ACI Worldwide (ACIW) 10-Q 1 Aug 24 2024 Q2 Quarterly report Financial data

Cover Page

Cover Page - shares	6 Months Ended
	Jun. 30, 2024	Jul. 30, 2024
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Jun. 30, 2024
Document Transition Report	false
Entity File Number	0-25346
Entity Registrant Name	ACI WORLDWIDE, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	47-0772104
Entity Address, Address Line One	6060 Coventry Drive
Entity Address, City or Town	Elkhorn,
Entity Address, State or Province	NE
Entity Address, Postal Zip Code	68022
City Area Code	402
Local Phone Number	390-7600
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		104,657,257
Title of 12(b) Security	Common Stock, $0.005 par value
Trading Symbol	ACIW
Security Exchange Name	NASDAQ
Amendment Flag	false
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	Q2
Entity Central Index Key	0000935036
Current Fiscal Year End Date	--12-31

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Current assets
Cash and cash equivalents	$ 156,983	$ 164,239
Receivables, net of allowances of $1,307 and $4,295, respectively	369,171	452,337
Settlement assets	792,745	723,039
Prepaid expenses	30,485	31,479
Other current assets	31,826	35,551
Total current assets	1,381,210	1,406,645
Noncurrent assets
Accrued receivables, net	290,348	313,983
Property and equipment, net	34,943	37,856
Operating lease right-of-use assets	31,119	34,338
Software, net	100,200	108,418
Goodwill	1,226,026	1,226,026
Intangible assets, net	178,601	195,646
Deferred income taxes, net	61,230	58,499
Other noncurrent assets	60,995	63,328
TOTAL ASSETS	3,364,672	3,444,739
Current liabilities
Accounts payable	48,798	45,964
Settlement liabilities	792,166	721,164
Employee compensation	33,446	53,892
Current portion of long-term debt	34,892	74,405
Deferred revenue	72,659	59,580
Other current liabilities	62,160	82,244
Total current liabilities	1,044,121	1,037,249
Noncurrent liabilities
Deferred revenue	19,292	24,780
Long-term debt	973,121	963,599
Deferred income taxes, net	41,052	40,735
Operating lease liabilities	25,237	29,074
Other noncurrent liabilities	25,093	25,005
Total liabilities	2,127,916	2,120,442
Commitments and contingencies
Stockholders’ equity
Preferred stock; $0.01 par value; 5,000,000 shares authorized; no shares issued at June 30, 2024, and December 31, 2023	0	0
Common stock; $0.005 par value; 280,000,000 shares authorized; 140,525,055 shares issued at June 30, 2024, and December 31, 2023	702	702
Additional paid-in capital	718,559	712,994
Retained earnings	1,418,103	1,394,967
Treasury stock, at cost, 35,664,418 and 32,447,317 shares at June 30, 2024, and December 31, 2023, respectively	(786,526)	(674,896)
Accumulated other comprehensive loss	(114,082)	(109,470)
Total stockholders’ equity	1,236,756	1,324,297
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY	$ 3,364,672	$ 3,444,739

CONDENSED CONSOLIDATED BALANC_2

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Statement of Financial Position [Abstract]
Receivables, allowances	$ 1,307	$ 4,295
Preferred stock, par value (in dollars per share)	$ 0.01	$ 0.01
Preferred stock, shares authorized (in shares)	5,000,000	5,000,000
Preferred stock, shares issued (in shares)	0	0
Common stock, par value (in dollars per share)	$ 0.005	$ 0.005
Common stock, shares authorized (in shares)	280,000,000	280,000,000
Common stock, shares issued (in shares)	140,525,055	140,525,055
Treasury stock, shares (in shares)	35,664,418	32,447,317

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands		3 Months Ended		6 Months Ended
		Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Revenues
Revenues		$ 373,479	$ 323,325	$ 689,498	$ 613,001
Operating expenses
Cost of revenue	[1]	203,238	181,343	394,345	359,897
Research and development		35,410	35,265	70,403	72,383
Selling and marketing		28,551	33,289	55,301	68,724
General and administrative		24,993	31,472	50,993	62,854
Depreciation and amortization		27,586	31,436	55,195	62,975
Total operating expenses		319,778	312,805	626,237	626,833
Operating income (loss)		53,701	10,520	63,261	(13,832)
Other income (expense)
Interest expense		(18,471)	(19,909)	(37,481)	(38,801)
Interest income		3,953	3,458	7,962	6,963
Other, net		1,156	(4,092)	(869)	(7,487)
Total other income (expense)		(13,362)	(20,543)	(30,388)	(39,325)
Income (loss) before income taxes		40,339	(10,023)	32,873	(53,157)
Income tax expense (benefit)		9,452	(3,313)	9,737	(14,139)
Net income (loss)		$ 30,887	$ (6,710)	$ 23,136	$ (39,018)
Income (loss) per common share
Basic (in dollars per share)		$ 0.29	$ (0.06)	$ 0.22	$ (0.36)
Diluted (in dollars per share)		$ 0.29	$ (0.06)	$ 0.22	$ (0.36)
Weighted average common shares outstanding
Basic (in shares)		105,395	108,455	106,097	108,306
Diluted (in shares)		106,166	108,455	106,815	108,306
Software as a service and platform as a service
Revenues
Revenues		$ 235,399	$ 209,676	$ 451,131	$ 414,606
License
Revenues
Revenues		65,582	44,671	95,555	63,002
Maintenance
Revenues
Revenues		48,733	51,391	96,487	101,494
Services
Revenues
Revenues		$ 23,765	$ 17,587	$ 46,325	$ 33,899
[1]The cost of revenue excludes charges for depreciation and amortization.

CONDENSED CONSOLIDATED STATEM_2

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Statement of Comprehensive Income [Abstract]
Net income (loss)	$ 30,887	$ (6,710)	$ 23,136	$ (39,018)
Other comprehensive income (loss):
Foreign currency translation adjustments	(2,208)	2,990	(4,612)	6,608
Total other comprehensive income (loss)	(2,208)	2,990	(4,612)	6,608
Comprehensive income (loss)	$ 28,679	$ (3,720)	$ 18,524	$ (32,410)

CONDENSED CONSOLIDATED STATEM_3

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Retained Earnings	Treasury Stock	Accumulated Other Comprehensive Loss
Beginning balance at Dec. 31, 2022	$ 1,193,187	$ 702	$ 702,458	$ 1,273,458	$ (665,771)	$ (117,660)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss)	(39,018)			(39,018)
Other comprehensive income (loss)	6,608					6,608
Stock-based compensation	10,715		10,715
Shares issued and forfeited, net, under stock plans	4,354		(9,077)		13,431
Repurchase of stock-based compensation awards for tax withholdings	(3,320)				(3,320)
Ending balance at Jun. 30, 2023	1,172,526	702	704,096	1,234,440	(655,660)	(111,052)
Beginning balance at Mar. 31, 2023	1,167,627	702	701,040	1,241,150	(661,223)	(114,042)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss)	(6,710)			(6,710)
Other comprehensive income (loss)	2,990					2,990
Stock-based compensation	5,414		5,414
Shares issued and forfeited, net, under stock plans	3,524		(2,358)		5,882
Repurchase of stock-based compensation awards for tax withholdings	(319)				(319)
Ending balance at Jun. 30, 2023	1,172,526	702	704,096	1,234,440	(655,660)	(111,052)
Beginning balance at Dec. 31, 2023	1,324,297	702	712,994	1,394,967	(674,896)	(109,470)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss)	23,136			23,136
Other comprehensive income (loss)	(4,612)					(4,612)
Stock-based compensation	18,819		18,819
Shares issued and forfeited, net, under stock plans	2,148		(13,254)		15,402
Repurchase of shares of common stock	(120,693)				(120,693)
Repurchase of stock-based compensation awards for tax withholdings	(6,339)				(6,339)
Ending balance at Jun. 30, 2024	1,236,756	702	718,559	1,418,103	(786,526)	(114,082)
Beginning balance at Mar. 31, 2024	1,257,053	702	714,936	1,387,216	(733,927)	(111,874)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss)	30,887			30,887
Other comprehensive income (loss)	(2,208)					(2,208)
Stock-based compensation	10,720		10,720
Shares issued and forfeited, net, under stock plans	969		(7,097)		8,066
Repurchase of shares of common stock	(57,628)				(57,628)
Repurchase of stock-based compensation awards for tax withholdings	(3,037)				(3,037)
Ending balance at Jun. 30, 2024	$ 1,236,756	$ 702	$ 718,559	$ 1,418,103	$ (786,526)	$ (114,082)

CONDENSED CONSOLIDATED STATEM_4

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (Parenthetical) - shares	3 Months Ended	6 Months Ended
	Jun. 30, 2024	Jun. 30, 2024
Statement of Stockholders' Equity [Abstract]
Repurchase of common stock (in shares)	1,682,787	3,743,220

CONDENSED CONSOLIDATED STATEM_5

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Cash flows from operating activities:
Net income (loss)	$ 23,136	$ (39,018)
Adjustments to reconcile net income (loss) to net cash flows from operating activities:
Depreciation	7,195	13,091
Amortization	48,000	49,884
Amortization of operating lease right-of-use assets	4,999	6,491
Amortization of deferred debt issuance costs	1,598	2,492
Deferred income taxes	1,516	(22,641)
Stock-based compensation expense	18,819	10,715
Other	(2,067)	311
Changes in operating assets and liabilities:
Receivables	99,598	81,856
Accounts payable	4,849	(1,954)
Accrued employee compensation	(19,884)	(4,628)
Deferred revenue	8,317	12,700
Other current and noncurrent assets and liabilities	(17,818)	(51,791)
Net cash flows from operating activities	178,258	57,508
Cash flows from investing activities:
Purchases of property and equipment	(4,954)	(4,576)
Purchases of software and distribution rights	(19,024)	(15,021)
Net cash flows from investing activities	(23,978)	(19,597)
Cash flows from financing activities:
Proceeds from issuance of common stock	1,397	1,426
Proceeds from exercises of stock options	752	2,869
Repurchase of stock-based compensation awards for tax withholdings	(6,339)	(3,320)
Repurchases of common stock	(119,674)	0
Proceeds from revolving credit facility	164,000	55,000
Repayment of revolving credit facility	(152,000)	(45,000)
Proceeds from term portion of credit agreement	500,000	0
Repayment of term portion of credit agreement	(538,448)	(34,081)
Payments on or proceeds from other debt, net	(8,669)	(11,830)
Payments for debt issuance costs	(5,141)	(2,160)
Net decrease in settlement assets and liabilities	(6,151)	(24,087)
Net cash flows from financing activities	(170,273)	(61,183)
Effect of exchange rate fluctuations on cash	1,290	5,427
Net decrease in cash and cash equivalents	(14,703)	(17,845)
Cash and cash equivalents, including settlement deposits, beginning of period	238,821	214,672
Cash and cash equivalents, including settlement deposits, end of period	224,118	196,827
Reconciliation of cash and cash equivalents to the Consolidated Balance Sheets
Cash and cash equivalents	156,983	132,391
Settlement deposits	67,135	64,436
Total cash and cash equivalents, including settlement deposits	224,118	196,827
Supplemental cash flow information
Income taxes paid	14,686	33,907
Interest paid	$ 36,142	$ 36,102

