Segment Information | Segment Information We operate in three reportable geographic operating segments: North America; EMEA; and APAC. Our offerings in North America and certain countries in EMEA and APAC include IT hardware, software and services, including cloud solutions. Our offerings in the remainder of our EMEA and APAC segments are largely software, certain software-related services and cloud solutions. In the following table, revenue is disaggregated by our reportable operating segments, which are primarily defined by their related geographies, as well as by major product offering, by major client group and by recognition on either a gross basis as a principal in the arrangement, or on a net basis as an agent, for the three and nine months ended September 30, 2023 and 2022 (in thousands): Three Months Ended September 30, 2023 North America EMEA APAC Consolidated Major Offerings Hardware $ 1,153,722 $ 136,567 $ 10,866 $ 1,301,155 Software 409,139 163,918 15,942 588,999 Services 298,011 53,911 24,210 376,132 $ 1,860,872 $ 354,396 $ 51,018 $ 2,266,286 Major Client Groups Large Enterprise / Corporate $ 1,311,849 $ 270,355 $ 21,388 $ 1,603,592 Commercial 342,585 4,340 18,867 365,792 Public Sector 206,438 79,701 10,763 296,902 $ 1,860,872 $ 354,396 $ 51,018 $ 2,266,286 Revenue Recognition based on acting as Principal or Agent in the Transaction Gross revenue recognition (Principal) $ 1,738,705 $ 330,505 $ 42,908 $ 2,112,118 Net revenue recognition (Agent) 122,167 23,891 8,110 154,168 $ 1,860,872 $ 354,396 $ 51,018 $ 2,266,286 Three Months Ended September 30, 2022 North America EMEA APAC Consolidated Major Offerings Hardware $ 1,404,207 $ 151,505 $ 16,563 $ 1,572,275 Software 396,921 184,361 15,640 596,922 Services 298,709 43,708 22,740 365,157 $ 2,099,837 $ 379,574 $ 54,943 $ 2,534,354 Major Client Groups Large Enterprise / Corporate $ 1,473,014 $ 295,565 $ 25,075 $ 1,793,654 Commercial 424,600 11,898 18,048 454,546 Public Sector 202,223 72,111 11,820 286,154 $ 2,099,837 $ 379,574 $ 54,943 $ 2,534,354 Revenue Recognition based on acting as Principal or Agent in the Transaction Gross revenue recognition (Principal) $ 1,990,277 $ 358,697 $ 46,763 $ 2,395,737 Net revenue recognition (Agent) 109,560 20,877 8,180 138,617 $ 2,099,837 $ 379,574 $ 54,943 $ 2,534,354 Nine Months Ended September 30, 2023 North America EMEA APAC Consolidated Major Offerings Hardware $ 3,474,488 $ 431,677 $ 34,108 $ 3,940,273 Software 1,221,263 574,539 67,333 1,863,135 Services 896,251 166,910 73,260 1,136,421 $ 5,592,002 $ 1,173,126 $ 174,701 $ 6,939,829 Major Client Groups Large Enterprise / Corporate $ 3,927,258 $ 868,937 $ 69,639 $ 4,865,834 Commercial 1,074,360 12,739 54,030 1,141,129 Public Sector 590,384 291,450 51,032 932,866 $ 5,592,002 $ 1,173,126 $ 174,701 $ 6,939,829 Revenue Recognition based on acting as Principal or Agent in the Transaction Gross revenue recognition (Principal) $ 5,231,815 $ 1,083,933 $ 147,422 $ 6,463,170 Net revenue recognition (Agent) 360,187 89,193 27,279 476,659 $ 5,592,002 $ 1,173,126 $ 174,701 $ 6,939,829 Nine Months Ended September 30, 2022 North America EMEA APAC Consolidated Major Offerings Hardware $ 4,415,000 $ 517,512 $ 44,467 $ 4,976,979 Software 1,115,475 669,760 66,512 1,851,747 Services 881,311 150,066 68,478 1,099,855 $ 6,411,786 $ 1,337,338 $ 179,457 $ 7,928,581 Major Client Groups Large Enterprise / Corporate $ 4,509,731 $ 955,858 $ 77,934 $ 5,543,523 Commercial 1,314,733 49,631 50,159 1,414,523 Public Sector 587,322 331,849 51,364 970,535 $ 6,411,786 $ 1,337,338 $ 179,457 $ 7,928,581 Revenue Recognition based on acting as Principal or Agent in the Transaction Gross revenue recognition (Principal) $ 6,087,854 $ 1,254,980 $ 152,708 $ 7,495,542 Net revenue recognition (Agent) 323,932 82,358 26,749 433,039 $ 6,411,786 $ 1,337,338 $ 179,457 $ 7,928,581 All significant intercompany transactions are eliminated upon consolidation, and there are no differences between the accounting policies used to measure profit and loss for our segments or on a consolidated basis. Net sales are defined as net sales to external clients. None of our clients exceeded ten percent of consolidated net sales for the three and nine months ended September 30, 2023 or 2022. A portion of our operating segments’ selling and administrative expenses arise from shared services and infrastructure that we have historically provided