating expenses: Selling and administrative expenses 99,845 37,893 6,134 143,872 Severance and restructuring expenses 643 145 — 788 Acquisition-related expenses 575 — 166 741 Earnings from operations $ 35,755 $ 270 $ 382 $ 36,407 Nine Months Ended September 30, 2017 North America EMEA APAC Consolidated Net sales $ 3,803,343 $ 988,609 $ 127,596 $ 4,919,548 Costs of goods sold 3,286,235 848,712 98,914 4,233,861 Gross profit 517,108 139,897 28,682 685,687 Operating expenses: Selling and administrative expenses 395,423 121,863 21,488 538,774 Severance and restructuring expenses 2,045 4,062 104 6,211 Loss on sale of foreign entity — 3,646 — 3,646 Acquisition-related expenses 3,223 106 — 3,329 Earnings from operations $ 116,417 $ 10,220 $ 7,090 $ 133,727 Nine Months Ended September 30, 2016 North America EMEA APAC Consolidated Net sales $ 2,914,475 $ 976,800 $ 126,657 $ 4,017,932 Costs of goods sold 2,522,546 839,990 103,263 3,465,799 Gross profit 391,929 136,810 23,394 552,133 Operating expenses: Selling and administrative expenses 301,147 121,663 17,367 440,177 Severance and restructuring expenses 2,451 487 115 3,053 Acquisition-related expenses 575 — 166 741 Earnings from operations $ 87,756 $ 14,660 $ 5,746 $ 108,162 The following is a summary of our total assets by reportable operating segment (in thousands): September 30, December 31, 2016 North America $ 2,291,321 $ 2,204,351 EMEA 512,284 562,293 APAC 96,012 119,778 Corporate assets and intercompany eliminations, net (320,325 ) (667,122 ) Total assets $ 2,579,292 $ 2,219,300 We recorded the following pre-tax Three Months Ended Nine Months Ended September 30, 2017 2016 2017 2016 Depreciation and amortization of property and equipment: North America $ 5,276 $ 5,411 $ 15,380 $ 16,691 EMEA 1,287 1,300 3,662 3,753 APAC 138 111 388 341 6,701 6,822 19,430 20,785 Amortization of intangible assets: North America 4,012 2,112 12,036 7,007 EMEA — 527 12 1,926 APAC 198 174 595 379 4,210 2,813 12,643 9,312 Total $ 10,911 $ 9,635 $ 32,073 $ 30,097 |