Condensed Consolidated Financia

Condensed Consolidated Financial Statements	6 Months Ended
	Jun. 30, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Condensed Consolidated Financial Statements	Condensed Consolidated Financial Statements The unaudited condensed consolidated financial statements include the accounts of ACI Worldwide, Inc. and its wholly-owned subsidiaries (collectively, the “Company”). All intercompany balances and transactions have been eliminated. The condensed consolidated financial statements as of June 30, 2024, and for the three and six months ended June 30, 2024 and 2023, are unaudited and reflect all adjustments of a normal recurring nature, which are, in the opinion of management, necessary for a fair presentation, in all material respects, of the financial position and operating results for the interim periods. The condensed consolidated balance sheet as of December 31, 2023, is derived from the audited financial statements. The condensed consolidated financial statements contained herein should be read in conjunction with the consolidated financial statements and notes thereto contained in the Company’s annual report on Form 10-K for the fiscal year ended December 31, 2023, filed on February 29, 2024. Results for the three and six months ended June 30, 2024, are not necessarily indicative of results that may be attained in the future. The preparation of condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States (“U.S. GAAP”) requires management to make judgments, estimates, and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. These estimates and assumptions are affected by management’s application of accounting policies, as well as uncertainty in the current economic environment. Actual results could differ from those estimates. Other Current Liabilities The components of other current liabilities are included in the following table (in thousands): June 30, 2024 December 31, 2023 Operating lease liabilities $ 9,250 $ 9,348 Accrued interest 9,082 9,172 Vendor financed licenses 8,563 12,702 Other 35,265 51,022 Total other current liabilities $ 62,160 $ 82,244 Settlement Assets and Liabilities Individuals and businesses settle their obligations to the Company’s various Biller clients using credit or debit cards or via automated clearing house (“ACH”) payments. The Company creates a receivable for the amount due from the credit or debit card processor and an offsetting payable to the client. Upon confirmation that the funds have been received, the Company settles the obligation to the client. Due to timing, in some instances, the Company may (1) receive the funds into bank accounts controlled by and in the Company’s name that are not disbursed to its clients by the end of the day, resulting in a settlement deposit on the Company’s books and (2) disburse funds to its clients in advance of receiving funds from the credit or debit card processor, resulting in a net settlement receivable position. Off Balance Sheet Settlement Accounts The Company also enters into agreements with certain Biller clients to process payment funds on their behalf. When an ACH or automated teller machine network payment transaction is processed, a transaction is initiated to withdraw funds from the designated source account and deposit them into a settlement account, which is a trust account maintained for the benefit of the Company’s clients. A simultaneous transaction is initiated to transfer funds from the settlement account to the intended destination account. These “back to back” transactions are designed to settle at the same time, usually overnight, such that the Company receives the funds from the source at the same time as it sends the funds to their destination. However, due to the transactions being with various financial institutions there may be timing differences that result in float balances. These funds are maintained in accounts for the benefit of the client which is separate from the Company’s corporate assets. As the Company does not take ownership of the funds, these settlement accounts are not included in the Company’s balance sheet. The Company is entitled to interest earned on the fund balances. The collection of interest on these settlement accounts is considered in the Company’s determination of its fee structure for clients and represents a portion of the payment for services performed by the Company. The amount of settlement funds as of June 30, 2024, and December 31, 2023, was $202.6 million and $273.2 million, respectively. Fair Value The fair value of the Company’s Credit Agreement approximates the carrying value due to the floating interest rate (Level 2 of the fair value hierarchy). The Company measures the fair value of its Senior Notes based on Level 2 inputs, which include quoted market prices and interest rate spreads of similar securities. The fair value of the Company’s 5.750% Senior Notes due 2026 (“2026 Notes”) was $397.9 million and $398.5 million as of June 30, 2024, and December 31, 2023, respectively. The fair values of cash and cash equivalents approximate the carrying values due to the short period of time to maturity (Level 2 of the fair value hierarchy). Goodwill In accordance with the Accounting Standards Codification ("ASC") 350, Intangibles – Goodwill and Other , the Company assesses goodwill for impairment annually during the fourth quarter of its fiscal year using October 1 balances or when there is evidence that events or changes in circumstances indicate that the carrying amount of the asset may not be recovered. The Company evaluates goodwill at the reporting unit level and has identified its operating segments, Banks, Merchants, and Billers, as the reporting units. As of June 30, 2024, the Company's goodwill balance of $1.2 billion was allocated $671.7 million to Banks, $137.3 million to Merchants, and $417.0 million to Billers. Recoverability of goodwill is measured using a discounted cash flow model incorporating discount rates commensurate with the risks involved. Use of a discounted cash flow model is common practice in impairment testing in the absence of available transactional market evidence to determine the fair value. The calculated fair value was substantially in excess of the current carrying value for all reporting units based upon the October 1, 2023, annual impairment test and there have been no indications of impairment in the subsequent periods. Equity Method Investment In July 2019, the Company invested $18.3 million for a 30% non-controlling financial interest in a payment technology and services company in India. The Company accounted for this investment using the equity method in accordance with ASC 323, Investments - Equity Method and Joint Ventures . The Company records its share of earnings and losses in the investment on a one-quarter lag basis. Accordingly, the Company recorded an investment of $19.3 million and $18.5 million, which is included in other noncurrent assets in the condensed consolidated balance sheet as of June 30, 2024, and December 31, 2023, respectively. Recently Issued Accounting Standards Not Yet Effective In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures , to improve reportable segment disclosure requirements, primarily through enhanced disclosures about significant segment expenses. ASU 2023-07 is effective for annual periods beginning after December 15, 2023 and interim periods beginning after December 15, 2024, and early application is permitted. The Company is currently assessing the impact the adoption of ASU 2023-07 will have on its segment reporting disclosures. In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures , to enhance the transparency and decision usefulness of income tax disclosures. The amendments in this update will require disclosure of more disaggregated information about a reporting entity's effective tax rate reconciliation and income taxes paid. ASU 2023-09 is effective for annual periods beginning after December 15, 2024, and early application is permitted for annual financial statements that have not yet been issued or made available for issuance. The Company is currently assessing the impact the adoption of ASU 2023-09 will have on its income tax disclosures.

Revenue

Revenue	6 Months Ended
	Jun. 30, 2024
Revenue from Contract with Customer [Abstract]
Revenue	Revenue In accordance with ASC 606, Revenue From Contracts With Customers , revenue is recognized upon transfer of control of promised products and/or services to customers in an amount that reflects the consideration the Company expects to be entitled to in exchange for those products and services. Revenue is recognized net of any taxes collected from customers and subsequently remitted to governmental authorities. See Note 9, Segment Information, for additional information, including disaggregation of revenue based on primary solution category. Total receivables represent amounts billed and amounts earned that are to be billed in the future (i.e., accrued receivables). Included in accrued receivables are services, software as a service ("SaaS"), and platform as a service ("PaaS") revenues earned in the current period but billed in the following period, and amounts due under multi-year software license arrangements with extended payment terms for which the Company has an unconditional right to invoice and receive payment subsequent to invoicing. Total receivables, net is comprised of the following (in thousands): June 30, 2024 December 31, 2023 Billed receivables $ 161,552 $ 250,423 Allowance for doubtful accounts (1,307) (4,295) Billed receivables, net 160,245 246,128 Current accrued receivables, net 208,926 206,209 Long-term accrued receivables, net 290,348 313,983 Total accrued receivables, net 499,274 520,192 Total receivables, net $ 659,519 $ 766,320 No customer accounted for more than 10% of the Company’s consolidated receivables balance as of June 30, 2024 and December 31, 2023. Deferred revenue includes amounts due or received from customers for software licenses, maintenance, services, and/or SaaS and PaaS services in advance of recording the related revenue. Changes in deferred revenue were as follows (in thousands): Balance, December 31, 2023 $ 84,360 Deferral of revenue 65,257 Recognition of deferred revenue (57,076) Foreign currency translation (590) Balance, June 30, 2024 $ 91,951 Revenue allocated to remaining performance obligations represents contracted revenue that will be recognized in future periods, which is comprised of deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. This does not include: • Revenue that will be recognized in future periods from capacity overages that are accounted for as a usage-based royalty. • SaaS and PaaS revenue from variable consideration that will be recognized in accordance with the ‘right to invoice’ practical expedient or meets the allocation objective. Revenue allocated to remaining performance obligations was $731.0 million as of June 30, 2024, of which the Company expects to recognize approximately 53% over the next 12 months and the remainder thereafter. During the three and six months ended June 30, 2024, and 2023, revenue recognized by the Company from performance obligations satisfied in previous periods was not significant.

