Segment and Geographic Information | Segment and Geographic Information We operate in three reportable geographic operating segments: North America, EMEA, and APAC. Our offerings in North America and certain countries in EMEA and APAC include IT hardware, software and services, including cloud solutions. Our offerings in the remainder of our EMEA and APAC segments consist largely of software and certain software-related services and cloud solutions. Disaggregation of Revenue In the following table, revenue is disaggregated by our reportable operating segments, which are primarily defined by their related geographies, as well as by major product offering, by major client group and by recognition on either a gross basis as a principal in the arrangement, or on a net basis as an agent, for the years ended December 31, 2022, 2021 and 2020 (in thousands): Year Ended December 31, 2022 North America EMEA APAC Consolidated Major Offerings Hardware $ 5,738,586 $ 654,381 $ 57,928 $ 6,450,895 Software 1,552,715 857,516 86,661 2,496,892 Services 1,193,091 200,624 89,689 1,483,404 $ 8,484,392 $ 1,712,521 $ 234,278 $ 10,431,191 Major Client Groups Large Enterprise / Corporate $ 5,990,203 $ 1,249,286 $ 102,476 $ 7,341,965 Commercial 1,710,340 61,873 68,491 1,840,704 Public Sector 783,849 401,362 63,311 1,248,522 $ 8,484,392 $ 1,712,521 $ 234,278 $ 10,431,191 Revenue Recognition based on acting as Principal or Agent in the Transaction Gross revenue recognition (Principal) $ 8,035,218 $ 1,603,600 $ 199,788 $ 9,838,606 Net revenue recognition (Agent) 449,174 108,921 34,490 592,585 $ 8,484,392 $ 1,712,521 $ 234,278 $ 10,431,191 Year Ended December 31, 2021 North America EMEA APAC Consolidated Major Offerings Hardware $ 5,163,225 $ 676,815 $ 49,470 $ 5,889,510 Software 1,315,412 825,361 89,844 2,230,617 Services 1,041,686 201,875 72,425 1,315,986 $ 7,520,323 $ 1,704,051 $ 211,739 $ 9,436,113 Major Client Groups Large Enterprise / Corporate $ 5,356,915 $ 1,219,601 $ 93,796 $ 6,670,312 Commercial 1,495,311 65,728 61,627 1,622,666 Public Sector 668,097 418,722 56,316 1,143,135 $ 7,520,323 $ 1,704,051 $ 211,739 $ 9,436,113 Revenue Recognition based on acting as Principal or Agent in the Transaction Gross revenue recognition (Principal) $ 7,138,852 $ 1,591,156 $ 184,418 $ 8,914,426 Net revenue recognition (Agent) 381,471 112,895 27,321 521,687 $ 7,520,323 $ 1,704,051 $ 211,739 $ 9,436,113 Year Ended December 31, 2020 North America EMEA APAC Consolidated Major Offerings Hardware $ 4,418,295 $ 617,825 $ 31,953 $ 5,068,073 Software 1,260,757 760,562 82,763 2,104,082 Services 935,980 176,838 55,606 1,168,424 $ 6,615,032 $ 1,555,225 $ 170,322 $ 8,340,579 Major Client Groups Large Enterprise / Corporate $ 4,507,041 $ 1,101,557 $ 62,734 $ 5,671,332 Commercial 1,395,298 61,535 60,740 1,517,573 Public Sector 712,693 392,133 46,848 1,151,674 $ 6,615,032 $ 1,555,225 $ 170,322 $ 8,340,579 Revenue Recognition based on acting as Principal or Agent in the Transaction Gross revenue recognition (Principal) $ 6,284,948 $ 1,452,115 $ 146,770 $ 7,883,833 Net revenue recognition (Agent) 330,084 103,110 23,552 456,746 $ 6,615,032 $ 1,555,225 $ 170,322 $ 8,340,579 The method for determining what information regarding operating segments, products and services, geographic areas of operation and major clients to report is based upon the “management approach,” or the way that management organizes the operating segments within a company, for which separate financial information is evaluated regularly by the Chief Operating Decision Maker (“CODM”) in deciding how to allocate resources. Our CODM is our Chief Executive Officer. All significant intercompany transactions are eliminated upon consolidation, and there are no differences between the accounting policies used to measure profit and loss for our segments or on a consolidated basis. Net sales are defined as net sales to external clients. None of our clients exceeded ten percent of consolidated net sales in 2022, 2021 or 2020. A portion of our operating segments’ selling and administrative expenses arise from shared services and infrastructure that we have historically provided to them in order to realize economies of scale and to use resources efficiently. These