to them in order to realize economies of scale and to use resources efficiently. These expenses, collectively identified as corporate charges, include senior management expenses, internal audit, legal, tax, insurance services, treasury and other corporate infrastructure expenses. Charges are allocated to our operating segments, and the allocations have been determined on a basis that we consider to be a reasonable reflection of the utilization of services provided to or benefits received by the operating segments. The following tables present our results of operations by reportable operating segment for the periods indicated (in thousands): Three Months Ended September 30, 2023 North America EMEA APAC Consolidated Net sales: Products $ 1,562,861 $ 300,485 $ 26,808 $ 1,890,154 Services 298,011 53,911 24,210 376,132 Total net sales 1,860,872 354,396 51,018 2,266,286 Costs of goods sold: Products 1,401,472 272,083 23,988 1,697,543 Services 125,543 22,604 11,726 159,873 Total costs of goods sold 1,527,015 294,687 35,714 1,857,416 Gross profit 333,857 59,709 15,304 408,870 Operating expenses: Selling and administrative expenses 244,154 54,435 11,204 309,793 Severance and restructuring expenses 2,650 271 2 2,923 Acquisition and integration related expenses 970 3,322 — 4,292 Earnings from operations $ 86,083 $ 1,681 $ 4,098 $ 91,862 Three Months Ended September 30, 2022 North America EMEA APAC Consolidated Net sales: Products $ 1,801,128 $ 335,866 $ 32,203 $ 2,169,197 Services 298,709 43,708 22,740 365,157 Total net sales 2,099,837 379,574 54,943 2,534,354 Costs of goods sold: Products 1,618,297 309,218 29,164 1,956,679 Services 148,844 18,584 10,989 178,417 Total costs of goods sold 1,767,141 327,802 40,153 2,135,096 Gross profit 332,696 51,772 14,790 399,258 Operating expenses: Selling and administrative expenses 249,745 47,527 10,981 308,253 Severance and restructuring expenses 683 35 2 720 Acquisition and integration related expenses 6 — — 6 Earnings from operations $ 82,262 $ 4,210 $ 3,807 $ 90,279 Nine Months Ended September 30, 2023 North America EMEA APAC Consolidated Net sales: Products $ 4,695,751 $ 1,006,216 $ 101,441 $ 5,803,408 Services 896,251 166,910 73,260 1,136,421 Total net sales 5,592,002 1,173,126 174,701 6,939,829 Costs of goods sold: Products 4,206,071 920,956 92,693 5,219,720 Services 393,788 59,526 33,420 486,734 Total costs of goods sold 4,599,859 980,482 126,113 5,706,454 Gross profit 992,143 192,644 48,588 1,233,375 Operating expenses: Selling and administrative expenses 745,259 159,253 33,525 938,037 Severance and restructuring expenses 1,052 1,840 63 2,955 Acquisition and integration related expenses 1,127 3,322 — 4,449 Earnings from operations $ 244,705 $ 28,229 $ 15,000 $ 287,934 Nine Months Ended September 30, 2022 North America EMEA APAC Consolidated Net sales: Products $ 5,530,475 $ 1,187,272 $ 110,979 $ 6,828,726 Services 881,311 150,066 68,478 1,099,855 Total net sales 6,411,786 1,337,338 179,457 7,928,581 Costs of goods sold: Products 4,998,871 1,099,027 101,885 6,199,783 Services 429,869 52,222 30,699 512,790 Total costs of goods sold 5,428,740 1,151,249 132,584 6,712,573 Gross profit 983,046 186,089 46,873 1,216,008 Operating expenses: Selling and administrative expenses 728,833 151,225 31,836 911,894 Severance and restructuring expenses 1,472 1,310 2 2,784 Acquisition and integration related expenses 1,646 — — 1,646 Earnings from operations $ 251,095 $ 33,554 $ 15,035 $ 299,684 The following is a summary of our total assets by reportable operating segment (in thousands): September 30, December 31, North America $ 5,345,620 $ 5,219,480 EMEA 894,489 939,327 APAC 151,290 153,232 Corporate assets and intercompany eliminations, net (1,313,183) (1,199,458) Total assets $ 5,078,216 $ 5,112,581 We recorded the following pre-tax amounts, by reportable operating segment, for depreciation and amortization in the accompanying consolidated financial statements (in thousands): Three Months Ended Nine Months Ended 2023 2022 2023 2022 Depreciation and amortization of property and equipment: North America $ 6,064 $ 5,769 $ 17,207 $ 14,918 EMEA 726 531 1,925 2,006 APAC 112 149 323 465 6,902 6,449 19,455 17,389 Amortization of intangible assets: North America 7,718 8,468 23,269 23,172 EMEA 822 404 1,642 1,291 APAC 108 114 332 352 8,648 8,986 25,243 24,815 Total $ 15,550 $ 15,435 $ 44,698 $ 42,204 |