Debt

Debt	6 Months Ended
	Jun. 30, 2024
Debt Disclosure [Abstract]
Debt	Debt As of June 30, 2024, the Company had $136.0 million, $481.3 million, and $400.0 million outstanding under its Revolving Credit Facility, Term Loans, and Senior Notes, respectively, with up to $462.1 million of unused borrowings under the Revolving Credit Facility portion of the Credit Agreement, as amended, and up to $1.9 million of unused borrowings under Letter of Credit agreements. The amount of unused borrowings actually available varies in accordance with the terms of the agreement. Credit Agreement On February 26, 2024, ACI Worldwide, Inc. (the “Company”) entered into a Refinance Amendment (the “Amendment”) to the Second Amended and Restated Credit Agreement, dated as of April 5, 2019 (as amended, restated, supplemented or otherwise modified from time to time, including by the Amendment, the “Credit Agreement”) among the Company, the subsidiary borrowers from time to time party thereto, the lenders from time to time party thereto, Bank of America, N.A., as administrative agent and a lender, BofA Securities, Inc., PNC Capital Markets LLC, Wells Fargo Securities, LLC, and TD Securities (USA) LLC, as Joint Lead Arrangers and Joint Bookrunners, and the other financial institutions party thereto. The Amendment (i) provides a senior secured term loan facility (the “Term Loan Facility”) in an aggregate principal amount of $500 million, (ii) provides a senior secured revolving credit facility (the “Revolving Loan Facility” and together with the Term Loan Facility, the “Credit Facilities”) of up to $600 million, and (iii) extends the maturity date of the Facilities to February 26, 2029 (the “Maturity Date”), provided that if any of the Company’s 5.750% Senior Notes due 2026 are outstanding on the date that is 91 days before the maturity thereof (the “Springing Maturity Date”), and the Company does not have sufficient liquidity as of such date, the Maturity Date will be the Springing Maturity Date. The Revolving Loan Facility includes a $35 million sublimit for the issuance of standby letters of credit and a $20 million sublimit for swingline loans. Amounts repaid under the Revolving Facility may be reborrowed. Borrowings under the Credit Facilities bear interest at a rate equal to, at borrower's option, either (A) a base rate determined by reference to the highest of (1) the rate of interest per annum publicly announced by Bank of America as its prime rate, (2) the federal funds effective rate plus 0.5%, (3) term Secured Overnight Financing Rate ("SOFR") plus 1%, and (4) 1% or (B) term SOFR for applicable interest period relevant to such borrowing, in each case plus an applicable margin. The applicable margin for borrowings under the Credit Facilities is, based on the calculation of the applicable consolidated total leverage ratio, between 0.5% to 1.5% with respect to base rate borrowings and between 1.5% and 2.5% with respect to term SOFR rate borrowings. Interest is due and payable monthly. The interest rate in effect for the Credit Facility as of June 30, 2024, was 7.44%. The Company is also required to pay (a) a commitment fee related to the unutilized commitments under the Revolving Credit Facility, payable quarterly in arrears, (b) letter of credit fees on the maximum amount available to be drawn under all outstanding letters of credit in an amount equal to the applicable margin on SOFR rate borrowings under the Revolving Credit Facility on an annual basis, payable quarterly in arrears, and (c) customary fronting fees for the issuance of letters of credit fees and agency fees. The Company’s subsidiaries, ACI Worldwide Corp. and ACI Payments, Inc. are co-borrowers under the Credit Agreement. The obligations of the borrowers under the Credit Facilities and the obligations of the Company and its subsidiaries under cash management arrangements entered into with lenders under the Credit Facilities (or affiliates thereof) are jointly and severally guaranteed by the Company and all of its existing and future material domestic subsidiaries, subject to certain exclusions. The obligations of the borrowers in respect of the Credit Facilities are secured by first-priority security interests in substantially all assets of the borrowers, including 100% of the capital stock of each domestic subsidiary of the borrower and 65% of the voting capital stock of each foreign subsidiary that is directly owned by a borrower, in each case subject to certain exclusions set forth in the Credit Agreement. The Credit Agreement contains customary negative covenants that, among other things, restrict the Company’s ability to incur additional indebtedness, grant additional liens, and make certain acquisitions, investments, asset dispositions, and restricted payments. In addition, the Credit Agreement contains financial covenants that require the Company to maintain, as of the end of any fiscal quarter, (i) a consolidated total net leverage ratio of less than or equal to 4.25 to 1.00, (ii) a consolidated senior secured net leverage ratio of less than or equal to 3.75 to 1.00, and (iii) a minimum consolidated interest coverage ratio of greater than or equal to 3.00 to 1.00, in each case subject to certain exclusions as set forth in the Credit Agreement. The Credit Agreement also contains certain customary affirmative covenants and events of default. If an event of default, as specified in the Credit Agreement, shall occur and be continuing, the Company may be required to repay all amounts outstanding under the Credit Facilities. Senior Notes On August 21, 2018, the Company completed a $400.0 million offering of the 2026 Notes at an issue price of 100% of the principal amount in a private placement for resale to qualified institutional buyers. The 2026 Notes bear interest at an annual rate of 5.750%, payable semi-annually in arrears on February 15 and August 15 of each year. The 2026 Notes will mature on August 15, 2026. Maturities on debt outstanding as of June 30, 2024, are as follows (in thousands): Fiscal Year Ending December 31, Remainder of 2024 $ 18,750 2025 37,500 2026 437,500 2027 37,500 2028 37,500 Thereafter 448,500 Total $ 1,017,250 As of June 30, 2024, and at all times during the period, the Company was in compliance with its financial debt covenants. Total debt is comprised of the following (in thousands): June 30, 2024 December 31, 2023 Term loans $ 481,250 $ 519,698 Revolving credit facility 136,000 124,000 5.750% Senior notes, due August 2026 400,000 400,000 Debt issuance costs (9,237) (5,694) Total debt 1,008,013 1,038,004 Less: current portion of term loans 37,500 77,900 Less: current portion of debt issuance costs (2,608) (3,495) Total long-term debt $ 973,121 $ 963,599 Overdraft Facility In 2019, the Company and ACI Payments, Inc. entered in to an uncommitted overdraft facility with Bank of America, N.A. The overdraft facility bears interest at the federal funds effective rate plus 2.25% based on the Company’s average outstanding balance and the frequency in which overdrafts occur. The overdraft facility acts as a secured loan under the terms of the Credit Agreement to provide an additional funding mechanism for timing differences that can occur in the bill payment settlement process. Amounts outstanding on the overdraft facility are included in other current liabilities in the condensed consolidated balance sheet. As of June 30, 2024, there was $75.0 million available and no amount outstanding on the overdraft facility. As of December 31, 2023, there was no amount outstanding on the overdraft facility. Other The Company finances certain multi-year license agreements for internal-use software. Upon execution, these arrangements are treated as a non-cash investing and financing activity for purposes of the condensed consolidated statements of cash flows. As of June 30, 2024, no amount was outstanding on these agreements. As of December 31, 2023, $3.6 million was outstanding on these agreements, all of which was included in other current liabilities in the consolidated balance sheet.

Software and Other Intangible A

Software and Other Intangible Assets	6 Months Ended
	Jun. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]
Software and Other Intangible Assets	Software and Other Intangible Assets The carrying amount and accumulated amortization of the Company's software assets subject to amortization at each balance sheet date are as follows (in thousands): June 30, 2024 December 31, 2023 Gross Carrying Amount Accumulated Amortization Net Balance Gross Carrying Amount Accumulated Amortization Net Balance Software for internal use $ 479,657 $ (379,457) $ 100,200 $ 469,325 $ (360,907) $ 108,418 Amortization of software for internal use is computed using the straight-line method over an estimated useful life of generally three The carrying amount and accumulated amortization of the Company’s other intangible assets subject to amortization at each balance sheet date are as follows (in thousands): June 30, 2024 December 31, 2023 Gross Carrying Amount Accumulated Amortization Net Balance Gross Carrying Amount Accumulated Amortization Net Balance Customer relationships $ 446,262 $ (267,661) $ 178,601 $ 447,654 $ (252,828) $ 194,826 Trademarks and trade names 21,795 (21,795) — 21,899 (21,079) 820 Total other intangible assets $ 468,057 $ (289,456) $ 178,601 $ 469,553 $ (273,907) $ 195,646 Other intangible assets amortization expense recorded during the three months ended June 30, 2024 and 2023, totaled $8.2 million and $8.5 million, respectively. Other intangible assets amortization expense recorded during the six months ended June 30, 2024 and 2023, totaled $16.7 million and $16.9 million, respectively. Based on capitalized intangible assets as of June 30, 2024, estimated amortization expense amounts in future fiscal years are as follows (in thousands): Fiscal Year Ending December 31, Software Amortization Other Intangible Assets Amortization Remainder of 2024 $ 29,342 $ 12,785 2025 42,369 20,977 2026 21,689 20,977 2027 5,281 20,713 2028 1,517 18,315 Thereafter 2 84,834 Total $ 100,200 $ 178,601

