Segment Information | Segment Information The Company reports financial performance based on its operating segments, Banks, Merchants, and Billers, and analyzes Segment Adjusted EBITDA as a measure of segment profitability. The Company’s Chief Executive Officer is also the chief operating decision maker ("CODM"). The CODM, together with other senior management personnel, focus their review on consolidated financial information and the allocation of resources based on operating results, including revenues and Segment Adjusted EBITDA, for each segment, separate from Corporate operations. No operating segments have been aggregated to form the reportable segments. Banks. ACI provides payment solutions to large and mid-size banks globally for retail banking, real time, digital, and other payment services. These solutions transform banks’ complex payment environments to speed time to market, reduce costs, and deliver a consistent experience to customers across channels while enabling them to prevent and rapidly react to fraudulent activity. In addition, they enable banks to meet the requirements of different real-time payments schemes and to quickly create differentiated products to meet consumer, business, and merchant demands. Merchants. ACI’s support of merchants globally includes Tier 1 and Tier 2 merchants, online-only merchants and the payment service providers, independent selling organizations, value-added resellers, and acquirers who service them. These customers operate in a variety of verticals, including general merchandise, grocery, hospitality, dining, transportation, and others. The Company's solutions provide merchants with a secure, omni-channel payments platform that gives them independence from third-party payment providers. They also offer secure solutions to online-only merchants that provide consumers with a convenient and seamless way to shop. Billers. Within the billers segment, ACI provides electronic bill presentment and payment (“EBPP”) services to companies operating in the consumer finance, insurance, healthcare, higher education, utility, government, and mortgage categories. The solutions enable these customers to support a wide range of payment options and provide a convenient consumer payments experience that drives consumer loyalty and increases revenue. Revenue is attributed to the reportable segments based upon the customer. Expenses are attributed to the reportable segments in one of three methods: (1) direct costs of the segment, (2) labor costs that can be attributed based upon time tracking for individual projects, or (3) costs that are allocated. Allocated costs are generally marketing and sales related activities. Segment Adjusted EBITDA is the measure reported to the CODM for purposes of making decisions on allocating resources and assessing the performance of the Company’s segments, and, therefore, Segment Adjusted EBITDA is presented in conformity with ASC 280, Segment Reporting. Segment Adjusted EBITDA is defined as earnings (loss) from operations before interest, income tax expense (benefit), depreciation and amortization (“EBITDA”) adjusted to exclude net other income (expense). Corporate and unallocated expenses includes global facilities and information technology costs and long-term product roadmap expenses in addition to corporate overhead costs that are not allocated to reportable segments. The overhead costs relate to human resources, finance, legal, accounting, and merger and acquisition activity. These costs along with depreciation and amortization and stock-based compensation are not considered when management evaluates segment performance. The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands): Three Months Ended March 31, 2022 2021 Revenue Banks $ 132,198 $ 95,917 Merchants 41,002 38,670 Billers 149,880 150,599 Total revenue $ 323,080 $ 285,186 Segment Adjusted EBITDA Banks $ 64,714 $ 37,195 Merchants 14,713 14,725 Billers 26,357 34,021 Depreciation and amortization (31,489) (33,583) Stock-based compensation expense (7,958) (6,703) Corporate and unallocated expenses (38,671) (41,965) Interest, net (7,735) (8,621) Other, net 2,250 (1,382) Income (loss) before income taxes $ 22,181 $ (6,313) Assets are not allocated to segments, and the Company’s CODM does not evaluate operating segments using discrete asset information. The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands): Three Months Ended March 31, 2022 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 149,880 $ 149,880 Digital Business Banking 13,488 — — 13,488 Merchant Payments — 41,002 — 41,002 Fraud Management 7,777 — — 7,777 Real-Time Payments 21,927 — — 21,927 Issuing and Acquiring 89,006 — — 89,006 Total $ 132,198 $ 41,002 $ 149,880 $ 323,080 Three Months Ended March 31, 2021 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 150,599 $ 150,599 Digital Business Banking 15,092 — — 15,092 Merchant Payments — 38,670 — 38,670 Fraud Management 6,224 — — 6,224 Real-Time Payments 13,185 — — 13,185 Issuing and Acquiring 61,416 — — 61,416 Total $ 95,917 $ 38,670 $ 150,599 $ 285,186 Three Months Ended March 31, 2022 2021 Banks Software as a service and platform as a service $ 13,952 $ 14,278 License 54,439 18,018 Maintenance 47,343 48,031 Services 16,464 15,590 Total $ 132,198 $ 95,917 Merchants Software as a service and platform as a service $ 30,767 $ 31,043 License 5,846 3,090 Maintenance 4,038 4,252 Services 351 285 Total $ 41,002 $ 38,670 Billers Software as a service and platform as a service $ 149,843 $ 150,425 License — 94 Maintenance 37 80 Services — — Total $ 149,880 $ 150,599 The following is the Company's revenue by geographic location for the periods indicated (in thousands): Three Months Ended March 31, 2022 2021 Revenue United States $ 199,315 $ 191,977 Other 123,765 93,209 Total $ 323,080 $ 285,186 The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands): March 31, 2022 December 31, 2021 Long-lived Assets United States $ 1,401,232 $ 1,425,391 Other 748,243 745,138 Total $ 2,149,475 $ 2,170,529 No single customer accounted for more than 10% of the Company’s consolidated revenues during the three months ended March 31, 2022 and 2021. No other country outside the United States accounted for more than 10% of the Company's consolidated revenues during the three months ended March 31, 2022 and 2021. |