Segment Information | Segment Information The Company reports financial performance based on its operating segments, Banks, Merchants, and Billers, and analyzes Segment Adjusted EBITDA as a measure of segment profitability. The Company’s Chief Executive Officer is also the chief operating decision maker ("CODM"). The CODM, together with other senior management personnel, focus their review on consolidated financial information and the allocation of resources based on operating results, including revenues and Segment Adjusted EBITDA, for each segment, separate from Corporate operations. No operating segments have been aggregated to form the reportable segments. Banks. ACI provides payment solutions to large and mid-size banks globally for retail banking, real time, digital, and other payment services. These solutions transform banks’ complex payment environments to speed time to market, reduce costs, and deliver a consistent experience to customers across channels while enabling them to prevent and rapidly react to fraudulent activity. In addition, they enable banks to meet the requirements of different real-time payments schemes and to quickly create differentiated products to meet consumer, business, and merchant demands. Merchants. ACI’s support of merchants globally includes Tier 1 and Tier 2 merchants, online-only merchants and the payment service providers, independent selling organizations, value-added resellers, and acquirers who service them. These customers operate in a variety of verticals, including general merchandise, grocery, hospitality, dining, transportation, and others. The Company's solutions provide merchants with a secure, omni-channel payments platform that gives them independence from third-party payment providers. They also offer secure solutions to online-only merchants that provide consumers with a convenient and seamless way to shop. Billers. Within the billers segment, ACI provides electronic bill presentment and payment (“EBPP”) services to companies operating in the consumer finance, insurance, healthcare, higher education, utility, government, and mortgage categories. The solutions enable these customers to support a wide range of payment options and provide a convenient consumer payments experience that drives consumer loyalty and increases revenue. Revenue is attributed to the reportable segments based upon the customer. Expenses are attributed to the reportable segments in one of three methods: (1) direct costs of the segment, (2) labor costs that can be attributed based upon time tracking for individual projects, or (3) costs that are allocated. Allocated costs are generally marketing and sales related activities. Segment Adjusted EBITDA is the measure reported to the CODM for purposes of making decisions on allocating resources and assessing the performance of the Company’s segments, and, therefore, Segment Adjusted EBITDA is presented in conformity with ASC 280, Segment Reporting. Segment Adjusted EBITDA is defined as earnings (loss) from operations before interest, income tax expense (benefit), depreciation and amortization (“EBITDA”) adjusted to exclude net other income (expense). Corporate and unallocated expenses includes global facilities and information technology costs and long-term product roadmap expenses in addition to corporate overhead costs that are not allocated to reportable segments. The overhead costs relate to human resources, finance, legal, accounting, and merger and acquisition activity. These costs along with depreciation and amortization and stock-based compensation are not considered when management evaluates segment performance. The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2022 2021 2022 2021 Revenue Banks $ 141,946 $ 114,051 $ 274,144 $ 209,968 Merchants 36,534 37,424 77,536 76,094 Billers 161,945 150,194 311,825 300,793 Total revenue $ 340,425 $ 301,669 $ 663,505 $ 586,855 Segment Adjusted EBITDA Banks $ 70,160 $ 54,465 $ 134,874 $ 91,660 Merchants 7,749 13,041 22,462 27,766 Billers 28,324 34,603 54,681 68,624 Depreciation and amortization (32,240) (33,403) (63,729) (66,986) Stock-based compensation expense (6,800) (7,720) (14,758) (14,423) Corporate and unallocated expenses (42,736) (45,562) (81,407) (87,527) Interest, net (8,733) (8,395) (16,468) (17,016) Other, net 2,006 1,434 4,256 52 Income before income taxes $ 17,730 $ 8,463 $ 39,911 $ 2,150 Assets are not allocated to segments, and the Company’s CODM does not evaluate operating segments using discrete asset information. The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands): Three Months Ended June 30, 2022 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 161,945 $ 161,945 Digital Business Banking 12,097 — — 12,097 Merchant Payments — 36,534 — 36,534 Fraud Management 7,552 — — 7,552 Real-Time Payments 24,212 — — 24,212 Issuing and Acquiring 98,085 — — 98,085 Total $ 141,946 $ 36,534 $ 161,945 $ 340,425 Three Months Ended June 30, 2021 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 150,194 $ 150,194 Digital Business Banking 15,700 — — 15,700 Merchant Payments — 37,424 — 37,424 Fraud Management 10,457 — — 10,457 Real-Time Payments 17,711 — — 17,711 Issuing and Acquiring 70,183 — — 70,183 Total $ 114,051 $ 37,424 $ 150,194 $ 301,669 Six Months Ended June 30, 2022 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 311,825 $ 311,825 Digital Business Banking 25,585 — — 25,585 Merchant Payments — 77,536 — 77,536 Fraud Management 15,329 — — 15,329 Real-Time Payments 46,139 — — 46,139 Issuing and Acquiring 187,091 — — 187,091 Total $ 274,144 $ 77,536 $ 311,825 $ 663,505 Six Months Ended June 30, 2021 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 300,793 $ 300,793 Digital Business Banking 30,792 — — 30,792 Merchant Payments — 76,094 — 76,094 Fraud Management 16,681 — — 16,681 Real-Time Payments 30,896 — — 30,896 Issuing and Acquiring 131,599 — — 131,599 Total $ 209,968 $ 76,094 $ 300,793 $ 586,855 Three Months Ended June 30, Six Months Ended June 30, 2022 2021 2022 2021 Banks Software as a service and platform as a service $ 13,985 $ 14,482 $ 27,937 $ 28,761 License 62,942 33,913 117,381 51,931 Maintenance 46,744 49,132 94,087 97,262 Services 18,275 16,524 34,739 32,014 Total $ 141,946 $ 114,051 $ 274,144 $ 209,968 Merchants Software as a service and platform as a service $ 31,058 $ 31,732 $ 61,825 $ 62,775 License 1,372 814 7,218 3,904 Maintenance 3,808 3,943 7,846 8,095 Services 296 935 647 1,320 Total $ 36,534 $ 37,424 $ 77,536 $ 76,094 Billers Software as a service and platform as a service $ 161,935 $ 150,114 $ 311,778 $ 300,538 License — — — 94 Maintenance 10 80 47 161 Services — — — — Total $ 161,945 $ 150,194 $ 311,825 $ 300,793 The following is the Company's revenue by geographic location for the periods indicated (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2022 2021 2022 2021 Revenue United States $ 209,459 $ 195,830 $ 408,774 $ 387,807 Other 130,966 105,839 254,731 199,048 Total $ 340,425 $ 301,669 $ 663,505 $ 586,855 The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands): June 30, 2022 December 31, 2021 Long-lived Assets United States $ 1,382,374 $ 1,425,391 Other 736,607 745,138 Total $ 2,118,981 $ 2,170,529 No single customer accounted for more than 10% of the Company’s consolidated revenues during the three and six months ended June 30, 2022 and 2021. No other country outside the United States accounted for more than 10% of the Company's consolidated revenues during the six months ended June 30, 2022 and 2021. |