Stock-Based Compensation Plans

Stock-Based Compensation Plans	6 Months Ended
	Jun. 30, 2024
Share-Based Payment Arrangement [Abstract]
Stock-Based Compensation Plans	Stock-Based Compensation Plans Employee Stock Purchase Plan Shares issued under the 2017 Employee Stock Purchase Plan during the six months ended June 30, 2024 and 2023, totaled 51,397 and 65,770, respectively. Stock Options A summary of stock option activity is as follows: Number of Weighted Average Weighted Average Aggregate Intrinsic Value Outstanding as of December 31, 2023 873,512 $ 18.76 Exercised (40,307) 18.69 Outstanding as of June 30, 2024 833,205 $ 18.76 1.52 $ 17,356,237 Exercisable as of June 30, 2024 833,205 $ 18.76 1.52 $ 17,356,237 The total intrinsic value of stock options exercised during the six months ended June 30, 2024 and 2023, was $0.6 million and $0.8 million, respectively. There were no stock options granted during the six months ended June 30, 2024 or 2023. Performance Share Awards During the six months ended June 30, 2024, pursuant to the Company's 2020 Equity and Incentive Compensation Plan, the Company granted performance share awards with a total shareholder return component ("TSRs"). These performance share awards are earned, if at all, based upon achievement, over a specified period that must not be less than one year and is typically a three-year performance period. The awards have operating performance goals that include (i) adjusted EBITDA metrics and (ii) revenue growth rates as determined by the Company with a TSR multiplier up to plus or minus 20%. Up to 200% of the performance shares could be earned upon achievement of the performance goals, including the multiplier. On a quarterly basis, management evaluates the probability that the threshold performance goals will be achieved, if at all, and the anticipated level of attainment to determine the amount of compensation expense to record in the consolidated financial statements. A summary of nonvested TSRs is as follows: Number of Weighted Average Nonvested as of December 31, 2023 673,126 $ 40.73 Granted 561,471 34.00 Forfeited (18,241) 34.48 Change in payout rate (203,945) 50.60 Nonvested as of June 30, 2024 1,012,411 $ 35.13 In the first quarter of 2024, the TSRs granted in 2021 were earned by the employees. However, the performance goals were not met and no shares were issued. The fair value of TSRs granted during the six months ended June 30, 2024 and 2023, were estimated on the date of grant using the Monte Carlo simulation model, acceptable under ASC 718, Compensation - Stock Compensation , using the following weighted average assumptions: Six months ended June 30, 2024 2023 Expected life (years) 2.7 2.9 Risk-free interest rate 4.4 % 3.6 % Expected volatility 36.8 % 37.1 % Expected dividend yield — — Restricted Share Units A summary of nonvested restricted share unit awards ("RSUs") is as follows: Number of Weighted Average Nonvested as of December 31, 2023 1,574,883 $ 26.81 Granted 1,297,577 32.06 Vested (624,487) 28.78 Forfeited (86,941) 27.77 Nonvested as of June 30, 2024 2,161,032 $ 29.36 During the six months ended June 30, 2024, a total of 624,487 RSUs vested. The Company withheld 190,072 of those shares to pay the employees’ portion of the minimum payroll withholding taxes. As of June 30, 2024, there was unrecognized compensation expense of $58.0 million related to RSUs and $21.9 million related to TSRs, which the Company expects to recognize over a weighted average period of 2.3 years and 2.2 years, respectively. The Company recorded stock-based compensation expense recognized under ASC 718 for the three months ended June 30, 2024 and 2023, of $10.7 million and $5.4 million, respectively, with corresponding tax benefits of $1.7 million and $1.0 million, respectively. The Company recorded stock-based compensation expense recognized under ASC 718 for the six months ended June 30, 2024 and 2023, of $18.8 million and $10.7 million, respectively, with corresponding tax benefits of $3.1 million and $2.0 million

Common Stock and Treasury Stock

Common Stock and Treasury Stock	6 Months Ended
	Jun. 30, 2024
Equity [Abstract]
Common Stock and Treasury Stock	Common Stock and Treasury Stock In 2005, the board approved a stock repurchase program authorizing the Company, as market and business conditions warrant, to acquire its common stock and periodically authorize additional funds for the program. In June 2024, the board approved the repurchase of the Company's common stock of up to $400.0 million, in place of the remaining purchase amounts previously authorized. The Company repurchased 3,743,220 shares for $120.7 million during the six months ended June 30, 2024. Under the program to date, the Company has repurchased 62,664,520 shares for approximately $1.1 billion. As of June 30, 2024, the maximum remaining amount authorized for purchase under the stock repurchase program was $380.3 million.

Earnings (Loss) Per Share

Earnings (Loss) Per Share	6 Months Ended
	Jun. 30, 2024
Earnings Per Share [Abstract]
Earnings (Loss) Per Share	Earnings (Loss) Per Share Basic earnings (loss) per share is computed in accordance with ASC 260, Earnings Per Share , based on weighted average outstanding common shares. Diluted earnings (loss) per share is computed based on basic weighted average outstanding common shares adjusted for the dilutive effect of stock options, RSUs, and certain contingently issuable shares for which performance targets have been achieved. The following table reconciles the weighted average share amounts used to compute both basic and diluted earnings (loss) per share (in thousands): Three Months Ended Six Months Ended 2024 2023 2024 2023 Weighted average shares outstanding: Basic weighted average shares outstanding 105,395 108,455 106,097 108,306 Add: Dilutive effect of stock options and RSUs 771 — 718 — Diluted weighted average shares outstanding 106,166 108,455 106,815 108,306 The diluted earnings (loss) per share computation excludes 1.0 million and 3.7 million options to purchase shares, RSUs, and contingently issuable shares during the three months ended June 30, 2024 and 2023, respectively, as their effect would be anti-dilutive. The diluted earnings (loss) per share computation excludes 1.7 million and 3.1 million options to purchase shares, RSUs, and contingently issuable shares during the six months ended June 30, 2024 and 2023, respectively, as their effect would be anti-dilutive. Common stock outstanding as of June 30, 2024, and December 31, 2023, was 104,860,637 and 108,077,738, respectively.

Other, Net

Other, Net	6 Months Ended
	Jun. 30, 2024
Other Income and Expenses [Abstract]
Other, Net	Other, NetOther, net is primarily comprised of foreign currency transaction gains and losses. Other, net was $1.2 million of income and $4.1 million of expense for the three months ended June 30, 2024 and 2023, respectively. Other, net was $0.9 million and $7.5 million of expense for the six months ended June 30, 2024 and 2023, respectively.

Segment Information

Segment Information	6 Months Ended
	Jun. 30, 2024
Segment Reporting [Abstract]
Segment Information	Segment Information The Company reports financial performance based on its operating segments, Banks, Merchants, and Billers, and analyzes Segment Adjusted EBITDA as a measure of segment profitability. The Company’s Chief Executive Officer is also the chief operating decision maker ("CODM"). The CODM, together with other senior management personnel, focus their review on consolidated financial information and the allocation of resources based on operating results, including revenues and Segment Adjusted EBITDA, for each segment, separate from corporate operations. No operating segments have been aggregated to form the reportable segments. Banks. ACI provides payment solutions to large and mid-size banks globally for retail banking, real time, digital, and other payment services. These solutions transform banks’ complex payment environments to speed time to market, reduce costs, and deliver a consistent experience to customers across channels while enabling them to prevent and rapidly react to fraudulent activity. In addition, they enable banks to meet the requirements of different real-time payments schemes and to quickly create differentiated products to meet consumer, business, and merchant demands. Merchants. ACI’s support of merchants globally includes Tier 1 and Tier 2 merchants, online-only merchants and the payment service providers, independent selling organizations, value-added resellers, and acquirers who service them. These customers operate in a variety of verticals, including general merchandise, grocery, hospitality, dining, transportation, and others. The Company's solutions provide merchants with a secure, omni-channel payments platform that gives them independence from third-party payment providers. They also offer secure solutions to online-only merchants that provide consumers with a convenient and seamless way to shop. Billers. Within the billers segment, ACI provides electronic bill presentment and payment (“EBPP”) services to companies operating in the consumer finance, insurance, healthcare, higher education, utility, government, and mortgage categories. The solutions enable these customers to support a wide range of payment options and provide a convenient consumer payments experience that drives consumer loyalty and increases revenue. Revenue is attributed to the reportable segments based upon customer. Expenses are attributed to the reportable segments in one of three methods: (1) direct costs of the segment, (2) labor costs that can be attributed based upon time tracking for individual projects, or (3) costs that are allocated. Allocated costs are generally marketing and sales related activities. Segment Adjusted EBITDA is the measure reported to the CODM for purposes of making decisions on allocating resources and assessing the performance of the Company’s segments, and, therefore, Segment Adjusted EBITDA is presented in conformity with ASC 280, Segment Reporting. Segment Adjusted EBITDA is defined as earnings (loss) from operations before interest, income tax expense (benefit), depreciation and amortization (“EBITDA”) adjusted to exclude net other income (expense). Corporate and unallocated expenses includes global facilities and information technology costs and long-term product roadmap expenses in addition to corporate overhead costs that are not allocated to reportable segments. The overhead costs relate to human resources, finance, legal, accounting, and merger and acquisition activity. These costs along with depreciation and amortization and stock-based compensation are not considered when management evaluates segment performance. The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands): Three Months Ended Six Months Ended 2024 2023 2024 2023 Revenue Banks $ 143,649 $ 117,507 $ 249,078 $ 205,547 Merchants 38,017 36,508 73,745 71,289 Billers 191,813 169,310 366,675 336,165 Total revenue $ 373,479 $ 323,325 $ 689,498 $ 613,001 Segment Adjusted EBITDA Banks $ 79,212 $ 51,622 $ 120,850 $ 76,303 Merchants 15,375 9,911 26,026 16,455 Billers 37,435 31,229 68,172 60,870 Depreciation and amortization (27,586) (31,436) (55,195) (62,975) Stock-based compensation expense (10,720) (5,414) (18,819) (10,715) Corporate and unallocated expenses (40,015) (45,392) (77,773) (93,770) Interest, net (14,518) (16,451) (29,519) (31,838) Other, net 1,156 (4,092) (869) (7,487) Income (loss) before income taxes $ 40,339 $ (10,023) $ 32,873 $ (53,157) Assets are not allocated to segments, and the Company’s CODM does not evaluate operating segments using discrete asset information. The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands): Three Months Ended June 30, 2024 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 191,813 $ 191,813 Merchant Payments — 38,017 — 38,017 Fraud Management 9,187 — — 9,187 Real-Time Payments 26,429 — — 26,429 Issuing and Acquiring 108,033 — — 108,033 Total $ 143,649 $ 38,017 $ 191,813 $ 373,479 Three Months Ended June 30, 2023 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 169,310 $ 169,310 Merchant Payments — 36,508 — 36,508 Fraud Management 12,153 — — 12,153 Real-Time Payments 26,499 — — 26,499 Issuing and Acquiring 78,855 — — 78,855 Total $ 117,507 $ 36,508 $ 169,310 $ 323,325 Six Months Ended June 30, 2024 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 366,675 $ 366,675 Merchant Payments — 73,745 — 73,745 Fraud Management 20,694 — — 20,694 Real-Time Payments 51,177 — — 51,177 Issuing and Acquiring 177,207 — — 177,207 Total $ 249,078 $ 73,745 $ 366,675 $ 689,498 Six Months Ended June 30, 2023 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 336,165 $ 336,165 Merchant Payments — 71,289 — 71,289 Fraud Management 21,508 — — 21,508 Real-Time Payments 45,897 — — 45,897 Issuing and Acquiring 138,142 — — 138,142 Total $ 205,547 $ 71,289 $ 336,165 $ 613,001 Three Months Ended Six Months Ended 2024 2023 2024 2023 Banks Software as a service and platform as a service $ 11,709 $ 9,742 $ 22,227 $ 18,991 License 63,486 42,885 92,019 59,201 Maintenance 44,973 47,624 89,299 93,966 Services 23,481 17,256 45,533 33,389 Total $ 143,649 $ 117,507 $ 249,078 $ 205,547 Merchants Software as a service and platform as a service $ 31,877 $ 30,648 $ 62,229 $ 59,498 License 2,096 1,786 3,536 3,801 Maintenance 3,760 3,743 7,188 7,480 Services 284 331 792 510 Total $ 38,017 $ 36,508 $ 73,745 $ 71,289 Billers Software as a service and platform as a service $ 191,813 $ 169,286 $ 366,675 $ 336,117 License — — — — Maintenance — 24 — 48 Services — — — — Total $ 191,813 $ 169,310 $ 366,675 $ 336,165 The following is the Company's revenue by geographic location for the periods indicated (in thousands): Three Months Ended Six Months Ended 2024 2023 2024 2023 Revenue United States $ 229,543 $ 205,199 $ 457,650 $ 406,468 Other 143,936 118,126 231,848 206,533 Total $ 373,479 $ 323,325 $ 689,498 $ 613,001 The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands): June 30, 2024 December 31, 2023 Long-lived Assets United States $ 1,182,509 $ 1,216,158 Other 739,723 763,437 Total $ 1,922,232 $ 1,979,595 No single customer accounted for more than 10% of the Company’s consolidated revenues during the three and six months ended June 30, 2024 and 2023. No other country outside the United States accounted for more than 10% of the Company's consolidated revenues during the six months ended June 30, 2024 and 2023.

