Segment Information | 9. Segment Information We operate in three reportable geographic operating segments: North America; EMEA; and APAC. Our offerings in North America and certain countries in EMEA and APAC include IT hardware, software and services, including cloud solutions. Our offerings in the remainder of our EMEA and APAC segments are largely software and certain software-related services and cloud solutions. In the following table, revenue is disaggregated by our reportable operating segments, which are primarily defined by their related geographies, as well as by major product offering, by major client group and by recognition on either a gross basis as a principal in the arrangement, or on a net basis as an agent, for the three and six months ended June 30, 2021 and 2020 (in thousands): Three Months Ended June 30, 2021 North America EMEA APAC Consolidated Major Offerings Hardware $ 1,168,770 $ 170,406 $ 11,768 $ 1,350,944 Software 331,809 184,986 21,439 $ 538,234 Services 259,050 61,982 19,291 $ 340,323 $ 1,759,629 $ 417,374 $ 52,498 $ 2,229,501 Major Client Groups Large Enterprise / Corporate $ 1,219,953 $ 297,677 $ 25,663 $ 1,543,293 Commercial 362,744 17,166 16,110 396,020 Public Sector 176,932 102,531 10,725 290,188 $ 1,759,629 $ 417,374 $ 52,498 $ 2,229,501 Revenue Recognition based on acting as Principal or Agent in the Transaction Gross revenue recognition (Principal) $ 1,661,386 $ 380,325 $ 44,835 $ 2,086,546 Net revenue recognition (Agent) 98,243 37,049 7,663 142,955 $ 1,759,629 $ 417,374 $ 52,498 $ 2,229,501 Three Months Ended June 30, 2020 North America EMEA APAC Consolidated Major Offerings Hardware $ 1,023,970 $ 153,255 $ 6,834 $ 1,184,059 Software 286,202 186,781 15,891 488,874 Services 228,975 51,981 14,846 295,802 $ 1,539,147 $ 392,017 $ 37,571 $ 1,968,735 Major Client Groups Large Enterprise / Corporate $ 1,023,562 $ 273,147 $ 16,102 $ 1,312,811 Commercial 332,384 13,178 15,562 361,124 Public Sector 183,201 105,692 5,907 294,800 $ 1,539,147 $ 392,017 $ 37,571 $ 1,968,735 Revenue Recognition based on acting as Principal or Agent in the Transaction Gross revenue recognition (Principal) $ 1,451,922 $ 359,206 $ 31,063 $ 1,842,191 Net revenue recognition (Agent) 87,225 32,811 6,508 126,544 $ 1,539,147 $ 392,017 $ 37,571 $ 1,968,735 Six Months Ended June 30, 2021 North America EMEA APAC Consolidated Major Offerings Hardware $ 2,278,259 $ 366,377 $ 21,333 $ 2,665,969 Software 640,547 419,409 56,273 $ 1,116,229 Services 495,604 110,424 34,343 $ 640,371 $ 3,414,410 $ 896,210 $ 111,949 $ 4,422,569 Major Client Groups Large Enterprise / Corporate $ 2,391,381 $ 606,752 $ 44,739 $ 3,042,872 Commercial 706,789 37,699 28,777 773,265 Public Sector 316,240 251,759 38,433 606,432 $ 3,414,410 $ 896,210 $ 111,949 $ 4,422,569 Revenue Recognition based on acting as Principal or Agent in the Transaction Gross revenue recognition (Principal) $ 3,231,027 $ 831,302 $ 97,698 $ 4,160,027 Net revenue recognition (Agent) 183,383 64,908 14,251 262,542 $ 3,414,410 $ 896,210 $ 111,949 $ 4,422,569 Six Months Ended June 30, 2020 North America EMEA APAC Consolidated Major Offerings Hardware $ 2,152,456 $ 328,224 $ 14,580 $ 2,495,260 Software 591,365 387,863 46,761 1,025,989 Services 469,707 94,816 27,014 591,537 $ 3,213,528 $ 810,903 $ 88,355 $ 4,112,786 Major Client Groups Large Enterprise / Corporate $ 2,184,310 $ 565,435 $ 29,127 $ 2,778,872 Commercial 718,460 30,920 29,216 778,596 Public Sector 310,758 214,548 30,012 555,318 $ 3,213,528 $ 810,903 $ 88,355 $ 4,112,786 Revenue Recognition based on acting as Principal or Agent in the Transaction Gross revenue recognition (Principal) $ 3,052,436 $ 751,465 $ 76,817 $ 3,880,718 Net revenue recognition (Agent) 161,092 59,438 11,538 232,068 $ 3,213,528 $ 810,903 $ 88,355 $ 4,112,786 All significant intercompany transactions are eliminated upon consolidation, and there are no differences between the accounting policies used to measure profit and loss for our segments or on a consolidated basis. Net sales are defined as net sales to external clients. None of our clients exceeded ten percent of consolidated net sales for the three and six months ended June 30, 2021 or 2020. A portion of our operating segments’ selling and administrative expenses arise from