expenses, collectively identified as corporate charges, include senior management expenses, internal audit, legal, tax, insurance services, treasury and other corporate infrastructure expenses. Charges are allocated to our operating segments, and the allocations have been determined on a basis that we considered to be a reasonable reflection of the utilization of services provided to or benefits received by the operating segments. The tables below present information about our reportable operating segments (in thousands): Year Ended December 31, 2022 North America EMEA APAC Consolidated Net sales: Products $ 7,291,301 $ 1,511,897 $ 144,589 $ 8,947,787 Services 1,193,091 200,624 89,689 1,483,404 Total net sales 8,484,392 1,712,521 234,278 10,431,191 Costs of goods sold: Products 6,583,090 1,395,869 132,293 8,111,252 Services 572,969 69,383 41,020 683,372 Total costs of goods sold 7,156,059 1,465,252 173,313 8,794,624 Gross profit 1,328,333 247,269 60,965 1,636,567 Operating expenses: Selling and administrative expenses 973,798 200,988 41,874 1,216,660 Severance and restructuring expenses 2,384 1,760 91 4,235 Acquisition and integration related expenses 1,715 257 — 1,972 Earnings from operations $ 350,436 $ 44,264 $ 19,000 $ 413,700 Year Ended December 31, 2021 North America EMEA APAC Consolidated Net sales: Products $ 6,478,637 $ 1,502,176 $ 139,314 $ 8,120,127 Services 1,041,686 201,875 72,425 1,315,986 Total net sales 7,520,323 1,704,051 211,739 9,436,113 Costs of goods sold: Products 5,874,551 1,380,221 126,136 7,380,908 Services 510,322 64,968 32,358 607,648 Total costs of goods sold 6,384,873 1,445,189 158,494 7,988,556 Gross profit 1,135,450 258,862 53,245 1,447,557 Operating expenses: Selling and administrative expenses 869,766 210,616 36,748 1,117,130 Severance and restructuring expenses (3,129) 1,328 167 (1,634) Acquisition and integration related expenses — — — — Earnings from operations $ 268,813 $ 46,918 $ 16,330 $ 332,061 Year Ended December 31, 2020 North America EMEA APAC Consolidated Net sales: Products $ 5,679,052 $ 1,378,387 $ 114,716 $ 7,172,155 Services 935,980 176,838 55,606 1,168,424 Total net sales 6,615,032 1,555,225 170,322 8,340,579 Costs of goods sold: Products 5,130,851 1,261,236 104,914 6,497,001 Services 462,793 57,943 22,900 543,636 Total costs of goods sold 5,593,644 1,319,179 127,814 7,040,637 Gross profit 1,021,388 236,046 42,508 1,299,942 Operating expenses: Selling and administrative expenses 790,913 192,485 30,367 1,013,765 Severance and restructuring expenses 9,273 2,989 132 12,394 Acquisition and integration related expenses 2,004 204 — 2,208 Earnings from operations $ 219,198 $ 40,368 $ 12,009 $ 271,575 The following table is a summary of our total assets by reportable operating segment (in thousands): December 31, 2022 2021 North America $ 5,219,480 $ 4,920,220 EMEA 939,327 828,456 APAC 153,232 148,737 Corporate assets and intercompany eliminations, net (1,199,458) (1,208,333) Total assets $ 5,112,581 $ 4,689,080 The following is a summary of our geographic net sales and long-lived assets, consisting of property and equipment, net (in thousands): United States United Kingdom Other Foreign Total 2022 Net sales $ 7,973,814 $ 838,943 $ 1,618,434 $ 10,431,191 Total long-lived assets $ 182,482 $ 4,601 $ 17,177 $ 204,260 2021 Net sales $ 7,046,742 $ 826,800 $ 1,562,571 $ 9,436,113 Total long-lived assets $ 144,777 $ 9,282 $ 22,204 $ 176,263 2020 Net sales $ 6,237,901 $ 805,401 $ 1,297,277 $ 8,340,579 Total long-lived assets $ 110,161 $ 11,042 $ 24,813 $ 146,016 Net sales by geographic area are presented by attributing net sales to external customers based on the domicile of the selling location. We recorded the following pre-tax amounts, by operating segment, for depreciation and amortization in the accompanying consolidated financial statements (in thousands): Years Ended December 31, 2022 2021 2020 Depreciation and amortization of property and equipment: North America $ 20,587 $ 18,532 $ 22,396 EMEA 2,538 4,256 5,073 APAC 597 588 556 23,722 23,376 28,025 Amortization of intangible assets: North America 30,735 29,576 34,990 EMEA 1,696 1,971 2,088 APAC 461 498 457 32,892 32,045 37,535 Total $ 56,614 $ 55,421 $ 65,560 |