Income Taxes

Income Taxes	6 Months Ended
	Jun. 30, 2024
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes For the three and six months ended June 30, 2024, the Company's effective tax rate was 23% and 30%, respectively. The Company reported a tax charge on pretax income for both the three and six months ended June 30, 2024, with foreign entities recognizing earnings of $51.7 million and $40.5 million, respectively. For the three and six months ended June 30, 2023, the Company's effective tax rate was 33% and 27%, respectively. The Company reported tax benefit on pretax loss for both the three and six months ended June 30, 2023, with foreign entities recognizing earnings of $24.3 million and $17.1 million, respectively. The Company’s effective tax rate could fluctuate on a quarterly basis due to the occurrence of significant and unusual or infrequent items, such as vesting of stock-based compensation or foreign currency gains and losses. The Company’s effective tax rate could also fluctuate due to changes in the valuation of its deferred tax assets or liabilities, or by changes in tax laws, regulations, accounting principles, or interpretations thereof. In addition, the Company is occasionally subject to examination of its income tax returns by tax authorities in the jurisdictions it operates. The Company regularly assesses the likelihood of adverse outcomes resulting from these examinations to determine the adequacy of its provision for income taxes. The Organization for Economic Co-operation and Development Inclusive Framework on Base Erosion and Profit Shifting released Pillar Two Model Rules (“Pillar Two”) for a global minimum tax. Many countries have enacted certain aspects of the Pillar Two framework with effective dates in 2024. Entities operating in countries where Pillar Two has been enacted are required to estimate Pillar Two top-up tax obligations beginning in the first quarter of 2024. For the six months ended June 30, 2024, the Company did not have material Pillar Two top-up tax obligations impacting the Company’s estimated annual effective tax rate. The Company will continue to evaluate the impact of proposed and enacted legislation as new guidance becomes available. As of June 30, 2024, and December 31, 2023, the amount of unrecognized tax benefits for uncertain tax positions was $20.9 million, excluding related liabilities for interest and penalties of $0.5 million. The Company believes it is reasonably possible that the total amount of unrecognized tax benefits will decrease within the next 12 months by approximately $2.2 million, due to the settlement of various audits and the expiration of statutes of limitation.

Pay vs Performance Disclosure

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Pay vs Performance Disclosure
Net Income (Loss)	$ 30,887	$ (6,710)	$ 23,136	$ (39,018)

Insider Trading Arrangements

Insider Trading Arrangements	3 Months Ended
	Jun. 30, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Condensed Consolidated Financ_2

Condensed Consolidated Financial Statements (Policies)	6 Months Ended
	Jun. 30, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Consolidation	The unaudited condensed consolidated financial statements include the accounts of ACI Worldwide, Inc. and its wholly-owned subsidiaries (collectively, the “Company”). All intercompany balances and transactions have been eliminated. The condensed consolidated financial statements as of June 30, 2024, and for the three and six months ended June 30, 2024 and 2023, are unaudited and reflect all adjustments of a normal recurring nature, which are, in the opinion of management, necessary for a fair presentation, in all material respects, of the financial position and operating results for the interim periods. The condensed consolidated balance sheet as of December 31, 2023, is derived from the audited financial statements. The condensed consolidated financial statements contained herein should be read in conjunction with the consolidated financial statements and notes thereto contained in the Company’s annual report on Form 10-K for the fiscal year ended December 31, 2023, filed on February 29, 2024. Results for the three and six months ended June 30, 2024, are not necessarily indicative of results that may be attained in the future.
Use of Estimates	The preparation of condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States (“U.S. GAAP”) requires management to make judgments, estimates, and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. These estimates and assumptions are affected by management’s application of accounting policies, as well as uncertainty in the current economic environment. Actual results could differ from those estimates.
Settlement Assets and Liabilities	Settlement Assets and Liabilities Individuals and businesses settle their obligations to the Company’s various Biller clients using credit or debit cards or via automated clearing house (“ACH”) payments. The Company creates a receivable for the amount due from the credit or debit card processor and an offsetting payable to the client. Upon confirmation that the funds have been received, the Company settles the obligation to the client. Due to timing, in some instances, the Company may (1) receive the funds into bank accounts controlled by and in the Company’s name that are not disbursed to its clients by the end of the day, resulting in a settlement deposit on the Company’s books and (2) disburse funds to its clients in advance of receiving funds from the credit or debit card processor, resulting in a net settlement receivable position.
Off Balance Sheet Settlement Accounts	Off Balance Sheet Settlement Accounts
Fair Value	Fair Value
Goodwill	Goodwill In accordance with the Accounting Standards Codification ("ASC") 350, Intangibles – Goodwill and Other Recoverability of goodwill is measured using a discounted cash flow model incorporating discount rates commensurate with the risks involved. Use of a discounted cash flow model is common practice in impairment testing in the absence of available transactional market evidence to determine the fair value. The calculated fair value was substantially in excess of the current carrying value for all reporting units based upon the October 1, 2023, annual impairment test and there have been no indications of impairment in the subsequent periods.
Equity Method Investment	Equity Method Investment In July 2019, the Company invested $18.3 million for a 30% non-controlling financial interest in a payment technology and services company in India. The Company accounted for this investment using the equity method in accordance with ASC 323, Investments - Equity Method and Joint Ventures . The Company records its share of earnings and losses in the investment on a one-quarter lag basis. Accordingly, the Company recorded an investment of $19.3 million and $18.5 million, which is included in other noncurrent assets in the condensed consolidated balance sheet as of June 30, 2024, and December 31, 2023, respectively.
Recently Issued Accounting Standards Not Yet Effective	Recently Issued Accounting Standards Not Yet Effective In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures , to improve reportable segment disclosure requirements, primarily through enhanced disclosures about significant segment expenses. ASU 2023-07 is effective for annual periods beginning after December 15, 2023 and interim periods beginning after December 15, 2024, and early application is permitted. The Company is currently assessing the impact the adoption of ASU 2023-07 will have on its segment reporting disclosures. In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures , to enhance the transparency and decision usefulness of income tax disclosures. The amendments in this update will require disclosure of more disaggregated information about a reporting entity's effective tax rate reconciliation and income taxes paid. ASU 2023-09 is effective for annual periods beginning after December 15, 2024, and early application is permitted for annual financial statements that have not yet been issued or made available for issuance. The Company is currently assessing the impact the adoption of ASU 2023-09 will have on its income tax disclosures.

Condensed Consolidated Financ_3

Condensed Consolidated Financial Statements (Tables)	6 Months Ended
	Jun. 30, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Schedule of Other Current Liabilities	The components of other current liabilities are included in the following table (in thousands): June 30, 2024 December 31, 2023 Operating lease liabilities $ 9,250 $ 9,348 Accrued interest 9,082 9,172 Vendor financed licenses 8,563 12,702 Other 35,265 51,022 Total other current liabilities $ 62,160 $ 82,244

Revenue (Tables)

Revenue (Tables)	6 Months Ended
	Jun. 30, 2024
Revenue from Contract with Customer [Abstract]
Schedule of Total Receivables, Net	Total receivables, net is comprised of the following (in thousands): June 30, 2024 December 31, 2023 Billed receivables $ 161,552 $ 250,423 Allowance for doubtful accounts (1,307) (4,295) Billed receivables, net 160,245 246,128 Current accrued receivables, net 208,926 206,209 Long-term accrued receivables, net 290,348 313,983 Total accrued receivables, net 499,274 520,192 Total receivables, net $ 659,519 $ 766,320
Schedule of Changes in Deferred Revenue	Changes in deferred revenue were as follows (in thousands): Balance, December 31, 2023 $ 84,360 Deferral of revenue 65,257 Recognition of deferred revenue (57,076) Foreign currency translation (590) Balance, June 30, 2024 $ 91,951

Debt (Tables)