shared services and infrastructure that we have historically provided to them in order to realize economies of scale and to use resources efficiently. These expenses, collectively identified as corporate charges, include senior management expenses, internal audit, legal, tax, insurance services, treasury and other corporate infrastructure expenses. Charges are allocated to our operating segments, and the allocations have been determined on a basis that we consider to be a reasonable reflection of the utilization of services provided to or benefits received by the operating segments. The following tables present our results of operations by reportable operating segment for the periods indicated (in thousands): Three Months Ended June 30, 2021 North America EMEA APAC Consolidated Net sales: Products $ 1,500,579 $ 355,392 $ 33,207 $ 1,889,178 Services 259,050 61,982 19,291 340,323 Total net sales 1,759,629 417,374 52,498 2,229,501 Costs of goods sold: Products 1,358,357 327,550 29,822 1,715,729 Services 122,375 16,295 8,419 147,089 Total costs of goods sold 1,480,732 343,845 38,241 1,862,818 Gross profit 278,897 73,529 14,257 366,683 Operating expenses: Selling and administrative expenses 213,900 53,957 9,230 277,087 Severance and restructuring expenses 878 240 9 1,127 Earnings from operations $ 64,119 $ 19,332 $ 5,018 $ 88,469 Three Months Ended June 30, 2020 North America EMEA APAC Consolidated Net sales: Products $ 1,310,172 $ 340,036 $ 22,725 $ 1,672,933 Services 228,975 51,981 14,846 295,802 Total net sales 1,539,147 392,017 37,571 1,968,735 Costs of goods sold: Products 1,187,178 310,279 20,490 1,517,947 Services 107,073 13,558 5,768 126,399 Total costs of goods sold 1,294,251 323,837 26,258 1,644,346 Gross profit 244,896 68,180 11,313 324,389 Operating expenses: Selling and administrative expenses 187,313 48,177 7,090 242,580 Severance and restructuring expenses 4,904 2,093 13 7,010 Acquisition and integration related expenses 611 — — 611 Earnings from operations $ 52,068 $ 17,910 $ 4,210 $ 74,188 Six Months Ended June 30, 2021 North America EMEA APAC Consolidated Net sales: Products $ 2,918,806 $ 785,786 $ 77,606 $ 3,782,198 Services 495,604 110,424 34,343 640,371 Total net sales 3,414,410 896,210 111,949 4,422,569 Costs of goods sold: Products 2,642,233 723,734 71,020 3,436,987 Services 239,791 32,912 14,722 287,425 Total costs of goods sold 2,882,024 756,646 85,742 3,724,412 Gross profit 532,386 139,564 26,207 698,157 Operating expenses: Selling and administrative expenses 420,706 109,404 18,167 548,277 Severance and restructuring expenses (6,360 ) 738 9 (5,613 ) Earnings from operations $ 118,040 $ 29,422 $ 8,031 $ 155,493 Six Months Ended June 30, 2020 North America EMEA APAC Consolidated Net sales: Products $ 2,743,821 $ 716,087 $ 61,341 $ 3,521,249 Services 469,707 94,816 27,014 591,537 Total net sales 3,213,528 810,903 88,355 4,112,786 Costs of goods sold: Products 2,475,375 656,028 56,782 3,188,185 Services 236,329 27,921 10,626 274,876 Total costs of goods sold 2,711,704 683,949 67,408 3,463,061 Gross profit 501,824 126,954 20,947 649,725 Operating expenses: Selling and administrative expenses 398,516 98,421 14,506 511,443 Severance and restructuring expenses 7,026 2,099 29 9,154 Acquisition-related expenses 1,873 204 — 2,077 Earnings from operations $ 94,409 $ 26,230 $ 6,412 $ 127,051 The following is a summary of our total assets by reportable operating segment (in thousands): June 30, 2021 December 31, 2020 North America $ 4,786,742 $ 4,837,155 EMEA 975,626 735,771 APAC 163,587 155,761 Corporate assets and intercompany eliminations, net (1,258,908 ) (1,417,955 ) Total assets $ 4,667,047 $ 4,310,732 We recorded the following pre-tax amounts, by reportable operating segment, for depreciation and amortization in the accompanying consolidated financial statements (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Depreciation and amortization of property and equipment: North America $ 4,864 $ 5,826 $ 9,671 $ 11,652 EMEA 1,202 1,249 2,434 2,577 APAC 142 137 284 272 6,208 7,212 12,389 14,501 Amortization of intangible assets: North America 7,440 9,371 14,857 18,864 EMEA 501 534 997 1,040 APAC 127 109 255 218 8,068 10,014 16,109 20,122 Total $ 14,276 $ 17,226 $ 28,498 $ 34,623 |