Debt (Tables)	6 Months Ended
	Jun. 30, 2024
Debt Disclosure [Abstract]
Schedule of Maturities on Debt Outstanding	Maturities on debt outstanding as of June 30, 2024, are as follows (in thousands): Fiscal Year Ending December 31, Remainder of 2024 $ 18,750 2025 37,500 2026 437,500 2027 37,500 2028 37,500 Thereafter 448,500 Total $ 1,017,250
Schedule of Total Debt	Total debt is comprised of the following (in thousands): June 30, 2024 December 31, 2023 Term loans $ 481,250 $ 519,698 Revolving credit facility 136,000 124,000 5.750% Senior notes, due August 2026 400,000 400,000 Debt issuance costs (9,237) (5,694) Total debt 1,008,013 1,038,004 Less: current portion of term loans 37,500 77,900 Less: current portion of debt issuance costs (2,608) (3,495) Total long-term debt $ 973,121 $ 963,599

Software and Other Intangible_2

Software and Other Intangible Assets (Tables)	6 Months Ended
	Jun. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Carrying Amount and Accumulated Amortization	The carrying amount and accumulated amortization of the Company's software assets subject to amortization at each balance sheet date are as follows (in thousands): June 30, 2024 December 31, 2023 Gross Carrying Amount Accumulated Amortization Net Balance Gross Carrying Amount Accumulated Amortization Net Balance Software for internal use $ 479,657 $ (379,457) $ 100,200 $ 469,325 $ (360,907) $ 108,418 The carrying amount and accumulated amortization of the Company’s other intangible assets subject to amortization at each balance sheet date are as follows (in thousands): June 30, 2024 December 31, 2023 Gross Carrying Amount Accumulated Amortization Net Balance Gross Carrying Amount Accumulated Amortization Net Balance Customer relationships $ 446,262 $ (267,661) $ 178,601 $ 447,654 $ (252,828) $ 194,826 Trademarks and trade names 21,795 (21,795) — 21,899 (21,079) 820 Total other intangible assets $ 468,057 $ (289,456) $ 178,601 $ 469,553 $ (273,907) $ 195,646
Schedule of Estimated Amortization Expense	Based on capitalized intangible assets as of June 30, 2024, estimated amortization expense amounts in future fiscal years are as follows (in thousands): Fiscal Year Ending December 31, Software Amortization Other Intangible Assets Amortization Remainder of 2024 $ 29,342 $ 12,785 2025 42,369 20,977 2026 21,689 20,977 2027 5,281 20,713 2028 1,517 18,315 Thereafter 2 84,834 Total $ 100,200 $ 178,601

Stock-Based Compensation Plans

Stock-Based Compensation Plans (Tables)	6 Months Ended
	Jun. 30, 2024
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Schedule of Stock Option Activity	A summary of stock option activity is as follows: Number of Weighted Average Weighted Average Aggregate Intrinsic Value Outstanding as of December 31, 2023 873,512 $ 18.76 Exercised (40,307) 18.69 Outstanding as of June 30, 2024 833,205 $ 18.76 1.52 $ 17,356,237 Exercisable as of June 30, 2024 833,205 $ 18.76 1.52 $ 17,356,237
Total Shareholder Return Awards (TSRs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Schedule of Nonvested Total Shareholder Return Awards ("TSRs")	A summary of nonvested TSRs is as follows: Number of Weighted Average Nonvested as of December 31, 2023 673,126 $ 40.73 Granted 561,471 34.00 Forfeited (18,241) 34.48 Change in payout rate (203,945) 50.60 Nonvested as of June 30, 2024 1,012,411 $ 35.13
Total Shareholder Return Awards (TSRs) | Monte Carlo Simulation Model
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Schedule of Grant Date Fair Value Weighted Average Assumptions - TSRs	The fair value of TSRs granted during the six months ended June 30, 2024 and 2023, were estimated on the date of grant using the Monte Carlo simulation model, acceptable under ASC 718, Compensation - Stock Compensation , using the following weighted average assumptions: Six months ended June 30, 2024 2023 Expected life (years) 2.7 2.9 Risk-free interest rate 4.4 % 3.6 % Expected volatility 36.8 % 37.1 % Expected dividend yield — —
Restricted Share Units (RSUs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Schedule of Nonvested Restricted Share Unit Awards ("RSUs")	A summary of nonvested restricted share unit awards ("RSUs") is as follows: Number of Weighted Average Nonvested as of December 31, 2023 1,574,883 $ 26.81 Granted 1,297,577 32.06 Vested (624,487) 28.78 Forfeited (86,941) 27.77 Nonvested as of June 30, 2024 2,161,032 $ 29.36

Earnings (Loss) Per Share (Tabl

Earnings (Loss) Per Share (Tables)	6 Months Ended
	Jun. 30, 2024
Earnings Per Share [Abstract]
Schedule of Reconciliation of Weighted Average Share Amounts Used to Compute both Basic and Diluted Earnings (Loss) Per Share	The following table reconciles the weighted average share amounts used to compute both basic and diluted earnings (loss) per share (in thousands): Three Months Ended Six Months Ended 2024 2023 2024 2023 Weighted average shares outstanding: Basic weighted average shares outstanding 105,395 108,455 106,097 108,306 Add: Dilutive effect of stock options and RSUs 771 — 718 — Diluted weighted average shares outstanding 106,166 108,455 106,815 108,306

Segment Information (Tables)

Segment Information (Tables)	6 Months Ended
	Jun. 30, 2024
Segment Reporting [Abstract]
Schedule of Selected Financial Data by Reportable Segment	The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands): Three Months Ended Six Months Ended 2024 2023 2024 2023 Revenue Banks $ 143,649 $ 117,507 $ 249,078 $ 205,547 Merchants 38,017 36,508 73,745 71,289 Billers 191,813 169,310 366,675 336,165 Total revenue $ 373,479 $ 323,325 $ 689,498 $ 613,001 Segment Adjusted EBITDA Banks $ 79,212 $ 51,622 $ 120,850 $ 76,303 Merchants 15,375 9,911 26,026 16,455 Billers 37,435 31,229 68,172 60,870 Depreciation and amortization (27,586) (31,436) (55,195) (62,975) Stock-based compensation expense (10,720) (5,414) (18,819) (10,715) Corporate and unallocated expenses (40,015) (45,392) (77,773) (93,770) Interest, net (14,518) (16,451) (29,519) (31,838) Other, net 1,156 (4,092) (869) (7,487) Income (loss) before income taxes $ 40,339 $ (10,023) $ 32,873 $ (53,157)
Schedule of Revenue by Primary Solution Category for Reportable Segments	The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands): Three Months Ended June 30, 2024 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 191,813 $ 191,813 Merchant Payments — 38,017 — 38,017 Fraud Management 9,187 — — 9,187 Real-Time Payments 26,429 — — 26,429 Issuing and Acquiring 108,033 — — 108,033 Total $ 143,649 $ 38,017 $ 191,813 $ 373,479 Three Months Ended June 30, 2023 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 169,310 $ 169,310 Merchant Payments — 36,508 — 36,508 Fraud Management 12,153 — — 12,153 Real-Time Payments 26,499 — — 26,499 Issuing and Acquiring 78,855 — — 78,855 Total $ 117,507 $ 36,508 $ 169,310 $ 323,325 Six Months Ended June 30, 2024 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 366,675 $ 366,675 Merchant Payments — 73,745 — 73,745 Fraud Management 20,694 — — 20,694 Real-Time Payments 51,177 — — 51,177 Issuing and Acquiring 177,207 — — 177,207 Total $ 249,078 $ 73,745 $ 366,675 $ 689,498 Six Months Ended June 30, 2023 Banks Merchants Billers Total Primary Solution Categories Bill Payments $ — $ — $ 336,165 $ 336,165 Merchant Payments — 71,289 — 71,289 Fraud Management 21,508 — — 21,508 Real-Time Payments 45,897 — — 45,897 Issuing and Acquiring 138,142 — — 138,142 Total $ 205,547 $ 71,289 $ 336,165 $ 613,001 Three Months Ended Six Months Ended 2024 2023 2024 2023 Banks Software as a service and platform as a service $ 11,709 $ 9,742 $ 22,227 $ 18,991 License 63,486 42,885 92,019 59,201 Maintenance 44,973 47,624 89,299 93,966 Services 23,481 17,256 45,533 33,389 Total $ 143,649 $ 117,507 $ 249,078 $ 205,547 Merchants Software as a service and platform as a service $ 31,877 $ 30,648 $ 62,229 $ 59,498 License 2,096 1,786 3,536 3,801 Maintenance 3,760 3,743 7,188 7,480 Services 284 331 792 510 Total $ 38,017 $ 36,508 $ 73,745 $ 71,289 Billers Software as a service and platform as a service $ 191,813 $ 169,286 $ 366,675 $ 336,117 License — — — — Maintenance — 24 — 48 Services — — — — Total $ 191,813 $ 169,310 $ 366,675 $ 336,165
Schedule of Revenue by Geographic Location	The following is the Company's revenue by geographic location for the periods indicated (in thousands): Three Months Ended Six Months Ended 2024 2023 2024 2023 Revenue United States $ 229,543 $ 205,199 $ 457,650 $ 406,468 Other 143,936 118,126 231,848 206,533 Total $ 373,479 $ 323,325 $ 689,498 $ 613,001
Schedule of Long-lived Assets by Geographic Location	The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands): June 30, 2024 December 31, 2023 Long-lived Assets United States $ 1,182,509 $ 1,216,158 Other 739,723 763,437 Total $ 1,922,232 $ 1,979,595

Condensed Consolidated Financ_4

Condensed Consolidated Financial Statements - Schedule of Other Current Liabilities (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Other Current Liabilities
Operating lease liabilities	$ 9,250	$ 9,348
Accrued interest	9,082	9,172
Vendor financed licenses	8,563	12,702
Other	35,265	51,022
Total other current liabilities	$ 62,160	$ 82,244

Condensed Consolidated Financ_5

Condensed Consolidated Financial Statements - Narrative (Details) - USD ($) $ in Thousands	1 Months Ended
	Jul. 31, 2019	Jun. 30, 2024	Dec. 31, 2023
Condensed Financial Statements, Captions [Line Items]
Amount of off balance sheet settlement funds		$ 202,600	$ 273,200
Goodwill		1,226,026	1,226,026
India Payment Technology and Services Company
Condensed Financial Statements, Captions [Line Items]
Payments to acquire investment interest	$ 18,300
Percentage of voting interests acquired	30%
Equity method investment, amount recorded		19,300	18,500
Banks
Condensed Financial Statements, Captions [Line Items]
Goodwill		671,700
Merchants
Condensed Financial Statements, Captions [Line Items]
Goodwill		137,300
Billers
Condensed Financial Statements, Captions [Line Items]
Goodwill		$ 417,000
Level 2 | Senior Notes | 5.750% Senior Notes Due 2026
Condensed Financial Statements, Captions [Line Items]
Stated interest rate		5.75%
Fair value of long-term debt		$ 397,900	$ 398,500

Revenue - Schedule of Total Rec

Revenue - Schedule of Total Receivables, Net (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Revenue from Contract with Customer [Abstract]
Billed receivables	$ 161,552	$ 250,423
Allowance for doubtful accounts	(1,307)	(4,295)
Billed receivables, net	160,245	246,128
Current accrued receivables, net	208,926	206,209
Long-term accrued receivables, net	290,348	313,983
Total accrued receivables, net	499,274	520,192
Total receivables, net	$ 659,519	$ 766,320

Revenue - Narrative (Details)

Revenue - Narrative (Details) $ in Millions	Jun. 30, 2024 USD ($)
Deferred Revenue Arrangement [Line Items]
Revenue allocated to remaining performance obligations	$ 731
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-07-01
Deferred Revenue Arrangement [Line Items]
Revenue percentage to be collected	53%
Timing of revenue to be collected	12 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-07-01
Deferred Revenue Arrangement [Line Items]
Timing of revenue to be collected

Revenue - Schedule of Changes i

Revenue - Schedule of Changes in Deferred Revenue (Details) $ in Thousands	6 Months Ended
	Jun. 30, 2024 USD ($)
Change in Contract with Customer, Liability [Roll Forward]
Deferred revenue, beginning balance	$ 84,360
Deferral of revenue	65,257
Recognition of deferred revenue	(57,076)
Foreign currency translation	(590)
Deferred revenue, ending balance	$ 91,951

Debt - Narrative (Details)

Debt - Narrative (Details) - USD ($)	6 Months Ended
	Jun. 30, 2024	Feb. 26, 2024	Dec. 31, 2023	Aug. 12, 2020	Aug. 21, 2018
Debt Instrument [Line Items]
Long-term debt, amount outstanding	$ 1,017,250,000
Credit Agreement
Debt Instrument [Line Items]
Effective interest rate	7.44%
Credit Agreement | Parent Company and Domestic Subsidiaries
Debt Instrument [Line Items]
Percentage of capital stock pledged as collateral		100%
Credit Agreement | Foreign Subsidiaries
Debt Instrument [Line Items]
Percentage of capital stock pledged as collateral		65%
Credit Agreement | Maximum
Debt Instrument [Line Items]
Total net leverage ratio		4.25
Credit Agreement | Option (a)
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	1%
Credit Agreement | Option (a) | Federal Funds Effective Rate
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	0.50%
Credit Agreement | Option (a) | SOFR
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	1%
Credit Agreement | Option (a) | Base Rate | Minimum
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	0.50%
Credit Agreement | Option (a) | Base Rate | Maximum
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	1.50%
Credit Agreement | Option (b) | SOFR | Minimum
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	1.50%
Credit Agreement | Option (b) | SOFR | Maximum
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	2.50%
Credit Agreement | Overdraft Facility
Debt Instrument [Line Items]
Line of credit facility, amount available	$ 75,000,000
Amount outstanding on overdraft facility	$ 0		$ 0
Credit Agreement | Overdraft Facility | Federal Funds Effective Rate
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	2.25%
5.750% Senior notes, due August 2026 | Senior Notes
Debt Instrument [Line Items]
Long-term debt, amount outstanding	$ 400,000,000
Debt instrument, face amount					$ 400,000,000
Stated interest rate		5.75%			5.75%
Issue price percentage of senior notes of the principal amount					100%
Multi-year License Agreement | Other
Debt Instrument [Line Items]
Other long-term debt, amount outstanding	0		$ 3,600,000
Revolving credit facility | Credit Agreement
Debt Instrument [Line Items]
Line of credit, carrying amount	136,000,000
Unused borrowings	462,100,000
Revolving credit facility | Credit Agreement | Letter of Credit
Debt Instrument [Line Items]
Unused borrowings				$ 1,900,000
Revolving credit facility | Refinance Amendment | Line of Credit
Debt Instrument [Line Items]
Credit facility, maximum borrowing capacity		$ 600,000,000
Term loans | Credit Agreement
Debt Instrument [Line Items]
Long-term debt, amount outstanding	$ 481,300,000
Term loans | Credit Agreement | Maximum
Debt Instrument [Line Items]
Senior secured net leverage ratio		3.75
Interest coverage ratio		3
Secured Debt | Refinance Amendment | Line of Credit
Debt Instrument [Line Items]
Debt instrument, face amount		$ 500,000,000
Letter of Credit | Refinance Amendment | Line of Credit
Debt Instrument [Line Items]
Credit facility, maximum borrowing capacity		35,000,000
Bridge Loan | Refinance Amendment | Line of Credit
Debt Instrument [Line Items]
Credit facility, maximum borrowing capacity		$ 20,000,000

Debt - Schedule of Maturities o

Debt - Schedule of Maturities on Debt Outstanding (Details) $ in Thousands	Jun. 30, 2024 USD ($)
Debt Disclosure [Abstract]
Remainder of 2024	$ 18,750
2025	37,500
2026	437,500
2027	37,500
2028	37,500
Thereafter	448,500
Total	$ 1,017,250

Debt - Schedule of Total Debt (

Debt - Schedule of Total Debt (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Feb. 26, 2024	Dec. 31, 2023	Aug. 21, 2018
Debt Instrument [Line Items]
Total debt	$ 1,008,013		$ 1,038,004
Debt issuance costs	(9,237)		(5,694)
Less: current portion of term loans	34,892		74,405
Less: current portion of debt issuance costs	(2,608)		(3,495)
Total long-term debt	973,121		963,599
Senior Notes | 5.750% Senior notes, due August 2026
Debt Instrument [Line Items]
Total debt	400,000		400,000
Stated interest rate		5.75%		5.75%
Term loans
Debt Instrument [Line Items]
Total debt	481,250		519,698
Less: current portion of term loans	37,500		77,900
Revolving credit facility | Line of Credit
Debt Instrument [Line Items]
Total debt	$ 136,000		$ 124,000

Software and Other Intangible_3

Software and Other Intangible Assets - Schedule of Carrying Amount and Accumulated Amortization (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Finite-Lived Intangible Assets [Line Items]
Total	$ 178,601	$ 195,646
Software for internal use
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	479,657	469,325
Accumulated Amortization	(379,457)	(360,907)
Total	100,200	108,418
Total other intangible assets
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	468,057	469,553
Accumulated Amortization	(289,456)	(273,907)
Total	178,601	195,646
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	446,262	447,654
Accumulated Amortization	(267,661)	(252,828)
Total	178,601	194,826
Trademarks and trade names
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	21,795	21,899
Accumulated Amortization	(21,795)	(21,079)
Total	$ 0	$ 820

Software and Other Intangible_4

Software and Other Intangible Assets - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Finite-Lived Intangible Assets [Line Items]
Other intangible assets amortization expense	$ 8.2	$ 8.5	$ 16.7	$ 16.9
Software for Internal Use
Finite-Lived Intangible Assets [Line Items]
Software, amortization expense	$ 15.8	$ 16	$ 31.3	$ 33
Minimum | Software for Internal Use
Finite-Lived Intangible Assets [Line Items]
Finite-lived intangible asset, useful life	3 years		3 years
Maximum | Software for Internal Use
Finite-Lived Intangible Assets [Line Items]
Finite-lived intangible asset, useful life	8 years		8 years

Software and Other Intangible_5

Software and Other Intangible Assets - Schedule of Estimated Amortization Expense (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Finite-Lived Intangible Assets [Line Items]
Total	$ 178,601	$ 195,646
Software Amortization
Finite-Lived Intangible Assets [Line Items]
Remainder of 2024	29,342
2025	42,369
2026	21,689
2027	5,281
2028	1,517
Thereafter	2
Total	100,200
Other Intangible Assets Amortization
Finite-Lived Intangible Assets [Line Items]
Remainder of 2024	12,785
2025	20,977
2026	20,977
2027	20,713
2028	18,315
Thereafter	84,834
Total	$ 178,601

Stock-Based Compensation Plan_2

Stock-Based Compensation Plans - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended			6 Months Ended
	Jun. 30, 2024	Mar. 31, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Grants in period (in shares)				0	0
Stock-based compensation expense	$ 10,720		$ 5,414	$ 18,819	$ 10,715
Stock-based compensation expense, tax benefits	1,700		$ 1,000	3,100	2,000
Stock Options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Incentive plan, total intrinsic value of stock options exercised				$ 600	$ 800
Total Shareholder Return Awards (TSRs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
TSR multiplier				20%
Stock based compensation awards, award payout range, maximum				200%
Issued in period (in shares)		0
Unrecognized compensation costs	21,900			$ 21,900
Unrecognized compensation costs, weighted average recognition period				2 years 2 months 12 days
Total Shareholder Return Awards (TSRs) | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting performance period				1 year
Total Shareholder Return Awards (TSRs) | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting performance period				3 years
Restricted Share Units (RSUs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares vested (in shares)				624,487
Shares withheld to pay employees' portion of minimum payroll withholding taxes (in shares)				190,072
Unrecognized compensation costs	$ 58,000			$ 58,000
Unrecognized compensation costs, weighted average recognition period				2 years 3 months 18 days
2017 Employee Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares issued under ESPP (in shares)				51,397	65,770

Stock-Based Compensation Plan_3

Stock-Based Compensation Plans - Schedule of Stock Option Activity (Details)	6 Months Ended
	Jun. 30, 2024 USD ($) $ / shares shares
Number of Shares
Outstanding, beginning balance (in shares) | shares	873,512
Exercised (in shares) | shares	(40,307)
Outstanding, ending balance (in shares) | shares	833,205
Number of shares, exercisable (in shares) | shares	833,205
Weighted Average Exercise Price
Beginning balance (in dollars per share) | $ / shares	$ 18.76
Exercised (in dollars per share) | $ / shares	18.69
Ending balance (in dollars per share) | $ / shares	18.76
Weighted average exercise price, exercisable (in dollars per share) | $ / shares	$ 18.76
Weighted Average Remaining Contractual Term (Years)
Weighted average remaining contractual term, outstanding, end of period	1 year 6 months 7 days
Weighted average remaining contractual term, exercisable	1 year 6 months 7 days
Aggregate Intrinsic Value of In-the-Money Options
Aggregate intrinsic value of in-the-money options, outstanding, end of period | $	$ 17,356,237
Aggregate intrinsic value of in-the-money options, exercisable | $	$ 17,356,237

Stock-Based Compensation Plan_4

Stock-Based Compensation Plans - Schedule of Nonvested Total Shareholder Return Awards ("TSRs") (Details) - Total Shareholder Return Awards (TSRs)	6 Months Ended
	Jun. 30, 2024 $ / shares shares
Number of Shares
Nonvested, beginning balance (in shares) | shares	673,126
Granted (in shares) | shares	561,471
Forfeited (in shares) | shares	(18,241)
Change in payout rate (in shares) | shares	(203,945)
Nonvested, ending balance (in shares) | shares	1,012,411
Weighted Average Grant Date Fair Value
Nonvested, beginning balance (in dollars per share) | $ / shares	$ 40.73
Granted (in dollars per share) | $ / shares	34
Forfeited (in dollars per share) | $ / shares	34.48
Change in payout rate (in dollars per share) | $ / shares	50.60
Nonvested, ending balance (in dollars per share) | $ / shares	$ 35.13

Stock-Based Compensation Plan_5

Stock-Based Compensation Plans - Schedule of Grant Date Fair Value Weighted Average Assumptions - TSRs (Details) - Total Shareholder Return Awards (TSRs) - Monte Carlo Simulation Valuation Model	6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected life (years)	2 years 8 months 12 days	2 years 10 months 24 days
Risk-free interest rate	4.40%	3.60%
Expected volatility	36.80%	37.10%
Expected dividend yield	0%	0%

Stock-Based Compensation Plan_6

Stock-Based Compensation Plans - Schedule of Nonvested Restricted Share Unit Awards ("RSUs") (Details) - Restricted Share Units (RSUs)	6 Months Ended
	Jun. 30, 2024 $ / shares shares
Number of Shares
Nonvested, beginning balance (in shares) | shares	1,574,883
Granted (in shares) | shares	1,297,577
Vested (in shares) | shares	(624,487)
Forfeited (in shares) | shares	(86,941)
Nonvested, ending balance (in shares) | shares	2,161,032
Weighted Average Grant Date Fair Value
Nonvested, beginning balance (in dollars per share) | $ / shares	$ 26.81
Granted (in dollars per share) | $ / shares	32.06
Vested (in dollars per share) | $ / shares	28.78
Forfeited (in dollars per share) | $ / shares	27.77
Nonvested, ending balance (in dollars per share) | $ / shares	$ 29.36

Common Stock and Treasury Sto_2

Common Stock and Treasury Stock (Details) - USD ($)	3 Months Ended	6 Months Ended
	Jun. 30, 2024	Jun. 30, 2024	Feb. 24, 2023
Equity [Abstract]
Amount approved for repurchase			$ 400,000,000
Shares repurchased (in shares)	1,682,787	3,743,220
Shares repurchased, value	$ 57,628,000	$ 120,693,000
Repurchase program, shares repurchased to date (in shares)	62,664,520	62,664,520
Repurchase program, amount paid for shares repurchased to date	$ 1,100,000,000	$ 1,100,000,000
Maximum remaining amount authorized for purchase	$ 380,300,000	$ 380,300,000

Earnings (Loss) Per Share - Sch

Earnings (Loss) Per Share - Schedule of Reconciliation of Weighted Average Share Amounts Used to Compute both Basic and Diluted Earnings Per Share (Details) - shares shares in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Weighted average shares outstanding:
Basic weighted average shares outstanding (in shares)	105,395	108,455	106,097	108,306
Add: Dilutive effect of stock options and RSUs (in shares)	771	0	718	0
Diluted weighted average shares outstanding (in shares)	106,166	108,455	106,815	108,306

Earnings (Loss) Per Share - Nar

Earnings (Loss) Per Share - Narrative (Details) - shares	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023	Dec. 31, 2023
Earnings Per Share [Abstract]
Antidilutive securities excluded from earnings (loss) per share, options to purchase shares and RSUs (in shares)	1,000,000	3,700,000	1,700,000	3,100,000
Common stock outstanding (in shares)	104,860,637		104,860,637		108,077,738

Other, Net (Details)

Other, Net (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Other Income and Expenses [Abstract]
Other income (expense)	$ 1,156	$ (4,092)	$ (869)	$ (7,487)

Segment Information - Schedule

Segment Information - Schedule of Reportable Segment (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Segment Reporting Information [Line Items]
Revenues	$ 373,479	$ 323,325	$ 689,498	$ 613,001
Depreciation and amortization	(27,586)	(31,436)	(55,195)	(62,975)
Stock-based compensation expense	(10,720)	(5,414)	(18,819)	(10,715)
Corporate and unallocated expenses	(40,015)	(45,392)	(77,773)	(93,770)
Interest, net	(14,518)	(16,451)	(29,519)	(31,838)
Other, net	1,156	(4,092)	(869)	(7,487)
Income (loss) before income taxes	40,339	(10,023)	32,873	(53,157)
Operating Segments | Banks
Segment Reporting Information [Line Items]
Revenues	143,649	117,507	249,078	205,547
Segment Adjusted EBITDA	79,212	51,622	120,850	76,303
Operating Segments | Merchants
Segment Reporting Information [Line Items]
Revenues	38,017	36,508	73,745	71,289
Segment Adjusted EBITDA	15,375	9,911	26,026	16,455
Operating Segments | Billers
Segment Reporting Information [Line Items]
Revenues	191,813	169,310	366,675	336,165
Segment Adjusted EBITDA	$ 37,435	$ 31,229	$ 68,172	$ 60,870

Segment Information - Schedul_2

Segment Information - Schedule of Revenues by Primary Solution Categories, Geographical Location and Long Lived Assets (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023	Dec. 31, 2023
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	$ 373,479	$ 323,325	$ 689,498	$ 613,001
Long-lived Assets
Long-lived assets	1,922,232		1,922,232		$ 1,979,595
United States
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	229,543	205,199	457,650	406,468
Long-lived Assets
Long-lived assets	1,182,509		1,182,509		1,216,158
Other
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	143,936	118,126	231,848	206,533
Long-lived Assets
Long-lived assets	739,723		739,723		$ 763,437
Bill Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	191,813	169,310	366,675	336,165
Merchant Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	38,017	36,508	73,745	71,289
Fraud Management
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	9,187	12,153	20,694	21,508
Real-Time Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	26,429	26,499	51,177	45,897
Issuing and Acquiring
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	108,033	78,855	177,207	138,142
License
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	65,582	44,671	95,555	63,002
Maintenance
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	48,733	51,391	96,487	101,494
Operating Segments | Banks
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	143,649	117,507	249,078	205,547
Operating Segments | Banks | Bill Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	0	0	0
Operating Segments | Banks | Merchant Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	0	0	0
Operating Segments | Banks | Fraud Management
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	9,187	12,153	20,694	21,508
Operating Segments | Banks | Real-Time Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	26,429	26,499	51,177	45,897
Operating Segments | Banks | Issuing and Acquiring
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	108,033	78,855	177,207	138,142
Operating Segments | Banks | Software as a service and platform as a service
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	11,709	9,742	22,227	18,991
Operating Segments | Banks | License
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	63,486	42,885	92,019	59,201
Operating Segments | Banks | Maintenance
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	44,973	47,624	89,299	93,966
Operating Segments | Banks | Services
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	23,481	17,256	45,533	33,389
Operating Segments | Merchants
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	38,017	36,508	73,745	71,289
Operating Segments | Merchants | Bill Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	0	0	0
Operating Segments | Merchants | Merchant Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	38,017	36,508	73,745	71,289
Operating Segments | Merchants | Fraud Management
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	0	0	0
Operating Segments | Merchants | Real-Time Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	0	0	0
Operating Segments | Merchants | Issuing and Acquiring
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	0	0	0
Operating Segments | Merchants | Software as a service and platform as a service
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	31,877	30,648	62,229	59,498
Operating Segments | Merchants | License
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	2,096	1,786	3,536	3,801
Operating Segments | Merchants | Maintenance
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	3,760	3,743	7,188	7,480
Operating Segments | Merchants | Services
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	284	331	792	510
Operating Segments | Billers
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	191,813	169,310	366,675	336,165
Operating Segments | Billers | Bill Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	191,813	169,310	366,675	336,165
Operating Segments | Billers | Merchant Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	0	0	0
Operating Segments | Billers | Fraud Management
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	0	0	0
Operating Segments | Billers | Real-Time Payments
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	0	0	0
Operating Segments | Billers | Issuing and Acquiring
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	0	0	0
Operating Segments | Billers | Software as a service and platform as a service
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	191,813	169,286	366,675	336,117
Operating Segments | Billers | License
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	0	0	0
Operating Segments | Billers | Maintenance
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	0	24	0	48
Operating Segments | Billers | Services
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	$ 0	$ 0	$ 0	$ 0

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023	Dec. 31, 2023
Income Tax Disclosure [Abstract]
Effective tax rate, percentage	23%	33%	30%	27%
Earnings of foreign entities	$ 51.7	$ 24.3	$ 40.5	$ 17.1
Unrecognized tax benefit for uncertain tax positions	20.9		20.9		$ 20.9
Liabilities for interest and penalties, excluded from unrecognized tax benefits for uncertain tax positions	0.5		0.5		$ 0.5
Decrease in unrecognized tax benefits due to the settlement of various audits and expiration of statutes of limitations	$ 2.2		$ 2.2